user: hello I need information about Certification and driving types[NEWLINE]agent: If you have a Class A, B or C commercial driver's license or a CDL permit issued by the New York State DMV[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What can happen if I don't have my updated information?[NEWLINE]agent: If you do not keep the information current and up to date with the DMV, you will lose your commercial driving privileges.[NEWLINE][BOUNDARY][NEWLINE]user: and what exceptions are there for the commercial management operation[NEWLINE]agent: Commercial driving operation is permitted through state lines for excepted operations only and you are exempt from federal medical requirements.    Must be 18 years of age or older, 21 years of age or older when indicated for certain excepted operations s    you must have an Exempt A3 Med Cert restriction on your driver's license[NEWLINE][BOUNDARY][NEWLINE]user: If I have a HAZMAT H or HAZMAT / Tank X endorsement, can I request this type of commercial driving?[NEWLINE]agent: If you have a HAZMAT H or HAZMAT / Tank X endorsement, you can select this type of driving[NEWLINE]user: What if I have a K CDL Intrastate Only restriction?


user: can you give me details of The four federal driving types[NEWLINE]agent: you want to know what the interstate not excepted is[NEWLINE]user: yes[NEWLINE]agent:  Commercial driving operation is permitted across state lines, and you are required to meet the Federal medical requirements[NEWLINE][BOUNDARY][NEWLINE]user: commercial driving operation where it is restricted[NEWLINE]agent: Commercial driving operation is restricted to New York State only, and you are required to meet the Federal medical requirements.[NEWLINE][BOUNDARY][NEWLINE]user: where can i find an approved medical examiner[NEWLINE]agent: you can either go to the National Registry of Certified Medical Examiner Search, or call FMCSA at 202 366 - 4001 and ask to speak to a representative. Once your physical is complete, the medical examiner will give you a Medical Examiners Certificate Form MCSA-5876[NEWLINE][BOUNDARY][NEWLINE]user: What information can you give me about Federal regulations[NEWLINE]agent: Federal regulations require that every commercial learner permit CLP holder or driver license CDL holder must certify to the type of commercial driving they currently perform or expect to perform[NEWLINE]user: which are the requirements


user: I have a few questions about certification requirements for obtaining a CDL.[NEWLINE]agent: Do you have a CDL permit issued by a NY State DMV?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In your case, you will need to certify the type of driving you do anytime you perform a license transaction except for an address change or getting a duplicate license. You will also be required to choose one driving type from the four federal driving types.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. What if my driving type will be NA?[NEWLINE]agent: You will need to send in a photocopy of your USDOT Medical Examiner's Certificate to the Medical Certification Unit. This must be done before the expiration date on your USDOT Medical Examiner's Certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a HAZMAT endorsement for my selected driving type?[NEWLINE]agent: Yes, you can have a HAZMAT endorsement with driving types NI and NA.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't keep my information updated with the DMV?[NEWLINE]agent: This could result in losing your commercial driving privileges.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a USDOT Medical Examiner's Certificate?[NEWLINE]agent: You can obtain a USDOT Medical Examiner's Certificate by receiving a USDOT physical performed by a medical examiner. Be sure to choose a medical examiner that is listed on the Federal Motor Carrier Safety Administration's FMCSA National Registry.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if the Medical Certificate is on my record or not?


user: What are the certification and driving types for medical?[NEWLINE]agent: Do you have a commercial driver license, Class A, B, or C or CDL permit issue from the NY State DMV?[NEWLINE]user: No, I do not have one issued by NY State DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What do federal regulations require?[NEWLINE]agent: Federal regulations require that all commercial learner permit holders or driver license CDL must certify to the type of commercial driving they perform right now or expect to perform; and USDOT Medical Examiner's Certificate will be required for some types of driving and must be submitted before current certifications expires.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to keep a USDOT Medical Examiners Certificate on file?[NEWLINE]agent: Yes, you must keep a current USDOT Medical Examiners Certificate on file with the DMV if you self-certify to a Non-Excepted Driving type NA or NI.[NEWLINE]user: What happens if I have a commercial driver license, Class A,B,or C or CDL permit?[NEWLINE]agent: You must certify the type of driving you do anytime you perform a license transaction other than address change or duplicate license and be required to choose only one driving type.[NEWLINE][BOUNDARY][NEWLINE]user: how do I contact Medical Certification Unit by mail?


user: give me information about Certification and driving types[NEWLINE]agent: you have a commercial driver license, Class A, B or C or CDL permit issued by the NY State DMV?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: give me information from federal regulations[NEWLINE]agent: Las reglamentaciones federales exigen que todo alumno comercial permita el titular de CLP o el titular de la licencia de conducir CDL debe certificar el tipo de conducción comercial que realizan actualmente o que esperan realizar[NEWLINE][BOUNDARY][NEWLINE]user: How to obtain a USDOT Medical Examiners Certificate[NEWLINE]agent: You must get a USDOT physical performed by a medical examiner listed on the Federal Motor Carrier Safety Administration s FMCSA National Registry[NEWLINE]user: how to find an approved medical examiner[NEWLINE]agent: you can either go to the National Registry of Certified Medical Examiner Search, or call FMCSA at 202 366 - 4001 and ask to speak to a representative[NEWLINE][BOUNDARY][NEWLINE]user:  If i fail to maintain current, updated information with the DMV


user: what are the four types of federal driving[NEWLINE]agent: Non-Excepted Interstate,  Non-Excepted Intrastate, Excepted Interstate and Excepted intrastate[NEWLINE]user: does not apply to me[NEWLINE][BOUNDARY][NEWLINE]agent: wants information on Non-Exceptional Intrastate[NEWLINE]user: yes[NEWLINE]agent: Commercial driving operation is restricted to New York State only, and you are required to meet the Federal medical requirements[NEWLINE][BOUNDARY][NEWLINE]user: How to avoid a reduction or cancellation of your CDL / CLP[NEWLINE]agent: you must take this certificate to the DMV when you apply for your CLP / CDL, or fax / email it to the NY State DMV Medical Certification Unit[NEWLINE][BOUNDARY][NEWLINE]user:  If i have a Medical Variance[NEWLINE]agent: you must keep it current with the FMCSA.The DMV will not remind you when your USDOT Medical Examiner 's Certificate or Medical Variance is about to expire unless you are enrolled in the Electronic Reminders program[NEWLINE][BOUNDARY][NEWLINE]user: how To avoid a downgrade or cancellation of my CDL / CLP[NEWLINE]agent: you must take this certificate to the DMV when you apply for your CLP / CDL, or fax / email it to the NY State DMV Medical Certification Unit[NEWLINE][BOUNDARY][NEWLINE]user: If i select NA or NI as your driving type


user: I need CDL help[NEWLINE]agent: Do you have a commercial driver license, Class A, B or C or CDL permit issued by the NY State DMV?[NEWLINE]user: no,, but I want to know more before I get one[NEWLINE][BOUNDARY][NEWLINE]user: do you have more info about NI CDL?[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know more about Non-Excepted Interstate certification?[NEWLINE]user: yes[NEWLINE]agent: Commercial driving operation is permitted across state lines, and you are required to meet the Federal medical requirements, and you must be over 21.[NEWLINE]user: is this one of the hazmat cdl we can get?[NEWLINE]agent: Yes, if you have a HAZMAT or HAZMAT/Tank endorsement you may select this driving type[NEWLINE]user: any other info on this CDL type?


user: what are some of the little things I need to take care of for medical certification?[NEWLINE]agent: You can verify that your address is current on DMV records[NEWLINE][BOUNDARY][NEWLINE]user: who can give me the physical for the USDOT Medical Examiners Certificate?[NEWLINE]agent: The physical can be performed by a medical examiner listed on the Federal Motor Carrier Safety Administration's National Registry.[NEWLINE][BOUNDARY][NEWLINE]user: what else should I know if I get NA or NI as my driving type?[NEWLINE]agent: You will need to send a photocopy of your USDOT Medical Examiner's Certificate  to the Medical Certification Unit, prior to the expiration date of the USDOT Medical Examiners Certificate on file with DMV.[NEWLINE]user: will there be any problems if my info is not current?[NEWLINE]agent: You could lose your commercial driving privileges if you don't have your updated information with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any links that could be useful to me?[NEWLINE]agent: You can have a look at, Enroll in MyDMV[NEWLINE]agent: Do you need information on the four driving types?[NEWLINE]user: yes, I want to be as prepared as possible[NEWLINE]agent: You can visit the FMCSA web site for more information.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to do if I have a Medical Variance?


user: I want to become a driving school instructor and need to know what tests are involved in the process.[NEWLINE]agent: First, you will need to pass a vision test similar to the one you need to complete in order to qualify or renew your driver license. This can be conducted at the DMV or you can have your eye doctor/physician conduct the test for you and have him/her complete the Vision Test Report.[NEWLINE]agent: Are you aware of what will happen if you do not pass all the required tests?[NEWLINE]user: Yes, I know.[NEWLINE]agent: Okay. In addition to submitting a new application, you will be charged a $10 fee.[NEWLINE][BOUNDARY][NEWLINE]user: What is required to become a driving school instructor?[NEWLINE]agent: You must have a New York driver license that has been valid for at least 2 years in the class of vehicle that you intend to teach in. You must also have an acceptable driving record and your license cannot be suspended or revoked in the last 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: What is the name of the form that my eye doctor needs to fill out for the vision test?[NEWLINE]agent: It's called the Vision Test Report form MV-619.[NEWLINE][BOUNDARY][NEWLINE]user: Does my license have to be valid for 2 years since completing the application or after I get my instructor license?[NEWLINE]agent: Your license must be valid for at least 2 years after you complete the application.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a driver license that was issued in another state?[NEWLINE]agent: When you complete your application, you will need to include a certified copy of your driving record from the state agency that issued your driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What is a driving school instructor expected to do?


user: What can you tell me about registering a snowmobile?[NEWLINE]agent: Is your snowmobile registered in your home state?[NEWLINE]user: No, currently not.[NEWLINE][BOUNDARY][NEWLINE]user: Can you suggest a topic to me?[NEWLINE]agent: Registration.[NEWLINE][BOUNDARY][NEWLINE]user: That brings me to an issue with my registration. Can I use an abbreviation of my street name? The space on the form is too narrow.[NEWLINE]agent: Yes, you can abbreviate or omit the street type if the street name is a word which has an accepted abbreviation.[NEWLINE]user: Why can't I enter my complete address on the NY registration for my snowmobile from Alabama?[NEWLINE]agent: The snowmobile registration system only allows for 20 characters for the street address and 14 characters for the city.[NEWLINE]user: But what if my street address or city name is too long to fit in the field?[NEWLINE]agent: Please follow our guidelines in the order presented until the information fits within the field, use numbers digits instead of words, for the house number, for example.[NEWLINE][BOUNDARY][NEWLINE]user: And how old do I need to be to register a vehicle in NY?


