user: I need help understanding federal student loans and private student loans.[NEWLINE]agent: Will you be needing a loan to help pay for college?[NEWLINE]user: No. The loan will be for my son.[NEWLINE][BOUNDARY][NEWLINE]user: Which are more expensive, private student loans or federal student loans?[NEWLINE]agent: Generally, private students loans are more expensive.[NEWLINE]user: What should I know about private student loans?[NEWLINE]agent: The first thing you should know is that these loans differ by lender and type of loan. This can make them more complicated to understand compared to federal student loans. It's very important that you understand the terms of the loan and have your lender answer any questions that you have.[NEWLINE][BOUNDARY][NEWLINE]user: What if my son will be applying for financial aid?[NEWLINE]agent: Your son's school will more than likely include student loans as part of his financial aid package. These could be federal or private loans.[NEWLINE][BOUNDARY][NEWLINE]user: How can my son get a federal student loan?[NEWLINE]agent: Will your son be applying for a federal loan?[NEWLINE]user: Yes.


user: Hello, can you inform me if I am eligible for the cancellation of a student loan through a false certification?[NEWLINE]agent: It is important to search for information regarding the approval of the false certification to see if you qualify.[NEWLINE][BOUNDARY][NEWLINE]user: Can you expand that information more please?[NEWLINE]agent: You can visit the US Department of Education to request more information on the subject.[NEWLINE][BOUNDARY][NEWLINE]user: What is the loan download?[NEWLINE]agent: It is important that you complete the application.[NEWLINE][BOUNDARY][NEWLINE]user: At what level can the PLUS loan be paid?[NEWLINE]agent: It is noteworthy that the school falsely certified the student's ability.[NEWLINE]user: Can you expand that information more?[NEWLINE]agent: Of course...[NEWLINE]user: Can I search for information in other instances?


user: Hello, can you tell me if I can be eligible for loan cancellation based on a false certification?[NEWLINE]agent: It is important that you determine if you qualify so that you can qualify for the false certification.[NEWLINE][BOUNDARY][NEWLINE]user: What is the PLUS loan please?[NEWLINE]agent: It is noteworthy that the school falsely certified the ability to seek benefit.[NEWLINE]user: Can you explain more about what was stated above?[NEWLINE]agent: Of course, and what do you want to know more about?[NEWLINE][BOUNDARY][NEWLINE]user: What amount am I owed if I am approved for loan cancellation?[NEWLINE]agent: If you are approved then all the remaining balance of your loan will be canceled.[NEWLINE]user: What are the eligibility requirements?[NEWLINE]agent: It is also worth noting that any payment made on the loan will be reimbursed.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect and what else can you tell me?


user: Could forgiveness of my federal student loan be available if the school I attended misled me or engaged in misconduct in violation of certain laws?[NEWLINE]agent: Yes, this is available and the loan forgiveness is called borrower defense to repayment and you can learn more.[NEWLINE][BOUNDARY][NEWLINE]user: What if I accidentally used two email addresses associated with my borrower defense application?[NEWLINE]agent: The ED will send a notification email to both of the email addresses on file.[NEWLINE][BOUNDARY][NEWLINE]user: What are some common questions that are answered regarding forbearance or stopped collections status?[NEWLINE]agent: Some common questions are what happens while completing and submitting a borrower defense application and the answer is you may have all your federal student loans in repayment placed into forbearance and collections stopped; but interest will still accrue.[NEWLINE]agent: Has your application for borrower defense been denied?[NEWLINE]user: No, my application has not been denied.[NEWLINE][BOUNDARY][NEWLINE]user: Where would I find more info about forgiveness of federal student loan I used to attend Corinthian Colleges?[NEWLINE]agent: You can go to info about Debt Relief for Corinthian Colleges Student page.[NEWLINE][BOUNDARY][NEWLINE]user: Can I have my borrower defense discharge applied to my FFEL or Federal Perkins loans?


user: What is the name of the forgiveness if I was misled by a school?[NEWLINE]agent: That type of loan forgiveness is called borrower defense to repayment.[NEWLINE][BOUNDARY][NEWLINE]user: Are there resources for help about borrower defense?[NEWLINE]agent: Do you have questions you need answered about borrower defense?[NEWLINE]user: Not at this time.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have comments or disagree with a proposed settlement?[NEWLINE]agent: You would have to mail it the Clerk of the Court of the United States District Court Northern District of California, 450 Golden Gate Avenue, San Francisco, CA 94102.[NEWLINE][BOUNDARY][NEWLINE]user: Where would I look for more info about forgiveness of federal student loan used to attend Corinthian Colleges?[NEWLINE]agent: Just go to the section that states "Information about Debt Relief for Corinthian Colleges Students" page.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I have defaulted on my federal student loan and have entered a rehabilitation plan?


user: I have heard that borrowers may be able to avail of forgiveness of their federal student loans if the school was found to have misled the borrower or engaged in misconduct. Is this true?[NEWLINE]agent: Yes, this does exist and is known as borrower defense to repayment, or borrower defense for short. Ther are sections on the website that go into this aspect further[NEWLINE][BOUNDARY][NEWLINE]user: How do I access notifications regarding the Sweet v. DeVos Lawsuit, are they available to the public?[NEWLINE]agent: Notifications regarding the Sweet v. DeVos Lawsuit will be emailed by the US Government in June/July 2020. These notifications will be emailed to borrower defense applicants who are deemed to be potential members of the group of borrowers that this lawsuit applies to. The notifications will inform this group of borrowers that there is a proposed settlement of the lawsuit[NEWLINE]agent: Are there questions that you have about these notifications that are not answered on the website?[NEWLINE]user: No, I have gone into this fully yet, but may do so in the near future[NEWLINE][BOUNDARY][NEWLINE]user: What is included under the term borrower defense discharge when related to the term Direct Loan?[NEWLINE]agent: We define the term Direct Loan in 34 CFR 685.206 to include Direct Consolidation loans[NEWLINE][BOUNDARY][NEWLINE]user: What is the logic behind the notifications regarding the Sweet v. DeVos Lawsuit?[NEWLINE]agent: It is to inform any borrower defense applicant to whom the lawsuit applies that there is a proposed settlement of the lawsuit due[NEWLINE]agent: Are you concerned about any notifications that you may receive in relation to the Sweet v. DeVos Lawsuit in terms of legitimacy?


user: Is there any option for a borrower to be eligible for debt forgiveness of a federal student loan if the school in question misled the borrower or were engaged in misconduct unbecoming of the school?[NEWLINE]agent: Yes, this type of debt forgiveness is called borrower defense to repayment, which is also shortened to borrower defense. There is more information available on the website[NEWLINE][BOUNDARY][NEWLINE]user: What are the notifications regarding Manriquez v. DeVos Lawsuit and will they affect me?[NEWLINE]agent: Borrower defense applicants who are potential members of the group of borrowers to whom the lawsuit applies will begin to receive notifications about this lawsuit fro the US Government from Dec 26, 2019. These notifications are sent by email from the address noreply@studentaid.gov[NEWLINE]agent: If I am due to receive a notification in relation to this lawsuit and I don't have a valid email address, what happens?[NEWLINE]user: No, I on;t think I fit into this category[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way for me to apply for a Direct Consolidation Loan if I want to have my borrower defense discharge apply to my FFEL?[NEWLINE]agent: You can apply by logging on to StudentAid.gov/app/launchConsolidation.action. Once your Direct Consolidation Loan is approved, you can then contact the borrower defense hotline on 1-855-279-6207 from 8am to 8pm[NEWLINE]user: Where can I go for reconsideration of a decison regarding a borrower defense?[NEWLINE]agent: We have a dedicated borrower defense hotline at 1-855-279-6207 from 8am to 8pm[NEWLINE][BOUNDARY][NEWLINE]user: I have applied for borrower defense by way of email but now have found further information that I want to send, can I do this?


user: educate me on loan forgiveness because I think I was done wrong[NEWLINE]agent: Borrowers may be eligible for forgiveness of the federal student loans used to attend a school if that school misled them or engaged in other misconduct in violation of certain laws. This type of loan forgiveness is called “borrower defense to repayment,” sometimes abbreviated to “borrower defense.”[NEWLINE][BOUNDARY][NEWLINE]user: what will you review on an application?[NEWLINE]agent: They will look at things such as the campuses you attended, the programs in which you enrolled, and the dates that you enrolled[NEWLINE]user: can loan forgiveness be applied to a Federal Perkins loan?[NEWLINE]agent: If you consolidate your loans into a Direct Consolidation Loan you can obtain a discharge[NEWLINE]user: how will we know if we are eligible for loan forgiveness?[NEWLINE]agent: The U.S. Department of Education will notify borrower defense applicants through e-mail of their determination about borrower defense discharge eligibility.[NEWLINE]agent: Would you like a number you can call if you have more questions about this notification?[NEWLINE]user: yes let me have it[NEWLINE]agent: You can call our borrower defense hotline: 1-855-279-6207. Representatives are available Monday through Friday from 8 a.m. to 8 p.m. Eastern time[NEWLINE][BOUNDARY][NEWLINE]user: I looked at your page, what are Corinthian colleges?


user: I need to know if I am eligible for federal student loan forgiveness.[NEWLINE]agent: I can assist you with this. The type of loan forgiveness that you are referring to is known as borrower defense to repayment.[NEWLINE][BOUNDARY][NEWLINE]user: I defaulted on my federal student loan after entering a rehabilitation plan. Can I still qualify for loan forgiveness?[NEWLINE]agent: In your case, you should contact the collection agency that helped you set up the plan. They will be able to tell you whether or not, there would be any negative consequences if you chose to enter stopped collection status.[NEWLINE][BOUNDARY][NEWLINE]user: What about Direct Loans disbursed before July 1st, 2017?[NEWLINE]agent: If your school engaged in acts that would rise to a cause of action against the school under state law, you could be eligible for a discharge forgiveness of part or all of your Direct Loan.[NEWLINE][BOUNDARY][NEWLINE]user: When will I receive a notification about the Sweet v. DeVos Lawsuit?[NEWLINE]agent: If you are a potential member of the group of borrowers to which the lawsuit applies, you should receive an email and mail notification between June and early July 2020.[NEWLINE]agent: Do you have any other questions about the Sweet V DeVos lawsuit?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]user: Are FFEL Program Loans eligible?


