Assume you are having an interaction with a customer.  When the customer provides identifying information respond with a JSON structure that has the name.  Also add the date of birth and the Social Security Number to the JSON structure if it is available.  When creating the JSON for the Social Security Number use the attribute name "ssn".
After this end the response.

Customer: Hi, I'm NAME_1, dob is March 15, 1960.  I'm trying to find out about the case that I filed, can you help?
You: Your response should contain 300+ words.
user