user: I just received a Notice of Registration Suspension and need to know if I have to attend the hearing.[NEWLINE]agent: Have you read the Notice of Registration Suspension?[NEWLINE]user: Yes, I received it yesterday.[NEWLINE]agent: You can request an in-person DMV hearing or request a hearing by affidavit, which is a hearing on paper. This is up to you. Your Notice of Registration provides instructions about how to submit the affidavit to DMV.[NEWLINE]user: So, if I submit the affidavit, I don't have to attend the hearing?[NEWLINE]agent: Yes, that is correct.[NEWLINE]user: What if I don't request a hearing or send an affidavit?[NEWLINE]agent: The DMV will then suspend your registration immediately.[NEWLINE][BOUNDARY][NEWLINE]user: How can I dispute these allegations that I failed to pay toll fees?[NEWLINE]agent: You will need to contact the tolling authority that is listed on your Notice of Registration Suspension.[NEWLINE][BOUNDARY][NEWLINE]user: Does the tolling authority issue toll violations?[NEWLINE]agent: Yes, the tolling authority is responsible for toll violations. The tolling authority includes the New York State Thruway Authority, the Triborough Bridge and Tunnel Authority MTA Bridges and Tunnels and the Port Authority of New York and New Jersey.[NEWLINE][BOUNDARY][NEWLINE]user: Can I call the tolling authority?


user: What should I do if I dont receive my new photo document with the icons?[NEWLINE]agent: Has it been 2 weeks since you requested your photo document with DEC or Parks?[NEWLINE]user: No, it has not been 2 weeks yet.[NEWLINE]agent: Are you a Boating Safety Certificate and Empire Passport holder?[NEWLINE]user: No, I am not a Boating Safety Certificate or Empire Passport holder.[NEWLINE]agent: Are you a Lifetime Sportsman, Small/Big Game, Bow Hunting, Trapping, Muzzle Loading, or Fishing holder?[NEWLINE]user: Yes, I am a Lifetime Sportsman holder.[NEWLINE]agent: Then contact them through www.dec.ny.gov[NEWLINE][BOUNDARY][NEWLINE]user: What are the different lifetime sporting.recreational licenses privileges or credentials can be added to my DMV issued photo document?[NEWLINE]agent: You are able to add icons for lifetime licenses such as Sportsman, Boating Safety, Small/Big Game, Fishing, Bow Hunting, Muzzle Loading, Trapping, and Empire Passport.[NEWLINE][BOUNDARY][NEWLINE]user: What if I decide later on I want the icons removed?


user: Tell me about how to pay suspension termination fee[NEWLINE]agent: A suspension means your driver license or privilege to drive is taken away for a time before it is returned. There are two types of suspensions[NEWLINE][BOUNDARY][NEWLINE]user: Can I pay by mail?[NEWLINE]agent: Yes, you can[NEWLINE]user: What if the suspension termination fee can be mailed?[NEWLINE]agent: In that case, you will find instructions on your suspension order[NEWLINE][BOUNDARY][NEWLINE]user: Null[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to pay more than one definite suspension online?[NEWLINE]user: Yes, I have 2[NEWLINE]agent: You can pay up to 10 suspension termination fees in one day[NEWLINE][BOUNDARY][NEWLINE]user: What is a definite suspension?[NEWLINE]agent: A definite suspension has a clear start and end date. The suspension termination fee for a definite suspension is currently $50, unless the suspension was for violating New York State's zero tolerance alcohol law. The termination fee for the suspension for this crime is $100.[NEWLINE][BOUNDARY][NEWLINE]user: Must I pay at a DMV office?


user: I want to get a learner permit and need to know what the fees will be.[NEWLINE]agent: I can assist you with that. The fees associated with getting a learner permit will vary based on your age at the time of applying and where you live.[NEWLINE]agent: Do you live in the MCTD?[NEWLINE]user: No, I don't.[NEWLINE]agent: Okay. For future reference, those who live in the Metropolitan Commuter Transportation District(MCTD) will be subject to an additional fee.[NEWLINE]user: Yes, thank you. I was aware of that.[NEWLINE][BOUNDARY][NEWLINE]user: What parts of New York are subject to the MCTD fee?[NEWLINE]agent: The list of counties that are required to pay the MCTD fee include the Bronx, Kings Brooklyn, New York Manhattan, and Queens.[NEWLINE]user: So, if I live in one of these counties, I am required to pay the extra fee?[NEWLINE]agent: Yes, the MCTD fee.[NEWLINE][BOUNDARY][NEWLINE]user: I may be moving out of New York in the next few years. Can I get a refund of my licensing fees if I've exchanged my New York driver license for an out of state one?[NEWLINE]agent: Yes, you can get a refund. You will need to attach a photocopy of your out of state driver license to form MV-215 and mail it to the address on that form. It may take up to 12 weeks to receive the refund.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a fee chart available?


user: I need sales tax and registration help[NEWLINE]agent: Are you going to register a vehicle in New York at the DMV office?[NEWLINE]user: yes[NEWLINE]agent: For the sales taxes you will have to pay the sales tax or prove that the sales tax was already paid.[NEWLINE][BOUNDARY][NEWLINE]user: do you have info on sales taxes? I had a lot of other things I wanted to look into[NEWLINE]agent: Would you like me to give you the link to a site where you can find more information?[NEWLINE]user: no I'll just ask a few more questions[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a break if I'm in the service and not living in New York now?[NEWLINE]agent: Yes, if you are a member of the U.S. Armed Forces and you do not reside in New York, you can defer your sales tax payment.[NEWLINE]user: I don't reside in New York but I am a New Yorker, is that still for me?


user: I'm 17 and ready for a driver license[NEWLINE]agent: Would you like to know more about the Graduated license law?[NEWLINE]user: nope, I just want a license[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to know more about getting a senior driver license?[NEWLINE]user: yes, vroom vroom let's go[NEWLINE]agent: so you are 17 years old, correct?[NEWLINE]user: yes[NEWLINE]agent: Okay, you are eligible for a senior driver license,Class D or M, if you have a junior driver license or limited junior driver license and have completed a state-approved high school or college driver education course.[NEWLINE][BOUNDARY][NEWLINE]user: do you have more information on how to prepare for the road test?[NEWLINE]agent: Yes, I can link you to a page where you can learn how to prepare for your road test.[NEWLINE][BOUNDARY][NEWLINE]user: Is this info just for Americans because I'm Canadian and I want a license ASAP?


user: I need to open a driving school and know that I have to send the DMV[NEWLINE]agent: received approval of your business name from DMV?[NEWLINE]user: yes[NEWLINE]agent: you must submit the following items to DMVs your Request for Approval of Driving School Name form MV-299.3 that shows your Driving School name was approved by the DMV see " Driving School Name Approval " aboves a completed Driving School License Application  form MV-521[NEWLINE][BOUNDARY][NEWLINE]user: After submitting the application, what should I do?[NEWLINE]agent: DMV reviewed your application in Albany?[NEWLINE]user: yes[NEWLINE]agent:  it is sent to your local Motor Vehicle office. Your local Motor Vehicle office will schedule an inspection.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I send all the required items[NEWLINE]agent:  New York State Department of Motor VehiclesBureau of Driver Training Programs6 Empire State Plaza, Room 327Albany, NY 12228 473 - 7174[NEWLINE][BOUNDARY][NEWLINE]user: if I have any questions about these requirements or documentation[NEWLINE]agent: please call Driver Training Programs at 1 - 518 - 473 - 7174[NEWLINE][BOUNDARY][NEWLINE]user: If classroom facilities are combined with office space?


user: Hey there. Can you please explain what happens after an application is sent?[NEWLINE]agent: Of course. Do you want to know what happens after your application is reviewed by DMV in Albany?[NEWLINE]user: No, I already know that. They will schedule an inspection, I've been there.[NEWLINE]agent: Would you like to know what you have to provide to the inspector when he visits your location?[NEWLINE]user: No, I've already met the inspector.[NEWLINE][BOUNDARY][NEWLINE]user: Who can I contact if I have questions about the requirements?[NEWLINE]agent: In this case you can call Driver Training Programs at 1-518-473-7174.[NEWLINE]user: Perfect. I'll write down that number. So, tell me, what happens after my business is approved?[NEWLINE]agent: We will notify you that you need to pay the driving school license fee of $ 50. Your new license will be valid for one year.[NEWLINE][BOUNDARY][NEWLINE]user: Do I also need to be allowed to operate a business in New York?


user: I could use some info on what comes next after we apply to open a driving school[NEWLINE]agent: Has your application been reviewed by DMV in Albany?[NEWLINE]user: no, we just started doing it[NEWLINE]agent: Okay, well would you like to know what some of the things are that you will need to have when the inspector visits?[NEWLINE]user: yes, tell me[NEWLINE]agent: Be prepared to show the original lease and the original business certificate among other things.[NEWLINE][BOUNDARY][NEWLINE]user: what comes after that if everything goes well?[NEWLINE]agent: Do you mean after your business location is inspected and approved?[NEWLINE]user: yes[NEWLINE]agent: You will be notified that you need to pay the driving school license fee of $ 50. The new license will be valid for one year.[NEWLINE][BOUNDARY][NEWLINE]user: Will we have to do anything when it comes to the employees we will have?


user: I want to open up a driving school and I have a few questions about applying.[NEWLINE]agent: I can help you with that. Have you received approval of your business name from DMV?[NEWLINE]user: No, I haven't yet.[NEWLINE]agent: Do you have employees that will be working at your business?[NEWLINE]user: No, it will just be me for now.[NEWLINE]agent: Have you completed Personal History form MV-521.1 for each owner, partner, corporate officer, agent, employee, and major stockholder 20 % or more of stock listed on your Driving School Application MV-521?[NEWLINE]user: Yes, I have completed this.[NEWLINE]user: Do I need to fill out any forms to show that I don't have employees?[NEWLINE]agent: Yes, you will need to submit a CE-200, which is available from the NY State Worker's Compensation Board. This form is very important because it shows the government agency that Workers Compensation and Disability Benefits insurance are not required.[NEWLINE]user: So, I don't have to get Disability Benefits insurance?[NEWLINE]agent: That is correct. Since you will not have any employees, Disability Benefits insurance is not required.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I apply?


user: What happens after I apply to open a driving school?[NEWLINE]agent: Did you receive approval of your business from the DMV?[NEWLINE]user: Yes, I have received approval.[NEWLINE]agent: Do you have employees?[NEWLINE]user: Yes, I have employees.[NEWLINE]agent: That is great, then you would have to submit proof of current Workers Compensation and Disability Benefits Insurance Coverage.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after my application is renewed by the DMV in albany?[NEWLINE]agent: It will be sent to your local Motor Vehicle office and they will then schedule an inspection.[NEWLINE]user: What will I need for the inspector?[NEWLINE]agent: You will need to show the original lease and the original business certificate and filing receipt to the inspector.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need a Driving School License for?


