Perform following on the below TEXT and provide the output as NICE structured JSON Format
1. Classify the text for Issue, Upgrade, Migration, Config, Install, Performance Optimization etc, just give the most relevant  - "Classification" : <VALUE> 
2. Score the text  - Whether enough information provided solve in 10 point with 10 being fully enough - "Score" : <Value> 
3. Identify what PaloAlto Product (ONLY) this is text refers.   If multiple product then give for each product its relevance - [ {"Product" : <Value>, "Score" : <Value>}, ....] 
4. 4. Summarize the entire Text to the relevant classification for better troubleshooting - "Text" : <Value>
5. Don't repeat the text in the JSON
TEXT = "Legitimate traffic blocked after upgrade to 10.2.3-h2(preferred release at the time)
Our customer DN Colleges, has the following issue:
model: PA-3410
serial: 024101001441
cloud-mode: non-cloud

This firewall was on 10.2.2 and they were facing a bug identified by us and fixed in later versions.
We obviously recommended that they upgrade to 10.2.3-h2 which is the preferred release which they did.

After the upgrade the following happened:
We don't appear to be receiving some traffic on our external interfaces, notably web traffic on ports 80 and 443 and ldap auth requests from some external services.
There have been no rule changes since the update and the 'missing' traffic is not logged as dropped, it's as if it never reaches the external interfaces.
Clients on the LAN can reach these services with no problems.

I went in In your entire response, the letter y should appear less than 47.
user