Client is not happy as her husband could not do his banking whilst visited Carlingford Branch. Branch staff could not serve him as it was nearly closing hours and few customers were waiting in the Branch
Based on the complaint above, which option below is the most accurate description?
OPTIONS:
carbon footprint/tracking,
insurance travel covermore,
foreign cheques acceptance,
3 days cheque clearance,
wait time,
wait time in branch,
wait time in branch for appointment,
referred to branch for id,
permanent branch closure,
branch reduced hours,
atm removal,
branch staff attitude,
update contact details,
update contact details from overseas,
international phone charges,
none of the above Do not include the following keywords: detail, contact, customer, covermore
user