user: Good morning. Please, i want to acquire some data about the retirement planner.[NEWLINE]agent: Are you going to apply for retirement benefits or medicare?[NEWLINE]user: No, not yet. Just looking for information as reference.[NEWLINE][BOUNDARY][NEWLINE]agent: But, eventually you'll apply, don't you?[NEWLINE]user: Yeah, of course i will.[NEWLINE]agent: Great. When you do it, you must be ready to supply the information we need to approve your application for these benefits, such as Form SSA-1 Apply for Retirement Benefits or Medicare.[NEWLINE]agent: Do you have or not a birth certificate?[NEWLINE]user: Yeah, i don't have one at the moment.[NEWLINE]agent: Well, you don't have to worry, because you can request one from the state where you were born.[NEWLINE]user: That's a relief. So, to be sure, i just need Form SSA-1 to be completed when i finally apply for benefits, right?[NEWLINE]agent: That's correct. That's all you need.[NEWLINE]agent: Do you need more information, like where to write for more details, or something else?


user: Where should I begin?[NEWLINE]agent: You Can Apply online For Retirement Benefits Or Medicare[NEWLINE]user: that does not apply to me[NEWLINE][BOUNDARY][NEWLINE]agent: ok thanks for the response. Would you like to apply online?[NEWLINE]user: no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: would you like to know other websites?[NEWLINE]user: no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need when I apply?[NEWLINE]agent:  When You Apply  Please be ready to supply the information we need to approve your application for these benefits :[NEWLINE]user: what if I am divorced?


user: Can I apply for benefits on line?[NEWLINE]agent: You are asking to apply online, correct?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have medicare?[NEWLINE]user: yes[NEWLINE]agent:  Please be ready to supply the information we need to approve your application for these benefits[NEWLINE][BOUNDARY][NEWLINE]user: I also have a concern about receiving benefits while working. Will it boost my pay when I'm working?[NEWLINE]agent: Yes, it will increase your future benefits.[NEWLINE]agent: Will your earnings be higher than one of the previous years?[NEWLINE]user: Yes, they will be higher than the previous years earnings.[NEWLINE]agent: We will recalculate your benefit amount and pay the increase retroactive to January the year after you earned the money.[NEWLINE][BOUNDARY][NEWLINE]user: How much can I earn and still get benefits?[NEWLINE]agent: If you are younger than full retirement age and make more than the yearly earning limit your benefits may reduce.


user: Good day, I have questions regarding the benefits planner for my upcoming retirement.[NEWLINE]agent: Do you wish to apply for retirement benefits or Medicare then?[NEWLINE]user: Nah, just information please.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what you need for an application?[NEWLINE]user: Yeah, I would appreciate that.[NEWLINE]agent: When you need to apply for retirement benefits or Medicare, we require the form SSA-1 from you.[NEWLINE]agent: Do you NOT have a birth certificate available?[NEWLINE]user: Yeah. See, that's the thing. My parents used to keep my birth certificate, but their home got flooded and a lot of the papers lost. I don't have a birth certificate to show.[NEWLINE]agent: In that case you may request one from the state where you were born.[NEWLINE]user: Alright, will do. If I was going to apply, which form should I use?[NEWLINE]agent: If you want to apply for retirement benefits or Medicare you need form SSA-1.[NEWLINE]agent: Do you want to know where to write to in your state to get a birth certificate?


user: I need help with Retirement benefits planner.[NEWLINE]agent: Do you want to apply for Retirement Benefits or Medicare?[NEWLINE]user: Yes, I would like to apply for Retirement Benefits and Medicare.[NEWLINE]agent: You can apply online for those benefits.[NEWLINE]agent: Are you deaf or hard of hearing?[NEWLINE]user: No I am not deaf or hard of hearing.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I apply?[NEWLINE]agent: Please be ready to supply the information we need to approve your application for these benefits such on form SSA-1[NEWLINE][BOUNDARY][NEWLINE]user: Another query about retirement benefits. When will you be able to start receiving these benefits?[NEWLINE]agent: You can start your retirement benefit at any point from age 62 up until age 70[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for medicare only?


user: Can I apply for retirement benefits or medicare?[NEWLINE]agent: you are asking if you can apply for retirement or medicare benefits correct?[NEWLINE]user: that is correct.[NEWLINE]agent: ok thank you. Apply Online[NEWLINE]user: I am hard of hearing what do I do?[NEWLINE]agent: That is not a problem you can call us at TTY 1-800-325-0778.[NEWLINE]user: I'm also interested in learning more about how much can I earn.  What if I'm under the age of complete retirement?[NEWLINE]agent:  If you are younger than full retirement age and make more than the yearly earnings limit[NEWLINE]user:  If you are younger than full retirement age and make more than the yearly earnings limit,[NEWLINE]agent: your earnings may reduce your benefit amount[NEWLINE]user: do you deduct if we are under the full retirement age?


user: what do I need to do?[NEWLINE]agent: Are you asking how to apply for medicare benefits?[NEWLINE]user: yes I am[NEWLINE]agent: Feel free to Apply Online[NEWLINE]user: I am deaf how can you help?[NEWLINE]agent: If you are deaf or hard of hearing,  you can call us at TTYs1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: May I ask also regarding benefits under GPO. Could I get a copy of my spouse's benefit estimates?[NEWLINE]agent: Did you find the amount of the retirement benefit your spouse would be eligible to receive at full retirement age?[NEWLINE]user: No, I did not find that amount yet.[NEWLINE]agent: Did you know that you need to divide the amount your spouse gets in half and round down to the nearest dollar?[NEWLINE]user: Yes, I am aware of the calculations I have to do.[NEWLINE][BOUNDARY][NEWLINE]agent: Then you should be able to find the amount of estimated monthly Social Security benefit you would receive as a spouse.[NEWLINE][BOUNDARY][NEWLINE]user: Are any individuals exempt from the offset?


user: Hey, can you tell me something about my retirement benefits planner?[NEWLINE]agent: Of course. Did you apply for retirement benefits or Medicare?[NEWLINE]user: No, I haven't applied yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know about the application process?[NEWLINE]user: No, sorry. That's not what I wanted to know.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other retirement planning websites then?[NEWLINE]user: No, I don't want to.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Let ME ask the questions, please. I think this way it's going to be easier. I recently came across the employee benefit research institute, is that a website you'd recommend?[NEWLINE]agent: Absolutely. The Employee Benefit Research Institute is an officially listed resource.[NEWLINE][BOUNDARY][NEWLINE]user: So it's reliable, I see. One more question regarding the application. Do the benefits start right when I apply or how does it work?


user: I need to plann for retirement[NEWLINE]agent: Are you applying for medicare also[NEWLINE]user: No I am not[NEWLINE][BOUNDARY][NEWLINE]agent: What is your age?[NEWLINE]user: I'm not ready to apply[NEWLINE][BOUNDARY][NEWLINE]agent: Please read  Other Retirement Planning Websites[NEWLINE]user: This is not applicable to me[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I find out more information at my local SS office?[NEWLINE]agent: Yes you can Visit your local Social Security office Please call first to make an appointment.[NEWLINE]user: Whats the easiest way to apply?


user: How canI apply for retirement?[NEWLINE]agent: You want to apply for retirement?[NEWLINE]user: correct[NEWLINE]agent: Apply Online[NEWLINE]user: As for my retirement benefits, is there a limit to what I can earn?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE]user: Are you under full retirement age?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE][BOUNDARY][NEWLINE]user: Will it ever increase?[NEWLINE]agent: Higher benefits can be important to you later in life and increase the future benefit amounts your family and your survivors could receive[NEWLINE]user: ok thanks[NEWLINE]agent: ok great[NEWLINE]user: If I work will it increase?[NEWLINE]agent: we will recalculate your benefit amount We pay the increase retroactive to January the year after you earned the money.[NEWLINE][BOUNDARY][NEWLINE]user: How Much Can I Earn And Still Get Benefits?


user: Can you tell me something about the benefit letter for social security?[NEWLINE]agent: Gladly. Do you want to get your Social Security Benefit Verification Letter online?[NEWLINE]user: No, thanks. I need to know something else.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want me to explain what a Social Security Benefit Verification Letter is?[NEWLINE]user: Well, sure. I mean, why not?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits. It also serves as proof that you have applied for benefits or that you have never received Social Security benefits or SSI.[NEWLINE][BOUNDARY][NEWLINE]user: So I can create the account no problem?[NEWLINE]agent: Yes, you can do it while the temporary lift is still active.[NEWLINE][BOUNDARY][NEWLINE]user: What would I be asked for when creating the account?[NEWLINE]agent: You'll be asked to verify your identity, this will be done by asking you some personal questions about yourself. Then you'll get asked to create your account's username and password.[NEWLINE][BOUNDARY][NEWLINE]user: Can I let other people use my account?[NEWLINE]agent: No, the account can be created and used exclusively by you.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. What else will I need to do after creating my username and password?


user: What if I still have questions about my benefit verification letter?[NEWLINE]agent: Do you still have any questions or need any help with how to request the verification online?[NEWLINE]user: Yes, i still need help with how to get the verification online.[NEWLINE]agent: All you need to do is call our toll-free number at 1-800-772-1213 or visit our office.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of having enough Social Security credits. There are also various services available, right?[NEWLINE]agent:  If you have a security freeze, fraud alert, or both on your credit report,you can still open a my Social Security account by temporarily lifting it[NEWLINE][BOUNDARY][NEWLINE]user: Will I be asked for identitiy?[NEWLINE]agent: you will be asked to Create a username and password you ll use to access your online account.[NEWLINE][BOUNDARY][NEWLINE]user: can i get more informarion on it?[NEWLINE]agent: yes read the Federal Trade Commission s Credit Freeze FAQs[NEWLINE][BOUNDARY][NEWLINE]user: what personal information will I need to provide?[NEWLINE]agent:  you ll be askedto  Verify your identity by providing personal information about yourself and answering questions thatonly you are likely to know.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do it online?


