user: I would like to learn about the VA Dental Insurance Program.[NEWLINE]agent: The VA Dental Insurance Program or VADIP lets you get discounted private dental insurance for yourself as a Veteran and family members.[NEWLINE][BOUNDARY][NEWLINE]user: How do I qualify for VADIP?[NEWLINE]agent: You have to meet certain requirements to be eligible for VADIP.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it a plus for me to have VADIP?[NEWLINE]agent: It will save you money if you go through VADIP to buy private dental insurance.[NEWLINE]user: Another question for VADIP, what should I do after I've made my request?[NEWLINE]agent: Find out when to expect a decision on your application, and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: and what law protects my health care coverage?[NEWLINE]agent: The ACA Affordable Care Act and your VA health care coverage Find out what you need to know about the Affordable Care Act and what it means for veterans.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Call the National Homeless Veterans Call Center at 877 - 424 - 3838 for help 24 hours a day, 7 days a week. You'll speak privately with a trained VA counselor for free.[NEWLINE][BOUNDARY][NEWLINE]user: What other things should I know?


user: What can you tell me about the VA Dental Insurance Program?[NEWLINE]agent: I can tell you that the VA Dental Insurance Program or VADIP offers discounted dental insurance to Veterans and their family members who meet our criteria.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out if I am elilgible for the VA Dental Insurance Program?[NEWLINE]agent: You definitely could be eligible for VADIP if you meet our criteria.[NEWLINE]agent: Do you know if any of the following will be true?[NEWLINE]user: Yes, some of the criteria may be true for me.[NEWLINE]agent: Are you a Veteran who's enrolled in VA health care?[NEWLINE]user: Yes, I am a Veteran and enrolled in VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to find out more information about Delta Dental?[NEWLINE]agent: You can call 855-370-3303 if you have any more questions.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about VA dental care, could you give me more details?[NEWLINE]agent: Find out how to get VA dental care or how to buy dental insurance if you don t qualify[NEWLINE][BOUNDARY][NEWLINE]user: do you know all the VA coverage? What should I do if my emergency care is not covered by VA?


user: Can you give me more information about what the VADIP is?[NEWLINE]agent: Yes, it's a VA dental insurance program that offers discounted private dental insurance for veterans and family members who meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a place where I can manage my plan once I am enrolled?[NEWLINE]agent: Yes, you can use your insurance provider's website to manage your plans and benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what criteria I must meet to be eligible for VADIP?[NEWLINE]agent: Yes, if either of the descriptions listed below pertain to you, you may be eligible.[NEWLINE][BOUNDARY][NEWLINE]user: It is good to know, now regarding the registration, access and administration of VA benefits and health care, as I am a family member and caregiver of a veteran with disabilities, can I be eligible for the program?[NEWLINE]agent: Yes, you apply to the request.[NEWLINE][BOUNDARY][NEWLINE]user: Can my wife enjoy the benefits?[NEWLINE]agent: Yes, definitely.[NEWLINE][BOUNDARY][NEWLINE]user: Could you see my scheduled appointments?


user: Does VADIP provide dental insurance to veterans?[NEWLINE]agent: Yes, the VA Dental Insurance Program VADIP offers discounted private dental insurance for Veterans who meet certain requirements.[NEWLINE]user: Can family members be included in this program too?[NEWLINE]agent: Yes, family members of veterans may be on the program as well.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get my records, such as my ID and benefits documents, from you?[NEWLINE]agent: Yes, you can get Veteran ID cards, access your VA medical records, and download benefit letters[NEWLINE][BOUNDARY][NEWLINE]user: and it's the place to go for disability issues too right?[NEWLINE]agent: Yes, you can do such tasks as check your claim or appeal status, view your payment history,  or upload evidence to support your claim[NEWLINE][BOUNDARY][NEWLINE]user: is there a place to go for survivor benefits?[NEWLINE]agent: Yes, you can apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: what about other benefits for family?[NEWLINE]agent: You can learn about the benefits you may qualify for as a spouse, dependent, or survivor. Also, find out what you are eligible for as a family member caring for a Veteran with disabilities.[NEWLINE][BOUNDARY][NEWLINE]user: so would my benefits letter that I need be under benefits or records?


user: Hi. I am in the VA, and I need to get dental insurance.[NEWLINE]agent: I can help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I am eligible?[NEWLINE]agent: I can review the criteria with you.[NEWLINE][BOUNDARY][NEWLINE]user: if you would be so kind as to get if I am eligible. After applying, what should I do?[NEWLINE]agent: Find out when to expect a decision on your application, and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: and what law protects my health care coverage?[NEWLINE]agent: The ACA Affordable Care Act and your VA health care coverage Find out what you need to know about the Affordable Care Act and what it means for veterans.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Call the National Homeless Veterans Call Center at 877 - 424 - 3838 for help 24 hours a day, 7 days a week. You'll speak privately with a trained VA counselor for free.[NEWLINE][BOUNDARY][NEWLINE]user: What other things should I know?


user: can you give me details of Eligibility requirements for VA home loan program[NEWLINE]agent: Learn about VA home loan eligibility requirements for a VA direct or VA - backed loan. Find out how to apply for a Certificate of Eligibility COE to show your lender that you qualify based on your service history and duty status[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a COE in any other situations?[NEWLINE]agent: You may be able to get a COE if you meet at least one of the requirements listed below[NEWLINE][BOUNDARY][NEWLINE]user: tell me the questions i must answer[NEWLINE]agent: You ve sold the home you bought with the prior loan and have paid that loan in full[NEWLINE]user: not[NEWLINE]agent: A qualified Veteran - transferee agrees to assume your loan and substitute their entitlement for the same amount of entitlement you used originally[NEWLINE]user: yes[NEWLINE]agent: You qualify for the program[NEWLINE]user: Can I use a COE I used before?[NEWLINE]agent:  You may be able to restore an entitlement you used in the past to buy another home with a VA direct or VA - backed loan if you meet at least one of the requirements listed below[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a COE in any other situations?[NEWLINE]agent: At least one of these must be true  You:Are a U.S. citizen who served in the Armed Forces of a government allied with the United States in World War II,[NEWLINE][BOUNDARY][NEWLINE]user: What do I do to request a restoration of rights?


user: Am I able to get benefits if I was a volunteer in the research for chemical and biological testing?[NEWLINE]agent: You were one of the 60,000 Veterans who volunteered for research for the U.S.?[NEWLINE]user: Yes, I was one of 60,000 Veterans.[NEWLINE]agent: Then it was the Biological and Chemical Programs.[NEWLINE][BOUNDARY][NEWLINE]user: What could I do if I was discharged for reasons other than respectable, such as poor behavior or dishonorable?[NEWLINE]agent: you may not be eligible for VA benefits[NEWLINE][BOUNDARY][NEWLINE]user: How much will I pay for these benefits?[NEWLINE]agent: Your premium rate the amount you'll pay each month for your coverage depends on some factors[NEWLINE][BOUNDARY][NEWLINE]user: what are the requirements to apply?[NEWLINE]agent: Were you released from active duty on or after April 25, 1951, and didn t receive a dishonorable discharge?[NEWLINE]user: no[NEWLINE]agent: You can't apply for S - DVI[NEWLINE][BOUNDARY][NEWLINE]user: how to get Veterans Mortgage Life Insurance?


user: hi i need help about Foreign programs[NEWLINE]agent: Do you plan to study in a foreign school?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know what happens with the title For private schools abroad?[NEWLINE]agent: For private schools abroad, the degree must be of equal value to those awarded by public colleges and universities in the same country, and the school must have the same entry requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about memorials and burials? Could you tell me more about Veteran's burials?[NEWLINE]agent: Of course. You can get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What are the exceptions to using VA education benefits to attend a foreign school?[NEWLINE]agent: the only Exception covered is: Family members who qualify for Educational Assistance for Survivors and Dependents may obtain VA benefits while in approved post-secondary education programs after high school at training centers in the Philippines.[NEWLINE]user: I would also like to know what documents should I prepare to begin my application? Also, how do I know if I am eligible to receive benefits?[NEWLINE]agent: First you must submit certain documents and apply.[NEWLINE]user: What requirements must be met for application for Educational Assistance for Survivors and Dependents benefits?[NEWLINE]agent: Are you eligible or already receiving VA educational assistance as a veteran, service member, reservist, or qualified dependent?[NEWLINE]user: do not


user: Hello, hope you're doing well...Look, i wanted to know if there are some kind of technology courses for veterans?[NEWLINE]agent: Do you need it to progress on your career or to start something technology-related?[NEWLINE]user: Yes, precisely.[NEWLINE]agent: Excellent. Then you must find if you're eligible for our new Veteran Employment Through Technology Education Courses.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, now regarding  Veteran Employment Through Technology Education Courses, how to apply to obtain these benefits?[NEWLINE]agent: contact the VA regional processing office that handles your claim[NEWLINE][BOUNDARY][NEWLINE]user: Can I take part in the Veterans work-study program?[NEWLINE]agent: Are enrolled at least three - quarter time in a college degree, vocational, or professional program[NEWLINE]user: no i'm not enrolled[NEWLINE]agent: to qualify you must meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: When and how much can I work?


user: hi i need help about Types of Veterans Identification Cards[NEWLINE]agent: There are many types of ID cards that you can use to show that you are a Veteran. You only need to have one of them for this purpose. Learn about the different types of VA ID cards and other Veteran ID options.[NEWLINE]user: and what is the purpose of these cards?[NEWLINE]agent: you can use to show that you are a Veteran[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Were you on active duty, in the Reserves, or in the National Guard, including the Coast Guard?[NEWLINE]user: Yes[NEWLINE]agent: Did you receive honorable or general approval under honorable conditions?[NEWLINE]user: Yes[NEWLINE]agent: Congratulations, you qualify for the benefit since if you meet the requirements[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about VA benefits and health care. Is it possible to get assistance with veteran's funerals as well?[NEWLINE]agent: You can get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: and my ID stuff would be under records?


