user: Hello, I just wanted to know what information I need for my request.[NEWLINE]agent: Of course. You'll need your Social Security number and VA file number, for example.[NEWLINE]agent: Are you dependent of a Veteran or service member?[NEWLINE]user: Yes, my husband is a Veteran.[NEWLINE]agent: In that case you'll also need that person's Social Security number or VA file number and basic service history information.[NEWLINE][BOUNDARY][NEWLINE]user: We have those. Which forms do I have to fill out and send to you?[NEWLINE]agent: You'll need to download the VA Form 22 - 1995 for Veterans and service members PDF, and the VA Form 22 - 5495 for dependents PDF.[NEWLINE][BOUNDARY][NEWLINE]user: Actually, can I get someone to help me with submitting my request? It's all a bit confusing and overwhelming to me.[NEWLINE]agent: Yes, you can work with a trained professional called an accredited representative to get help requesting a change to your benefits and submitting your request.[NEWLINE][BOUNDARY][NEWLINE]user: My husband just chimed in and said we can do it on our own, he'll fill it out and we are going to send it by mail. Is that possible?[NEWLINE]agent: You'll need to download the VA Form 22 - 1995 for Veterans and service members PDF, and the VA Form 22 - 5495 for dependents PDF then.[NEWLINE]user: Gotcha. Then we fill it out and mail it to the local office, right?[NEWLINE]agent: Yes, fill out the form and mail it to the VA regional claims processing office that s in the same region as your school. You can find a list of regional claims processing offices on our page.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. You said a Social Security number or VA file number is needed, correct?


user: What information do you have about the Affordable Care Act and how it affects VA health care coverage?[NEWLINE]agent: The Affordable Care Act or ACA was created to expand access to coverage, control health care costs, and improve health care quality and care.[NEWLINE][BOUNDARY][NEWLINE]user: Will my VA health coverage meet the minimum coverage for ACA requirement?[NEWLINE]agent: Yes, you VA health coverage meets the minimum coverage requirement.[NEWLINE]user: What happens if I do have the minimum coverage?[NEWLINE]agent: You won't have to pay the fee on your taxes if enrolled in VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Do I still have to pay the penalty if I didn't have health insurance?[NEWLINE]agent: starting in 2019 or any year after you do not have to pay a penalty if you have no health insurance.[NEWLINE]agent: Do you have health insurance for 2019?[NEWLINE]user: No, I do not have health insurance for 2019.[NEWLINE][BOUNDARY][NEWLINE]user: What programs to I need to be in to qualify for ACA minimum?


user: what is VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to find out how to apply?[NEWLINE]user: not at this time[NEWLINE][BOUNDARY][NEWLINE]user: does disability compensation pay monthly?[NEWLINE]agent:  VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]user: how do you Manage your Veterans disability benefits[NEWLINE]agent:  Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE][BOUNDARY][NEWLINE]user: can I get More information and resources[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: are you looking for grants?


user: Are there Resources and support outside VA[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]user: do they have a support website?[NEWLINE]agent:  visit the Military OneSource website[NEWLINE]user: How do I reach SAMHSA?[NEWLINE]agent: Call 1800 - 662-HELP 800 - 662 - 4357[NEWLINE]user: can I get  Resources and support outside VA[NEWLINE]agent:  You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]agent: did you need the hotline number?[NEWLINE]user: no[NEWLINE]user: are there other resources?


user: What can I do since I could have been exposed to environmental hazards while serving in Iraq?[NEWLINE]agent: Are you saying you maybe sick because you had contact with environmental hazards while serving in Iraq?[NEWLINE]user: No, I am not sick I just want information in case I become sick.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get disabilty benefits?[NEWLINE]agent: You will need to file a claim, of course, and you will have to show your health problems are linked to hazards from serving in the military.[NEWLINE][BOUNDARY][NEWLINE]user: I think I could have been exposed to environmental hazards while serving in the military.[NEWLINE]agent: Then you may have illnesses or other conditions that could be caused by exposure and this means you can get benefits because of that.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to get disability benefits from VA?[NEWLINE]agent: You may be able to get benefits because of illnesses caused by environmental hazards such as particulate matter or large burn pits while serving in Iraq, Afghanistan, and Djibouti.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I file for benefits?[NEWLINE]agent: You will have to show that your health problems stem from contact with environmental hazards while serving.[NEWLINE][BOUNDARY][NEWLINE]user: How would I have been exposed to these hazards?


user: Hello there, I have problems with substance use and need help.[NEWLINE]agent: Of course. The VA health care program covers services to treat substance use problems.[NEWLINE]agent: Do you wish to access these services?[NEWLINE]user: No, it's fine. I just wanted to ask some questions first.[NEWLINE]user: I served in Operation New Dawn and wanted to know what to do when suffering from substance use problems?[NEWLINE]agent: If you served in Operation New Dawn, call your local VA medical center, and ask to speak to the OND coordinator.[NEWLINE]user: So all I have to do is to call there?[NEWLINE]agent: Yes, just call your local VA medical center and they will help you.[NEWLINE]user: I already have a VA primary care provider, can I talk to him?[NEWLINE]agent: Of course. You can talk to him about your substance use. Your provider can help you get screened for substance use problems and related issues like PTSD or depression and can offer treatment and support as needed.[NEWLINE][BOUNDARY][NEWLINE]user: I have to admit, all this substance use made me a little broke. I might not be able to pay my mortgage. What if I'm at the risk of becoming homeless? What then?


user: Hello. I'm currently unemployed and would like to ask about possible jobs for me.[NEWLINE]agent: Of course. We offer the help you need to build your career and find the opportunities that are right for you.[NEWLINE]user: That does sound good. Can you help me out then?[NEWLINE]agent: Yes, I'm positive we can help you out.[NEWLINE][BOUNDARY][NEWLINE]user: I've been searching for information and resources on how to get back into employment on the Internet, but didn't find anything too helpful.[NEWLINE]agent: Well, on our website you can for example view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know more about other VA benefits and services?[NEWLINE]user: No, thank you.[NEWLINE][BOUNDARY][NEWLINE]user: I'm rather young for a Veteran, so I was wondering if I can still go to college somehow. Can you tell me what to do?[NEWLINE]agent: Yes, our counselors can help you transition from military to college life.[NEWLINE][BOUNDARY][NEWLINE]user: That'd be fantastic. Also, where can I get help if I'm financially troubled and am about to lose my house?


user: How are you doing? I have some questions about what to do after a board decision I have a problem with.[NEWLINE]agent: Of course. Do you disagree with the board decision and have new and relevant evidence that supports your case?[NEWLINE]user: No, while I do disagree I lack the evidence that you need.[NEWLINE][BOUNDARY][NEWLINE]user: Because of that I want to request another review from a higher level. Is that possible?[NEWLINE]agent: Yes, you can request a Higher-Level Review of an initial claim or Supplemental Claim decision. This option isn't available after a Higher-Level Review or Board decision though.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. So what is the time limit on requesting a review?[NEWLINE]agent: You have 1 year from the date on your decision to request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, got that. And what if VA schedules an exam for me?[NEWLINE]agent: In that case be sure not to miss them. They are important.[NEWLINE][BOUNDARY][NEWLINE]user: I wasn't planning to. Tell me, if a senior reviewer gives it a second glance, what exactly will happen?[NEWLINE]agent: A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.[NEWLINE][BOUNDARY][NEWLINE]user: That's exactly the information I wanted, thank you. What if I have any other questions?


user: Hey there. I need some assistance with my disability claim.[NEWLINE]agent: Of course. Have you filed a claim for disability compensation then?[NEWLINE]user: No, not yet. I actually have some questions about it first.[NEWLINE][BOUNDARY][NEWLINE]user: I've been wondering if I have to turn in additional forms, other than the standard ones. Do you know more about that?[NEWLINE]agent: In some cases, you may need to turn in one or more additional forms to support your disability claim. You should visit our website to find out which forms you need.[NEWLINE][BOUNDARY][NEWLINE]user: Err, alright. Well, I have another question. I went to a non-VA health care provider for diagnosis. Do I need to send you any documents in this case?[NEWLINE]agent: Yes, you'll need to upload copies of all medical records that can provide information about the disability you're claiming.[NEWLINE][BOUNDARY][NEWLINE]user: I'm not sure if my disability is part of your records, can I claim it anyway?[NEWLINE]agent: Of course you can. Remember, you'll also want to upload statements that support your claim. These statements should be from people who know about, or who you've talked to about, your claimed medical condition and how and when it occurred.[NEWLINE][BOUNDARY][NEWLINE]user: The next step would be to upload evidence for my disability claim then, right?


user: I don't understand my benefits and how to get them. Can you help me?[NEWLINE]agent: Yes, you have reached the right place. How can I help you?[NEWLINE]user: Ok, how do I know how much my benefits are and how to get them?[NEWLINE]agent: I know all about VA benefits. What is your first question about them?[NEWLINE][BOUNDARY][NEWLINE]user: Well first, I am a veteran but I have depression. Can I still get benefits?[NEWLINE]agent: Yes, you are still covered. Do you have more questions?[NEWLINE][BOUNDARY][NEWLINE]user: My depression is a result of a traumatic brain injury. How do I get help with that?[NEWLINE]agent: We do have specialists to help you with that. We can look them up to find out what facility would be best for you. Does that answer all of your questions?[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way for me to find a place to help me on the VA website?[NEWLINE]agent: Once we help you find the right facility and doctor for you, you can contact them directly through the site, make appointments, and refill any medications.[NEWLINE][BOUNDARY][NEWLINE]user: ok and what do I do if I don't understand the information on the website?[NEWLINE]agent: We also have a phone number you can call. It is 877-222-8387. It is toll-free and it is open from 8 am to 8 pm Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I forgot to ask, do they have specialists for Parkinson's disease too?


