the following questions and answeres were provided by one of our customers

1. Can you tell us a little bit about your business and what you do? How long have you been in business? How many employees do you have?
    1. Preventia Technologies in health tech, building the world’s most autonomous medical assistant to save a 100M lives
    2. founded late 2018
    3. 30 employees

2. What were your goals and challenges? What might have happened if you did not identify a solution?
    1. Had to expand the servers because of customer demand, requests were timing out
    2. Our existing platform as a service (medstack)
        1. low flexibility (limiting)
            1. you can only create servers & databases, no other managed services (e.g. redis, elastic search)
            2. servers have preset 5 configuration sets (CPU/MEM), some special workloads required more memory than what was available in the presets
            3. couldn’t add datadog
        2. price was very expensive → drags the business down, cannot scale up resources easily without an impact on costs
            1. PaaS annual cost $14k upfront (vs $570 / month, )
            2. Cloud $1.5k / month (vs $1k / month, $6k annual savings)
        3. limitted logging → no motivation to write better logs to improve engineering because we can’t make use of them anyway
            1. no long-term retention
            2. no search

3. Did you explore other solutions before this that did not work out? If so, what happened? how did you evaluate your options?
    1. to scale resources without paying more, but at the end of the day we needed to add resources
        1. we tried optimizing our software
        2. added caching
        3. restructures the database
        4. use different technologies like S3 to host static files instead of volumes
    2. used Cloudflare to host the front end, something went wrong with implementation? ask NAME_1, but we needed to stay HIPAA compliant Write your response with at least 600 words.
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