user: you can help me apply for a Veteran ID card[NEWLINE]agent: A Veteran ID Card is a form of photo ID you can use to get discounts offered to Veterans at many restaurants, hotels, stores, and other businesses. We can help you find out if you are eligible for a Veteran ID Card and how to apply.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need so I can get one?[NEWLINE]agent: I can ask you a couple of questions to see if you are eligible for a Veteran ID Card.Have you served on active duty, in the Reserves, or in the National Guard including the Coast Guard?[NEWLINE]user: no[NEWLINE]agent: Then you are not eligible for a Veteran ID Card.[NEWLINE]user: what? I needed to be active or reserves?[NEWLINE]agent: You needed to meet both requirements to be eligible and one was that you had served on active duty, in the Reserves, or in the National Guard including the Coast Guard[NEWLINE][BOUNDARY][NEWLINE]user: if I had one where could I have used it for discounts?[NEWLINE]agent: You can use it to get discounts offered to Veterans at many restaurants, hotels, stores, and other businesses[NEWLINE][BOUNDARY][NEWLINE]user: so you are sending vets to certain places and everyone profits?


user: Good afternoon. I'm looking for some info about schooling opportunities for veterans. Are there any kind of these benefits?.[NEWLINE]agent: Sure, there are. These benefits can help you pay your tuition, pick out a school, chose a career and more.[NEWLINE]user: That's cool. But, look, i'm a active national guard member. Can i still get access to those benefits?[NEWLINE][BOUNDARY][NEWLINE]user: I mean, there would be some kind of alternate method in any case?[NEWLINE]agent: Sure, no problem. Indeed, you have a choice. You can access benefits through Montgomery GI Bill Active Duty. That would be available if you served for at least 2 years on active duty and you meet all the proper requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about active duty. and are there any exceptions?[NEWLINE]agent: the only Exception covered is: Family members who qualify for Educational Assistance for Survivors and Dependents may obtain VA benefits while in approved post-secondary education programs after high school at training centers in the Philippines.[NEWLINE]user: what do I need to transfer education benefits?[NEWLINE]agent: You can transfer education benefits if you are on active duty or in the Selected Reserve and you meet certain requirements[NEWLINE][BOUNDARY][NEWLINE]user: ok, and about the Montgomery GI Bill (MGIB-AD) Active Duty, what kind of requirements are needed and must these requirements be verified?[NEWLINE]agent: That's correct. May i ask if you were honorably discharged?[NEWLINE]user: Yeah, of course i was.[NEWLINE]agent: Good. Now, Do you have a high school diploma a GED or 12 hours of college credit?[NEWLINE]user: No, i don't have any of those. That's not good, isn't?[NEWLINE]agent: Sorry, but you must meet all the criteria to get these benefits.[NEWLINE][BOUNDARY][NEWLINE]user: No, no, it's okay. Um, hey i heard about something called the Post 9/11 GI Bill, that could be a solution?


user: Hey good morning, how you doing?. Say, the other day i heard something about co-op training program. Could you tell me about it, please?[NEWLINE]agent: Hi, and welcome. A co-op training program refers to a college or university program that lets you get a full-time work experience in between periods of going to school full time. With those, you may be able to get help paying for some of your cost like books, tuition and housing if you're part of a co-op.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds awesome. what should i do to get that?[NEWLINE]agent: Well, for that, lets do a little fact check, shall we? Are you using VA educational assistance?[NEWLINE]user: Yes, i'm using that.[NEWLINE]agent: Good. Now, are you enrolled at an approved institution of Higher Learning or IHL?[NEWLINE]user: Oh yeah, i am.[NEWLINE]agent: Are you in an educational program that requires part-time study and part-time work or training?[NEWLINE]user: No, not at all on that last one.[NEWLINE]agent: Then sorry, but you can get these benefits then.[NEWLINE]user: Regarding obtaining educational benefits from VA, are there any exceptions to access these benefits?[NEWLINE]agent: the only Exception covered is: Family members who qualify for Educational Assistance for Survivors and Dependents may obtain VA benefits while in approved post-secondary education programs after high school at training centers in the Philippines.[NEWLINE][BOUNDARY][NEWLINE]user: If I am enrolled for a semester that lasts for 15 weeks, what is the maximum amount of time that I can work?


user: can you give me details of Exposure through Project 112 or Project SHAD[NEWLINE]agent: Were you part of the chemical and biological warfare tests through Project 112 or Project SHAD Hazard and Defense SHAD?[NEWLINE]user: yes[NEWLINE]agent: you may be at risk for certain illnesses.  The Department of Defense s Deseret Test Center in Fort Douglas, Utah, conducted this testing, which took place aboard ships and on land in various locations from 1962 to 1974[NEWLINE][BOUNDARY][NEWLINE]user: tell me the questions i must answer[NEWLINE]agent: You were part of Projects 112 or SHAD testing from 1962 to 1974[NEWLINE]user: not[NEWLINE]agent: No, you may be able to get the benefits if you do not meet the requirements[NEWLINE]user: Is it possible for me to receive VA disability benefits?[NEWLINE]agent: Served at Camp Lejeune or MCAS New River for at least 30 cumulative days from August 1953 through December 1987[NEWLINE]user: no


user: My insurance ended so what should i do[NEWLINE]agent: You will need to get insurance or we will suspend your registration and license[NEWLINE]user: Don't do that I'll get insurance[NEWLINE]agent: Okay, have you received a letter from the DMV letting you know how to clear things up?[NEWLINE][BOUNDARY][NEWLINE]user: I have, that is why I am here to clear that up and change the address on my license and registration[NEWLINE]agent: Okay, we can take care of that[NEWLINE]user: Thank you so much. After looking through these requirements that I need to bring to DMV, can you tell me whether a GED certificate will be a valid proof of identification?[NEWLINE]agent: Sure, it is. You can contact your college and get a certified copy.[NEWLINE]user: Great. I think that I can found some bills, of some services, would that help too?[NEWLINE]agent: Yes, as long as they be a phone, electricity, gas, water or cable bill.[NEWLINE]user: Can I use my union card?


user: I need to change my address.[NEWLINE]agent: You need to report it to the DMV.[NEWLINE]agent: Is your license current?[NEWLINE]user: Yes, I just have to change the address.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if my insurance had lapsed?[NEWLINE]agent: Your license and registration could be suspended.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, yes, they are good alternatives. I know you ask a lot for birth certificates, but what if you don't have one handy?[NEWLINE]agent: You can go and use the NYS Department of Health Vital Records to lend you a hand on that. You can even order those through an independent partner.[NEWLINE][BOUNDARY][NEWLINE]user: Going back to those alternate documents, can i use General Educational Development certificate as well?[NEWLINE]agent: Sure. You can contact your college to ask them for a certified copy.[NEWLINE]user: Are you sure? I don't want to waste my time there.


user: how do i pay dial in search account fees?[NEWLINE]agent: paying customers must include a deposit with the application. your first deposit must be enough to pay for two months of searches.[NEWLINE]agent: when we accept your application. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: your deposit is added to your new account balance[NEWLINE][BOUNDARY][NEWLINE]user: what about my browser?[NEWLINE]agent: please update it to the newest version[NEWLINE][BOUNDARY][NEWLINE]user: how do i contact the dmv about my dial in search account?[NEWLINE]agent: you can contact us at : NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: what if i have to pay a fee?[NEWLINE]agent: your account records will reflect youe debits and your credits and show your account balance. please visit our escrow accounts page.[NEWLINE][BOUNDARY][NEWLINE]user: how will i know my application has been accepted?


user: I need to know how to pay the dial-in search account fees.[NEWLINE]agent: The custoers must pay a deposit with the application, and it should be enough to pay for two months of searches.[NEWLINE]agent: Was your application accepted?[NEWLINE]user: Yes, it was.[NEWLINE]agent: then, your deposit will be added to your new account balance.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me some of the organizations that are exempt from the search fees?[NEWLINE]agent: Some of the exempted organizations are any public organization, its officers, a volunteer fire company, volunteer ambulance service, etc. These organizations are exempt from the search fee.[NEWLINE][BOUNDARY][NEWLINE]user: What to do in case none of the users performed a search that the DMV contacted me for?[NEWLINE]agent: You should contact the DMV immediately.[NEWLINE]user: Why would the DMV contact me about a search?[NEWLINE]agent: The DMV may contact you to ask you about a search to make sure you comply with the Dial-In Terms of Service.[NEWLINE]user: What if the search is done on behalf of a client?


user: I'm enquiring about out of state insurance docs[NEWLINE]agent: We will never accept out - of - state vehicle insurance coverage of any type[NEWLINE]agent: Is your vehicle registered in New York?[NEWLINE]user: Yes[NEWLINE]agent: it must have New York State auto liability insurance coverage.Your motorcycle must have insurance coverage any time it is operated on a public road or highway. Unlike most other motor vehicles, motorcycles are registered for one year rather than two[NEWLINE][BOUNDARY][NEWLINE]user: Do I need insurance to register my vehicle?[NEWLINE]agent: Yes the DMV requires auto liability insurance to register a vehicle in New York[NEWLINE]user: How long do I have to register?[NEWLINE]agent: You must register your vehicle at the DMV within 180 days of the effective date on your insurance ID card[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information?[NEWLINE]agent: The New York State Department of Financial Services website has more information about liability insurance and insurance companies licensed in New York : http://www.dfs.ny.gov[NEWLINE][BOUNDARY][NEWLINE]user: What kind of proof of insurance do I need?


user: Do I need insurance to register my vehicle?[NEWLINE]agent: Yes. The DMV requires auto liability insurance to register a vehicle in New York[NEWLINE]agent: Do you have insurance?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more info?[NEWLINE]agent: The New York State Department of Financial Services website has more information about liability insurance and insurance companies licensed in New York : http://www.dfs.ny.gov[NEWLINE][BOUNDARY][NEWLINE]user: I'm glad to know, another question related to the letter that my car insurance issues, what if in the end I can't get insurance?[NEWLINE]agent: In that case you need to surrender your vehicle registration and plates to the DMV immediately.[NEWLINE][BOUNDARY][NEWLINE]user: Hold on. My wife just showed me another letter, in it they write that my license is suspended. What should I do now?[NEWLINE]agent: The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage.[NEWLINE]user: But what if I do have insurance?[NEWLINE]agent: Then you should follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: All that trouble, even though I am insured. But no can do. Any pointers on what I shouldn't do in my situation?


