user: I need some help with filling out an application for a disabled child.[NEWLINE]agent: Do you want to know how to apply for a child then?[NEWLINE]user: Yes, exactly that.[NEWLINE]agent: You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report. The report collects information about the child 's disabling condition and how it affects his/her ability to function. At this time, only the Child Disability Report can be completed online.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to send my documents by mail, but I have some doubts regarding this, can you help me with them?[NEWLINE]agent: Is that the only way you can get your documents to us?[NEWLINE]user: Yes.


user:  Hello, I would like to obtain information about disability benefits for a child under 18[NEWLINE]agent: do you want to apply for a child?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to request the benefit?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?[NEWLINE]agent: You can call us toll free at 1 - 800 - 772 - 1213.[NEWLINE]user: What time do they work?[NEWLINE]agent: Representatives are available Monday through Friday from 8 a.m. at 5:30 p.m.[NEWLINE]user: What is the Starter Kit for disabled children?


user: what can you tell me about Social Security Credits[NEWLINE]agent: You must earn at least 40 Social Security credits to qualify for Social Security benefits[NEWLINE][BOUNDARY][NEWLINE]user: if i might earn more credits than the minimum number i need to be eligible for benefits[NEWLINE]agent:  These extra credits do not increase your benefit amount. The average of your earnings over your working years, not the total number of credits you earn[NEWLINE]user: Good. will enable you to make an appointment to apply for benefits in the language of your choice.[NEWLINE]agent: The online application is currently only available in English. However, the online application will give you the option to schedule an appointment to apply for benefits in your preferred language.[NEWLINE][BOUNDARY][NEWLINE]user: ok, also will I have trouble on your site since my last name has the Mexican n with the little thing on top of it?[NEWLINE]agent: If there are any problems with a character you enter you will get a message that tells you there is a problem and what caused it[NEWLINE][BOUNDARY][NEWLINE]user: maybe I should just apply in person or can I call or something?[NEWLINE]agent: Yes, you can apply by phone.  Call 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have any problems if I already have Medicare benefits?


user: what can you tell me about Social Security Credits[NEWLINE]agent: You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes[NEWLINE]user: I need more information[NEWLINE]agent: The number of credits does not affect the amount of benefits you receive[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. I have a concern about the online application process. Is there a Spanish language option in the application?[NEWLINE]agent: The online application is currently only available in English. However, the online application will give you the option to schedule an appointment to apply for benefits in your preferred language.[NEWLINE][BOUNDARY][NEWLINE]user: ok, also will I have trouble on your site since my last name has the Mexican n with the little thing on top of it?[NEWLINE]agent: If there are any problems with a character you enter you will get a message that tells you there is a problem and what caused it[NEWLINE][BOUNDARY][NEWLINE]user: maybe I should just apply in person or can I call or something?[NEWLINE]agent: Yes, you can apply by phone.  Call 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have any problems if I already have Medicare benefits?


user: Hello there. I need to know if I should inform you of any changes in my life. My neighbour said I should, but I don't know anything about this.[NEWLINE]agent: Has a change happened in your life?[NEWLINE]user: Yes, there has been a change.[NEWLINE]agent: In that case letting us know ensures your benefits and information is kept up to date. Remember to tell us whenever there s a change in your life circumstance that could affect your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. Is there anything else I should know about my retirement benefits?[NEWLINE]agent: Yes. Successfully filing for retirement benefits isn't the end of your Social Security journey. We have resources to save you time on important retirement tasks and keep you in control of your Social Security account benefits through a free my Social Security account.[NEWLINE][BOUNDARY][NEWLINE]user: What if I can't access my status online?[NEWLINE]agent: You can always call us 1-800-772-1213 TTY 1-800-325-0778 from 8:00 a.m. to 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Noted. Can I estimate my retirement benefits somehow?[NEWLINE]agent: Yes, you can estimate your retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Is it also possible to withdraw my application?


user: I came here to figure out what the policy on reporting changes to you is.[NEWLINE]agent: Did a change happen in your life?[NEWLINE]user: Yes, there was a major change.[NEWLINE]agent: In that case letting us know ensures your benefits and information is kept up to date. Remember to tell us whenever there s a change in your life circumstance that could affect your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I see. What should I do if I received a suspicious call from someone claiming to be from social security?[NEWLINE]agent: You should hang up and then report details of the call to the Office of the Inspector General. You can do this by submitting a report online.[NEWLINE][BOUNDARY][NEWLINE]user: I want to ask something else about social security. Well. And what if I can't check my status online?[NEWLINE]agent: You can always call us 1-800-772-1213 TTY 1-800-325-0778 from 8:00 a.m. to 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Noted. Can I estimate my retirement benefits somehow?[NEWLINE]agent: Yes, you can estimate your retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Is it also possible to withdraw my application?


user: what can you tell me about Retirement Benefits[NEWLINE]agent: We want you to know what Social Security can mean for you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: Spruce Up Your Financial Plan With Social Security[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. What do I do if I get a strange call from someone pretending to be from the Social Security Administration?[NEWLINE]agent: You should hang up and then report details of the call to the Office of the Inspector General. You can do this by submitting a report online.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. Do you have any tips on how to protect myself from fraud?[NEWLINE]agent: Of course. Social Security is diligently working at national, regional, and local levels to combat the fraud that undermines our mission to serve the American public.[NEWLINE][BOUNDARY][NEWLINE]user: Well, so how do I keep my information safe?[NEWLINE]agent: Identity theft affects millions of people each year and can cause serious financial and identity-related problems. Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution.[NEWLINE][BOUNDARY][NEWLINE]user: What additional information can you offer me?