user: Could you give me more information regarding debt forgiveness of federal student loans as a result of a school misleading a student or being engaged in misconduct?[NEWLINE]agent: The type of debt forgiveness that you are speaking of is called borrower defense to repayment, which is also shortened to borrower defense. We have more sections on the website dedicated to this particular subject[NEWLINE][BOUNDARY][NEWLINE]user: Have you a section on your website dedicated to common questions and answers surrounding forbearance/stopped collections status?[NEWLINE]agent: When you apply for borrower defense, all the federal student loans you have are placed into forbearance. Any debt collections that you have on any federal student loans in default are also stopped, pending a full review. Interest does continue to accrue however on your federal student loans[NEWLINE]agent: What happens in relation to forbearance/stopped collections of my application for borrower defense is denied or partially denied?[NEWLINE]user: Yes, I have just found out the result of my application[NEWLINE]agent: In this instance, the interest that accumulated on your loans is added to the outstanding balance of your loans when you entered forbearance/stopped collections. This does mean that the amount you pay in the future could be higher than you initially thought[NEWLINE][BOUNDARY][NEWLINE]user: What happens in the situation that I filed an application for borrower defense outside of the applicable limitation period, or indeed, if my loan payments re less than the amount owed after my discharge is applied?[NEWLINE]agent: In this case, you will not be eligible for a refund of payments, as you loan servicer will not apply any previous payments made on the discharged loan or return any made payments to you[NEWLINE][BOUNDARY][NEWLINE]user: What does it mean to be granted a partial discharge on my federal student loan?[NEWLINE]agent: Any amount of your loan that is not discharged will need to be repaid by you, including any interest that has accrued. Any forbearance or stopped collections that you may have had on other borrowings will finish once you have been granted a partial discharge[NEWLINE][BOUNDARY][NEWLINE]user: Are there any additional documents that I can submit as part of my application for borrower defense?


user: I have reason to believe that I could be eligible for loan forgiveness in relation to my school, can you give me more information on this regard?[NEWLINE]agent: This loan forgiveness is known as borrower defense to repayment, or can be known as borrower defense for short. We have extensive information on our website about this[NEWLINE][BOUNDARY][NEWLINE]user: If my program earnings exceed those of the comparison earnings that are carried out by the ED, what happens?[NEWLINE]agent: In this case, even if you have filed an approved claim, you will not receive any discharge of your loan until it is associated with Corinthian Colleges, Inc. (CCI)[NEWLINE][BOUNDARY][NEWLINE]user: How does the ED calculate the amount of discharge I am due if my claim is approved?[NEWLINE]agent: The ED calculates the amount of discharge by comparing the earnings of those who have completed a similar or same program at a borrower's school median program earnings with the earnings of those who have completed a similar or same program at other schools median comparison earnings[NEWLINE][BOUNDARY][NEWLINE]user: Has the COVID-19 pandemic had any impact on forbearance/stopped collections on any loans that are in default and are awaiting judgment on their borrower defense application?[NEWLINE]agent: Yes, this comes under the Automatic Administrative Forbearance and Temporary 0% Interest as a Result of the COVID-19 National Emergency[NEWLINE][BOUNDARY][NEWLINE]user: Is there a list of common questions and answers regarding forbearance/stopped collections status on a loan?[NEWLINE]agent: The process involved in applying for borrower defense may place all federal student loans you have into a forbearance status. Any debt collections that may be in force on defaulted loans are stopped pending an ED review of your borrower defense application. Interest will continue to accrue on these loans, regardless of what status they are in[NEWLINE]agent: Have you had your application for borrower defense denied or partially approved?[NEWLINE]user: Yes, I recently received a response in this regard from the ED


user: I think I may be eligible for debt forgiveness of my federal student loan due to a law violation carried out by my school. How do I pursue this?[NEWLINE]agent: The type of debt forgiveness you are talking about is called borrower defense to repayment, or borrower defense for short. There is further information on this particular item on the website[NEWLINE]user: Does the description of my issue come under borrower defense, do you know?[NEWLINE]agent: There are sections on the website dedicated to borrower defense and they will go through all questions and queries you may have[NEWLINE][BOUNDARY][NEWLINE]user: Does the ED do anything in particular for those who have successful borrower defense claims based on ED's CCI findings?[NEWLINE]agent: Yes, the ED have set up a process for the review of such cases for job placement rates asserted by borrowers enrolled in the covered programs at CCI schools during the eligibility period[NEWLINE][BOUNDARY][NEWLINE]user: If I receive a notification regarding the Sweet v. DeVos Lawsuit, and if I agree with the proposed settlement, what happens next?[NEWLINE]agent: In this case, you don't have to do anything. You of course have the right to attend the fairness hearing, but you are not obliged to do so, it is entirely a personal decision[NEWLINE][BOUNDARY][NEWLINE]user: Is there a section on the website dedicated to common questions and answers regarding borrower defense decision notifications?[NEWLINE]agent: The US ED notifies borrower defense applicant by way of email about the determination of the ED about borrower defense discharge eligibility.[NEWLINE]agent: Do you have further questions regarding your notification that is not answered on the website?


user: Hello there. My school misled me and I came here to find out if I am eligible for loan forgiveness in that context.[NEWLINE]agent: Of course. This type of loan forgiveness is called borrower defense to repayment, sometimes abbreviated to borrower defense.[NEWLINE][BOUNDARY][NEWLINE]user: Great. What happens if I receive a 100% discharge?[NEWLINE]agent: In that case you do not receive a separate interest waiver because your entire loan balance, including any interest, is discharged.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. And who exactly is eligible for this borrower defense?[NEWLINE]agent: Under the law, you may be eligible for borrower defense to repayment forgiveness of the federal student loans that you took out to attend a school if that school misled you, or engaged in other misconduct in violation of certain state laws. You may assert borrower defense by demonstrating that the school, through an act or omission, violated state law directly related to your federal student loan or to the educational services for which the loan was provided.[NEWLINE]agent: Are you eligible to receive federal student loan forgiveness?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case you may be able to have all or part of your outstanding federal student loan debt forgiven, and you also may be reimbursed for amounts you have already paid on those loans.[NEWLINE][BOUNDARY][NEWLINE]user: What are you doing to provide help to student loan borrowers during the Covid-19 crisis?[NEWLINE]agent: Federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payments. In addition, interest is being temporarily set at 0% on federal student loans.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know how much I have left after the interest is calculated?


user: Hello, can you tell me what the FAFSA completion data consists of?[NEWLINE]agent: It is noteworthy that each past year they are different from the numbers.[NEWLINE]user: Can you tell me more about it?[NEWLINE]agent: It can happen due to several factors, also including the possibility that your institution appears more than once in the data.[NEWLINE]user: What relatively small number of applicants does it affect?[NEWLINE]agent: This means that there were applicants who submitted an application in a previous year.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me why several blank districts on the maps?[NEWLINE]agent: It is noteworthy that they are listed as missing data.[NEWLINE]user: What conditions must be met for this purpose?[NEWLINE]agent: Of note is the lack of the statutory adjusted cohort graduation rate.[NEWLINE]user: What would happen if the districts were merged?[NEWLINE]agent: It is noteworthy that the districts are listed as missing data.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me if schools should contain all the information?


user: I have several questions about FAFSA termination[NEWLINE]agent: We have a section of questions we've heard about completion by the high school and public school district, what would be your question?[NEWLINE][BOUNDARY][NEWLINE]user: What are the FAFSA Completion Basics?[NEWLINE][BOUNDARY][NEWLINE]user: Based on the previous question, why do some districts appear blank on maps?[NEWLINE]agent: Please note that Districts are listed as missing or insufficient data if some conditions are met[NEWLINE]user: ok I understand but it is not the case that I am looking for[NEWLINE][BOUNDARY][NEWLINE]user: well but in some cases why does there seem to be duplicates from the same school?[NEWLINE]agent: This comes to pass since these school names are inherently reported by students, the reported name can vary considerably. By adding the data, our standard practice is to report the name of the school that applicants most commonly report.[NEWLINE][BOUNDARY][NEWLINE]user: ok and what are the conditions by which some districts appear blank on the maps?[NEWLINE]agent: The most common is that the statutory adjusted cohort graduation rate is missing, for example, if districts merged or a new district was created after 2009/10 and will not appear on the maps.[NEWLINE]user: ok and that is the only condition?[NEWLINE]agent: not as I mentioned are several conditions[NEWLINE][BOUNDARY][NEWLINE]user: ok and relative to the totals reported last year they are different from the numbers reported now over last year. What is causing this?


user: Can you tell me who can qualify for federal student aid?[NEWLINE]agent: Most U.S citizens or eligible noncitizens can qualify to get financial aid for college or career school. But there are some criteria for each program that those interested need to meet.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know the eligibility requirements?[NEWLINE]user: Not right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Students with a parent killed in Iraq or Afghanistan can qualify for another aid program. Is this your case?[NEWLINE]user: Actually, yes. Tell me more about it, please.[NEWLINE]agent: Sure[NEWLINE]agent: Did your parent die during military service in any of those two countries after the events of 9/11?[NEWLINE]user: Not after 9/11.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any income cut-off to qualify for federal student aid?


user: Hi, I am not from the United States but I applying to colleges there. Will I be able to get any sort of financial aid to attend college there?[NEWLINE]agent: There are some circumstances in which you would be able to get some financial aid. Would you like more information about that?[NEWLINE]agent: Have you been living in the United States already? Do you have a green card?[NEWLINE]user: No, I don't have a green card. I have only ever visited the United States. I have never lived there.[NEWLINE][BOUNDARY][NEWLINE]user: Does that matter? Can I still qualify for financial aid?[NEWLINE]agent: You do have to be a U.S. citizen or eligible noncitizen in order to qualify.[NEWLINE][BOUNDARY][NEWLINE]user: Am I an eligible noncitizen? Or does that mean that I won't qualify?[NEWLINE]agent: Have you been told that you do not qualify? You may be able to figure out how to get eligibility.[NEWLINE][BOUNDARY][NEWLINE]user: No, that's why I am asking you. I just really want to be able to go to college in the United States![NEWLINE]agent: Are you experiencing homelessness? That would qualify you for financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: What? No? I just want to be able to come to the United States to study. I have intellectual disabilities and I heard that they schools there are helpful with that.