user: Can you please tell me about the county use taxes and the supplemental fees?[NEWLINE]agent: these are taxes that all residents of the New York City and several counties in New York have to pay when they register or renew a commercial vehicle.[NEWLINE]agent: Do you have more questions about these taxes?[NEWLINE]user: No, that's enough.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: aactually, who's in charge of collecting the taxes?[NEWLINE]agent: That would be the DMV who collects the taxes for the city and counties.[NEWLINE]agent: do you have your residence outside New York City and are you exempt from the vehicle use tax in your county?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: You should complete form UT-11C.[NEWLINE][BOUNDARY][NEWLINE]user: What about the county use tax chart for counties outside of New York City?[NEWLINE]agent: That chart shows the use taxes and supplemental fees for original registrations and renewals. Thes sales tax depends on the purchase proce of the vehicle and where you are located.[NEWLINE][BOUNDARY][NEWLINE]user: Now, what if I reside in New York City and am exempt from the NYC vehicle use tax?


user: How do the county taxes work? how are they used?[NEWLINE]agent: Residents of New York City and several counties in New York must pay a vehicle use tax when they register a commercial vehicle or renew a commercial vehicle registration.[NEWLINE]agent: Do you have any questions about these taxes?[NEWLINE]user: yes[NEWLINE]agent: Ok great! Thank you for your response. You can ask the city or county you are in about that[NEWLINE]user: Is there anyway to become exempt from them?[NEWLINE]agent: You can contact the DMV Call Center[NEWLINE][BOUNDARY][NEWLINE]user: Do you know where the centers are located?[NEWLINE]agent: yes I do. New York City Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Richmond (Staten Island)[NEWLINE][BOUNDARY][NEWLINE]user: What are the fees for that?[NEWLINE]agent: The fees listed in the chart are for commercial vehicles that weigh less than 18,000 lbs[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if I have to pay or not?[NEWLINE]agent: you can view and download the form here  complete form UT-11C[NEWLINE][BOUNDARY][NEWLINE]user: What about the taxes for outside counties of new york?


user: How do I surrender New York State plates to the DMV?[NEWLINE]agent: Do you need to surrender plates from another state?[NEWLINE]user: Yes they are from another state.[NEWLINE]agent: They need to be surrendered to the state's DMV they are from then.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the DMV. Is my registration fee for the first year refundable?[NEWLINE]agent: It is possible. If you have already received a refund for the 2nd year of the registration fee and you have the UNUSED registration sticker and stub[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about getting my refund if I qualify for one?[NEWLINE]agent: Did you surrender your plates?[NEWLINE]user: So when I give them my plates I will get a refund?[NEWLINE]agent:  When you surrender your plates,  your Receipt FS-6 T indicates if you are eligible to receive a refund[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me an exaplme or an estimate on what my refund will be?[NEWLINE]agent: I sure can!  Here is an example to show how your refund amount is determined.    You paid $ 137.50 to register your vehicle for two years[NEWLINE][BOUNDARY][NEWLINE]user: What if I changed my name, is it possible to still get a refund?


user: I'm looking to turn my plates into the DMV[NEWLINE]agent: Ok, thank you for doing so volunatily. Are you looking for a refund?[NEWLINE]user: Yes, I am as I already have plates that have a longer expiration than my ones I'm turning in.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I can turn in the registration as well and get a new one then.[NEWLINE]agent: Were the plates lost/stolen or destroyed?[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of a lost license certification. May I report the theft of my license plates to the police?[NEWLINE]agent: Yes, and ask the police to complete a police report and then bring police report to a DMV office[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this lost, stolen or destroyed plates?[NEWLINE][BOUNDARY][NEWLINE]agent: Sounds good, you will not be eligible for a refund then as you're bringing in the actual plates without a loss.[NEWLINE]user: If they were destroyed, what can I do about that?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a trailer that I tow with that truck. Do I need to surrender those plates aswell?[NEWLINE]agent: If the trailer is not currently and validly registered, you would not only need to turn in those paltes but get the trailer registered as well.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, regarding my vehicle registration request for refund, what if I changed my name, is it possible to still get a refund?


user: Yeah, um, i'm looking for some help with a non-driver ID renewal.[NEWLINE]agent: Sure. If you're looking to renew your ID, you can do it up to one year before your ID expires, and up to two years past its expiration date.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. Um, i've been told that i can apply for the renewal by mail, can i do that?[NEWLINE]agent: Absolutely. You can go for that option. If so, You'll need to send us a copy of your proof of SSI.[NEWLINE][BOUNDARY][NEWLINE]user: Can I upgrade to a REAL ID?[NEWLINE]agent: Yes. While a REAL ID isn't required, you can obtain these at a DMV office.[NEWLINE]agent: Do you currently have a Standard Driver License?[NEWLINE]user: No, I don't.[NEWLINE]agent: Do you plan on travelling in the near future?[NEWLINE]user: Yes, I'll be travelling to Canada.[NEWLINE]agent: It's recommended that you come to DMV now, so that you can avoid a second office visit later.[NEWLINE][BOUNDARY][NEWLINE]user: Why is this important?[NEWLINE]agent: It makes boarding a domestic flight more convenient.[NEWLINE]user: I thought you could just use a Standard driver license for identification?


user: What do I need to know about renewing my ID card?[NEWLINE]agent: Are you over the age of 21 or will you be 21 soon?[NEWLINE]user: Well I am 20 but I turn 21 next month. Does that make a difference?[NEWLINE]agent: Since you are within 40 days of your 21st birthday, you won't have to do anything different. Your new ID won't have "Under 21" printed on it.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask something else? Regarding the renewal of the card, how long does it usually take? What is the most important of all that you explained to me?[NEWLINE]agent: yes for a New York State driver's license or a valid or expired learner's permit in the last 2 years by a card NDID[NEWLINE][BOUNDARY][NEWLINE]user: where I get the Supplemental Security Income Proof[NEWLINE]agent:  you receive SSI?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How is the process by mail?


user: Hi How are you today? I was wondering how the refund amount is determined?[NEWLINE]agent: I am good, thank you for asking :D Here is an example to show how your refund amount is determined[NEWLINE]user: oh okay thank you, so it is different for everyone then?[NEWLINE]agent: You are welcome. YEs that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about purchase price. Is there a sales tax on both the purchase and registration of a vehicle with the DMV?[NEWLINE]agent: The DMV does not collect sales tax when you apply for a vehicle registration if NY State sales tax was paid to a NY State dealer and will, for that reason, not issue a sales tax receipt.[NEWLINE]user: What will I need to do when I register my vehicle in New York at a DMV office as far as sales taxes?[NEWLINE]agent: When you register your vehicle you must either pay the sales tax, prove that the sales tax was paid, or prove that your vehicle registration is exempt from sales tax.[NEWLINE]user: What is the procedure if I was not a resident of New York when I bought my car?[NEWLINE]agent: You will use the Sales Tax Ememption form at NY State Department of Tax and Finance DTF-803 to receive a non-resident exemption from NY State sales tax.[NEWLINE]user: What proofs will I need to transfer my title to a NY State title?[NEWLINE]agent: If the name on your title will not change, then sales tax forms and proofs are not required.[NEWLINE]user: Does it matter if my car was a gift to me?


user: Is it possible to transfer any left over credit to another car?[NEWLINE]agent: Do you have more than one vehicle registered to you?[NEWLINE]user: Yes I do.[NEWLINE]agent: ok great! if you transfer your remaining registration to another vehicle, your new registration will expire the same day as your old registration[NEWLINE][BOUNDARY][NEWLINE]user: How am I able to get a refund if need be?[NEWLINE]agent: Yes it is possible When you surrender your plates.[NEWLINE][BOUNDARY][NEWLINE]user: is it an easy process to get a full 2 year refund?[NEWLINE]agent: Yes.  you can apply for a refund of the 2-year fee that you paid when you renewed the registration[NEWLINE][BOUNDARY][NEWLINE]user: there is something else about how to transfer a registration to another vehicle. Can I transfer vehicle license plates and plates to a new vehicle that I own?[NEWLINE]agent: Yes, you are able to transfer the registration and vehicle plates to a new vehicle you bought.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want to transfer the registration?


user: What can I do to prepare for my road test?[NEWLINE]agent: Make sure you do everything needed within one year.[NEWLINE]user: Does it expire within a year?[NEWLINE]agent: Yes, you need to complete all requirements in one year.[NEWLINE][BOUNDARY][NEWLINE]user: Can I understand more about what happens at crosswalks?[NEWLINE]agent: Please refer to the driver's manual you were given when getting your permit.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing you should know about REAL ID. Is there anything that already complies with the REAL ID requirements?[NEWLINE]agent: The enhanced driver licenses, permits or non-driver IDs along with valid US Passports are already REAL ID compliant[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a REAL ID if I have lost my Social Security Card?[NEWLINE]agent: If you have mislaid your Social Security Card, you must get a replacement card before applying for a REAL ID. Further information on how to get a duplicate card is available on the Social Security Administration website.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want to get a REAL ID at this moment in time?


user: What do I need to do before my road test[NEWLINE]agent: Read the manual given to you when you got your permit.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I should practice?[NEWLINE]agent: I would recommend practicing and studying it all.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also want to find out on what are the basis for conditional license to be given to drivers?[NEWLINE]agent: The DMV can issue a conditional license to a qualified driver whose NY State license has been suspended or revoked because of an alcohol or drug - related violation[NEWLINE][BOUNDARY][NEWLINE]user: what is restricted use[NEWLINE]agent: The DMV can issue a restricted use license to a driver who qualifies and whose license is suspended or revoked because of violations or incidents that are not alcohol or drug - related, or because of some drug - related violations[NEWLINE][BOUNDARY][NEWLINE]user: What more details do I need to know?[NEWLINE]agent: You can do this at most, but not all, Motor Vehicles offices. Contact your nearest office to find out where you can apply[NEWLINE][BOUNDARY][NEWLINE]user: ok i need to know more about restricted use


user: how to change address and mailing information[NEWLINE]agent: updating address. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: we send documents to the address we have on our records at the time of the order[NEWLINE]user: what if i moved?[NEWLINE]agent: first change your address, then order a replacement[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question regarding the fee chart. Do you have any resources that I can use to view the fees that I need to pay?[NEWLINE]agent: Yes, I can link you to a table that shows the fees[NEWLINE][BOUNDARY][NEWLINE]user: what's the cost for a motorcycle license?[NEWLINE]agent: The fees you pay when you get your first motorcycle license will depend on whether or not you currently have another class of New York State driver license and your exact age when you apply.[NEWLINE][BOUNDARY][NEWLINE]user: what are some of the other places that fall into the metro commuter district?