user: hi can you help me with retirement planning[NEWLINE]agent: Of course Planning is the key to creating your best retirement. You will have to plan and save for years to reach your retirement goals.[NEWLINE]agent: Do you know the factors that affect retirement planning?[NEWLINE]user: yes[NEWLINE]agent: We want you to understand what Social Security can mean to you and your family's financial future.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way to check my status when unable to check online?[NEWLINE]agent: You can always call us 1-800-772-1213 TTY 1-800-325-0778 from 8:00 a.m. to 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. I would also like to know how the benefits are calculated in the palnes?. How do I know how much I will receive each month?[NEWLINE]agent: Knowing what you will receive each month in retirement benefits will help you plan for your retirement. The Retirement Calculator within my Social Security allows you to obtain personalized retirement benefit estimates based on your actual earnings.[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about Pensions And Other Factors[NEWLINE]agent: Pensions and taxes have the potential to impact your retirement benefit. Review the resources below on pensions and other factors you should consider[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I cannot configure a my Social Security account


user: Hello, I would like to know what to do if I do not receive benefits Currently[NEWLINE]agent: you don't get Social Security or SSI benefits?[NEWLINE]user: yes[NEWLINE]agent: in that case tell the Social Security representative when you apply for the benefits you want to enroll in Direct Deposit.[NEWLINE]user: What if you already have an account?[NEWLINE]agent: Take your checkbook or a copy of your bank statement with you[NEWLINE]user: Another question about original documents concerns me. Is this to verify my current academic status?[NEWLINE]agent: yes this  Identifies you and confirms your current school status[NEWLINE]user: How can I be authorized to work in the United States?[NEWLINE]agent: you can apply for an Individual Taxpayer Identification Number from the Internal Revenue Service IRS.[NEWLINE]user: What if I am a foreign worker?


user: Yes I am currently not receiving benefits[NEWLINE]agent:  you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: yes[NEWLINE]agent: have your checkbook or a copy of your bank statement with you.[NEWLINE]user: Another concern is that I possess original records. What if we don't have identification or a passport?[NEWLINE]agent: You could use a state issued non - driver 's identification card or an adoption decree[NEWLINE]user: OK, what if we lived in Mexico for some time? will you accept papers from there?[NEWLINE]agent: If your child lived outside the United States for an extended period, you could use a current or previous passport,school and/or employment records,and any other record that would show long - term residence outside the U.S. to show that your child does not have a Social Security number and needs one.[NEWLINE]user: and do I need a birth certificate?[NEWLINE]agent: If you have or can get a U.S.- State - Issued birth certificate that recorded his or her birth before age 5 then you must submit it[NEWLINE][BOUNDARY][NEWLINE]user: and will all this help with being able to claim an adopted kid for tax reasons?


user: Hello, I would like to know what to do if I do not agree with any decision[NEWLINE]agent: disagree with our decision about your monthly income adjustment amounts?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find my SHIP contact information?[NEWLINE]agent: You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online[NEWLINE][BOUNDARY][NEWLINE]user: and how do they calculate the adjustments?[NEWLINE]agent: We use a sliding scale to calculate the adjustments, based on your modified adjusted gross income MAGI. Your MAGI is your adjusted total gross income and tax exempt income.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I file a return for fiscal year 2018?[NEWLINE]agent: in that case call us or visit any local Social Security office. We will update our records[NEWLINE][BOUNDARY][NEWLINE]user: What if I have limited resources and income?


user: whar is Monthly Medicare premiums for 2020?[NEWLINE]agent: The standard Part B premium for 2020 is $ 144.60[NEWLINE]user:  If I re single and filed an individual tax return, or married and filed a joint tax return[NEWLINE]agent: the following chart applies to you[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about To enroll in Medicare prescription drug coverage or find more information about what Medicare covers[NEWLINE]agent: visit the Medicare website, or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227 ; TTY 1 - 877 - 486 - 2048[NEWLINE][BOUNDARY][NEWLINE]user: Btw, What if I don't any have specific document to submit?[NEWLINE]agent: we will ask to see other documents  Any documents submitted, including the following, must be current not expired and show your name, identifying information date of birth or age and preferably a recent photograph[NEWLINE]user: What else can I use as proof of identity?[NEWLINE]agent: U.S. driver 's license or a State - issued non - driver identification card[NEWLINE][BOUNDARY][NEWLINE]user: Is there a fee to replace a card?


user: How can I enroll in direct deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Are you currently not receiving benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and what can I do with that money?[NEWLINE]agent: You can use the card to make purchases, pay bills, or get cash at thousands of locations[NEWLINE][BOUNDARY][NEWLINE]user: In relation to earning benefits. How do I sign up for direct deposit?[NEWLINE]agent: contacting your bank, credit union or savings and loan association[NEWLINE][BOUNDARY][NEWLINE]user: I have a question about not receiving benefits right now. What if I already have an account?[NEWLINE]agent: in that case carry your checkbook or a copy of your bank statement.[NEWLINE][BOUNDARY][NEWLINE]user: Can you use the Direct Express card?


user: How can I enroll in direct deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: yes[NEWLINE]agent: do you have a bank account[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and what should i do when i decide which account is right for me?[NEWLINE]agent: Inform the representative of the financial institution that you are interested in registering to receive your benefits through Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: Ok thank you, and if I am already receiving benefits, where can I contact you to receive more information regarding this?[NEWLINE]agent: Call the Direct Express toll-free hotline at 1 - 800 - 333 - 1795.[NEWLINE][BOUNDARY][NEWLINE]user: I'd still like to learn more about earning benefits. What if I already have an account?[NEWLINE]agent: in that case carry your checkbook or a copy of your bank statement.[NEWLINE]user: And how do I do if I am currently not receiving benefits?


user: There are several things that I need explained about medicare premiums. Perhaps you can help me?[NEWLINE]agent: Of course. The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: What role does my tax return play in this?[NEWLINE]agent: Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: Sure. Go ahead.[NEWLINE]agent: We use your most recent federal tax return the IRS provides to us. Generally, his information is from a tax return filed in 2019 for tax year 2018. Sometimes, the IRS only provides information from a return filed in 2018 for tax year 2017.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me on what documents should I submit to Social Security as proof of my identity?[NEWLINE]agent: They need to verify your identity through id's like a driver's license or a state issued non-driver id card.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to apply for a replacement card online?[NEWLINE]agent: Yes, you can apply for a replacement card online.[NEWLINE][BOUNDARY][NEWLINE]user: Will I need to prove or verify my citizenship to obtain a social security card?


