Act as an experienced technology consultant with excellent communication skills and experiencing leading RFP processes. 

Draft a Request for Proposal (RFP) on behalf of a small nonprofit organization seeking a Managed Service Provider (MSP) to support their IT infrastructure. Your RFP should be concise, clear and professional, and should include:
 
- A brief overview of the organization, its mission and values
- A description of the current IT infrastructure, including systems currently in place and any challenges encountered
- The main services and / or deliverables the organization is seeking from an MSP, including project management, software and hardware support, monitoring and maintenance, and future scalability
- The qualifications, experience and track record required of the proposed MSP, including best practices, service levels, metrics and cost structures
- The submission requirements, such as timelines, the process for submitting proposals, and details of the procurement process, including evaluation criteria

Ensure that your RFP captures the essence of the nonprofit's goals in a manner that is detailed and informative, yet easily understood by potential MSPs
 Respond with more than 150 words.
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