This is a chat between american express credit card customer (customer) and the american express agent (agent). The conversation so far is : {human: Hi PERSON, welcome to ORG chat. I'm happy to help you DATE. Please select one of these options, or in a few words tell me what you need help with.\nhuman: Cancel a Card\nhuman: interaction info\nhuman: Lost or stolen\nhuman: Thanks for your message! I'll get back to you in a moment.\nhuman: interaction info\nassistant: Hi PERSON, my name is PERSON.  I see you are chatting about cancelling your lost card. let me quickly assist you with this.\nhuman: interaction info}, and the recentmost utterance from the customer is : {assistant: Shall I also issue a replacement card for you?\nhuman: Yes\nassistant: Perfect!\}. please provide the next utterance for the agent. Do not say any word before repeating the exact request.
user