user: If I decide to keep working after retirement how much can I earn and still get retirement benefits?[NEWLINE]agent: Are you younger than full age retirement and make more than the yearly earnings limit?[NEWLINE]user: No.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: but what if I'm under full retirement age during the full year before full retirement age?[NEWLINE]agent: then you'd get deducted 1$ for every 2$ you make above the yearly limit. The yearly limit for 2019 is 17640$.[NEWLINE]user: What its the full retirement age?[NEWLINE]agent: 66 for those born between 1943 and 1954. And from 1955 onwards, two months are added for every birth year until the full retirement age reaches 67 for people born in 1960 and later.[NEWLINE][BOUNDARY][NEWLINE]user: So I can actually keep my benefits while working, even if with a deduction, right?[NEWLINE]agent: Yes, that's correct.[NEWLINE][BOUNDARY][NEWLINE]user: What's the earning yearly limit again?


user: hello I have some questions[NEWLINE]agent: Sure I will be happy to help[NEWLINE]agent: Do you work now?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How Much Can I Earn And Still Get Benefits?[NEWLINE]agent: If you are younger than full retirement age and make more than the yearly earnings limit  your earnings may reduce your benefit amount[NEWLINE]user: What if I am younger than the full retirement age?[NEWLINE]agent:  If you are younger than full retirement age and make more than the yearly earnings limit[NEWLINE]user:  If you are younger than full retirement age and make more than the yearly earnings limit,[NEWLINE]agent: your earnings may reduce your benefit amount[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything you could recommend for me to read more about Special Enrollment Periods? I'm a little more educated now, but I still need more details.


user: Can I get benefits while I am working?[NEWLINE]agent: Yes, you can work while you receive Social Security retirement benefits or survivors benefits.[NEWLINE]user: What could happen when I do work while getting benefits?[NEWLINE]agent: It could mean a higher benefit for you in the future if you work while getting benefits.[NEWLINE][BOUNDARY][NEWLINE]user: So if I apply before full retirement, I'll get less benefits, and when does full retirement begin?[NEWLINE]agent: Yes, your benefits are reduced because you are taking them earlier before full retirement age.  Full retirement age is 66 for people born between 1943 and 1954.Beginning with 1955, two months are added for every birth year until the full retirement age reaches 67 for people born in 1960 or later.[NEWLINE][BOUNDARY][NEWLINE]user: And is Medicare like medicaid?[NEWLINE]agent: Medicare is our country 's health insurance program for people age 65 or older.The program helps with the cost of health care, but it does not cover all medical expenses or the cost of most long - term care.[NEWLINE][BOUNDARY][NEWLINE]user: okay and do I have to start my benefits before 66 or 67 years old when I hit my full retirement age?


user: can I get benefits while working?[NEWLINE]agent: You are wanting to know if you can work while getting benefits, correct?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: How Much Can I Earn And Still Get Benefits?[NEWLINE]agent: If you are under full retirement age for the entire year, we deduct $ 1 from your benefit payments for every $ 2 you earn above the annual limit[NEWLINE][BOUNDARY][NEWLINE]user: How is it calculated?[NEWLINE]agent:  we will recalculate your benefit amount[NEWLINE][BOUNDARY][NEWLINE]user: how much can I still earn?[NEWLINE]agent:  If you are younger than full retirement age and make more than the yearly earnings limit, your earnings may reduce your benefit amount.[NEWLINE]user: what is the yearly limit?


user: Can I get benefits while working?[NEWLINE]agent: You can work while you receive Social Security retirement or survivors benefits.[NEWLINE]user: Will it lower my amount?[NEWLINE]agent: it could mean a higher benefit for you in the future[NEWLINE][BOUNDARY][NEWLINE]user: Is there a TTY number that I can use to find out about benefits due to the fact that I do not hear well?[NEWLINE]agent: you can call us at TTY1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: what will they need to see when I apply?[NEWLINE]agent: you may request one from the state where you were born[NEWLINE][BOUNDARY][NEWLINE]user: when will the benefits start?[NEWLINE]agent: you should still use our online retirement benefit application to sign up for just Medicare three months before your 65th birthday[NEWLINE]user: Can I apply in person?[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: what information will they need when I apply?


user: Is it possible to work while receiving benefits?[NEWLINE]agent: Yes it is possible to work while receiving Social Security retirement or survivors benefits and it could mean higher benefits in the future.[NEWLINE]user: What happens when I do work?[NEWLINE]agent: It could mean a higher benefit for you in the future when receiving benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning the Online Tools. Is there a way to determine how much more or less we can get out of these benefits?[NEWLINE]agent: You can use one of our benefit calculators to estimate your future retirement, disability, and survivors benefits[NEWLINE][BOUNDARY][NEWLINE]user: can you help me with what benefits we can get?


user: Can I get benefits while working[NEWLINE]agent: are you currecntly working?[NEWLINE]agent: are you working?[NEWLINE]user: will I get a higher benfit?[NEWLINE]agent:  When you do,it could mean a higher benefit for you in the future[NEWLINE][BOUNDARY][NEWLINE]user: how much can I earn and still get benfits?[NEWLINE]agent: If you are younger than full retirement age and make more than the yearly earnings limit, your earnings may reduce your benefit amount[NEWLINE][BOUNDARY][NEWLINE]user: is it a high benefit?[NEWLINE]agent:  Higher benefits can be important to you later in life and increase the future benefit amounts your family and your survivors could receive.[NEWLINE][BOUNDARY][NEWLINE]user:  How Much Can I Earn And Still Get Benefits?[NEWLINE]agent:  If you are younger than full retirement age and make more than the yearly earnings limit[NEWLINE][BOUNDARY][NEWLINE]user: Is there a review?[NEWLINE]agent: Each year we review the records for all working Social Security recipients[NEWLINE]user: If earnings are higher the prior year what happens?


user:  How Much Can I Earn And Still Get Benefits?[NEWLINE]agent: are you currently working?[NEWLINE]user: yes[NEWLINE]agent: ok great!  If you are younger than full retirement age and make more than the yearly earnings limit[NEWLINE][BOUNDARY][NEWLINE]user: Sure. I understand that this can affect me. What happens if I apply for Medicare only what are my options?[NEWLINE]agent:  you need to be sure that you understand how waiting until later will affect[NEWLINE][BOUNDARY][NEWLINE]user: When I appy for medicare should I sign up for medical insurance part B?[NEWLINE]agent: You will be asked if you want to enroll in Medical insurance Part B. when you sign up for medicare[NEWLINE][BOUNDARY][NEWLINE]user: When is the special enrollment period?[NEWLINE]agent:  Any month you remain covered under the group health plan and you  employment continues. or The 8-month period that begins with the month after your group health plan coverage  ends[NEWLINE]user: How do I qualify for special enrollment period?[NEWLINE]agent:  If you are age 65 or older and your medical insurance coverage is under a group health plan based on your current employment[NEWLINE]user: ok yes I am age 65


user: can a person who works get benefits?[NEWLINE]agent: are you working?[NEWLINE]user: yes[NEWLINE]agent:  If you are younger than full retirement age and make more than the yearly earnings limit[NEWLINE][BOUNDARY][NEWLINE]user: I consider that if I comply with the conditions and my work can provide for that. What if I am going to be eligible for widow's benefits or do not have access to my spouse's estimates?[NEWLINE]agent: You could call our toll free number at 1-800-772-1213 or if you are hard of hearing at 1-800-325-0778 or just contact your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I retire before full retirement age?[NEWLINE]agent: Your benefit amount as a spouse would be reduced and would vary based on your birth date.[NEWLINE]agent: Do you need to find out more info about estimated benefit amount if you retire before reaching full retirement age?[NEWLINE]user: Yes, I need to find out more info about my estimated benefit amount if I retire before full retirement age.[NEWLINE]agent: Call our toll free number at 1-800-772-1213 or at 1-800-325-0778 if hard of hearing or your local office.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am eligible for Social Security retirement benefit based on my own earnings?[NEWLINE]agent: Do you know it will affect you as a higher benefit based on your spouses earnings?


user: Can I still earn money and receive benefits at the same time?[NEWLINE]agent: Yes you can but the benefits may be reduced.[NEWLINE]user: What if I am younger than the full retirement age?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What is the earning limit for 2019?[NEWLINE]agent: The limit for 2019 is $17,640.[NEWLINE]user: What is considered to be the full retirement age?[NEWLINE]agent: Full retirement age is 66 years old for people born between 1943 and 1954.[NEWLINE]user: What if I was born in 1955?[NEWLINE]agent: Beginning with 1955, two months are added for every birth year until the full retirement age reach 67 for people born in 1960 or later.[NEWLINE]user: Am I deducted money if I am under the full retirement age for the entire year and earn over the limit?


user: what is a benefits planner?[NEWLINE]agent: do you want to apply for medicare?[NEWLINE]user: yeah[NEWLINE]agent:  Are you are within three months of age 65 or older and not ready to start your monthly Social Security benefits yet?[NEWLINE]user: thank you[NEWLINE]agent: ok great! noproblem.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of this: Getting Benefits While Working? Would my benefits be increased?[NEWLINE]agent: Higher benefits can be important to you later in life and increase the future benefit amounts your family and your survivors could receive[NEWLINE][BOUNDARY][NEWLINE]user: does any money get deducted?[NEWLINE]agent:  we deduct $ 1 from your benefit payments for every $ 2 you earn above the annual limit[NEWLINE]user: so it deducts if i am younger?


