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Feb 6

Learn Globally, Speak Locally: Bridging the Gaps in Multilingual Reasoning

Large Language Models (LLMs) have achieved strong performance in domains like mathematics, factual QA, and code generation, yet their multilingual reasoning capabilities in these tasks remain underdeveloped. Especially for low-resource languages such as Swahili or Thai, LLMs can often misinterpret prompts or default to reasoning in English. This implicit bias toward high-resource languages undermines factual accuracy, interpretability, and trust. Current multilingual benchmarks focus only on final answers, overlooking whether models actually reason in the target language. To address this gap, we introduce GeoFact-X, a geography-based multilingual factual reasoning benchmark with annotated reasoning traces in five languages: English, Hindi, Japanese, Swahili, and Thai. We further propose BRIDGE, a novel training method that guides supervised fine-tuning and test-time reinforcement learning with a language-consistency reward to align reasoning with the input language. Finally, we develop an automatic evaluation protocol using LLM-as-a-judge to assess answer correctness and the quality and language consistency of reasoning traces, enabling nuanced and scalable analysis beyond surface-level metrics. Our results show that BRIDGE significantly enhances multilingual reasoning fidelity, demonstrating that reasoning-aware multilingual reinforcement learning is crucial for robust cross-lingual generalization. https://jd730.github.io/projects/GeoFact-X_BRIDGE

  • 8 authors
·
Jul 7, 2025

Scaling Reasoning can Improve Factuality in Large Language Models

Recent studies on large language model (LLM) reasoning capabilities have demonstrated promising improvements in model performance by leveraging a lengthy thinking process and additional computational resources during inference, primarily in tasks involving mathematical reasoning (Muennighoff et al., 2025). However, it remains uncertain if longer reasoning chains inherently enhance factual accuracy, particularly beyond mathematical contexts. In this work, we thoroughly examine LLM reasoning within complex open-domain question-answering (QA) scenarios. We initially distill reasoning traces from advanced, large-scale reasoning models (QwQ-32B and DeepSeek-R1-671B), then fine-tune a variety of models ranging from smaller, instruction-tuned variants to larger architectures based on Qwen2.5. To enrich reasoning traces, we introduce factual information from knowledge graphs in the form of paths into our reasoning traces. Our experimental setup includes four baseline approaches and six different instruction-tuned models evaluated across a benchmark of six datasets, encompassing over 22.6K questions. Overall, we carry out 168 experimental runs and analyze approximately 1.7 million reasoning traces. Our findings indicate that, within a single run, smaller reasoning models achieve noticeable improvements in factual accuracy compared to their original instruction-tuned counterparts. Moreover, our analysis demonstrates that adding test-time compute and token budgets factual accuracy consistently improves by 2-8%, further confirming the effectiveness of test-time scaling for enhancing performance and consequently improving reasoning accuracy in open-domain QA tasks. We release all the experimental artifacts for further research.

  • 3 authors
·
May 16, 2025 2

VideoWebArena: Evaluating Long Context Multimodal Agents with Video Understanding Web Tasks

Videos are often used to learn or extract the necessary information to complete tasks in ways different than what text and static imagery alone can provide. However, many existing agent benchmarks neglect long-context video understanding, instead focusing on text or static image inputs. To bridge this gap, we introduce VideoWebArena (VideoWA), a benchmark for evaluating the capabilities of long-context multimodal agents for video understanding. VideoWA consists of 2,021 web agent tasks based on manually crafted video tutorials, which total almost four hours of content. For our benchmark, we define a taxonomy of long-context video-based agent tasks with two main areas of focus: skill retention and factual retention. While skill retention tasks evaluate whether an agent can use a given human demonstration to complete a task efficiently, the factual retention task evaluates whether an agent can retrieve instruction-relevant information from a video to complete a task. We find that the best model achieves 13.3% success on factual retention tasks and 45.8% on factual retention QA pairs, far below human performance at 73.9% and 79.3%, respectively. On skill retention tasks, long-context models perform worse with tutorials than without, exhibiting a 5% performance decrease in WebArena tasks and a 10.3% decrease in VisualWebArena tasks. Our work highlights the need to improve the agentic abilities of long-context multimodal models and provides a testbed for future development with long-context video agents.