user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: you want to know more about your VA health care benefits, your health care team, and where you ll go for care[NEWLINE]user: not[NEWLINE]user: you need help accessing services[NEWLINE]agent: call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Can I manage my VA health and benefits online?[NEWLINE]agent:  you can manage your VA health and benefits online through VA.gov : Refill your prescriptionsSend a message to your VA health care providerCheck the status of a disability or pension claim[NEWLINE][BOUNDARY][NEWLINE]user: If that is my case, what can I do?[NEWLINE]agent: We cover the cost of many of these services under the VA health care program[NEWLINE][BOUNDARY][NEWLINE]user: Are there any health concerns I should be aware of based on my service history?[NEWLINE]agent: Certain healt0h concerns may be more likely to affect Veterans who served in a specific time and place. Find out which health concerns you should be aware of depending on when and where you served[NEWLINE][BOUNDARY][NEWLINE]user: Does VA address the specific health needs of LGBT Veterans?


user: hi i need help about the services they offer for VA with Health Needs and Conditions[NEWLINE]agent: At VA, we offer many services and programs for veterans with specific needs such as female veterans, veterans with mental health problems, and elderly or disabled veterans. We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if there are any health issues I should be aware of based on my service history?[NEWLINE]user: Yes[NEWLINE]agent: Yes. Certain health concerns may be more likely to affect veterans who provided services at a specific time and place.[NEWLINE][BOUNDARY][NEWLINE]user: and do they cover the costs for medical services?[NEWLINE]agent: We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]user: and is Parkinson's disease included?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: Want to learn more about your VA health care benefits?


user: How do I find out how to get health services for a specific condition or need?[NEWLINE]agent:  Mental health and trauma - related needs[NEWLINE][BOUNDARY][NEWLINE]user: if I need help to access the services[NEWLINE]agent: call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m[NEWLINE]user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: If you want to know more about your VA health care benefits, your health care team, and where you ll go for care, we can help. Learn more about your VA health care coverages[NEWLINE][BOUNDARY][NEWLINE]user: Does VA address the specific health needs of LGBT Veterans?[NEWLINE]agent:  We re committed to serving the health needs of Veterans with LGBT and related identities and providing care in a sensitive, safe environment at all VA health facilities[NEWLINE]agent: if I need help to access the services,[NEWLINE]user: yes[NEWLINE]agent: you can download these fact sheets:Transgender male health care PDF[NEWLINE][BOUNDARY][NEWLINE]user: Can I manage my VA health and benefits online?


user: Hello. Hope you're in good health. I need some information about my benefits.[NEWLINE]agent: Of course. Do you want to know more about your VA health care benefits, your health care team, and where you ll go for care?[NEWLINE]user: No, that's not what I need to know.[NEWLINE]user: Can I talk to someone about how to access certain services?[NEWLINE]agent: Yes, simply call our toll-free hotline at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for the number. You see, I don't understand how to manage my benefits online. Or can you actually explain it to me quickly?[NEWLINE]agent: Yes, I can.[NEWLINE]agent: Are you signed up for the VA health care program?[NEWLINE]user: No, I'm not signed up.[NEWLINE][BOUNDARY][NEWLINE]user: I'm considering an application. Are health concerns a general problem for veterans?


user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: Do you want to know more  about your VA health care benefits, your health care team, and where you ll go for care,[NEWLINE]user: yes[NEWLINE]agent:  we can help[NEWLINE][BOUNDARY][NEWLINE]user: If I'm signed up for the VA health care program can I manage my VA health benefits online?[NEWLINE]agent: you can manage your VA health and benefits online through VA.gov : Refill your prescriptionsSend a message to your VA health care providerCheck the status of a disability or pension claim[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent: call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: Is there information on same sex marriages?[NEWLINE]agent: You can Read about our approach to recognizing same - sex marriage[NEWLINE][BOUNDARY][NEWLINE]user: Are there any health concerns I should be aware of based on my service history?[NEWLINE]agent:  Yes.Certain health concerns may be more likely to affect Veterans who served in a specific time and place. Find out which health concerns you should be aware of depending on when and where you served[NEWLINE][BOUNDARY][NEWLINE]user: Do you offer assistance for like mental health problems?


user: What services are available for health needs and conditions?[NEWLINE]agent: At VA, we offer many services and programs for Veterans with specific needs like women Veterans, Veterans with mental health problems, and elderly or disabled Veterans.We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have any health concerns based on your service history?[NEWLINE]user: Yes[NEWLINE]agent: Certain health concerns may be more likely to affect Veterans who served in a specific time and place. Find out which health concerns you should be aware of depending on when and where you served[NEWLINE]user: So it depends on where I served?[NEWLINE]agent:  Yes. Certain health concerns may be more likely to affect Veterans who served in a specific time and place.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help understanding my benefits or accessing services?[NEWLINE]agent: Do you need to know more about your VA health care benefits, your health care team, and where you ll go for care[NEWLINE]user: No[NEWLINE]user: Can you help access the services?


user: I'm a vet and wanted to know what you have for someone like me[NEWLINE]agent: At VA, we offer many services and programs for Veterans with specific needs like women Veterans, Veterans with mental health problems, and elderly or disabled Veterans. We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]user: but do you have anything for someone that served during a certain war or area like them boys that had problems with agent orange?[NEWLINE]agent: Yes, certain health concerns may be more likely to affect Veterans who served in a specific time and place. We can help you find out which health concerns you should be aware of depending on when and where you served.[NEWLINE][BOUNDARY][NEWLINE]user: what about gay vets, do you have something to make them feel like they are taken care of?[NEWLINE]agent: Yes, we are committed to serving the health needs of Veterans with LGBT and related identities and providing care in a sensitive, safe environment at all VA health facilities. We have fact sheets you can download for more information.[NEWLINE]agent: Would you like more information on this?[NEWLINE]user: yes[NEWLINE]agent: We have PDF fact sheets you can download. we have more information on Transgender male health care, Transgender female health care, Male Veterans: Gay and bisexual health care, and Female Veterans: Lesbian and bisexual health care[NEWLINE][BOUNDARY][NEWLINE]user: can I get more help so someone can explain things to me?[NEWLINE]agent: Yes, if you want to know more about your VA health care benefits, your health care team, and where you will go for care, we can help.[NEWLINE][BOUNDARY][NEWLINE]user: can I do some of these things online or do I have to visit my local VA office?


user: are you a real person or a robot? anyways, I need health care for depression[NEWLINE]agent: We can help you find out how to get health services for mental health and trauma-related needs[NEWLINE][BOUNDARY][NEWLINE]user: what do you have?[NEWLINE]agent: VA offers many services and programs for Veterans with specific needs. We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]user: can I do all of my business with the VA online?[NEWLINE]agent: If you are in a VA health care program you can manage your VA health benefits online through VA.gov[NEWLINE][BOUNDARY][NEWLINE]user: is there more help with understanding the services available to me?[NEWLINE]agent: Yes, we can help if you want to know more about your VA health care benefits, your health care team, and where you will go for care. Do you need a phone number to call for more help?[NEWLINE]user: no I prefer to get help online[NEWLINE][BOUNDARY][NEWLINE]user: will you help me by finding out if I was exposed to anything that could make me sick?


user: Hello, I came here to learn in what way your services can cover my health needs.[NEWLINE]agent: At VA, we offer many services and programs for Veterans with specific needs like women Veterans, Veterans with mental health problems, and elderly or disabled Veterans. We cover the cost of many of these services under the VA health care program.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you concerned about your health because of your service history?[NEWLINE]user: Yes, I am. I have some issues with my health since I have served my country.[NEWLINE]agent: Then you should know that certain health concerns may be more likely to affect Veterans who served in a specific time and place. We can help you find out which health concerns you should be aware of depending on when and where you served.[NEWLINE][BOUNDARY][NEWLINE]user: That'd be helpful. Now, what advantages do I have when I'm signed up for the VA health care program?[NEWLINE]agent: You can manage your VA health and benefits online through VA.gov: Refill your prescriptions. Send a message to your VA health care provider. Check the status of a disability or pension claim.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have questions about these things? Can you help me then?[NEWLINE]agent: Yes, we can help.[NEWLINE][BOUNDARY][NEWLINE]user: Great, so how exactly can I figure out if your services could help me with a specific need?[NEWLINE]agent: We can help you with mental health and trauma-related needs, for example.[NEWLINE]user: Can you help me with military sexual trauma too?


user: I would like information related to the costs of medical care.[NEWLINE]agent: What information do you specifically want to obtain?We are committed to providing free medical care for military service-related conditions and for veterans with catastrophic disabilities and disability ratings of at least 50%, as well as for those who cannot afford care.[NEWLINE][BOUNDARY][NEWLINE]user: What are the costs of VA health care costs?[NEWLINE][BOUNDARY][NEWLINE]agent: You can get free VA medical care for any illness or injury.[NEWLINE]user: Can I get free medical care from veterans?[NEWLINE]agent: Can you get free VA medical care for any illness or injury?[NEWLINE][BOUNDARY][NEWLINE]user: What other services do they offer?[NEWLINE]agent: Yes, we have multiple benefits.[NEWLINE]user: Should I provide my financial information for details?[NEWLINE]agent: No, we don't need that kind of information.[NEWLINE]user: Can I always qualify for VA Enhanced Health Care Eligibility Status?[NEWLINE]agent: Yes, and you do not need to give us additional information.[NEWLINE]user: Can I qualify for 5 years of free assistance?


user: What are employment benefits for dependent family members?[NEWLINE]agent:  Find out if you re eligible and how to apply to get career and educational counseling through VR&E as the dependent family member of a service member or Veteran with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get Educational and Career Counseling services provided by VR&E (also called Chapter 36)?[NEWLINE]agent: You may be eligible for Educational and Career Counseling if you meet both of the requirements[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply?[NEWLINE]agent: You can apply online right now[NEWLINE]agent: Are you or family using VR&E benefits and services?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]user: What kind of VR&E benefits can I get?[NEWLINE]agent: You can get educational and vocational counseling, plus help with : Exploring your abilities and interestsMapping out a path to employment[NEWLINE][BOUNDARY][NEWLINE]user: What are dependents eligible for?[NEWLINE]agent:  The Post-9/11 GI Bill Chapter 33 is one thing.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for Chapter 36 services?