user: hello i would like to know what happens after the approval[NEWLINE]agent: Want to know what happens after you inspect and approve your business location?[NEWLINE]user: do not[NEWLINE]user: Where can i get more information?[NEWLINE]agent: call Driver Training Programs at 1 - 518 - 473 - 7174.[NEWLINE][BOUNDARY][NEWLINE]user: and what characteristics must the classroom fulfill?[NEWLINE]agent: the classroom should be clean, comfortable, and easily accessible for students with disabilities, adequate seating for each student, adequate heating.[NEWLINE]user: and what should I do when the inspector visits your location?[NEWLINE]agent: get ready to show   the original lease   the original business certificate and / or corporate papers and / or submit receipts[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I have any questions about these requirements or documentation?


user: I'm thinking about opening a driving school and need information about the requirements to do so.[NEWLINE]agent: The first thing you need to do before submitting an application is to receive approval from DMV for the use of the name for your driving school.[NEWLINE]agent: Do you plan to teach the Pre-licensing course?[NEWLINE]user: Yes, I will be.[NEWLINE]agent: In that case, you will need to have a classroom that meets DMV's requirements. This means you'll need to have an experienced instructor who holds a valid instructor's card and has 1,000 hours or more of experience being a behind the wheel instructor.[NEWLINE][BOUNDARY][NEWLINE]user: What's next to prepare for?[NEWLINE]agent: Once you have submitted an application, an inspection of your business location will take place. You will need to show the inspector the original lease and the original business certificate.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I get approved?[NEWLINE]agent: Has your business location been inspected?[NEWLINE]user: Not yet.[NEWLINE][BOUNDARY][NEWLINE]user: Does inspection requirements change if I offer the Pre-licensing course?[NEWLINE]agent: Yes, the classroom will need to be inspected. You can view the classroom requirements on the Request to Premise Check form.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have additional guestions about the requirements and documentation needed?


user: Greetings, now is it going there?. Hope great, really. Can you give me some light about a driving school setting?[NEWLINE]agent: Sure. If you're interested into opening a driving school, you must know that is necessary to get a DMV's approval for the use of its name in your school.[NEWLINE]user: Oh right, that makes sense. You know, i'm meaning to teach pre-licensing. Are there any measures i should take?[NEWLINE]agent: Good. If you're planning to do that, then you must have adequate facilities and an experienced instructor that holds a valid instructor's card, with at least 1,000 hours of experience. In any case, you must request a premises check.[NEWLINE][BOUNDARY][NEWLINE]user: O. k, so, i submit this and then, what?[NEWLINE]agent: Your request is sent to your local DMV office and you'll be scheduled for an inspection.[NEWLINE][BOUNDARY][NEWLINE]user: And then, can i apply? How?[NEWLINE]agent: Do you mean after you receive approval for your business name?[NEWLINE]user: Yeah, that exactly. What happens there?[NEWLINE]agent: If you get the approval, you must then submit a Form MV-299.3 or Request for Approval of Driving School where you got your name's approval, along with a completed Form MV-521 or Driving School License Application.[NEWLINE][BOUNDARY][NEWLINE]user: I see, it seems pretty easy. What about if i have some other questions?


user: What are the requirements to open a driving school?[NEWLINE]agent: You must receive approval from the DMV for the use of the name for you particular driving school and you should look at Request for Approval of Driving School name before you actually submit your application.[NEWLINE]user: What happens if my school will teach the Pre-licensing course?[NEWLINE]agent: You will need to have a classroom that meets the DMVs requirements and you must have experienced instructor who holds a valid instructors card, and has at least 1,000 hours of experience as a behind the wheel instructor and keep appropriate records.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply?[NEWLINE]agent: Do you already have your approval of your business name from the DMV?[NEWLINE]user: yes, I have approval of my business name from the DMV.[NEWLINE]agent: You will need to submit your Request Approval of Driving School name form that shows your Driving School name was approved by the DMV and a completed Driving School License Application form.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when the classroom is combined with office space?[NEWLINE]agent: The combined total of space must be at least 200 square feet if you have a classroom combined with office space.[NEWLINE][BOUNDARY][NEWLINE]user: I have some questions about the requirements and documentation?[NEWLINE]agent: You would need to call Driver Training Programs at 1-518-473-7174.[NEWLINE][BOUNDARY][NEWLINE]user: What if my school is going to offer the Pre-Licensing Course?


user: I need to know how to apply, please[NEWLINE]agent: Have you already received your DMV business name approval?[NEWLINE]user: Not yet[NEWLINE]agent: Do you have employees?[NEWLINE]user: Yes, I have 20 employees[NEWLINE]agent: Then you must submit proof of current Workers Compensation and Disability Benefits Insurance Coverage. Please, check  the instructions on the Driving School License Application MV-521 for more information[NEWLINE][BOUNDARY][NEWLINE]user: What happens after approval?[NEWLINE]agent: Has your business location already been inspected?[NEWLINE]user: No, not yet[NEWLINE][BOUNDARY][NEWLINE]user: Which are the requirements?


user: we need help with a complaint filed against us[NEWLINE]agent: Are you trying to protect your facility license, registration or certification?[NEWLINE]user: yes, we need to be ready for anything that comes up[NEWLINE][BOUNDARY][NEWLINE]user: have we done the basics right of registering?[NEWLINE]agent: To legally operate as such a business, you must have registered with DMV. If your application was approved you would have received a certificate from DMV.[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about the complaint process?[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: yes, our first one[NEWLINE]agent: You will have a Consumer Services Rep from DMV contact you in an attempt to resolve the complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.[NEWLINE][BOUNDARY][NEWLINE]user: what do you tell customers when they ask about filing complaints against businesses like ours?[NEWLINE]agent: Consumers who have a complaint against a dealer, inspection station, repair shop, or dismantler are advised to try to resolve their complaint with the business manager.[NEWLINE][BOUNDARY][NEWLINE]user: can we stay open if we lose our license?


user: I need to make IRP registration changes[NEWLINE]agent: Did you want to know about common changes to IRP registrations?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to make changes to your IRP registration?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to change something about the registration online?[NEWLINE]user: yes, I want to know how to do it online[NEWLINE]agent: you can use the OSCAR page to make changes online[NEWLINE][BOUNDARY][NEWLINE]user: can someone else go turn in my changes for me?[NEWLINE]agent: You will need to look at our requirements for a second-party registration application[NEWLINE][BOUNDARY][NEWLINE]user: Can I have the address if I choose to do it by mail?[NEWLINE]agent: International Registration Bureau    NYS DMVRoom 136    6 Empire State Plaza     Albany, NY 12220-0850[NEWLINE][BOUNDARY][NEWLINE]user: when should I change my address information if I get a new address?


user: I need information about the changes in the IRP registry[NEWLINE]agent: you want to know what are included Common changes in IRP records[NEWLINE]user: yes[NEWLINE]agent: add or delete vehicless transfer plates from one vehicle to anothers  add jurisdictions[NEWLINE]user: What else do they include?[NEWLINE]agent: increase or decrease registered weigh[NEWLINE][BOUNDARY][NEWLINE]user: How can I do it by phone?[NEWLINE]agent:  You ca n't make changes to an IRP registration by phone[NEWLINE][BOUNDARY][NEWLINE]user: What instructions should I follow?[NEWLINE]agent: Follow the instructions on Schedule A&C [ 2 ] IRP-6[NEWLINE]user: and how do I do it by mail


user: What changes are there usually to the IRP registration?[NEWLINE]agent: Would you like to know about the common changes to IRP registrations?[NEWLINE]user: Yes,I would like to know these changes.[NEWLINE]agent: You would be able to add or delete vehicles, transfer plates from one vehicle to another, and add jurisdictions.[NEWLINE][BOUNDARY][NEWLINE]user: What would I use to make changes online?[NEWLINE]agent: You could easily use OSCAR to make some changes online.[NEWLINE][BOUNDARY][NEWLINE]user: What changes to IRP registrations are most poplular?[NEWLINE]agent: Adding and deleting vehicles, transferring plates, and add jurisdictions are the ones most people change.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a process for another person bringing my application into the Customer Service Counter?[NEWLINE]agent: You would have to look at the requirements for a second-party registration application.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know what fees to pay?


user: What are some changes to IRP registration?[NEWLINE]agent: Would you like to know about come of the common changes to IRP registrations?[NEWLINE]user: No, I do not need to know the information at this point.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to make changes to your IRP registration?[NEWLINE]user: Yes, I do need to make changes to IRP registration.[NEWLINE]agent: Then you would need to complete Schedule A and C IRP-6 and submit for changes, show proof of identity, and provide proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way I can do the changes online?[NEWLINE]agent: Yes, some of the changes to the IRP registration can be done by using OSCAR.[NEWLINE][BOUNDARY][NEWLINE]user: What topic would I click on while using OSCAR?[NEWLINE]agent: You would click topic Motor Carriers.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any additional information that is required to process my application by mail?


user: Hello I need information about the changes in the IRP registry[NEWLINE]agent: you want to know what common changes include in the IRP records[NEWLINE]user: Yes[NEWLINE]agent: Common changes to IRP records include adding or removing vehiclestransfer plates from one vehicle to anotherjurisdictions add[NEWLINE]user: and can plates be transferred from one vehicle to another?[NEWLINE]agent: of course can transfer plates from one vehicle to another[NEWLINE][BOUNDARY][NEWLINE]user: can I make the changes over the phone?[NEWLINE]agent: You cannot make changes to an IRP record over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: What if additional information is required to process my application?[NEWLINE]agent: If additional information is required to process your request, the IRB sends a request for additional information with the invoice. Payment by mail must be by certified check or money order.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change the information on my certificate of title?


user: Hello I need information about the changes in the IRP registry[NEWLINE]agent: Do you want to know what the common changes in IRP records include?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to make changes to your IRP record?[NEWLINE]user: Yes[NEWLINE]agent: To make changes to your IRP record r   complete Schedule A and C pdf IRP-6 submit all changes listed above   provide proof of identity submit for all changes listed above   provide proof of ownership submit for all requests to add vehicles[NEWLINE][BOUNDARY][NEWLINE]user: and can now transfer plates?[NEWLINE]agent: if among the changes is the transfer of plates from one vehicle to another[NEWLINE][BOUNDARY][NEWLINE]user: and should I give proof of ownership?[NEWLINE]agent: if you must provide proof of ownership send for all requests to add vehicles[NEWLINE][BOUNDARY][NEWLINE]user: and can I make the changes in the DMV?