user: Dp I need a new eye exam to replace my license?[NEWLINE]agent: Maybe, if you would like, we can mail you all needed information and forms in order to renew this.[NEWLINE][BOUNDARY][NEWLINE]agent: I would like to, yes[NEWLINE]user: I would like to change my name.[NEWLINE]agent: There is a reference document to do that, allow me to do this.``````````[NEWLINE]user: I would need to change the address and name.[NEWLINE]agent: Give me a moment to bring that up.[NEWLINE][BOUNDARY][NEWLINE]user: I would also like to send the new ID to a temproary address.[NEWLINE]agent: We can do that, however, we need to confirm that address in person, first.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds good to me.[NEWLINE]agent: Please make sure to fill out the appropriate forms with respect to what is required.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to get a newer version of that ID?[NEWLINE]agent: Yes, you do.[NEWLINE][BOUNDARY][NEWLINE]user: You would need to go to a DMV office.


user: I have questions about self-certification[NEWLINE]agent: Are you asking on behalf of yourself?[NEWLINE]user: Yes i need help understanding self-certification[NEWLINE]agent: To be in compliance with federal regulations, all commercial drivers are required to certify to the DMV the type of driving they perform or expect to perform. If you self-certify to a non-excepted driving type NA or NI are also requited to submit a copy of their USDOT Medical Examiners Certificate.[NEWLINE][BOUNDARY][NEWLINE]user: there is something else about inspection sticker? Do I need to replace the inspection Tag?[NEWLINE]agent: Yes You can have your vehicle re-inspected or you can request a replacement sticker using the PDF VS-118 Replacement Inspection Sticker Request form. Complete the form and mail it to the address on the form.[NEWLINE]agent: Has your vehicle's inspection tag expired in the last 60 days?[NEWLINE]user: Yes[NEWLINE]agent: You may be fined $ 25 to $ 50.[NEWLINE][BOUNDARY][NEWLINE]user: If the tag cannot be used?[NEWLINE]agent: You can have your vehicle re-inspected or you can request a replacement label using the PDF VS-118 Replacement Inspection Label Request Form. Complete the form and mail it to the address on the form.[NEWLINE][BOUNDARY][NEWLINE]user: and who to send the inspections?[NEWLINE]agent: Inspection stations electronically send a record of all emissions inspections to the DMV.[NEWLINE]user: If the inspection tag expires more than 60 days?[NEWLINE]agent: the fine is between $ 50 and $ 100.[NEWLINE][BOUNDARY][NEWLINE]user: When do you need a security inspection?


user: Where do I apply for escort driver certification?[NEWLINE]agent: Most DMV offices offer the test, it will be listed with their Office Hours.[NEWLINE]agent: Does your local office offer it?[NEWLINE]user: No, the certification test is not listed for my location.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I take the test online?[NEWLINE]agent: It isn't offered online yet, but there are several offices close to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will there be paperwork I need to fill out to take the test?[NEWLINE]agent: Yes, you need to fill out the Vehicle Escort Driver Application.[NEWLINE][BOUNDARY][NEWLINE]user: How old do you have to be to apply?[NEWLINE]agent: You need to be at least 21.[NEWLINE][BOUNDARY][NEWLINE]user: by the way, I have a DHS document as a temporary visitor, and I have doubts regarding my DMV document expiring on the same date as my DHS permit, can you give me information?


user: What should I do if my vehicle is stolen?[NEWLINE]agent: Report it to the police and your insurance company.[NEWLINE]user: Yes, it was.[NEWLINE]agent: Report it to the police and your insurance company as soon as possible.[NEWLINE][BOUNDARY][NEWLINE]user: What if I didn't get a title for it yet?[NEWLINE]agent: You need to apply for a title to transfer it.  The insurance company will give you a letter stating they need proof of ownership, and submit it with your title application.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, on the topic of not being a US citizen To get a New York driver's license, permit or non-driver identification card, what if the temporary visitor status is extended?[NEWLINE]agent: It is imperative that you bring your status to the DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I pay taxes or my child attends school in another state?[NEWLINE]agent: A judge would decide if you intend to make NY State your fixed and permanent residence.[NEWLINE][BOUNDARY][NEWLINE]user: How can I learn about exchanging my out-of-state driver license?


user: What should I do if my vehicle is recovered?[NEWLINE]agent: If your vehicle is recovered, make sure to notify the police so they can cancel the stolen vehicle alarm and list the recovery on your title.[NEWLINE]user: Will my title be revised?[NEWLINE]agent: Yes, your title will be revised to show that your vehicle was recovered.[NEWLINE]user: If my vehicle and plates are recovered before I file a MV-78B form, is my registration still active?[NEWLINE]agent: Yes, your registration will still be active as long as you make sure to cancel the stolen vehicle alarm.[NEWLINE][BOUNDARY][NEWLINE]user: Now, regarding escort vehicle driver certification. Will there be paperwork I need to fill out to take the test?[NEWLINE]agent: Yes, you need to fill out the Vehicle Escort Driver Application.[NEWLINE][BOUNDARY][NEWLINE]user: How old do you have to be to apply?[NEWLINE]agent: You need to be at least 21.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me?


user: I want to register a moped.[NEWLINE]agent: Can you give me the specs of it to ensure the best way to register it?[NEWLINE]user: (insert specs here)[NEWLINE][BOUNDARY][NEWLINE]agent: Your specs do classify as a moped but there are some special resitrctions.[NEWLINE]user: What are they?[NEWLINE][BOUNDARY][NEWLINE]agent: Please reference the attached chart to determine your eligibility.[NEWLINE]user: I have some of that. What else do iI need?[NEWLINE]agent: It sounds like you have a firm grip on what you need, but for any further confirmation, check the chart out.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want transfer the registration?[NEWLINE]agent: If you do not transfer the registration, you will need to surrender the vehicle plates to the DMV.  You might be eligible to receive a refund if you surrender the plates before the registration expires.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anywhere where I can look at more info on transferring ownership of a car?


user: How do I pay for additional test to take road test #1[NEWLINE]agent: if you have failed your road test you can pay for additional tests online of by phone[NEWLINE]user: What if I have a valid learner permit of driver license and did not fail the test[NEWLINE]agent: you can pay for additional tests online or by phone[NEWLINE]user: how can I pay the fee[NEWLINE]agent: you can pay by credit or debit card[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for Pay suspension termination fee. How do I know the status of my license or driving privilege after paying the fee?[NEWLINE][BOUNDARY][NEWLINE]agent: Have you paid the fee online?[NEWLINE]user: I have not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: How will I know the status of my license when I do pay the fee?[NEWLINE]user: You can sign up for a MyDMV account and use the My License service.[NEWLINE][BOUNDARY][NEWLINE]agent: When will I get my license back?[NEWLINE]user: When will I get my license back?


user: What follows after passing the test?[NEWLINE]agent: You must first schedule and take a practical exam[NEWLINE][BOUNDARY][NEWLINE]user: If I wanted additional classes, how should I pay?[NEWLINE]agent: Do you want to pay for additional tests?[NEWLINE]user: No, I'm just asking at home that I want to pay later...[NEWLINE]agent: Ok, of course if you want you can pay for classes adi...[NEWLINE]user: No, thanks does not apply to me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my learning permit expires before the next class?[NEWLINE]agent: You must obtain a new license[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to canel my test[NEWLINE]agent: Tests can be cancelled /rescheduled or relocated because of bad weather or road construction  or reschedule for other reasons[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way I can learn more about what happens at crosswalks? I want to know in detail so I will be prepared for the road test.


user: what do i do if i receive a traffic ticket?[NEWLINE]agent: introduction. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: if you are issues a ticket for a non criminal moving traffic violation in the five boroughs of new york city. does this apply to you?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: do i have to attend my hearing?[NEWLINE]agent: hearings are open to the public. you may go to any tvb office to watch hearings so you know what to expect at yours.[NEWLINE]user: what if i please guilty?[NEWLINE]agent: you will be notified that you must got to the tvb to answer the charge in person.[NEWLINE]user: how do i plead guilty?[NEWLINE]agent: you can easily fill in the request information, sign it and either mail it with your payment to the albany address listed on the ticket or bring your payment to any tvb office :)[NEWLINE][BOUNDARY][NEWLINE]user: what if im a holder of a junior license?[NEWLINE]agent: you can not plead by mail or online. you still must appear for a hearing in a tvb office.[NEWLINE][BOUNDARY][NEWLINE]user: so i have to fill in the requested information[NEWLINE]agent: yes you must full in the requested information, sign it and either mail it with payment or personally bring your payment into any tvb office![NEWLINE][BOUNDARY][NEWLINE]user: what if im issued a ticket?


user: I got a traffic ticket, how do I pay it?[NEWLINE]agent: Did you just receive one ticket?[NEWLINE]user: yes i did[NEWLINE]agent: have you been issued a non criminal moving traffic violationin any five boroughs of NYC?[NEWLINE]user: no i have not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: SoI cannot plead guilty via mail?[NEWLINE]agent: No you cannot, you will be directed to go to TVB in person[NEWLINE]user: What if it is a driving without insurance violation?[NEWLINE]agent: You could not plead guilty via mail[NEWLINE][BOUNDARY][NEWLINE]user: What if I did not take any action in the alotted time frame?[NEWLINE]agent: It is possible that your license will be suspended[NEWLINE][BOUNDARY][NEWLINE]user: How would I go about appealing a decision?


user: I need help getting a N.Y. License[NEWLINE]agent: Do you have a license in another state?[NEWLINE]user: No, I don't have a license.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What do I do if my permit is not enhanced?[NEWLINE]agent: You will need to get the real ID.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question on road test, what if I pass the exam?[NEWLINE]agent: the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks[NEWLINE][BOUNDARY][NEWLINE]user: Something else I want to ask about New York State driver license, what if I'm trying to drive a taxi?[NEWLINE]agent: You would have to contact the taxi commission.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements to drive a taxi?[NEWLINE]agent: You must be 18 or older with a CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have a license?[NEWLINE]agent: You will need to learn how to apply[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to travel?[NEWLINE]agent: I recommend getting a real ID.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring?