user: hi i need help about VA Education and Training Benefits[NEWLINE]agent: VA education benefits help veterans, service members, and their qualified family members with needs like paying for college tuition, finding the right school or training program, and getting professional advice.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what you can do on this page?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What other VA benefits and services are there?[NEWLINE]agent: Of course one is: VA Transition Assistance Learn about the VA benefits available to you and your family as you leave Active Duty, the National Guard, or the Reserve.[NEWLINE]user: What should I do if I want a mortgage loan?[NEWLINE]agent: Explore veterans mortgage loan options, apply for your COE Eligibility Certificate, and get help if you're having trouble making your mortgage payments.[NEWLINE]user: And where should I go to help find a job?[NEWLINE]agent: Get help from the US Department of Labor. USA To find a job, get training, or explore career options.[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks and how do I get GI Bill and other educational benefits?


user: can you give me details of Get GI Bill and other education benefits[NEWLINE]agent: About GI Bill benefitsLearn how the GI Bill works and explore your options to pay for school or training[NEWLINE]agent: After submitting the application, what should I do?[NEWLINE]user: it's not my case[NEWLINE]agent: what other benefit should i know[NEWLINE]user: How to applyLearn how to prepare and apply for the GI Bill or other VA education and training benefits[NEWLINE]agent: you want to know the GI Bill eligibility[NEWLINE]user: not[NEWLINE]agent: About GI Bill benefitsLearn how the GI Bill works and explore your options to pay for school or training[NEWLINE]user: it's not my case[NEWLINE][BOUNDARY][NEWLINE]user: what are the benefits of VA education[NEWLINE]agent: VA education benefits help Veterans, service members, and their qualified family members with needs like paying college tuition, finding the right school or training[NEWLINE][BOUNDARY][NEWLINE]user: how to manage veterans education benefits


user: I need more information and resources about VA Education Benefits[NEWLINE]agent: Learn about VA's educational benefit programs and compare GI Bill benefits by school.[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know what other VA benefits and services exist?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What do I do with my benefit? If my school closed?[NEWLINE]agent: Request to restore your GI Bill benefits If your school closed or its program ended due to a change in VA regulations or a new law, request that your GI Bill benefits be reinstated.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't qualify for the GI Post-9/11 Bill?[NEWLINE]agent: you can access Other educational assistance programs If you are a member of the Guard, a reservist or a veteran who does not qualify for the GI Post-9/11 Bill,[NEWLINE][BOUNDARY][NEWLINE]user: And what help can I get to discover my professional career?[NEWLINE]agent: Get a CareerScope evaluation to help you discover your career path as you transition to civilian life.[NEWLINE][BOUNDARY][NEWLINE]user: And what would you recommend while leaving active duty?


user: hi i need help about VA Education and Training Benefits[NEWLINE]agent: VA education benefits help veterans, service members, and their qualified family members with needs like paying for college tuition, finding the right school or training program, and getting professional advice.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what you can find on this page?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to know if I want to get GI Bill and other educational benefits?[NEWLINE]agent: About the GI Bill benefits Learn how the GI Bill works and explore your options for paying for school or training.[NEWLINE]agent: Do you want to know what to do after applying?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: What should I know about VA's other benefits and services?[NEWLINE]agent: VA Transition Assistance Learn about the VA benefits available to you and your family as you leave Active Duty, the National Guard, or the Reserve.[NEWLINE][BOUNDARY][NEWLINE]user: Can the Gl Bill school or program be changed?[NEWLINE]agent: of course Change your school or GI Bill program Request a change to use a different GI Bill program or to transfer your benefits to a new school or training program.[NEWLINE][BOUNDARY][NEWLINE]user: and what things does this program cover?


user: Hello, i've been reading about the benefits that Veterans can get, but i was wondering about education benefits. Could you tell me about it, if possible?[NEWLINE]agent: Sure. You have many options to pay for school or training.[NEWLINE]agent: Have you applied already?[NEWLINE]user: Yes, i had.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of benefits can i get with that?[NEWLINE]agent: There are some like paying college tuition, finding the right school or training program and getting career counseling.[NEWLINE][BOUNDARY][NEWLINE]user: And which topics you can guide me, please?[NEWLINE]agent: Well, i can tell you about Getting education benefits, manage your Veteran's education benefits and more information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Oh i see, what can you tell me about other benefits and services?[NEWLINE]agent: Well, you have the VA transition assistance for when you go out of the active duty life.[NEWLINE][BOUNDARY][NEWLINE]user: Then i could have access to those earlier benefits, isn't?[NEWLINE]agent: That's correct, like i said, many benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What can i do managing my benefits?[NEWLINE]agent: You can apply to restore your BI Bill benefits if your school is closed or ended for a change.[NEWLINE]user: What can i do with that managing?


user: Hello there. Please, do you have any educational benefits for veterans?[NEWLINE]agent: Yes, we have. We offer you the VA educational benefits which help veterans and their qualified family members with needs like paying college tuition, finding the right school or training program and getting career counseling.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like me to explain more about what do you have in this section?[NEWLINE]user: Yes please.[NEWLINE]agent: Aside the VA education benefits. We can help you on getting GI Bill and other education benefits, plus managing your veterans education benefits and getting more information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, then, what can yo tell me about the GI Bill?[NEWLINE]agent: As said before, it can help you to pay for school or training.[NEWLINE]agent: Do you want to know what to do after you apply for these benefits?[NEWLINE]user: No, there's no necessity right now.[NEWLINE]agent: Do you want to know how to prepare for the application?[NEWLINE]user: Yeah, that would be good.[NEWLINE][BOUNDARY][NEWLINE]user: But first, could you remind me what else i get besides paying school?


user: I am looking for more information about VA education.[NEWLINE]agent: Yes, I can help you learn about VA education benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you interested in learning about any other VA benefits or services?[NEWLINE]user: I guess I am.[NEWLINE]agent: I can help you learn about transferring out of active duty.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer my unused post 9/11 GI bill benefits to my spouse?[NEWLINE]agent: Yes.[NEWLINE]user: Is there an online system to verify if I am enrolled?[NEWLINE]agent: Yes, we have a system called WAVE.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I was wondering if there is any help if I have trouble paying my mortgage?[NEWLINE]agent: Yes, you can apply for a Certificate of Eligibility COE.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply to have my GI Bill benefits restored?[NEWLINE]agent: Yes, I can help you with that as well.[NEWLINE][BOUNDARY][NEWLINE]user: What about vocational rehabilitation?


user: What are VA education and training benefits for?[NEWLINE]agent: VA education benefits help Veterans, service members, and their qualified family members with things such as college tuition, finding a good school, and getting career counseling.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to go on this page to learn about Veteran Education benefits?[NEWLINE]user: Yes, I would like to look at the page.[NEWLINE]agent: You will then be able to learn about GI Bill and other education benefits, manage your Veterans education benefits and find more resources.[NEWLINE][BOUNDARY][NEWLINE]user: Can I learn about getting GI Bill and other education benefits?[NEWLINE]agent: You will learn how the GI Bill works and explore your options to pay for school or training.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to register to do business with VA and get support for my Veteran-owned business?[NEWLINE]agent: Yes, you can register to do business with VA and get support for your Veteran owned small business.[NEWLINE][BOUNDARY][NEWLINE]user: How can I manage my Veteran's education benefits?[NEWLINE]agent: You can view your VA payment history for VA education and other benefits you may have including disability compensation and pension.[NEWLINE][BOUNDARY][NEWLINE]user: What other VA benefits and services are available?[NEWLINE]agent: VA transition assistance is available to you and your family as you move out of active-duty, National Guard, or Reserve service.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to learn about choosing GI Bill approved schools?


user: I would like to know more about VA education benefits.[NEWLINE]agent: Of course. VA education benefits help Veterans, service members, and their qualified family members with needs like paying college tuition, finding the right school or training program, and getting career counseling.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what regarding those benefits we offer on this page?[NEWLINE]user: Yeah, that'd be wonderful.[NEWLINE]agent: On this page you can get the GI Bill and other education benefits, manage your Veterans education benefits and find more information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, so you offer career counseling as well?[NEWLINE]agent: Correct. We offer career counseling for Veterans, service members and their qualified family members.[NEWLINE][BOUNDARY][NEWLINE]user: You talked about a GI Bill before. What is that and how does it work?[NEWLINE]agent: You can learn more about the GI Bill and explore your options to pay for school or training on our page.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. Do you have some reviews or recommendations from people who used this GI Bill before?[NEWLINE]agent: Yes, we have My Story. It tell you how Veterans and service members use the GI Bill. Hear inspiring stories from Veterans and service members who've advanced their education and training with the Post-9/11 GI Bill.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. And what if I don't qualify for this GI Bill? Can I still apply for education benefits?


user: Where can I learn more about VA education and training benefits?[NEWLINE]agent: You're in the right place. VA education benefits help Veterans, service members, and their qualified family members with needs like paying college tuition, finding the right school or training program, and getting career counseling.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what you can do on our page?[NEWLINE]user: Yes, by all means.[NEWLINE]agent: You can get the GI Bill and other education benefits, manage your Veterans education benefits or find more information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: That's quite informative, thank you. Are there any other benefits I should be aware of?[NEWLINE]agent: You can explore options for Veterans home loans, apply for your Certificate of Eligibility COE, and get help if you're having trouble making your mortgage payments.[NEWLINE][BOUNDARY][NEWLINE]user: About the GI Bill you mentioned before: my brother used that service, but his school closed. Does that mean his benefits are gone for good?[NEWLINE]agent: You can apply to restore your GI Bill benefits, if your school closed or your program ended because of a change in VA regulations or a new law. Simply apply to have your GI Bill benefits restored.[NEWLINE][BOUNDARY][NEWLINE]user: And are there any other options or programs beside GI Bill?[NEWLINE]agent: Of course. If you're a Guardsman, Reservist, or Veteran who doesn't qualify for the Post-9/11 GI Bill, you may be eligible for other VA education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me more information about these services?[NEWLINE]agent: You can visit our page to learn about VA education benefits programs and compare GI Bill benefits by school.[NEWLINE][BOUNDARY][NEWLINE]user: Fair enough. Are there any other services I should know about?


user: I need help with the VA Welcome Kit[NEWLINE]agent: Okay, the VA Welcome Kit can help inform you of the benefits and services that are available to you.[NEWLINE][BOUNDARY][NEWLINE]user: How do I download the guides I want?[NEWLINE][BOUNDARY][NEWLINE]agent: are you a Veteran?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: are you a family member?[NEWLINE]user: no, I'm a friend that is helping a friend[NEWLINE][BOUNDARY][NEWLINE]agent: and you would like to learn more about benefits?[NEWLINE]user: yes, about disability[NEWLINE]agent: You can use VA.gov to file a claim for disability compensation for conditions related to military service, and manage benefits[NEWLINE][BOUNDARY][NEWLINE]user: and can I get the VA Welcome Kit?