user: Hello, I want to know what changes there are in the IRP registry[NEWLINE]agent: you want to know what are the common changes in IRP records[NEWLINE]user: Yes[NEWLINE]agent: among the changes areadd or remove vehiclestransfer plates from one vehicle to anotherjurisdictions add[NEWLINE][BOUNDARY][NEWLINE]user: and can the changes be made by fax?[NEWLINE]agent: of course Fax Schedule A and C pdf IRP-6 to 518 - 486 - 6579. Changes sent by fax are processed by IRB within 72 hours.[NEWLINE]user: What if someone else takes their request to the Customer Service Desk?[NEWLINE]agent: In that case see the requirements for a third party registration request.[NEWLINE][BOUNDARY][NEWLINE]user: And can changes be made by phone?[NEWLINE]agent: You cannot make changes to an IRP record over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do at the customer service counter in Albany?[NEWLINE]agent: You can take your request[NEWLINE][BOUNDARY][NEWLINE]user: what is the schedule?


user: Hello, good day. I would like to get some information related to do some changes on an IRP.[NEWLINE]agent: sure, no problem. Do you know which changes you want to do?[NEWLINE]user: Not exactly. I want to know what can I do.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what to do to make the irp change?[NEWLINE]user: Yes, that's right please.[NEWLINE]agent: To change your irp, you need to complete a schedule A&C irp-6 with the changes you want to do.[NEWLINE]user: Do I need to provide any proof of identity or something?[NEWLINE]agent: Yes, you will need to proof your identity and provide also proof of ownership for all vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: Great. But what about the fees and payments?[NEWLINE]agent: The IRB calculates the fees while you wait, and you be able to pay this in cash, by money order or certified check.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do this in person? Can anyone else assist me?


user: Hello there. How are you doing? I have some questions about making changes to an IRP registration.[NEWLINE]agent: Would you like to know what common changes you can make to IRP registrations?[NEWLINE]user: Sure, why not?[NEWLINE]agent: You can add or delete vehicles, transfer plates from one vehicle to another or add jurisdictions, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Well, yes. I wanted to transfer a plate, but I'll get to that. First, I would like to know something else. Can I also apply by mail?[NEWLINE]agent: Yes. If you do, the IRB sends you a invoice.[NEWLINE][BOUNDARY][NEWLINE]user: What about applying by fax? Is that an option?[NEWLINE]agent: Of course. Simply submit the Schedule A&C (IRP-6) by fax to 518-486-6579. IRB processes changes submitted by fax within 72 hours.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to make changes to my IRP registration?[NEWLINE]agent: Simply complete Schedule A&C (IRP-6) and submit it for all changes. You'll need to provide a proof of identity for all changes and a proof of ownership for all add vehicle requests.[NEWLINE][BOUNDARY][NEWLINE]user: Is it also possible to do all of this online?


user: What are some changes to the IRP registration?[NEWLINE]agent: Do you  know any of common changes to the IRP registration?[NEWLINE]user: No, I do not know any of the changes.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to make changes to your IRP registration?[NEWLINE]user: Yes, I need to make some changes to my IRP registration.[NEWLINE]agent: You would need to complete Schedule A&C and need to provide proof of identity and proof of ownership when making these changes.[NEWLINE][BOUNDARY][NEWLINE]user: Can I make changes by mail?[NEWLINE]agent: Yes, all you need to do is follow the instructions on Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to provide proof of ownership for all vehicle requests?[NEWLINE]agent: Yes, you would need to provide proof of ownership for all added vehicle requests.[NEWLINE][BOUNDARY][NEWLINE]user: What if I will need to make changes to information on my IRP registration that is on my title certificate also?


user: I want to get an ID that doesn't say I'm under 21[NEWLINE]agent: are you turning 21 soon?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to know when you get your new ID?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need to know about changing or verifying an address?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Did you ask that your ID be sent to an address other than the one on the document?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help replacing your ID from overseas?[NEWLINE]user: yes[NEWLINE]agent: are you overseas and you want to replace your non-drivers ID card?[NEWLINE]user: yes


user: How to replace a driverless ID card[NEWLINE]agent: You can replace your non - driver ID if it was lost or destroyed, or after you update your address.[NEWLINE][BOUNDARY][NEWLINE]user: if i plan to travel[NEWLINE]agent: We recommend you come to the DMV now to get an Enhanced or REAL ID, and avoid a second office visit later. 1 Learn about Enhanced, REAL ID and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: and if the card expires[NEWLINE]agent: You can not replace your ID if it expired you must renew or apply for a new one[NEWLINE][BOUNDARY][NEWLINE]user: If I want my new non-driver ID card to be sent to an alternate address[NEWLINE]agent: include an additional note and clearly print the alternate address. Don t write the alternate address on form MV-44. The mailing address you write on form MV-44 must be the address that is listed on your photo document and your DMV record.[NEWLINE][BOUNDARY][NEWLINE]user: in two weeks will i get the ID?[NEWLINE]agent:  Allow 2 weeks to receive it in the mail. You can check the mailing status of your photo document online[NEWLINE]agent: you want to know what happens if your document is not delivered two weeks after the date the document was processed[NEWLINE]user: yes[NEWLINE]agent:  you can contact us[NEWLINE][BOUNDARY][NEWLINE]user: To whom do I send the information by mail?


user: I'm looking to get a replacement for a non-driver ID, but need more information, Could you help me on that, please?[NEWLINE]agent: Are you about to turn 21?[NEWLINE]user: Yes, i will be 21 soon.[NEWLINE]agent: That's excellent, because then you can order your replacement ID within 40 days after your birthday, and you'll get it without waiting too much.[NEWLINE][BOUNDARY][NEWLINE]user: That's sounds really great. Think i'll do just that. Say, this replacement thing is only for when it is expired or what?[NEWLINE]agent: No. You can go through this in the sorry case your Id get lost or even stolen, or in a softer case, when you change your address. But what out, because you can't do this if your ID is already expired. In that case, you must apply for a new ID.[NEWLINE][BOUNDARY][NEWLINE]user: Well, i didn't aware of all that. Um, lets say i need to change something more than my address, what do i have to do, then?[NEWLINE]agent: For changes that goes beyond your address, you need to go to a DMV office. There you'll be able to perform those changes.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i see. I thought i could dodge that, Anyway, when you send me my ID,you'll do that to my house, right?[NEWLINE]agent: If that's the address we have on our records, then yes, it will be sent there. Or you can get it delivered to an alternate address you provide.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, thanks. Last question, please. I understand that you request from us to have a certain document type in order to board flights. But,what if i don't want to get that other type of document? Can i still replace the original?


user: how Replace a non-driver ID card[NEWLINE]agent: You can replace your non - driver ID if it was lost or destroyed, or after you update your address. You can not replace your ID if it expired you must renew or apply for a new one[NEWLINE][BOUNDARY][NEWLINE]user: what is the Alternate mailing address[NEWLINE]agent: How to apply by mail or in an office?[NEWLINE]user: If I would like to know how[NEWLINE]agent:  you can ask that your replacement document be sent to an address that is different from the address on your document. You ca n't have it sent to a different address when you order online.[NEWLINE][BOUNDARY][NEWLINE]user: If i want to replace in an office and keep your Standard document type[NEWLINE]agent: you must follow some steps[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic?[NEWLINE]agent: ID Card[NEWLINE][BOUNDARY][NEWLINE]user:  If i are turning 21 soon


user: I need to replace my ID[NEWLINE]agent: Are you turning 21 soon?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Okay, did you want to know when you will get your new ID?[NEWLINE]user: no, I wanted to ask about an address[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to know where we will mail your new ID?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need information on using an alternate mailing address?[NEWLINE]user: yes[NEWLINE]agent: Did you already apply by mail or at an office for your new ID?


user: Hi there. I'm searching information related to a non-driver id card.[NEWLINE]agent: Sure thing. I have to ask. Are you turning over 21 anytime soon?[NEWLINE]user: No, not at all.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have active the service to receive a new one by mail?[NEWLINE]user: Yes, I think I have.[NEWLINE]agent: The you should get a new one in a 2 weeks period.[NEWLINE]user: And what do I do if I don't get it in those 2 weeks?[NEWLINE]agent: If that happens, then you can contact us.[NEWLINE][BOUNDARY][NEWLINE]user: And what can you tell me about a real ID?[NEWLINE]agent: You can get a enhanced or real id to replace your online document.[NEWLINE][BOUNDARY][NEWLINE]user: If is possible to do this even if I'm overseas?[NEWLINE]agent: Yes, you can do this process through the mail.[NEWLINE]user: And what I need to do for it?


user: I need to get a replacement non-driver ID card.[NEWLINE]agent: I can help you with that. Be adviced that you cannot get a replacement ID if it was expired.[NEWLINE][BOUNDARY][NEWLINE]user: I'm getting ready to go on vacation. Should I get a REAL ID?[NEWLINE]agent: Yes, it is recommended that you go to DMV to obtain a REAL ID before you travel.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. I have another question. A friend of mine lost his driver's license and needs to have it replaced. He's turning 21 in 3 months. Will it still say under 21 on his license?[NEWLINE]agent: Yes. It will still say under 21 on his driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm out of the country and need to have my ID replaced?[NEWLINE]agent: Do you plan to take an overseas trip in the near future?[NEWLINE]user: No. It will be later this year.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it recommended to get a REAL ID before I travel?


user: I need some guidance with replacing a non-driver ID card. Can you help me?[NEWLINE]agent: Of course. You can replace your non-driver ID if it was lost or destroyed, or after you update your address. You can not replace your ID if it expired you must renew or apply for a new one.[NEWLINE][BOUNDARY][NEWLINE]user: Good news. What if I have a standard ID?[NEWLINE]agent: Then you will not be allowed to board a domestic flight starting in October 2020 unless you have a Passport.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, that's a pity. By the way, how do I change my name on the ID? I am about to marry and my family name is going to change.[NEWLINE]agent: Are you planning to make changes other than to your address?[NEWLINE]user: No, I don't plan any changes.[NEWLINE]agent: Was your non-driver ID issued before October 30, 2017 and is it not Enhanced?[NEWLINE]user: Yes, to both.[NEWLINE]agent: Then you have a Standard document. Newly issued Standard documents show : 'NOT FOR FEDERAL PURPOSES'.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I was aware that I have a standard ID. How long does it take to get my new ID?


