user: Why would I need verification from the school?[NEWLINE]agent: If your school contacted you that you have been selected or you had a note on your SAR saying you been selected for verification then your school uses this to confirm that the data you gave on your FAFSA form is accurate.[NEWLINE]agent: Have you been selected for verification?[NEWLINE]user: No I have not been selected for verification.[NEWLINE][BOUNDARY][NEWLINE]user: Will you help with the actions I need to take?[NEWLINE]agent: Yes, we will help you through everything you need to do to fill out the application properly including accepting and getting your aid.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me how my financial aid is paid out?[NEWLINE]agent: Were you offered financial aid and have accepted it?[NEWLINE]user: No I have not accepted it yet.[NEWLINE]agent: Did you receive a federal student loan for the first time?[NEWLINE]user: Yes this is my first time receiving a federal student loan.


user: Why would I need to provide required verification for my FAFSA application?[NEWLINE]agent: If you have received a note on your SAR saying you have been selected for verification or you school contacted you then you just have to confirm that the data reported on the FAFSA form is accurate.[NEWLINE]agent: Have you been selected for verification?[NEWLINE]user: I have not been notified that I need verification.[NEWLINE][BOUNDARY][NEWLINE]user: What if I decide I want to get a loan to pay back?[NEWLINE]agent: First, decide what aid you really need, and then respond to the school aid offer or choose to get a loan to pay back.[NEWLINE][BOUNDARY][NEWLINE]user: What can I change of the FAFSA form if it has changed?[NEWLINE]agent: Some information must be updated if it changes but not on the FAFSA form and you can find out how to online.[NEWLINE][BOUNDARY][NEWLINE]user: What if I used the IRS Data Retrieval Tool when filling out your FAFSA form?[NEWLINE]agent: Then you may not have to verify that information and your school may require you to submit an IRS tax transcript or a signed copy of your income tax return as part of the verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know how much aid I will get?


user: Can you tell me about the types of aid I can get from FAFSA?[NEWLINE]agent: FAFSA can give you aid in the form of free money such as a grant or scholarship.[NEWLINE]agent: or a loan that you have to pay back. Is a loan what you are aiming for?[NEWLINE]user: I think so, yes.[NEWLINE]agent: then if you have already decided on the aid you really need, you then just need to respond to the school's aid offer within the deadline set by the school.[NEWLINE]user: Where can I get more information about this?[NEWLINE]agent: You can learn more about on our website.[NEWLINE][BOUNDARY][NEWLINE]user:  What would represent for me in the future the FAFSA application, apart from the aid received?[NEWLINE]agent: It can also be used in determining your eligibility for certain state and school financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm selected for verification, do I need to provide my tax information to my school?[NEWLINE]agent: In certain cases, your school may ask you to provide your IRS tax transcript or a signed copy of your income tax return as part of the verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know how much aid I could get?


user: I want to know how to make an update to my Federal Student Aid file.[NEWLINE]agent: Are you attempting to correct an error?[NEWLINE]user: Yes I am.[NEWLINE]agent: If your application has already been processed, you can correct your FAFSA form online or on paper.[NEWLINE][BOUNDARY][NEWLINE]user: What information can I change on my form?[NEWLINE]agent: While most information can not be changed on the FAFSA form, some information must be updated if it changes. We have relevant information on the difference and how to update FAFSA information.[NEWLINE][BOUNDARY][NEWLINE]user: Does it make a difference if this is my first time getting Federal Student Aid?[NEWLINE]agent: If that is the case, you should expect to be required to sign a promissory note and go through entrance counselling.[NEWLINE]user: How and when will I receive my financial aid?[NEWLINE]agent: The financial aid staff at your college or career school will explain exactly how and when your aid will be paid to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay this money back?


user: I want to know how you pay us the financial aid[NEWLINE]agent: Have you accepted financial aid that was offered?[NEWLINE]user: no[NEWLINE]agent: Is this your first time working with a federal student loan?[NEWLINE]user: no, I've looked into it but never finished everything[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me more about the student aid report?[NEWLINE]agent: Yes, we can help you find out more about the SAR, its purpose, and what you should do with the SAR.[NEWLINE]user: when will I receive it?[NEWLINE]agent: You can learn more on how the method you use to file your FAFSA form determines when you will get the SAR[NEWLINE][BOUNDARY][NEWLINE]user: how long does it take for the school to get my financial aid form?


user: I need to correct my financial aid application and submit it right[NEWLINE]agent: Filling out and submitting your FAFSA form is an important step in the journey to paying for college[NEWLINE][BOUNDARY][NEWLINE]user: can I check how my application is going?[NEWLINE]agent: Did you submit it online or on the myStudentAid mobile app?[NEWLINE]user: no I sent it in the mail so now what[NEWLINE][BOUNDARY][NEWLINE]user: how can I correct my application?[NEWLINE]agent: Once your application has been processed you can correct your FAFSA form online or on paper[NEWLINE][BOUNDARY][NEWLINE]user: do I need to contact my school aid office for anything?[NEWLINE]agent: You should keep in touch with your school's financial aid office so that you understand the whole process of receiving your aid[NEWLINE][BOUNDARY][NEWLINE]user: If my application says it is processing can it mean something is wrong?


user: how should I decide on what school aid to use?[NEWLINE]agent: You need to find out if you can get free money such as a grant or scholarship, or if you will need a loan.[NEWLINE]user: what do I do next if I need that loan?[NEWLINE]agent: Decide what aid you really need, and then respond to the school’s aid offer within the deadline set by the school.[NEWLINE][BOUNDARY][NEWLINE]user: Do I get the school money in a check or debit card?[NEWLINE]agent: Have you been offered financial aid that you accepted?[NEWLINE]user: yes, I will get help[NEWLINE]agent: The financial aid staff at your college will explain exactly how and when your aid will be paid out.  If you are receiving a federal student loan for the first time you should expect to be required to sign a promissory note and go through entrance counseling[NEWLINE][BOUNDARY][NEWLINE]user: when do I get the aid they promised?[NEWLINE]agent: The timing of the aid offer varies from school to school and could be as early as winter awarding for the fall or as late as immediately before you start school. It depends on when you apply and how the school prefers to schedule awarding of aid[NEWLINE][BOUNDARY][NEWLINE]user: do I have to keep my information updated so I don't lose aid?


user: How can I correct my FAFSA application?[NEWLINE]agent: We can guide you on how to review and correct your FAFSA application whenever you need to.[NEWLINE]user: How can you help me with this?[NEWLINE]agent: We'll walk you through the actions you need to take to successfully accept and receive your aid.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any media than I can read or watch to know more about what's next after the FAFSA?[NEWLINE]agent: Yes, you can watch our video on youtube about "After the FAFSA: What happens next?".[NEWLINE][BOUNDARY][NEWLINE]user: How can I make sure my FAFSA form was processed?[NEWLINE]agent: Did you already submit your FAFSA form online or through the myStudentAid app?[NEWLINE]user: Yes, I did.[NEWLINE]agent: Then you can check its status immediately through the fafsa.gov website or to the app.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to provide any kind of verification after applying for a Student Aid Report?


user: Hello, I would like to know, what actions can I take to be eligible to receive a Direct PLUS Loan?[NEWLINE]agent: Do you have an adverse credit history and agree to pay the loan if you do not pay it?[NEWLINE]user: this action does not apply to me[NEWLINE]agent: Do you want to be an applicant for the Direct PLUS Loan?[NEWLINE]user: yes i want to be[NEWLINE]agent: in this case you may be eligible to receive a Direct PLUS Loan[NEWLINE]user: Is the information in the Document correct to the satisfaction of the United States Department of Education?[NEWLINE]agent: no, the information causing the adverse credit decision is incorrect[NEWLINE][BOUNDARY][NEWLINE]user: can you give me a description of the borrower[NEWLINE]agent: in the case of the borrower has a state, county or federal tax lien in the last five years prior to the date of the credit report, regardless of the date of the file[NEWLINE][BOUNDARY][NEWLINE]user: What are the Mitigating Circumstances Test?


user: Hello, I would like to know what extenuating circumstances allow you to qualify for a loan.[NEWLINE]agent: Do you want to know the mitigating circumstances?[NEWLINE]user: not all[NEWLINE]agent: Do you think your situation presents a situation that otherwise qualifies for extenuating circumstances?[NEWLINE]user: I don't think I have a mitigating circumstance[NEWLINE]agent: Have you already had a review? although this does not guarantee approval[NEWLINE]user: if they already did the review[NEWLINE]agent: you should very well provide a statement containing an explanation of the circumstances of your mitigation and the appropriate applicable documentation to support your claim[NEWLINE][BOUNDARY][NEWLINE]user: can you give me a description of the borrower?[NEWLINE]agent: well the borrower has had a foreclosure in the last 5 years preceding the date of the credit report.[NEWLINE][BOUNDARY][NEWLINE]user: ok I understand and what is the required documentation?


user: I'm here because of the Direct PLUS Loan Application for Graduate students[NEWLINE]agent: Did you want more information about the Direct PLUS Loan Application for Graduate/Professional Students?[NEWLINE]user: no I know about it but i had other questions[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to apply for a PLUS Loan?[NEWLINE]user: yes I do[NEWLINE]agent: I can help you LOG IN to start the application.[NEWLINE][BOUNDARY][NEWLINE]user: who gets the info I put in the application?[NEWLINE]agent: It will be sent to the school that you select, and they will use the information collected to determine your eligibility for a Direct PLUS Loan and process your application.[NEWLINE]user: when will I do the promissory note?[NEWLINE]agent: You can complete the Direct PLUS Loan MPN after you complete the Direct PLUS Loan Request.[NEWLINE]user: does the info on the application only go to who I want?


user: Hi there. I'm looking information about the contact ways there is with you, and I heard something about virtual assistant and things like that.[NEWLINE]agent: Yes, you are talking about aidan our virtual assistant that can answer question about the federal student aid.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know the tasks with aidan can help you with?[NEWLINE]user: Yes, I have an idea about it. I guess it can help with questions about the loans and stuff like that.[NEWLINE][BOUNDARY][NEWLINE]agent: That's right. You can test it at any time. Do yo have any common financial question right now?[NEWLINE]user: That's pretty great. But no, I don't have any common question right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Great. you know that our assistant can help you find things in our site too?[NEWLINE]user: Great. So he can serve has a guide too. That's pretty awesome.[NEWLINE]agent: Yes. You just need to type "where is" anything you need and Aidan will tell you.[NEWLINE][BOUNDARY][NEWLINE]user: The assistance also can help to find stuff like the balance of the loan or finding contact information?[NEWLINE]agent: Yes, that's right. Aidan is here to help you to find the answers.[NEWLINE][BOUNDARY][NEWLINE]user: For example, if I'm looking for my balance, how do I have to do the question?


