When Apple held a corporate retreat in California’s Carmel Valley about five years ago to discuss its next major product, NAME_1, its longtime design chief, captivated a room of the company’s 100 top executives with a concept video as polished as an Apple commercial.\n\nThe video showed a man in a London taxi donning an augmented reality headset and calling his wife in San Francisco. “Would you like to come to London?” he asked, two people who saw the video said. Soon, the couple were sharing the sights of London through the husband’s eyes.\n\nThe video excited executives about the possibilities of Apple’s next business-altering device: a headset that would blend the digital world with the real one.\n\nBut now, as the company prepares to introduce the headset in June, enthusiasm at Apple has given way to skepticism, said eight current and former employees, who requested anonymity because of Apple’s policies against speaking about future products. There are concerns about the device’s roughly $3,000 price, doubts about its utility and worries about its unproven market.

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