34 THE SEVERE AND PERSI STENT MENTAL ILLNESS PROGRESS NOTES PLAN NER B. The client related situations in which he/she has appropriately used calming techniques when facing anger trigger situations; this progress was reinforced. C. The c lient described situations in which he/she has not used calming techniques and these failures were reviewed and redirected. 20. Explore Self-Talk (20) A. The client's self-talk that mediates his/her angry feelings was explored. B. The client was assesse d for self-talk, such as demanding expectations reflected in “should,” “must,” or “have to” statements. C. The client was assisted in identifying and challenging his/her biases and in generating alternative self-talk that correct for the biases. D. The c lient was taught about how to use correcting self-talk to facilitate a more flexible and temperate response to frustration. 21. Assign Self-Talk Homework (21) A. The client was assigned a homework exercise in which he/she identifies anger self-talk and generates alternatives that help moderate anger reactions. B. The client's use of self-talk alternatives was reviewed within the session. C. The client was reinforced for his/her success in changing angry self-talk to more moderated alternatives. D. The client was provided with corrective feedback to help improve his/her use of alternative self-talk to moderate his/her angry reactions. 22. Assign Thought-Stopping Technique (22) A. The client was directed to implement a thought-stopping technique on a da ily basis between sessions. B. The client was assigned “Making Use of the Thought-Stopping Technique” in the Adult Psychotherapy Homework Planner, 2nd ed. (Jongsma). C. The client's use of the thought-stopping technique was reviewed. D. The client was p rovided with positive feedback for his/her helpful use of the thought-stopping technique. E. The client was provided with corrective feedback to help improve his/her use of the thought-stopping technique. 23. Teach Assertive Communication (23) A. The cl ient was taught about assertive communication through instruction, modeling, and role-playing. B. The client was referred to an assertiveness training class. C. The client displayed increased assertiveness and was provided with positive feedback in this area. D. The client has not increased his/her level of assertiveness and was provided with additional feedback in this area. 24. Teach Conflict Resolution Skills (24) A. The client was taught conflict resolution skills. B. The client was taught empathy and active listening skills. 