  • 8 authors
·
Oct 24, 2024 2

Investigating the Factual Knowledge Boundary of Large Language Models with Retrieval Augmentation

Knowledge-intensive tasks (e.g., open-domain question answering (QA)) require a substantial amount of factual knowledge and often rely on external information for assistance. Recently, large language models (LLMs) (e.g., ChatGPT), have demonstrated impressive prowess in solving a wide range of tasks with world knowledge, including knowledge-intensive tasks. However, it remains unclear how well LLMs are able to perceive their factual knowledge boundaries, particularly how they behave when incorporating retrieval augmentation. In this study, we present an initial analysis of the factual knowledge boundaries of LLMs and how retrieval augmentation affects LLMs on open-domain QA. Specially, we focus on three primary research questions and analyze them by examining QA performance, priori judgement and posteriori judgement of LLMs. We show evidence that LLMs possess unwavering confidence in their capabilities to respond to questions and the accuracy of their responses. Furthermore, retrieval augmentation proves to be an effective approach in enhancing LLMs' awareness of knowledge boundaries, thereby improving their judgemental abilities. Additionally, we also find that LLMs have a propensity to rely on the provided retrieval results when formulating answers, while the quality of these results significantly impacts their reliance. The code to reproduce this work is available at https://github.com/RUCAIBox/LLM-Knowledge-Boundary.

  • 9 authors
·
Jul 20, 2023

MedReason: Eliciting Factual Medical Reasoning Steps in LLMs via Knowledge Graphs

Medical tasks such as diagnosis and treatment planning require precise and complex reasoning, particularly in life-critical domains. Unlike mathematical reasoning, medical reasoning demands meticulous, verifiable thought processes to ensure reliability and accuracy. However, there is a notable lack of datasets that provide transparent, step-by-step reasoning to validate and enhance the medical reasoning ability of AI models. To bridge this gap, we introduce MedReason, a large-scale high-quality medical reasoning dataset designed to enable faithful and explainable medical problem-solving in large language models (LLMs). We utilize a structured medical knowledge graph (KG) to convert clinical QA pairs into logical chains of reasoning, or ``thinking paths'', which trace connections from question elements to answers via relevant KG entities. Each path is validated for consistency with clinical logic and evidence-based medicine. Our pipeline generates detailed reasoning for various medical questions from 7 medical datasets, resulting in a dataset of 32,682 question-answer pairs, each with detailed, step-by-step explanations. Experiments demonstrate that fine-tuning with our dataset consistently boosts medical problem-solving capabilities, achieving significant gains of up to 7.7% for DeepSeek-Ditill-8B. Our top-performing model, MedReason-8B, outperforms the Huatuo-o1-8B, a state-of-the-art medical reasoning model, by up to 4.2% on the clinical benchmark MedBullets. We also engage medical professionals from diverse specialties to assess our dataset's quality, ensuring MedReason offers accurate and coherent medical reasoning. Our data, models, and code will be publicly available.

  • 15 authors
·
Apr 1, 2025

AlignScore: Evaluating Factual Consistency with a Unified Alignment Function

Many text generation applications require the generated text to be factually consistent with input information. Automatic evaluation of factual consistency is challenging. Previous work has developed various metrics that often depend on specific functions, such as natural language inference (NLI) or question answering (QA), trained on limited data. Those metrics thus can hardly assess diverse factual inconsistencies (e.g., contradictions, hallucinations) that occur in varying inputs/outputs (e.g., sentences, documents) from different tasks. In this paper, we propose AlignScore, a new holistic metric that applies to a variety of factual inconsistency scenarios as above. AlignScore is based on a general function of information alignment between two arbitrary text pieces. Crucially, we develop a unified training framework of the alignment function by integrating a large diversity of data sources, resulting in 4.7M training examples from 7 well-established tasks (NLI, QA, paraphrasing, fact verification, information retrieval, semantic similarity, and summarization). We conduct extensive experiments on large-scale benchmarks including 22 evaluation datasets, where 19 of the datasets were never seen in the alignment training. AlignScore achieves substantial improvement over a wide range of previous metrics. Moreover, AlignScore (355M parameters) matches or even outperforms metrics based on ChatGPT and GPT-4 that are orders of magnitude larger.

  • 4 authors
·
May 26, 2023

AGENTiGraph: An Interactive Knowledge Graph Platform for LLM-based Chatbots Utilizing Private Data

Large Language Models~(LLMs) have demonstrated capabilities across various applications but face challenges such as hallucination, limited reasoning abilities, and factual inconsistencies, especially when tackling complex, domain-specific tasks like question answering~(QA). While Knowledge Graphs~(KGs) have been shown to help mitigate these issues, research on the integration of LLMs with background KGs remains limited. In particular, user accessibility and the flexibility of the underlying KG have not been thoroughly explored. We introduce AGENTiGraph (Adaptive Generative ENgine for Task-based Interaction and Graphical Representation), a platform for knowledge management through natural language interaction. It integrates knowledge extraction, integration, and real-time visualization. AGENTiGraph employs a multi-agent architecture to dynamically interpret user intents, manage tasks, and integrate new knowledge, ensuring adaptability to evolving user requirements and data contexts. Our approach demonstrates superior performance in knowledge graph interactions, particularly for complex domain-specific tasks. Experimental results on a dataset of 3,500 test cases show AGENTiGraph significantly outperforms state-of-the-art zero-shot baselines, achieving 95.12\% accuracy in task classification and 90.45\% success rate in task execution. User studies corroborate its effectiveness in real-world scenarios. To showcase versatility, we extended AGENTiGraph to legislation and healthcare domains, constructing specialized KGs capable of answering complex queries in legal and medical contexts.