user: What exactly are program reviews when carried out by Federal Student Aid?[NEWLINE]agent: Do you mean what duties the FSA have in overseeing their program and the reviewing of it?[NEWLINE]user: Yes, that is the question that I have[NEWLINE]agent: The FSA regularly carries out program reviews which confirms whether a school meets the requirements of the FSA for institutional eligibility, financial responsibility and administrative capability. During these reviews, the school's compliance with FSA requirements is measured. The reviews also assess liabilities for errors in performance that a school may have. Also included in the review is identifying the actions that a school must take to improve its future administrative capabilities.[NEWLINE]user: What is the role of the FPRD in these program reviews?[NEWLINE]agent: When a review is carried out, the FPRD may or may not require additional actions to be carried out by an institution[NEWLINE]user: What is a FPRD?[NEWLINE]agent: This is issued by the FSA. It's a report that includes all the findings that were identified in the program review report, the response from the school in question and also the final determination of the Department[NEWLINE]user: Is there a FPRD available for the year 2014?[NEWLINE]agent: null[NEWLINE]user: Where would I be able to find FPRD reports for a school?


user: I want to know about reviews on schools and aid[NEWLINE]agent: Would you like to know about oversight duties in these matters?[NEWLINE]user: yeah[NEWLINE]agent: As part of its oversight duties, Federal Student Aid routinely conducts program reviews to confirm that a school meets the requirements for institutional eligibility, financial responsibility, and administrative capability. During a program review, reviewers evaluate the school’s compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the school must take to improve its future administrative capabilities.[NEWLINE]user: How do annual reports help?[NEWLINE]agent: Annual reports detail by frequency the most common findings identified in the annual compliance audits conducted by independent auditors, and identified through program reviews conducted by the Department of Education at institutions of higher education[NEWLINE]user: anything else?[NEWLINE]agent: that's about it[NEWLINE]user: what happens after you complete a program review?[NEWLINE]agent: Federal Student Aid will issue a Final Program Review Determination, which is a report that includes each finding identified in the program review report, the school's response, and the Department’s final determination.[NEWLINE]user: How can we see some of the reviews?


user: What are program reviews when pertaining to Federal Student Aid?[NEWLINE]agent: Do you mean as part of the oversight duties?[NEWLINE]user: Yes, as it pertains to oversight duties.[NEWLINE]agent: Federal Student Aid routinely has program reviews to make sure that a school meets FSA requirements for institutional eligibility, financial responsibility, and administrative capability.[NEWLINE]user: What is the Final Program Review Determination?[NEWLINE]agent: FSA issues a Final Program Review Determination that is a report which includes the findings identified in the program review report, the school's actual response, and the Departments final determination.[NEWLINE]user: How do I locate the Final Program Review Determinations from the third-party servicer?[NEWLINE]agent:  Visit the "Third-party Service Program Reviews page which will give you an overview of the top program review and audit findings by fiscal year.[NEWLINE]user: What about FY2018?[NEWLINE]agent: You can access FY2018.[NEWLINE]user: How do I access all documents associated with focused-Clery Act reviews?


user: Hello, I would like to obtain information about Program Reviews[NEWLINE]agent: Do you want to know the supervisory functions of the federal Student Aid FSA?[NEWLINE]user: no thanks[NEWLINE]user: What do the program reviews do?[NEWLINE]agent: During a program review, the reviewers assess the school's compliance with the FSA requirements, assess responsibilities for performance errors, and identify actions the school should take to improve its future administrative capabilities.[NEWLINE]user: and where are these letters of determination issued?[NEWLINE]agent: these determinations are issued every year from FY2014 onwards[NEWLINE]user: and what do they do after completing a program review?[NEWLINE]agent: After completing a program review, Federal Student Aid issues a final program review determination FPRD, which is a report that includes each finding identified in the program review report, the school's response, and the Department's final determination..[NEWLINE]user: and how do I access all the documents associated with centered?


user: What are program reviews for federal student aid?[NEWLINE]agent: Do you want to know about its oversight duties?[NEWLINE]user: Yes, what are the oversight duties of the program reviews?[NEWLINE]agent: FSA conducts program reviews to make sure a school meets FSA requirements for institutional eligibility, financial responsibility, and administrative capability.[NEWLINE]user: What happens after completing a program review?[NEWLINE]agent: The FSA will issue a Final Program Review Determination which is just a report that has each finding identified in the program review report, the school's response, and Department's final determination.[NEWLINE]user: What else would the FPRD do?[NEWLINE]agent: The FPRD will also identify liabilities, calculated based on the findings of the program review, provides instructions for the payment of those liabilities, notifies the institution of its right to appeal and closes the review.[NEWLINE]user: Where would I find an overview of the top program review and audit findings by fiscal year?[NEWLINE]agent: To find an overview of the top program review and audit findings by fiscal year you should visit the "third party servicer program reviews."[NEWLINE]user: Is there a fiscal year 2014?


user: Hey, I came here to learn more about program reviews. Perhaps you can explain some things to me.[NEWLINE]agent: Of course. Do you want to know what our duties are when it comes to reviews?[NEWLINE]user: No, I'm aware of that.[NEWLINE]user: Can I read about the final program review determinations for the fiscal year 2015 somewhere?[NEWLINE]agent: Yes, we have the information for the fiscal year 2015 here.[NEWLINE]user: How do I locate Final Program Review Determinations from completed third-party servicer program reviews?[NEWLINE]agent: Simply visit the "Third-party Servicer Program Reviews" page. An overview of the top program review and audit findings by fiscal year is also available.[NEWLINE]user: So what are those duties you mentioned before?[NEWLINE]agent: Federal Student Aid FSA routinely conducts program reviews to confirm that a school meets FSA requirements for institutional eligibility, financial responsibility, and administrative capability. During a program review, reviewers evaluate the school's compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the school must take to improve its future administrative capabilities.[NEWLINE]user: I see. And what do your annual reports show?


user: Hello i would like to get information about Program Reviews[NEWLINE]agent: Do you want to know the parts of your supervisory functions?[NEWLINE]user: yes[NEWLINE]agent: As part of its supervisory duties, the Federal Student Aid FSA routinely conducts program reviews to confirm that a school meets the FSA's requirements for institutional eligibility, financial responsibility, and administrative capacity.[NEWLINE]user: How can I access all the associated documents?[NEWLINE]agent: To access all documents associated with Clery Act focused reviews, visit the "Clery Act Reports" page. "Clery Act Reports" page.[NEWLINE]user: and what do the reviewers do?[NEWLINE]agent: Reviewers assess the school's compliance with FSA requirements, assess responsibilities for performance errors, and identify actions the school should take to improve its future administrative capabilities.[NEWLINE]user: And what should I do after visiting the page?[NEWLINE]agent: Visit the "Third Party Services Program Reviews" page. "- Third Party Browse Program Manager" page. An overview of the main results of the program review and audit by fiscal year is also available.[NEWLINE]user: and what do these annual reports reveal?


user: what are the program reviews for?[NEWLINE]agent: Did you want to know about the program oversight duties?[NEWLINE]user: no, just wanted to know what they are[NEWLINE]user: can I look at some reviews?[NEWLINE]agent: You can visit the "Third-party Servicer Program Reviews" page.[NEWLINE]user: where can I get the Clery act reviews?[NEWLINE]agent: You can find those by visiting the "Clery Act Reports" page.[NEWLINE]user: what comes next after a program review is done?[NEWLINE]agent: Federal Student Aid will issue a Final Program Review Determination, which is a report that includes each finding identified in the program review report, the school's response, and the Department’s final determination.[NEWLINE]user: that's the FPRD?


user: What Program Reviews does federal student aid routinely do?[NEWLINE]agent: Do you mean as part of their oversight duties?[NEWLINE]user: No that is not what I mean.[NEWLINE]user: Does federal student aid issue a final report of the determination of the program review?[NEWLINE]agent: Yes, Federal Student Aid issues a Final Program Review Determination which is the report that has each finding identified in the review report, the school's response, and the Departments final determination.[NEWLINE]user: How do I locate Final Program Review Determinations from completed third-party servicer program reviews?[NEWLINE]agent: You would need to visit the "third-party Servicer Program Reviews page.[NEWLINE]user: What happens after completing the program review?[NEWLINE]agent: Federal Student Aid will issue a Final Program Review Determination which is a report that includes each finding identified in the program review report, school's response to the findings, and the Department's final determination.[NEWLINE]user: What else does the FPRD do?


user: Hello, what are the program reviews?[NEWLINE]agent: Its purpose is to supervise the different programs granted.[NEWLINE]user: What other roles do you have apart from supervision?[NEWLINE]user: What does it take to do a focused review?[NEWLINE]agent: It is important that you review the Clery Act Reports.[NEWLINE]user: What you need to know To locate final program review determinations for full reviews.[NEWLINE]agent: Look for information related to Third-party service program reviews.[NEWLINE]user: What does FY2018 consist of?[NEWLINE]agent: Found Final Program Review Determinations and Expedited Determination Letters.[NEWLINE]user: What is Federal Student Aid issued by FPRD?


user: How can I receive a Student Aid Report[NEWLINE]agent: You should review your Student Aid Report carefully to make sure it is correct and complete.[NEWLINE][BOUNDARY][NEWLINE]user: If my SAR application is complete, what should it appear?[NEWLINE]agent: If your application is complete, an Expected Family Contribution EFC will appear in the upper right corner of your SAR.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain to me better what the SAR report is?[NEWLINE]agent: Your SAR Student Aid Report is a paper or electronic document that gives you basic information about your eligibility for federal student aid, as well as a list of your answers to FAFSA questions.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do with my SAR?[NEWLINE]agent: Do you already have your SAR?[NEWLINE]user: not yet[NEWLINE]user: and in case of having it?


user: Hello, can you tell me what co-debtor means?[NEWLINE]agent: Sure, spouse of an applicant who started an Income-Based Payment Plan Application.[NEWLINE]agent: It is noteworthy that you are not required to repay this loan by signing the borrower's IDR request.[NEWLINE]user: Can you explain more about the ones you just mentioned?[NEWLINE][BOUNDARY][NEWLINE]user: The FSA consists of the Joint Signature Code / Reference Number.[NEWLINE]agent: As requirements you need the Reference number / joint signature code.[NEWLINE]user: How do I verify the FSA?[NEWLINE]agent: You need to do an FSA verification.[NEWLINE][BOUNDARY][NEWLINE]user: What if I do not have the reference number / joint signature code?[NEWLINE]agent: If you do not have the verification elements, contact the IDR applicant.[NEWLINE]user: Can you give me the instructions to carry out such a process?