user: Hello there, I would like to know more about VA benefits for service members.[NEWLINE]agent: Are you serving on active duty in the United States uniformed services?[NEWLINE]user: Yes, I am a member of the National Guard.[NEWLINE]agent: In that case you may be eligible for VA benefits both during service and after separation or retirement.[NEWLINE][BOUNDARY][NEWLINE]user: Great. One more thing, I suffer from hearing loss. Do you have a phone number for people who are hard of hearing?[NEWLINE]agent: We do. Please call TTY: 1-800-877-8339 if you have hearing loss.[NEWLINE]user: I've noted that down. Well, since my last combat mission I suffer from some mental health problems and it's been really tough for me recently. Can I get some help?[NEWLINE]agent: Of course. If you need support for a specific mental health problem or if you re having problems sleeping or controlling your anger, we offer help in the shape of VA mental health services.[NEWLINE]user: How can I sign up for these VA mental health services? My wife says I should, because I often shout in my sleep.[NEWLINE]agent: Simply call or walk in to any VA medical center anytime, day or night. Find your nearest VA health facility or call or walk in to any Vet Center during clinic hours.[NEWLINE][BOUNDARY][NEWLINE]user: I see. While we're at it, can you tell me about VA benefits I can use during and after service?[NEWLINE]agent: Of course. You can use GI Bill and other education benefits. Use our page to find out if you qualify for VA education benefits to help pay for school or training.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I mentioned before that I have trouble sleeping. Can VA health care help me with that as well?


user: can you give me details of Access and manage your VA benefits and health care[NEWLINE]agent: you want to know about health care[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: and you want to know the requirements for Disability[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: what general VA benefits and health care information[NEWLINE]user: yes[NEWLINE]agent: EducationrCheck your Post-9/11 GI Bill benefitssView your payment historysChange your current education benefits[NEWLINE][BOUNDARY][NEWLINE]user: ok how do i register?[NEWLINE]agent: Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade[NEWLINE][BOUNDARY][NEWLINE]user: and how would the pension be?


user: hi i need help about how to access and manage my VA benefits and healthcare[NEWLINE]agent: want to know about health care?[NEWLINE]user: Yes[NEWLINE]agent: Fill and track your recipes Send a secure message to your healthcare team.   Schedule and view your appointments[NEWLINE]user: What should I do with appointments?[NEWLINE]agent: Schedule and view your appointments[NEWLINE][BOUNDARY][NEWLINE]user: Can you help me learn about the benefits for family members?[NEWLINE]agent: Learn about the benefits for which you may qualify as a spouse, dependent or survivor. And find out what you're eligible for as a family member caring for a veteran with disabilities.[NEWLINE][BOUNDARY][NEWLINE]user: and what records should i make?[NEWLINE]agent: Request a printed veteran ID card, get your VA benefit letters and medical records, and learn how to request a discharge update[NEWLINE][BOUNDARY][NEWLINE]user: and is there health care?


user: Hello! I would like advice on medical care[NEWLINE]agent: Do you want to schedule an appointment?[NEWLINE]user: Not right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Could you give me information about a file for a VA disability increase?[NEWLINE]user: Do you want to file a claim for compensation?[NEWLINE]agent: Yes, I have already submitted it and would like to verify its status.[NEWLINE][BOUNDARY][NEWLINE]user: Could I be eligible as a family member caring for a veteran with disabilities?[NEWLINE]agent: Yes, you apply to the request.[NEWLINE][BOUNDARY][NEWLINE]user: Can my wife enjoy the benefits?[NEWLINE]agent: Yes, definitely.[NEWLINE][BOUNDARY][NEWLINE]user: Could you see my scheduled appointments?


user: How do I access and manage my VA benefits and health care?[NEWLINE]agent: Would you like to know what is covered with health care?[NEWLINE]user: Yes that would help[NEWLINE]agent:  Refill and track your prescriptionsSend a secure message to your health care teamsSchedule and view your appointmentsView your lab and test results[NEWLINE][BOUNDARY][NEWLINE]user: Are there requirements for care under the VA mission Act?[NEWLINE]agent: Yes there are requirements[NEWLINE][BOUNDARY][NEWLINE]user: What are requirements for pension?[NEWLINE]agent: Apply for monthly payments for wartime Veterans and survivors with limited or no income who meet certain age and disability requirements[NEWLINE][BOUNDARY][NEWLINE]user: What burial help is available?[NEWLINE]agent: Get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran 's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What health care information do you have?


user: How can I manage my VA benefits and health care?[NEWLINE]agent: Do you want to know about how to access and manage your health care?[NEWLINE]user: Yes, I would like to know what I would be able to access.[NEWLINE]agent: You can refill and track your prescriptions, send a secure message to your healthcare team, and view appointments and schedule them.[NEWLINE][BOUNDARY][NEWLINE]user: Does the VA have an official podcast?[NEWLINE]agent: Yes, it is called Borne the Battle and it contains stories of inspiring Veterans, important resources, offices, and VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What service member benefits would I find out about?[NEWLINE]agent: You will find out about eligibility during service and which time-sensitive benefits to consider when you are down serving.[NEWLINE][BOUNDARY][NEWLINE]user: Can family members get benefits?[NEWLINE]agent: Yes, your spouse, dependent, or survivor can get them.[NEWLINE][BOUNDARY][NEWLINE]user: What can I check about education benefits?[NEWLINE]agent: You will be ablel to check your Post-9/11 GI Bill benefits; view payment history; or change your current education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What about my disability benefits can I check on VA.gov?


user: I want to use the VA.gov site for my benefits and need help[NEWLINE]agent: Do you need help with Health care?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help with disability?[NEWLINE]user: not that either[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like help with Education topics?[NEWLINE]user: yes[NEWLINE]agent: You can use the site to Check your Post-9/11 GI Bill benefits, View your payment history, Change your current education benefits, and do other things.[NEWLINE][BOUNDARY][NEWLINE]user: also, can you help me with records?[NEWLINE]agent: Yes, you can apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade on the site.[NEWLINE][BOUNDARY][NEWLINE]user: can one also get help with funerals for vets?[NEWLINE]agent: You can get help planning a burial in a VA national cemetery, order a headstone or other memorial item to honor a Veteran's service, and apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: and my ID stuff would be under records?


user: I need help with your site[NEWLINE]agent: Are you looking for help on a particular area like health care?[NEWLINE]user: Yes, health care[NEWLINE]agent: On the site you can fill and track your prescriptions, Send a secure message to your health care team, Schedule and view your appointments, and other tasks.[NEWLINE][BOUNDARY][NEWLINE]user: I need help with my records too, like my ID and my benefits documents so can you do that too?[NEWLINE]agent: Yes, you can get Veteran ID cards, access your VA medical records, and download benefit letters[NEWLINE][BOUNDARY][NEWLINE]user: and it's the place to go for disability issues too right?[NEWLINE]agent: Yes, you can do such tasks as check your claim or appeal status, view your payment history,  or upload evidence to support your claim[NEWLINE][BOUNDARY][NEWLINE]user: is there a place to go for survivor benefits?[NEWLINE]agent: Yes, you can apply for survivor and dependent benefits.[NEWLINE][BOUNDARY][NEWLINE]user: what about other benefits for family?[NEWLINE]agent: You can learn about the benefits you may qualify for as a spouse, dependent, or survivor. Also, find out what you are eligible for as a family member caring for a Veteran with disabilities.[NEWLINE][BOUNDARY][NEWLINE]user: so would my benefits letter that I need be under benefits or records?


user: I need to manage my VA health benefits.[NEWLINE]agent: Is this in regards to your health care?[NEWLINE]user: Yes thanks I do need help with my health care.[NEWLINE]agent: I would be happy to help you. I can assist you with refilling your prescriptions, I can help you contact your health team, and make appointments.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, well thanks, that is good to know. I actually need help with life insurance. What are the options?[NEWLINE]agent: I can help you learn about your options.[NEWLINE][BOUNDARY][NEWLINE]user: I'm interested in learning about dependant benefits. What can I qualify for if my father dies?[NEWLINE]agent: I can help you learn more about dependant benefits and what you qualify for.[NEWLINE][BOUNDARY][NEWLINE]user: Oh that's great. Can you also help me with planning a burial for my father?[NEWLINE]agent: Yes I can help you with that. I can also help you get a headstone as well.[NEWLINE][BOUNDARY][NEWLINE]user: Can he call to check his payment history?


user: I would like to know more about how I can manage my VA benefits and health care, please.[NEWLINE]agent: Of course. Would you like to know more about managing your health care?[NEWLINE]user: Yes, that's what I just said.[NEWLINE]agent: Gladly. You can refill and track your prescriptions, send a secure message to your health care team, schedule and view your appointments.[NEWLINE][BOUNDARY][NEWLINE]user: I see. What can you do for careers and employment?[NEWLINE]agent: You can apply for vocational rehabilitation services, get support for your Veteran-owned small business, and access other career resources.[NEWLINE][BOUNDARY][NEWLINE]user: Seems awfully useful, ok. What about family member benefits?[NEWLINE]agent: On our page you can learn about the benefits you may qualify for as a spouse, dependent, or survivor. You can also find out what you're eligible for as a family member caring for a Veteran with disabilities.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. Which brings me to service member benefits. What benefits can a service member expect?[NEWLINE]agent: On our page you can find out what benefits you may be eligible for during service and which time-sensitive benefits to consider when separating or retiring.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and since I'm not the youngest anymore, can you tell me something about burials for Veterans?