  • 13 authors
·
Oct 15, 2024

KGQuiz: Evaluating the Generalization of Encoded Knowledge in Large Language Models

Large language models (LLMs) demonstrate remarkable performance on knowledge-intensive tasks, suggesting that real-world knowledge is encoded in their model parameters. However, besides explorations on a few probing tasks in limited knowledge domains, it is not well understood how to evaluate LLMs' knowledge systematically and how well their knowledge abilities generalize, across a spectrum of knowledge domains and progressively complex task formats. To this end, we propose KGQuiz, a knowledge-intensive benchmark to comprehensively investigate the knowledge generalization abilities of LLMs. KGQuiz is a scalable framework constructed from triplet-based knowledge, which covers three knowledge domains and consists of five tasks with increasing complexity: true-or-false, multiple-choice QA, blank filling, factual editing, and open-ended knowledge generation. To gain a better understanding of LLMs' knowledge abilities and their generalization, we evaluate 10 open-source and black-box LLMs on the KGQuiz benchmark across the five knowledge-intensive tasks and knowledge domains. Extensive experiments demonstrate that LLMs achieve impressive performance in straightforward knowledge QA tasks, while settings and contexts requiring more complex reasoning or employing domain-specific facts still present significant challenges. We envision KGQuiz as a testbed to analyze such nuanced variations in performance across domains and task formats, and ultimately to understand, evaluate, and improve LLMs' knowledge abilities across a wide spectrum of knowledge domains and tasks.

  • 7 authors
·
Oct 15, 2023

FACTIFY-5WQA: 5W Aspect-based Fact Verification through Question Answering

Automatic fact verification has received significant attention recently. Contemporary automatic fact-checking systems focus on estimating truthfulness using numerical scores which are not human-interpretable. A human fact-checker generally follows several logical steps to verify a verisimilitude claim and conclude whether its truthful or a mere masquerade. Popular fact-checking websites follow a common structure for fact categorization such as half true, half false, false, pants on fire, etc. Therefore, it is necessary to have an aspect-based (delineating which part(s) are true and which are false) explainable system that can assist human fact-checkers in asking relevant questions related to a fact, which can then be validated separately to reach a final verdict. In this paper, we propose a 5W framework (who, what, when, where, and why) for question-answer-based fact explainability. To that end, we present a semi-automatically generated dataset called FACTIFY-5WQA, which consists of 391, 041 facts along with relevant 5W QAs - underscoring our major contribution to this paper. A semantic role labeling system has been utilized to locate 5Ws, which generates QA pairs for claims using a masked language model. Finally, we report a baseline QA system to automatically locate those answers from evidence documents, which can serve as a baseline for future research in the field. Lastly, we propose a robust fact verification system that takes paraphrased claims and automatically validates them. The dataset and the baseline model are available at https: //github.com/ankuranii/acl-5W-QA

  • 8 authors
·
May 7, 2023

FELM: Benchmarking Factuality Evaluation of Large Language Models

Assessing factuality of text generated by large language models (LLMs) is an emerging yet crucial research area, aimed at alerting users to potential errors and guiding the development of more reliable LLMs. Nonetheless, the evaluators assessing factuality necessitate suitable evaluation themselves to gauge progress and foster advancements. This direction remains under-explored, resulting in substantial impediments to the progress of factuality evaluators. To mitigate this issue, we introduce a benchmark for Factuality Evaluation of large Language Models, referred to as felm. In this benchmark, we collect responses generated from LLMs and annotate factuality labels in a fine-grained manner. Contrary to previous studies that primarily concentrate on the factuality of world knowledge (e.g.~information from Wikipedia), felm focuses on factuality across diverse domains, spanning from world knowledge to math and reasoning. Our annotation is based on text segments, which can help pinpoint specific factual errors. The factuality annotations are further supplemented by predefined error types and reference links that either support or contradict the statement. In our experiments, we investigate the performance of several LLM-based factuality evaluators on felm, including both vanilla LLMs and those augmented with retrieval mechanisms and chain-of-thought processes. Our findings reveal that while retrieval aids factuality evaluation, current LLMs are far from satisfactory to faithfully detect factual errors.