user: Hello, is there a way to Change from a Class D to a Class E license[NEWLINE]agent: Hello. It is possible. Application for Standard Permit, Driver License for Non - Driver ID Card PDF [ 2 ] MV-44[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you trying to change the class of the license?[NEWLINE]user: I am, yes[NEWLINE]agent: ok great! if you want a REAL ID or Enhanced, complete this document guide to know what proofs of identity to bring to an office[NEWLINE]agent: do you want a standard license that will display not for federal purposes?[NEWLINE]user: Yes that is fine[NEWLINE]agent: ok great!  bring your current NY State license as proof of identitys[NEWLINE]user: That's helpful to hear. About interim license, what if I succeed on the test.[NEWLINE]agent: the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks[NEWLINE][BOUNDARY][NEWLINE]user: OK, thanks. I'd also want to find out my Driver's license. What if I do not have a New York driver's license?[NEWLINE]agent: Starting in October 2020 ] you will need an Enhanced or REAL ID to board a domestic flight unless you have a passport[NEWLINE]user: Does it need to be enhanced?


user: I have an ignition interlock device on my car but want to lend my car to my Mom to drive...what can I do to allow her to borrow my car?[NEWLINE]agent: Does your Mom have any driving restrictions?[NEWLINE]user: No, she has a clean record.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do I have to pay extra fees to have my Mom to then drive my equipped car?[NEWLINE]agent: You will need to check about interstate legislation if she might use the car out of state, as well.[NEWLINE]user: What are the global restrictions I face?[NEWLINE]agent: I suggest you check with national and interstate legislation for this.[NEWLINE]user: Ihave no convictions, what can I do for my Mom to drive my car?[NEWLINE]agent: You license can be revoked if you violate any terms of the prohibition.[NEWLINE][BOUNDARY][NEWLINE]user: If I pay my fines can I get an early removal of my restriction?[NEWLINE]agent: You may be able to have restrictions removed early if  you contact your State licensing Office with your circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: Do cell phone violations affect my reinstatement?


user: How long will my current resitrction be in effect?[NEWLINE]agent: You would have to either log into our portal or check the court order against you.[NEWLINE]user: My convicition is not alcohol related.[NEWLINE]agent: You would still need to check the court order to ensure total compliance.[NEWLINE]user: Once again, my conviction was not alcohol related.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I was given an interlock; how do I remove it?[NEWLINE]agent: You would refer to the monitoring agency controlling said interlock.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if I get another ticket or something before the interlock is removed?[NEWLINE]agent: Refer to the court order as well as your monitoring agency.[NEWLINE][BOUNDARY][NEWLINE]user: But what if I get convicted of it?[NEWLINE]agent: I understand your situation. Please refer to the appropriate agencies, however, as they have more knowledge about that than I do.[NEWLINE]user: What if I have one drink and then try to drive? I'm still under the limit.


user: I am looking for information regarding removing a lienholder from my title certificate[NEWLINE]agent: Is there a lienholder currently on your title certificate?[NEWLINE]user: Yes there is[NEWLINE]agent: Have you recently sold a vehicle?[NEWLINE]user: Yes I have[NEWLINE]agent: After selling a vehicle, you don't have to remove a lienholder from the title certificate, you give the original title and lien release to the buyer[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the Graduated License Law and Restrictions for Drivers under 18, what junior driver license classes are restricted under it?[NEWLINE]agent: In addition to a junior learner permit, junior driver license classes DJ, MJ, and DJMJ are restricted under the Graduated License Law.[NEWLINE][BOUNDARY][NEWLINE]agent: Will there be one specific region of New York that you will be driving in?[NEWLINE]user: No, it will vary.[NEWLINE][BOUNDARY][NEWLINE]agent: Your driving privileges will vary depending on which region of New York you will be driving in. Would you like to see a Map of Regions?[NEWLINE]user: No, that's okay.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you familiar with the differences between a junior learner permit and a junior driver license?[NEWLINE]user: Yes, I know the differences.[NEWLINE]agent: Okay. In case you weren't aware, a driver who has a learner permit can only drive when supervised.[NEWLINE]user: Thanks for the information. Are the restrictions on a junior driver license affected by what region I drive in?


user: Can you explain how to remove a lienholder from a title?[NEWLINE]agent: If you want to sell, Do you know you don't have to remove?[NEWLINE]user: No, I don't. But I want to remove at all conditions.[NEWLINE][BOUNDARY][NEWLINE]agent: So have you an acceptable proof that a lien is satisfied for that?[NEWLINE]user: I don't understand. Whats that?[NEWLINE]agent: Yes. Two accetable proofs exist. You provide one of them to remove lineholder.[NEWLINE][BOUNDARY][NEWLINE]user: Which program is in charge of determining the proofs that I need to satisfy this?[NEWLINE]agent: The DMV brochure, New York State Vehicle Safety and Emissions Inspection Program for Automobiles and Light Trucks [3] C-50 lists the items of equipment reviewed during a safety inspection, and a description of the inspection of security[NEWLINE][BOUNDARY][NEWLINE]user: If the inspection tag expires more than 60 days, how much is the fine?[NEWLINE]agent: the fine is between $ 50 and $ 100[NEWLINE]user: I need to replace the inspection tag, how do I do it?[NEWLINE]agent: You can have your vehicle re-inspected or you can request a replacement sticker using the Request for Replacement Inspection Sticker PDF [8] VS-118 form.[NEWLINE]user: and what if my vehicle's inspection tag has expired in the last 60 days


user: What are the registration fees and taxes?[NEWLINE]agent: If it is the first time registering your vehicle.[NEWLINE]user: What fees are there?[NEWLINE]agent: Registration fee and plate fee.[NEWLINE][BOUNDARY][NEWLINE]user: How do I determine trailer and boat fees?[NEWLINE]agent: You can use the online service.[NEWLINE]user: Are they calculated differently?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer from another vehicle?[NEWLINE]agent: Yes, you will not need to pay the plate fee.[NEWLINE][BOUNDARY][NEWLINE]user: How does online estimate the fees?[NEWLINE]agent: It does not include tax.[NEWLINE]user: Can I also use the charts for other fees?[NEWLINE][BOUNDARY][NEWLINE]user: I like to know the locations of DMV centers in New York, do you know where they are located?[NEWLINE]agent: yes I do. New York City Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Richmond (Staten Island)[NEWLINE][BOUNDARY]


user: I'm moving out of New York and I don't know what to do with my plates[NEWLINE]agent: Do you want  to register your vehicle in another state?[NEWLINE]user: No, I don't want that[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is out-of-state insurance valid for a vehicle registered in New York?[NEWLINE]agent: Not at all.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm going to register my vehicle in New York, is it possible to have someone surrender my vehicle plates on my behalf?[NEWLINE]agent: Yes they can do that.  Just make sure that the person gives you the FS-6 receipt for your records.[NEWLINE]user: I received a letter from the DMV about a lapse of insurance on my vehicle. can you give me a good option for me to apply?[NEWLINE]agent: You must send us a copy of your out of state registration in your name along with a copy of your out of state insurance[NEWLINE][BOUNDARY][NEWLINE]user: What if i What happens if I register my vehicle in another state and deliver the New York license plates to the New York DMV?[NEWLINE]agent: In that case, you can get insurance in the other state. Your insurance must meet the requirements of the state where your vehicle is registered[NEWLINE][BOUNDARY][NEWLINE]user: What data should the proof have?


user: I need refund information about cancelling an I-PIRP course.[NEWLINE]agent: Was the cancellation due to the sponsor being unable to conduct the course?[NEWLINE]user: Yes, it was cancelled.[NEWLINE]agent: In that case, they must give you the option of a full refund of all course fees. If the course is available later on, the sponsor can also give you the option of rescheduling.[NEWLINE][BOUNDARY][NEWLINE]user: How should I renew my registration before obtaining a New York State inspection?[NEWLINE]agent: call 518 - 486 - 9786.[NEWLINE][BOUNDARY][NEWLINE]user: and what if I moved to New York and registered my vehicle here[NEWLINE]agent: If your vehicle was registered in another state that issues an inspection tag[NEWLINE]user: do not[NEWLINE]agent: Are you about to finish your out-of-state inspection?[NEWLINE]user: Yes[NEWLINE]agent: You must obtain a vehicle inspection from New York State.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after returning my vehicle to New York State?


user: I want to trade in my license for a New York one[NEWLINE]agent: You have to exchange your-out-state driver license within 30 days of becoming a resident of New York.[NEWLINE][BOUNDARY][NEWLINE]user: what if I need my license for when I go back to my other country?[NEWLINE]agent: You can ask the road test examiner how to make sure that your foreign driver license is not destroyed[NEWLINE][BOUNDARY][NEWLINE]user: Yes, of course. Now I need to ask you another question about Y u M U. In addition, for DMV. What should I bring with me?[NEWLINE]agent: Proof of identity, such as a valid license, birth certificate, or passport, with your full name, middle name if applicable, and last name.[NEWLINE]user: What if you have a valid New York license, permit or ID card?[NEWLINE]agent: you must bring your original social security card or W-2 with the complete SSN.[NEWLINE][BOUNDARY][NEWLINE]user: And what is Enhanced License Sample, REAL ID and Standard?


user: Tell me about on-site investigation, please[NEWLINE]agent: Do you want to know about when the automotive facilities inspector AFI arrives to inspect your facility?[NEWLINE]user: No, I need another kind of information[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a Surety Bond?[NEWLINE]agent: DMV doesn't provide Surety Bonds. You must contact a surety insurance company and have them fill out Dealer Bond Under NY State Vehicle and Traffic Law Section 415 6-B VS-3. Please, make sure that the business name and mail address of your bond match exactly those that appear on your application.[NEWLINE][BOUNDARY][NEWLINE]user: Which are the starter kit components?[NEWLINE]agent: Book of Registry Police Book, Bills of sale (Retail Certificate of Sale (MV-50), Odometer Statements except ATV and Boat Dealers[NEWLINE][BOUNDARY][NEWLINE]user: What about Snowmobile Dealer?[NEWLINE]agent: The DMV doesn't endorse these companies nor does it declare that the DMV has any association or supervision of these companies.[NEWLINE][BOUNDARY][NEWLINE]user: What if the on-site investigation is approved?[NEWLINE]agent: In that case, the DMV will issue you a certificate of registration, MV-50's Retail Certificates of Sale and a dealer plate letter if applicable.[NEWLINE][BOUNDARY][NEWLINE]user: Please, can you tell me again which are the starter kit components?