user: Hello there. I'm looking information related to the types of aids that you bring.[NEWLINE]agent: Sure, no problem, we can help you with all the information you may need.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know which are the grants?[NEWLINE]user: No, I don't really know what they are, I hope you can explain it to me. But later.[NEWLINE][BOUNDARY][NEWLINE]agent: What about scholarships, would you like to hear about it?[NEWLINE]user: Sure, I would love to.[NEWLINE]agent: Alright. It's a type of aid based on academic or other achievements, or on financial need, to pay for school.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that sounds great. But this is for everyone who apply for it?[NEWLINE]agent: Basically, yes. But is always necessary find out if you are eligible for it, that's when you check out your FAFSA4caster.[NEWLINE][BOUNDARY][NEWLINE]user: I read somewhere, something about loans. Can you tell me about them?[NEWLINE]agent: Yes, no problems. Loans, are money you borrow to pay for college or career school. Ths is money you will need to repay.[NEWLINE][BOUNDARY][NEWLINE]user: So this is all I need to know to apply for this?


user: Hi, can you tell me how you can determine the amount of federal aid?[NEWLINE]agent: Various data are used to determine the amount of aid.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what the COA is, please?[NEWLINE]agent: Sure, it's the amount it will cost you to go to school.[NEWLINE]agent: It is also worth noting that you must attend at least half time.[NEWLINE]user: Can you explain that procedure to me more?[NEWLINE]agent: It is noteworthy that COA is always an estimate.[NEWLINE][BOUNDARY][NEWLINE]user: What is non-need based aid?[NEWLINE]agent: The person in charge of estimating how much you can receive is your school.[NEWLINE]agent: For example, suppose COA is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships.[NEWLINE]user: Excellent.


user: If an offer of school aid informs me what financial aid can I receive at a university, which should I be sure of?[NEWLINE]agent: have you applied to various schools?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I need to take out a larger amount of private loans in one school than in another, what should I present?[NEWLINE]agent: You should pay special attention to the terms and conditions of private loans so that you understand what your obligations would be. Read about federal loans versus private loans.[NEWLINE]user: I understand but how can I calculate the net price?[NEWLINE]agent: You must follow a few simple steps to calculate your net price, or net cost, for each school.[NEWLINE]user: ok and one of the steps is the cost of attendance but does it all include it?[NEWLINE]agent: If you do not include it, request this figure from the financial aid office. Make sure it includes the amounts you will pay directly to the school, such as tuition and fees, as well as other costs, such as living expenses, books and supplies, and transportation.[NEWLINE]user: If I don't understand what's in your offer of help?


user: Hello, I would like you to guide me, I recently left the school and the school did not make the required return of the loan funds to the loan administrator, what proceeds?[NEWLINE]agent: of course we can help you get more information about the unpaid refund registration to see if you can qualify[NEWLINE]agent: dropped out of school after receiving a loan from the Direct Loan Program?[NEWLINE]user: no[NEWLINE]agent: the school did not make the mandatory repayment of the loan funds?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: How much of my loan will be canceled if I am approved for loan cancellation?[NEWLINE]agent: Only the part of your loan that your school should have returned will be canceled. Contact your loan servicer for more information.[NEWLINE][BOUNDARY][NEWLINE]user: If a parent who received a Direct PLUS Loan to help pay for their child's education. Can your loan be canceled due to an unpaid refund?[NEWLINE]agent: The loan amount that the school should have repaid will be canceled. Contact your loan servicer for more information.[NEWLINE]agent: your child dropped out of school but the school did not make the required repayment of the PLUS loan funds?


user: Hi, what if I don't certify my income and my family size before the annual deadline?[NEWLINE]agent: Please note that it is important that you certify your income and family size by the specified annual deadline[NEWLINE]user: Ok, I understand, but if I don't recertify my income before the deadline, what will I do?[NEWLINE]agent: it would have consequences but they vary according to the plan[NEWLINE][BOUNDARY][NEWLINE]user: I understand but if I have not filed a federal income tax return in the last two years?[NEWLINE]agent: In that case, alternative documentation of your income will be used to determine your eligibility and calculate the amount of your monthly payment.[NEWLINE]user: under what conditions would my AGI be used?[NEWLINE]agent: Have you filed a federal tax return in the past two years?[NEWLINE]user: no[NEWLINE]agent: your AGI cannot be applied at this time[NEWLINE][BOUNDARY][NEWLINE]user: What other options do I have if I need help paying my student loans?


user: Hi I have a federal student loan and am wondering if I could repay it under an income-driven repayment plan?[NEWLINE]agent: You might be able to repayment it under an income-driven repayment plan but it depends on what type of loan you have.[NEWLINE]agent: Do you have a FFEL Program Loan or a Federal Perkins Loan?[NEWLINE]user: I have a FFEL loan.[NEWLINE]agent: You might be able to get a Direct Consolidation Loan and then you could repay under the REPAYE plan.[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about applying for an Income-Driven Repayment Plan?[NEWLINE]agent: To apply for an Income-Driven Repayment Plan you will have to complete the paper application and provide a paper copy of your most recently filed federal income tax return or IRS tax return transcript.[NEWLINE][BOUNDARY][NEWLINE]user: What would my payment be under the REPAYE and ICR Plans?[NEWLINE]agent: Your payment is always based on your income and family size, regardless of any changes in your income.[NEWLINE][BOUNDARY][NEWLINE]user: Is there somewhere where I can learn more about income-driven repayment plans?[NEWLINE]agent: You can browse our Income-Driven Plans question and answers page for more information.[NEWLINE]user: Thank you. Where can I find these pages?


user: How can I be a highly qualified teacher?[NEWLINE]agent: If you can be, you should only know that there are basic requirements that all teachers must meet to be considered highly qualified. There are also additional requirements that you must meet depending on whether you are a primary or secondary school teacher, and if you are new to the teaching profession.[NEWLINE][BOUNDARY][NEWLINE]user: What are the additional requirements for elementary school teachers who are new to the profession?[NEWLINE]agent: Are you an elementary school teacher who is new to the profession?[NEWLINE]user: yes[NEWLINE]agent: ok note that you must have demonstrated subject knowledge and teaching skills in reading, writing, math, and other areas of the elementary school core curriculum by passing a rigorous state test.[NEWLINE][BOUNDARY][NEWLINE]user: How can I demonstrate a high level of competence?[NEWLINE]agent: well you can meet certain requirements to achieve it[NEWLINE][BOUNDARY][NEWLINE]user: what are the additional requirements?[NEWLINE]agent: Do you meet the applicable requirements for an elementary, middle, or high school teacher who is new to the profession?[NEWLINE]user: yes[NEWLINE]agent: you may be eligible to be highly qualified as a teacher[NEWLINE][BOUNDARY][NEWLINE]user: What are the eligibility requirements?


user: Hi, I have FFEL loan and am wondering how much loan forgiveness am I entitled to?[NEWLINE]agent: The maximum amount is either $17,500 or $5,000 depending on the subject area taught.[NEWLINE]agent: Do  you have loans under the Direct Loan Program or the FFEL program?[NEWLINE]user: No I only have a FFEL loan.[NEWLINE][BOUNDARY][NEWLINE]user: What are the basic requirements for all teachers?[NEWLINE]agent: If you are a teacher at a public charter school you are considered to have received full state certification as a teacher if you meet the requirements set forth in the state's public charter school law.[NEWLINE][BOUNDARY][NEWLINE]user: I am a qualified teacher and was wondering if I could get my federal student loans forgiven as a result of my service as a teacher?[NEWLINE]agent: If you teach full-time and meet all the other qualifications you may be eligible for forgiveness of up to $17,500 on your student loan.[NEWLINE]user: I have a Direct Consolidation Loan, does this qualify?[NEWLINE]agent: Yes, you may be eligible for forgiveness of the outstanding portion of the consolidation loan that repaid an eligible Direct Subsidized Loan, Direct Unsubsidized Loan, Subsidized or Unsubsidized Federal Stafford Loan.[NEWLINE][BOUNDARY][NEWLINE]user: At what time after I qualify can I apply for teacher loan forgiveness?


user: I would like to know why I should go for Exit counseling, if it is important or can I skip it?[NEWLINE]agent: Do you know what Exit counseling is?[NEWLINE]user: No I don't have any idea what it is.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know who should be going for exit counseling?[NEWLINE]user: No I have no idea.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you any idea as to how long the counseling process takes?[NEWLINE]user: No I don't know.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a verified FSA ID?[NEWLINE]user: Yes I have a FSA ID.[NEWLINE]agent: Then you will be able to go for exit counseling.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I have to complete exit counseling?


user: Hi there. I would like to know when a repayment plan can start.[NEWLINE]agent: The repayment plans starts with a lower payment that increase every two years and this can goes for 10 to 30 years.[NEWLINE]agent: Do you have a low income that you think and it will be a problem for the repayment?[NEWLINE]user: NO, not really, my income is not so low, but I need to have this in consideration.[NEWLINE][BOUNDARY][NEWLINE]user: Great, thank you. But what can you tell me about the payments that I need to do every month?[NEWLINE]agent: Well, if you have a consolidation loan the monthly payments start out low and get increased every two years.[NEWLINE][BOUNDARY][NEWLINE]user: I see, that sounds good. But this goes with the federal loans, right?[NEWLINE]agent: Yes, that's for the william d ford federal direct loan program.[NEWLINE]user: And all the loans programs can be consolidated?[NEWLINE]agent: Yes, every program can be consolidated.[NEWLINE]user: There are any subsidized loans?


user: Hi, I'm an undergraduate student and would like to preview the Direct Loan MPN. How do I go about finding this information?[NEWLINE]agent: You said you are an undergraduate student, it that correct?[NEWLINE]user: No that is not right.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a graduate/profession student with a subsidized or unsubsidized loan?[NEWLINE]user: No I'm not a professional student.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you the parent of an Undergraduate Student?[NEWLINE]user: No I'm not a parent of an Undergraduate Student.[NEWLINE][BOUNDARY][NEWLINE]user: Can you please explain to me what a Mater Promissory Note is?[NEWLINE]agent: A Master Promissory Note or MPN is a legal document in which you promise to repay your loan and any accrued interest and fees to the U.S. Department of Education.[NEWLINE]user: May I received more than one loan under a MPN?


user: who is the audience you are trying to reach with your sites?[NEWLINE]agent: You can share our information with potential college students, their parents, and counselors.[NEWLINE]agent: Do you have a website that gets a lot of traffic from any of those people I just listed?[NEWLINE]user: yep, our site is school related[NEWLINE]agent: You can share our information about federal student aid with them.[NEWLINE]user: what kind of information do you have to share?[NEWLINE]agent: On StudentAid.gov we provide in-depth information on federal student aid programs, applying for financial aid, and repaying student loans.[NEWLINE][BOUNDARY][NEWLINE]user: do you have banners that we can use?[NEWLINE]agent: Yes, we have FAFSA banners available in English and Spanish.[NEWLINE]user: How do we save it so we can use it?[NEWLINE]agent: Just highlight the text of the HTML, copy it, and paste it into the HTML document for your page. Then download the image.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have something other than banners?


