334 THE SEVERE AN D PERSISTENT MENTAL ILLNESS PROGRESS NOT ES PLANNER B. Instances of discrimination toward the client in his/her attempts to be involved in the community were reframed as a fault of the discriminating individual or group. C. The client's emotional pain experienced due to being discriminated against was acknowledged regardless of the fault of the discriminating person or group. 34. Identify/Process Rejection (3 4) A. The client was supported as he/she identified childhood and adolescent experiences of social rejection and neglect that contributed to his/her current feelings of social anxiety. B. A reciprocal relationship was identified between the client's expe rience of mental illness symptoms and the emotional pain from social rejection. C. The client tended to avoid any emotional content related to his/her history of social interaction or rejection, and this was accepted. 35. Teach Self-Affirmation Technique s (35) A. The client was taught positive self-affirmation techniques to increase his/her focus on positive characteristics that may draw others toward him/her. B. The client was instructed to write from 6 to 10 positive statements about himself/herself o n 3-by-5-inch cards and review them several times per day. C. The client has used positive self-affirmation techniques to increase his/her focus on positive characteristics, and the benefits of this were reviewed. D. The client has not used positive self-affirmation techniques and was redirected to do so. 36. Encourage Family Members' Venting ( 36) A. The client's family members were encouraged to vent their feelings about his/her past behavior and symptoms. B. The client's family members were cautioned about making disrespectful or dehumanizing remarks about him/her as they vented about his/her past behavior and symptoms. C. As the client's family members have been able to vent their emotions regarding his/her past behavior and symptoms, they have been able to increase their support for him/her. 37. Coordinate Family Therapy ( 37) A. Family therapy appointments were scheduled to allow the family to express concerns, emotions, and expectations directly to the client. B. The family's expressions of conc erns, emotions, and expectations directly to the client were processed within the family session. C. The client was supported as he/she accepted his/her family members' feedback. D. The client has significant difficulties accepting the feedback from his/ her family and was encouraged to allow them to vent their healthy emotions. 38. Answer Family Questions ( 38) A. An appropriate release of information was obtained to allow the clinician to answer the family's questions regarding the client's mental illne ss symptoms and abilities. B. Specific information was provided to the family regarding the client's mental illness symptoms, as well as his/her abilities. C. The client's family members were reinforced as they displayed an increased understanding of his/her overall level of functioning. 