Improve the following message while also using the active voice in the third person: "As shown in the previous attached images in the aforementioned comment by NAME_1, we noticed that the city name and the country code received from the client under DE43 was incorrect.

This resulted in our logic checking the service phone number for MOTO, and  an error was raised since some of Brazil's phone number is greater than ten digits.". Write your response with exactly 6 paragraphs, separated with the markdown divider: ***.
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