user: Hi, I want you to help me with information on the availability of federal student aid for college[NEWLINE]agent: Of course we would also like you to share our information with potential college students, their parents, counselors, or other mentors.[NEWLINE]agent: Do you frequently visit their website?[NEWLINE]user: yes[NEWLINE]agent: You can help us share information about federal student aid with your audience.[NEWLINE][BOUNDARY][NEWLINE]user: I am currently displaying the static banners from StudentAid.gov. What do you recommend me?[NEWLINE]agent: that good. remember to include the HTML codes, see the table below that links to StudentAid.gov.[NEWLINE]user: and what is the objective of these banners?[NEWLINE]agent: These StudentAid.gov banners, available in English and Spanish, can be used to link directly to StudentAid.gov, where students can learn about college planning and payment[NEWLINE]agent: are you currently showing banner ads?[NEWLINE]user: yes


user: I'm ready to link to you[NEWLINE]agent: Okay, you can share our information with potential college students, their parents, counselors or other mentors.[NEWLINE]agent: Is your website frequented by potential college students, their parents, counselors or other mentors?[NEWLINE]user: yes, we get a lot of them coming through[NEWLINE]agent: You are perfect to help us share information about federal student aid[NEWLINE]user: how can they benefit from your sites?[NEWLINE]agent: We provide in-depth information on federal student aid programs, applying for financial aid, and repaying student loans.[NEWLINE]user: What do you have for us to put on our site?[NEWLINE]agent: You can select text or web banners to put on your site to make your visitors aware of our resources[NEWLINE]user: what financial aid info do we link to?[NEWLINE]agent: You can link to fafsa.gov which is the official site of the Free Application for Federal Student Aid FAFSA form[NEWLINE][BOUNDARY][NEWLINE]user: what kind of text banners do you have?


user: asdfas[NEWLINE]agent: sadfa[NEWLINE]user: sadfsa[NEWLINE]agent: Sure, there is no problem about it. You can always share this kind of information with your web audiences.[NEWLINE]user: Which one is most complete website you have related to this kind of information?[NEWLINE]agent: The best choose would be studentaid.gov, it has the most complete information in-depth on federal student aid programs, how to apply and the repay of the loans.[NEWLINE][BOUNDARY][NEWLINE]user: I'll have to create a whole post for the information right?[NEWLINE]agent: Not really. You can do that or you can link your site to ours through banners directly to the information you want to share, this will save you time and effort.[NEWLINE]agent: Do you  know how to use this kind of banners?[NEWLINE]user: Yes, I kinda do. It should be not hard to do.[NEWLINE]agent: Sure it is. It's very easy, you just need to highlight the html text, copy it and paste it into the html document of your page along with a image.[NEWLINE][BOUNDARY][NEWLINE]user: This applies for any kind of banner?


user: Hi, I'd like to contact you and help spread the word about the availability of federal student aid for college.[NEWLINE]agent: Of course Share our information with potential college students, their parents, counselors, or other mentors.[NEWLINE]agent: Do potential college students, parents, counselors, or other mentors frequently visit your website?[NEWLINE]user: yes[NEWLINE]agent: You can help us share information about federal student aid with your audience.[NEWLINE][BOUNDARY][NEWLINE]user: and what should i do?[NEWLINE]agent: click on an image you will see an option to "save" or "download" the "image" or "image". "save" or "download" the "image" or "image"[NEWLINE][BOUNDARY][NEWLINE]user: And what are StudentAid.gov Banners?[NEWLINE]agent: These StudentAid.gov banners, available in English and Spanish, can be used to link directly to StudentAid.gov, where students can learn about college planning and payment.[NEWLINE]agent: Do you have banner ads?[NEWLINE]user: no[NEWLINE]agent: you're right[NEWLINE]user: yes


user: Hi, I'd like to connect with you and help spread the word about the availability of federal student aid.[NEWLINE]agent: Of course Share our information with potential college students, their parents, counselors, or other mentors.[NEWLINE]agent: Do potential college students, parents, counselors, or other mentors frequently visit your website?[NEWLINE]user: yes[NEWLINE]agent: Well, in that case, you can help us share information about federal student aid with your audience.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I am showing the static banners of StudentAid.gov?[NEWLINE]agent: in that case remember to include the HTML codes; See the chart below that links to StudentAid.gov.[NEWLINE][BOUNDARY][NEWLINE]user: can you give me information about the Disclaimer[NEWLINE]agent: StudentAid.gov and fafsa.gov are registered domain names of the United States government. The inclusion of the attached banners on the websites maintained by other public and private organizations is not intended to endorse any expressed opinion, or products or services offered, on those external sites.[NEWLINE][BOUNDARY][NEWLINE]user: okay. And what do I do when I present the banners?[NEWLINE]agent: it is important that you highlight the HTML text, copy it and paste it into your page's HTML document. Then download the image. The exact method of saving these images to disk or to your hard drive will vary depending on your operating system, browser choice, and other factors.[NEWLINE][BOUNDARY][NEWLINE]user: and these sites are under which government's domain?


user: Hi, I'd like to connect with you and help spread the word about the availability of federal student aid.[NEWLINE]agent: Of course Share our information with potential college students, their parents, counselors, or other mentors.[NEWLINE]agent: Do potential college students, parents, counselors, or other mentors frequently visit your website?[NEWLINE]user: yes[NEWLINE]agent: You can help us share information about federal student aid with your audience.[NEWLINE]user: and what else can i do?[NEWLINE]agent: You can select text or web banners to put on your site so that your visitors know the following resources[NEWLINE][BOUNDARY][NEWLINE]user: And what are StudentAid.gov Banners?[NEWLINE]agent: These StudentAid.gov banners, available in English and Spanish, can be used to link directly to StudentAid.gov, where students can learn about college planning and payment.[NEWLINE]agent: Do you know what to do with each of the banner ads below?[NEWLINE]user: no[NEWLINE]agent: and you know what else you should do?[NEWLINE]user: no[NEWLINE]agent: Are you displaying the static banners of StudentAid.gov?[NEWLINE]user: yes


user: Is there a way to spread the word about the availability of federal student aid for college?[NEWLINE]agent: You would have to link to us to share the information with potential college students, their parents, counselors, or other mentors.[NEWLINE]agent: Do you have potential college students, their parents, counselors, or other mentors that frequent your website?[NEWLINE]user: No, I don't have all those people mainly college students.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to download a banner ad?[NEWLINE]agent: You should highlight the text of the HTML, copy it, and paste it into the HTML document on your page and you would have to download the image.[NEWLINE]user: What happens if I right click?[NEWLINE]agent: If you right-click on an image you will see an option to save or download an image or picture.[NEWLINE][BOUNDARY][NEWLINE]user: What options are available for linking to StudentAid.gov?[NEWLINE]agent: There are four text options available for linking.[NEWLINE]user: Where do I go for info regarding federal student aid from the US Department of Education's office of Federal Student Aid?


user: we might want to link your information on our site[NEWLINE]agent: That would be great, you can share our information with potential college students, their parents, counselors, or other mentors.[NEWLINE]agent: Is your website frequently visited by potential college students, their parents, counselors, or other mentors?[NEWLINE]user: yes we get a lot of them[NEWLINE]agent: You can help us share information about federal student aid with your audiences[NEWLINE][BOUNDARY][NEWLINE]user: null[NEWLINE]agent: When you right-click on an image banner you will see an option to "save" or "download" the "image" or "picture."[NEWLINE][BOUNDARY][NEWLINE]user: can we link to the department of education?[NEWLINE]agent: The Department of Education's link cannot appear on a web page with the primary purposes of marketing or ordering a product or service or on a web page urging readers to contact Congress or state legislators about pending legislation.[NEWLINE][BOUNDARY][NEWLINE]user: what type of text links do you have?[NEWLINE]agent: We have four text options. An example would be: For information about federal student aid from the U.S. Department of Education’s office of Federal Student Aid, visit StudentAid.gov.[NEWLINE][BOUNDARY][NEWLINE]user: any other info on links and such?


user: How can I share the voice about the availability of federal student aid for college or vocational school?[NEWLINE]agent: With us you will be able to share our information with potential college students, their parents, counselors, or other mentors.[NEWLINE]user: what can i do if they visit my website frequently[NEWLINE]agent: You can help us share information about federal student aid with your audience.[NEWLINE]user: What type of text or web banners can be placed on our site?[NEWLINE]agent: one is StudentAid.gov provides detailed information on federal student aid programs, applying for financial aid, and paying off student loans.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me details of the FAFSA Banners[NEWLINE]agent: These FAFSA banners, available in English and Spanish, can be used to link directly to fafsa.gov, where students can complete the Free Application for Federal Student Aid FAFSA[NEWLINE]agent: Do you want to choose one of the banner ads?[NEWLINE]user: It is not necessary[NEWLINE]agent: do you want to save the banner??[NEWLINE]user: yes


user: I need some information about entrance counseling, please.[NEWLINE]agent: Of course. Do you wish to know what Entrance Counseling is?[NEWLINE]user: Yes, please explain.[NEWLINE]agent: Have you NOT previously received a Direct Loan or Federal Family Education Loan FFEL?[NEWLINE]user: Yes, I have not received any of those.[NEWLINE]agent: In that case the Federal Government requires you to complete entrance counseling to ensure that you understand the responsibilities and obligations you are assuming.[NEWLINE]user: What if I am doing the entrance counseling to get a loan as an undergraduate student?[NEWLINE]agent: Then the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans and Direct Unsubsidized Loans.[NEWLINE]user: I get that. And what if I'm completing entrance counseling to borrow a loan as a graduate or professional student instead?[NEWLINE]agent: In that case the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans, Direct Unsubsidized Loans, and Direct PLUS Loans.[NEWLINE]user: That makes sense. I've asked this before, but I need you to elaborate on it: what if I am completing the entrance counseling to get a loan as an undergraduate student?


user: Can non-US citizens qualify to receive federal student aid?[NEWLINE]agent: Yes, non-US citizens qualify for federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: Would my parents citizenship affect my ability to get aid?[NEWLINE]agent: Absolutely not, you can still apply for aid.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a US Department of Labor free online scholarship search I could use?[NEWLINE]agent: Yes, there is a US Department of Labor free online scholarship search that you would be able to use.[NEWLINE][BOUNDARY][NEWLINE]user: Is a person who is considered DACA eligible for federal student aid?[NEWLINE]agent: Undocumented and DACA recipients are not allowed to get student aid; but you could still be eligible for state or college aid and private scholarships; and you should check with the school you would attend financial aid office.[NEWLINE][BOUNDARY][NEWLINE]user: When can I not receive federal student aid?[NEWLINE]agent: Are you not an eligible noncitizen and you have only a Notice of Approval to Apply for Permanent Residence?[NEWLINE]user: Yes, that is the case I am not an eligible noncitizen and only have a Notice of Approval to Apply for Permanent Residence.[NEWLINE]agent: Then you are not able to receive federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: What if the expiration date has passed for my documents?