user: Hi. I want to go to college but I don't think I can afford it. I only have one parent because my dad died in the military when I was a baby. Do you know of anything that could help me?[NEWLINE]agent: Hello. I am sorry to hear about your father, and I would like to thank you and your family for his service and sacrifice. You may be eligible to get Federal Pell Grant funding or an Iraq and Afghanistan Service Grant to assist you with your education.[NEWLINE]agent: Did your father serve in either Iraq or Afghanistan after the events of 9/11 in 2001?[NEWLINE]user: I am not sure. I don't think those places sound familiar.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an income limit to qualify for help? I worry my mom might make too much but she can't afford to help me with college because she has to care for my brothers and sisters.[NEWLINE]agent: You don't have to worry about that. There is no income cut-off to qualify. They take many factors into consideration such as the size of your family and your year in school.[NEWLINE][BOUNDARY][NEWLINE]user: That's good. I don't want my mom to have to worry about me. I would leave so I didn't burden her, but I am afraid I would end up homeless. Unless that would help me get more financial aid. Would that help me?[NEWLINE]agent: I wouldn't recommend doing that! We can still help you get financial aid if you are homeless, but there is no special program just for homeless people. It would be better for you to stay in your house where you are safe.[NEWLINE][BOUNDARY][NEWLINE]user: OK. I do have another question though. We came here from Mexico when I was a toddler. I am not an official United States citizen. Does that matter?[NEWLINE]agent: If you have a green card, you are a permanent resident alien and as such you should still be eligible for some financial aid.[NEWLINE]user: I do have a green card. Will I need that when I fill out the form?


user: Hi, good morning. I'm now looking into your financial aid, and wanted to know if this kind of programs  are available to non-citizens?[NEWLINE]agent: Yes, they are. Given you have a green card, as such being a permanent resident alien, then you can get access to federal student aid, being an eligible non-citizen. Of course, you'll have to meet the basic criteria.[NEWLINE]agent: So, do you have a green card?[NEWLINE]user: Yes, i have a green card.[NEWLINE]agent: Excellent. Then you can be eligible for federal aid, as said before.[NEWLINE][BOUNDARY][NEWLINE]user: That's awesome. And once i get that aid, it stays just like that, or i have to do something to keep it?[NEWLINE]agent: Well, no. You have to make some procedures, but not for keeping the aid, but instead to stay being eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, o.k. So, what if i'm already been told that i'm not fit to get that aid?[NEWLINE]agent: If that so, then you'll have to find out how to regain that eligibility status.[NEWLINE][BOUNDARY][NEWLINE]user: Well, hope to never need to do that. Say, everyone in the country can get this kind of help, aren't they?[NEWLINE]agent: Well, not everyone, but the most of the U.S citizens or eligible noncitizens can be eligible to get financial aid, either for college or career school. Of course, you have to totally understand criteria of the programs.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, lets say for example, those with intellectual disabilities?


user: I have a question that you might be able to help me with, can I apply for financial student aid if I am a non-US citizen?[NEWLINE]agent: I will share a link with you from the website that will cover off all eventualities in this regard[NEWLINE]agent: If you are a non-US citizen, do you have a green card?[NEWLINE]user: Yes, I do[NEWLINE]agent: With a green card, you are considered an eligible noncitizen and will qualify for financial aid if you meet the eligibility requirements[NEWLINE][BOUNDARY][NEWLINE]user: Are there wat=ys to remain eligible for financial aid?[NEWLINE]agent: I will direct you to the section of the website entitled "Learn How to Stay Eligible"[NEWLINE][BOUNDARY][NEWLINE]user: Are there special financial packages for those who were, or are in, foster care?[NEWLINE]agent: There is not a unique financial package for these students but if they meet the eligibility requirements, then they will qualify for financial aid[NEWLINE][BOUNDARY][NEWLINE]user: Is there an income level cut-off point from which you cannot qualify for financial aid?[NEWLINE]agent: There is no income cut-off point with federal student aid. A lot of factors are taken into account, like the size of your family are taken into account[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for financial aid?


user: Hello, I'm a student whose parents were Killed in Iraq, I want to know if I can get "aid", and if so: what do I have to do?[NEWLINE]agent: Null[NEWLINE]agent: Did your parents die as result of military service in Iraq?[NEWLINE]user: No, they weren't performing military service.[NEWLINE][BOUNDARY][NEWLINE]user: I mean, after that... I don't have the resources to pay college, since I'm homeless... but I really want to go to college. Is there a way I can go to college?[NEWLINE]agent: Yes, there's a way. We currently have a plan to prevent homeless to not attending college. The program is called: "Identifying and Supporting Students Experiencing Homelessness from Pre - School to Post - Secondary Ages" I'll send you the link so that you can read more about it.[NEWLINE][BOUNDARY][NEWLINE]user: But I'm not a U.S citizen, I just have a permanent resident alien.[NEWLINE]agent: In that case you are considered an eligible noncitizen and you'll be able to get federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: But, how would I know if I'm eligible?[NEWLINE]agent: Most U.S. citizens or eligible noncitizens are eligible for financial aid for college or career school, you have to understand the criteria the program uses for "staying eligible" as noncitizen, I'll share you a document with all the information.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks a lot! Btw, I have a friend whose parents were killed granting military service in Iraq, can he get it too?


user: How can I regain eligibility for federal student aid?[NEWLINE]agent: You can check on our website.[NEWLINE]agent: Were you informed that you no longer qualify for federal student aid?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: We have resources online that teach you how to regain your eligibility back.[NEWLINE][BOUNDARY][NEWLINE]user: Are non-citizens eligible for the aid?[NEWLINE]agent:  Non-citizens that meet the requirements can also be eligible for federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me some resources that I can use to know how to help homeless students?[NEWLINE]agent: You can check on our website the page Identifying and Supporting Students Experiencing Homelessness from Pre-School to Post-Secondary Ages. There you can find useful information in this regard.[NEWLINE][BOUNDARY][NEWLINE]user:  What is it taken into consideration when evaluating an student eligibility for federal student aid?[NEWLINE]agent: First, there's no income cut-off to qualify, and many factors such as the size of the student's family and their year in school are taken into consideration.[NEWLINE][BOUNDARY][NEWLINE]user: lastly, can you tell me some of the eligibility requirements?


user: Hi, I would like to find out if I am eligible for federal student aid, could you please tell me who is eligible to get aid?[NEWLINE]agent: Well most U.S. citizens or eligible non citizens are eligible for financial aid for college or career school. It is however important to understand the criteria of the programs, how to stay eligible, and how to get your eligibility back if for some reason you lose it.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you enrolled at a college or career school and do you have a financial need?[NEWLINE]user: Yes I am enrolled at a college and I am battling to pay my tuition fees.[NEWLINE]agent: Seeing as you have a financial need and are enrolled at a college and if you are a U.S. citizen or eligible non citizen you should be eligible to apply for assistance.[NEWLINE]user: Are there any other requirements that have to be met before applying?[NEWLINE]agent: Yes there are other requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I am eligible for further assistance because one of my parents was filled in Iraq?[NEWLINE]agent: Yes if one of your parents was filled in Iraq you might be eligible for additional Federal Pell Grant funding or for an Iraq Service Grant.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to stay eligible for federal funding?[NEWLINE]agent: I will share a link with  you so that you can see what is required to stay eligible for funding.[NEWLINE][BOUNDARY][NEWLINE]user: I have been in foster care for most of my life and am wondering how this affect the Federal Student Aid program.


user: where can I get info on regaining my financial aid eligibility?[NEWLINE]agent: null[NEWLINE]agent: Have you been told you no longer qualify for federal student aid?[NEWLINE]user: yes I have been told that[NEWLINE]agent: I can help you find out how to get your eligibility back.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything that people helping homeless students can look at?[NEWLINE]agent: They can look at Identifying and Supporting Students Experiencing Homelessness from Pre-School to Post-Secondary Ages, it is a page aimed at professionals assisting homeless students.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get more info on staying eligible for aid?[NEWLINE]agent: I will give you a link where you can look at more information on Staying Eligible.[NEWLINE]user: I heard about something for students with a parent involved in the Iraq War, do you have more info on that?[NEWLINE]agent: Yes, we have more information for Students With a Parent Who Was Killed in Iraq or Afghanistan[NEWLINE][BOUNDARY][NEWLINE]user: do the homeless get their own special financial aid?


user: Hi there, I am wondering if I am eligible for financial aid if I am a non-US citizen?[NEWLINE]agent: I will share a link with you which gives you further information in this regard[NEWLINE]agent: Are you a permanent resident alien, as in, do you have a green card?[NEWLINE]user: No, I don't have a green card and am not permanently resident here[NEWLINE][BOUNDARY][NEWLINE]user: Can it happen that I am informed that I no longer qualify for federal student aid?[NEWLINE]agent: You can access the information about regaining your eligibility on the relevant section of the website[NEWLINE][BOUNDARY][NEWLINE]user: Are there any pointers that you can give me to staying eligible for federal student aid?[NEWLINE]agent: We have a section on the website entitled "Learn How to Stay Eligible", which will give you all the relevant information[NEWLINE][BOUNDARY][NEWLINE]user: Who is eligible to qualify for federal student aid?[NEWLINE]agent: Most US citizens or eligible noncitizens are eligible for financial aid. All applicant should keep up to date with the criteria involved, understand the different programs that are available, learn how to stay eligible for financial aid and also how to get eligibility back if it is lost[NEWLINE][BOUNDARY][NEWLINE]user: What are the criteria involved in non-US citizens becoming eligible for federal student aid?