user: Hello there. I came here because I need help replacing my non-driver ID card. Can you help me out, please?[NEWLINE]agent: Of course. Are you turning 21 soon?[NEWLINE]user: Oh, now you flatter me. No, I'm way older than that.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know when you get your new ID?[NEWLINE]user: Yes, I can't wait.[NEWLINE]agent: Allow 2 weeks to receive it in the mail. You can check the mailing status of your photo document online.[NEWLINE]user: What if I already waited more than 2 weeks for it?[NEWLINE]agent: In that case you can contact us.[NEWLINE][BOUNDARY][NEWLINE]user: Could it have to do with the fact that I'm currently living abroad? What should I consider in this case?[NEWLINE]agent: We recommend that you send us a pre-addressed priority mail return envelope with your application. This will help ensure that we send your new ID to the correct address.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I got my non-driver ID in August, 2017 and I'm not sure what kind of document it is.


user: I need some information about exchanging my driver ID card. Can you please answer some questions I have?[NEWLINE]agent: Of course. Are you turning 21 soon?[NEWLINE]user: No, you flatter me. I'm not that young anymore.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you currently expecting your new ID?[NEWLINE]user: No, I know it will arrive sooner or later. I'm in no rush.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know where we mail your ID?[NEWLINE]user: No, I already know it will be sent to my address on record.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like the document to be mailed to an alternate address?[NEWLINE]user: Yes, that'd be great. Due to my job I'm abroad a lot.[NEWLINE]agent: Are you planning to apply either by mail or at an office?[NEWLINE]user: Yes, by mail.[NEWLINE]agent: In that case you can ask that your replacement document be sent to an address that is different from the address on your document. You can't have it sent to a different address when you order online.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want my non-driver ID to be sent to that address too?


user: what do we us a mydmv account for?[NEWLINE]agent: Okay, a MyDMV web account provides registered Users with secure and simplified access to use a variety of DMV’s on-line applications and services.[NEWLINE]agent: Would you like to register for an account?[NEWLINE]user: yes, what do I do[NEWLINE]agent: After you register for an account you will be sent a temporary password by email. You will need the temporary password to complete the on-line registration process.[NEWLINE]user: is the account from the DMV or a private place that is providing the service?[NEWLINE]agent: MyDMV was created by the New York State Department of Motor Vehicles, in cooperation with the New York State Office of Information Technology Services.[NEWLINE]user: so I can do my DMV business with the account instead of having to walk in and wait in line?[NEWLINE]agent: The account will allow you to use a variety of DMV’s on-line applications and services.[NEWLINE]user: is it secure?[NEWLINE]agent: Yes,  usernames, passwords, and identity information are stored in a secure directory called the “NY.gov”, which is maintained by the New York State Office of Information Technology Services.[NEWLINE]user: and you give me the first password then I can set my own?


user: can you give me details of Revoked driver license or driving privilege[NEWLINE]agent: received an order from the DMV saying your driver's license or privilege was revoked?[NEWLINE]user: yes[NEWLINE]agent: his means your license has been cancelled and you must get a new one when the revocation period ends. In most cases[NEWLINE][BOUNDARY][NEWLINE]user: tell me the details of Conviction of a serious traffic violation[NEWLINE]agent: Conviction of a serious traffic violation or multiple traffic violations can result in the suspension or revocation of your driver license or privilege to drive in New York State[NEWLINE][BOUNDARY][NEWLINE]user: If the vehicle is not insured and the registration is still valid?[NEWLINE]agent: you must surrender your registration and plates [ 8 ] to DMV[NEWLINE]user: If you were suspended for an insurance lapse?[NEWLINE]agent: you can submit proof of insurance online[NEWLINE]user: If the vehicle is not insured?[NEWLINE]agent: your registration and plates to DMV[NEWLINE]user: If you have a driver license issued in another state


user: Hello I need information about what the suspension implies and its risks[NEWLINE]agent: A suspension means that your driving license or privilege will be taken from you for a period of time. You may have to pay a suspension termination fee. Your suspension period may be final, having a start and end date, or indefinite, which does not end until you take the required action.[NEWLINE][BOUNDARY][NEWLINE]agent: do you have a definitive suspension?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have an indefinite suspension?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: How can I verify if my license is suspended or revoked?[NEWLINE]agent: Sign in to MyDMV and use the service My license, permission or ID. A driving privilege is your legal authority to drive in a state other than the state that issued your driver's license.[NEWLINE]user: What happens if I was suspended for an insurance period?[NEWLINE]agent: If you were suspended for an insurance lapse, you can submit proof of insurance online[NEWLINE][BOUNDARY][NEWLINE]user: and why can revocation be given?


user: hi i would like to know if the suspension affects the driving privilege[NEWLINE]agent: A suspension means that your driving license or privilege will be taken from you for a period of time. You may have to pay a suspension termination fee. Your suspension period may be final, having a start and end date, or indefinite, which does not end until you take the required action.[NEWLINE][BOUNDARY][NEWLINE]agent: How long does a definitive suspensions last?[NEWLINE]user: Yes[NEWLINE]agent: received a definitive suspension?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: was the traffic ticket issued anywhere else in New York State?[NEWLINE]agent: You must contact the local court directly. DMV The My License service can give you additional information on where to pay a traffic ticket.[NEWLINE][BOUNDARY][NEWLINE]user: and can I drive with a suspension?[NEWLINE]agent: You cannot drive until the period ends, pay a termination fee, and have a valid driver's license again.[NEWLINE][BOUNDARY][NEWLINE]user: What if the driver's license was issued in another state?


user: I need information about Suspended Driving Privileges[NEWLINE]agent:  A suspension means your license or driving privilege will be taken away for a period of time. You may need to pay a suspension termination fee. Your suspension period can be definite which has a beginning and end date or indefinite, which does not end until you take a required action[NEWLINE][BOUNDARY][NEWLINE]user: what is Definite suspensions[NEWLINE]agent: He received a?[NEWLINE]user: yes[NEWLINE]agent:  it will tell you how long the suspension period will last. You can not drive until the period ends, you pay a termination fee, and have a valid driver license again. You can use DMV s My License, Permit or ID service to check if your license is valid.[NEWLINE][BOUNDARY][NEWLINE]user:  If the vehicle is not insured and the registration is still valid?[NEWLINE]agent: you must surrender your registration and plates [ 8 ] to DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What are the common Reasons for definitive suspensions?[NEWLINE]agent: you did not have automobile liability insurance 2you were convicted of an alcohol or drugged driving charge 3[NEWLINE]user: I need more information


user: I lost my llicense[NEWLINE]agent: Did you receive an order from DMV saying your license was revoked?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: is there somewhere I can look at more info on this?[NEWLINE]agent: You can look at Alcohol or drug related violations[NEWLINE][BOUNDARY][NEWLINE]user: what does it mean when they "revoke" my license?[NEWLINE]agent: It means your license has been cancelled and you must get a new one when the revocation period ends.[NEWLINE][BOUNDARY][NEWLINE]user: why wasn't it just suspended? what are some reasons for suspension?[NEWLINE]agent: You might get a suspension if you did not have automobile liability insurance OR if you were convicted of an alcohol or drugged driving charge.[NEWLINE][BOUNDARY][NEWLINE]user: if my license gets suspended for no insurance could I just send proof by email or to your online site?


user: Hello. I'm searching some information related to what happens when here is revoke of a license.[NEWLINE]agent: Sure, no problem. Have you received any order from the dmv saying your license or driving privilege is revoked?[NEWLINE]user: No, not so far.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me some more information about this?[NEWLINE]agent: Sure. One of the more common reasons for revoking of driver license is related to alcohol and drug violations.[NEWLINE]user: Oh, I see. And there is possible that a license could be revoked because a traffic ticket?[NEWLINE]agent: Yes, if you didn't answered. But You can plead or pay the ticked. Even online.[NEWLINE]user: So, it's possible to pay an old ticket?[NEWLINE]agent: Yes, you can do it online.[NEWLINE][BOUNDARY][NEWLINE]user: Which reasons can cause a revoke?


user: My driver license has been suspended and I need help fixing this.[NEWLINE]agent: Sorry to hear that. I'll be happy to help you with this. When your license becomes suspended, your driving privilege will be taken away for a period of time. This period can be definite or indefinite. In some cases, you may have to pay a suspension termination fee.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a definite suspension on your driver license?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Do you need help understanding what this means?[NEWLINE]user: No, I know what it means.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be sent anything to let me know how to fix this suspension?[NEWLINE]agent: Yes. DMV will send you a notice called an order to the address you have on file. This will contain the instructions that you will need to follow.[NEWLINE][BOUNDARY][NEWLINE]user: What if the registration on my car is expired?[NEWLINE]agent: You'll have to surrender your registration and plates to DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What does is mean if your driver license is revoked?


user: Good day. I have received a letter saying that my driver license is suspended and need some guidance with how to react to this.[NEWLINE]agent: Have you received an order from DMV saying your license or driving privilege is revoked?[NEWLINE]user: No, I haven't.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I haven't paid a fine for a ticket I got, which led to the suspension. The thing is that I got the ticket outside of NYC and I'm not sure the NYC court is responsible for this. Who do I need to contact?[NEWLINE]agent: In that case you must contact the local court directly. DMV's My License service can give you additional information about where to pay to a traffic ticket.[NEWLINE]user: I understand. Say, is there a way to find out if my license is revoked?[NEWLINE]agent: Of course. Simply sign up for MyDMV and use the My License, Permit or ID service. A driving privilege is your legal authority to drive in a state other than the state that issued your driver license.[NEWLINE]user: Alright. And what if I was suspended for an insurance lapse?[NEWLINE]agent: In that case you can submit proof of insurance online.[NEWLINE]user: Do you have more information, perhaps?[NEWLINE]agent: For more information, see the section for alcohol or drug related violations on our website.[NEWLINE]user: Got that. Just out of curiosity, how could I remove a suspension for the failure of paying child support?


user: I have some questions regarding a suspended driving privilege. Perhaps you can answer some or even all of them.[NEWLINE]agent: Of course. A suspension means your license or driving privilege will be taken away for a period of time. You may need to pay a suspension termination fee. Your suspension period can be definite which has a beginning and end date or indefinite, which does not end until you take a required action.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. What can you tell me about definite suspensions?[NEWLINE]agent: Have you received a definite suspension?[NEWLINE]user: Yes, I have. Hence the questions.[NEWLINE]agent: In that case it will tell you how long the suspension period will last. You can not drive until the period ends, you pay a termination fee, and have a valid driver license again. You can use DMV's My License, Permit or ID service to check if your license is valid.[NEWLINE][BOUNDARY][NEWLINE]user: What if the vehicle is not insured and the registration is still valid?[NEWLINE]agent: Then you must surrender your registration and plates to DMV.[NEWLINE]user: That's great and all, but how can I find out if my license is suspended?[NEWLINE]agent: Sign up for MyDMV and use the My License, Permit or ID service. A driving privilege is your legal authority to drive in a state other than the state that issued your driver license.[NEWLINE]user: Well, what if the vehicle is not insured and the registration is still valid?