user: I have a problem with the repairs made on my vehicle at the auto repair shop.[NEWLINE]agent: I can help you with that. The first thing to do is attempt to resolve the issue with the management of the business. Be sure to keep a written record of all contacts with management and the details about your repair.[NEWLINE]agent: If you have already tried resolving the conflict to no avail, you can file a complaint. Would you like to do so electronically?[NEWLINE]user: No, I'll try to resolve it with the business first.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I do need to file a complaint later on, what happens then?[NEWLINE]agent: A DMV customer service rep will try to resolve the issue by discussing it with you and the repair shop. If the problem is not resolved, the complaint would then be referred to a DMV regional office for investigation.[NEWLINE]agent: What if DMV finds out that there were violations made by the repair shop?[NEWLINE]user: Yes, I would like to know about what happens if violations are found.[NEWLINE]agent: If violations are found, DMV will take action against the auto repair shop. This could include suspending or revoking their registration and/or imposing fines. The administrative law judge presiding at the hearing could offer the shop the option of paying you restitution in exchange for a shorter suspension period or lower fine.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Repair Shop Act?[NEWLINE]agent: The act helps consumers get back thousands of dollars every year through mediation and restitution.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find information about the NYS Lemon Law complaint?


user: I have questions about the driving restrictions for people under 18.[NEWLINE]agent: I can help you with that. The restrictions you are referring to were put in place by the Graduated License Law specifically for drivers under 18 who have a learner permit.[NEWLINE]user: What happens if I don't comply with the restrictions?[NEWLINE]agent: You run the risk of having your learner permit suspended or revoked for 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: About removing liens, can a lien holder who has an account with the DMV's ELT electronic lien transfer system remove the lien from my certificate of title?[NEWLINE]agent: They can apply to have the lien removed electronically[NEWLINE][BOUNDARY][NEWLINE]user: I have lost my title certificate and need to remove a lien, what can I do?[NEWLINE]agent: You must complete and Application for a Duplicate Certificate of Title and proof that the original lien is satisfied to the address online or bring these to a DMV office. A duplicate title certificate is processed by the DMV and the certificate is mailed to you for a fee of $20.00[NEWLINE]user: Can I request the DMV to remove a lien when I apply for a duplicate title certificate?[NEWLINE]agent: You can apply for this by way of mail or at a DMV office[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way that I can transfer a title certificate that has a lien listed?[NEWLINE]agent: When the DMV processes the title certificate of a new owner, the lien is removed[NEWLINE][BOUNDARY][NEWLINE]user: What happens in the case of a lienholder being in possession of my title certificate?


user: Am I required to notify DMV of my entry into the military?[NEWLINE]agent: Are you entering into the military?[NEWLINE]user: I am not.  I am actually asking for my son who will be leaving for basic training next month.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: if my son's license is valid now, what will happen if it expires while he is in the military?[NEWLINE]agent: If his NY State license was valid at any time during his military service, his license will be able to be renewed.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my son has a lapse of insurance coverage during his period of active duty?[NEWLINE]agent: He is required to maintain continuous coverage or to surrender his plates before any deployments.[NEWLINE]agent: Is he unable to ensure that he will maintain continuous coverage or to surrender his plates now, before he departs for basic training?[NEWLINE]user: That is correct.  He is unable to pay forward enough on his policy to ensure it would give him continuous coverage for the period he will be gone and he is unable to get to the DMV during business hours to surrender the plates at this time.[NEWLINE]agent: Basic training is not a deployment.  The DMV does have a procedure in place to exempt military personnel from the requirements, however the procedure pertains to returning from deployment.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if his NY State registration would expire while he is on active duty?[NEWLINE]agent: Registrations are extended for up to 60 days from return to NY State.  This extension applies only to vehicles registered to military personnel.  He would need to show proof of military service or separation.[NEWLINE][BOUNDARY][NEWLINE]user: Is there another resource I could use to get more information?


user: Hi, I'm not currently in New York City. How do I get an extension, I need it[NEWLINE]agent: currently out of state?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and all vehicles need inspection?[NEWLINE]agent: Yes, all vehicles registered in New York State must obtain a safety inspection at a DMV - licensed from the inspection station every 12 months, when vehicle ownership is transferred.[NEWLINE][BOUNDARY][NEWLINE]user: What if there is no inspection tag?[NEWLINE]agent: If there is no inspection tag, the fine is between $ 50 and $ 100. A mandatory state surcharge of $ 88 $ 93 is added to the fine in city and town courts.[NEWLINE][BOUNDARY][NEWLINE]user: And what other inspections should the vehicle have?[NEWLINE]agent: Most vehicles must also obtain an emissions inspection or a diesel emissions inspection at the time of the safety inspection....[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an inspection of the previous applicant, does it work?[NEWLINE]agent: An inspection issued to the previous applicant is invalid.[NEWLINE][BOUNDARY][NEWLINE]user: and when do inspections expire?


user: I bought my new car from a private seller.[NEWLINE]agent: Was the private seller registered with the New York State DMV?[NEWLINE]user: No, not that I know of.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is checked during an inspection?[NEWLINE]agent: We have a brochure "New York State Vehicle Safety / Emissions Inspection Program for Cars and Light Trucks [ 3 ] C-50" and it lists all the equipment we check.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I will check that out. Can I renew my registration before I get a New York State inspection?[NEWLINE]agent: I am going to give you the phone number to call, 518-486-9786.[NEWLINE][BOUNDARY][NEWLINE]user: I will give them a call. What should I do if my inspection sticker falls off?[NEWLINE]agent: Clear tape works great to reattach it to the windshield.[NEWLINE]agent: Is the sticker still usable?


user: hi I need to replace the inspection tag[NEWLINE]agent: You can have your vehicle re-inspected or you can request a replacement sticker using the PDF VS-118 Replacement Inspection Sticker Request Form. Complete the form and mail it to the address on the form.[NEWLINE]user: If my vehicle's inspection tag has expired, will I be fined?[NEWLINE]agent: If your vehicle's inspection tag has expired in the past 60 days, you may be fined $ 25 to $ 50.[NEWLINE][BOUNDARY][NEWLINE]user: Also, for mail it to the address on the form.. What do I need to replace personalized plates?[NEWLINE]agent: You need to pay a fee. Call to the Custom Plates Unit at 1-518-402-4838[NEWLINE][BOUNDARY][NEWLINE]user: How can I keep personalized plates?[NEWLINE]agent: If you have IMJOE standard series personalized plates, with an annual fee of $ 31.25 $62.50 per two - year registration. You order IMJOE on a picture plate e.g., NASCAR, Yankees and pay the $62.50 annual custom plate fee $125 at the next two-year renewal in addition to other renewal fees, plus plate and document fees. The online custom plate ordering system cannot credit you for the custom license plate fees you have already paid in your current registration[NEWLINE][BOUNDARY][NEWLINE]user: What if I purchase the vehicle from a private person?


user: Hi, recently I moved to New York and registered my vehicle here, what about my inspection tag?[NEWLINE]agent: Was your vehicle registered in another state that issues an inspection tag?[NEWLINE]user: do not[NEWLINE]agent: When does your out-of-state inspection expire?[NEWLINE]user: I dont know[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: In which case would I need an extension?[NEWLINE]agent: out of state when your inspection expires?[NEWLINE]user: Yes[NEWLINE]agent: In that case you can request an extension. First, it determines whether an expired out-of-state inspection is a violation of the law in that state.[NEWLINE]user: How can I request?


user: I moved to New York and registered my vehicle here. Do I need to do an inspection again?[NEWLINE]agent: Was your vehicle registered in another state that issues an inspection tag?[NEWLINE]user: Yes[NEWLINE]agent: In that case you don't need to be inspected immediately. Your out-of-state inspection remains valid until it expires or for one year after the registration date, whichever comes first.[NEWLINE][BOUNDARY][NEWLINE]user: What if I leave New York and my inspection expires, what should I do?[NEWLINE]agent: Wait 14 days for the DMV to process and ship your extension decal. You will need it before returning your vehicle to New York[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this, what should I do?. And What if the lienholder has my title certificate[NEWLINE]agent: Then DMV will help you without fee.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any other way for acceptable proof?[NEWLINE]agent: Yes. your lineholder's letter. But authorized officer must sign the letter.[NEWLINE][BOUNDARY][NEWLINE]user: What is the adress for the mail?[NEWLINE]agent: NYS DMV Title Services6 Empire State PlazaAlbany,NY 12228 - 0331[NEWLINE][BOUNDARY][NEWLINE]user: And does another way exist to remove lieholder?


user: Hello, I would like to know how to do the inspection if I bought a vehicle from a private seller[NEWLINE]agent: buy a vehicle from someone other than a registered dealer?[NEWLINE]user: Yes[NEWLINE]agent: You will receive an inspection extension that will last 10 days from the date of registration.[NEWLINE][BOUNDARY][NEWLINE]user: I have no problem with the inspection I understand it is part of the protocol. What if I don't have a NUmber customer identification number from the NY State DMV ID?[NEWLINE]agent: That would mean that the ADM course completion could not be applied to your license record. You may also be required to file a Request for Driver and/or Vehicle Record Information form, before you are allowed to take another ADM course.[NEWLINE][BOUNDARY][NEWLINE]user: Do I get the same benefits completing an I-PIRP course as I would a classroom PIRP course?[NEWLINE]agent: Yes, you would receive the same benefits. This includes being able to reduce your driver violation point total by a maximum for 4 points and entitles you to save 10% on your auto liability  and collision insurance premiums.[NEWLINE][BOUNDARY][NEWLINE]user: When do I get my course completion certificate?[NEWLINE]agent: The sponsor will mail your certificate after completion.[NEWLINE][BOUNDARY][NEWLINE]user: How secure are the I-PIRP websites?