  • 7 authors
·
Oct 1, 2023

FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation

Language models (LMs) are widely used by an increasing number of users, underscoring the challenge of maintaining factuality across a broad range of topics. We first present VERIFY (Verification and Evidence RetrIeval for FactualitY evaluation), a pipeline to evaluate LMs' factuality in real-world user interactions. VERIFY considers the verifiability of LM-generated content and categorizes content units as supported, unsupported, or undecidable based on the retrieved evidence from the Web. Importantly, factuality judgment by VERIFY correlates better with human evaluations than existing methods. Using VERIFY, we identify "hallucination prompts" across diverse topics, i.e., those eliciting the highest rates of incorrect and inconclusive LM responses. These prompts form FactBench, a dataset of 1K prompts across 150 fine-grained topics. Our dataset captures emerging factuality challenges in real-world LM interactions and can be regularly updated with new prompts. We benchmark widely-used LMs from GPT, Gemini, and Llama3.1 family on FactBench, yielding the following key findings: (i) Proprietary models exhibit better factuality, with performance declining from Easy to Hard hallucination prompts. (ii) Llama3.1-405B-Instruct shows comparable or lower factual accuracy than Llama3.1-70B-Instruct across all evaluation methods due to its higher subjectivity that leads to more content labeled as undecidable. (iii) Gemini1.5-Pro shows a significantly higher refusal rate, with over-refusal in 25% of cases. Our code and data are publicly available at https://huggingface.co/spaces/launch/factbench.

  • 4 authors
·
Oct 29, 2024

FreshLLMs: Refreshing Large Language Models with Search Engine Augmentation

Most large language models (LLMs) are trained once and never updated; thus, they lack the ability to dynamically adapt to our ever-changing world. In this work, we perform a detailed study of the factuality of LLM-generated text in the context of answering questions that test current world knowledge. Specifically, we introduce FreshQA, a novel dynamic QA benchmark encompassing a diverse range of question and answer types, including questions that require fast-changing world knowledge as well as questions with false premises that need to be debunked. We benchmark a diverse array of both closed and open-source LLMs under a two-mode evaluation procedure that allows us to measure both correctness and hallucination. Through human evaluations involving more than 50K judgments, we shed light on limitations of these models and demonstrate significant room for improvement: for instance, all models (regardless of model size) struggle on questions that involve fast-changing knowledge and false premises. Motivated by these results, we present FreshPrompt, a simple few-shot prompting method that substantially boosts the performance of an LLM on FreshQA by incorporating relevant and up-to-date information retrieved from a search engine into the prompt. Our experiments show that FreshPrompt outperforms both competing search engine-augmented prompting methods such as Self-Ask (Press et al., 2022) as well as commercial systems such as Perplexity.AI. Further analysis of FreshPrompt reveals that both the number of retrieved evidences and their order play a key role in influencing the correctness of LLM-generated answers. Additionally, instructing the LLM to generate concise and direct answers helps reduce hallucination compared to encouraging more verbose answers. To facilitate future work, we release FreshQA at github.com/freshllms/freshqa and commit to updating it at regular intervals.

  • 11 authors
·
Oct 4, 2023 1

Truth or Mirage? Towards End-to-End Factuality Evaluation with LLM-OASIS

After the introduction of Large Language Models (LLMs), there have been substantial improvements in the performance of Natural Language Generation (NLG) tasks, including Text Summarization and Machine Translation. However, LLMs still produce outputs containing hallucinations, that is, content not grounded in factual information. Therefore, developing methods to assess the factuality of LLMs has become urgent. Indeed, resources for factuality evaluation have recently emerged. Although challenging, these resources face one or more of the following limitations: (i) they are tailored to a specific task or domain; (ii) they are limited in size, thereby preventing the training of new factuality evaluators; (iii) they are designed for simpler verification tasks, such as claim verification. To address these issues, we introduce LLM-Oasis, to the best of our knowledge the largest resource for training end-to-end factuality evaluators. LLM-Oasis is constructed by extracting claims from Wikipedia, falsifying a subset of these claims, and generating pairs of factual and unfactual texts. We then rely on human annotators to both validate the quality of our dataset and to create a gold standard test set for benchmarking factuality evaluation systems. Our experiments demonstrate that LLM-Oasis presents a significant challenge for state-of-the-art LLMs, with GPT-4o achieving up to 60% accuracy in our proposed end-to-end factuality evaluation task, highlighting its potential to drive future research in the field.