user: what can you tell me about Medicare Premiums: Rules For Higher-Income Beneficiaries[NEWLINE]agent: The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums[NEWLINE][BOUNDARY][NEWLINE]user: How Social Security Determines I Have a Higher Premium[NEWLINE]agent: Social Security uses the most recent federal tax return the IRS provides to us.[NEWLINE]agent: you must pay higher premiums[NEWLINE]user: yes[NEWLINE]agent: we use a sliding scale to calculate the adjustments, based on your modified adjusted gross income MAGI. Your MAGI is your total adjusted gross income and tax - exempt interest income.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to get more information regarding my Medicare, how can I contact the State Health Insurance Counseling and Assistance Program?[NEWLINE]agent: You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about having a higher income. If I am a higher-income Medicare beneficiary with prescription drug coverage?[NEWLINE]agent: you ll pay monthly premiums plus an additional amount, which is based on what you report to the IRS. Because individual plan premiums vary, the law specifies that the amount is determined using a base premium.[NEWLINE][BOUNDARY][NEWLINE]user: if I income isn t greater than the limits described above[NEWLINE]agent:  this law does not apply to you[NEWLINE][BOUNDARY][NEWLINE]user:  If I have higher income


user: Hello, I would like to know how to apply for a disability benefits for a minor[NEWLINE]agent: FIRST CHECK the Starter Kit for disabled children. This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.[NEWLINE]agent: Have you already contacted Social Security?[NEWLINE]user: no[NEWLINE]agent: I already check the Starter Kit for disabled children?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what is this kit?[NEWLINE]agent: This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.[NEWLINE]agent: COMPLETE the Online Child Disability Report?[NEWLINE]user: yes[NEWLINE]user: where can I get more information If you are deaf or hard of hearing?


user: If Applying for a child (under 18) what are the steps for Disability Benefits[NEWLINE]agent:  REVIEW the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income SSI benefits for children, and includes a worksheet that will help you gather the information you need[NEWLINE]agent: Did you contact Social Security right away to find out if your income?[NEWLINE]user: yes[NEWLINE]user: If I do not want to do this report online or I need help[NEWLINE]agent:  you can call us toll - free at 1 - 800 - 772 - 1213[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get assistance if I do not want to do a Social Security report online because I am not currently living within the borders of the US nor any of its territories?[NEWLINE]agent: You could get in contact with the nearest US Social Security office, US Embassy or consulate.[NEWLINE][BOUNDARY][NEWLINE]user: How would I mail documents to you?[NEWLINE]agent: Please include the Social Security number so that we can match them with the right application and do not write on the original documents and write your Social Security number on a seperate sheet of paper.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Disability Benefits?


user: what can you tell me about Social Security Credits[NEWLINE]agent: You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes[NEWLINE][BOUNDARY][NEWLINE]user: How Credits Are Earned?[NEWLINE]agent: you work and pay Social Security taxes?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about the amount of credits[NEWLINE]agent: The number of credits does not affect the amount of benefits you receive.  It only determines if you are eligible or not. You do not get extra benefits for earning more than the minimum number of credits[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out other Financial Plans. I need more information.[NEWLINE]agent: Spruce Up Your Financial Plan With Social Security[NEWLINE][BOUNDARY][NEWLINE]user: It's okay. Now to retirement or disability benefits. if I work and pay Social Security taxes[NEWLINE]agent: you earn up to a maximum of four credits per year[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thank you, now regarding resources and services to keep control, if I need help to manage my benefits but I can't find that help, where else can I go to get help?


user: I have some questions regarding my social security credits and could use some help with that.[NEWLINE]agent: Of course. You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE]user: Wait, does this mean I get more money if I have more credits?[NEWLINE]agent: The number of credits does not affect the amount of benefits you receive.[NEWLINE]user: So I don't get more if I have more credits?[NEWLINE]agent: No, credits only determine if you are eligible or not. You do not get extra benefits for earning more than the minimum number of credits.[NEWLINE]user: Could you explain to me on what is included in the Supplemental Security Income?[NEWLINE]agent: The Supplemental Security Income or SSI program pay benefits to disabled adults and children who have low income.[NEWLINE]user: What if I have worked a longer period of time?[NEWLINE]agent: Someone who has worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.[NEWLINE]user: Could someone the age of 65 and over without disabilities get SSI benefits?


user: Hello there. I'd like to know what I need to do if I want to apply for retirement from outside the U.S.[NEWLINE]agent: Of course. You need to contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what an account is?[NEWLINE]user: No. I know what an account is.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I include information about other family members when I apply?[NEWLINE]agent: In that case we'll let you know if they may be able to receive benefits from your application.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about COLA. What about the benefits I may be due?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help with managing my benefits and can't find an answer?[NEWLINE]agent: Then you can visit our contact us page for other ways to get support.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. And what about benefits for my family?


user: I'm currently living outside the U.S. and want to know how I can apply for my retirement benefits.[NEWLINE]agent: In that case, you should contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what an account is?[NEWLINE]user: Yeah, sure. Why not?[NEWLINE]agent: Online Services.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's fine. Now, let's talk about SSI,  What is a Verification Letter for Social Security Benefits?[NEWLINE]agent:  The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: Where would I be able to find information about Social Security benefits for my family?[NEWLINE]agent: Benefits For Your Family.[NEWLINE][BOUNDARY][NEWLINE]user: I'd  like to know more regarding Retirement Benefits.[NEWLINE]agent: Once we receive your application, we ll review it and contact you if we have any questions. We might request additional documents from you before we can process your application. That makes no sense. So, how will you respond to my application?[NEWLINE]agent: Have you included information about other family members when you applied?[NEWLINE]user: No, I haven't finished my application yet. I'm still filling it out.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I got an error during the online application. It tells me not to enter 'special characters', what now?


user: How do I check on my appeal status?[NEWLINE]agent: You can find out your status online.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible to use the status checking tool available on the website?[NEWLINE]agent: Have you used this tool before?[NEWLINE]user: No, I have not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use this tool to track my VA appeal for disability compensation?[NEWLINE]agent: Yes, this can be done using the tool.[NEWLINE]user: What other types of appeals can I track with the tool?[NEWLINE]agent: You can use the tool to track the status of your VA claims or appeals for compensation.[NEWLINE][BOUNDARY][NEWLINE]user: What details about my claim can I view online?


