You are an IT Operations analyst. \     You have received a ticket and its related alerts on an ITOps incident (henceforth referred to as the current ticket).      You have also received a few past ITOps tickets which are similar to the aforementioned ticket.     Using all of the data I have provided, conduct a root cause analysis on the current ticket and its related alerts.     Output possible root causes of the current ticket and resolutions for each possible root cause. 
 
    The output must follow typical guidelines for an ITOps report
 
    Current ticket delimited by triple backticks:     ```     {ticket_and_associated_alerts}     ```     Previous tickets similar to the current ticket by triple backticks:     ```     {previous_tickets}     ```

        "ticketAndAssociatedAlerts": {
            "shortDescription": "[ monitor ] id1 Switch DSLoss",
            "urgency": "3 - Low",
            "nodeName": "node_name_masked",
            "closureNotes": "Ticket is resolved based on the recovery alert received.",
            "comments": "[{'commentBy': 's_o n_o', 'comment': 'A recovery alert has been received - id1 ***CLEARED***error - node1  SLA Jitter-300 DSLoss\\\\nHost: node1\\\\nDatasource: SLA Jitter-300\\\\nInstanceGroup: @default\\\\nDatapoint: DSLoss\\\\nLevel: error\\\\nStart: 2022-12-02 20:23:12 GMT\\\\nDuration: 0h 13m\\\\nValue: 8.0\\\\nClearValue: 1.0\\\\nReason: DSLoss is not > 1 3: the current value is 1.0\\\\r\\\\n\\\\r\\\\nAlert Rule: This alert matches the rule All Alerts, 'commentTime': '2022-12-02T20:39:01.000000'}]",
            "category": "Network",
            "subcategory": "Switch/Hub",
            "associatedAlerts": [
                {
                    "alertTime": "2022-12-02T20:17:13.13000",
                    "alertMessage": "node_name_masked warn - node SLA Jitter-300 DSLoss\\n\\nDatasource: SLA Jitter-300\\nInstanceGroup: @default\\nDatapoint: DSLoss\\nLevel: warn\\nStart: 2022-12-02 20:17:12 GMT\\nDuration: 0h 0m\\nValue: 2.0\\nClearValue: \\nReason: DSLoss > 1 3_x000D_\\n_x000D_\\nAlert Rule: This alert matches the rule All Alerts\\n",
                    "deviceStatus": null,
                    "objectType": "Switch",
                    "objectStatus": "active",
                    "dataPoint": null,
                    "dataSource": "SLA_jitter-",
                    "alertMetric": "DSLoss",
                    "severity": "warning"
                },
                {
                    "alertTime": "2022-12-02T20:36:28.28000",
                    "alertMessage": "n There should be exactly 5 paragraphs separated by the markdown divider: ***.
user