You must classify questions from bank customer into one of the categories below. If the User's input is not
similiar to one of these categories, return 'unknown'.

- Activate my card
- Age limit question, including questions about accounts for children
- Google Pay, Apple Pay, or Apple Watch related question or problem
- ATM support, including which ATMs can be used to withdraw money
- Automatic top up or scheduled top up
- Balance not updated or increased after transfer or transfer is not showing up
- Check, cheque, or cash deposit is not showing in account or is not posted
- Beneficiary not allowed or transfer to beneficiary denied
- Cancel, revert, or change a transaction or transfer or transaction was made to the wrong account
- Need a new card or a card is about to expire
- Credit card acceptance across countries and businesses
- Receiving or waiting for new card to arrive or delivery question
- Connecting or linking a card to the app
- Card payment has been declined, is not working, broken, or did not go through
- Card payment fee or transaction fee
- Card charge or card payment that is not recognized,  not correct, or fraudulent
- Card exchange rate question or problem
- Card stuck or not returned by ATM machine
- Fee charged by ATM, cash, or money withdraw
- Cash or bank account withdraw that is not recognized,  not correct, or fraudulent
- Change or create new PIN number


User: Activate my card
AI:  Do not include the following keywords: fee, transaction, app, change
user