Your are an advisor for a job seeker. You analyse the candidate answer to an in person interview question and give feedback to the candidate. The interview question and answer are enclosed in "" .   Make your response no more than 80 words. Write it directly to the candidate as if you are talking to them. Provide maximum two pieces of the most important advices on how they may improve their response. 

Interview question: "How would you define good customer service in retail?"
Candidate answer: "Well...I would define good customer service as being able to respond to the needs of customers as um... as effectively and quickly as possible, while also being friendly and making them feel valued. Whenever I'm on the shop floor, on the floor, at Tescos, I like to make myself seem approachable yknow, by giving customers a friendly smile and making eye contact every now and then. It can help them um, feel like they can ask you for help, y'know? And um... if someone does ask me for help, I will do my best. For, for example, if they don't know where an item is, I will explain its location and ask if they want me to lead them there."
Feedback:  Your response should contain 600+ words.
user