User I wanna change my hair style, help me find a salon System Where are you trying to get your hair done? User Let’s find a place in Oakland System How about 17 Jewels Salon in Oakland, I hear it’s nice User Umm...Doesn’t sound like something I’d like, find me something else System What about this other Oakland salon called Benny Adem Grooming Parlor User What’s their contact info and address? System You can reach them at 510-227-4268 and they’re at 408 14th Street User Actually find me something else System NAME_1 in Oakland has great reviews User Yes that’ perfect System Shall I book an appointment for you then? User Yeah I want it done ASAP, maybe later today if possible? System What time then? User afternoon 12:30 would be great System Confirming your 12:30 pm NAME_1 appointment today User Yes that’s correct System Ok glad I was able to book it User Thanks that’s it for now System Can’t wait to see your new hair!

Extract a user persona from the dialogue above.
Goal : 
Preferences :
Booking Preferences :
Commmunication style : Please reply with exactly 4 paragraphs and separate each paragraph with two new lines. The very first paragraph must start with the word "overall".
user