user: Hello, I would like to know how I do the inspections if I bought a vehicle from a private seller[NEWLINE]agent: buy a vehicle from someone other than a dealer?[NEWLINE]user: Yes[NEWLINE]agent: You will receive an inspection extension that will last 10 days from the date of registration.[NEWLINE][BOUNDARY][NEWLINE]user: Ok thanks, now regarding self-certification, will this make me comply with the new federal regulations?[NEWLINE]agent: Yes this will satisfy the new federal regulations[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my Medical Examiners Certificate expires before i replace it with a new one?[NEWLINE]agent: To avoid your status and license from being downgraded it is important to keep your information up to date and not allow it to expire.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements for working for a private company that provides bus service to a local school system?[NEWLINE]agent: It is acceptable to choose El[NEWLINE][BOUNDARY][NEWLINE]user: How can i be sure that the DMV has received the necessary paperwork from me to drive types NI and NA?[NEWLINE]agent: If the DMV has received the required paperwork your medical certification status will be "certified". Otherwise your status will be considered "not certified"[NEWLINE][BOUNDARY][NEWLINE]user: Can i keep my CDL but with restrictions on it?


user: I just moved to New York and registered my car here. I need help with understanding vehicle inspection rules.[NEWLINE]agent: Was your vehicle previously registered in another state that issued an inspection sticker?[NEWLINE]user: Yes, it was.[NEWLINE]agent: Great. In your case, you will not need to have your vehicle inspected again until your out of state inspection sticker expires or for one year after the registration date, whichever comes first.[NEWLINE]user: What would've happened if an inspection sticker wasn't issued?[NEWLINE]agent: You would need to have your vehicle inspected in New York.[NEWLINE][BOUNDARY][NEWLINE]user: What if I will be out of state when my sticker expires?[NEWLINE]agent: You can apply for an extension. Be sure to first determine whether or not an expired out of state inspection is a violation of the law in that state.[NEWLINE]user: What do I do when I get my extension sticker?[NEWLINE]agent: Do not put it on the windshield of your car while you are out of state. Just keep the sticker and the instructions in your car to show an out of state police officer. Please understand that the extension sticker does not guarantee that the officer will not issue you a traffic ticket.[NEWLINE]user: How do I get an extension sticker?[NEWLINE]agent: This is done by mail. You will need to send in all required information, including your name, your current out of state mailing address, and the year and make of your vehicle.[NEWLINE]user: Will the extension sticker be recorded as an inspection on New York State DMV records?


user: Give me some info about how to replace the inspection sticker[NEWLINE]agent: Sure. You need to order a replacement sticker using the form Request for Replacement Inspection Sticker PDF VS-118. Fill out the form and mail it to the address on the form. Inspection stations electronically send a record of all emissions inspections to the DMV[NEWLINE]agent: Is your vehicle's inspection sticker expired in the last 60 days?[NEWLINE]user: No, it has not expired.[NEWLINE]agent: Does the inspection sticker expire in more than 60 days?[NEWLINE]user: That's correct.[NEWLINE]agent: In that case, the fine is between $50 and $100[NEWLINE][BOUNDARY][NEWLINE]user: I need an extension but I'm in Florida, not in New York. What can I do?[NEWLINE]agent: First at all, you must to determine if an expired out-of-state inspection is a violation of law in that state.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have the inspection sticker?[NEWLINE]agent: The fine would be between $50 and $100. A mandatory state surcharge of $88 - $ 93 in town and village courts is added to the fine. You can receive a parking ticket if your vehicle is parked without an inspection sticker or with an expired inspection sticker.[NEWLINE]user: What kind of ehicles are exempt from the emissions inspection?


user: I need to get an extension so I don't get into problems when I'm away[NEWLINE]agent: Will you be out of state when your inspection expires?[NEWLINE]user: yes[NEWLINE]agent: You can apply for an extension. You should also find out if an expired out-of-state inspection is a violation of law in the state you will be in.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use proof of residence documents in the name of my spouse?[NEWLINE]agent: Do you and your spouse have the same last name?[NEWLINE]user: No, not at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can i use GED certificate or U.S. college transcripts?[NEWLINE]agent: Yes, you would be able to use your GED certificate by gettng a certified copy from them and use your college transcripts.[NEWLINE]user: What examples of bills or documents can I use for proof of name for DMV?


user: I need personalized plate info[NEWLINE]agent: Would you like to know how to order personalized plates?[NEWLINE]user: no, just need info[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how to order your plates online?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how to order personalized plates by mail?[NEWLINE]user: yes, ok[NEWLINE]agent: are you ready to send in an order for personalized plates?[NEWLINE]user: no, just wanted to know how to do it for when I'm ready[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: would it be a problem if my registration expires as I am about to get my plates?


user: What can I do when my license is suspended because I forgot and let my insurance lapse?[NEWLINE]agent: Is your registration expired?[NEWLINE]user: No, my registration has not expired.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I am eligible to pay the optional civil penalty?[NEWLINE]agent: Then it would help you to pay the optional civil penalty for the entire length of the lapse.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds easy enough, actually. I'll make sure to do it ASAP. In any case, is there any advice you can give me?[NEWLINE]agent: For starters, do go and use your vehicle while your coverage is cancelled. Besides, please keep your plates with you while your problem is resolved with your insurance company.[NEWLINE]user: What factors can lead to a lapse in insurance? What if the registration suspension has lasted longer than 90 days?[NEWLINE]agent: You will have to surrender your vehicle registration and plates and then the DMV will suspend your driver license.[NEWLINE][BOUNDARY][NEWLINE]user: Another question for you, if the plates have been lost or stolen what should I do? deliver the record to the DMV office?[NEWLINE]agent: Were the plates lost/stolen or destroyed?[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to inquire about registration suspension.[NEWLINE]agent: Remember this simple rule: no insurance, no plates! keep the address for your vehicle registration and driver license current with the DMV have liability coverage from a company licensed by the NYS Department of Financial Services and authorized by the NYS DMV out - of - state coverage is never acceptable on any vehicle registered in New York have your insurance company report any changes to the DMV immediately for more information, see Changes to my insurance policy [5 ] keep insurance coverage on your vehicle for as long as it is registered in New York respond to DMV Insurance Letters and Orders immediately surrender your vehicle registration and license plates to DMV before your New York State coverage ends for any reason. How can I prevent a lapse in my insurance?[NEWLINE][BOUNDARY][NEWLINE]user: How many days will be drivers license be suspended?


user: How do I avoid an insurance lapse?[NEWLINE]agent:  Remember this simple rule: no insurance, no plates! keep the address for your vehicle registration and driver license current with the DMVhave liability coverage from a company licensed by the NYS Department of Financial Services and authorized by the NYS DMV out - of - state coverage is never acceptable on any vehicle registered in New York[NEWLINE]user: How do I avoid an insurance lapse?[NEWLINE]agent: Do you want to immediately deliver your license plate and vehicle plates?[NEWLINE][BOUNDARY][NEWLINE]user: Would that work as well?[NEWLINE]agent: Yes, that would work.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I don't find the documents that prove my relationship and identity?[NEWLINE]agent: Then you could also use a phone bill, electricity/gas bill, water bill or cable bill or divorce papers.[NEWLINE]user: What if I don't have these at home?[NEWLINE]agent: You may already have more proof documents than you think, or you may be able to get some other proof documents.[NEWLINE][BOUNDARY][NEWLINE]user: Let's say I don't have my marriage record or birth certificate anymore. What should I do then?[NEWLINE]agent: The New York State Department of Health Vital Records office can help you with obtaining vital records in the state. Alternatively, you can order vital records online from New York and many other states through an independent partner, VitalChek Network Inc., at vitalchek.com.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And what if I attended school at a community college?


user: Hello I need information about What can cause an insurance lapse?[NEWLINE]agent: Any amount of time your vehicle is registered but not insured can cause a lapse in your insurance coverage. An insurance gap may occur between the date your insurance is canceled and the date[NEWLINE]agent: your registration suspension period is more than 90 days?[NEWLINE]user: do not[NEWLINE]agent: do you want to reset your driver's license?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is an insurance lapse in New York State?[NEWLINE]agent: A lapse of insurance means that there is no liability insurance coverage for a vehicle registered in New York State for a period of time.[NEWLINE][BOUNDARY][NEWLINE]user: My driver's license has just been suspended, I was notified by a letter, should I go to a DMV office?[NEWLINE]agent: The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage.[NEWLINE]user: But what if I do have insurance?[NEWLINE]agent: Then you should follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: All that trouble, even though I am insured. But no can do. Any pointers on what I shouldn't do in my situation?


user: hello If my license is suspended for an insurance period, what can I do?[NEWLINE]agent: Your registration has not expired?[NEWLINE]user: Yes[NEWLINE]agent: you must turn in your plates. A driver's license is suspended when the lapse is 91 days or more or if the lapse time period has not yet been determined.[NEWLINE]user: and should I deliver the plates?[NEWLINE]agent: yes, you must turn in your plates.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask something else? regarding the registration of vehicles? How many names can be included in the registration of a vehicle?[NEWLINE]agent: There can only be 1 or 2 names on a registration registrants[NEWLINE][BOUNDARY][NEWLINE]user: When do I need to register the vehicle with the DMV?[NEWLINE]agent: You must register your vehicle at the DMV within 180 days of the effective date on your insurance ID card. Bring one copy or form of your Insurance Identification Cards with you. The DMV office will keep the paper card[NEWLINE][BOUNDARY][NEWLINE]user: Can I provide a copy of my insurance ID?


user: hello If my license is suspended for an insurance period, what can I do?[NEWLINE]agent: Your registration has not expired?[NEWLINE]user: Yes[NEWLINE]agent: If your registration has not expired, you must turn in your plates. A driver's license is suspended when the lapse is 91 days or more or if the lapse time period has not yet been determined.[NEWLINE][BOUNDARY][NEWLINE]user: Can someone else register the vehicle?[NEWLINE]agent: The DMV will not issue a record to any person unless that person makes an affidavit on Form FS-2. The statement certifies that the purpose of the application is not to avoid the results of the current suspension. The local DMV office determines if the request will be accepted or rejected.[NEWLINE][BOUNDARY][NEWLINE]user: ok, another question, what should I do with the plates while the problem is solved?[NEWLINE]agent: save the plates while solving a problem with your insurance company[NEWLINE][BOUNDARY][NEWLINE]user: I received a letter stating that my license is suspended. What I can do?[NEWLINE]agent: The letter means that your insurance company notified DMV that your insurance coverage ended, and that no other company notified DMV of new coverage.[NEWLINE]user: What should I do if I have insurance?