user: I cannot provide parent info due to a special circumstance, what can I do?[NEWLINE]agent: Did you submit your FAFSA form without parent info?.[NEWLINE]user: Yes, that is what I had to do.[NEWLINE]agent: Are your parents in jail?[NEWLINE]user: yes, my parents are in jail.[NEWLINE]agent: Then you would be able to submit your FAFSA form without your parent info on it.[NEWLINE][BOUNDARY][NEWLINE]user: What if I live somewhere besides with my parents?[NEWLINE]agent: It does not matter if you live with your parents; you would still have to report info pertaining to them.[NEWLINE][BOUNDARY][NEWLINE]user: What if my parents refuse to provide info needed for the FAFSA, how do I provide the info?[NEWLINE]agent: You would have to choose the one that says I am unable to provide info about my parent.[NEWLINE][BOUNDARY][NEWLINE]user: Why would I use my stepparents info?


user: I cannot provide my parents info what can I do?[NEWLINE]agent: Did you know you could submit your FAFSA form without your parents info?[NEWLINE]user: Yes, I did know there are some situations that I could send without my parents info.[NEWLINE]agent: Are your parents incarcerated?[NEWLINE]user: No, my parents are not incarcerated.[NEWLINE]agent: Did you leave because of an abusive relationship?[NEWLINE]user: No, my parents were not abusive to me.[NEWLINE]agent: Are you not able to get in contact with your parents?[NEWLINE]user: No, I know where they live and could get in contact.[NEWLINE]agent: Are you older than 21 but not yet 24 and are homeless?[NEWLINE]user: Yes, I am homeless and not 24 yet.[NEWLINE]agent: Then you are able to send in the FAFSA form without filling in your parents info.[NEWLINE][BOUNDARY][NEWLINE]user: What should I consider if not including my parents info?


user: Hello there, hope you're doing well in these times. I was wondering what the FSAA can do for me as a student.[NEWLINE]agent: Of course. Well, Federal Student Aid Acquisitions plays an integral role supporting Federal Students Aid's needs and program objectives. Federal Student Aid Acquisitions is responsible for ensuring the efficient and economic acquisition of products and services for Federal Student Aid while reducing cost and maintaining compliance with applicable laws, regulations, and Executive Orders.[NEWLINE][BOUNDARY][NEWLINE]user: That was very informative, thank you! So what is this acquisition forecast I've read about?[NEWLINE]agent: Federal Student Aid prepares an annual forecast, with periodic updates, of expected contract opportunities in excess of the simplified acquisition threshold for each fiscal year. Information on Federal Student Aid's forecast, as well as other U.S. Department of Education acquisitions, can be found at Forecast of ED Contract Opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, makes sense. How can I contact you?[NEWLINE]agent: Do you have questions regarding Federal Student Aid's Acquisition activities?[NEWLINE]user: Yes, plenty questions.[NEWLINE]agent: In that case, please e-mail FSA Acquisitions.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I will do that. What can you tell me about acquisition notices?[NEWLINE]agent: Active acquisition synopses, contract solicitations, and other information including draft work statements, special notices, sources sought notices, etc., are available at FedBizOpps, the U.S. Government's single point-of-entry for federal business opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: Can these forecasts change?


user: Hi there. I'm looking information about forbearance.[NEWLINE]agent: Sure, you need to have present there is two kind of forbearance: general and mandatoy.[NEWLINE][BOUNDARY][NEWLINE]user: Great. But how can I apply for it?[NEWLINE]agent: Are you having financial difficulties right now?[NEWLINE]user: Not, exactly, but I think they are possible.[NEWLINE]agent: Are you having extra medical expenses?[NEWLINE]user: No, That's is not my case.[NEWLINE]agent: Did you experienced any change in employment?[NEWLINE]user: No, I'm not on that.[NEWLINE]agent: Are there any valid reason why you should be acceptable to qualify for forbearance?[NEWLINE]user: Yes, I think I have one.[NEWLINE]agent: This case you may need to know that a general forbearance is also called a discretionary forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't pay it?


user: How can I request an indulgence?[NEWLINE]agent: You must know what type of leniency you are going to apply for. You must provide your student loan servicer with documentation to demonstrate that you meet the eligibility requirements for the leniency you are requesting.[NEWLINE]user: What are the types of tolerance?[NEWLINE]agent: are two main types you must provide your student loan servicer with documentation[NEWLINE][BOUNDARY][NEWLINE]user: Can I request a general leniency if I am temporarily unable to make monthly payments on my scheduled loan?[NEWLINE]agent: Do you have financial difficulties?[NEWLINE]user: not yet[NEWLINE]agent: Do you have medical expenses?[NEWLINE]user: I have no medical expenses[NEWLINE]agent: Have you recently changed jobs?[NEWLINE]user: no[NEWLINE]agent: Do you have acceptable reasons to request a general indulgence?[NEWLINE]user: for now i don't have


user: i need help i would like to know if your school closes while you enroll or soon after you retire, you may be eligible for discharge from your federal student loan[NEWLINE]agent: in this case you need to know the eligibility requirements for discharge and how you can apply.[NEWLINE][BOUNDARY][NEWLINE]user: ok but in this case I would like to know if I am eligible since if I attended a school that closed less than three years ago[NEWLINE]agent: In addition to that point if you meet the eligibility requirements for closed school discharge, and want your loans to be canceled, please contact your loan administrator to apply for closed school discharge now instead of waiting three years to receive a closed high school automatic.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the Discharge Criteria, if I want to be eligible for a one hundred percent discharge of my Federal Program loans that I must meet?[NEWLINE]agent: Were you enrolled when your school closed?[NEWLINE]user: was not enrolled[NEWLINE]agent: and were you on an approved leave of absence when your school closed?[NEWLINE]user: neither[NEWLINE]agent: Did your school close within 120 days of retirement?[NEWLINE]user: if it closed within 120 days


user: I have some closed school loan questions[NEWLINE]agent: Do you want to know what are the benefits of receiving a closed school loan discharge?[NEWLINE]user: Yes i would like to know[NEWLINE]agent: When receiving a closed school loan discharge you have to be aware of several points[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you did not complete your study program?[NEWLINE]agent: Please note that the fact that the school has awarded you a diploma or certificate does not disqualify you for discharge.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I received loans for several different study programs at the same school, but could not complete any of the programs. Can all loans be canceled?[NEWLINE]agent: Only loans you received for a program you were unable to complete due to school closure are eligible for discharge.[NEWLINE]user: Suppose I initially enrolled in Program A, but decided not to continue with that program and transferred to Program B, what can I do?[NEWLINE]agent: only the loans you received for Program B could be repaid.[NEWLINE][BOUNDARY][NEWLINE]user: If my school closes and then I enroll in a comparable program at another school, can I receive a loan write-off that I received at the closed school?


user: Hi, I was wondering if you need to cancel textbooks and other materials if or have you received the help?[NEWLINE]agent: It is noteworthy that schools that participate in federal programs must provide all of these elements.[NEWLINE]user: What schools are in the program?[NEWLINE]agent: Of note, you may be eligible for disbursement and other benefits.[NEWLINE]user: What does that plan consist of, please?[NEWLINE]agent: That is, if you have a credit balance, it can be used for other things.[NEWLINE]user: What other charges can be implemented?[NEWLINE]agent: Schools must provide the information respectively.[NEWLINE][BOUNDARY][NEWLINE]user: Can payments be sent directly to your bank account?[NEWLINE]agent: Sure, this process usually occurs.[NEWLINE][BOUNDARY][NEWLINE]user: En que consiste el desembolsos?


user: how will you give me my financial aid?[NEWLINE]agent: That will depend on the type of aid you have accepted[NEWLINE][BOUNDARY][NEWLINE]user: how can I save money on books?[NEWLINE]agent: That depends on your school and your courses. There might be options for you to save money[NEWLINE]user: what is a credit balance?[NEWLINE]agent: That is money left over after your aid is applied to your tuition, fees, and other school charges[NEWLINE]user: any other tips on saving on books?[NEWLINE]agent: You might be able to save money if you shop around[NEWLINE][BOUNDARY][NEWLINE]user: if you are on the direct loan plus for parents will we know when money is ready to be given to us?[NEWLINE]agent: The school will notify you in writing each time they give you any part of the loan money[NEWLINE][BOUNDARY][NEWLINE]user: by when should we get our money to help pay for books?[NEWLINE]agent: Are you eligible for disbursement?[NEWLINE]user: don't think so


user: can you give me an idea of how much aid I can get[NEWLINE]agent: Would you like to estimate your federal student aid, but aren’t yet ready to apply for aid?[NEWLINE]user: no I think I am ready to apply[NEWLINE][BOUNDARY][NEWLINE]user: but how do you estimate my federal student aid?[NEWLINE]agent: You can use FAFSA4caster, it is a helpful tool for anyone who is not yet ready to submit a FAFSA form. Parents of younger students can use FAFSA4caster to receive early estimates, create scenarios based on future earnings, and then establish college funding strategies.[NEWLINE][BOUNDARY][NEWLINE]user: does it apply for aid too?[NEWLINE]agent: You need the Free Application for Federal Student Aid FAFSA form to apply for aid[NEWLINE][BOUNDARY][NEWLINE]user: can those not in high school use the forecaster?[NEWLINE]agent: Yes, adult students also can use FAFSA4caster to get an idea of how much and what types of federal aid they might receive.[NEWLINE][BOUNDARY][NEWLINE]user: what will I need to enter into the forecaster?


user: What if I can't make my monthly payment?[NEWLINE]agent: Do you have trouble making your monthly payments?[NEWLINE]user: yes[NEWLINE]agent: you can contact your loan manager immediately. Your loan manager can help you understand your options.[NEWLINE][BOUNDARY][NEWLINE]user: What are the important documents that I should have in an organized file?[NEWLINE]agent: it is important that you keep your promissory note, among others[NEWLINE][BOUNDARY][NEWLINE]user: What options do I have if I had problems with monthly payments?[NEWLINE]agent: one option is to change the due date of your payment[NEWLINE][BOUNDARY][NEWLINE]user: What is simplifying repayment with consolidation?[NEWLINE]agent: You may want to combine your multiple federal student loans into a single direct consolidation loan to simplify repayment. There may be trade-offs, so understand the advantages and potential disadvantages of consolidation before submitting the application.[NEWLINE][BOUNDARY][NEWLINE]user: En relación con los contratos de préstamo, ¿cuál es su pagaré?