user: I have a VA decision review going on and want some help[NEWLINE]agent: Okay, We can help you find out what happens after you request a decision review[NEWLINE]agent: Has the VA scheduled an exam for you?[NEWLINE]user: yep[NEWLINE]agent: Okay, please be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Is there only one option for appealing to a Veterans Law Judge?[NEWLINE]agent:  Direct ReviewIf you want a Veterans Law Judge to review your case as quickly as possible, choose a Direct Review[NEWLINE][BOUNDARY][NEWLINE]user: I would like to be prepared in case something goes wrong, where can I get a form to request a review of my case?[NEWLINE]agent: You can download VA Form 20 - 0996 : Higher - Level Review PDF[NEWLINE][BOUNDARY][NEWLINE]user: I have a follow-up question about claim's status? What happens when I request a clarification of my decision?[NEWLINE]agent: You do not need to do anything while you wait, unless the VA sends you a letter asking for more information.  If the VA does schedule exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about if I miss any exam they can reassign?. Is there a place where you post frequently asked questions?[NEWLINE]agent: Yes there is, Go to FAQs and there you can get answers to some of your questions[NEWLINE]user: questions about VA decision reviews?[NEWLINE]agent: Yes, you can get answers to frequently asked questions about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: and I know you can ask for help from someone so can you tell me about that?[NEWLINE]agent: You can get help requesting a decision review. A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do the review in a certain amount of time or do I have forever to do it?


user: what about More information and resources[NEWLINE]agent: VA transition assistanceAs you separate from the military, explore your career options by attending a Transition Assistance Program TAP briefing[NEWLINE][BOUNDARY][NEWLINE]agent: are you referring to GI billing?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: are there VOC rehab success stories?[NEWLINE]agent: Voc Rehab success storiesRead Veterans ' stories of how Voc Rehab counselors and services helped them overcome challenges, find new opportunities, and achieve greater goals[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing for a recovery plan to consider. But, what exactly is included?[NEWLINE]agent: [41] your VRC will work with you to choose one of the following support - and - services tracks to help you find and keep a job, and live as independently as possible :s   [42] Reemployment with a former employers   [43] Job placement and counseling services for new employment[NEWLINE][BOUNDARY][NEWLINE]user: am I eligible for VR&E benefits and services?[NEWLINE]agent: Are you going through the Physical Evaluation Board process?[NEWLINE]user: no[NEWLINE]agent: Are you expecting an other than dishonorable discharge and have a VA memorandum rating of 20 % or more?[NEWLINE]user: yes


user: I want to learn about the VA and MST[NEWLINE]agent: Are you a veteran?[NEWLINE]user: I'm not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me where I can get more information?[NEWLINE]agent: You can download our military sexual trauma brochure for Veterans : In English PDF,or En espanol PDF[NEWLINE]user: can you tell me where I can get more information?[NEWLINE]agent: You can download our military sexual trauma brochure for Veterans : In English PDF,or En espanol PDF[NEWLINE]user: what services do you have and can do we have to give our information when we use like the call line?[NEWLINE]agent: you can remain anonymous. You can get 1-on-1 advice, support, and information 24/7 by phone, text, or online chat.You can also connect with a sexual assault response coordinator near your base or installation.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the resources and support outside VA. Do you happen to know how to contact the SAMHSA National Helpline?[NEWLINE]agent: Yes, simply call 1800-662-HELP 800-662-4357.[NEWLINE][BOUNDARY][NEWLINE]user: If we don't qualify for certain things, can we still enjoy VA benefits?[NEWLINE]agent: you may be able to get MST - related care even if you don't qualify for other VA services. You also don't need to have reported the MST or have other proof that it happened.[NEWLINE][BOUNDARY][NEWLINE]user: will MST help me get benefits?[NEWLINE]agent: Not the traumatic event itself, but you may be able to get disability compensation for conditions resulting from MST like PTSD the most common mental health condition linked to MST.  We can help you find out if you can get disability benefits for PTSD[NEWLINE][BOUNDARY][NEWLINE]user: and how can we use VA services?


user: What happens after I apply for education benefits?[NEWLINE]agent: You can find out what happens after you apply through our website.[NEWLINE]agent: Did we ask for any documents?[NEWLINE]user: yes, I have documents you need.[NEWLINE]agent: You will have to upload them through the GI Bill website.[NEWLINE][BOUNDARY][NEWLINE]user: How will I find out if I'm eligible for the Survivors and Dependents Educational Assistance (DEA) program?[NEWLINE]agent: You may be able to get these benefits if both you and the Veteran or service member meet certain eligibility requirements.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I submit my application?[NEWLINE]agent: You won't be able to make changes, but you can find help for any questions.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of about of whole apply process. What kind of benefits can i get with the VET TEC[NEWLINE]agent: Fo example, you can get a full-time tuition for this high-tech training program.[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out how to get that full-time enrollment. Will I be able to call any questions after my application?[NEWLINE]agent: Call 888-GI-BILL or 1-888-442-4551 Monday through Friday, 8 a.m. to 7 p.m., eastern time.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a different application for Vocational Rehabilitation and Employment or Chapter 31.[NEWLINE]agent: Yes, you will need to use a different application in that case.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if documents were asked for?[NEWLINE]agent: You would need to go to the GI Bill website and upload them.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I want to apply in person?


user: I fell behind on my mortgage, can the VA help avoid foreclosure?[NEWLINE]agent: Did you fall behind on your mortgage payments?[NEWLINE]user: Yes, I have fallen behind on my payments.[NEWLINE]agent: Then your mortgage company can take your house which is called foreclosure and a VA technician can help you avoid foreclosure and you can still live in your house.[NEWLINE][BOUNDARY][NEWLINE]user: All right regarding VA benefits for service members, are there any "urgent" benefits?[NEWLINE]agent: Yes there are time-sensitive VA benefits to consider when separating or retiring.[NEWLINE]user: So these benefits are available even after service?[NEWLINE]agent: yes there are benefits available[NEWLINE][BOUNDARY][NEWLINE]user: Can I switch my SGLI coverage to another policy?[NEWLINE]agent: Yes you can switch to  Veteran's Group Life or a commercial policy.[NEWLINE]user: What about health care when I'm no longer active?