user: If I am not a US citizen, do I not qualify for federal student aid?[NEWLINE]agent: You should not assume that you cannot get help just because you are not a citizen.[NEWLINE][BOUNDARY][NEWLINE]user: ok i understand but does my parents' citizenship affect my eligibility for help?[NEWLINE]agent: No, your parents' citizenship status does not affect your eligibility for federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: I think I am not an eligible citizen and cannot receive federal student aid[NEWLINE]agent: Do you have a Notice of Approval to apply for permanent residence I-171 or I-464?[NEWLINE]user: it's not my case[NEWLINE]agent: Are you in the United States on an F-1 or F-2 nonimmigrant student visa, or on a J-1 or J-2 nonimmigrant exchange visitor visa?[NEWLINE]user: It is not my case either[NEWLINE]agent: Do you have a G series visa belonging to international organizations?[NEWLINE]user: yes[NEWLINE]agent: you are correct you are not an eligible citizen for now.[NEWLINE][BOUNDARY][NEWLINE]user: I am an ineligible citizen in which category do I identify myself?


user: just wanted to know about getting financial aid[NEWLINE]agent: Okay, don't forget to try and accept the financial aid funds you won't have to pay back[NEWLINE]agent: Has your school financial aid office sent you an aid offer?[NEWLINE]user: no, haven't asked yet[NEWLINE][BOUNDARY][NEWLINE]user: what about loans, any tips?[NEWLINE]agent: Make a budget so you borrow only what you need[NEWLINE][BOUNDARY][NEWLINE]user: what does a promissory note do?[NEWLINE]agent: If you sign it you are promising to repay your student loan.[NEWLINE]user: what do I do when they offer me financial aid?[NEWLINE]agent: You might have to sign the offer and mail it back to the school[NEWLINE][BOUNDARY][NEWLINE]user: what if the aid offer is too complicated to understand?


user: I am looking for further information on the Income-Sensitive Repayment Plan and am wondering where I could go to get this information[NEWLINE]agent: The main feature of these plans is that the payments increase or decrease based on your annual income[NEWLINE]agent: Do you think you may be seeking to make lower payments on your FFEL Program Loan?[NEWLINE]user: Yes, I am looking to do this[NEWLINE]agent: Well, in that case, this plan might just be for you[NEWLINE][BOUNDARY][NEWLINE]user: How do monthly payments on this plan work?[NEWLINE]agent: Yes, monthly payments are a feature[NEWLINE][BOUNDARY][NEWLINE]agent: Is your FFEL Program loan owned by the UD Department of Education?[NEWLINE]user: Yes, the ED own my FFEL Program Loan[NEWLINE]agent: So to further your queries in this regard, you are advised to contact your loan servicer[NEWLINE]user: If I am looking for more information regarding all the federal student loans I have/have received, where do I go?


user: would you give me information from the Public Service Loan Forgiveness[NEWLINE]agent: Do you work for a US federal, state, local, or tribal government or a nonprofit organization?[NEWLINE]user: if i work for a federal government[NEWLINE]agent: in this case you may be eligible for the Public Service Loan Forgiveness Program[NEWLINE]user: What do I have to take into account to qualify?[NEWLINE]agent: Please note that if your PSLF application is denied because some or all of your payments were not made under a qualified payment plan for PSLF you may still be eligible[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you have made 120 qualified payments?[NEWLINE]agent: in this case, you must complete and submit the Public Service Loan Forgiveness Application: PSLF Forgiveness Application.[NEWLINE][BOUNDARY][NEWLINE]user: what are the resources of the PSLF?[NEWLINE]agent: one of them is Public Service Loan Forgiveness: Request for forgiveness[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to be To qualify for PSLF[NEWLINE]agent: Are you employed by a United States federal, state, local, or tribal government or by a non-profit organization?[NEWLINE]user: it's not my case


user: How can I get a Public Service Loan Forgiveness[NEWLINE]agent: Do you work for a US federal, state, local, or tribal government or a nonprofit organization?[NEWLINE]user: not for any work[NEWLINE]user: how can i be eligible?[NEWLINE]agent: Good If your PSLF application is denied because some or all of your payments may be eligible for forgiveness through Temporary Expanded Public Service Loan Forgiveness.[NEWLINE]user: What if I worked for a tribal in the US?[NEWLINE]agent: You may be eligible for the Public Service Loan Forgiveness Program. Read on to see if you can qualify.[NEWLINE]user: What are the Resources of the PSLF?[NEWLINE]agent: a PSLF Public Service Loan Forgiveness Help Tool[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to qualify for PSLF?[NEWLINE]agent: you are employed by a federal, state, local or tribal government of the United States or by a non-profit organization?[NEWLINE]user: I have not worked on it


user: dfgsfsdfdfs[NEWLINE]agent: Sure thing, Do you have work or do any kind of service during your loan that could help you with this?[NEWLINE]user: Yes, I think I have what is needed for this.[NEWLINE]agent: Great. Have you worked or served as an early childhood education provider?[NEWLINE]user: No, I have none experience in that.[NEWLINE]agent: Have you been employed at a child or family services agency?[NEWLINE]user: No, not at all.[NEWLINE]agent: have you been a faculty member at a tribal college or university?[NEWLINE]user: Yes, I am working in a tribal college.[NEWLINE]agent: Great. That can help you to qualify for a full or partial perkins loan cancellation, depending on the type of loan you have.[NEWLINE][BOUNDARY][NEWLINE]user: And if I get elected for that, I'll be able to do what?[NEWLINE]agent: You know that you be able to get your loan discharged, right?[NEWLINE]user: Oh great!, Yes, I get! Thanks.


user: I would like to know what are the employment or volunteer services that qualify for the cancellation of the Perkins loan[NEWLINE]agent: Do you want to opt for a Perkins loan?[NEWLINE]user: if I want to choose[NEWLINE]agent: you work as a provider of early childhood education?[NEWLINE]user: not related to that[NEWLINE]agent: Are you an employee of a children's or family services agency?[NEWLINE]user: no neither[NEWLINE]agent: Are you a faculty member at a tribal college or university?[NEWLINE]user: Yeah that's right[NEWLINE]agent: in this case if you may be eligible for a Perkins loan[NEWLINE][BOUNDARY][NEWLINE]user: Can my loan be canceled for teaching at a private school?


user: What is the Extended Repayment Plan under the Federal Student Aid Program?[NEWLINE]agent: This is a plan that allows users to avail of loan repayments over a period of up to 25 years[NEWLINE]agent: Do you think that you might only be able to lower repayments over a longer period of time allowed by the Standard Repayment Plan?[NEWLINE]user: No, I don't think that I will affected in that way[NEWLINE][BOUNDARY][NEWLINE]user: What are Eligible Federal Loans that are available through the FSA?[NEWLINE]agent: There are a number of federal loans available from the William D. Ford Federal Direct Loan Program and the FFEL Program, which are eligible[NEWLINE][BOUNDARY][NEWLINE]user: How do I become eligible for an Extended Repayment Plan if I am a Direct Loan borrower?[NEWLINE]agent: To become eligible, you must have no outstanding balance on a Direct Loan as of October 7, 1998 or on the date you obtained a Direct Loan after October 7, 1998. You must also have more than $30,000 outstanding in a Direct Loan[NEWLINE]user: What options under the Extended Repayment Plan do I have I if I have more than $30,000 outstanding in an FFEL Program Loan?[NEWLINE]agent: In this instance, you can choose an Extended Repayment Plan for your FFEL Program Loan, you will not be eligible for the Plan if you have less than $30,000 in a Direct Loan[NEWLINE][BOUNDARY][NEWLINE]user: How can I utilize the Loan Simulator under the Extended Repayment Plan?


user: how long are extended repayment plans[NEWLINE]agent: Payments are made for up to 25 years[NEWLINE]agent: Would you like to make lower monthly payments over a longer period of time?[NEWLINE]user: no that is too long[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to get on the extended payment plan?[NEWLINE]agent: Are you a Direct Loan borrower?[NEWLINE]user: no I haven't borrowed anything[NEWLINE][BOUNDARY][NEWLINE]user: what types of loans can we extend?[NEWLINE]agent: Loans from the William D. Ford Federal Direct Loan Program and the Federal Family Education Loan Program are eligible for the Extended Repayment Plan[NEWLINE][BOUNDARY][NEWLINE]user: does it matter if I had a direct loan already?


user: How long does the extended repayment plan allow you to pay your loan back?[NEWLINE]agent: You could make payments up to 25 years on the extended payments plan.[NEWLINE]agent: Would you like to make lower monthly payments over a longer period of time than under the standard repayment plan?[NEWLINE]user: Yes, I would like to make lower payments over a longer period of time.[NEWLINE]agent: That is great because the extended repayment sounds like it is right for you.[NEWLINE][BOUNDARY][NEWLINE]user: What are the eligible federal loans for the extended repayment plan?[NEWLINE]agent: Direct Subsidized Loans is one of the eligible federal loans.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a FFEL borrower can I qualify for extended repayment plan?[NEWLINE]agent: You must have more than $30,000 in outstanding FFEL Program loans and have no outstanding balance as of October 7,1998.[NEWLINE]user: What if I have $35,000 in outstanding FFEL Program loand and $10,000 in outstanding Direct Loans?[NEWLINE]agent: You would be able to choose the Extended Repayment Plan for your FFEL but not your Direct Loans.[NEWLINE][BOUNDARY][NEWLINE]user: What federal loans are eligible for the Extended Repayment Plan?


user: How long does the extended repayment plan let me pay back my loan?[NEWLINE]agent: You would be able to make payments up to 25 years.[NEWLINE]user: I really need to make lower payments over a longer period of time than the Standard Repayment Plan, is this possible?[NEWLINE]agent: Yes, you can with the Extended Repayment Plan and it sounds right for you.[NEWLINE][BOUNDARY][NEWLINE]user: How much do I need to have in FFEL Program Loans to qualify?[NEWLINE]agent: You would need to have $30,000 in outstanding FFEL Program Loans; but Direct Loans are not eligible.[NEWLINE][BOUNDARY][NEWLINE]user: What Federal loans are eligible for the Extended Repayment Plan?[NEWLINE]agent: The William D. Ford Federal Direct Loan and the Federal Family Education Loan are eligible for the Extended Repayment Plan.[NEWLINE][BOUNDARY][NEWLINE]user: How much can I have in outstanding FFEL Program Loans?[NEWLINE]agent: You would need to have $30,000 in outstanding FFEL loans and no Direct loans can be used in the Extended Repayment Plan.[NEWLINE]user: What eligibility requirements are there for the Extended Repayment Plan?[NEWLINE]agent: Are you a Direct Loan borrower?


