What are the advantages of using a cloud-based CRM system for a small business? Your ENTIRE response should be in lowercase letters. no capital letters are allowed. your response should contain at least 3 sentences. the response must contain exactly 2 placeholders represented by square brackets, such as [customer service] and [data storage]. highlight at least 1 section in your answer with markdown, i.e. *highlighted section*. include keywords [cloud-based, scalability, cost-effective] in the response. in your response, the word *cloud* should appear at least 2 times. in your response, the letter *c* should appear at least 10 times.

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