user: I need help reconstructing my records.[NEWLINE]agent: What years were you needing to reconstruct?[NEWLINE]user: 1973[NEWLINE]agent: Great, we submit a specific request to NPRC for any additional service records they may have or can find for you.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of this Veterans Health care Compensation payments? Who is covered?[NEWLINE]agent: are the Veterans[NEWLINE]user: Who is covered?[NEWLINE]agent: are the veterans[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Do you have a disease that is on our list of diseases that are believed to be caused by radiation or that doctors say may be caused by radiation?[NEWLINE]user: do not[NEWLINE]agent: No You may be able to get disability benefits if you did not receive a dishonorable discharge and do not qualify. we are sorry[NEWLINE][BOUNDARY][NEWLINE]user: I understand and what kind of disability benefits can I get?


user: Hello there, I would like to learn more about health care for spouses, if possible.[NEWLINE]agent: Are you a spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member?[NEWLINE]user: Yes, I'm the spouse of a Veteran. My husband has served this country.[NEWLINE]agent: In that case you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me the requirements to qualify?. How to get champva benefits?[NEWLINE]agent: You ll need to apply for these benefits[NEWLINE][BOUNDARY][NEWLINE]user: At least one of these must be true?[NEWLINE]agent: The spouse or child of a Veteran who s been rated permanently and totally disabled for a service - connected disability by a VA regional benefit office[NEWLINE]user: yes, nothing more?[NEWLINE]agent: You can only get health care through CHAMPVA if you don t qualify for TRICARE and at least one of the descriptions below is true for you.[NEWLINE][BOUNDARY][NEWLINE]user: any other requirement


user: What's next after I apply for healthcare benefits?[NEWLINE]agent: After you apply, you will receive a letter in the mail letting you know whether or not you were approved for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find a VA health facility near me?[NEWLINE]agent: I can help you find the closest VA health facility.[NEWLINE]user: What if I'm not approved?[NEWLINE]agent: If you aren't approved, you can appeal your case. Downloading our How Do I Appeal booklet in PDF form can help you with this process.[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to receive my approval letter?[NEWLINE]agent: Usually no more than a week. Has it been over a week since you applied?[NEWLINE]user: No. I just applied yesterday.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I decide to cancel my VA health care benefits later on?[NEWLINE][BOUNDARY][NEWLINE]user: another question for you regarding my benefits. Are there any applicable penalties if I don't have health insurance?[NEWLINE]agent: Until the end of 2018, the ACA required that all US taxpayers had to have health insurance that met a minimum standard. Some taxpayers are eligible for exemptions from this due to certain life events, financial status or other factors. If you had affordable health care options open to you and you chose not to avail of health insurance, then you would have to pay a fee when filing your taxes[NEWLINE][BOUNDARY][NEWLINE]agent: Doing so could impact your health care coverage requirements under the Affordable Care Act, if you do not have other health care.[NEWLINE][BOUNDARY][NEWLINE]user: Also, Is there an applicable penalty if I don't have health insurance?   How do I get a Veterans Health ID card?


user: can you give me details of Multiple party or contested claims[NEWLINE]agent: you want to know the dates or the time that you have the request[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I add new evidence?[NEWLINE]agent: You have the option to add new evidence for a judge to review. You ll have to submit this evidence within 90 days from the date VA receives your Board Appeal form.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask about VA s Duty to Assist. What does include in this Duty to Assist of VA?[NEWLINE]agent: VA s Duty to Assist requires VA to assist you in getting evidence.  If you request a Higher - Level Review or Board Appeal,  Duty to Assist doesn t apply.   However, the reviewer or judge will look at whether VA met its Duty to Assist during your initial claim or Supplemental Claim,[NEWLINE][BOUNDARY][NEWLINE]user: Can I get assistance with my hearing from the audience?[NEWLINE]agent: may help you at the hearing. The hearing will be transcribed and added to your appeal file.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me where to go to look at more about decision reviews?[NEWLINE]agent: We have a page for frequently asked questions about decision reviews. I can give you the link[NEWLINE][BOUNDARY][NEWLINE]user: If the VA schedules exams for me?[NEWLINE]agent: be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?


user: What can I do After a Board decision[NEWLINE]agent: Do you disagree with the Board's decision?[NEWLINE]user: If that is my case, what can I do?[NEWLINE]agent: you can appeal to the U.S. Court of Appeals for Veterans Claims. You can hire an attorney to represent you, or you can represent yourself[NEWLINE][BOUNDARY][NEWLINE]user: Can I request a hearing?[NEWLINE]agent:  You have the option to request a hearing with a judge. A video conference hearing will take place at a VA location near you[NEWLINE][BOUNDARY][NEWLINE]user: What happens next?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: That's great to hear! Another query similar to the Frequently Asked Questions about Decision Reviews. What must I do in order for my appeal to be accepted in the new system?[NEWLINE]agent: Do you disagree with the VA decision?[NEWLINE]user: I do, yes.


user: I wanted to know what comes next after an appealed claim?[NEWLINE]agent: We can help you find out what happens after you request a decision review[NEWLINE]agent: Did the VA schedule an exam for you?[NEWLINE]user: yes they did[NEWLINE]agent: Make sure you don't miss them[NEWLINE][BOUNDARY][NEWLINE]user: What details about my claim can I view online?[NEWLINE]agent: You can view the details that you filed online, including any evidence that supports your initial claim.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a question about multiple party or contested claims. Can you direct me to a website where I can learn more about decision reviews?[NEWLINE]agent: We have a page for frequently asked questions about decision reviews. I can give you the link[NEWLINE][BOUNDARY][NEWLINE]user: Can I have a representative?[NEWLINE]agent: Your representative,  if you have one,  may help you at the hearing.[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question about multiple party or contested claims? Can I get assistance with the actual decision-making process?[NEWLINE]agent: A Veterans Service Organization, or VA-accredited attorney or agent can help you request a decision review. I can send you to the page where you can get more information on this[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me where I can get a form to appeal to the board[NEWLINE]agent: You can ask a regional office for a copy of this form or you can call the VA toll-free hotline at 800-827-1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET, to request a form.[NEWLINE][BOUNDARY][NEWLINE]user: and of the appeal options I can choose which would be the fastest one so I can get this over with?