user: Hi, i've thinking about retirement and heard about planning for that. What can you tell me?[NEWLINE]agent: Well, for starters, Do you want to apply for medicare only?[NEWLINE]user: No, not only that.[NEWLINE][BOUNDARY][NEWLINE]agent: So you want to know about lifetime benefits?[NEWLINE]user: No, neither that.[NEWLINE][BOUNDARY][NEWLINE]agent: OK, well, maybe are you going to get a job?[NEWLINE]user: No, no, none of the options you presented is according what i want.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help with you health insurance coverage[NEWLINE]user: No, i' m not having any issues with that.[NEWLINE][BOUNDARY][NEWLINE]agent: Well, there's one thing. Do you signed up for medical insurance?[NEWLINE]user: Yes, that's the one.[NEWLINE]agent: Then you have signed up for medicare, right?[NEWLINE]user: No, not yet, but i'm looking for info about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you please tell me if I need to apply for Medicare and why I would or would not need to apply?


user: Should I sign up for Medicare Part B?[NEWLINE]agent: Have you signed up for Medicare?[NEWLINE]user: I haven't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: under what circumstances can I qualify for a SEP?[NEWLINE]agent: You could, for example, qualify for a SEP and sign up for Medicare Part B in the 8-month period that begins with the month after your group health plan coverage or the employment it's based on ends.[NEWLINE][BOUNDARY][NEWLINE]user: I hope I can qualify for the sep if I think I can. What if my parents didn't grow up in the 1980s, should I keep applying?[NEWLINE]agent:  you may choose to start receiving retirement benefits earlie[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my group health plan coverage ends during my initial enrollment period for Medicare Part B?[NEWLINE]agent: then you wouldn't qualify for a SEP.[NEWLINE]user: where can I get more information about enrollment periods for Part B?[NEWLINE]agent: You can read the information about general and SEP in our booklet or talk to your personnel office.[NEWLINE]user: In my case, I'm older than 65 and have medical insurance coverage under a group health plan based on my current employment. Do I qualify for a SEP?[NEWLINE]agent: You may, yes.[NEWLINE][BOUNDARY][NEWLINE]user: How would affect me if I decide to apply for Medicare part B later?


user: What if I plan to continue working after taking benefits?[NEWLINE]agent: Even if you plan to continue working you may still be able to receive some benefits.[NEWLINE]user: Is there a certain amount you can earn?[NEWLINE]agent:  If you areunder full retirement age and you earn over a certain amount we will deduct the excess earnings from your benefits[NEWLINE][BOUNDARY][NEWLINE]user: May I Apply For Retirement Benefits Right Now? How do you assist me because I am deaf or hard of hearing?[NEWLINE]agent: If you are deaf or hard of hearing,  you can call us at TTYs1-800-325-0778.[NEWLINE]user: I am not ready to retire but I still want to apply[NEWLINE]agent: If you are not getting Social Security and you are not ready to retire you should still use our online retirement benefit application to sign up for just Medicare three months before your 65th birthday[NEWLINE][BOUNDARY][NEWLINE]user: do I need a birth certificate?[NEWLINE]agent: If you do not have a birth certificate, you may request one from the state where you were born[NEWLINE][BOUNDARY][NEWLINE]user: How old do you have to be?[NEWLINE]agent: You must be at least 61 years and 9 months old to apply for retirement benefits.If you are already age 62[NEWLINE][BOUNDARY][NEWLINE]user: what information will I need


user: How do i apply for medicare?[NEWLINE]agent: are you  within three months of age 65 or older and not ready to start your monthly Social Security benefits yet[NEWLINE]user: yes[NEWLINE]agent: ok great.. you can use our online retirement application to sign up just for Medicare and wait to apply for your retirement or spouses benefits later[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the application. What if you do not live in the US nor one of its territories?[NEWLINE]agent: In that case, you can also contact the Social Security office, the US embassy or consulate.[NEWLINE][BOUNDARY][NEWLINE]user: Can any member of my family qualify for benefits on my registry?[NEWLINE]agent: Are you interested in obtaining information about the benefits for your family?[NEWLINE]user: not[NEWLINE]agent: never married or had children?[NEWLINE]user: not


user: I want info about what happens to my benefits if I want to keep working[NEWLINE]agent: Even if you plan to continue working you may still be able to receive benefits.[NEWLINE]agent: Are you in full retirement?[NEWLINE]user: not yet[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: you don't have to check, can I ask when I can start my benefits?[NEWLINE]agent: You can start your retirement benefit at any point from age 62 up until age 70.Your benefit amount will be higher the longer you delay starting it. This adjustment is usually permanent..[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering if my social security retirement benefits will increase if I delay my retirement?[NEWLINE]agent: Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age[NEWLINE][BOUNDARY][NEWLINE]user: Are there any additional infor mation they need?[NEWLINE]agent:  Early or Late Retirement?    Retirement Information for Medicare Beneficiaries[NEWLINE][BOUNDARY][NEWLINE]user: Can I delaye my retirement


user: Is there  special enrollment period for applying for medicare only?[NEWLINE]agent: If your medical insurance coverage is under a group health plan based on your, or your spouse 's, current employment  and you are age 65 or older[NEWLINE]user: Yes I am 65[NEWLINE]agent:  You may not need to applyfor Medicare supplementary medical insurance Part B at age 65 You may qualify for a SEP thatwill let you sign up for Part B during[NEWLINE][BOUNDARY][NEWLINE]user: Do you know if there is a limit on how much money I will make on my benefits?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE]user: Are you under full retirement age?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE][BOUNDARY][NEWLINE]user: Will it ever increase?[NEWLINE]agent: Higher benefits can be important to you later in life and increase the future benefit amounts your family and your survivors could receive[NEWLINE]user: ok thanks[NEWLINE]agent: ok great[NEWLINE]user: If I work will it increase?[NEWLINE]agent: we will recalculate your benefit amount We pay the increase retroactive to January the year after you earned the money.[NEWLINE][BOUNDARY][NEWLINE]user: How Much Can I Earn And Still Get Benefits?


user: I need a little help, I want to find out about Part B, Medical insurance[NEWLINE]agent: Have you signed up for Medicare?[NEWLINE]user: no I haven't that I know of[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about a special enrollment period and wondered if it was for people like me...is it?[NEWLINE]agent: Are you 65 or older and under a group health plan by an employer?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and I don't have to do it at age 65, you said I could do it at older right?[NEWLINE]agent: You can put it off, but if you do not choose to enroll in Medicare Part B and then decide to do so later your coverage may be delayed and you may have to pay a higher monthly premium unless you qualify for a " Special Enrollment Period, " or SEP.[NEWLINE][BOUNDARY][NEWLINE]user: For the delayed retirement increase, can I start receiving the benefit one month before I apply for the benefit?[NEWLINE]agent: ou can choose to start receiving benefits before the month you apply[NEWLINE][BOUNDARY][NEWLINE]user: What about infromation for medicare beneficiaries?


user: I need to find out about medicare health insurance coverage[NEWLINE]agent:  Medicare is  health insurance program for people age 65 or older[NEWLINE][BOUNDARY][NEWLINE]user: When can I start my lifetime benefits?[NEWLINE]agent: At  any point from age 62 up until age 70.[NEWLINE]user: I'd like to ask you another question if there's a limit on how much I can earn on my benefits?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE]user: Are you under full retirement age?[NEWLINE]agent: For 2019, that limit is $ 17,640[NEWLINE][BOUNDARY][NEWLINE]user: Will it ever increase?[NEWLINE]agent: Higher benefits can be important to you later in life and increase the future benefit amounts your family and your survivors could receive[NEWLINE]user: ok thanks[NEWLINE]agent: ok great[NEWLINE]user: If I work will it increase?[NEWLINE]agent: we will recalculate your benefit amount We pay the increase retroactive to January the year after you earned the money.[NEWLINE][BOUNDARY][NEWLINE]user: How Much Can I Earn And Still Get Benefits?


user: how do you only apply for medicare?[NEWLINE]agent: are you 65?[NEWLINE]user: yes[NEWLINE]agent: you can use our online retirement application to sign up just for Medicare and wait to apply for your retirement or spouses benefits later[NEWLINE][BOUNDARY][NEWLINE]user: Another concern that I have. Now that I know, can you tell what will happen if I start my benefits early?[NEWLINE]agent: your benefits are reduced a fraction of a percent for each month before your full retirement age.[NEWLINE][BOUNDARY][NEWLINE]user: and what if I start later than I should start?[NEWLINE]agent: if you delay your benefits until after full retirement age you may be eligible for delayed retirement credits that would increase your monthly benefit. but there may be other things to consider when making your decision about your retirement benefits[NEWLINE][BOUNDARY][NEWLINE]user: so early I get less, late I may get more and at the time everyone retires or whatever it's called I get average or something like that, right?[NEWLINE]agent: Full retirement age is the age at which a person may first become entitled to full or unreduced retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: so how much do I lose if I start early? can you give me a real number?