user: I need help since my TPD registration request is denied[NEWLINE]agent: Did you determine that you do not qualify for a TPD download?[NEWLINE]user: I haven't determined that yet.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information about it?[NEWLINE]agent: You can find all the necessary information by visiting the site irs.gov[NEWLINE][BOUNDARY][NEWLINE]user: If you were discharged from a TPD based on a doctor's certification and my three-year post-discharge period has not ended, what should I do?[NEWLINE]agent: That happens you must either resume repayment of your previously discharged loans or acknowledge that you are once again responsible for meeting the terms and conditions of your TEACH Grant service obligation.[NEWLINE]user: ok thanks and if I received a TPD download based on VA documentation, what should I do?[NEWLINE]agent: one of the things you should do is sign a statement acknowledging that you cannot get a TPD download of the new loan[NEWLINE][BOUNDARY][NEWLINE]user: ok I understand and if I need more detailed information about the TPD download


user: If I am totally and permanently disabled, can I qualify for a discharge of my federal student loans?[NEWLINE]agent: Please note that a TPD discharge for total and permanent disability frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Family Education Loan Program and / or a Federal Perkins Loan or Complete a TEACHING Grant Service Obligation[NEWLINE]agent: want to qualify for a TPD download?[NEWLINE]user: In this case I would not like[NEWLINE][BOUNDARY][NEWLINE]user: If I am a veteran whose application for discharge to TPD is approved according to the VA documentation, what should I know?[NEWLINE]agent: in this case it is not subject to a post-discharge monitoring period[NEWLINE][BOUNDARY][NEWLINE]user: How can I demonstrate that I qualify for a TPD download?[NEWLINE]agent: Do you have documentation from the United States Department of Veterans Affairs VA?[NEWLINE]user: if I have[NEWLINE]agent: you must also provide two other sources[NEWLINE][BOUNDARY][NEWLINE]user: Should you determine if the amount of a loan written off due to TPD can be treated as taxable income for federal tax purposes?


user: I need help with planning my Social Security survivor benefits.[NEWLINE]agent: Do you need information about planning for your future Social Security survivor benefits?[NEWLINE]user: Yes.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What would my widower receive in benefits?[NEWLINE]agent: In the event of your passing, your widower would start receiving reduced benefits at age 60 or full benefits if they are at retirement age or older.[NEWLINE][BOUNDARY][NEWLINE]user: Of course, and regarding doing other types of work, to obtain the status of disabled I should not be able to do any type of work?[NEWLINE]agent: Yes, if you are unable to do any other type of work then you will be able to get disability.[NEWLINE][BOUNDARY][NEWLINE]user: I want to make sure that my family is taken care of financially after I pass away. What is the procedure for receiving Social Security survivor benefits?[NEWLINE]agent: Your Social Security can help ensure that your family is taken care of if you have earned enough credits through working.[NEWLINE]user: Thank you. I'd also like to know if the increase retroactive to January of the year you received money. What method is used to measure it?[NEWLINE]agent:  we will recalculate your benefit amount[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about Benefits Planner as well. What kind of care will my children get?[NEWLINE]agent: Your children who are under 18 or age 19 if still attending school full time can receive Social Security benefits if they are unmarried.[NEWLINE]agent: Do you need more information about this?


user: How do I apply for disability benefits?[NEWLINE]agent: I can help you with that. First off, you should apply for benefits as soon as you become disabled.[NEWLINE]agent: Are you interested in applying now?[NEWLINE]user: No, I don't think I am ready.[NEWLINE]agent: Ok, no problem. Are you deaf or hard of hearing?[NEWLINE]user: Oh, no. I am not.[NEWLINE]agent: Do you have access to a telephone?[NEWLINE]user: I do.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any documents or publications that I can read?[NEWLINE]agent: We do, what are you interested in? Applying online for disability benefits? We also have documents on disability benefits and a starter kit.[NEWLINE][BOUNDARY][NEWLINE]user: I am wondering about if I don't have enough work credits to be eligible for disability. What should I do?


user: What documents do I need to get a corrected Social Security Card?[NEWLINE]agent: Citizenship is one option.[NEWLINE]agent: Have you established yourself as American citizen with us?[NEWLINE]user: No, I don't think that I have.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use my US passport as proof of both being a citizen and my identity?[NEWLINE]agent: Yes you can.[NEWLINE][BOUNDARY][NEWLINE]user: There's something more about increased benefits eligibility. I also have a question for you. Is it possible for me to receive compensation because of my ex-wife?[NEWLINE]agent: You may may be eligible for a benefit based on a former spouse's work if that marriage lasted 10 years or more.[NEWLINE][BOUNDARY][NEWLINE]user: good to know, and do you guys have a number I could call if I can't get online?[NEWLINE]agent: Yes, you can call us toll - free at 1 - 800 - 772 - 1213.[NEWLINE][BOUNDARY][NEWLINE]user: and I want to find out more about being eligible for benefits because of someone else's contributions, so is there something I can look at for that?[NEWLINE]agent: To find out if you might be eligible for a benefit based on another person's work you can view the information about benefits on the Social Security website.You can also use the Benefit Eligibility Screening Tool BEST to find out if you could get benefits that Social Security administers. BEST will take your answers and inform you of what benefits you may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: and which is more private if I want to do it that way, like if I call will it be private?


user: I need a corrected ss card for an adult[NEWLINE]agent: Do you need to egally change your name because of marriage, divorce, court order or any other reason[NEWLINE]user: no[NEWLINE]agent: are you working?[NEWLINE]user: N/A[NEWLINE]agent: Has your name changed?[NEWLINE]user: yes[NEWLINE]agent: If you do not tell us when your name changes it could  Prevent your wages from being posted correctly to your Social Security record[NEWLINE][BOUNDARY][NEWLINE]user: I've got another question for you about Work Eligibility. If my child is a J-1 or J-2 exchange visitor, what should I do?[NEWLINE]agent: This you can see on your child's DS-2019 Certificate of Eligibility for Exchange Visitor Status.[NEWLINE]user: What other document can be submitted to obtain a replacement card?


user: I need help with the retirement benefits planner[NEWLINE]agent: Do you need help with the online calculator WEP version?[NEWLINE]user: yes I do[NEWLINE]agent: The calculator allows you to estimate your Social Security benefit[NEWLINE]agent: Will you be working on something that needs more accurate estimates?[NEWLINE]user: no, just something to get an idea of what to expect[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: whats with the retirement age being different?[NEWLINE]agent: If you qualify for benefits as a Survivor your full retirement age for survivors benefits may be different.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I'd like to know if at the age of 62 is the best time to start my retirement plan?[NEWLINE]agent: We 're not recommending that you start at age 62, your full retirement age, age 70, or any age in between[NEWLINE][BOUNDARY][NEWLINE]user: what age does the benefit increase cut off?


user: Will I need specific documents to get a card?[NEWLINE]agent: You will need proof of citizenship.[NEWLINE]agent: Do you have a U.S. passport?[NEWLINE]user: No, no passport.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Are there any other documents I can use?[NEWLINE]agent: Yes, there are several other acceptable documents.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know regarding the family benefits. Does it make a difference to get benefits if my spouse still works?[NEWLINE]agent: Is your spouse eligible for benefits on their own record?[NEWLINE]user: Yes, she is eligible on her own.[NEWLINE]agent: She will get her amount first, then if your benefit is higher, we add the difference.[NEWLINE]user: So she gets the higher amount?[NEWLINE]agent: Yes, we make sure she will receive her maximum possible benefit.[NEWLINE][BOUNDARY][NEWLINE]user: So when our child turns 16, my spouse's benefits stop?[NEWLINE]agent: Yes, unless your spouse is eligible to receive retirement or widow benefits.[NEWLINE][BOUNDARY][NEWLINE]user: If my child is still in school at 18, do they still get benefits?


user: What kind of documents are required to get a card?[NEWLINE]agent: You need an original proof of citizenship.[NEWLINE]agent: If it's for a child, you need a State issued birth certificate recorded before the child was 5.[NEWLINE]user: What if her birth certificate wasn't issued when she was born?[NEWLINE]agent: Does your child have a passport?[NEWLINE]user: No, she doesn't have a passport.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I can't get a hold of the documents?[NEWLINE]agent: There are other documents we can consider, such as an employee ID card if it has your name, age, and is not expired.[NEWLINE]user: Do I also need more information about the proofs of identity requested by Social Security for my case? what are the documents?[NEWLINE]agent: Among the documents is the United States Driver's License[NEWLINE][BOUNDARY][NEWLINE]user: and do you accept a document that is about to expire?


user: I need help with replacement card for a noncitizen adult.[NEWLINE]agent: You can replace your Social Security card for free if it is lost or stolen; but you may also not need to replace your Social Security card.[NEWLINE]agent: Do you not have permission to work but need a Social Security number for other purposes?[NEWLINE]user: No I do not need the Social Security number for other purposes.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to have by Form I-20 with employment page completed and signed?[NEWLINE]agent: Yes you need to have your Form I-20 with employment page completed and signed by your designated school official.[NEWLINE]user: What if I need a number to meet my state or local requirements?[NEWLINE]agent: You will need to bring us a letter from the government agency and it must be on letterhead stationery but not on form letters or cannot be photocopied.[NEWLINE]user: What do I need to do if I am an F-1 or M-1 student?[NEWLINE]agent: You must show us your I-20 Certificate of Eligibility for Nonimmigrant Student Status.[NEWLINE]user: What happens if I am a J-1 student, student intern or international visitor?


user: I need a replacement card for a foreign born Us adult[NEWLINE]agent: You can replace your Social Security card for free if it is lost or stolen[NEWLINE]agent: Ok great! Do you have to be of a certain age to apply?[NEWLINE]user:  If you are age 18 or older with a U.S. mailing address and have amySocial Securityaccount[NEWLINE]agent:  For more information about creating my Social Security account and getting a replacement card online[NEWLINE]user: Ok awesome! thank you[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: IS there a limit of replacement cards  i can get a year?[NEWLINE]agent: You are limited to three 3 replacement cards in a year and 10 during your lifetime[NEWLINE][BOUNDARY][NEWLINE]user: I just remember asking about my Social Security account. Makes sense. What can you tell me about monthly Medicare premiums?[NEWLINE]agent: You should be aware that the standard Part B premium for 2020 is $ 144.60.[NEWLINE]agent: Are you single and filed an individual tax return, or married and filed a joint tax return?


