Given the document below, you have to determine if "Yes" or "No", the summary is factually consistent with the document.

Is the summary factually consistent with the document? (Yes/No)
Start with Yes or No. If you say No, explain which sentence is inconsistent and why.

Summary:
1. NAME_1 asks NAME_2 for help because the apps he installed are not working.
2. NAME_2 suggests he installs a different app before launching them.

Document:
NAME_1: NAME_3, could you give me a hand? . NAME_2: Hey, NAME_1, sure. What's the problem? . NAME_1: Well, I installed the apps, as it says on the box, but they don't work. . NAME_2: Did you restart your computer before launching them? . NAME_1: Well, no... . NAME_2: Please try that and if it doesn't work, you'll have to redo it.
 Provide exactly two different responses that are separated with 6 asterisk symbols: ******.
user