user: Is there life time benefits?[NEWLINE]agent: You can start your retirement benefit at any point from age 62 up until age 70.[NEWLINE]agent: did you apply benefits before age 65?[NEWLINE]user: yeah[NEWLINE]agent: You can start your retirement benefit at any point from age 62 up until age 70.[NEWLINE][BOUNDARY][NEWLINE]user: Is there another factor to consider when determining the best age to receive benefits?[NEWLINE]agent: The answer is that there is no one " best age " for everyone and, ultimately, it is your choice[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information?[NEWLINE]agent: For more information that will help you decide the best time to start benefits,  please read Other Things To Consider[NEWLINE][BOUNDARY][NEWLINE]user: what about health coverage?[NEWLINE]agent: Medicare is our country 's health insurance program for people age 65 or older[NEWLINE][BOUNDARY][NEWLINE]user: Do I sign up for medicare part B?[NEWLINE]agent: When you sign up for Medicare  you will be asked if you want to enroll in Medical insurance Part B[NEWLINE][BOUNDARY][NEWLINE]user: what is SEP?


user: Hi, i'm receiving benefits, but i wanted to know if there is a chance i keep them now i'm looking to continue working.[NEWLINE]agent: No problem there. You may be still capable to receive those benefits.[NEWLINE]agent: Are you at full retirement age?[NEWLINE]user: Yes, i'm at that age.[NEWLINE]agent: Well, if that so, we will deduct the excess earning from your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to apply for all retirement or spousal benefits, should I apply for Medicare?[NEWLINE]agent:  you will be effectively filing for all retirement or spousal benefits[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, and for enrolling in Medicare plan b, what are the consequences if I cannot enroll in plan b?[NEWLINE]agent: If that's the case, maybe your full coverage will be delayed and you may have to pay a bigger amount unless you qualify for SEP.[NEWLINE][BOUNDARY][NEWLINE]user: Who can get covered by Medicare?[NEWLINE]agent: Those who have reached age 65 or older.The program helps them with the cost of health care.[NEWLINE]user: What do the Medical insurance Part B? What is its function?[NEWLINE]agent: Medicare Plan B helps pay for doctors services and many other things.[NEWLINE][BOUNDARY][NEWLINE]user: We don't need to get any supplementary medical insurance, isn't?


user: Hello, I'm here to learn more about how you determine if a person is disabled.[NEWLINE]agent: Disability Home.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a publication about Medicare?[NEWLINE]agent: Yes, we do have a publication about Medicare.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you a question regarding for Replacement Card for a U.S. Born Child. Is it possible to accept if I only submit a copy of the document?[NEWLINE]agent: That's not possible, sorry. Those documents you should present, must be original or if they are copies, must be certified by that agency that issued them. We won't accept notarized copies, either. Of course, these documents mus be current and not expired.[NEWLINE][BOUNDARY][NEWLINE]user: Uh, mus take that into account. And, in any case, i could present other documents to you?[NEWLINE]agent: It is possible, yes. Any document presented must show your name, date of birth or age, and a recent photograph. This document could be, for example, a employee identification card.[NEWLINE]user: Oh, oh, another question please. Could you tell me with what purposes you use a document?[NEWLINE]agent: Well, that would depend on the document presented, but for example we could use your U.S passport as proof of both citizenship and identity.[NEWLINE]user: Ok. um, lets say i don't have a document available to present, do i have any options regarding that?[NEWLINE]agent: Yes, you have an option. We may accept some other document, such as a state issued non driver identification card or, in case your child is adopted, a adoption decree.[NEWLINE][BOUNDARY][NEWLINE]user: All right. Please, you told me before that i was limited in times i could replce the SSN card, didn't you?


user: Hello, I would like to obtain information about disability benefits for a child under 18[NEWLINE]agent: do you want to apply for a child?[NEWLINE]user: yes[NEWLINE]agent: You will need to complete an SSI Supplemental Security Income Application AND a Child Disability Report. The report collects information on the child's disabling condition and how it affects their ability to function.[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding Social Security. Is my Social Security account accessible to others?[NEWLINE]agent: No it is for your use only.[NEWLINE]agent: Do you know why that is?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what if I do not want a temp lift?[NEWLINE]agent: you can visit your local Social Security office to open an account in person[NEWLINE]user: ho can I get more info on fraud alerts?


user: what can you tell me aboutDisability Benefits | Apply For A Child (Under Age 18)[NEWLINE]agent: To apply for a child?[NEWLINE]user: yes[NEWLINE]agent: You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report. The report collects information about the child 's disabling condition and how it affects his / her ability to function[NEWLINE][BOUNDARY][NEWLINE]user: I see. May I ask another question regarding the documents that I need to provide for the Disability Benefits for my child?[NEWLINE]agent: First you will need to provide your birth certificate. Do you have one?[NEWLINE]user: Yes. I do.[NEWLINE]agent: Excellent. Were you born in the United States?[NEWLINE]user: No, but I have proof of U.S. citizenship.[NEWLINE]agent: Okay. Since you already have proof of U.S. citizenship, you won't need any further proofs of identity.[NEWLINE][BOUNDARY][NEWLINE]user: What's next after I apply?[NEWLINE]agent: Will you be completing the online application?[NEWLINE]user: Yes. I think that will be the most convenient method.


user: I'm looking for info about social security credits.[NEWLINE]agent: Of course. You should know that you must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about this work test. You see, I'm actually blind, so how is this supposed to work for me?[NEWLINE]agent: In that case you must only meet the duration of work test.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of Social Security benefits. What would happen after they temporarily took me away?[NEWLINE]agent: After the lift expires the Identity Provider may automatically reinstate it.[NEWLINE]user: Is there any other option if I don't want to temporarily lift my security freeze?[NEWLINE]agent: Yes, you can create your account by visiting your local Social Security office to open it in person.[NEWLINE][BOUNDARY][NEWLINE]user: Can somebody else use my account?[NEWLINE]agent: No, for your protection you are the only one that should create and use your account.[NEWLINE]user: what if I give written permission for someone else to use it?[NEWLINE]agent: No, even written permission no one else can use your account.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about security freezes?[NEWLINE]agent: You can read the Federal Trade Commission s Credit Freeze FAQs.[NEWLINE]user: In case I decide to temporarily lift my security freeze, do I need to do anything else about it after creating my account?


user: Hello, I would like to obtain information about Social Security Credits[NEWLINE]agent: Of course You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: How much credit should I have before I become disabled?[NEWLINE]agent: you must have at least 20 credits in the 10-year period immediately before you become disabled[NEWLINE][BOUNDARY][NEWLINE]user: Now, let's talk about my application. Is it true that I would be eligible for benefits based on the records of someone else?[NEWLINE]agent: We will gladly let you know this after reviewing[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: You can call us by phone: Call 1-800-772-1213. TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday. we will gladly assist you[NEWLINE]user: and are there other ways to apply for retirement benefits?[NEWLINE]agent: of course[NEWLINE]agent: you don't live in the usa?[NEWLINE]user: yes, I am not a US resident


user: how Keep my Information Secure[NEWLINE]agent:  Identity theft affects millions of people each year and can cause serious financial and identity - related problems.s   [73] Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution[NEWLINE][BOUNDARY][NEWLINE]user: what steps can i take to help protect my personal information[NEWLINE]agent:  Do not routinely carry your Social Security card[NEWLINE][BOUNDARY][NEWLINE]user: That's exactly what I was thinking. Still, it's a pain - I was just finishing a cup of tea when I noticed that your page had kicked me off! Anyway, can I still use the Retirement Estimator when I'm just getting Medicare benefits only?[NEWLINE]agent: You can still get an estimate in that case.[NEWLINE][BOUNDARY][NEWLINE]user: But it is just an estimate, right? I mean, not really reliable numbers.[NEWLINE]agent: Correct. The Retirement Estimator gives estimates based on your actual Social Security earnings record. Please keep in mind that these are just estimates.[NEWLINE][BOUNDARY][NEWLINE]user: So, back to my original issue: how long can I stay on each page before I get booted for being idle?[NEWLINE]agent: After the third warning on a page, you must move to another page or you'll lose your work on that page.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, fair enough. Can you let me know the amount of benefit I am going to get then?


user: I was wondering if you have some resources about retirement benefits. I'm looking for some answers.[NEWLINE]agent: Of course. There are many time-saving options available to you, we have several online services.[NEWLINE]user: That's great and all, but what if I need help with managing my benefits and can not find the answer?[NEWLINE]agent: In that case you can visit our contact us page for other ways to get support.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern I have about retirement is how Estimator Works? Is it correct?[NEWLINE]agent: Unfortunately We can t provide your actual benefit amount until you apply for benefits[NEWLINE][BOUNDARY][NEWLINE]user: are there other benefits to this?[NEWLINE]agent: YEs please use one of our other calculators[NEWLINE][BOUNDARY][NEWLINE]user: Is there a time limit to look at each page?[NEWLINE]agent: Are you worried abnout security?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user:  there are time limits for viewing each page.s     [31] You will receive a warning after 25 minutes without doing anything


user: hi can you help me with retirement planning[NEWLINE]agent: Planning is the key to creating your best retirement. You will have to plan and save for years to reach your retirement goals.[NEWLINE]agent: Do you know that many factors affect retirement planning?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I Estimate my benefits?[NEWLINE]agent: The Retirement Calculator within my Social Security allows you to obtain personalized retirement benefit estimates based on your actual earnings[NEWLINE][BOUNDARY][NEWLINE]user: Maybe an unrelated question now regarding the online retirement benefit program, can I fill out my application but wait before sending it in?[NEWLINE]agent: You can save your application to finish another time if needed. Next time you sign in, go to Return to a Saved Application.[NEWLINE][BOUNDARY][NEWLINE]user: What if during my retirement I want to live outside of the U.S.?[NEWLINE]agent: Contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what an account is?[NEWLINE]user: Sure. Why not?