user: Please tell me the documents needed to get a Social Security card for a foreign-born adopted child.[NEWLINE]agent: You need to prove your child's citizenship.[NEWLINE]agent: Do you have your child's birth certificate?[NEWLINE]user: I have it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what documents can I use as proof of his citizenship?[NEWLINE]agent: You could use documents like his U.S. passport, Certificate of Naturalization (N-550/N-570) or Certificate of Citizenship (N-560/N-561).[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of having enough Social Security credits. There are also various services available, right?[NEWLINE]agent: It's quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Social Security can help you sign up.[NEWLINE]user: I see. And what exactly can this card do for me?[NEWLINE]agent: The Direct Express card is a debit card you can use to access your benefits. And you don't need a bank account, we deposit your federal benefit payment directly into your card account.[NEWLINE]user: Sounds great. So do I need to contact my bank for direct deposit or is there another viable option?


user: hello, hope you are well. How do I get an original card for a foreign Born Us citizen?[NEWLINE]agent: Hello! I hope you are well too. I will be glad to help you with that. one moment please while I check...You must present original documents or copies certified by the agency that issued them.[NEWLINE]agent: DOes this apply to you or a member of you r family?[NEWLINE]user: yes it does.[NEWLINE]agent:  If you want to claim your child for tax purposes while the adoption is still pending  contact the Internal Revenue Service for Form W-7A, Application for Taxpayer Identification Number for Pending[NEWLINE]user: Where can I get more information?[NEWLINE]agent: For more information, see Social Security Numbers For Children (Publication No.   [16] 05-10023)[NEWLINE][BOUNDARY][NEWLINE]user: Will a us passport work?[NEWLINE]agent: We may accept the following as evidence of U.S. citizenship :    Certificate of Citizenship N-560/N-561 ;    Certificate of Naturalization N-550/N-570 ;      Machine Readable Immigrant Visa MRIV showing a category code of IR3 or IH3 ; [26] or   U.S. passport.[NEWLINE]agent: you must get present the birthcertificate within 10 days or get one[NEWLINE]user: if not then what?


user: Hello. I understand I need original documents, but which ones?[NEWLINE]agent: Hello. Thank you for asking. I will be glad to assist you with that We can accept only certain documents as proof of U.S. citizenship.   These include a U.S. birth certificate or a U.S. passport.] AgeYou must present your birth certificate[NEWLINE]agent: Does a birth certificate exist?[NEWLINE]user: yes[NEWLINE]agent: Great! Then we ca accept that[NEWLINE]user: What if a social security family was never assigned?[NEWLINE]agent: Sure! I will be glad to assist you. Here are examples of documents you can use to prove a Social Security number was never assigned  Sure! I will be glad to assist you.  If you lived outside the United States for an extended period,  a current or previous passport,s school and/or employment records[NEWLINE]user: What will you use these documents for?[NEWLINE]agent: We may use one document for two purposes  For example, we may use your U.S. passport as proof of both citizenship and identity[NEWLINE]user: What if a birth certificate does not exist?[NEWLINE]agent: If a birth certificate does not exist  we may be able to accept your :s  Religious record made before the age of 5 showing your date of birth ;s   U.S. hospital record of your birth[NEWLINE]user: Do you need any other information?[NEWLINE]agent:  we may ask you for information about the schools you attended or we may ask you to provide copies of tax records that would show you were never assigned a Social Security number[NEWLINE]user: What if the person is 12 years old?


user: It's my first time trying to get a social security card. I'm a noncitizen adult.[NEWLINE]agent: You need to prove your immigration status.[NEWLINE]agent: Do you want to know how to do it?[NEWLINE]user: Yes please, tell me.[NEWLINE]agent: You have to provide us with your current U.S. immigration document. The forms I-551 Lawful Permanent Resident Card, Machine Readable Immigrant Visa with your unexpired foreign passport and  I-766 Employment Authorization Document, EAD, work permit are good to show.[NEWLINE]user: And to prove my age if I can't find my birth certificate?[NEWLINE]agent: We could ask you for another suitable document, like your passport or a document issued by DHS as evidence of your age.[NEWLINE]user: And how can I prove that I lived outside the US?[NEWLINE]agent: You can use your current or previous passport or show us your school records or work records from the country you used to live.[NEWLINE]user: what if I don't have permission to work but need the social security number to apply for government benefits?[NEWLINE]agent: You can actually apply for a social security number if you are required to provide your social security number by a state or local law to get general assistance benefits.[NEWLINE]user: What would happen if I use a non-work social security number for work?[NEWLINE]agent: You shouldn't do it but if you do it we would inform the DHS.[NEWLINE]user: Is there another document that I can use to prove my immigration status?


user: Good morning. I'm parent of a foreign born U.S citizen child and need to get her a SSN card, could you tell me about it?[NEWLINE]agent: No problem. To do that, you'll need to prove first the child's citizenship, so you'll have to present some documents, such as certification of report of birth, consular report of birth abroad or U.S passport.[NEWLINE]agent: I assume you don't have any of these documents?[NEWLINE]user: No, i don't, no.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Oh, hey, i was wondering if it is possible to present other documents as proof?[NEWLINE]agent: Sure. In that case, just certain documents are accepted, and these should have child's name, date of birth or age, and a recent photograph, to be acceptable.[NEWLINE][BOUNDARY][NEWLINE]user: OK fine. Now, regarding what are the certain documents that they accept. If I do not agree with our decision, I would like to appeal against it[NEWLINE]agent: you disagree with the decision we made about your income - related monthly adjustment amounts[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I amended your tax return[NEWLINE]agent: we counts and it changes the income to determine the income - related monthly adjustment amounts your MAGI, let us know.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: For more information about the income - related monthly adjustment amounts or to apply for Medicare Part A or B[NEWLINE]user: how I requested?


user: tell me more about my Social Security benefits[NEWLINE]agent: Are you retired?[NEWLINE]user: yes[NEWLINE]agent: Are you disabled?[NEWLINE]user: yes I am[NEWLINE]agent: Did you want to know how Social Security can provide your family with benefits when you die?[NEWLINE]user: that could help[NEWLINE]agent: Social Security can provide your spouse and other eligible members of your family with benefits when you die.[NEWLINE][BOUNDARY][NEWLINE]user: Also, do I need to find out how to plan my retirement benefits? are there web pages that can help me?[NEWLINE]agent: Benefit Eligibility Screening Tool BEST to help identify other Social Security programs for which you may be eligible[NEWLINE]agent: was your pension plan terminated?[NEWLINE]user: no.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What doi need when applying?


user: Could you please give me some information about survivors' benefits?[NEWLINE]agent: We do have a survivors planner that you can use to see what best suits your particular situation.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I do not have enough Social Security credits to qualify for benefits?[NEWLINE]agent: You can use one of our benefit calculators to estimate your future retirement, disability, and survivors benefits if you want an estimate.[NEWLINE][BOUNDARY][NEWLINE]user: If I have never worked, can I still qualify for spousal benefits?[NEWLINE]agent: You may still qualify for benefits if you are the spouse or divorced spouse of a retired worker even if you have never worked.[NEWLINE]user: Am I eligible for benefits based on my ex-spouse?[NEWLINE]agent: Even if you never worked under Social Security, you may still qualify for benefits if you are the spouse or divorced spouse of a retired worker.[NEWLINE][BOUNDARY][NEWLINE]user: I would like you to tell me the difference between the veterans program and. When can a widow get her own benefits that she earned through work?[NEWLINE]agent: They can switch to their own retirement benefit as early as age 62. This assumes you are eligible for retirement benefits and your retirement rate is higher than your rate as a widow[NEWLINE][BOUNDARY][NEWLINE]user: can the widow get monthly benefits if she is caring for the dead guy's daughter?


user: Can you help me out with the benefits planner for retirement?[NEWLINE]agent: Do you need to learn about the government pension offset or GPO?[NEWLINE]user: No, that is not what I need to know.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need info to calculate your benefits if they are affected by the GPO?[NEWLINE]user: No, I do not need info to calculate benefits affected by GPO.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you need to know if you will be eligible for spouses benefits and have access to your spouse's estimate?[NEWLINE]user: Yes, I need to know if I would be eligible for spouses benefits and have access to estimate.[NEWLINE]agent: Do you know how to find the estimate amount of the retirement benefit your spouse would be eligible to receive at full retirement age?[NEWLINE]user: No, I do not know how to find the estimated amount.[NEWLINE]agent: Do you know you would have to divide the amount in half and round down to the nearest dollar?[NEWLINE]user: Yes, I know what I need to do math wise.[NEWLINE][BOUNDARY][NEWLINE]agent: Then your estimated monthly amount of your Social Security benefit as a spouse, widow, or widower before the effect of GPO would be what you need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Is there something I could read about requirements for an exemption?


user: Could you help me with the Retirement Benefits Planner?[NEWLINE]agent: Would you like to know about Government Pension Offset pertaining to retirement?[NEWLINE]user: Yes, I would like to learn about GPO.[NEWLINE]agent: Will you receive a pension for work not covered by Social Security such as government employment?[NEWLINE]user: Yes, I will receive a pension for work not covered by Social Security.[NEWLINE]agent: Then any Social Security you would receive on your spouse's record may be reduced.[NEWLINE]user: One more thing in terms of earnings. How much will I make while still receiving benefits?[NEWLINE]agent: Are you younger than full retirement age and make more than the yearly benefit?[NEWLINE]user: No I am not younger than the full retirement age.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my earnings for the prior year are higher than one of the years you used to compute my retirement benefits?[NEWLINE]agent: We will recalculate your benefit amount and pay the increase retroactive to January the year after you earned it.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am under full retirement age for the entire year?