user: What is an insurance lapse in New York State?[NEWLINE]agent:  An insurance lapse means that there is no liability insurance coverage for a vehicle registered in New York State for a period of time[NEWLINE]agent: Do you have an insurance expiration for your registered vehicle?[NEWLINE]user: yes[NEWLINE]agent: the DMV can suspend your registration and driver license[NEWLINE][BOUNDARY][NEWLINE]user: If I received a letter that states my license is suspended. What should I do if I have insurance?[NEWLINE]agent: If you have insurance, follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a coverage notice with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. the coverage notice with the dmv is efficient?. What can cause an insurance failure?[NEWLINE]agent:  Any amount of time that your vehicle is registered but not insured can cause a lapse in your insurance coverage. An insurance lapse can occur between the date your insurance is cancelled and the date[NEWLINE][BOUNDARY][NEWLINE]user: What if the plates are lost, destroyed or stolen? Does the DMV will issue me new registration and plates?[NEWLINE]agent: Were the plates lost/stolen or destroyed?[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if I surrender my vehicle plates will it reinstate my insurance coverage?[NEWLINE]agent: your new insurance begins[NEWLINE][BOUNDARY][NEWLINE]user: If my vehicle does not have insurance and is involved in a traffic accident?[NEWLINE]agent: the DMV will revoke your driver license and vehicle registration for at least one year[NEWLINE][BOUNDARY][NEWLINE]user:  What happens if my insurance is cancelled or reinstated, or I get new insurance?


user: Good afternoon. Need some information about avoiding an insurance lapse.[NEWLINE]agent: For that, you need to keep the address for your vehicle registration and driver license current with the DMV. Plus, you also need to keep liability coverage from a company with license by NYS Department of Financial Services and authorized by the NYS DMV.[NEWLINE]user: O.k, thanks. Now, what can you tell me if I happen to not count with a valid auto liability insurance coverage for my vehicle?[NEWLINE]agent: If you have that situation, you must inmediately surrender your registration and vehicle plates.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, that's rough, but i guess is your procedure. Say, someone else can register my vehicle if my registration is suspended, right?[NEWLINE]agent: Absolutely not. If your intention is to avoid the imposed suspension, the DMV will found that out and will not issue a new registration.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any experience with the DMV? What if I have insurance?[NEWLINE]agent: If you have insurance, follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a coverage notice with the DMV electronically.[NEWLINE]user: and what should my company do?[NEWLINE]agent: Ask your company to file a coverage notice with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: What if I can't immediately replace my insurance coverage?[NEWLINE]agent: If you are not going to immediately replace your insurance coverage, you must turn in your plates.[NEWLINE]user: What if someone does not have insurance?


user: I need some guidance on what to do if my license is suspended. I really have to rely on it for work.[NEWLINE]agent: Is your registration NOT expired?[NEWLINE]user: Yes, my registration hasn't expired yet.[NEWLINE]agent: In that case, you must surrender your plates. A driver license becomes suspended when the lapse is 91 days or more or if the time period of the lapse has not yet been determined.[NEWLINE]user: But what if I'm suspended?[NEWLINE]agent: In that case you have a choice.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question for my vehicle registration case,  what if I have insurance?[NEWLINE]agent: If you have insurance, follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a coverage notice with the DMV electronically.[NEWLINE]user: and what should my company do?[NEWLINE]agent: Ask your company to file a coverage notice with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: What if I can't immediately replace my insurance coverage?[NEWLINE]agent: If you are not going to immediately replace your insurance coverage, you must turn in your plates.[NEWLINE]user: What if someone does not have insurance?


user: How is it possible to avoid an lapse in insurance?[NEWLINE]agent: Always remember that if you have no insurance you have no plates and keep your address up to date for your vehicle registration and driver license with the DMV.[NEWLINE]agent: Do you have valid auto liability insurance coverage?[NEWLINE]user: Yes, I have valid auto liability insurance coverage for my vehicle.[NEWLINE]agent: It is a good thing you have valid liability coverage because otherwise you would have to surrender your registration and vehicle plates.[NEWLINE][BOUNDARY][NEWLINE]user: Concerning the DMV's insurance "letter" or "order." If there's a problem, what should I do?[NEWLINE]agent: If there is a problem, it is your responsibility to resolve it.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the lost plate replacement, how can I determine the lapse period?[NEWLINE]agent: You can figure it out by when the plate were reported lost/stolen/confiscated; or the registration expires.[NEWLINE][BOUNDARY][NEWLINE]user: There's something else about mail. that I'm not sure about. If we mail them in, how will we know they were received?[NEWLINE]agent: We  will mail you a FS-6 T receipt if we receive them.[NEWLINE][BOUNDARY][NEWLINE]user: OK fine. Now, regarding could you give me the address of the local DMV office. What can I do when my license is suspended due to an insurance failure?[NEWLINE]agent: Has your registration expired?[NEWLINE]user: Yes, it has expired.[NEWLINE]agent: You then have to surrender your plates.[NEWLINE][BOUNDARY][NEWLINE]user: Can another person register the vehicle if my registration is suspended for a lapse of insurance?


user: Hi good morning, I'm having some insurance lapsing, Can you help me on that?[NEWLINE]agent: No problem. In first place, remember you must have insurance or else you can get into trouble with your plates. Besides, you must keep the address for your vehicle registration and driver license current with the DMV, plus have liability coverage from a company licensed by NYS Department of Financial Services and authorized by the NYS DMV.[NEWLINE]agent: Do you have or not, a valid auto liability insurance coverage for your vehicle?[NEWLINE]user: No, i don't have one.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll wait but meanwhile, Can you tell me what could happen if by any chance i get involved in an accident while i'm not covered?[NEWLINE]agent: I hope you don't get that situation, but if you do, you'll get your driver license and vehicle registration revoked for at least one year. so you better watch out on that..[NEWLINE][BOUNDARY][NEWLINE]user: I got a letter stating my Insurance has lapsed. What Should I do?[NEWLINE]agent: If you have insurance, follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a coverage notice with the DMV electronically.[NEWLINE]user: and what should my company do?[NEWLINE]agent: Ask your company to file a coverage notice with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: What if I can't immediately replace my insurance coverage?[NEWLINE]agent: If you are not going to immediately replace your insurance coverage, you must turn in your plates.[NEWLINE]user: What if someone does not have insurance?


user: Hi, I got the news that the New York State DMV started issuing REAL ID licenses, permits, and ID cards on October 30, 2017. How do I get mine?[NEWLINE]agent: You can get a REAL ID at any time, but you must go to a DMV office. You cannot obtain a REAL ID online, by phone, or by mail.[NEWLINE][BOUNDARY][NEWLINE]agent: do you want to know what documents should be included[NEWLINE]user: no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Why should I acquire the real ID?[NEWLINE]agent: Effective October 1, 2020, the federal government will require your REAL ID, driver's license, permit, or ID card to comply with REAL ID if you wish to use it as identification to board a domestic flight within the US. Or enter military bases and certain federal facilities.[NEWLINE][BOUNDARY][NEWLINE]user: I also want to know about going to school in New York and an ID?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you studying in New York State?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a licensed driver from another country?[NEWLINE]user: no, I'm American but live elsewhere[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can I mail in my documents and do it all that way?


user: Yes I would like info on the cost of augmenting my driver's license.[NEWLINE]agent: There is no additional cost for getting a REAL ID and the normal transaction fees still apply.[NEWLINE]agent: Would you like to apply for an Enhanced Driver License or Enhanced ID Card?[NEWLINE]user: Yes does that cost something?[NEWLINE]agent: For that there is an additional $ 30 fee.[NEWLINE][BOUNDARY][NEWLINE]user: What is an enhanced driver's license? Is it good for flying?[NEWLINE]agent: Yes an Enhanced driver license and valid U.S. Passport are already REAL ID compliant and can be used to board a flight.[NEWLINE][BOUNDARY][NEWLINE]user: If I want one what documentation do I need to show?[NEWLINE]agent: There is a guide that shows what proofs and how to obtain them. Would you like to find out about that?[NEWLINE][BOUNDARY][NEWLINE]user: Isn't a passport good enough to board a plane?[NEWLINE]agent: Yes it can be used for identification, boarding a plane for domestic and international flights, and also for entry into a federal building or military base.[NEWLINE][BOUNDARY][NEWLINE]user: So it's interchangeable with this Enhanced driver license?[NEWLINE]agent: Yes they are both REAL ID compliant and can be used to board a flight.[NEWLINE][BOUNDARY][NEWLINE]user: Do my kids need identification when they are travelling with me?


user: how Getting a REAL ID is mandatory but is encouraged?[NEWLINE]agent:  A REAL ID is optional and is not needed for the following : Being licensed to drive and Voting or registering to vote[NEWLINE]agent: you do not want a REAL ID or Enhanced document?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: If I have a US passport[NEWLINE]agent: it can be used for identification, boarding a plane for domestic and international flights, and entry into a federal building or military base[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about alcohol or drug - related, or because of some drug - related violations? can a restricted use license be issued?[NEWLINE]agent: The DMV can issue a restricted use license to a driver who qualifies and whose license is suspended or revoked because of violations or incidents that are not alcohol or drug - related, or because of some drug - related violations[NEWLINE]user: I need more information[NEWLINE]agent: The DMV can issue a restricted use license to a driver who qualifies and whose license is suspended[NEWLINE][BOUNDARY][NEWLINE]user: How do I request them?


user: How much does one have to pay for this REAL ID I've been hearing about?[NEWLINE]agent: There is no additional cost to get a REAL ID compliant driver license, permit or ID card. All normal transaction fees still apply.[NEWLINE]agent: Do you want to apply for an Enhanced Driver License or Enhanced ID Card?[NEWLINE]user: I might if you tell me the difference.[NEWLINE]agent: In that case there is an additional fee of $30.[NEWLINE][BOUNDARY][NEWLINE]user: Is there really a need to get a REAL ID if I already have a passport?[NEWLINE]agent: In terms of flying a U.S. Passport can still be used for identification, boarding a plane for domestic and international flights, and entry into a federal building or military base.[NEWLINE][BOUNDARY][NEWLINE]user: Can I see what a REAL ID looks like?[NEWLINE]agent: Yes you can learn more about Enhanced, REAL ID and Standard documents by clicking on the following number [ 7 ][NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for a REAL ID online?[NEWLINE]agent: No, you can not get a REAL ID online. You will need to go to a DMV Office.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm under 18 years old do I need a REAL ID?