INDEPENDENT ACTIVITI ES OF DAILY LIVING ( IADL) 161 B. The client has regularly sought out a specific employee at the bank, and this was noted to be helping the client feel more comfortable and to know what to expect in the interaction. C. The client continues to approach his/her use of the banking system in a rather haphazard manner, and he/she was provided with redirection in this approach. 26. Coordinate a Notification Agreement ( 26) A. An agreemen t was coordinated between the client, a specified bank staff member, and the clinician regarding the circumstances under which the clinician should be notified of an irregularity. B. Specific situations were identified within an agreement with the banking staff about when to notify the clinician, such as a manic attempt by the client to withdraw his/her entire savings account. C. The client has agreed to allow the bank staff to contact the clinician under certain circumstances. D. The client has declined the use of an agreement between himself/herself, a specified bank staff member, and the clinician regarding when the clinician should be notified, and this was accepted. 27. Familiarize with Commercial Resources ( 27) A. The client was familiarized with commercial resources that are available in his/her area through a review of newspaper advertisements and a tour of the business districts within the community. B. The client was provided with positive feedback regarding his/her understanding about the commercial resources available in his/her area. C. The client continues to have a poor understanding of the commercial resources available in his/her area and was provided with additional information about this topic. 28. Role-Play Shopping Situations ( 28) A. Role-playing was used to teach the client how to handle commonly occurring shopping situations. B. The client was assisted in role-playing specific shopping situations (e. g., asking for assistance, declining a pushy salesperson, or returning a defecti ve item). C. The client was provided with feedback about his/her functioning in commonly occurring shopping situations. D. The client has not been able to increase his/her understanding of the needed response in typical shopping situations and was provid ed with additional information in this area. 29. Accompany to Local Businesses (29) A. The client was accompanied on visits to local businesses where he/she has felt anxious or unsure. B. The client has identified that he/she is now more comfortable wit h using area businesses without accompaniment and was reinforced for this progress. 30. Support Assertiveness and Advocate Regarding Discrimination (3 0) A. The client was provided with support and feedback as he/she identified instances in which he/she w as discriminated against due to his/her mental illness symptoms. 