user: What age should I start my benefits?[NEWLINE]agent: Sure I can help you with that information[NEWLINE]user: The answer is that there is no one " best age " for everyone and, ultimately, it is your choice[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: DoI need to sign up for medicare?[NEWLINE]agent: Please read the general and special enrollment period information on page 12 of our Medicare booklet to find out what may happen if you delay[NEWLINE][BOUNDARY][NEWLINE]user: If you mention continuing to receive benefits after death. For example, if the person died in July, when should the benefits be returned? the most reasonable thing is that it be in August for a matter of time[NEWLINE]agent: must return benefits paid in August[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I want to inquire about retirement benefits. Should I still apply if my parents did not grow up in the 1980s?[NEWLINE]agent:  you may choose to start receiving retirement benefits earlie[NEWLINE][BOUNDARY][NEWLINE]user: What is the full retirement age?[NEWLINE]agent: Full retirement age is 66 years old for people born between 1943 and 1954.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a specific age when you can start receiving benefits?[NEWLINE]agent: The answer is that there is no one " best age " for everyone and, ultimately, it is your choice[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to apply for medicare? If so why?


user: Could you please help me? I need to find out how to get an replacement card for a non citizen child that I have in my care.[NEWLINE]agent: You can replace your child's Social Security card free if it is lost or stolen. You are limited to three replacement cards in a year and 10 in a lifetime. Legal name changes and other exception do not count toward these limits.[NEWLINE]agent: For what purpose does your child need a Social Security number, is he/she permitted to work?[NEWLINE]user: My child does not have permission to work.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What other exceptions don't count towards the limit to the number of replacement cards that can be issued?[NEWLINE]agent: Changes such as immigration status that require card updates may not count toward the limit.[NEWLINE][BOUNDARY][NEWLINE]user: When I apply for the replacement card what documents do I need and do they have to be original documents?[NEWLINE]agent: You will have to provide us your Form I-20 with the employment page completed and signed by your designated school official.[NEWLINE]user: You've got it. Another valid id question, What documentation do I need to prove my identity?[NEWLINE]agent: U.S. driver 's license or State - issued non - driver identification card[NEWLINE][BOUNDARY][NEWLINE]user: will this cuase a delay when I file taxes?[NEWLINE]agent: it may which may lower the amount of your future Social Security benefits  and Cause delays when you file your taxes[NEWLINE][BOUNDARY][NEWLINE]user: will my new card have the same number as my old card?[NEWLINE]agent: Your new card will have the same number as your previous card  and will show your new name[NEWLINE]user: what documents do I need?


user: Hello I need information about What happens after I apply for retirement benefits?[NEWLINE]agent: Once we receive your request, we will review it. After the review, we will contact you if we need more information or if we need to see your documents.[NEWLINE]user: and after the review?[NEWLINE]agent: We will contact you if we need more information or if we need to see your documents.[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question I have is For Retirement Benefits. What is the number of credits required for retirement benefits?[NEWLINE]agent: were you born after 1928?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to be eligible for disability benefits?[NEWLINE]agent: You must complete a recent work test and a duration work test.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have enough credit?


user: For what reasons does Social Security provide people with benefits?[NEWLINE]agent: Do you have a wife and children?[NEWLINE]user: I do.[NEWLINE]agent: Social Security can provide you, your spouse, and other eligible members of your family with benefits when you retire and on other occasions.[NEWLINE]user: I am preparing for retirement.  Can you tell me what I would need to know beforehand?[NEWLINE]agent: I can, but are you in any way disabled?[NEWLINE]user: I am not.  I am simply preparing to retire from the workforce.[NEWLINE]agent: Ok, if you are not disabled and are not retiring right now, we do not need to do any processing at this moment.[NEWLINE]user: Are there any tools that I could use to prepare for coming out of the workforce?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know more about Social Security family benefits, is there a maximum sum that a family will receive?


user: What will the benefits planner used for?[NEWLINE]agent: Do you want to get Social Security benefits for you, your spouse, or your family.[NEWLINE]user: Yes, I would like to apply.[NEWLINE]agent: Do you know you can get Social Security benefits when you retire?[NEWLINE]user: Yes, I know this.[NEWLINE]agent: Are you disabled?[NEWLINE]user: No, I am not.[NEWLINE]agent: Then you wouldn't be able to get Social Security disability for you, your spouse, or eligible family.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else you can tell me about other benefits and how they could affect my disability approval?[NEWLINE]agent: Yes, you can look at some publications. Such as, How Workers ' Compensation And Other Disability Payments May Affect Your Benefit or Windfall Elimination Provision[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how much I will be getting per month?[NEWLINE]agent: The amount of your monthly disability benefit is based on your lifetime average earnings covered by Social Security. You can get an idea by logging into your personal my Social Security account or use our Benefit Calculators to find out how much you would be receiving.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me a little about the Medicare part D for prescriptions?


user: What kind of retirement benefits do I need?[NEWLINE]agent: Are you retired?[NEWLINE]user: No I am not yet retired.[NEWLINE][BOUNDARY][NEWLINE]agent: Can you apply online?[NEWLINE]user: Yes I can[NEWLINE][BOUNDARY][NEWLINE]user: Who can apply for benefits?[NEWLINE]agent: You can apply online for retirement benefits or benefits as a spouse if you are at least 61 years and 8 months old[NEWLINE][BOUNDARY][NEWLINE]user: What if I am having an issue with it[NEWLINE]agent:  you can find additional information in our [ More Info ] links[NEWLINE][BOUNDARY][NEWLINE]user: I have not applied for retiremtn can I still apply?[NEWLINE][BOUNDARY][NEWLINE]user: May I ask another benefit-related question? Is it possible for me to receive benefits as a spouse?[NEWLINE]agent: Yes, if you have never worked under Social Security, you could get spouse's retirement benefits as long as you are 62 years of age or older and your spouse is all ready receiving retirement or disability benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: You can apply online for retirement benefits or benefits as a spouse if you[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about retirement online as well. Can you please send me a receipt for your online application?


user: Will my children get benefits as well?[NEWLINE]agent: Are you or a spouse on disability?[NEWLINE]user: yes we both are.[NEWLINE]agent: ok no problem. Thanks for the response your children may also qualify to receive benefits on your record[NEWLINE][BOUNDARY][NEWLINE]user: How old do they need to be? My spouse that is[NEWLINE]agent: your ex - spouse must be at least 62 years old[NEWLINE][BOUNDARY][NEWLINE]user: Are there any books or pages i can read about this?[NEWLINE]agent: please refer to  Disability Benefits article[NEWLINE][BOUNDARY][NEWLINE]user: Another question about Benefits Planner. Is there anything I can do to prepare for leaving the workforce?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to those who survive me if I am dependent on Social Security as my income?


user: Will I be eligible for spouse's benefits and have access to my spouse's benefits?[NEWLINE]agent: Do you want to find the estimated amount of the retirement benefit you spouse would get at full retirement?[NEWLINE]user: Yes, that is what I would like to know.[NEWLINE][BOUNDARY][NEWLINE]agent: Then the  estimated monthly amount of you Social Security amount as a spouse, widow, or widower before the effect of GPO is what you need to look at.[NEWLINE][BOUNDARY][NEWLINE]user: A long time ago in a move I lost it like this. What if I don't have a birth certificate?[NEWLINE]agent: You need to request your birth certificate from the state you were born.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply for Retirement Benefits or Medicare?


user: I'm applying for retirement benefits and want to know how much my wife would get.[NEWLINE]agent: I can help you figure this out. Are you looking for the estimated amount that she would receive at full retirement age?[NEWLINE]user: No, she already receives her own benefits.[NEWLINE]agent: Okay. Would you like me to help you calculate her benefit?[NEWLINE]user: No, I just found out how to do it online. Just divide the amount and round down to the nearest dollar.[NEWLINE][BOUNDARY][NEWLINE]agent: Be advised that this amount would be different if you are affected by the GPO.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. How can I find more information about my benefit amount if I choose to retire before full retirement age?[NEWLINE]agent: You can always call our toll free number at 1-800-772-1213 or contact your local Social Security office for more information.[NEWLINE]user: I'd also want to know relating my Social Security eligibility for benefits, what if my spouse is already earning benefits, when I submit?[NEWLINE]agent: We would also check your spouses eligibility for benefits as a spouse and if qualify the application would automatically be a request for spousal benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What limits would be put on the amount family members would get?


user: Hi, how you doing. Look, i'm looking for information about what original documents do i need related to replacing a SSN card for a child, please?[NEWLINE]agent: Yes, no problem. The documents you need will serve to prove child's U.S citizenship. There is only certain documents that we can accept in that regard.[NEWLINE]agent: Have you already established the child's U.S citizenship with us?[NEWLINE]user: No, i hadn't do that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: That got me thinking. Please, that card can be replaced, isn't?[NEWLINE]agent: Sure, sure. The child's SSN card can be replaced free of charge in case is lost or stolen. you should know that you have a limit for that operation, up to 3 times in a year and up to 10 times during your lifetime.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you a question about Disability Home. That's fantastic, I'll read it later. When do I file for disability insurance, and how soon should I do so?[NEWLINE]agent: You should apply as soon as you become disabled.[NEWLINE]agent: Did you apply for Social Security?[NEWLINE]user: Yes, I did.[NEWLINE]agent: In that case disability benefits will not begin until the sixth full month of disability. The Social Security disability waiting period begins with the first full month after the date we decide your disability began.[NEWLINE][BOUNDARY][NEWLINE]user: Hm, that's interesting. Thank you for letting me know that there is a delay. Do you offer any other publications about disability benefits?[NEWLINE]agent: Yes, the Disability Starter Kit will help you get ready for your disability interview or online application. Kits are available for adults and for children under age 18.[NEWLINE][BOUNDARY][NEWLINE]user: When can I expect supplemental security income to be paid?[NEWLINE]agent: We pay SSI disability benefits for the first full month after the date you filed your claim, or, if later, the date you become eligible for SSI.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any ways to apply for disability benefits other than by mail?