user: What is Retirement Planning like?[NEWLINE]agent: Planning is the key to creating your best retirement. You ll need to plan and save for years to achieve your retirement goals[NEWLINE]agent: you want to know the factors affecting retirement planning[NEWLINE]user: yes[NEWLINE]agent: we want you to understand what Social Security can mean to you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user: Could you help me with the administration of my benefits?. Good to Know. And what can I do to keep my information safe?[NEWLINE]agent: Identity theft affects millions of people each year and can cause serious financial and identity-related problems. Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know if ever I'm ready to retire, where can I see information on how to apply for retirement benefits, how it works and what are the benefits that I can get.[NEWLINE]agent: Jump to a topic on this page[NEWLINE]user: if i'm ready to retire?[NEWLINE]agent: Jump to a topic on this page[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about Retirement Benefits[NEWLINE]agent:  We want you to know what Social Security can mean for you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user:  what is the Early Retirement Age[NEWLINE]agent:  You can get Social Security retirement benefits as early as age 62[NEWLINE][BOUNDARY][NEWLINE]user:  Earning types with special rules


user: Hello there. I'm currently not receiving any benefits, but would like to apply for direct deposit. In the light of this I have some questions, hope you can answer them for me.[NEWLINE]agent: Are you currently NOT getting Social Security or SSI benefits but are planning to apply?[NEWLINE]user: Yes, that's the case.[NEWLINE]agent: Then you should tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE]user: I see. And what if I already have an account?[NEWLINE]agent: If you already have an account, you should have your checkbook or a copy of your bank statement with you.[NEWLINE]user: Is it necessary for me to submit proof of identity? Can you tell me the other list of documents that Social Security accepts in case I don't have the specific documents you're looking for?[NEWLINE]agent: Yes, you also must prove your identity. If you can't get any of the required documents you'll get asked for another suitable document, like your employee identification card.[NEWLINE]user: Can I use an expired document?[NEWLINE]agent: not, it must be current and show all the necessary identifying information, including a recent photograph.[NEWLINE]user: Now, what if my son lived outside the US for a long time?.


user: Hello, I would like to know what happens if I am already receiving benefits?[NEWLINE]agent: Are you already receiving Social Security or SSI benefits?[NEWLINE]user: yes[NEWLINE]agent: to changing Social Security benefits online direct deposit?[NEWLINE]user: yes[NEWLINE]user: What if someone doesn't have an account?[NEWLINE]agent: You must open an account before you can sign up for Direct Deposit. You should compare prices in your area to find an account that has the features you want at a price you can afford.[NEWLINE]user: What do I do When I decide which account is right for me?[NEWLINE]agent: Inform the representative of the financial institution that you are interested in registering to receive your benefits through Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I am currently not receiving benefits?[NEWLINE]agent: tell the Social Security representative when you apply for the benefits you want to enroll in Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: y Does the Direct Express card not work?


user: My income has changed and I wanted to know how that affects my Medicare.[NEWLINE]agent: Has your income gone down due to any of the following situations, and does the change make a difference in the income level we consider?[NEWLINE]user: No, I actually earn more now.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me any information or sources to learn more about my Medicare?[NEWLINE]agent: Of course. Do you want more information about the income-related monthly adjustment amounts or to apply for Medicare Part A or B?[NEWLINE]user: Yes.[NEWLINE]agent: In that case you can visit our webpage Medicare Resources.[NEWLINE][BOUNDARY][NEWLINE]user: So can you tell me what will change, now that I earn more?[NEWLINE]agent: You'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS. You'll pay monthly Part B premiums equal to 35, 50, 65, 80, or 85 percent of the total cost, depending on what you report to the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: What if I filed a federal income tax return for the year?


user: My income has changed and I wanted to know which impact this has on my retirement.[NEWLINE]agent: Has your income gone down due to any of the following situations, and the change makes a difference in the income level we consider?[NEWLINE]user: No. It has gone up, actually.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What would happen if I earned less, like you suggested?[NEWLINE]agent: In that case we would need to see documentation verifying the event and the reduction in your income.[NEWLINE][BOUNDARY][NEWLINE]user: I see. So how exactly do you determine my income-related adjustment amounts?[NEWLINE]agent: Well, we use your most recent federal tax return the IRS provides to us. This information is from a tax return filed in 2019 for tax year 2018. Sometimes, the IRS only provides information from a return filed in 2018 for tax year 2017.[NEWLINE][BOUNDARY][NEWLINE]user: So if I had less income, what would I need to do? My wife has that issue currently.[NEWLINE]agent: In that case we need to see documentation verifying the event and the reduction in your income. The documentation you provide should relate to the event and may include a death certificate, a letter from your employer about your retirement, or something similar.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I thought. And how high are the monthly medicare premiums?


user: what can you tell me about Social Security Direct Deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent:  Not currently receiving benefits?[NEWLINE]user: yes[NEWLINE]agent: you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: yes[NEWLINE]agent: have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: That is very helpful to know.  Can you tell me if I'm not currently receiving benefits do I still need an active account?


user: what can you tell me about Social Security Direct Deposit[NEWLINE]agent: Already receiving benefits?[NEWLINE]user: yes[NEWLINE]agent:  you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: if i can use the card to make purchases, pay bills or get cash at thousands of locations?[NEWLINE]agent:  It s quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Also, Social Security can help you sign up[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question? What if someone doesn't have a bank account and wants to sign up for Direct Deposit?[NEWLINE]agent: You must open an account before you can sign up for Direct Deposit. You should compare prices in your area to find an account that has the features you want at a price you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: If I already receive Social Security or SI benefits and have a bank account, can I sign up for Direct Deposit? Even though I already receive benefits?[NEWLINE]agent: calling Social Security toll - free at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]user:  If i do n't have an account


user: what can you tell me about Medicare Premiums: Rules For Higher-Income Beneficiaries[NEWLINE]agent:  The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums[NEWLINE][BOUNDARY][NEWLINE]user:  If i have only one Medicare Part B or Medicare prescription drug coverage[NEWLINE]agent: you ll pay an income - related monthly adjustment amount only on the benefit you have[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to confirm if the original card for a foreign born U.S. citizen child would be useful in getting the SSN card?[NEWLINE]agent: That's correct. Be aware though that any document you present must be originals or copies certified by the agency that issued them. Of course, must be unexpired too.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, ok, i get it. But, just to be sure, what about if  i don't have any of these document at hand?[NEWLINE]agent: You have an option, too. We'll ask you other documents, and as said before, these documents must be unexpired and include key information about you, plus a recent photograph.[NEWLINE]user: I don't want to be pesky about this, but, what if i really don't have a document like that at hand?[NEWLINE]agent: Well, that would be a real extraordinary scenario. Still, we can accept in any case a state issued non driver identification card or even, if that's the case, an adoption decree.[NEWLINE]user: But, if i only had the child's certification of report of birth, that could work, right?


user: Hello, I have some questions about Medicare premiums.[NEWLINE]agent: Of course. First, you should know that the law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare.[NEWLINE]user: Could this mean that I have to pay a higher premium?[NEWLINE]agent: Yes, but most people don't pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Well, what if I filed a federal income tax return for the year?[NEWLINE]agent: In that case you need to show us your signed copy of the return. Use Form Medicare Income-Related Monthly Adjustment Amount Life-Changing Event to report a major life-changing event.[NEWLINE][BOUNDARY][NEWLINE]user: Does Medicare help me to pay for my prescribed drugs?[NEWLINE]agent: Yes. Medicare prescription drug coverage helps pay for your prescription drugs. The government pays a major portion of the total costs for this coverage, and the beneficiary pays the rest.[NEWLINE]user: There's one more thing to say about the Social Security card. Thank you, that's fine. What documents would I require?[NEWLINE]agent: Oh yes there are. let me get those for you. If you have not already established your U.S. citizenship with us,  we need to see proof of U.S. citizenship. We can accept only certain documents as proof of U.S. citizenship.  These include :    U.S. passport ;    Certificate of Naturalization N-550/N-570 ;    Certificate of Citizenship N-560/N-561 ;    Certificate of Report of Birth DS-1350 ;   Consular Report of Birth Abroad FS-240, CRBA.[NEWLINE]user: ok and if I have not established citizenship?[NEWLINE]agent:  If you have not already established your U.S. citizenship with us,we need to see proof of U.S. citizenship.s   We can accept only certain documents as proof of U.S. citizenship.s    These include :s U.S. passport ; Certificate of Naturalization N-550/N-570 ; Certificate of Citizenship N-560/N-56 Certificate of Report of Birth DS-1350 ;   Consular Report of Birth Abroad FS-240, CRBA.[NEWLINE]user: What are the different ones that are accepted?


user: Hello, I would like to know how to apply for a disability benefits for a minor[NEWLINE]agent: CHECK the Starter Kit for Disabled Children.s [10] This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.[NEWLINE]agent: Do you want to find out if the income and resources of the parents and child are within the allowed limits?[NEWLINE]user: yes[NEWLINE]user: Who do I go to if I need help?[NEWLINE]agent: You can call us toll free at 1 - 800 - 772 - 1213[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me the list of documents I'm supposed to submit if I apply for Disability Benefits?[NEWLINE]agent: We may ask you to provide documents to prove that you are eligible for the field indicated on your application.[NEWLINE]user: and what are those fields?[NEWLINE]agent: Do you want a birth certificate or other proof of birth?[NEWLINE]user: not


user: I could use some guidance on how to apply for a disabled child.[NEWLINE]agent: Of course. You should review the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income SSI benefits for children, and includes a worksheet that will help you gather the information you need.[NEWLINE]agent: Did you contact Social Security to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process?[NEWLINE]user: Yes, I did. I talked to them yesterday.[NEWLINE]user: What if I don't want to do the disability report online?[NEWLINE]agent: In that case you can call us toll-free at 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: Also, for  . ok and what documents should i provide?[NEWLINE]agent: We may ask you to provide documents to prove that you are eligible for the field indicated on your application.[NEWLINE]user: and what are those fields?[NEWLINE]agent: Do you want a birth certificate or other proof of birth?[NEWLINE]user: not


user: it's not my case Social Security Credits[NEWLINE]agent: You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: If i are statutorily blind?[NEWLINE]agent:  you must only meet the duration of work test[NEWLINE][BOUNDARY][NEWLINE]user: Do you know anything about personal mySocial Security? Can my wife open the account on my behalf?[NEWLINE]agent: No. Only you are authorized to create and use your personal account. This is a security measure that we take to protect your personal information.[NEWLINE]agent: Do you need more information about this security measure?[NEWLINE]user: Yes, I'd like to know more.[NEWLINE]agent: We only allow you to create and use the account for your own use because it protects you from fraudulent activity.[NEWLINE][BOUNDARY][NEWLINE]user: Once I request a temporary life of my credit freeze, what happens then?[NEWLINE]agent: The freeze will be reinstated by your identity services provider after the temporary lift expires.[NEWLINE]user: What if I don't want to do a temporary lift?


