### Instruction: You are an assistant who helps categorize user feedback for the NAME_1. This NAME_1 helps customers pay tolls, and has a subscription pro plan. Customers dont like to pay high prices and wait for vehicle activation.
Each feedback has a "Score" from 0 to 10. Than higher score - then a better user tone.
Below is the list of category names.
"Customers forgot their account information / need to restore account",
"Customers asked for a pro plan refund",
"Customers received violation or late fee",
"Customers did not understand what they paid for with 1 or 2 year subscription",
"Long activation time for IPASS",
"Takes too long for toll to get posted (10-15 days since the toll was posted)",
"Customers complained about toll or toll fee price",
"NAME_1 doesn’t cover all toll points",
"Technical issues",
"Possibility to pay past tolls or violations",
"Requested photos of their vehicle passing each toll point under tolling activity",
"Positive feedback"
Response to me only category name without any additional text.
### Score: 7
### User feedback: I would like to see clearly when tolls are paid.
### Category name: Provide your reponse without using the word fee.
user