  • 6 authors
·
Nov 29, 2024 2

Pipeline and Dataset Generation for Automated Fact-checking in Almost Any Language

This article presents a pipeline for automated fact-checking leveraging publicly available Language Models and data. The objective is to assess the accuracy of textual claims using evidence from a ground-truth evidence corpus. The pipeline consists of two main modules -- the evidence retrieval and the claim veracity evaluation. Our primary focus is on the ease of deployment in various languages that remain unexplored in the field of automated fact-checking. Unlike most similar pipelines, which work with evidence sentences, our pipeline processes data on a paragraph level, simplifying the overall architecture and data requirements. Given the high cost of annotating language-specific fact-checking training data, our solution builds on the Question Answering for Claim Generation (QACG) method, which we adapt and use to generate the data for all models of the pipeline. Our strategy enables the introduction of new languages through machine translation of only two fixed datasets of moderate size. Subsequently, any number of training samples can be generated based on an evidence corpus in the target language. We provide open access to all data and fine-tuned models for Czech, English, Polish, and Slovak pipelines, as well as to our codebase that may be used to reproduce the results.We comprehensively evaluate the pipelines for all four languages, including human annotations and per-sample difficulty assessment using Pointwise V-information. The presented experiments are based on full Wikipedia snapshots to promote reproducibility. To facilitate implementation and user interaction, we develop the FactSearch application featuring the proposed pipeline and the preliminary feedback on its performance.

  • 4 authors
·
Dec 15, 2023

The Curious Case of Factual (Mis)Alignment between LLMs' Short- and Long-Form Answers

Large language models (LLMs) can correctly answer "When was Einstein born?" yet fail to provide the same date when writing about Einstein's life revealing a fundamental inconsistency in how models access factual knowledge across task complexities. While models display impressive accuracy on factual question-answering benchmarks, the reliability gap between simple and complex queries remains poorly understood, eroding their trustworthiness. In this work, we introduce Short-Long Form Alignment for Factual Question Answering (SLAQ), a controlled evaluation framework that compares LLMs' answers to the same factual questions asked (a) in isolation (short) vs. (b) integrated into complex queries (long). Looking at 16 LLMs across 600 queries, we find a systematic misalignment of answers to the corresponding short and long queries. We further uncover position-dependent accuracy loss and momentum effects where consecutive correct or incorrect answers create self-reinforcing patterns. Through mechanistic analysis, we find that aligned facts activate overlapping model internals, and that metrics based on mechanistic similarity can predict short-long answer alignment with up to 78% accuracy. Our work establishes factual consistency over query complexity as an important aspect of LLMs' trustworthiness and challenges current evaluation practices, which implicitly assume that good performance for simple factual queries implies reliability in more complex knowledge-seeking tasks too.

WueNLP WüNLP
·
Oct 13, 2025 2

ChroniclingAmericaQA: A Large-scale Question Answering Dataset based on Historical American Newspaper Pages

Question answering (QA) and Machine Reading Comprehension (MRC) tasks have significantly advanced in recent years due to the rapid development of deep learning techniques and, more recently, large language models. At the same time, many benchmark datasets have become available for QA and MRC tasks. However, most existing large-scale benchmark datasets have been created predominantly using synchronous document collections like Wikipedia or the Web. Archival document collections, such as historical newspapers, contain valuable information from the past that is still not widely used to train large language models. To further contribute to advancing QA and MRC tasks and to overcome the limitation of previous datasets, we introduce ChroniclingAmericaQA, a large-scale dataset with 485K question-answer pairs created based on the historical newspaper collection Chronicling America. Our dataset is constructed from a subset of the Chronicling America newspaper collection spanning 120 years. One of the significant challenges for utilizing digitized historical newspaper collections is the low quality of OCR text. Therefore, to enable realistic testing of QA models, our dataset can be used in three different ways: answering questions from raw and noisy content, answering questions from cleaner, corrected version of the content, as well as answering questions from scanned images of newspaper pages. This and the fact that ChroniclingAmericaQA spans the longest time period among available QA datasets make it quite a unique and useful resource.

  • 3 authors
·
Mar 26, 2024 1

Quizbowl: The Case for Incremental Question Answering

Scholastic trivia competitions test knowledge and intelligence through mastery of question answering. Modern question answering benchmarks are one variant of the Turing test. Specifically, answering a set of questions as well as a human is a minimum bar towards demonstrating human-like intelligence. This paper makes the case that the format of one competition -- where participants can answer in the middle of hearing a question (incremental) -- better differentiates the skill between (human or machine) players. Additionally, merging a sequential decision-making sub-task with question answering (QA) provides a good setting for research in model calibration and opponent modeling. Thus, embedded in this task are three machine learning challenges: (1) factoid QA over thousands of Wikipedia-like answers, (2) calibration of the QA model's confidence scores, and (3) sequential decision-making that incorporates knowledge of the QA model, its calibration, and what the opponent may do. We make two contributions: (1) collecting and curating a large factoid QA dataset and an accompanying gameplay dataset, and (2) developing a model that addresses these three machine learning challenges. In addition to offline evaluation, we pitted our model against some of the most accomplished trivia players in the world in a series of exhibition matches spanning several years. Throughout this paper, we show that collaborations with the vibrant trivia community have contributed to the quality of our dataset, spawned new research directions, and doubled as an exciting way to engage the public with research in machine learning and natural language processing.