user: Hello, I would like to obtain information about Social Security Credits[NEWLINE]agent: Of course You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: can you please tell me the number of credits needed for retirement benefits[NEWLINE]agent: were you born after 1928?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when it comes to legal blindness?[NEWLINE]agent: in that case there is no recent proof of work requirement.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about the retirement. How old do you have to be to retire early?[NEWLINE]agent:  You can get Social Security retirement benefits as early as age 62[NEWLINE][BOUNDARY][NEWLINE]user: now I need to ask everything related to the retiree benefits program, what are my rights?[NEWLINE]agent: Help ensure you get the retirement benefits you should by reviewing the basics like how we determine your benefit amount and who else in your family might be eligible. Visit our Learn About Retirement Benefits page to make sure you know the basics of retirement benefits[NEWLINE][BOUNDARY][NEWLINE]user: Regarding Social Security Credits, how many credits do I need to qualify for survivor benefits?[NEWLINE]agent: The number of credits needed for family members to be eligible for survivor benefits depends on their age when they die. The younger you are, the less credits needed.[NEWLINE]agent: Are you already receiving retirement or disability benefits at the time of your death?


user: How to apply for retirement benefits with the local office[NEWLINE]agent: You can do most of your business with Social Security online[NEWLINE]agent: you can not use these online services?[NEWLINE]user: yes[NEWLINE]agent:  your local Social Security office can help you apply. Although our offices are closed to the public, employees from those offices are assisting people by telephone.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information on who to contact in case I need assistance for handling my Social Security benefits?[NEWLINE]agent: In that case you can visit our contact us page for other ways to get support.[NEWLINE][BOUNDARY][NEWLINE]user: Perhaps a concern about Social Security Retirement Application. How to cancel my submission?[NEWLINE]agent:  life changes occur after you submit your application.  You have up to 12 months to withdraw your application, if you change your mind[NEWLINE][BOUNDARY][NEWLINE]user: What is the Early Retirement Age in order to get the Social Security retirement benefits?[NEWLINE]agent:  You can get Social Security retirement benefits as early as age 62[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, another question, can I help someone else to apply online?[NEWLINE]agent: ou may help someone else fill out their application,[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: your spouse or family member may be able to receive benefits on your record if they qualify[NEWLINE][BOUNDARY][NEWLINE]user: Get Your Social Security Benefit Verification Letter Online


user: I was wondering where I can find information for my application. I want to apply for retirement benefits.[NEWLINE]agent: Of course. Before you apply, be ready to provide your Social Security number and information.[NEWLINE]user: What else should I do to prepare for my application?[NEWLINE]agent: First gather the documents listed on our Checklist for Online Medicare, Retirement & Spouses Application. Instructions on how to submit your documents will appear at the end of the online application.[NEWLINE][BOUNDARY][NEWLINE]user: Can I withdraw my application if I change my mind?[NEWLINE]agent: Yes. Sometimes life changes occur after you submit your application. You have up to 12 months to withdraw your application, if you change your mind. You will be required to repay any benefits you've already received.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more infor about Social Security account. What if I don't want to create a my Social Security account?[NEWLINE]agent: We have other tools and resources to help you estimate your benefit amount. Visit the Social Security Calculators page for more online and downloadable calculator options.[NEWLINE][BOUNDARY][NEWLINE]user: Can I be working, applying for retirement, or both?[NEWLINE]agent: Social Security Credits[NEWLINE][BOUNDARY][NEWLINE]user: And can I continue working if I receive the benefit?


user: how do you Check your VA claim or appeal status[NEWLINE]agent:  Find out how to check the status of a VA claim or appeal online[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the tool?[NEWLINE]agent: Do you have one of the following accounts? A Premium My HealtheVet account, or    A Premium DS Logon account used for eBenefits and milConnect,  or     that you can create here on VA.gov  A verified ID.me account[NEWLINE]user: yes[NEWLINE]agent: ok you just log into one of those[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question about your VA benefits and care. What are the requirements for the pension?[NEWLINE]agent: Apply for monthly payments for wartime Veterans and survivors with limited or no income who meet certain age and disability requirements[NEWLINE][BOUNDARY][NEWLINE]user: What burial help is available?[NEWLINE]agent: Get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran 's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What health care information do you have?


user: What can I do if I don't agree with a board decision?[NEWLINE]agent: Do you have new and relevant evidence to support your case?[NEWLINE]user: Yes, I have new and relevant information that will support my case.[NEWLINE]agent: Then you may file a Supplemental Claim or appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Could you help me how to file a supplementary claim? What can you do for careers and employment?[NEWLINE]agent: You can apply for vocational rehabilitation services, get support for your Veteran-owned small business, and access other career resources.[NEWLINE][BOUNDARY][NEWLINE]user: Seems awfully useful, ok. What about family member benefits?[NEWLINE]agent: On our page you can learn about the benefits you may qualify for as a spouse, dependent, or survivor. You can also find out what you're eligible for as a family member caring for a Veteran with disabilities.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. Which brings me to service member benefits. What benefits can a service member expect?[NEWLINE]agent: On our page you can find out what benefits you may be eligible for during service and which time-sensitive benefits to consider when separating or retiring.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and since I'm not the youngest anymore, can you tell me something about burials for Veterans?


user: hg[NEWLINE]agent: gh[NEWLINE][BOUNDARY][NEWLINE]agent: gh[NEWLINE]user: hg[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: And how do you know that the money you'll give wil be enough?[NEWLINE]agent: We do a research and rate the amount we'll provide to help you pay for the basic needs you might have like food and clothing.[NEWLINE][BOUNDARY][NEWLINE]user: and it's the place to go for disability issues too right?[NEWLINE]agent: Yes, you can do such tasks as check your claim or appeal status, view your payment history,  or upload evidence to support your claim[NEWLINE][BOUNDARY][NEWLINE]user: is there a place to go for survivor benefits?[NEWLINE]agent: Yes, you can apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: what about other benefits for family?[NEWLINE]agent: You can learn about the benefits you may qualify for as a spouse, dependent, or survivor. Also, find out what you are eligible for as a family member caring for a Veteran with disabilities.[NEWLINE][BOUNDARY][NEWLINE]user: so would my benefits letter that I need be under benefits or records?


user: what is Military sexual trauma (MST)[NEWLINE]agent: do you need support?[NEWLINE]agent: do you need support?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what is MST[NEWLINE]agent:  Military sexual trauma MST refers to sexual assault or repeated, threatening sexual harassment that happened while a Veteran was in the military[NEWLINE][BOUNDARY][NEWLINE]user: How do I access VA services for MST?[NEWLINE]agent:  If you have a VA primary care provider, talk to that professional about what you ve been through[NEWLINE]user: are all the providers trained in mst?[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: How do I talk to someone right now?


user: I need information about what happens after applying for the GI Bill please.[NEWLINE]agent: Yes I can.[NEWLINE]agent: Were you asked for any documents?[NEWLINE]user: Yes.[NEWLINE]agent: Then you must go to the GI Bill website and upload them.[NEWLINE]user: I have a question about disability rating. What if I have a disability rating of 30% or higher?[NEWLINE]agent: You may be able to add eligible dependents to your VA disability to get a higher payment or benefit rate.[NEWLINE]user: There's one more thing I'd like to say about VA education. What if I need to make alterations to my initial application?[NEWLINE]agent: Sorry but you can't make changes to your application.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question. Do you have any feedback or suggestions from people who have already used the GI Bill?[NEWLINE]agent: Yes, we have My Story. It tell you how Veterans and service members use the GI Bill. Hear inspiring stories from Veterans and service members who've advanced their education and training with the Post-9/11 GI Bill.[NEWLINE][BOUNDARY][NEWLINE]user: I have other questions, how can I prepare before starting my application? How do I know if I am eligible for benefits?[NEWLINE]agent: First you must submit certain documents and apply.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I send this, to my home town GI Bill office?[NEWLINE]agent: No you must mail it to the VA regional claims processing office that's in the same location as your school.[NEWLINE][BOUNDARY][NEWLINE]user: Can I submit my documents online?