user: Can you answer some questions I have about my suspended driving privilege, please?[NEWLINE]agent: A suspension means your license or driving privilege will be taken away for a period of time. You may need to pay a suspension termination fee. our suspension period can be definite which has a beginning and end date or indefinite, which does not end until you take a required action.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know more about definite suspensions?[NEWLINE]user: Yes, please.[NEWLINE]agent: Did you receive a definite suspension?[NEWLINE]user: No, I haven't. Thank God.[NEWLINE]user: What are reasons for definite suspensions? Are there any examples?[NEWLINE]agent: Common reasons for definite suspensions are not having an automobile liability insurance or being convicted of an alcohol or drugged driving charge.[NEWLINE][BOUNDARY][NEWLINE]user: What if my license gets suspended or revoked?[NEWLINE]agent: Then DMV will send a notice called an order to the address we have on file, be sure to follow the instructions on the order.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I see. So wait, you can receive a suspension for taking drugs and driving?[NEWLINE]agent: Yes. Common reasons for definite suspensions are being convicted of an alcohol or drugged driving charge.[NEWLINE][BOUNDARY][NEWLINE]user: What if I got suspended for an insurance lapse? How should I react?[NEWLINE]agent: In that case you can submit a proof of insurance online.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, good to know. Can you tell me what reasons for revocations are?


user: hello I need information about how to renew a hazardous materials endorsement[NEWLINE]agent: Do you want to know How to renew your hazardous materials endorsement (HazMat)?[NEWLINE]user: Yes[NEWLINE]agent: We will normally mail you a renewal notice for your approval by HazMat, which is separate from the notice to renew your CDL. Follow the instructions in HazMat's renewal approval notice to request background checks.[NEWLINE][BOUNDARY][NEWLINE]user: How often do I need to get a background check?[NEWLINE]agent: Do you want to keep the HazMat backup?[NEWLINE]user: Yes[NEWLINE]agent: of course To maintain HazMat support, drivers must provide fingerprints and pass background checks every five years.[NEWLINE][BOUNDARY][NEWLINE]user: ok thank you very much, another question How do I provide my fingerprints for the background check?[NEWLINE]agent: Identogo provides the required fingerprint service. All HazMat approval applicants must be fingerprinted at one of Identogo's ID centers located throughout New York State.[NEWLINE][BOUNDARY][NEWLINE]user: What if I no longer need the HazMat backup?[NEWLINE]agent: If you don't need a HazMat endorsement, don't take the written test and don't ask for background checks.[NEWLINE][BOUNDARY][NEWLINE]user: and can the endorsement be renewed in an office?


user: can you give me details of Renew a hazardous materials (HazMat) endorsement[NEWLINE]agent: Do you want to know how to renew my hazardous materials endorsement (HazMat)?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how often you need to get a background check?[NEWLINE]user: yes[NEWLINE]agent: Do you want to have the support of HazMat?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: How do I renew my hazardous materials  endorsement?[NEWLINE]agent: We will normally mail you a renewal notice for your HazMat endorsement, which is separate from the notice to renew your CDL. Follow the instructions in the HazMat endorsement renewal notice to apply for the background checks.[NEWLINE][BOUNDARY][NEWLINE]user:  The required fingerprinting service is being provided by Identogo. All HazMat endorsement applicants must be fingerprinted at one of the Identogo ID centers located throughout New York State


user: I need help with renewing a hazmat endorsement[NEWLINE]agent: Would you like to know how to renew your hazardous materials endorsement?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about the background check?[NEWLINE]user: yes when do I need it[NEWLINE]agent: Do you need to keep the HazMat endorsement?[NEWLINE]user: no but I want to know when I need to do the check[NEWLINE][BOUNDARY][NEWLINE]user: how do I apply for the background check?[NEWLINE]agent: Follow the instructions in the HazMat endorsement renewal notice to apply for the background checks.[NEWLINE][BOUNDARY][NEWLINE]user: what happens if I fail the background check?[NEWLINE]agent: Did you not pass the background checks?


user: How to renew a hazardous materials endorsement?[NEWLINE]agent: Do you want to Renew a hazardous materials endorsement?[NEWLINE]user: yes[NEWLINE]agent: We will normally mail you a renewal notice for your HazMat endorsement, which is separate from the notice to renew your CDL. Follow the instructions in the HazMat endorsement renewal notice to apply for the background checks.[NEWLINE][BOUNDARY][NEWLINE]user: How do I do it by phone?[NEWLINE]agent:  You ca n't renew a HazMat endorsement by phone[NEWLINE][BOUNDARY][NEWLINE]user: How long will the background checks take?[NEWLINE]agent:  Background checks can take 30 days or more to complete[NEWLINE]user:  If i endorsement expires?[NEWLINE]agent:  it will not be restored until the criminal history background checks are completed and you have been re - qualified by both the TSA and the DMV[NEWLINE][BOUNDARY][NEWLINE]user: How often do I need to get a background check?


user: Good evening. May you comment me about renewal for hazmat endorsement, please?[NEWLINE]agent: Do you want to renew your hazardous materials endorsement?[NEWLINE]user: No, this in not about that.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you searching for information about your background check?[NEWLINE]user: No, neither that. I have some information about that regard.[NEWLINE][BOUNDARY][NEWLINE]agent: Is then your inquiry aimed to know how to give your fingerprints on the background check?[NEWLINE]user: Not at all.I already told you that i have some information about that process.[NEWLINE][BOUNDARY][NEWLINE]agent: Sorry, is just the standard procedure to do this series of questions. So please, bear with me. Maybe are you interested into knowing how much time will be invested on your checks?[NEWLINE]user: In fact, i think i don't have information about that topic, so i guees i should say yes to that.[NEWLINE]agent: Good. You must know about this regard, background checks can take up to 30 days or more to be complete.[NEWLINE]user: That's quite a lot of days. What happens if my endorsement expires before you're done with my checks?[NEWLINE]agent: In that case, you'll have to wait until all the background check process is completed before your endorsement can be restored and you re-qualified by both the TSA and the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: All this process can be done by mail if i want?


user: My HazMat endorsement is about to expire and I need help with renewing it.[NEWLINE]agent: Do you know how to renew your HazMat endorsement?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how often that you need to complete a background check to keep your HazMat endorsement?[NEWLINE]user: Yeah, I know.[NEWLINE]agent: Have you completed one recently?[NEWLINE]user: No, but I will be getting it done soon.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't really need the HazMat endorsement anymore?[NEWLINE]agent: If you do not need your HazMat endorsement, you won't have to take the written test or do a background check.[NEWLINE][BOUNDARY][NEWLINE]user: If I do decide to renew my HazMat endorsement, where do I get fingerprinting done for the background check?


user: Hello, good day. I work with the transport of hazmat but my endorsement is about to expire.[NEWLINE]agent: We are here to help you the best we can. Are you interested into renew your hazardous material endorsement?[NEWLINE]user: Not right now. But I worry it could expire and I don't know what I'll have to do.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how often you need to get a background check?[NEWLINE]user: I'm not really sure about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how to provide your fingerprints for this background check?[NEWLINE]user: Yes, I have the idea. But any extra explanation from you would be useful.[NEWLINE]agent: No problem. The service for the required fingerprinting is being provided by identigo, and all hazmat endorsement applicants must go to the identogo id centers located in the new york state.[NEWLINE][BOUNDARY][NEWLINE]user: While the background checks is complete can I get a temporary endorsement meanwhile?[NEWLINE]agent: Sorry, but no. It's not possible, not until we be sure of the process of the background check be complete.[NEWLINE][BOUNDARY][NEWLINE]user: This renew process can be done through the dmv?


user: Hello. I came here to ask a few questions about my HazMat endorsement, hoping that you can answer them for me.[NEWLINE]agent: Of course. Would you like to know how to renew your hazardous materials (HazMat) endorsement?[NEWLINE]user: No, I have already done that.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how often you need to get a background check?[NEWLINE]user: No, I know this already.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how to provide your fingerprints for the background check?[NEWLINE]user: No. Been there, done that.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how long the background checks will take?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how you will be notified of the results?[NEWLINE]user: YES. Finally.


user: I'm wondering what steps are involved with renewing a HazMat endorsement?[NEWLINE]agent: Do you currently have a HazMat endorsement that is due for renewal at this time?[NEWLINE]user: No, not at the moment[NEWLINE][BOUNDARY][NEWLINE]agent: When was the last time you had a background check carried out in relation to Hazmat endorsement?[NEWLINE]user: I haven't had one carried out[NEWLINE][BOUNDARY][NEWLINE]agent: Have you provided a copy of your fingerprints for the background check in relation to the HazMat endorsement?[NEWLINE]user: No, I haven't provided any fingerprint sample[NEWLINE][BOUNDARY][NEWLINE]agent: Are you aware of the procedures and timelines involved with the turnaround times in relation to a renewal of HazMat endorsement?[NEWLINE]user: No, I am not fully up to speed with these[NEWLINE][BOUNDARY][NEWLINE]agent: Are you aware of the procedure involved in relation to notification of results of background checks regarding HazMat endorsement?[NEWLINE]user: Yes, I am aware that I am notified of the outcome of any background checks that are carried out on me


user: I need info about HazMat endorsement[NEWLINE]agent: Do you want to know how to renew your HazMat endorsement?[NEWLINE]user: No,I need more info but not that[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how often you need to get a background check?[NEWLINE]user: Yes, i know that[NEWLINE]agent: Do you want to keep your HazMat endorsement?[NEWLINE]user: Yes, please[NEWLINE]agent: In that case, the driver need to provide fingerprints and pass the background checks every five years[NEWLINE][BOUNDARY][NEWLINE]user: Can I renew by phone?[NEWLINE]agent: Sorry but that's not possible[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to get a temporary HazMat endorsement before background checks are completed?


user: I would like to learn about replacing personalized plates.[NEWLINE]agent: Do you want to replace personalized plates?[NEWLINE]user: Yes, I would like to replace my personalized plates.[NEWLINE]agent: There are many reasons that allow you to replace your personalized plates.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask the DMV to transfer my personalized plates when I register my vehicle?[NEWLINE]agent: Yes, you can transfer your personalized plates at the DMV when you are registering your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to replace the personalized plates I have now with different personalized plates or picture plates?[NEWLINE]agent: The answer is yes for a fee but you must call the Custom Plates Unit at 1-518-402-4838 Monday through Friday 8 am to 4 pm.[NEWLINE]user: Is there a fee to replace personalized plates?[NEWLINE]agent: Yes, there is a fee and need to call Custom Plates Unit.[NEWLINE][BOUNDARY][NEWLINE]user: If my registrant and registration class does not change can I transfer my plates to a new vehicle?[NEWLINE]agent: Yes, just instruct the automobile dealer to transfer your personalized plates to your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Is it at all possible to transfer personalized plates at the DMV?