user: I need help with what to do if I want to appeal a claim decision?[NEWLINE]agent: Did you receive a Board's decision that you disagree with?[NEWLINE]user: yes I want to appeal[NEWLINE]agent: Okay, you can appeal to the U.S. Court of Appeals for Veterans Claims. You can hire an attorney to represent you, or you can represent yourself.[NEWLINE][BOUNDARY][NEWLINE]user: Do I appeal it all or do I have to state what parts I want to appeal?[NEWLINE]agent: You can include all or just some of the issues VA has decided. You will need to list the issue you disagree with and the VA decision date for each[NEWLINE][BOUNDARY][NEWLINE]user: I believe I missed the deadline in submitting my appeal due to VA's mistake. What evidence do I need to back up my claim?[NEWLINE]agent: To prove a CUE error, you must show the correct facts and be able to prove that the VA incorrectly applied the law at that time.[NEWLINE][BOUNDARY][NEWLINE]user: Can the VA help me to gather all the right evidence?[NEWLINE]agent: Yes, they are required to help you if you need it on your claim.[NEWLINE]user: Do they have to help with me a supplemental claim too?


user: Tell me about the after a board decision, please[NEWLINE]agent: Are you disagree with the Board's decision?[NEWLINE]user: Yes, I'm disagree[NEWLINE]agent: In that case, you can appeal to the U.S. Court of Appeals for Veterans Claims. You can hire any attorney to represent you or you can represent by yourself.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about the Vocational Rehabilitation and Employment? How would I go about applying for vocational rehabilitation and employment?[NEWLINE]agent: Yourdecision will give you instructions about that application.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I need help requesting a decision review?[NEWLINE]agent: A Veterans Service Organization or VA-accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What should be my first step in requesting a Higher-Level Review?[NEWLINE]agent: The first thing you need to do in Part I of the form is to select the benefit type.[NEWLINE][BOUNDARY][NEWLINE]user: Also, is there a form I should fill out for a loan guaranty?[NEWLINE]agent: You can also refer to yourdecision for instructions on that form.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen after I request the decision review?


user: What happens after a board decision?[NEWLINE]agent: Do you disagree withthe boards decision?[NEWLINE]user: yes[NEWLINE]agent: ok awesome[NEWLINE][BOUNDARY][NEWLINE]user: I still need to find out about legacy claim or appeal. I see what you mean. What do I do in order to obtain a statement of the case?[NEWLINE]agent: You must file a Notice of Disagreement VA Form 21-0958 within 1 year of the date on your decision.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, I'll do that. What does "duty to assist" entail, by the way?[NEWLINE]agent: VA's Duty to Assist requires VA to assist you in getting evidence, such as medical records, that is needed to support your case. VA's Duty to Assist applies during your initial claim and if you file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: And what should I do next, after getting the SOC?[NEWLINE]agent: You have 60 days or the remainder of the 1-year period following the decision you appealed, whichever is later, to opt in to the modernized system by submitting one of the following forms and checking the SOC/SSOC opt-in box.[NEWLINE][BOUNDARY][NEWLINE]user: Let's say I missed the deadline for submitting my request. What should I do then?[NEWLINE]agent: You could add new and relevant evidence and file a Supplemental Claim, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, makes sense. Can I download the forms on your page?


user: What if I contest a claim what happens?[NEWLINE]agent: are you one of multiple people claiming the right to the same benefit?[NEWLINE]user: yes[NEWLINE]agent: If you re one of multiple people claiming the right to the same benefit, you have 60 days to appeal to a Veterans Law Judge at the Board of Veterans Appeals in Washington, D.C. A judge who s an expert in Veterans law will review your case.[NEWLINE][BOUNDARY][NEWLINE]user: But I have a special circumstance, in my case I do not agree with a VA decision that I received in January 2019, what can I do in that case? I would like to have an appeal with the VA but I don't know how to do it[NEWLINE]agent: If you disagree with a VA decision you received before February 19, 2019, you can opt for the modernized review system after receiving a VA Statement from the SOC on the case or a Supplemental Statement from the SSOC on the case.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to choose a different review option after I have submitted a form?[NEWLINE]agent: let me ask you, have you submitted a form expressing your desire to change your review option?[NEWLINE]user: no I haven't sent it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I take when sending my application?


user: what are Multiple party or contested claims[NEWLINE]agent: Are you claiming the right to the same benefit,[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can i have a representative?[NEWLINE]agent: Your representative, if you have one,  may help you at the hearing.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a query about the VA's exam schedules. Also, I'm aware that you can seek assistance from others. could you tell me more about that?[NEWLINE]agent: You can get help requesting a decision review. A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if I disagree with the Boards Decision?[NEWLINE]agent: If you disagree with the Board s decision, you can appeal to the U.S. Court of Appeals for Veterans Claims[NEWLINE][BOUNDARY][NEWLINE]user: If the VA schedules exams for me?[NEWLINE]agent: be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent:  A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What happens next


user: Multiple party or contested claims[NEWLINE]agent: are you claiming the right to the same benefoit?[NEWLINE]user: yeah[NEWLINE]agent: To request a Board Appeal, [24] fill out the Decision Review Request : Board Appeal VA Form 10182[NEWLINE][BOUNDARY][NEWLINE]user:  List the issue(s) you want to appeal in Part III[NEWLINE]agent: You can include all or just some of the issues VA has decided[NEWLINE][BOUNDARY][NEWLINE]user: what happens After a Board decision[NEWLINE]agent: If you disagree with the Board s decision, [57] you can appeal to the U.S. Court of Appeals for Veterans Claims[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what must I do in order for my appeal to be taken into account under the new system if I disagree with the VA decision?[NEWLINE]agent: Do you disagree with the VA decision?[NEWLINE]user: I do, yes.