  • 5 authors
·
Apr 9, 2019

DocHop-QA: Towards Multi-Hop Reasoning over Multimodal Document Collections

Despite recent advances in large language models (LLMs), most QA benchmarks are still confined to single-paragraph or single-document settings, failing to capture the complexity of real-world information-seeking tasks. Practical QA often requires multi-hop reasoning over information distributed across multiple documents, modalities, and structural formats. Although prior datasets made progress in this area, they rely heavily on Wikipedia-based content and unimodal plain text, with shallow reasoning paths that typically produce brief phrase-level or single-sentence answers, thus limiting their realism and generalizability. We propose DocHop-QA, a large-scale benchmark comprising 11,379 QA instances for multimodal, multi-document, multi-hop question answering. Constructed from publicly available scientific documents sourced from PubMed, DocHop-QA is domain-agnostic and incorporates diverse information formats, including textual passages, tables, and structural layout cues. Unlike existing datasets, DocHop-QA does not rely on explicitly hyperlinked documents; instead, it supports open-ended reasoning through semantic similarity and layout-aware evidence synthesis. To scale realistic QA construction, we designed an LLM-driven pipeline grounded in 11 high-frequency scientific question concepts. We evaluated DocHop-QA through four tasks spanning structured index prediction, generative answering, and multimodal integration, reflecting both discriminative and generative paradigms. These tasks demonstrate DocHop-QA's capacity to support complex, multimodal reasoning across multiple documents.

  • 6 authors
·
Aug 20, 2025

SubjECTive-QA: Measuring Subjectivity in Earnings Call Transcripts' QA Through Six-Dimensional Feature Analysis

Fact-checking is extensively studied in the context of misinformation and disinformation, addressing objective inaccuracies. However, a softer form of misinformation involves responses that are factually correct but lack certain features such as clarity and relevance. This challenge is prevalent in formal Question-Answer (QA) settings such as press conferences in finance, politics, sports, and other domains, where subjective answers can obscure transparency. Despite this, there is a lack of manually annotated datasets for subjective features across multiple dimensions. To address this gap, we introduce SubjECTive-QA, a human annotated dataset on Earnings Call Transcripts' (ECTs) QA sessions as the answers given by company representatives are often open to subjective interpretations and scrutiny. The dataset includes 49,446 annotations for long-form QA pairs across six features: Assertive, Cautious, Optimistic, Specific, Clear, and Relevant. These features are carefully selected to encompass the key attributes that reflect the tone of the answers provided during QA sessions across different domain. Our findings are that the best-performing Pre-trained Language Model (PLM), RoBERTa-base, has similar weighted F1 scores to Llama-3-70b-Chat on features with lower subjectivity, such as Relevant and Clear, with a mean difference of 2.17% in their weighted F1 scores. The models perform significantly better on features with higher subjectivity, such as Specific and Assertive, with a mean difference of 10.01% in their weighted F1 scores. Furthermore, testing SubjECTive-QA's generalizability using QAs from White House Press Briefings and Gaggles yields an average weighted F1 score of 65.97% using our best models for each feature, demonstrating broader applicability beyond the financial domain. SubjECTive-QA is publicly available under the CC BY 4.0 license

  • 10 authors
·
Oct 27, 2024

Evaluating Correctness and Faithfulness of Instruction-Following Models for Question Answering

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

  • 5 authors
·
Jul 31, 2023

A Dataset for Answering Time-Sensitive Questions

Time is an important dimension in our physical world. Lots of facts can evolve with respect to time. For example, the U.S. President might change every four years. Therefore, it is important to consider the time dimension and empower the existing QA models to reason over time. However, the existing QA datasets contain rather few time-sensitive questions, hence not suitable for diagnosing or benchmarking the model's temporal reasoning capability. In order to promote research in this direction, we propose to construct a time-sensitive QA dataset. The dataset is constructed by 1) mining time-evolving facts from WikiData and aligning them to their corresponding Wikipedia page, 2) employing crowd workers to verify and calibrate these noisy facts, 3) generating question-answer pairs based on the annotated time-sensitive facts. Our dataset poses challenges in the aspect of both temporal understanding and temporal reasoning. We evaluate different SoTA long-document QA systems like BigBird and FiD on our dataset. The best-performing model FiD can only achieve 46\% accuracy, still far behind the human performance of 87\%. We demonstrate that these models are still lacking the ability to perform consistent temporal reasoning. Therefore, we believe that our dataset could serve as a benchmark to develop NLP models more sensitive to temporal shifts. The dataset and code are released in~https://github.com/wenhuchen/Time-Sensitive-QA.

