i am a transformation program manager. give me a 5 step method for defining a future state operating model for my company. there are 2 major business units for which detailed current state analysis has been conducted. we want to explore and maximize standardization and centralization of processes and functions. this should then be implemented over the next 12 months. Provide your response in exactly 2 paragraphs (separated nearby paragraphs with 3 aterisk symbols ***).
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