user: I need to access and manage my VA benefits and health care.[NEWLINE]agent: Would you like to look at Health care first?[NEWLINE]user: Yes please[NEWLINE][BOUNDARY][NEWLINE]agent: Are you needing disability information too?[NEWLINE]user: yes[NEWLINE]agent: you can check you claim or appeal status, view payment history, and upload evidence to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: Can I access records?[NEWLINE]agent: You can apply for a printed Veteran ID card, get your VA benefit letters and medical records.[NEWLINE][BOUNDARY][NEWLINE]user: What other resources are available?[NEWLINE]agent: VA has an official podcast.  Borne the Battle spotlights inspiring Veteran stories, important resources, offices, and VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What about health care?[NEWLINE]agent: you can refill and track prescriptions, send secure messages to your health care team and schedule and view your appointments.[NEWLINE]user: What else can I do?


user: I just wanted to get a little info on life insurance[NEWLINE]agent: Okay, VA life insurance can offer financial security for Veterans, service members, and their spouses and dependent children. We can help you look at your options,manage your policy and file claims.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help getting life insurance, mananging your policy and benefits, or are you just looking to get more informed on the subject?[NEWLINE]user: all of it[NEWLINE]agent: Okay, we will help you get life insurance, manange your policy and benefits, and give you more resources on the topic[NEWLINE][BOUNDARY][NEWLINE]user: but can you start with the resources about what insurance I need?[NEWLINE]agent: Would you like to know more about how much life insurance you need?[NEWLINE]user: yes I would so I don't overpay[NEWLINE]agent: You can use the life insurance needs calculator and VGLI comparison questionnaire to help you decide how much life insurance you need[NEWLINE][BOUNDARY][NEWLINE]user: you can take care of all of my life insurance needs huh?[NEWLINE]agent: Yes, we help you explore your options, manage your policy and file claims. VA life insurance can offer financial security for Veterans, service members, and their families[NEWLINE][BOUNDARY][NEWLINE]user: do you have a way for me to sign-up with my e-mail so you send me a newsletter or whatever you send out?


user: I need to know about VA benefits for service members[NEWLINE]agent: ARe you on active duty?[NEWLINE]user: No I am not[NEWLINE]agent: ARe you a traditional or technical member of the National Guard and Reserve?[NEWLINE]user: No I am not[NEWLINE][BOUNDARY][NEWLINE]user: How do I convert SGLI coverage to a Veterans Group Life or commercial policy?[NEWLINE]agent: There are options.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a hearing loss?[NEWLINE]agent: Call TTY 1-800-877-8339[NEWLINE]user: Is there assistance with mental care?[NEWLINE]agent: Yes for a year after separation no matter your discharge status, service history or eligibility for VA health care.[NEWLINE]agent: Do you need mental services right away?[NEWLINE]user: Yes I need to access it right away.


user: I need to know if I can get information on exposure to hazardous chemicals and materials.[NEWLINE]agent: I can help you Find out if you can get disability compensation monthly payments and other benefits for illnesses or other conditions, like the ones listed below. These are illnesses and conditions we believe may be caused by contact with harmful chemicals or other hazardous materials while serving in the military[NEWLINE][BOUNDARY][NEWLINE]agent: Were you a volunteer involved in chemical and biological testing?[NEWLINE]user: Yes[NEWLINE]agent: Were you involved in medical research  for the U.S. biological and chemical programs between 1942 and 1975?[NEWLINE]user: Yes 1973[NEWLINE]agent: You can get medical care through the U.S. Army if you volunteered for this research and have an injury or illness directly caused by your participation.[NEWLINE]user: How do I get help?[NEWLINE]agent: Visit the U.S. Army web page,or Call 800 - 984 - 8523[NEWLINE]user: What about agent orange exposure?[NEWLINE]agent: If you served in the Republic of Vietnam or in or near the Korean Demilitarized Zone DMZ during the Vietnam Era or in certain related jobs you may have had contact with Agent Orange, an herbicide used to clear plants and trees during the war[NEWLINE]user: Does the contaminated drinking water at Camp Lejeune qualify?[NEWLINE]agent: If you served at Camp Lejeune or MCAS New River between August 1953 and December 1987, you may be at risk for certain illnesses believed to be caused by contaminants found in the drinking water during that time.[NEWLINE]user: What about asbestos exposure?


user: I need help with pension benefits[NEWLINE]agent: VA pension benefits are available to some wartime Veterans and their survivors.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more info on what we can help you with?[NEWLINE]user: no, just help me with pension benefits[NEWLINE]user: can you help me with pension benefits?[NEWLINE]agent: Yes, we can help you get pension benefits, manage your pension benefits, and look at more information and resources on the matter[NEWLINE][BOUNDARY][NEWLINE]user: can I also get help with VA health benefits?[NEWLINE]agent: Yes, we can help you find out how to apply for and manage your VA health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: can you also help me later with how to check the status of a claim?[NEWLINE]agent: Yes, we will help you on how to check the status of an open claim for VA disability compensation or pension benefits[NEWLINE][BOUNDARY][NEWLINE]user: Good to know I can come here for all the help I need. I will also need help with the survivors pension, do you have anything on that?


user: Hey there, how is it going?. I'm a veteran with a disability and heard about some program that helps those with my condition. Could you help me out?[NEWLINE]agent: No problem. So, to confirm, are you a service member with a service-connected disability that impacts your ability to work?[NEWLINE]user: No, not a service member. A veteran.[NEWLINE]user: In my case, can i receive help from you in order to start some enterprise?[NEWLINE]agent: Yes, in fact you can. If you're a veteran with a service-connected disability, you can receive help from us to start your own business.[NEWLINE]user: Umm, pretty encouraging. And lets say i prefer to performing a job corresponding to my actual set of skills. Could you help me on that regard?[NEWLINE]agent: Surely, we can. You would have to go for a little process and find out if you can get employment counseling and job-search support.[NEWLINE]user: Well, that's good to know that i have options available. Sorry about being repetitive, but you told me earlier that self employment was possible and that's not only for veterans, did you?[NEWLINE]agent: Totally correct. Not only veterans can apply for this, but service-members can too.[NEWLINE]user: O.k, O.k, is that i was sure to have read about it somewhere. Look.if i want to get more skills on something, you can help me out?


user: I need help getting insurance[NEWLINE]agent: We can help you find out which VA insurance programs may be right for you as a Veteran, service member, spouse, or dependent child.[NEWLINE][BOUNDARY][NEWLINE]user: what VA insurance can I get?[NEWLINE]agent: Different programs cover Veterans, service members, and family members. You may also be able to get short-term financial coverage through TSGLI to help you recover from a traumatic (severe) injury.[NEWLINE]user: how do I know which one is for me? I am in the Army[NEWLINE]agent: SGLI covers service members, and you may also be eligible for other coverage[NEWLINE]agent: Are you ending your military tour of duty soon?[NEWLINE]user: yes[NEWLINE]agent: Okay, you will need to get new coverage quickly. In some cases, you must act within 120 days of leaving the military to be sure there is no break in your coverage.[NEWLINE][BOUNDARY][NEWLINE]user: and I'm getting SGLI?[NEWLINE]agent: You can get SGLI group life insurance while you are serving[NEWLINE]user: is there another option for servicemembers?[NEWLINE]agent: SGLI and you may be able to get other coverage for certain situations[NEWLINE]user: do you have anything for housing?


user: Is it possible for getting more than one VA education benefit at the same time?[NEWLINE]agent: It is possible to qualify for more than one at once.[NEWLINE]agent: You should know, however, that if you qualify for more than one, you cannot use both at the same time. They must be used separately.[NEWLINE]user: I did find out that I qualify for two different ones. How do I decide what to do now?[NEWLINE]agent: We can help you make the right decision for you to help maximize the benefits in your situation.[NEWLINE]user: Do I have to call? I am deaf. Is there a TTY number?[NEWLINE]agent: Yes, we have a regular phone number as well as a TTY phone number.[NEWLINE]user: Great, that is just what I need. Do you have the number?[NEWLINE]agent: Yes, the number for TTY is 711-xxx-xxxx.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I was told that I qualify for Montgomery Bill under Category III. What does that category mean anyway?[NEWLINE]agent: That category is for veterans who were on active duty on September 30, 1990. Does that apply to you?[NEWLINE][BOUNDARY][NEWLINE]user: Yes, that makes sense. How do I enroll once I decide which program is right for me?[NEWLINE]agent: The first step should be to use the GI Bill Comparison tool to make sure you are approved for the benefits.[NEWLINE][BOUNDARY][NEWLINE]user: OK, well I have already been approved. What do I do now?


user: How do I get a Fry Scholarship?[NEWLINE]agent: Do you want to know how to choose a school?[NEWLINE]user: yes[NEWLINE]agent:  The GI Bill Comparison Tool can help you pick a school. Use the GI Bill Comparison ToolsYou should contact your school s certifying official to make sure your program is approved for VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: what are the benefits as a child of a service member[NEWLINE]agent:  You can be married or unmarried[NEWLINE]user: If my parents died in the line of duty before August 1, 2011[NEWLINE]agent: you may qualify for both the Fry Scholarship and the Survivors and Dependents Educational Assistance DEA program.  But you can use only one program at a time.  We cap combined benefits at 81 months of full - time training.[NEWLINE][BOUNDARY][NEWLINE]user: If my parents died in the line of duty before August 1, 2011[NEWLINE]agent: you can use both the Fry Scholarship and DEA. You can get up to 81 months of full - time training, but you can use only one program at a time[NEWLINE][BOUNDARY][NEWLINE]user:  As the spouse of a service member


user: Hello, I have some questions regarding my job and the time in which I recover.[NEWLINE]agent: Of course. Do you have a service-connected disability that limits your ability to work or prevents you from working?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In that case the VA Vocational Rehabilitation and Employment VR&E program also referred to as Chapter 31 can help. We can find out if you're eligible and tell you how you can apply for vocational rehabilitation benefits and services, like help exploring employment options and any required training needs.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great! Do you have any resources I can refer to?[NEWLINE]agent: Yes, you should look into VetSuccess on Campus to find out if our counselors can help you transition from military to college life.[NEWLINE][BOUNDARY][NEWLINE]user: I'll do that. And what about these VR&E programs?[NEWLINE]agent: The VR&E programs for service members and Veterans can provide you with support-and-services tracks for help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.[NEWLINE]user: Good, in that case I'd like to apply for the VR&E programs. Can you help me with that?[NEWLINE]agent: Yes, we can help you find out how to apply for VR&E benefits and services as a service member or Veteran.[NEWLINE][BOUNDARY][NEWLINE]user: What about benefits for my wife? Can you help me with that as well?