user: I was hoping you could tell me more about contested claims.[NEWLINE]agent: Of course. Have you marked your calendar already?[NEWLINE]user: No, I haven't. Why?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Look, I need an application form. Where can I get a copy of it?[NEWLINE]agent: You can ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll-free hotline at 800-827-1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET to request a form.[NEWLINE][BOUNDARY][NEWLINE]user:  List the issue(s) you want to appeal in Part III[NEWLINE]agent: You can include all or just some of the issues VA has decided[NEWLINE][BOUNDARY][NEWLINE]user: What if I have some more questions?[NEWLINE]agent: We have an FAQ where you can get answers to frequently asked questions about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: When would the judge in charge of Veterans Law make a ruling on my appeal?[NEWLINE]agent: Your hearing will be transcribed and added to your appeal file. You will be asked if you want a copy of the transcript for your personal records. The judge will review the hearing and other evidence in your appeal file before making a decision.[NEWLINE][BOUNDARY][NEWLINE]user: I'm really interested in learning more about - Veterans Law Judge. I see what you mean. Is there a way to appeal in front of a judge?[NEWLINE]agent: Yes. If you want a Veterans Law Judge to review your case as quickly as possible, choose a Direct Review.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request a Board Appeal though?


user: What information about GI Bill school change is available?[NEWLINE]agent: You can learn ways to make GI Bill changes and find out when and how to request these changes to your GI Bill school, program, or VA benefits so you get to keep funding and get help to pay for education.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you in a situation that you need to request changes to you GI Bill?[NEWLINE]user: Yes, I need make changes to my GI Bill.[NEWLINE]agent: You will need to request these changes to your benefits if you meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need a form for a dependent?[NEWLINE]agent: Then you will need to submit a Dependent Request for Change of Program or Place of Training VA Form 22-5495  online now.[NEWLINE][BOUNDARY][NEWLINE]user: How do I send the information through the mail?[NEWLINE]agent: You can download the form VA Form 22-1995 for Veterans and service members and Form VA Form 22-5495 for dependents.[NEWLINE][BOUNDARY][NEWLINE]user: Another thing I want to ask, about the enrollment for VA benefits, do I fill out my form and who assigns me a training officer? after my request what is the procedure?[NEWLINE]agent: Ask your school or training officer to verify your enrollment with us.[NEWLINE]user: Something else, I want to ask about VA application, What if I need a form for a dependent?[NEWLINE]agent: Then you will need to submit a Dependent Request for Change of Program or Place of Training VA Form 22-5495  online now.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a Veteran and need to request a change?[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training VA Form 22-1995 and complete online.[NEWLINE][BOUNDARY][NEWLINE]user: I really need to mail the form in, how do I do this?


user: Hi there, I am looking for information regarding the Affordable Care Act and my VA health coverage[NEWLINE]agent: The Affordable Care Act is also known as the health care law. It was created to increase access for citizens to health care coverage, to control health care costs and also to improve health care quality and care coordination[NEWLINE][BOUNDARY][NEWLINE]user: If I don't have health insurance, do I have any penalties to pay?[NEWLINE]agent: This part of the law was changed by Congress, for plans that were starting in 2019. The payment referred to as the individual shared responsibility payment no longer applies in plan year 2019, for which you will be filing taxes in April 2020[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to know if I am eligible for the VA insurance appointment tool?[NEWLINE]agent: Are enrolled in VA health care?[NEWLINE]user: nothing more?


user: I need information about VA disability compensation and ratings[NEWLINE]agent: We can provide information about VA disability ratings. You can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: Yes, I need more info on housing[NEWLINE][BOUNDARY][NEWLINE]user: Now regarding SAH, can I get a Specially Adapted Housing  grant (SAH) and how much funding does it offer? and could i get 3 grants of more than 85,000 each?[NEWLINE]agent: Yes, you could be able to get up to 3 grants, but the total of them would be up to $85, 645 for all three[NEWLINE][BOUNDARY][NEWLINE]agent: We have disability housing grants for Veterans. You can find out how to apply for a housing grant as a Veteran or service member with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Another question about how to manage the Veteran's disability benefits. Is it possible for you to assist me with my direct deposit information?[NEWLINE]agent: You can find out how to change your direct deposit information online with us.[NEWLINE]user: for my VA?[NEWLINE]agent: Yes, you can change your VA direct deposit information online.[NEWLINE][BOUNDARY][NEWLINE]user: do you offer other kinds of help if we need added aid?[NEWLINE]agent: There is Aid and Attendance benefits and Housebound allowance. You can find out if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving.[NEWLINE][BOUNDARY][NEWLINE]user: one last question, can you tell me about my claim and what happens next?


user: I just wanted to know if there are any resources and/or support outside VA which I could access.[NEWLINE]agent: Well, you can also get support from resources offered by other government departments and community organizations outside of VA.[NEWLINE]agent: Do you need more support?[NEWLINE]user: No, that's fine. You're helping me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you, by any chance, have the number for the SAMHSA National Helpline?[NEWLINE]agent: Yes, simply call 1800-662-HELP 800-662-4357.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what sort of benefits I might be eligible for in terms of primary care services?[NEWLINE]agent: Sure, no problem. As a veteran woman, you can enjoy some general services, such as disease prevention or nutrition counseling and some services which are female specific.[NEWLINE][BOUNDARY][NEWLINE]user: That's simply great, i really mean it. Say, if i want to get these benefits using Veterans Affairs, What do i have to do?[NEWLINE]agent: For that, please contact your local Women Veterans Program Manager on your local VA med center. Or you can use our toll free number at 855-829-6636.[NEWLINE][BOUNDARY][NEWLINE]user: Good. I just have written down that. Sorry, you said before that thses benefits included female-specific services, don't you?


