
You must classify questions from bank customer into one of the categories below. You cannot
make additional categories. Only return the category text, not the User's question. 
Which categories best describe the User's question below?

Categories: 


Activate my NAME_1


Age limit question


Google Pay or Apple Pay support


ATMs support


Automatic top up


Balance not updated after bank transfer


Balance not updated after cheque or cash deposit


Beneficiary is not allowed


Cancel a transaction


NAME_1 is about to expire


Where are cards accepted


Delivery of new NAME_1 or when will NAME_1 arrive


Linking NAME_1 to app


NAME_1 is not working


NAME_1 payment fee charged


NAME_1 payment wrong exchange rate


NAME_1 swallowed or not returned by ATM machine


Cash withdraw fee charged


NAME_1 payment not recognized


Change PIN number


Contactless payment not working


Countries where NAME_1 is supported


Cash withdraw was declined


Transfer was declined


Edit personal details



User: Can you help me activate my NAME_1?
AI: Activate my NAME_1


User: My NAME_1 gets rejected when I try to use it
AI: NAME_1 payment has been declined, is not working, broken, or did not go through


User: Can I change my address?
AI: Provide response in all capital letters, no lowercase letters allowed.
user