user: Can I access my VA life insurance online?[NEWLINE]agent: Do you have VA life insurance?[NEWLINE]user: Yes, I have VA life insurance.[NEWLINE]agent: Do you know the easiest way to access your policy is online through our portal?[NEWLINE][BOUNDARY][NEWLINE]user: Yes, but how do I access my policy?[NEWLINE]agent: Do you have a VA life insurance with a file number that starts with a V, RH, J, RS, K, or W?[NEWLINE]user: No, I don't.[NEWLINE][BOUNDARY][NEWLINE]user: What can I use the online portal for VA life insurance for?[NEWLINE]agent: You can check that your policy status is up to date, pay your premium, and find out about your plan a renewal options with the online portal.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a Veterans Group Life Insurance polity with a VGLI control number?[NEWLINE]agent: You can access your policy online at the Office of Servicemembers Group Life Insurance at Prudential Insurance Company of America.[NEWLINE]user: How do I get access if I have VGLI policy?[NEWLINE]agent: You can go online through Prudential and they work with us to provide your SGLI and VGLI benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to check my premium online?


user: How long will it take for me to get my first disability payment?[NEWLINE]agent: Does your decision notice show at least a 10% disability rating?[NEWLINE]user: Yes, it show a disability rating above 10%[NEWLINE]agent: That means you should get your first payment within 15 days.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I need to make changes to my information?[NEWLINE]agent: You should definitely contact the VA with any changes such as marital status, have a baby, adopt a child, or experience any other life changes that could affect your payment or rating.[NEWLINE]user: What if I have a disability rating of 30% or more?[NEWLINE]agent: You may be able to add eligible dependents to your VA disability to get a higher payment or benefit rate.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't get a payment within 15 days?[NEWLINE]agent: You should call the veterans Help Line at 800-827-1000 TTY :800-829-4833 monday through friday, 8 a.m to 9 p.m., ET.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my address through my VA.gov profile?[NEWLINE]agent: Yes, you can sign in to VA.gov and change your address and other contact information.[NEWLINE][BOUNDARY][NEWLINE]user: If I am a survivor of a Veteran or service member can i see past history of VA payments?


user: I need to make a doctor appointment but I don't know where to go.[NEWLINE]agent: Do you have VA health care?[NEWLINE]user: Yes, that's right.[NEWLINE]agent: We have over 1,200 locations. Are you asking which one you will be able to go to?[NEWLINE][BOUNDARY][NEWLINE]user: Yeah. There are a few within driving distance but I was wondering if I have to go to a certain one or what.[NEWLINE]agent: You will get choose one VA location to receive regular care at.[NEWLINE]user: What if I get sick and have to see special doctors?[NEWLINE]agent: If that is the case, you may be referred to other locations as necessary.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, that's good to know. I just moved into a new town and I wasn't sure how to find a place. They have my old address in my records though. How do I change it?[NEWLINE]agent: To change your address, just call 877-222-VETS. It is open from Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE]user: Thanks. Next question. I have to travel to Europe in six months. Does that affect my coverage at all?[NEWLINE]agent: To make sure you are covered, you will need to sign up for our Foreign Medical Program.[NEWLINE]user: OK. Is there a place to contact if I need more information on this stuff later?


user: Hello, I would like to know More information and resources of VA Health Care[NEWLINE]agent: Among the things you may know are VA Healthcare Copayment Rates See our current copayment rates for different types of care, tests, and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know Other VA benefits and services?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and can i pay online?[NEWLINE]agent: Pay your VA copayment bill Pay your VA copayment securely online, by phone or by mail, or in person and find out what to do if you're having trouble making payments.[NEWLINE][BOUNDARY][NEWLINE]user: After I request what should I do?[NEWLINE]agent: Find out when to expect a decision on your application, and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: and what law protects my health care coverage?[NEWLINE]agent: The ACA Affordable Care Act and your VA health care coverage Find out what you need to know about the Affordable Care Act and what it means for veterans.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Call the National Homeless Veterans Call Center at 877 - 424 - 3838 for help 24 hours a day, 7 days a week. You'll speak privately with a trained VA counselor for free.[NEWLINE][BOUNDARY][NEWLINE]user: What other things should I know?


user: I'm here because I need to know a few things about compensation for veterans with PTSD.[NEWLINE]agent: Do you have symptoms of PTSD and did you suffer a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military?[NEWLINE]user: No, I don't. I'm just here out of interest.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have more information about PTSD support?[NEWLINE]agent: Of course, see our Understanding PTSD and PTSD Treatment booklet for more about PTSD symptoms and treatment or go to our National Center for PTSD website for information about PTSD treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And who should I contact if an emergency happens?[NEWLINE]agent: You can call 911 or go to the nearest emergency room.[NEWLINE]user: Alright, but I meant something else. Do you have a hotline for such cases?[NEWLINE]agent: Of course. You can connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: Great. What if the veteran in question just came home from a combat mission?[NEWLINE]agent: Whether you just returned from a deployment or have been home for 40 years, it's never too late to get help for post-traumatic stress disorder. Getting counseling or treatment can help you manage your symptoms and keep them from getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Do you offer other forms of treatment as well?[NEWLINE]agent: Yes, PTSD specialists provide regular outpatient care to Veterans with PTSD in each VA medical center across the U.S.. Special residential live-in or inpatient care programs found in each region of the U.S. help Veterans with severe PTSD symptoms who have trouble doing normal daily activities like going to work.[NEWLINE]user: I heard there are also providers offering additional care. Is that right?


user: Hello there. I hope you're doing well. I came here to learn more about women's health services for female veterans.[NEWLINE]agent: Of course. Are you a female veteran?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case you're part of the fastest-growing group within our Veteran population. And we're dedicated to meeting your health care needs.[NEWLINE][BOUNDARY][NEWLINE]user: Wonderful. I had a bad sexual experience. Do you provide help related to such traumas?[NEWLINE]agent: Yes, we do. You can get help through VA. You don't need to have a service-connected disability rating, and you may be able to get MST-related care even if you don't qualify for other VA services. You also don't need to have reported the MST or have other proof that it happened.[NEWLINE][BOUNDARY][NEWLINE]user: That's a start. Where can I find women's health services near my location?[NEWLINE]agent: You can look for women's health services specific to your nearest VA medical center. Simply go to the website of the VA health care system that the medical center is part of.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information?[NEWLINE]agent: Our women's health website gives you the latest information about how we help women Veterans stay well and our Center for Women Veterans website tells you about health care and other benefits and programs for women Veterans.[NEWLINE][BOUNDARY][NEWLINE]user: I'll check it out, thanks. How can I connect with my local program manager for female veterans?


user: Please, talk me about my VA care team.[NEWLINE]agent: Your team's goal is to plan all the care you need to help you stay healthy throughout your life.[NEWLINE]agent: Do you want to change to a different primary care doctor?[NEWLINE]user: No, that is not among my plans.[NEWLINE]user: What if I am re-enrolled in VA health care?[NEWLINE]agent: In that case, find out how you can receive care from a provider in your local community through community care.[NEWLINE][BOUNDARY][NEWLINE]user: Can you talk me about my VA primary care provider and PACT team?[NEWLINE]agent: Of course. at VA, we take a team approach to health care with you as the principal figure. Research shows that this type of approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]user: What can you do to take care of me??[NEWLINE]agent: We can help you get care in the way that works best for you. This may include personal visits with your primary care provider, group clinics, and 24/7 phone support. You can also get educational information online and secure messages with your healthcare team through "My HealtheVet" portal.[NEWLINE]user: Anything else you can tell me about my Va care team?


user: need info on whether or not I can use my GI Bill benefits for more classes after graduating[NEWLINE]agent: Yes[NEWLINE]agent: Do you want to earn a degree and then start classes on another degree?[NEWLINE]user: exactly that[NEWLINE]agent: Yes, you can use any left over GI Bill benefits to pay for classes on another degree.[NEWLINE][BOUNDARY][NEWLINE]user: how do you send me the money so I can pay tuition?[NEWLINE]agent: We issue payments after each months classes[NEWLINE]user: I'm on the post 9-11 Bill, I thought it was before classes so I can buy books and pay for the classes?[NEWLINE]agent: For the For the Post-9/11 GI Bill we pay tuition and fees directly to the school.  Money for books is sent to you at the beginning of the term[NEWLINE][BOUNDARY][NEWLINE]user: can I take classes at 2 schools at the same time if I still have benefits leftover?[NEWLINE]agent: Yes, you can take classes at more than one school under the GI Bill if the classes at both schools count toward your degree. Also, the school granting your degree has to consider the classes at the second school to be required in order to get your degree[NEWLINE][BOUNDARY][NEWLINE]user: how much will I be getting so I can budget?[NEWLINE]agent: Your payment amounts will be based on the number of classes you go to and the hours spent in those classes[NEWLINE][BOUNDARY][NEWLINE]user: can a dependent also use my benefits to go to community college or another school?


user: I need help with getting a disability rating[NEWLINE]agent: Did you get a decision notice from us that confirms your disability rating?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: can you get benefits for dependents if you have a rating over 30%?[NEWLINE]agent: Yes,  you can get financial support and benefits for your qualified dependents.[NEWLINE][BOUNDARY][NEWLINE]user: when will you start sending the checks?[NEWLINE]agent: If your decision notice shows at least a 10% disability rating, you will get your first payment within 15 days of the notice.[NEWLINE][BOUNDARY][NEWLINE]user: can the rating help me get healthcare too?[NEWLINE]agent: Yes, disability compensation may include other benefits like health care[NEWLINE][BOUNDARY][NEWLINE]user: what benefits would we be able to get if we had a rating of 100?


user: Hello, I came here to learn more about my disability rating after I had a surgery.[NEWLINE]agent: Are you recovering from surgery or a disability related to your military service that's left you unable to move?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case, you may be able to get a temporary 100 % disability rating and disability compensation or benefits if you have this kind of immobilizing disability.[NEWLINE][BOUNDARY][NEWLINE]user: So, according to the state I'm currently in after my surgery, could I get disability benefits?[NEWLINE]agent: Yes, you may be able to get disability benefits if you've had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service called a service-connected disability.[NEWLINE]user: Does this mean I could get disability benefits?[NEWLINE]agent: Yes, you may be able to get disability benefits if you've had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service called a service-connected disability.[NEWLINE]user: Is it enough that I had surgery?[NEWLINE]agent: In this case, the surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability.[NEWLINE]user: What if my surgery didn't go well and cause severe problems?[NEWLINE]agent: If the surgery resulted in severe issues, like surgical wounds that haven't totally healed, and the surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability, then you qualify.[NEWLINE][BOUNDARY][NEWLINE]user: And who do you provide cover for?