user: Hello, I want information about the Extended Payment Plan[NEWLINE]agent: The first thing to know is that payments are made for up to 25 years.[NEWLINE]agent: Do you need to make lower monthly payments over a longer period of time than plans like the Standard Payment Plan?[NEWLINE]user: yes[NEWLINE]agent: then the Extended Payment Plan may be right for you[NEWLINE][BOUNDARY][NEWLINE]user: and who can help me choose the best plan?[NEWLINE]agent: Your loan servicer, the company that handles the billing and other services for your federal student loan, can help you choose the loan payment plan that is best for you.[NEWLINE][BOUNDARY][NEWLINE]user: What loans are there subsidized?[NEWLINE]agent: there are the federal subsidized Stafford Loans[NEWLINE][BOUNDARY][NEWLINE]user: And the company that handles billing can help me choose?[NEWLINE]agent: And the company that handles the billing and other services for your federal student loan can help you choose the loan payment plan that's best for you.[NEWLINE][BOUNDARY][NEWLINE]user: If I have $ 35,000 in outstanding FFEL Program loans and $ 10,000 in outstanding direct loans, which plan can I choose?


user: how long are payments extended on the extended repayment plan?[NEWLINE]agent: Payments are made for up to 25 years.[NEWLINE]user: so it's more time and the payments are lower?[NEWLINE]agent: The Extended Repayment Plan may be right for you if you want lower monthly payments.[NEWLINE][BOUNDARY][NEWLINE]user: can you show me what payments will look like so I get what I need?[NEWLINE]agent: Your loan servicer can help you choose a loan repayment plan that’s right for you.[NEWLINE][BOUNDARY][NEWLINE]user: can a direct subsidized loan be on the extended plan?[NEWLINE]agent: Yes, Direct Subsidized Loans from the William D. Ford Federal Direct Loan Program are eligible for the Extended Repayment Plan[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if I'm eligible to use this?[NEWLINE]agent: Are you a Direct Loan borrower?[NEWLINE]user: yes


user: I need extended repayment plan help[NEWLINE]agent: The Extended Repayment Plan allows you to repay your loans over an extended period of time. Payments are made for up to 25 years.[NEWLINE]agent: Are you looking to make lower monthly payments over a longer period of time than under plans such as the Standard Repayment Plan?[NEWLINE]user: yes[NEWLINE]agent: The Extended Repayment Plan may be the right one for you.[NEWLINE][BOUNDARY][NEWLINE]user: can I extend payments on a FFEL loan?[NEWLINE]agent: Yes, FFEL Consolidation Loans are eligible for the Extended Repayment Plan[NEWLINE]user: what other loans can you get extended payments for?[NEWLINE]agent: Some loans from the William D. Ford Federal Direct Loan Program and the Federal Family Education Loan Program are eligible for the Extended Repayment Plan[NEWLINE]user: is the FFEL plus loan one of those loans that are eligible?[NEWLINE]agent: Yes, FFEL PLUS Loans are eligible for the Extended Repayment Plan[NEWLINE][BOUNDARY][NEWLINE]user: we need more than $30000 in loan debt to qualify right?


user: How long would I have for repayment of my student loans under the Extended Repayment Plan?[NEWLINE]agent: Payments could be made up to 25 years.[NEWLINE]user: What if I want to make lower monthly payments over a longer period of time than the Standard Repayment Plan offers?[NEWLINE]agent: Then it looks like the Extended Repayment Plan may be right for your situation![NEWLINE][BOUNDARY][NEWLINE]user: How would I become Eligible for the Extended Repayment Plan?[NEWLINE]agent: Are you a Direct Loan borrower?[NEWLINE]user: Yes, I have borrowed with a Direct Loan for school.[NEWLINE]agent: As long as you have had no outstanding balance on your Direct Loans as of October 7, 1998 and you have more than $30,000 in outstanding Direct Loans then you are eligible for Extended Repayment Plan.[NEWLINE][BOUNDARY][NEWLINE]user: What Federal Loans are eligible for the Extended Repayment Plan?[NEWLINE]agent: The William D. Ford Federal Direct Loan Program and the Federal Family Education Loan Program will make you eligible.[NEWLINE]user: What Federal loans are eligible for Extended Repayment Plan?


user: Hello, can you tell me what the Extended Payment Plan consists of?[NEWLINE]agent: One of the important things to note is that it will be paid during the 25 years.[NEWLINE]agent: There are various forms that can be considered for payments, such as the Standard Payment Plan.[NEWLINE]user: Can monthly payments be made?[NEWLINE]agent: It is noteworthy that the payment plans are appropriate in his opinion.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain what the Loan Simulator consists of?[NEWLINE]agent: There are various agencies that can advise you to take the best payment plan that is best for you.[NEWLINE][BOUNDARY][NEWLINE]user: What is the monthly payment?[NEWLINE]agent: It consists of a monthly payment that can last 25 years.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what is the eligible Federal Loans?[NEWLINE]agent: There are various loan plans that are available for students.[NEWLINE][BOUNDARY][NEWLINE]user: What if you are a FFEL borrower? What influences the payments?


user: The Extended Payment Plan for how long do you allow to pay the loans?[NEWLINE]agent: Payments are made for up to 25 years[NEWLINE]agent: Do you need to make lower monthly payments over a longer period of time?[NEWLINE]user: No, not for now[NEWLINE][BOUNDARY][NEWLINE]user: ok I have a problem If I am an FFEL borrower, but to qualify for this plan, must I not have had an outstanding balance on a FFEL Program loan?[NEWLINE]agent: Correct FFEL Program dates must be October 7, 1998, or the date you obtained a FFEL Program loan after October 7, 1998 and you must have more than $ 30,000 in outstanding FFEL Program loans.[NEWLINE][BOUNDARY][NEWLINE]user: I understand, but if I need to make lower monthly payments for a longer period of time than in plans like the Standard Payment Plan,[NEWLINE]agent: then the Extended Payment Plan may be right for you.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to be chosen for the Extended Repayment Plan and I am a Direct Loan borrower, what should I consider?[NEWLINE]agent: note that you must have had no outstanding balance on a Direct Loan as of October 7, 1998, or on the date you obtained a Direct Loan after October 7, 1998, and you must have more than $ 30,000 in outstanding direct loans[NEWLINE][BOUNDARY][NEWLINE]user: how are the monthly payments?


user: Hi there. I would like to get some help about loan application for parents.[NEWLINE]agent: Great. No problem. Do you know what is the direct plus loan application for parents?[NEWLINE]user: Yes, I have done some research about it.[NEWLINE]agent: Awesome, but you need to know that this loan will depend on every school.[NEWLINE]user: I was looking information related to a parent borrower. DO you have anything about this?[NEWLINE]agent: Yes, there is the possibility to be a parent borrower which allow you some benefits and possibilities.[NEWLINE][BOUNDARY][NEWLINE]user: Is possible to see how this works?[NEWLINE]agent: Yes, we can provide you a demo.[NEWLINE]user: Great, and where I can see that?[NEWLINE]agent: You need to log in to start, this is very important.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, but, this is something you can apply even with a security freeze on your credit file?


user: Hello, I wonder what is the Federal student loans for college?[NEWLINE]agent: You must request them and also pay them so you have to be sure.[NEWLINE]agent: Sure if you ask for the help.[NEWLINE]user: What are the steps to apply for financial aid?[NEWLINE][BOUNDARY][NEWLINE]user: What is the Federal Perkins Loan Program?[NEWLINE]agent: This program involves providing money for college or vocational school for students with financial needs.[NEWLINE][BOUNDARY][NEWLINE]user: Do you need to be a graduate or a professional???[NEWLINE]agent: You can borrow up to $ 20,500 a year unsubsidized.[NEWLINE]user: The amount depends on the status you are in.[NEWLINE]agent: Of course if you are, an undergraduate, a graduate or professional student, or a parent[NEWLINE]user: Importantly, you can borrow less than what you offer and you can borrow more loan funds later if needed.


user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: No, sorry, but I don'y have neither of those.[NEWLINE]agent: Alright, then I must ask, Were you homeschooled?[NEWLINE]user: Yes, I was. My parents decided that was the better for me.[NEWLINE]agent: That's good then, because you don't need a completion credential to show that you're qualified.[NEWLINE][BOUNDARY][NEWLINE]user: That's cool, right?. Oh,I almost forgot, heard about something called ability to benefits, too?


user: I need to know what the requirements are to get financial aid[NEWLINE]agent: I can help you find out more about the basic eligibility criteria[NEWLINE][BOUNDARY][NEWLINE]user: will I need a diploma to qualify?[NEWLINE]agent: Do you have a high school diploma or a recognized equivalent like a GED certificate?[NEWLINE]user: no I don't have either[NEWLINE]agent: Have you completed a high school education in a homeschool setting approved under state law?[NEWLINE]user: no I never did home schooling[NEWLINE]agent: Are you in an eligible career pathway program and meeting one of the "ability-to-benefit" alternatives needed?[NEWLINE]user: no I'm not in that program[NEWLINE]agent: You don't appear to be qualified to obtain a college education and that is basic eligibility criteria that you need.[NEWLINE]user: any other way for me to qualify?


