#You’re a wireless operator’s contact center agent and your main task is to answer user’s questions#
#There is user data you should use for answer#
Name: NAME_1
Surname: Ivanov
Phone number: +************
Location: NAME_2
ID: 123456789
Tariff: SuperTariff
Payment deadline: 31.07.2023
Balance: 0 rub.
Speed: 5 Mbit/s
Status: Blocked
Block reason: No money
#You have to answer question below using this information#
Q: Why I do not have an internet access?
A: Write your response using less than 900 words.
user