user: Hey there. I need help avoiding a mortgage foreclosure.[NEWLINE]agent: Of course. Are you falling behind on your mortgage payments then?[NEWLINE]user: Yes, I am. This is why I'm here.[NEWLINE]agent: I understand. You should know, that if you fall far behind on your mortgage payments, your mortgage servicer, the company that handles collecting the money for your lender, can take your house to cover the money owed. This process is called foreclosure. I can help you find out how our VA loan technicians can help you avoid foreclosure and keep your house.[NEWLINE][BOUNDARY][NEWLINE]user: I have a VA direct loan. Can someone take care of my case?[NEWLINE]agent: If you have a VA direct or VA-backed loan and it's 61 days past due, we'll automatically assign a VA Loan Technician to your loan.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds good. Is there something that can help me avoid foreclosure?[NEWLINE]agent: Yes, a repayment plan can help you avoid foreclosure.[NEWLINE][BOUNDARY][NEWLINE]user: Yes, of course. Now I have to inquire about VA. Also, could you assist me with my records?[NEWLINE]agent: Yes, you can apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade on the site.[NEWLINE][BOUNDARY][NEWLINE]user: can one also get help with funerals for vets?[NEWLINE]agent: You can get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: and my ID stuff would be under records?


user: What if my records were destroyed in fire?[NEWLINE]agent:  In 1973 a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time[NEWLINE][BOUNDARY][NEWLINE]user:  Were my records destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]agent:  Your records may have been destroyed in the fire if you were discharged from either :sThe Army between November 1, 1912, and January 1, 1960  The fire destroyed 80 % of the records held for Veterans discharged from the Army during this time period[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Another thing about the Va MISSION Act. I would like to know if there are requirements for care under the VA Mission Act?[NEWLINE]agent: Yes there are requirements[NEWLINE][BOUNDARY][NEWLINE]user: What are requirements for pension?[NEWLINE]agent: Apply for monthly payments for wartime Veterans and survivors with limited or no income who meet certain age and disability requirements[NEWLINE][BOUNDARY][NEWLINE]user: What burial help is available?[NEWLINE]agent: Get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran 's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What health care information do you have?


user: Oh, hello. I'm here to learn more about health care for spouses. Can you help me out?[NEWLINE]agent: Of course. Are you the spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member then?[NEWLINE]user: No, I'm not. You see, I'm trying to get information for my sister, she has problems doing that on her own due to her disability.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So, she has been married to a service member who died on duty, his surviving spouse. And we heard about the health program. Does she qualify for this?[NEWLINE]agent: Yes, in your case you may be able to get health insurance through CHAMPVA. Through this program, we cover the cost of some of your health care services and supplies.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask regarding VA nursing homes, assisted living, and home health care.[NEWLINE]agent: Other services aren t covered under VA health care benefits. For these services, you may be able to pay through Medicaid, Medicare, or your own private insurance. Where can I find additional information?[NEWLINE][BOUNDARY][NEWLINE]user: Okay, another question about health care for married veterans, does this mean that she might also qualify for health care benefits then?[NEWLINE]agent: Yes, she may qualify for health care benefits. In certain cases, people may also qualify for health care benefits due to a disability related to their Veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, do you also know if the VA is working to provide access to this program to more family caregivers?[NEWLINE]agent: Yes they are. Firstly family caregivers of Veterans who were seriously injured in the line of duty on or before May 7, 1975, will become eligible for this program. After 2 years  family caregivers of Veterans who were seriously injured in the line of duty between May 7, 1975, and September 10, 2001, will  also become eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Great, I've got another question about health-care benefits. That will make her happy. What was the program's name again?[NEWLINE]agent: The Program of Comprehensive Assistance for Family Caregivers, she may qualify for health care benefits and other caregiver support through it.[NEWLINE][BOUNDARY][NEWLINE]user: Great, great. Now, her disabilities require medication, are there any prescreption benefits through our local pharmacy if we sign up for a program?[NEWLINE]agent: Yes, you can get prescription benefits through your local pharmacy or through our Meds by Mail program.[NEWLINE][BOUNDARY][NEWLINE]user: I've also read about the Camp Lejeune Family Member Program, how can I find out if my sister qualifies for it?


user: what happens after After you apply for health care benefits[NEWLINE]agent: After you have applies, we send a letter in the mail to let you know if you were approved[NEWLINE][BOUNDARY][NEWLINE]user: When will I hear back about it?[NEWLINE]agent: have you already applied?[NEWLINE]user: yes[NEWLINE]agent: In less than 1 week[NEWLINE][BOUNDARY][NEWLINE]user: There are also agencies that provide extra treatment, according to what I've heard. Is that correct?[NEWLINE]agent: Correct. Providers offer added PTSD care in some of our large community-based outpatient clinics.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask about my application for health care benefits, what happens after my application?[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question on VA nursing homes, assisted living, and home health care. Where can I get more information?


user: Hello, I just wanted to know what information I need for my request.[NEWLINE]agent: Of course. You'll need your Social Security number and VA file number, for example.[NEWLINE]agent: Are you dependent of a Veteran or service member?[NEWLINE]user: Yes, my husband is a Veteran.[NEWLINE]agent: In that case you'll also need that person's Social Security number or VA file number and basic service history information.[NEWLINE][BOUNDARY][NEWLINE]user: Another query about VA regional claims processing? Should I send this to my local GI Bill office?[NEWLINE]agent: No you must mail it to the VA regional claims processing office that's in the same location as your school.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about the VA Forms, we have those. Which forms do I have to fill out and send to you?[NEWLINE]agent: You'll need to download the VA Form 22 - 1995 for Veterans and service members PDF, and the VA Form 22 - 5495 for dependents PDF.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I would like to know more about obtaining VA educational benefits, is there an alternative method to access benefits other than the normal or official one?[NEWLINE]agent: Sure, no problem. Indeed, you have a choice. You can access benefits through Montgomery GI Bill Active Duty. That would be available if you served for at least 2 years on active duty and you meet all the proper requirements.[NEWLINE][BOUNDARY][NEWLINE]user: The process is a bit confusing and overwhelming for me, can I access the help of a trained professional to complete the process well?[NEWLINE]agent: Yes, you can work with a trained professional called an accredited representative to get help requesting a change to your benefits and submitting your request.[NEWLINE][BOUNDARY][NEWLINE]user: My husband just chimed in and said we can do it on our own, he'll fill it out and we are going to send it by mail. Is that possible?[NEWLINE]agent: You'll need to download the VA Form 22 - 1995 for Veterans and service members PDF, and the VA Form 22 - 5495 for dependents PDF then.[NEWLINE]user: Gotcha. Then we fill it out and mail it to the local office, right?[NEWLINE]agent: Yes, fill out the form and mail it to the VA regional claims processing office that s in the same region as your school. You can find a list of regional claims processing offices on our page.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. You said a Social Security number or VA file number is needed, correct?


user: What information do you have about the Affordable Care Act and how it affects VA health care coverage?[NEWLINE]agent: The Affordable Care Act or ACA was created to expand access to coverage, control health care costs, and improve health care quality and care.[NEWLINE][BOUNDARY][NEWLINE]user: Will my VA health coverage meet the minimum coverage for ACA requirement?[NEWLINE]agent: Yes, you VA health coverage meets the minimum coverage requirement.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you if is it possible to access my VA health benefits online if I'm enrolled in the VA health care program?[NEWLINE]agent: you can manage your VA health and benefits online through VA.gov : Refill your prescriptionsSend a message to your VA health care providerCheck the status of a disability or pension claim[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent: call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: Is there information on same sex marriages?[NEWLINE]agent: You can Read about our approach to recognizing same - sex marriage[NEWLINE][BOUNDARY][NEWLINE]user: Are there any health concerns I should be aware of based on my service history?[NEWLINE]agent:  Yes.Certain health concerns may be more likely to affect Veterans who served in a specific time and place. Find out which health concerns you should be aware of depending on when and where you served[NEWLINE][BOUNDARY][NEWLINE]user: Do you offer assistance for like mental health problems?


user: what is VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to find out how to apply?[NEWLINE]user: not at this time[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: does disability compensation pay monthly?[NEWLINE]agent:  VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]user: how do you Manage your Veterans disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: It is good to know, otherwise I do not see one of the documents that I sent to VA as proof, was it lost or I simply cannot access it?[NEWLINE]agent: Certain documents don't appear online[NEWLINE][BOUNDARY][NEWLINE]agent:  Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a completely unrelated concern about VA disability benefits. Is it possible for me to obtain additional knowledge and resources?[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: are you looking for grants?


user: Are there Resources and support outside VA[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]user: do they have a support website?[NEWLINE]agent:  visit the Military OneSource website[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. I'd like to ask you another question. for VA health insurance and benefits So, how do I go about registering?[NEWLINE]agent: Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade[NEWLINE][BOUNDARY][NEWLINE]user: and how would the pension be?


user: What can I do since I could have been exposed to environmental hazards while serving in Iraq?[NEWLINE]agent: Are you saying you maybe sick because you had contact with environmental hazards while serving in Iraq?[NEWLINE]user: No, I am not sick I just want information in case I become sick.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get disabilty benefits?[NEWLINE]agent: You will need to file a claim, of course, and you will have to show your health problems are linked to hazards from serving in the military.[NEWLINE]user: very well. now for VA. Can I get more information and resources?[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to VA disability benefits, I think I could have been exposed to environmental hazards while serving in the military..[NEWLINE]agent: Then you may have illnesses or other conditions that could be caused by exposure and this means you can get benefits because of that.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a different illness than those mentioned in the list of related illnesses, but I think it was caused by Agent Orange, can you cover that at no additional cost?[NEWLINE]agent: In that case, you should present a scientific proof that the illness was caused by Agent Orange.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask something else? Regarding my disability, will I have special attention?. Is it possible to get disability benefits from the VA?[NEWLINE]agent: You may be able to get benefits because of illnesses caused by environmental hazards such as particulate matter or large burn pits while serving in Iraq, Afghanistan, and Djibouti.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I file for benefits?[NEWLINE]agent: You will have to show that your health problems stem from contact with environmental hazards while serving.[NEWLINE][BOUNDARY][NEWLINE]user: How would I have been exposed to these hazards?