  • 3 authors
·
Aug 13, 2021

Fine-tuning Language Models for Factuality

The fluency and creativity of large pre-trained language models (LLMs) have led to their widespread use, sometimes even as a replacement for traditional search engines. Yet language models are prone to making convincing but factually inaccurate claims, often referred to as 'hallucinations.' These errors can inadvertently spread misinformation or harmfully perpetuate misconceptions. Further, manual fact-checking of model responses is a time-consuming process, making human factuality labels expensive to acquire. In this work, we fine-tune language models to be more factual, without human labeling and targeting more open-ended generation settings than past work. We leverage two key recent innovations in NLP to do so. First, several recent works have proposed methods for judging the factuality of open-ended text by measuring consistency with an external knowledge base or simply a large model's confidence scores. Second, the direct preference optimization algorithm enables straightforward fine-tuning of language models on objectives other than supervised imitation, using a preference ranking over possible model responses. We show that learning from automatically generated factuality preference rankings, generated either through existing retrieval systems or our novel retrieval-free approach, significantly improves the factuality (percent of generated claims that are correct) of Llama-2 on held-out topics compared with RLHF or decoding strategies targeted at factuality. At 7B scale, compared to Llama-2-chat, we observe 58% and 40% reduction in factual error rate when generating biographies and answering medical questions, respectively.

  • 5 authors
·
Nov 14, 2023 2

Narrowing the Knowledge Evaluation Gap: Open-Domain Question Answering with Multi-Granularity Answers

Factual questions typically can be answered correctly at different levels of granularity. For example, both ``August 4, 1961'' and ``1961'' are correct answers to the question ``When was Barack Obama born?''. Standard question answering (QA) evaluation protocols, however, do not explicitly take this into account and compare a predicted answer against answers of a single granularity level. In this work, we propose GRANOLA QA, a novel evaluation setting where a predicted answer is evaluated in terms of accuracy and informativeness against a set of multi-granularity answers. We present a simple methodology for enriching existing datasets with multi-granularity answers, and create GRANOLA-EQ, a multi-granularity version of the EntityQuestions dataset. We evaluate a range of decoding methods on GRANOLA-EQ, including a new algorithm, called Decoding with Response Aggregation (DRAG), that is geared towards aligning the response granularity with the model's uncertainty. Our experiments show that large language models with standard decoding tend to generate specific answers, which are often incorrect. In contrast, when evaluated on multi-granularity answers, DRAG yields a nearly 20 point increase in accuracy on average, which further increases for rare entities. Overall, this reveals that standard evaluation and decoding schemes may significantly underestimate the knowledge encapsulated in LMs.

  • 3 authors
·
Jan 9, 2024

SelfCheckGPT: Zero-Resource Black-Box Hallucination Detection for Generative Large Language Models

Generative Large Language Models (LLMs) such as GPT-3 are capable of generating highly fluent responses to a wide variety of user prompts. However, LLMs are known to hallucinate facts and make non-factual statements which can undermine trust in their output. Existing fact-checking approaches either require access to token-level output probability distribution (which may not be available for systems such as ChatGPT) or external databases that are interfaced via separate, often complex, modules. In this work, we propose "SelfCheckGPT", a simple sampling-based approach that can be used to fact-check black-box models in a zero-resource fashion, i.e. without an external database. SelfCheckGPT leverages the simple idea that if a LLM has knowledge of a given concept, sampled responses are likely to be similar and contain consistent facts. However, for hallucinated facts, stochastically sampled responses are likely to diverge and contradict one another. We investigate this approach by using GPT-3 to generate passages about individuals from the WikiBio dataset, and manually annotate the factuality of the generated passages. We demonstrate that SelfCheckGPT can: i) detect non-factual and factual sentences; and ii) rank passages in terms of factuality. We compare our approach to several existing baselines and show that in sentence hallucination detection, our approach has AUC-PR scores comparable to grey-box methods, while SelfCheckGPT is best at passage factuality assessment.

  • 3 authors
·
Mar 15, 2023

Interpretation of Natural Language Rules in Conversational Machine Reading

Most work in machine reading focuses on question answering problems where the answer is directly expressed in the text to read. However, many real-world question answering problems require the reading of text not because it contains the literal answer, but because it contains a recipe to derive an answer together with the reader's background knowledge. One example is the task of interpreting regulations to answer "Can I...?" or "Do I have to...?" questions such as "I am working in Canada. Do I have to carry on paying UK National Insurance?" after reading a UK government website about this topic. This task requires both the interpretation of rules and the application of background knowledge. It is further complicated due to the fact that, in practice, most questions are underspecified, and a human assistant will regularly have to ask clarification questions such as "How long have you been working abroad?" when the answer cannot be directly derived from the question and text. In this paper, we formalise this task and develop a crowd-sourcing strategy to collect 32k task instances based on real-world rules and crowd-generated questions and scenarios. We analyse the challenges of this task and assess its difficulty by evaluating the performance of rule-based and machine-learning baselines. We observe promising results when no background knowledge is necessary, and substantial room for improvement whenever background knowledge is needed.