user: help me file a complaint against my school[NEWLINE]agent: Do you believe your school is not administering federal student aid funds properly?[NEWLINE]user: no but I still think they messed my situation up[NEWLINE]user: what do I do if I think they messed with me?[NEWLINE]agent: You can contact your school[NEWLINE]agent: Do you feel your school calculated your eligibility for federal student grants,, loans,, or work-study incorrectly?[NEWLINE]user: yes I do[NEWLINE]agent: Has your school paid out your aid incorrectly, at the wrong time, or not at all?[NEWLINE]user: I think it was in the wrong amount[NEWLINE]agent: You should submit a complaint to your school[NEWLINE]user: null


user: How can I file a complaint about how my professional university manages my financial aid?[NEWLINE]agent: Do you think your school is not managing federal student aid funds correctly?[NEWLINE]user: not[NEWLINE]user: How can I find out if my school violated its own federal policy or regulations in its administration of federal student aid programs?[NEWLINE]agent: if your school calculated your eligibility for federal student grants, loans or work - study incorrectly[NEWLINE]user: What other point should I keep in mind?[NEWLINE]agent: also if your disbursed school paid your aid or credit balance incorrectly in the wrong amount, at the wrong time, or not at all[NEWLINE]user: that doesn't apply to school[NEWLINE]agent: Does your school not have a financial aid administrator but participate in federal student aid programs?[NEWLINE]user: no neither[NEWLINE]agent: Has your school or its representative made false or misleading statements about the school's educational programs?[NEWLINE]user: not


user: Why must I list a least one college to receive my information when I am completing the FAFSA form?[NEWLINE]agent: The school or college information that you gove will be used to determine the types and amount of financial aid that you may need[NEWLINE][BOUNDARY][NEWLINE]user: And is there a maximum number of schools that I can list on the FAFSA form?[NEWLINE]agent: When using the myStudentAid app, you can list up to a maximum of schools. When using the PDF FAFSA form, you can list up to 4 schools. Please note that you may add more schools to your FAFSA form at a later date[NEWLINE][BOUNDARY][NEWLINE]user: When listing the schools on my FAFSA form, should I list in order of preference?[NEWLINE]agent: Are you hoping to receive federal student aid?[NEWLINE]user: Yes, I am really hoping to[NEWLINE]agent: You do not need to list your schools in order of preference for the purposes of federal aid. However some states require that you list your schools in order of preference. You can find all state information on the website by clicking on the relevant state[NEWLINE]user: Am I able to change my choice of schools that I provide on my FAFSA form?[NEWLINE]agent: You will find all the information you need on the website section https://sctuitiongrants.org/faq/[NEWLINE]user: Are there any implications for changing my list of school choices on my FAFSA form when applying for Grant aid awards?


user: what will the college do with the fafsa?[NEWLINE]agent: They will use the information to determine the types and amounts of aid you may receive[NEWLINE][BOUNDARY][NEWLINE]user: do we rank our preferred schools on top?[NEWLINE]agent: It does not matter in what order you list the schools for federal student aid. However, to be considered for state aid, some states require your schools to be listed in a specified order.[NEWLINE]user: Do I rank them in order for Oregon?[NEWLINE]agent: Do you want Oregon state aid?[NEWLINE]user: no just the federal financial aid[NEWLINE]agent: So you don't care about receiving state aid?[NEWLINE]user: yeah[NEWLINE]agent: Okay, but if you change your mind you could find out if your state requires that you list schools in a specified order.[NEWLINE]user: what about South Carolina? what if we put down schools but change our mind later?


user: I want to fill out the FAFSA form to find out what I can get for financial aid, but I haven't applied to any schools yet because I don't know where I want to go and what I can afford. Can I leave the school part on the form blank?[NEWLINE]agent: Hello, I can certainly answer your question for you. You will need to list at least one school to help FAFSA calculate the types and amounts of financial aid you might receive.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I know I want to stay in the my home state of Florida for school. Would that help?[NEWLINE]agent: To be eligible for state grant aid in the state of Florida, you must list at least one in-state college on your application in order to be considered.[NEWLINE]user: So I have to know what school I am going to before I fill out the FAFSA?[NEWLINE]agent: No, you have to list at least 1 but up to 10 colleges that you are interested in so they can help figure out what aid you might qualify for.[NEWLINE]user: Ok, I can do that then I guess. Do I have to put my favorites at the top of the list?[NEWLINE]agent: For federal student aid, the order of the schools on your list does not matter. In some states, there is a specified order, but in Florida, the order does not matter.[NEWLINE]user: What if I decide later on a different school than the ones I have listed?[NEWLINE]agent: If you change your mind later, you can contact your state's agency in order to notify them of the change.[NEWLINE]user: So if I switch school choice, will the financial aid amounts transfer?


user: Hi there. I'm looking information related to how to fill the the fafsa form, and the information that I need to put on it.[NEWLINE]agent: Sure thing, no problem. You most be sure that you add at least one school on your fafsa form, so your information to helps to determinate the type and amounts of aid you may receive.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for the state of indiana?[NEWLINE]agent: Yes, it applies for every state, you just need a eligible school in state college to be considered for state grand aid.[NEWLINE]user: The order of the schools I list is important?[NEWLINE]agent: have you been filling your form considering the schools in a certain order?[NEWLINE]user: Yes, I have been putting my main chooses at the top of the application.[NEWLINE]agent: Alright. Well that's not really necessary. SOme states require it, but you need to check the list.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, that's great. But How many schools can I list?[NEWLINE]agent: You can list up 10 schools online or in the app, or 4 on your pdf fafsa form.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens if I have to update my school choices later?


user: I am wondering what information to include on my FAFSA form in relation to nominating a college to receive my information[NEWLINE]agent: Any school that you list on the FAFSA form will use the information from this form to determine the types and amounts of financial aid that you may receive[NEWLINE][BOUNDARY][NEWLINE]user: Is there a particular order that I must put my list of schools in on my FAFSA form?[NEWLINE]agent: The schools that you list must be in-state in order to be considered for state grant aid. There is no impact on your eligibility with the order that you give to these schools[NEWLINE]user: Should I list the schools on my list in my preferential order, or does this matter?[NEWLINE]agent: Are you looking to apply for federal student aid?[NEWLINE]user: Yes, I will be applying for federal student aid[NEWLINE]agent: For federal aid, the order of schools you provide does not matter. However, for state aid, some states require that your schools be listed in a specified order. The website will give you full information, state by state which you can use when completing your FAFSA form[NEWLINE]user: Am I able to update the school choices on my list at a later date on my FAFSA form?[NEWLINE]agent: If you want to do this, you will need to notify your state agency by changing your school in the Tennessee Student Assistance Corporation Student Portal[NEWLINE]user: What are the rules governing schools in the state of Vermont?


user: How many colleges should list in my FAFSA form?[NEWLINE]agent: You should list at least one college. The schools you choose will use your FAFSA information to determine the types and amounts of aid you may receive.[NEWLINE][BOUNDARY][NEWLINE]user:  Is there any particular order I should list my chosen schools?[NEWLINE]agent: For federal student aid, it doesn't matter in what order you list the schools. But for state aid, some states require that you list your schools in a specific order.[NEWLINE]user: Can you tell me more?[NEWLINE]agent:  Are you applying for federal student aid?[NEWLINE]user: No, I'm not.[NEWLINE]agent: Are you applying for state aid?[NEWLINE]user: Not really, just curious.[NEWLINE]user: I just want to know the order in case I want to be considered for state aid.


user: Why do I need to list schools on my FAFSA form?[NEWLINE]agent: Any school that is listed will use your FAFSA information and they then use this to determine what types of aid you receive and what amount[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to list my schools in order of preference?[NEWLINE]agent: Are you applying for federal student aid?[NEWLINE]user: Yes, I am currently in the process of applying[NEWLINE]agent: The order that you list your schools does not matter if you are applying for federal aid, hwoever, some states require that you list the schools in order. Please review the list of states on the website and the guidance supplied[NEWLINE][BOUNDARY][NEWLINE]user: Can I list any amount of schools on my FAFSA form or can I only list those schools that I have applied for admission to?[NEWLINE]agent: You can list any school on your FAFSA form, not just those you have applied to[NEWLINE]user: What if I am unsure about whether I will apply to a school or not, can I provide it in my list of schools?[NEWLINE]agent: You can list all schools to which you have applied or might apply[NEWLINE]user: How long does it take the school to contact me after they receive my FAFSA form?


user: Why do I have to list schools or colleges on my FAFSA form?[NEWLINE]agent: The schools that you list use the information that you give on the FAFSA form which will determine what type of and what amount of financial aid you will receive[NEWLINE][BOUNDARY][NEWLINE]user: Should I list the schools in any particular order on my FAFSA form?[NEWLINE]agent: Are you applying for or will you be seeking federal student aid?[NEWLINE]user: Yes, I hope to[NEWLINE]agent: In this instance, it does not matter what order you list the schools in. If you want to be considered for school aid, some states require the schools to be listed in order of preference. There are a list of states on the website that you can look at which will give you the full information for each of those states[NEWLINE]user: Is it possible to update the list of schools that I put on my FAFSA form at a later date?[NEWLINE]agent: You can do this but you need to contact your state agency by using the Vermont Student Assistance Corporation Student Portal[NEWLINE]user: What are the requirements for the state of Nevada that need to be followed when listing schools on the FAFSA form?[NEWLINE]agent: To be considered for grant aid, you must list an eligible in-state college. There is no need to list them in order as this will not impact your eligibility for state aid programs[NEWLINE]user: What if I want to update my school choices at a later date in the state of Michigan?


user: Is there a requirement for me to list any schools on my FAFSA form?[NEWLINE]agent: You need to list at least one school, and any school that you list will use your FAFSA information to calculate the type and amount of aid that you may receive[NEWLINE][BOUNDARY][NEWLINE]user: Is there a specific order required for this list of schools?[NEWLINE]agent: Before I answer that, will you be seeking federal student aid?[NEWLINE]user: No, I don't think I will[NEWLINE]agent: Are you hoping to be considered for state aid?[NEWLINE]user: No, I'm not planning on state aid either[NEWLINE][BOUNDARY][NEWLINE]user: How soon after I submit my FAFSA form will my list of schools have my information[NEWLINE]agent: Within a few days of submitting the form, your schools will have your information. They may not necessarily contact you directly with an offer of aid right away, there is more information available on the website[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to change my list of schools at a later date on my FAFSA form?


user: Hello, can you instruct me in filling out the FAFSA form?[NEWLINE]agent: Does each school have your information to fill out the FAFSA?[NEWLINE][BOUNDARY][NEWLINE]user: How are schools ordered to apply for the aid plan?[NEWLINE]agent: This is to provide federal student aid.[NEWLINE]user: What requirements are needed to apply for federal aid?[NEWLINE]agent: You can consider other alternatives like state aid.[NEWLINE]user: What does state aid consist of?[NEWLINE]agent: It is important to note that for some states the order of listing of schools is paramount.[NEWLINE]user: What does the school selection consist of?[NEWLINE]agent: Schools are responsible for receiving any aid for which they are eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a maximum number of schools that can be registered?


user: Can I get any tax benefits from the IRS in relation to educational costs?[NEWLINE]agent: Yes, you can use tax benefits to get some money back that was used to pay for college expenses, for example tuition costs or loan interest costs[NEWLINE][BOUNDARY][NEWLINE]user: What types of tax credits are available for higher education expenses?[NEWLINE]agent: There are two tax credits that can be availed of which help offset the costs involved with tuition, fees, books, supplies or equipment. Thes credits reduce the amount of income tax that you pay[NEWLINE]agent: Have you regularly filed an income tax return in the past?[NEWLINE]user: No, I haven't as there was no need for me to do so[NEWLINE][BOUNDARY][NEWLINE]user: I have heard about a Qualified Tuition Program, what is this and would it be beneficial to me?[NEWLINE]agent: A QTP/529 Plan is a plan that is set up by your school that allows you to either prepay or save up to pay education-related expenses. When you start in college, you can then withdraw funds from this account and any withdrawals made are not subject to tax[NEWLINE]user: How will I know if my school participates in a QTP plan?[NEWLINE]agent: The financial aid or admissions staff in your school can help you with this[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me more information on the Coverdell Education Savings Account please?