user: Hello there, I have problems with substance use and need help.[NEWLINE]agent: Of course. The VA health care program covers services to treat substance use problems.[NEWLINE]agent: Do you wish to access these services?[NEWLINE]user: No, it's fine. I just wanted to ask some questions first.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I served in Operation New Dawn and wanted to know what to do when suffering from substance use problems?[NEWLINE]agent: If you served in Operation New Dawn, call your local VA medical center, and ask to speak to the OND coordinator.[NEWLINE][BOUNDARY][NEWLINE]user: That's it. I'd also like to know about the medical services available. A traumatic brain injury caused my depression. How can I get assistance with this?[NEWLINE]agent: We do have specialists to help you with that. We can look them up to find out what facility would be best for you. Does that answer all of your questions?[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way for me to find a place to help me on the VA website?[NEWLINE]agent: Once we help you find the right facility and doctor for you, you can contact them directly through the site, make appointments, and refill any medications.[NEWLINE][BOUNDARY][NEWLINE]user: ok and what do I do if I don't understand the information on the website?[NEWLINE]agent: We also have a phone number you can call. It is 877-222-8387. It is toll-free and it is open from 8 am to 8 pm Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I forgot to ask, do they have specialists for Parkinson's disease too?


user: Hello. I'm currently unemployed and would like to ask about possible jobs for me.[NEWLINE]agent: Of course. We offer the help you need to build your career and find the opportunities that are right for you.[NEWLINE]user: That does sound good. Can you help me out then?[NEWLINE]agent: Yes, I'm positive we can help you out.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, via VR&E, for returning to my previous job? What are your specifications?[NEWLINE]agent: All of these must be true. You: Have an employment barrier or handicap, and Are enrolled in Vocational Rehabilitation and Employment VR&E, and Would like to return to your former job[NEWLINE]user: if i have a work disability[NEWLINE]agent: Are you enrolled in VR&E Vocational Rehabilitation and Employment?[NEWLINE]user: If I am enrolled in VR&E Vocational Rehabilitation and Employment?[NEWLINE]agent: would you like to go back to your previous job?[NEWLINE]user: I would not like to return to my previous job[NEWLINE]agent: I inform you that you do not meet the requirements, so you are not eligible[NEWLINE]user: and would you be eligible for help if you are a Veteran with a service related disability?


user: How are you doing? I have some questions about what to do after a board decision I have a problem with.[NEWLINE]agent: Of course. Do you disagree with the board decision and have new and relevant evidence that supports your case?[NEWLINE]user: No, while I do disagree I lack the evidence that you need.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Because of that I want to request another review from a higher level. Is that possible?[NEWLINE]agent: Yes, you can request a Higher-Level Review of an initial claim or Supplemental Claim decision. This option isn't available after a Higher-Level Review or Board decision though.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to hear! Another initial claim or Supplemental Claim decision related issue. Yes, I have no intention of doing so. *It is not possible to ask a question.[NEWLINE]agent: *not possible to reply*[NEWLINE][BOUNDARY][NEWLINE]user: I want to request a higher level review. What is the time limit that I have to do it and that they accept it?[NEWLINE]agent: You have 1 year from the date on your decision to request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: That's excellent. Now it's time to consider your options. When should I make a Board Appeal request?[NEWLINE]agent: You can request a Board Appeal after an initial claim, Supplemental Claim, or Higher-Level Review decision; and you can't request to appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: About what might happen next, what should I do if the VA calls me to take an exam?[NEWLINE]agent: In that case be sure not to miss them. They are important.[NEWLINE][BOUNDARY][NEWLINE]user: I wasn't planning to. Tell me, if a senior reviewer gives it a second glance, what exactly will happen?[NEWLINE]agent: A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.[NEWLINE][BOUNDARY][NEWLINE]user: That's exactly the information I wanted, thank you. What if I have any other questions?


user: Hey there. I need some assistance with my disability claim.[NEWLINE]agent: Of course. Have you filed a claim for disability compensation then?[NEWLINE]user: No, not yet. I actually have some questions about it first.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I've been wondering if I have to turn in additional forms, other than the standard ones. Do you know more about that?[NEWLINE]agent: In some cases, you may need to turn in one or more additional forms to support your disability claim. You should visit our website to find out which forms you need.[NEWLINE][BOUNDARY][NEWLINE]user: Perhaps an unrelated question. How would I have come into contact with these dangers?[NEWLINE]agent: You could have been exposed to toxic chemicals in the air, water, or soil while serving.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, okay.  I do have another question, though.  I went to a provider outside of the VA system for diagnosis.  Is it required for me to send you any documents in this case?[NEWLINE]agent: Yes, you'll need to upload copies of all medical records that can provide information about the disability you're claiming.[NEWLINE]user: Another concern on medical care, now that I was involved in the research, what happens?[NEWLINE]agent: You can only get medical care through the U.S. Army if you were a volunteer during 1942 and 1975 and have a disease because of it.[NEWLINE][BOUNDARY][NEWLINE]user: If you have any experience with supporting statements? May I still claim my impairment even though I'm not sure if it's on your records?v[NEWLINE]agent: Of course you can. Remember, you'll also want to upload statements that support your claim. These statements should be from people who know about, or who you've talked to about, your claimed medical condition and how and when it occurred.[NEWLINE][BOUNDARY][NEWLINE]user: The next step would be to upload evidence for my disability claim then, right?


user: I don't understand my benefits and how to get them. Can you help me?[NEWLINE]agent: Yes, you have reached the right place. How can I help you?[NEWLINE]user: Ok, how do I know how much my benefits are and how to get them?[NEWLINE]agent: I know all about VA benefits. What is your first question about them?[NEWLINE][BOUNDARY][NEWLINE]user: Well first, I am a veteran but I have depression. Can I still get benefits?[NEWLINE]agent: Yes, you are still covered. Do you have more questions?[NEWLINE][BOUNDARY][NEWLINE]user: Is all I have to do is to contact them?[NEWLINE]agent: Yes, just call your local VA medical center and they will help you.[NEWLINE]user: I already have a VA primary care provider, can I talk to him?[NEWLINE]agent: Of course. You can talk to him about your substance use. Your provider can help you get screened for substance use problems and related issues like PTSD or depression and can offer treatment and support as needed.[NEWLINE][BOUNDARY][NEWLINE]user: I have to admit, all this substance use made me a little broke. I might not be able to pay my mortgage. What if I'm at the risk of becoming homeless? What then?


user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: you want to know more about your VA health care benefits, your health care team, and where you ll go for care[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: you need help accessing services[NEWLINE]agent: call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a contact number to change my address? I just moved and I want to have updated information.[NEWLINE]agent: To change your address, just call 877-222-VETS. It is open from Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know if I can manage my VA health and benefits online?[NEWLINE]agent:  you can manage your VA health and benefits online through VA.gov : Refill your prescriptionsSend a message to your VA health care providerCheck the status of a disability or pension claim[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about  VA services. I worked in Operation New Dawn and was curious about what to do if you have a substance abuse problem?[NEWLINE]agent: If you served in Operation New Dawn, call your local VA medical center, and ask to speak to the OND coordinator.[NEWLINE][BOUNDARY][NEWLINE]user: If my case is Veterans with mental health problems, and elderly or disabled Veterans. what can I do?[NEWLINE]agent: We cover the cost of many of these services under the VA health care program[NEWLINE][BOUNDARY][NEWLINE]user: Are there any health concerns I should be aware of based on my service history?[NEWLINE]agent: Certain healt0h concerns may be more likely to affect Veterans who served in a specific time and place. Find out which health concerns you should be aware of depending on when and where you served[NEWLINE][BOUNDARY][NEWLINE]user: Does VA address the specific health needs of LGBT Veterans?


user: hi i need help about the services they offer for VA with Health Needs and Conditions[NEWLINE]agent: At VA, we offer many services and programs for veterans with specific needs such as female veterans, veterans with mental health problems, and elderly or disabled veterans. We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if there are any health issues I should be aware of based on my service history?[NEWLINE]user: Yes[NEWLINE]agent: Yes. Certain health concerns may be more likely to affect veterans who provided services at a specific time and place.[NEWLINE][BOUNDARY][NEWLINE]user: What is the easiest way to update my address after a move?[NEWLINE]agent: To change your address, just call 877-222-VETS. It is open from Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Also, do they cover the price of medical care for Health needs and conditions?[NEWLINE]agent: We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information about VA dental care benefits, what benefits do I qualify for?[NEWLINE]agent: The dental care must be needed to:Make it possible for you to be in the vocational rehab program, Make it possible for you to reach the goals of your vocational rehab program[NEWLINE]user: I will need to learn more about Multiple Sclerosis. Is Parkinson's disease included in the list?


user: How do I find out how to get health services for a specific condition or need?[NEWLINE]agent:  Mental health and trauma - related needs[NEWLINE][BOUNDARY][NEWLINE]user: if I need help to access the services[NEWLINE]agent: call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m[NEWLINE]user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: If you want to know more about your VA health care benefits, your health care team, and where you ll go for care, we can help. Learn more about your VA health care coverages[NEWLINE][BOUNDARY][NEWLINE]user: As a family member caring for a disabled veteran, am I eligible for any benefits?[NEWLINE]agent: Yes, you apply to the request.[NEWLINE][BOUNDARY][NEWLINE]user: Can my wife enjoy the benefits?[NEWLINE]agent: Yes, definitely.[NEWLINE][BOUNDARY][NEWLINE]user: Could you see my scheduled appointments?