user: You can help me by answering a few questions I have regarding my application for the voter registration. That'd be really helpful.[NEWLINE]agent: Do you want to know if you're eligible to register to vote in New York State?[NEWLINE]user: No, I don't.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you registered to vote in the past but do you need to update your voter registration information?[NEWLINE]user: Yes, to both.[NEWLINE]agent: You do not need to update your voter registration information if your political party preference or name has changed since you last voted.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And where can I find all of the voter registration requirements?[NEWLINE]agent: The full voter registration requirements are listed on the New York State Board of Elections website.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I haven't received an answer after seven weeks? Because that is currently the case.[NEWLINE]agent: In that case you should contact them at the phone number or address provided on the New York State Board of Elections website.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll do that next then. And what can I do if the DMV has an old address of me on record?


user: I need a dditional information about buy or sell a vehicle[NEWLINE]agent: Have you changed the name in the vehicle registration?[NEWLINE]user: No, I haven't[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have flood damage?[NEWLINE]user: Sadly yes[NEWLINE]agent: Please, check the National Insurance Crime Bureau database to see if a vehicle is flood damaged. You will need the Vehicle Identification Number VIN[NEWLINE][BOUNDARY][NEWLINE]user: How can I register?[NEWLINE]agent: Please, get  information for how to register a vehicle you bought or received as a gift. Register and title a vehicle or trailer. Register a snowmobile, boat or ATV[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me some tips for buying a vehicle?[NEWLINE]agent: Sure! Read the DMV brochures, Let the Buyer Be Aware, and Q&A About Your Title Certificate[NEWLINE][BOUNDARY][NEWLINE]user: Where can I see if my vehicle is flood damaged?


user: Where can I get answers for FAFSA process?[NEWLINE]agent: Yes, you can get in-depth info about the FAFSA form and what to expect after you submit your application.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have any trending topics you would like to know about?[NEWLINE]user: No not at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you not find what you are looking for?[NEWLINE]user: No, I found everything I needed at this time.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get help with common questions about FAFSA process?[NEWLINE]agent: We can give you help with the most common questions about the process such as How do I correct my FAFSA form.[NEWLINE][BOUNDARY][NEWLINE]user: I need help for my parents because they are working on the FAFSA form.[NEWLINE]agent: We can help you with some simple answers to questions like Can my parent and I share the same FSA ID.[NEWLINE][BOUNDARY][NEWLINE]user: What can I find out on this page?


user: Are there any resources for parents of students?[NEWLINE]agent: Are you planning ahead for your child's higher education?[NEWLINE]user: No, not at this time.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any tips I can get when choosing a school?[NEWLINE]agent: Yes, you can get tips on things to consider when choosing a school, and use our free college search tool that matches your career goals, interests, and how much you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any thing I can do to get ready for college?[NEWLINE]agent: You will have to take time to research and understand all your options available to you and we can help you make informed decisions.[NEWLINE][BOUNDARY][NEWLINE]user: When can I start planning for college?[NEWLINE]agent: You can start planning at anytime and there are plenty of steps you can take right now to get ready for college.[NEWLINE][BOUNDARY][NEWLINE]user: What is the best way to find a school and funding I need?


user: Hello i would like to get information about Recurring IDR Requesters[NEWLINE]agent: Do you want to file an annual recertification of your income?[NEWLINE]user: Yes[NEWLINE]agent: To recertify your current income-based payment plan, you must provide updated information about your income and family size annually.[NEWLINE]user: I do not have updated information[NEWLINE][BOUNDARY][NEWLINE]user: How do I calculate my payment if my income has changed?[NEWLINE]agent: Have your income or your family size changed?[NEWLINE]user: Yes[NEWLINE]agent: You can request that your income-based payment be recalculated to reduce your current monthly payment.[NEWLINE][BOUNDARY][NEWLINE]user: Who should complete this?


user: Could you give me some information about if there is any program that would allow me to temporarily stop making payments on my student loan?[NEWLINE]agent: Deferment might be a good option for you as long as you realize that if you won't have to make a payment, you probably won't be making any progress toward forgiveness or paying back your loan.[NEWLINE]user: Are there any alternatives to that option?[NEWLINE]agent: You could also consider income-driven repayment.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please explain to me what that means?[NEWLINE]agent: Income-driven repayment plans base your monthly payments on your income and family size, meaning that in some cases, you payment under this plan could become as low as $0 per month.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me about an in-school deferment if I am enrolled in college more than half-time?[NEWLINE]agent: With that option, in most cases your loan will be placed into a deferment automatically based on enrollment information reported by your school, and your loan servicer will notify you that the deferment has been granted.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any extra considerations if I am actually attending school and am active duty military at this time?[NEWLINE]agent: You may be eligible for this deferment if you are on active duty military service in connection with a war, military operation, or national emergency.[NEWLINE]user: If a global pandemic is considered a national emergency, then that does describe my situation.[NEWLINE]agent: You may be eligible for this deferment.[NEWLINE][BOUNDARY][NEWLINE]user: What is a Graduate Fellowship Deferment?


user: I'm here for a school loan deferment[NEWLINE]agent: I can help you find out if a deferment is the best option for your situation.[NEWLINE]user: what else can I do?[NEWLINE]agent: You can consider income-driven repayment.[NEWLINE][BOUNDARY][NEWLINE]user: can I do an economic hardship deferment?[NEWLINE]agent: Would you like to see if you qualify?[NEWLINE]user: yes[NEWLINE]agent: Are you receiving a means-tested benefit like welfare?[NEWLINE]user: no we aren't[NEWLINE]agent: Do you work full-time but have earnings that are below 150% of the poverty guideline for your family size and state of residence?[NEWLINE]user: I don't think so[NEWLINE]agent: Are you serving in the Peace Corps?[NEWLINE]user: yes I am[NEWLINE]agent: Okay, you qualify for this deferment.[NEWLINE][BOUNDARY][NEWLINE]user: so I won't be making payments?


user: What can you tell me about Direct PLUS loans for parents?[NEWLINE]agent: Direct PLUS loans are for parents and can help pay for undergraudate students other expenses.[NEWLINE]user: How could I apply?[NEWLINE]agent: You can always use the online application to apply for a parent PLUS loan.[NEWLINE][BOUNDARY][NEWLINE]user: Would I be eligible for a parent PLUS loan?[NEWLINE]agent: There are some eligible guidelines you as a parent must have to get a parent PLUS loan.[NEWLINE][BOUNDARY][NEWLINE]user: Who makes the Direct PLUS loans?[NEWLINE]agent: The US Department of Education makes Direct PLUS loans to those eligible parents through schools that participate in the Direct Loan program.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if any loan funds are left over?[NEWLINE]agent: Your child's school would give you the left over funds to help pay other education expenses or the school with your authorization would pay the remaining funds to the student.[NEWLINE][BOUNDARY][NEWLINE]user: What must I do to be eligible for a parent PLUS loan?[NEWLINE]agent: Are you the biological, adoptive, or stepparent of a dependent undergraduate student that is enrolled in school at least half-time?[NEWLINE]user: No, the student will be part-time?


user: What are direct PLUS loans for?[NEWLINE]agent: PLUS loans can help pay for education expenses not covered by other financial aid.[NEWLINE]user: I understand but how can I apply?[NEWLINE]agent: You can use the online application to apply for a PLUS parent loan.[NEWLINE][BOUNDARY][NEWLINE]user: To receive a PLUS parent loan, what do I have to do?[NEWLINE]agent: Are you the biological or adoptive parent or, in some cases, the stepfather of a enrolled dependent college student?[NEWLINE]user: I am the biological father[NEWLINE]agent: don't have an adverse credit history?[NEWLINE]user: that's right i don't have[NEWLINE]agent: Do you meet the general eligibility requirements for federal student aid?[NEWLINE]user: no I don't know them


user: Can you give me details of the costs of the university and the professional career?[NEWLINE]agent: you can learn about college costs and get tips on how to reduce costs when you go to school, we can help you[NEWLINE][BOUNDARY][NEWLINE]user: What is important to know if I decide to get a credit card?[NEWLINE]agent: make sure you understand the terms.[NEWLINE][BOUNDARY][NEWLINE]user: I understand, but how can I compare the costs of the universities?[NEWLINE]agent: You can easily find information on whether the cost of a university is low, medium or high using the College Scorecard.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get discounts on tuition from universities and professional schools?[NEWLINE]agent: If you meet certain conditions, are you at least the son of a student, that is, if your parents went to school?[NEWLINE]user: Yes I am[NEWLINE]agent: so if you may be eligible for tuition discounts[NEWLINE]user: How can a credit card help me?


user: Can you give me details of the costs of the university and the professional career?[NEWLINE]agent: you can learn about college costs and get tips on how to reduce costs when you go to school, we can help you[NEWLINE][BOUNDARY][NEWLINE]user: Can I get discounts on tuition from universities and professional schools?[NEWLINE]agent: If you meet certain conditions, are you at least the son of a student, that is, if your parents went to school?[NEWLINE]user: it's not my case[NEWLINE]agent: ok and more than one family member is enrolled in school?[NEWLINE]user: if more than one member is enrolled[NEWLINE]agent: ok so if you can opt for a discount[NEWLINE]user: can you give me advice if i go to a university or professional school near home[NEWLINE]agent: well you can consider living with your parents or other family.[NEWLINE]user: If my school is able to take a test outside of classes and I don't take a class, what consequences can I have?


user: I need to know how to renew my FAFSA application.[NEWLINE]agent: As you know, you have to renew your FAFSA form each year by submitting a new form.[NEWLINE][BOUNDARY][NEWLINE]agent: D you know how easy is to renew your FAFSA form?[NEWLINE]user: I know that it is easy.[NEWLINE]agent: Have you already logged in to renew your form?[NEWLINE]user: Not yet.[NEWLINE]user: Can I use the myStudentAid mobile app to renew it?[NEWLINE]agent: Yes, you can, and actually, if you log in as a student on the myStudentAid mobile app and are eligible for a FAFSA renewal, the renewal form will automatically display.[NEWLINE]user: do I need to change something on the prefilled information shown on the form?[NEWLINE]agent: just update any information that has changed and provide the requested financial information.[NEWLINE][BOUNDARY][NEWLINE]user:  Any tip on how to get the most I can from the college aid?