user: Hello, I would like to know what suicide prevention measures there are for veterans[NEWLINE]agent: Are you a veteran in a mental health crisis and are you thinking about hurting yourself, or do you know a veteran who is considering this act now?[NEWLINE]user: do not[NEWLINE]user: but if there is help for them?[NEWLINE]agent: of course You are not alone, and you can get help.[NEWLINE][BOUNDARY][NEWLINE]user: How do I tell my child about a suicide attempt in the family?[NEWLINE]agent: Get tips for talking to children of different ages about suicide:   Preschool children   School-age children[NEWLINE][BOUNDARY][NEWLINE]user: what do you recomend?[NEWLINE]agent: Find these and other resources near you[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Learn about suicide prevention and the support we offer. Visit our suicide prevention website   Visit our Make the Connection website for resources and to see stories of veterans who have overcome depression and other mental health challenges.[NEWLINE][BOUNDARY][NEWLINE]user: and where can I get advice and resources for spouses, parents and veterans?


user: Hello, I was wondering what the next steps are now that I requested a review of a decision.[NEWLINE]agent: Of course. You can find out what happens after you request a decision review on our page.[NEWLINE]agent: Does VA schedule exams for you?[NEWLINE]user: Yes, we made an appointment for an examination.[NEWLINE]agent: In that case be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Yeah, I don't plan to. *not possible to ask a question*[NEWLINE]agent: *not possible to reply*[NEWLINE][BOUNDARY][NEWLINE]user: How much time do I have to file a higher level review?[NEWLINE]agent: You have 1 year from the date on your decision to file a higher-level review.[NEWLINE][BOUNDARY][NEWLINE]user: I won't need that long. So, is it possible for me to file a higher level review to begin with?[NEWLINE]agent: Yes, you can request a higher-level review of an initial claim or supplemental claim decision. This option isn't available after a higher-level review or board appeal. It's also not available if you're one of multiple people claiming the same benefit, this is rare.[NEWLINE][BOUNDARY][NEWLINE]user: I've read some details about this on your page. If I call with a senior review, what do I have to expect?[NEWLINE]agent: During the call, you and/or your representative can talk about why you think the decision should be changed and identify errors.[NEWLINE][BOUNDARY][NEWLINE]user: Say, can I also apply by mail?


user: Hi. I need more information about your medical benefits package[NEWLINE]agent: In our package we cover preventive care services, such as:  Health exams, including gender-specific exams  Health education, including nutrition education[NEWLINE]user: What finger to do to use these services?[NEWLINE]agent: In order to use these services, you must be enrolled in VA health care, and you must have received care from us within the past 24 months. Be sure to tell the urgent care provider that you are using the VA urgent care benefit when you arrive.[NEWLINE]user: What should I do if the emergency care they give me is not covered by VA?[NEWLINE]agent: You must meet several requirements. Learn more about non-VA emergency medical care[NEWLINE]user: and where do i get that information?[NEWLINE]agent: go to the non-VA emergency medical care section[NEWLINE]user: How do I contact the patient advocate at the VA Medical Center?[NEWLINE]agent: Go to the website of the VA health care system of which the medical center is a part. In page navigation, click on Patients and Visitors.[NEWLINE]user: What requirements do I need?[NEWLINE]agent: Are you enrolled in VA Health Care?[NEWLINE]user: do not[NEWLINE]agent: does not qualify as it does not meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: where to get more information about priority groups?


user: How to Apply for Rehabilitation and Employment at VA Voc[NEWLINE]agent: Want to find out how to apply for VA Voc rehabilitation and employment?[NEWLINE][BOUNDARY][NEWLINE]user: yes What if I am a service member who has not yet received a service related disability rating?[NEWLINE]agent: You don't need to wait for a rating. Instead, fill out VA Vocational Rehabilitation - Advance after exiting form VA 28-0588.[NEWLINE]user: what are the requirements for benefits?[NEWLINE]agent: Have you been through the process of the Physical Evaluation Board?[NEWLINE]user: yes[NEWLINE]agent: Yes You may be eligible for VR&E benefits and services[NEWLINE][BOUNDARY][NEWLINE]user: What if he can't go back to work right away?[NEWLINE]agent: You can choose the Independent Living Services[NEWLINE][BOUNDARY][NEWLINE]user: What are the benefits for severely injured active duty members?[NEWLINE]agent: Please note: s [25] Seriously injured active duty members may automatically receive VR&E benefits before VA issues a disability rating, due to Sec. 1631 of the National Defense Authorization Act PL 110-181.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply if I already have a VA disability rating?


user: tell me, VA home loan programs for surviving spouses[NEWLINE]agent: To get a VA - backed home loan as the surviving spouse of a Veteran. you ll need a Certificate of Eligibility COE to show your lender that you qualify for this benefit.[NEWLINE]user: which are the requirements[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a COE?[NEWLINE]agent: You may be able to get a COE if you re the spouse of a Veteran, and at least one of the descriptions below is true for them.[NEWLINE]user: the veteran had to be missing in action or a prisoner?[NEWLINE]agent: Yes, Is missing in action or Is a Prisoner of War POW.[NEWLINE]user: if he was missing in action[NEWLINE]agent: also Is a Prisoner of War POW.[NEWLINE]user: yes in war


user: Hello I need information about the Program and see VA appointments online[NEWLINE]agent: With our VA appointment tools, you can schedule some VA health care appointments online. You can also view details about upcoming appointments and organize your health calendar.[NEWLINE][BOUNDARY][NEWLINE]user: interesting, and how do i talk to someone now?[NEWLINE]agent: Are you a crisis veteran or concerned about one who is?[NEWLINE]user: do not. I just want to know the information[NEWLINE]user: and does this service have any cost?[NEWLINE]agent: This service is private, free and available 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: and what requirements must be met to use the VA dating tool?[NEWLINE]agent: Are you or is the person interested in VA health care enrolled?[NEWLINE]user: yes[NEWLINE]agent: Are you scheduling your appointment with a VA health center that uses online scheduling?[NEWLINE]user: no not yet


user: Can you help me get information for the Premium Waiver for policyholders who are totally disabled?[NEWLINE]agent: Of course, a premium exemption means that you will not have to pay your life insurance premiums the monthly payments you make to maintain your policy. In most cases, premiums can only be waived up to one year before receiving a claim.[NEWLINE]user: What requirements must I meet?[NEWLINE]agent: Do you have a mental or physical disability that prevents you from having a job?[NEWLINE]user: no it doesn't stop me from working[NEWLINE]agent: sorry, you may not be able to get a waiver of your life insurance premiums since you don't meet that requirement[NEWLINE][BOUNDARY][NEWLINE]user: And could you help me find out if I qualify for the SGLI Disability Extension?[NEWLINE]agent: of course let me find out[NEWLINE]user: Thank you. Another question. May I be able to keep my coverage for up to 2 years after the date I leave the military?[NEWLINE]agent: Of course yes. but you must meet two requirements[NEWLINE]user: What requirements must I meet?


user: What is the benefit of a fully developed claim for a VA pension?[NEWLINE]agent: The fully developed claim program is the fastest way available to get your VA pension claim processed without any risk to you.[NEWLINE]agent: Do you have all the required documents to file this claim?[NEWLINE]user: Yes, I have all the needed paperwork.[NEWLINE]agent: If we decide that we need additional documentation for you, we'll remove your claim from the FDC program and process it as a standard claim.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements of disability pension benefits if you're housebound?[NEWLINE]agent: Do you have a permanent disability that is 100% disabling?[NEWLINE]user: No, my condition is not 100% disabling, I can still do some things on my own.[NEWLINE]agent: In that case, if you're disability is rated 60% or higher, you may qualify for a pension. Does that pertain to your condition?[NEWLINE]user: No, that does not describe my disability.[NEWLINE]agent: In that case, you would not be eligible for pension benefits because you must meet the specified requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Can I re-claim non-service-connected pension benefits?


user: how you entered tutorial assistance[NEWLINE]agent: Are you using VA educational assistance and struggling with courses?[NEWLINE]user: I am not using VA educational assistance[NEWLINE][BOUNDARY][NEWLINE]user: But if I am using the GI Bill Post-9/1, can I enter?[NEWLINE]agent: your instructor must also sign section 18 of this form. Download form VA 22 - 1990 t PDF The form must be signed and dated on or after the date of the last certified tutoring session, point 12b on the form.[NEWLINE][BOUNDARY][NEWLINE]user: ok what are the requirements?[NEWLINE]agent: You are enrolled in an educational program part-time or more[NEWLINE]user: not[NEWLINE]agent: Can't get this benefit I'm sorry[NEWLINE][BOUNDARY][NEWLINE]user: ok y If my school approves of your need for a tutor?


user: can you give me details of VA disability compensation for PTSD[NEWLINE]agent: Post-traumatic stress can occur after someone goes through a traumatic event like a fight, an assault, or a disaster.Most people have some stress reactions after trauma.  But if the reactions don't go away over time or interrupt your life[NEWLINE]user: if that's our case Post traumatic stress occurred after going through a traumatic event[NEWLINE]agent: But if the reactions don't go away over time or interrupt your life[NEWLINE][BOUNDARY][NEWLINE]user: Can I get VA disability benefits?[NEWLINE]agent: You may be able to get disability benefits if you have symptoms related to a traumatic event, the stressor or your experience with the stressor is related to the symptoms of PTSD, and you meet all the requirements[NEWLINE]user: which are the requirements?[NEWLINE]agent: Did the stressor occur during your service?[NEWLINE]user: yes[NEWLINE]agent: Can't you function as well as before because of its symptoms?[NEWLINE]user: not[NEWLINE]agent: I'm sorry you don't meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: How do I talk to someone now?


