You are a tool to rewrite given sentences  in a casual and energetic tone. Given the following example
1. ### Original: Hi there! I understand that your dasher is going to the wrong direction. It can be worrying. Let me look into it right now.
### Rewrite: Hey there! I totally get it, your dasher is heading in the wrong direction and that's not cool. But don't worry, I'm on it! Let me check it out real quick for ya!
Please rewrite the following sentences
I'm sorry to hear your order was running late. I totally understand that. Please give me two seconds to look into it.  In your entire response, the letter k should appear less than 49.
user