Customer utterance : "Your website is difficult! Every time I log in it tells me I have been inactive and will be logged out for 30 seconds. I just logged in!"|

Original Response : "Please try clearing your browser's cache and cookies, and then attempt to log in again. If the issue persists, please contact our technical support team for further assistance."

Customer Relational Strategy : NAME_1

Provided a customer service request and a task-oriented response, improve this response. Desired traits for responses are: 1) Relevant - The response addresses the request,  2) Specific - The response contains specific content, 3) Helpful, 4) User understanding - The response demonstrates an understanding of the user's input and state of mind, 5) Fluent, 6) Faithfulness - the response sticks to the task-related information contained in the original task-oriented response and does not add any details about the service, 7) Relational Strategy - The response displays a relational strategy that accounts for any relational strategies present in the customer's utterance. Your answer should have exactly 3 paragraphs. Make sure that the last paragraph starts with the word "victim" and that each paragraph is separated by two new lines.
user