user: can you give me details of Agent Orange exposure[NEWLINE]agent:  The U.S. military used Agent Orange to clear plants and trees during the Vietnam War[NEWLINE]user: and if you served in Vietnam or in or near the Korean DMZ DMZ during the Vietnam era or in certain related jobs what can I do?[NEWLINE]agent: you may have had contact with this herbicide. We refer to this as having a presumption of contact. Find out if you can get disability compensation and other benefits for illnesses we believe are caused by Agent Orange[NEWLINE][BOUNDARY][NEWLINE]user: ok tell me the requirements?[NEWLINE]agent: You have an illness we believe is caused by Agent Orange called a presumptive disease[NEWLINE]user: not[NEWLINE]agent: No You may be able to get disability benefits[NEWLINE]user: what can i do to get some benefit[NEWLINE]agent: You may be able to get disability benefits if the below descriptions are true for you This must be true : You have an illness we believe is caused by Agent Orange called a presumptive disease[NEWLINE]user: Can I get disability benefits from VA?


user: hi i need help about Veterans Mortgage Life Insurance (VMLI)[NEWLINE]agent: Of course VMLI Veterans Mortgage Life Insurance offers mortgage protection insurance to families of veterans with severe service-related disabilities who have tailored a home to meet their needs.[NEWLINE][BOUNDARY][NEWLINE]user: Could I be eligible for Veterans Mortgage Life Insurance?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: and could I request and manage coverage?[NEWLINE]agent: of course you may find out if you qualify and how to apply for and manage your coverage[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I already have a SAH grant?[NEWLINE]agent: If you already have a SAH grant it is easy just ask your agent about VMLI.[NEWLINE][BOUNDARY][NEWLINE]user: ok I understand. and you might know if I am eligible for Veterans Mortgage Life Insurance?[NEWLINE]agent: Do you have a serious disability that we have concluded was caused or made worse by your service?[NEWLINE]user: do not[NEWLINE]agent: No You may be able to get VMLI if you don't meet all the requirements. we are sorry[NEWLINE]user: So am I not eligible for Veterans Mortgage Life Insurance?


user: hi i need help about VA Assistance and Home Assistance and Subsidy Benefits[NEWLINE]agent: of course, VA Aid and Assistance or Housebound benefits provide monthly payments added to the amount of a VA monthly pension for qualified veterans and survivors.[NEWLINE]agent: Do you need help with daily activities, or are you confined to your home?[NEWLINE]user: Yes[NEWLINE]agent: in that case we can find out if it qualifies[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Do you need another person to help you carry out daily activities, such as bathing, feeding and dressing?[NEWLINE]user: Yes[NEWLINE]agent: Yes You may qualify as you meet the requirements[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet for VA aid and attendance benefits and Housebound allocation?[NEWLINE]agent: in that case we can find out if it qualifies[NEWLINE][BOUNDARY][NEWLINE]user: If I meet the requirements what will happen?


user:  Is there anything that will make me more likely to get these benefits?[NEWLINE]agent: You may qualify for enhanced eligibility status meaning you ll be placed in a higher priority group, which makes you more likely to get benefits if you meet at least one of the requirements listed below[NEWLINE]agent: do you want to know the requirements?[NEWLINE]user: yes[NEWLINE]agent: Receive financial compensation payments from VA for a service - connected disability[NEWLINE]user: yes[NEWLINE]agent: yes You may qualify for improved eligibility status, which means you will be placed in a higher priority group[NEWLINE][BOUNDARY][NEWLINE]user: If you signed up after September 7, 1980, or entered active duty after October 16, 1981, what should I do?[NEWLINE]agent: you must have served 24 continuous months or the full period for which you were called to active duty, unless any of the descriptions below are true for you.[NEWLINE]user: May I be able to get VA health care benefits if I served in the military?[NEWLINE]agent: naval o aéreo activo y no recibió un alta deshonrosa.[NEWLINE][BOUNDARY][NEWLINE]user: What if you received one of these discharge states?


user: hi i need help about Will VA cover the cost of the glasses?[NEWLINE]agent: clear We will cover the cost of your glasses if you meet at least one of the requirements that are needed[NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?[NEWLINE]user: do not[NEWLINE]agent: Are you a former prisoner of war prisoner of war?[NEWLINE]user: do not[NEWLINE]agent: Did you get a Purple Heart?[NEWLINE]user: do not[NEWLINE]agent: Do you receive benefits under Title 38 of the United States Code USC?[NEWLINE]user: do not[NEWLINE]agent: Receive a higher pension based on being permanently confined to your home and need regular assistance and assistance?[NEWLINE]user: Yes


user: Hello, I need information about Life Insurance for Veterans with Disabilities in Service (S-DVI)[NEWLINE]agent: Clear. The S-DVI Disability Veterans Life Insurance provides low-cost coverage to eligible service members. Would you like to know more?[NEWLINE]agent: do you have a service related disability?[NEWLINE]user: if I have it[NEWLINE]agent: Very well, you can find out how to apply for S - DVI online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Were you released from active duty on or after April 25, 1951 and did not receive a dishonorable discharge?[NEWLINE]user: yes[NEWLINE]agent: Were you qualified for a service - related disability even if only 0%?[NEWLINE]user: yes[NEWLINE]agent: Are you in good health, except for any service-related conditions?[NEWLINE]user: yes[NEWLINE]agent: Can you apply within 2 years from the date we provide your new service - disability related?[NEWLINE]user: of course


user: Hello, could you give me information about Life Insurance for disabled veterans in the S-DVI service[NEWLINE]agent: Clear. S - DVI Disability Veterans Life Insurance provides low cost coverage to eligible service members.[NEWLINE]user: What should I do if I have a disability related to my service?[NEWLINE]agent: If you have such a disability, find out how to apply for S - DVI online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: O well. But what if I need help with my claim?[NEWLINE]agent: Do you have questions about the Service - Disabled Veterans Insurance or a VA life insurance policy?[NEWLINE]user: yes[NEWLINE]agent: You can call us at the VA Life Insurance Center at 800 - 669 - 8477. s [78] We are here from 8:30 a.m. at 6:00 p.m. we will gladly assist you[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this insurance?[NEWLINE]agent: it's only for veterans[NEWLINE][BOUNDARY][NEWLINE]user: okay. and what requirements should i meet?[NEWLINE]agent: Were you released from active duty on or after April 25, 1951 and did not receive a dishonorable discharge?[NEWLINE]user: do not[NEWLINE]agent: since you do not meet the requirements you cannot request S - DVI[NEWLINE][BOUNDARY][NEWLINE]user: ok I understand. but what does the term veteran mean to you?


user: Can you tell me about Service-Disabled Veterans Life Insurance?[NEWLINE]agent: Service - Disabled Veterans Life Insurance S - DVI provides low - cost coverage to eligible service members[NEWLINE]user: what if I have a service - connected disability?[NEWLINE]agent: find out how to apply for S - DVI online or by mail[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I received an other than honorable, bad conduct, or dishonorable discharge?[NEWLINE]agent: you may not be eligible for VA benefits[NEWLINE][BOUNDARY][NEWLINE]user: How much will I pay for these benefits?[NEWLINE]agent: Your premium rate the amount you'll pay each month for your coverage depends on some factors[NEWLINE][BOUNDARY][NEWLINE]user: what are the requirements to apply?[NEWLINE]agent: Were you released from active duty on or after April 25, 1951, and didn t receive a dishonorable discharge?[NEWLINE]user: no[NEWLINE]agent: You can't apply for S - DVI[NEWLINE][BOUNDARY][NEWLINE]user: how to get Veterans Mortgage Life Insurance?


user: What does service-disable veterans life insurance provide?[NEWLINE]agent: It provides low cost coverage to eligible service members.[NEWLINE]user: If I have a service-related disability what is the form called that I have to apply for?[NEWLINE]agent: You would be applying on an S-DVI form either online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: If I have a severe service-connected disability, would I be eligible for VMLI?[NEWLINE]agent: Yes, if we conclude that your disability was caused or made worse by your service, you may qualify for VMLI.[NEWLINE]user: Who will notify me if I qualify for VMLI?[NEWLINE]agent: Your Loan Guaranty Agent will let you know if you have been accepted.[NEWLINE][BOUNDARY][NEWLINE]user: What requirements must be met to receive S-DVI?[NEWLINE]agent: Were you honorably discharged from active duty on or after April 25th, 1951?[NEWLINE]user: No, I was discharged in March of 1951.[NEWLINE]agent: Then you would not be eligible to receive S-DVI.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way to waive the premium fees?[NEWLINE]agent: Yes, some basic S-DVI policies provides a waiver of premiums for veterans who are totally disabled.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to apply for S-DVI online? I don't have a computer.


user: What does S-DVI provide?[NEWLINE]agent: It provides service-disabled veterans low-cost life insurance.[NEWLINE]agent: Do you have a service-connected disability?[NEWLINE]user: Yes, I was severly disabled during my military duty.[NEWLINE]agent: Based on that information you can apply for S-DVI either online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: Who will help me through the process of a SAH grant if I'm accepted?[NEWLINE]agent: Your Loan Guaranty Agent will help you throughout the process.[NEWLINE][BOUNDARY][NEWLINE]user: Are there eligibility requirements for receiving S-DVI?[NEWLINE]agent: Yes, were you honorably discharged/released from active duty on or after April 25th, 1951?[NEWLINE]user: Yes, I was honorably discharged in 1963.[NEWLINE]agent: And during this time in the military, did you sustain a disability?[NEWLINE]user: No, it was after I was discharged.


user: what is Service-Disabled Veterans Life Insurance?[NEWLINE]agent: Service - Disabled Veterans Life Insurance S - DVI provides low - cost coverage to eligible service members[NEWLINE]agent: Do you have a service - connected disability?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for Service-Disabled Veterans Life Insurance?[NEWLINE]agent: Were you released from active duty on or after April 25, 1951, and didn t receive a dishonorable discharge?[NEWLINE]user: yes[NEWLINE]agent: Were you rated for a service - connected disability even if only 0%?[NEWLINE]user: no[NEWLINE]agent: You can't apply for S - DVI[NEWLINE][BOUNDARY][NEWLINE]user: What kind of life insurance benefits can I get with Service-Disabled Veterans Life Insurance?