user: How would I go about renewing my FAFSA Application?[NEWLINE]agent: Another year means you have to renew your financial aid through FAFSA.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to renew your FAFSA form because it is easy?[NEWLINE]user: Yes, I need to renew my FAFSA form for the current year.[NEWLINE]agent: Do you have a computer to log in to renew your FAFSA form?[NEWLINE]user: Yes, I do have a computer to log in and renew my form?[NEWLINE]user: If I log in as a student on the myStudentAid mobile app will the form show up?[NEWLINE]agent: Yes, the renewal form automatically displays if you are eligible for FAFSA renewal.[NEWLINE][BOUNDARY][NEWLINE]user: Does FAFSA apply for just one year?[NEWLINE]agent: Yes, the FAFSA form applies to a single academic year and just means you need to submit a form each year.[NEWLINE][BOUNDARY][NEWLINE]user: Why do they let you renew your form on fafsa.gov?


user: Do I have to renew my FAFSA application?[NEWLINE]agent: Yes, the FAFSA application should be renewed each year to receive more financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: How should I renew the form?[NEWLINE]agent: Have you logged in to renew your FAFSA form?[NEWLINE]user: I have, yes.[NEWLINE]agent: Then you should notice that your form it's already prefilled with some of your previous information from the prior academic year. You just need to provide new income and tax information and update any other information that may have changed.[NEWLINE]user:  Can you give me a step by step guide on how to renew the form?[NEWLINE]agent: Sure. You can follow the instructions to renew your FAFSA Form.[NEWLINE]user: What should I do after logging in at fafsa.gov?[NEWLINE]agent: You have to select FAFSA Renewal. If you do it through the app then the FAFSA renewal form should display automatically if you are eligible for renewal.[NEWLINE]user: just to be sure, to log in to fafsa.gov I should use my FSA ID, right?


user: Can you help me renew my FAFSA application?[NEWLINE]agent:  Sure, I'm guessing you already know you need to renew it every year.[NEWLINE][BOUNDARY][NEWLINE]agent:  Do you know how to do it?[NEWLINE]user:  I know a bit of the process but not all.[NEWLINE]agent: Have you already logged in to do the renewal?[NEWLINE]user: I have, yes.[NEWLINE]agent: Then you can see that there's already some information from your previous academic year prefilled in the renewal form.[NEWLINE]user:  Is it the same if I do it from the mobile app?[NEWLINE]agent: Yes, in that case, is faster since the renewal form displays itself automatically if you are eligible for renewal.[NEWLINE]user: What should I do in case I forget my FSA password in the future?[NEWLINE]agent: You can check the option on what to do if you forget your ID or password.[NEWLINE]user:  Ok, so do I need to provide any other info apart from the prefilled one on the renewal form?


user: Do I have to renew my FAFSA application?[NEWLINE]agent: Yes, if you want to keep receiving the benefits you have to renew it every year.[NEWLINE][BOUNDARY][NEWLINE]agent:  Do you need help on how to renew your FAFSA application?[NEWLINE]user: Yes, please.[NEWLINE]agent: Can you log in to renew your FAFSA form?[NEWLINE]user: Not right now.[NEWLINE]user: But I can do it later from the myStudentAid app.[NEWLINE]agent: Ah, that's even better. Once you log in as a student on the app the renewal form will automatically display if you are eligible for renewal.[NEWLINE][BOUNDARY][NEWLINE]user:  What should I do to be sure that I'm always eligible for renewal and to get the most from it?.[NEWLINE]agent:  Just be sure to renew your form each year and to meet the FAFSA deadlines for state and college aid.[NEWLINE]user: So, I need to do this every year, right?


user: Tell me about the FAFSA application renewal.[NEWLINE]agent:  The first thing you need to know is that you have to renew your FAFSA application every year.[NEWLINE][BOUNDARY][NEWLINE]user: Can you guide me through it?[NEWLINE]agent: Sure, Have you already logged in to renew your application?[NEWLINE]user: Not yet.[NEWLINE]user: Can I do it through the myStudentAid app?[NEWLINE]agent: Yes, you can. Once you log in as a student on the app the FAFSA renewal form should display automatically if you are eligible for renewal.[NEWLINE]user: I just did it and it looks like the form is already filled.[NEWLINE]agent: What you see in the form is the prefilled information from your previous academic year. You need to update any needed information and add your new income and tax information.[NEWLINE][BOUNDARY][NEWLINE]user: Great. And, I'm just curious but what does FAFSA mean?


user: Do I need to renew my FAFSA application?[NEWLINE]agent: You need to renew your FAFSA application every academic year.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help renewing your application?[NEWLINE]user: Yes, that would be nice.[NEWLINE]agent: Did you login to renew your FAFSA form?[NEWLINE]user: I did, yes.[NEWLINE]agent: You should notice how the form is already prefilled with some of the information from your previous academic year.[NEWLINE][BOUNDARY][NEWLINE]user: ah yes, this is the same info I introduced from last year, right?[NEWLINE]agent: Yes, some of it. As you renew your FAFSA form its year you'll be able to continue receiving the aid from it.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do now?[NEWLINE]agent: well, you already completed the first step that is to log in with your FSA ID username and password at fafsa.gov.[NEWLINE]user: yes, what would be next?


user: Hi, good morning. i'll soon be on need to renew my student aid, is it mandatory to do?[NEWLINE]agent: Well, certainly, it is. Every single year, you have to apply in order to renew your request.[NEWLINE][BOUNDARY][NEWLINE]agent: So, do you want to know how to renew your Finacial Aid form?[NEWLINE]user: No, it's not necessary right now. I read something about it.[NEWLINE]user: If i want to try to apply from scratch, can i do that?[NEWLINE]agent: That's correct, you can do it if you want. However, that's why we give you the advantage to renew your form, in order to ease your paperwork.[NEWLINE]user: In any case, in a hypothetic scenario, how i would do that renewal?[NEWLINE]agent: No problem. Just Login into your account and select FAFSA renewal once there. It all will develop  automatically.[NEWLINE]user: You mean i just sign in there after that, all i have to do is submit the form?[NEWLINE]agent: That's correct. Only log in, sign after you filled the form and submit.[NEWLINE]user: Then, to resume, i just follow the instructions and then i'll be able to renew, right?


user: Do I have to renew my FAFSA every academic year?[NEWLINE]agent: Yes, in order to receive financial aid every academic year you need to renew your FAFSA.[NEWLINE][BOUNDARY][NEWLINE]user: Is renewing my FAFSA form easy?[NEWLINE]agent: Did you log in to renew your FAFSA form?[NEWLINE]user: No, I have not logged in to renew my form yet.[NEWLINE]user: Can I log in as a student on the myStudentAid mobile app and will see my FAFSA renewal form?[NEWLINE]agent: Yes, you will automatically see your renewal form since you are a student eligible for FAFSA.[NEWLINE]user: Will my form be prefilled?[NEWLINE]agent: Yes, you form will be prefilled with certain info from the prior academic year and you will need to provide new income and tax info and any other changes.[NEWLINE]user: What if my tax situation has changed?


user: Why do I renew my FAFSA application?[NEWLINE]agent: Every academic year you have another chance to receive financial aid and need to renew your FAFSA.[NEWLINE][BOUNDARY][NEWLINE]agent: It is really easy to renew your FAFSA form, do you need to?[NEWLINE]user: Yes, I need to renew my FAFSA form.[NEWLINE]agent: Did you log in to renew your FAFSA form?[NEWLINE]user: No, I have not logged in yet to renew your FAFSA form.[NEWLINE]user: What will happen if you log in as a student on the myStudentAid mobile app and are eligible for a FAFSA renewal?[NEWLINE]agent: The renewal form will automatically be displayed.[NEWLINE]user: Will it be prefilled?[NEWLINE]agent: Yes, the information will be prefilled with certain information from the previous academic year.[NEWLINE][BOUNDARY][NEWLINE]user: Is the FAFSA form apply for a single academic year?


user: what do you have in terms of federal student aid specific resources?[NEWLINE]agent: We have documents that are specific to the Federal Student Aid IT lifecycle for all projects and other pertinent references that an IT project may be required to comply with dependent on the contract[NEWLINE][BOUNDARY][NEWLINE]user: do you have references on managing IT?[NEWLINE]agent: We have Lifecycle Management Methodology which can help you.[NEWLINE][BOUNDARY][NEWLINE]user: what library is this?[NEWLINE]agent: This is the Federal Student Aid Chief Information Officer's Information Technology  Standards Library[NEWLINE]user: We can get certain student aid resources here?[NEWLINE]agent: Yes, we have Federal Student Aid Specific Resources[NEWLINE][BOUNDARY][NEWLINE]user: and you can help with the federal guidelines?[NEWLINE]agent: The IT Standards Library highlights federal organizations involved in establishing and coordinating the implementation of federal laws, regulations, standards and guidelines applicable to information and information technology management. The standards and guidelines they promulgate apply to all federal agencies and departments.[NEWLINE][BOUNDARY][NEWLINE]agent: Will you need more resources?


user: I need some guidance on how to provide the verification you need of me.[NEWLINE]agent: Of course. You might see a note on your SAR saying you ve been selected for verification, or your school might contact you to inform you that you've been selected. Verification is the process your school uses to confirm that the data reported on your FAFSA form is accurate.[NEWLINE]agent: Have you been selected for verification?[NEWLINE]user: Yes, I have been selected.[NEWLINE]agent: In that case your school will request additional documentation that supports the information you reported.[NEWLINE][BOUNDARY][NEWLINE]user: Yes, I've noticed that. So what should I be aware of when it comes to my financial aid?[NEWLINE]agent: Be sure to keep in touch with your school's financial aid office so that you understand the whole process of receiving your aid.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And what should I do after I learned all about the form of aid I planned to take?[NEWLINE]agent: Then you should decide what aid you really need, and then respond to the school's aid offer within the deadline set by the school.[NEWLINE][BOUNDARY][NEWLINE]user: I have to send them those documents they requested, right?[NEWLINE]agent: Yes. All you need to do is provide the documentation your school asks for and be sure to do so by the school's deadline, or you won't be able to get financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: What will the status of my application be then?


user: I came here to figure out how to update my FAFSA form, I have a typo on it.[NEWLINE]agent: Do you want to know how you can correct mistakes?[NEWLINE]user: Yes, that's why I'm here.[NEWLINE]agent: Once your application has been processed, you can correct your FAFSA form online or on paper.[NEWLINE][BOUNDARY][NEWLINE]user: What if I accepted an offer for financial aid?[NEWLINE]agent: Then the financial aid staff at your college or career school will explain exactly how and when your aid will be paid out. They'll also tell you whether you need to fill out any more paperwork or meet other requirements.[NEWLINE]user: Do I have to sign a promissory note too?[NEWLINE]agent: Yes, you should expect to be required to sign a promissory note and go through entrance counseling.[NEWLINE][BOUNDARY][NEWLINE]user: I thought so. And what is this SAR I read about?[NEWLINE]agent: The SAR is a summary of the FAFSA data you submitted. You the student will get your SAR within three days to three weeks after you submit your FAFSA form.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, that makes sense. Thank you for the explanation! So what if I receive a student loan for the very first time?