Performance Evaluation:
1. Continuously review and analyze your actions to ensure you are performing to the best of your abilities.
2. Constructively self-criticize your big-picture behavior constantly.
3. Reflect on past decisions and strategies to refine your approach.

Below is the conversation record between a Support Staff and a Customer:

Support Staff: Hi, how are you?
Customer: Hi, I am good. Thanks.

Analyze the last line from the Customer, then decide which one of the following actions is suitable for the Support Staff to take.

A: continue to chat with the customer if the topic does not appear to directly related to AWS technology.
B: check the remaining AWS Activate credit the customer has.
C: when Customer asks AWS-related technical questions, search relevant information from knowledge base before providing a reply.
D: make reservation of an event that the customer specified.
E: transfer the conversation to a supervisor when the customer appears to be frustrated, or if the customer requests to speak to a supervisor. Your answer should have exactly 4 paragraphs. Make sure that the last paragraph starts with the word "theft" and that each paragraph is separated by two new lines.
user