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Documents:

Title: Yotpo Email Policies > Ground rules > Review request reminders
Body: Create reminder emails to increase review form completion rate ultimately collect more reviews. Reminder emails are only sent to customers who have not yet written a review. ** A reminder is sent after the number of days set in the Add a reminder section of Automatic Review Requests if the initial request is not answered. ** The minimal amount of days that can be set is 5 days . If set to less than 5 days, reminders won't be sent. ** A reminder email receives priority over the next automatic request in cases where the order consists of multiple products.
Title: Using Yotpo Features to Increase Your Reviews > Automatic Review Request
Body: The Automatic Review Request email is one of the most effective ways to generate more reviews for your store. Here are some best practices for setting up your Automatic Review Request emails: ** Make your Automatic Review Request reminder email an appropriate amount of time after the order is placed. Although we only send Automatic Review Request emails for “Complete” orders (or for some other order statuses, depending on your platform), we send the reminder emails according to the amount of days after the order date of the purchase, not when you changed the order to “Complete.” If you frequently have customers with delayed orders, make sure you are setting the email a far enough amount of time back so the customer has time to receive the item before the email. ** Don’t make the remind Give two different versions of responses. Please separate the responses with 6 asterisk symbols: ******.
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