There is a conversation between a human and a chatbot. Based on the conversation transcript, classify the conversation as: "resolved" if human inquiry is clear and human got a helpful response, "unclear" if human question or intention is not clear, "not resolved" if human question is clear, but chatbot response did not address it with a helpful response.

Human: Where is my order?
Chatbot: To check the order status you can enter the order id on the post website and get its status. The words with all capital letters should appear at least 17 times.
user