user: Hello, I wwas wondering where I begin?[NEWLINE]agent: Hope all is well. Are you at retirement age?[NEWLINE]user: Yes I am[NEWLINE]agent: Are you retired?[NEWLINE]user: no i am not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a best age to start?[NEWLINE]agent: The answer is that there is no one " best age " for everyone and, ultimately, it is your choice[NEWLINE]user: What is the maximum amount I can earn?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE]user: Can I get more benefits if I want to delay my retirement?[NEWLINE]agent:  you may want to delay starting your benefits until full retirement age or later[NEWLINE][BOUNDARY][NEWLINE]user: a question, for example if a person who receives benefits died in July and the benefits were still received the following month, should I return the benefits for that month and the months that continue to be received?


user: Hey there. Please, i,ve been searching info about retirement and want to know about estimates.[NEWLINE]agent: No problem. Would you like to know about the retirement estimator?[NEWLINE]user: No, i already heard how that works.[NEWLINE][BOUNDARY][NEWLINE]agent: All right. Would you like to know If you can use the retirement estimator, then?[NEWLINE]user: No, neither that, i saw a video the other day about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Understood. Well, Do you need assistance with something on the online application?[NEWLINE]user: Yes, that's it. I'm having certain doubts there.[NEWLINE]agent: Perfect. Are you having security issues?[NEWLINE]user: Yeah, i having some problems with that. You'll see, after some time in a page, a pop up appears asking me if i want to extend my time there, what could be that?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: You know what?. I think i could use that information about the use of the estimator. Could you talk to me about that?[NEWLINE]agent: Sure. If you have enough social security credits at the moment to qualify for benefits and besides, currently you're not receiving any benefits or waiting for a decision about it, plus having 62 or older, then you can use the estimator.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an ideal age to begin to get benefits?


user: Hi there. I would like to get some information related on disability benefits.[NEWLINE]agent: Sure, no problem, we are here to help you to learn about your benefits, and any other doubt you may have.[NEWLINE]agent: have you already received any social security benefit before?[NEWLINE]user: Yes, I have already receive some of this benefits.[NEWLINE]agent: Great. So we can just give you information as well as help you to manage your benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: Yes, of course. Now I have a question about requesting an Appeals Council investigation of an administrative law judge's decision or dismissal. What resources can I use to learn more about this procedure?[NEWLINE]agent: Please read  visit Federal Court Review Process[NEWLINE][BOUNDARY][NEWLINE]user: Is there a place where I can read and review this information from home?[NEWLINE]agent: Yes, you can. Through the online process from any computer.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you happen to be familiar with disability benefits? Is it necessary for me to fulfill a disability?[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: One more thing I want to know about the documents do I need to provide. Do I need to include some additional documentation to accomplish this?[NEWLINE]agent: Yes, we can ask you for some few documents, such as your birth certificate. Do you have one with you?[NEWLINE]user: Not right now. I'll have to ask for one.[NEWLINE]agent: You will need it for sure, if you don't have it, then we can proceed.[NEWLINE][BOUNDARY][NEWLINE]user: This service is only offered in english?


user: I would like to have information on social disability benefits management[NEWLINE]agent: must know disability benefits[NEWLINE]user: ok but how do I manage them if I already receive Social Security disability benefits?[NEWLINE]agent: You can get information and services to manage your benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: This serves as a reminder of this knowledge so that we can make an informed decision on the child's allegation. What are the steps for applying for Disability Benefits for a child (under the age of 18)?[NEWLINE]agent: FILL OUT the online Child Disability Report. At the end of the report,s [15] we will ask you to sign a form that gives the child 's doctor permission to give us information about his / her disability.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: Please contact us by phone or in person to schedule an appointment to complete the SSI application[NEWLINE]user: To apply for a child[NEWLINE]agent: The report collects information about the child 's disabling condition and how it affects his / her ability to function[NEWLINE][BOUNDARY][NEWLINE]user: If i do not want to do this report online or i need help


user: Can you help me with the family benefits planner?[NEWLINE]agent: Do you receive disability benefits?[NEWLINE]user: Yes, I receive disability benefits.[NEWLINE]agent: Certain family members may qualify for benefits on your record such as your spouse.[NEWLINE][BOUNDARY][NEWLINE]user: How long does my ex-spouse have to married to me to receive benefits under my record?[NEWLINE]agent: Your ex-spouse will receive benefits if you were married at least 10 years and has to be 62 years old.[NEWLINE][BOUNDARY][NEWLINE]user: Who directly receives family benefits from my record?[NEWLINE]agent: Certain family members like your spouse will receive benefits from your record.[NEWLINE]user: Is it okay if I ask another question? In relation to the Benefits Planner? Is there anything I can do to brace myself for leaving the workforce?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to those who survive me if I am dependent on Social Security as my income?


user: I need help with the benefits planner for family.[NEWLINE]agent: Did you start receiving benefits?[NEWLINE]user: No I have not received benefits.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do my children receive benefits?[NEWLINE]agent: The child must be unmarried.[NEWLINE]user: what children are eligible on my record to receive benefits?[NEWLINE]agent: Your eligible children can be biological, stepchild, or adopted, and possibly grandchild.[NEWLINE][BOUNDARY][NEWLINE]user: What family members can qualify for benefits under my record?[NEWLINE]agent: Certain members like your spouse may be eligible under your record to receive benefits.[NEWLINE]user: What happens if my spouse is applying for benefits?


user: You can help me with my family benefits and who can get some benefits[NEWLINE]agent: Do you want to know which members of your family may qualify for benefits on your record when you start receiving disability benefits?[NEWLINE]user: yeah, like wife and kids[NEWLINE]agent: Some members of your family may qualify for benefits on your record.Benefits may be paid to your spouse and others[NEWLINE][BOUNDARY][NEWLINE]user: But what about my kids or stepkids?[NEWLINE]agent: They might also qualify to receive benefits on your record.Your eligible child can be your biological child, adopted child, or stepchild.  Even a A dependent grandchild may qualify.[NEWLINE][BOUNDARY][NEWLINE]user: Can my ex I left in a divorce qualify on my record?[NEWLINE]agent: Ex - spouses may qualify for benefits on your record, even if you have remarried.[NEWLINE][BOUNDARY][NEWLINE]user: I have another concern about Benefits Planner. Is there anything I can do to brace myself for leaving the workforce?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to those who survive me if I am dependent on Social Security as my income?


user: Can my family receive my benefits as well?[NEWLINE]agent: Yes, your family can receive benefits when start receiving your own benefits. Are you receiving yours yet?[NEWLINE]user: Yes, I am currently receiving disability benefits.[NEWLINE]agent: Then certain members of your family, such as spouses, may qualify for benefits on your record.[NEWLINE]user: very well, I have a question about my disability that I have. Are there any tools I can use to prepare to leave the workforce?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to those who survive me if I am dependent on Social Security as my income?


user: Oh, hi. Please, i'm looking for some info about family benefits. could you help me out?[NEWLINE]agent: Are you currently receiving any disability benefits?[NEWLINE]user: Yeah, i started to receive it recently.[NEWLINE]agent: Well, in that case, i can tell you that some members of your family may also qualify to get benefits on your record.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds good. Say, do you know how much could be the total amount perceived?[NEWLINE]agent: That depend on the factor of how many family members get qualified on your record, aside from the amount of your benefit. For that reason, final amount can vary, but mostly it reaches between 150 to 180 percent of your disability benefit.[NEWLINE]user: Oh, that sounds great, really sweet. do you know an estimate of how much each family member could receive?[NEWLINE]agent: In that regard, each member can get, if qualify, up to 50 percent of your disability benefit. Of course, in this cases as in many others, there is a limit which we cannot cross and so your family receive certain up to certain amount.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding Benefits Planner is there any resources available to help me prepare for my retirement?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to those who survive me if I am dependent on Social Security as my income?


user: I have questions about family benefits.[NEWLINE]agent: Are you receiving benefits?[NEWLINE]user: Yes, I have disability benefits.[NEWLINE]agent: Then certain members of your family may also qualify for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: How long will my child get benefits?[NEWLINE]agent: Until they graduate high school or 2 months after they turn 19, whichever comes first.[NEWLINE]user: Does it have to be my biological child?[NEWLINE]agent: Your child can be biological, adopted, or stepchild.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any tools that I could use to prepare for coming out of the workforce?[NEWLINE]agent: You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to those who survive me if I am dependent on Social Security as my income?


user: Can you help me with family benefits?[NEWLINE]agent: Have you started getting disability benefits?[NEWLINE]user: Yes, I just did.[NEWLINE]agent: Certain family members can qualify for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: How long does my spouse get benefits?[NEWLINE]agent: Your spouse gets benefits until the child turns 16, then the child's continue but your spouse;s stop.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you about the original documents. Is it possible to prove my citizenship with a Certificate of Naturalization?[NEWLINE]agent: Yes, that is one of the accepted documents.[NEWLINE]agent: Do you have a Certificate of Naturalization or Citizenship?[NEWLINE]user: We lived outside the U.S., what do I need to prove my child's citizenship?[NEWLINE]agent: You can use a passport or school records.[NEWLINE]user: Can I use my child's school records to prove my citizenship?


user: I need help understanding family benefits.[NEWLINE]agent: You've already started receiving disability benefits?[NEWLINE]user: Yes, I get benefits.[NEWLINE]agent: Certain family members may qualify for benefits on your record.[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding disability benefits and qualifying, how long should my work history have to access?[NEWLINE]agent: In addition to meeting our definition of disability, you must also have worked long enough and recently under Social Security to qualify for disability.[NEWLINE]user: When I earn $5,440 how many credits does that give me?[NEWLINE]agent: When you earn $5,440 you have earned your four credits for the year.[NEWLINE]user: How many work credits do I need and what does it depend on?[NEWLINE]agent: The number of work credits you need to qualify for disability benefits depends on your age when you become disabled.  Most of the time, you need 40 credits, 20 of which were earned in the last 10 years ending with the year you become disabled.[NEWLINE][BOUNDARY][NEWLINE]user: How is it determined if an adult "child" is disabled for SSDI benefits?[NEWLINE]agent: Is the child age 18 or older?[NEWLINE]user: Yes, my child is 18 years or older.