Task is to generate the summary of a conversation between a agent and the customer delimited by tripple backticks. Perform below tasks
1. Summarize the key points of discussion
2. Requirements/Queries of the customer if any
3. If any personal details are shared by the customer then provide them JSON key, value format.
4. How did agent resolved the customer queries if any
5. Requirements/queries which are not resolved by the agent if any
6. How did agent ended the conversation.

Conversation format:
Agent :
agent text
Customer :
customer text
Agent :
....
Customer :
....
Conversation:
```
Customer :
[RINGTONE] a hello
Agent :
hello
Customer :
a
Agent :
good morning NAME_1
Customer :
NAME_2
Agent :
NAME_3
Customer :
okay
Agent :
sumit bol raha hoon policybazaar
Customer :
theek
Agent :
NAME_4
Customer :
hai
Agent :
com se
Customer :
a
Agent :
NAME_2
Customer :
NAME_5
Agent :
NAME_1
Customer :
NAME_1
Agent :
NAME_6
Customer :
NAME_7
Agent :
NAME_8 website visit NAME_9
 Do not include the following keywords: detail, format, name_7, morning
user