  • 8 authors
·
Aug 28, 2018

Uncertainty as Feature Gaps: Epistemic Uncertainty Quantification of LLMs in Contextual Question-Answering

Uncertainty Quantification (UQ) research has primarily focused on closed-book factual question answering (QA), while contextual QA remains unexplored, despite its importance in real-world applications. In this work, we focus on UQ for the contextual QA task and propose a theoretically grounded approach to quantify epistemic uncertainty. We begin by introducing a task-agnostic, token-level uncertainty measure defined as the cross-entropy between the predictive distribution of the given model and the unknown true distribution. By decomposing this measure, we isolate the epistemic component and approximate the true distribution by a perfectly prompted, idealized model. We then derive an upper bound for epistemic uncertainty and show that it can be interpreted as semantic feature gaps in the given model's hidden representations relative to the ideal model. We further apply this generic framework to the contextual QA task and hypothesize that three features approximate this gap: context-reliance (using the provided context rather than parametric knowledge), context comprehension (extracting relevant information from context), and honesty (avoiding intentional lies). Using a top-down interpretability approach, we extract these features by using only a small number of labeled samples and ensemble them to form a robust uncertainty score. Experiments on multiple QA benchmarks in both in-distribution and out-of-distribution settings show that our method substantially outperforms state-of-the-art unsupervised (sampling-free and sampling-based) and supervised UQ methods, achieving up to a 13-point PRR improvement while incurring a negligible inference overhead.

  • 11 authors
·
Oct 2, 2025

Wrong Answers Can Also Be Useful: PlausibleQA -- A Large-Scale QA Dataset with Answer Plausibility Scores

Large Language Models (LLMs) are revolutionizing information retrieval, with chatbots becoming an important source for answering user queries. As by their design, LLMs prioritize generating correct answers, the value of highly plausible yet incorrect answers (candidate answers) tends to be overlooked. However, such answers can still prove useful, for example, they can play a crucial role in tasks like Multiple-Choice Question Answering (MCQA) and QA Robustness Assessment (QARA). Existing QA datasets primarily focus on correct answers without explicit consideration of the plausibility of other candidate answers, limiting opportunity for more nuanced evaluations of models. To address this gap, we introduce PlausibleQA, a large-scale dataset comprising 10,000 questions and 100,000 candidate answers, each annotated with plausibility scores and justifications for their selection. Additionally, the dataset includes 900,000 justifications for pairwise comparisons between candidate answers, further refining plausibility assessments. We evaluate PlausibleQA through human assessments and empirical experiments, demonstrating its utility in MCQA and QARA analysis. Our findings show that plausibility-aware approaches are effective for MCQA distractor generation and QARA. We release PlausibleQA as a resource for advancing QA research and enhancing LLM performance in distinguishing plausible distractors from correct answers.

  • 4 authors
·
Feb 22, 2025

The State of Human-centered NLP Technology for Fact-checking

Misinformation threatens modern society by promoting distrust in science, changing narratives in public health, heightening social polarization, and disrupting democratic elections and financial markets, among a myriad of other societal harms. To address this, a growing cadre of professional fact-checkers and journalists provide high-quality investigations into purported facts. However, these largely manual efforts have struggled to match the enormous scale of the problem. In response, a growing body of Natural Language Processing (NLP) technologies have been proposed for more scalable fact-checking. Despite tremendous growth in such research, however, practical adoption of NLP technologies for fact-checking still remains in its infancy today. In this work, we review the capabilities and limitations of the current NLP technologies for fact-checking. Our particular focus is to further chart the design space for how these technologies can be harnessed and refined in order to better meet the needs of human fact-checkers. To do so, we review key aspects of NLP-based fact-checking: task formulation, dataset construction, modeling, and human-centered strategies, such as explainable models and human-in-the-loop approaches. Next, we review the efficacy of applying NLP-based fact-checking tools to assist human fact-checkers. We recommend that future research include collaboration with fact-checker stakeholders early on in NLP research, as well as incorporation of human-centered design practices in model development, in order to further guide technology development for human use and practical adoption. Finally, we advocate for more research on benchmark development supporting extrinsic evaluation of human-centered fact-checking technologies.

  • 4 authors
·
Jan 8, 2023