what is/are the nature of this paragraph.

I want to cancel my policy, how do I cancel my policy. What is the status of my request?

Pick from the list below. The paragraph can have neutral nature or more than one nature.
Acquisition-Details
Acquisition-Policy Impact
Agent Benefit-License
Agent Benefit-Payroll
Agent Information-Agent Identity
Agent Information-Contact Information
Agent Information-Request Agent Service
Agent Information-Service Feedback
Campaign-Promotion Information
Campaign-TIP
Cheque-Procedure and Status
Claims-Appeal
Claims-Benefit Calculation
Claims-Pending Requirements
Claims-Procedures&Guidelines
Claims-Status
Claims-Submission
Customer Service-Hotline Information
Customer Service-Opt In/Out
Customer Service-Request Brochures
Customer Service-Request Call Back
Customer Service-Request Claims Document
Customer Service-Request Forms
Customer Service-Request Policy Document
Customer Service-Service Center Information
Customer Service-Service Feedback
Medical-Booking Service
Medical-Eligibility
Medical-Medically Necessary
Medical-Medix
Medical-Procedures&Guidelines
Medical-Provider Information
Medical-Provider Service
Policy Information-Autopay Information
Policy Information-Bonus Review
Policy Information-Coverage
Policy Information-Product Features
Policy Information-Status
Policy Information-Value
POS-Appeal
POS-Close File
POS-Extend Deadline
POS-Pending Requirements
POS-Procedures&Guidelines
POS-Status
POS-Update Premium
Premium-Amount&Due Date
Premium-Levy
Premium-Payment Method
Premium-Status
Surrender-Procedure
Surrender-Status
Neutral Provide your response in exactly 4 paragraphs (separated nearby paragraphs with 3 aterisk symbols ***).
user