```sql
The following is a support ticket filed by a technician in a data center requesting help from a Network Engineer. 
It contains the Title of the ticket, the description given by the requester, and the conversation between the technician, the engineers, and maybe other stakeholders. 
Several pieces of information have been replaced with REDACTED to preserve confidentiality.
The solution to the issue appear within the information provided. 
Please summarize what was the issue, and what was the solution.


Title: [REDACTED] [NW20DC2497] [REDACTED Spine Deployment] [Unable to Build Devices]

Description:

 Our team is attempting to build REDACTED racks at REDACTED
Currently REDACTEDmgmt-cor-REDACTED and REDACTED xe-0/0/6 ports are not able to establish link to device REDACTEDmgmt-cor-REDACTED REDACTED-1 and REDACTEDmgmt-cor-REDACTED REDACTED-1
Our team has been troubleshooting the links and have exhausted all options.
Looping the ports directly at the devices REDACTEDmgmt-cor-REDACTED and REDACTED xe-0/0/6 does not bring the links up neither.
That other options are there to escalate?
Can these ports be bounced or devices powercycle to try to resolve it?
Messages:
From: REDACTED:REDACTED
Looks like we have not yet release config to enable port xe-0/0/6
https://REDACTED.REDACTED.com/config/device/REDACTEDmgmt-cor-REDACTED.prod.iad?stream=released#all.live:283

From: REDACTED:REDACTED
Release in progress

From: REDACTED:REDACTED
Release completed
Ports now are enable `xe-0/0/6`
REDACTEDmgmt-cor-REDACTED     - https://REDACTED.REDACTED.com/config/device/REDACTEDmgmt-cor-REDACTED.prod.iad?instanceId=nnv2mmT85WGRTeTcRhswtn
REDACTEDmgmt-cor-REDACTED     - https://REDACTED.REDACTED.com/config/device/REDACTEDmgmt-cor-REDACTED.prod.iad?instanceId=oqrsjtvCS3mkH6DEoyup8S
Next REDACTED will kick REDACTED and deploy this. 

From: REDACTED:REDACTED
We cannot get a link on either port, we have tried new optics and cleaned the fiber, are we positive the ports on REDACTED side are admin up? They are not sending light from the devices and we have tried 3 sets of optics in each device:
https://REDACTED-iad.REDACTED.com/device/REDACTEDmgmt-cor-REDACTED.prod.iad.network
https://REDACTED-iad.REDACTED.com/device/REDACTEDmgmt-cor-REDACTED.prod.iad.network

From: REDACTED:REDACTED
REDACTED hasn't run since Apr 11. So I submitted a manual campaign:
https://REDACTED.REDACTED.com/campaigndeployments/#/campaign/5aa32932-REDACTED-4503-a1e6-2daec2b13fb9

From: REDACTED:REDACTED
Campaign has completed successfully 
https://REDACTED.REDACTED.com/ Do not include the following keywords: device, message, stakeholder, piece
user