user: What is the difference between a federal student loan and a private loan?[NEWLINE]agent: Are you currently seeking a loan to help you with college expenses?[NEWLINE]user: Yes, I am about to apply soon and need to get more information beforehand[NEWLINE]agent: You should consider federal loans in the first instance[NEWLINE][BOUNDARY][NEWLINE]user: What is the process involved for me to get a federal student loan?[NEWLINE]agent: Have you considered this federal loan for long or do you know all of the features that are involved?[NEWLINE]user: Yes, I am strongly considering taking out a federal student loan[NEWLINE]agent: The process begins with you completing a Free Application for Federal Student Aid FAFSA form. There is more information held on our website to help you through this[NEWLINE][BOUNDARY][NEWLINE]user: What type of loan will I be given if I am granted financial aid?[NEWLINE]agent: It is quite likely that you will receive a student loan as part of the package. There are two types of student loans, federal and private and you should inform yourself of the differences between the two[NEWLINE]user: Who decides what type of student loan I am offered?


user: Hi, I would like to know if you may be eligible for the cancellation of your federal student loans based on a false certification.[NEWLINE]agent: Well you need to learn more about fake certification approval to see if you can qualify.[NEWLINE][BOUNDARY][NEWLINE]user: Can I choose which part or all of my primary PLUS loan could be canceled?[NEWLINE]agent: Did your school falsely certify your student ability to benefit from your training?[NEWLINE]user: no not yet[NEWLINE]agent: Did you have disqualification status at the time the school certified your eligibility for the Parent PLUS Loan?[NEWLINE]user: no neither[NEWLINE]agent: Did your school sign your name on the promissory note or other loan documents without your authorization?[NEWLINE]user: yes that yes it did[NEWLINE]agent: in this case your may be eligible for the PLUS loan[NEWLINE][BOUNDARY][NEWLINE]user: When you meet the eligibility requirements for a discharge, will the remaining balance of your loan be canceled?


user: Hi, I have a Federal Family Education Loan and have heard that I might be eligible for a discharge of my loan. Is this right?[NEWLINE]agent: Yes this is correct you might be eligible if your college made a falsely certified your eligibility to receive a loan.[NEWLINE][BOUNDARY][NEWLINE]user: If my college made this false certification how do I apply for a loan discharge?[NEWLINE]agent: There is a loan discharge application that you will have to complete.[NEWLINE][BOUNDARY][NEWLINE]user: As a parent of a student I received a Direct PLUS Loan, can this loan be discharged due to false certification?[NEWLINE]agent: Do you know if the school that your child attended falsely certified that your child would benefit from its training?[NEWLINE]user: No this is not so.[NEWLINE]agent: Did your child have a disqualifying status at the time the school certified your eligibility to receive the parent PLUS loan?[NEWLINE]user: Yes she had a disqualifying status.[NEWLINE]agent: Okay[NEWLINE][BOUNDARY][NEWLINE]user: I believe that someone forged my signature on a loan document and I wish to apply for a loan discharge. How do I go about applying for a discharge?


user: I would like to know why secondary schools are missing[NEWLINE]agent: Does your high school not appear in these data files?[NEWLINE]user: is correct does not appear[NEWLINE]agent: There are usually two main reasons why you may not see your school listed.[NEWLINE][BOUNDARY][NEWLINE]user: ok i understand are the same reasons why some districts appear blank on the maps?[NEWLINE]agent: are different conditions but Districts are listed as missing data only under certain conditions[NEWLINE]user: What would those conditions be?[NEWLINE]agent: I would have to answer the following question:Are you missing the statutory adjusted cohort graduation rate? For example, if districts merged or a new district was created after 2009/10[NEWLINE]user: if it is correct we are missing[NEWLINE]agent: that is why it is shown as missing[NEWLINE][BOUNDARY][NEWLINE]user: If Yes, a FAFSA form is submitted but not completed, what does it say?


user: why are the FAFSA completion totals lower than they should be?[NEWLINE]agent: Would you like to know why the number of FAFSA submissions or completions is lower than you think it should be?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a high school counselor or college access professional and want to know what resources we have to help increase FAFSA completion totals?[NEWLINE]user: yes that will help[NEWLINE]agent: The Federal Student Aid's Financial Aid Toolkit contains federal student aid information and outreach tools for counselors, college access professionals, nonprofit mentors, and others[NEWLINE][BOUNDARY][NEWLINE]user: is there a reason why the numbers are so low for older kids at our school?[NEWLINE]agent: We try to identify students that are likely seniors in high school. Most of the older students would likely not satisfy the age criteria requiring applicants to be less than 20 years of age at the cutoff date when we collect data.[NEWLINE][BOUNDARY][NEWLINE]user: why would a district be listed as having insufficient data?[NEWLINE]agent: Did the district in question merge or is it a new district created after 2009-10?[NEWLINE]user: it was created after 2010[NEWLINE]agent: The district would be listed as having insufficient data.[NEWLINE][BOUNDARY][NEWLINE]user: ok, also why are numbers different from year to year for the same data on seniors?


user: Good morning. I'm trying to submit some FAFSA related information, and find out that I have to submit my parent's information too but, what if I can't do that because mayor causes?[NEWLINE]agent: I assume you're a dependent student?[NEWLINE]user: That's correct. I have this dependent status. What can I do then?[NEWLINE]agent: O.k, lets do some check ups first. Are both of your parents in jail?[NEWLINE]user: Oh, well, in fact, they are. It's kind of  shame for me.[NEWLINE]agent: Well, don't worry. That's a special circumstance, so you can submit your FAFSA form without having to submit your parent information.[NEWLINE][BOUNDARY][NEWLINE]user: OH, that really is a relief. That information is kind of mandatory for real or foster parents?[NEWLINE]agent: It is. Whereas you have your real parents or you being adopted, that information is required. But, as said before, there are special circumstances that avoid entirely this requirement.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Well, that makes kind of sense, in matter of fact. I suppose is the same if it something like my parents living outside U.S., is that right?[NEWLINE]agent: Kind of. Is that were your situation, you still should report your parent's information, but selecting the "Foreign Country" Option from the "state of Residence" section in your FAFSA form.[NEWLINE]user: Umm, O.k, O.k. I see there is many options then. Look, I guess that required information touches that from taxes, I'm right?


user: If I have a stepfather, do I have to give that information to the FAFSA?[NEWLINE]agent: your stepfather is married to your legal father?[NEWLINE]user: no not married to my legal father[NEWLINE][BOUNDARY][NEWLINE]user: And in case if you were you should give that information?[NEWLINE]agent: whether you will need to provide information about your legal father on the application. since a legal father is your biological or adoptive father, or your legal father as determined by the state, for example, if the father appears on your birth certificate. in these cases you must provide the information[NEWLINE][BOUNDARY][NEWLINE]user: Who is my father according to FAFSA if my legal father was never married?[NEWLINE]agent: answer the questions by placing that parent.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible that I can submit my FAFSA without information from my parents as a dependent student?[NEWLINE]agent: Yes, but under certain conditions, firstly, are your parents incarcerated?[NEWLINE]user: if my parents are in prison[NEWLINE]agent: ok in this case if you can be considered a dependent student and you can send your form without information from parents[NEWLINE][BOUNDARY][NEWLINE]user: What should I provide now that I am an independent student?


user: I want to be ready for school so I need financial aid information[NEWLINE]agent: We have checklists with the steps you can take to help your chances of getting into and being able to afford the school of your choice.[NEWLINE]agent: Did you want information on helping you with time management for school?[NEWLINE]user: no, just financial aid stuff[NEWLINE]user: do you have one of those checklists for my parents so they can prepare for the cost too?[NEWLINE]agent: Yes there is a checklist that helps parents prepare as their child gets into college[NEWLINE][BOUNDARY][NEWLINE]user: are there other resources we can use to be prepared?[NEWLINE]agent: Do you want to know more about what college is like?[NEWLINE]user: no, I want financial aid know how[NEWLINE]agent: Would you like to view videos about preparing for college?[NEWLINE]user: no unless it's financial stuff[NEWLINE]agent: Would you like a tip about going to college?[NEWLINE]user: ok, why not[NEWLINE][BOUNDARY][NEWLINE]user: What kinds of checklist you got?


user: Can you help me with preparing for college?[NEWLINE]agent: Sure, we have provided several checklists with steps you can take to help yourself or your childs chances of getting into or being able to pay for the school you want to attend.[NEWLINE]user: What does balancing studying and having fun help with?[NEWLINE]agent: It would teach you about time management.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a college preparation YouTube playlist I could follow?[NEWLINE]agent: Are you wanting to know what college is like?[NEWLINE]user: Yes, I am curious.[NEWLINE]agent: Then take a look at videos in our Prepare for College YouTube playlist.[NEWLINE][BOUNDARY][NEWLINE]user: Would this help my parents also?[NEWLINE]agent: Yes, there are checklists your parents could use also.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to look at the different checklists?


user: I'm ready to prepare for college[NEWLINE]agent: Okay, we have provided checklists with the steps you can take to help your chances of getting into school and being able to afford it.[NEWLINE]user: what will I need to not over do the fun and partying?[NEWLINE]agent: You need to practice time management[NEWLINE]user: is that the kind of info the checklists will have?[NEWLINE]agent: Our checklists have many steps you can take as you prepare academically and financially for college. We also provide websites you can explore[NEWLINE]user: do you have steps that parents can take to help us prepare?[NEWLINE]agent: We have checklists from elementary school through high school which includes items for them, such as how to support the child in his or her studies, where to set up a college savings account, and what to do when it’s time to apply for financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: any vids?[NEWLINE]agent: yes, are you curious about what college is like?[NEWLINE]user: yes I am


user: I need to get my kids ready for college so you can help me with that[NEWLINE]agent: Well we have checklists with the steps you can take to help your child’s chances of getting into and being able to afford their school of choice.[NEWLINE]agent: Do you think your kids will need help balancing studying and having fun while in college?[NEWLINE]user: Yes, they like to have their fun and sometimes over do it[NEWLINE]agent: They can practice time management to help them succeed in school.[NEWLINE][BOUNDARY][NEWLINE]user: They're always looking at videos, would you have any videos that talk about school matters?[NEWLINE]agent: Are you kids curious about what college will be like?[NEWLINE]user: No, I think they know from some of their older friends.[NEWLINE]agent: Would you like a playlist of college prep Youtube videos?[NEWLINE]user: yes that would help[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any tips for someone who has started preparing for college a little late?