user: I have a health question about possible exposure to toxic environment while on duty.[NEWLINE]agent: Did this exposure occur while you were in the field while serving in Iraq, Afghanistan, and other areas?[NEWLINE]user: No it happened in the States.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to file for benefits related to this can you tell me what I need to do?[NEWLINE]agent: You will have to show that your health problems are causally linked to your contact with certain environmental hazards while serving in the military.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out about this Medical Care Benefits, he also thinks he got sick because of asbestos besides the weapons, so is that possible?[NEWLINE]agent: Yes, there is a possibility he may have had contact with asbestos while working in certain military jobs. Asbestos toxic fibers were once used in many buildings and products.[NEWLINE]user: Regarding VA disability benefits, what if during my military service I was exposed to a hazardous particulate material that has caused my asthma?[NEWLINE]agent: You would qualify if you were in contact with particulate matter or large burn pits in Iraq, Afghanistan, and Djibouti in the Horn of Africa, for example.[NEWLINE][BOUNDARY][NEWLINE]user: is there any way to make my claim online or. Is there a number that I can ask for more help in filing my claim?[NEWLINE]agent: Yes, for more help you can reach out to a trusted professional who is able to help with VA-related claims.[NEWLINE][BOUNDARY][NEWLINE]user: Would the fact that I possibly was exposed to toxic soil enable me to file a claim?[NEWLINE]agent: Yes if you have illnesses or other conditions that were caused by these environmentally toxic chemicals in the air, water, or soil.[NEWLINE][BOUNDARY][NEWLINE]user: Would it pay my doctor's bills?


user: I wanted to know if I can access substance use treatment if I don't have VA benefits[NEWLINE]agent: You might still be able to get care[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: I have[NEWLINE]agent: Okay, then you can find a Vet Center near you and get free private counseling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers.[NEWLINE][BOUNDARY][NEWLINE]user: What services do you provide, and are we required to provide personal details while using services such as the call line?[NEWLINE]agent: you can remain anonymous. You can get 1-on-1 advice, support, and information 24/7 by phone, text, or online chat.You can also connect with a sexual assault response coordinator near your base or installation.[NEWLINE][BOUNDARY][NEWLINE]user: Another thing to consider is counseling and other forms of therapy. Could you give me an idea of the types of assistance you provide?[NEWLINE]agent: Short - term outpatient counseling, Intensive outpatient treatment, Marriage and family counseling, and other options.[NEWLINE][BOUNDARY][NEWLINE]user: so I can go to a Vet center for counseling?[NEWLINE]agent: Yes, and you can get free private counseling[NEWLINE]user: so I can go to a Vet center for counseling?[NEWLINE]agent: Yes, and you can get free private counseling[NEWLINE]user: do you offer help for the homeless?[NEWLINE]agent: To learn about our homelessness programs. You can visit our website to learn about VA programs for Veterans who are homeless. You can also contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: what is it like, who will help?


user: I need some help with careers and employment through VA.[NEWLINE]agent: We do offer help you need to help your career and will find opportunities that are just for you.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any resources I can use for basic needs at this time?[NEWLINE]agent: We offer subsistence allowance to help for your basic needs of food and clothing if you are an eligible Veteran using the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about How to apply for Voc Rehabilitation and Employment. what else?[NEWLINE]agent:  A rehabilitation plan is a written plan that outlines the resources we ll use to help you find employment[NEWLINE]user: ok, but what is included?[NEWLINE]agent: [41] your VRC will work with you to choose one of the following support - and - services tracks to help you find and keep a job, and live as independently as possible :s   [42] Reemployment with a former employers   [43] Job placement and counseling services for new employment[NEWLINE][BOUNDARY][NEWLINE]user: am I eligible for VR&E benefits and services?[NEWLINE]agent: Are you going through the Physical Evaluation Board process?[NEWLINE]user: no[NEWLINE]agent: Are you expecting an other than dishonorable discharge and have a VA memorandum rating of 20 % or more?[NEWLINE]user: yes


user: I need help with insurance claims?[NEWLINE]agent: How long has it been since you made the claim?[NEWLINE]user: I made it 6 months ago.[NEWLINE]agent: Great you have 1 year from the date on your decision to request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this VA insurance, and what's the next step?[NEWLINE]agent: Don't do anything while you wait unless VA sends you a letter asking for more info.[NEWLINE][BOUNDARY][NEWLINE]user: When can I file a Court Appeal?[NEWLINE]agent: You have 120 days from the date on your decision to do it.[NEWLINE][BOUNDARY][NEWLINE]user: Does VA schedules exams?[NEWLINE]agent: Yes and be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more doubts?


user: I need to upload evidence to support m disability claim.[NEWLINE]agent: Have you filed a disability claim?[NEWLINE]user: Yes, I have filed.[NEWLINE]agent: Great, you can upload evidence for up to one year.  Evidence may include supporting documents like medical test results, doctor reports and other records.[NEWLINE][BOUNDARY][NEWLINE]user: What type of other documents should I upload?[NEWLINE]agent: Copies of your military medical and personnel records[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Another thing about VA claim exam, are there any educational or instructive tool that i can use to prepare for my exam?[NEWLINE]agent: Sure. You may refer to our Veterans claim exams video series, in which you'll find information about how to prepare for your exam, how to use disability benefits questionnaires and what to expect in the exam itself.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds helpful, but right now i don't have any visual device, don't you have something to read instead?[NEWLINE]agent: No problem, you can download some documentation, such as VA claim exam fact sheet, or a quick guide on the claim exam process or what you can expect during and after your exam.[NEWLINE][BOUNDARY][NEWLINE]user: These exams are made because you need some additional info. right?


user: Hello and good afternoon. I'll probably be on need for health care but i'm worried about the possible costs, could you tell me about how you calculate what i have to pay?[NEWLINE]agent: Are you referring about how we determine your possible payments based on your income?[NEWLINE]user: Yes, that's precisely my doubt, can you clear it out?[NEWLINE]agent: O.k, lets see. Aren't you receiving VA disability compensation, or don't have some special characteristics like being a Medal of Honor recipient?[NEWLINE]user: NO, i not receiving anything nor being recipient for any award or honor.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I guess you need information, personal information for that operation, aren't you?[NEWLINE]agent: That's right. But be aware that if you obtain qualifying status for VA health care, you won't need to give us that income information.[NEWLINE][BOUNDARY][NEWLINE]user: While you are on that, could you tell how much facilities do you have?[NEWLINE]agent: On that regard, we count with at least 1,200 care facilities on all over the country.[NEWLINE][BOUNDARY][NEWLINE]user: Well done. Now it's time for VA health care services. Ok. So from which source you'll get that information to match my eligibility?[NEWLINE]agent: Well, we'll receive that information from the IRS ans the SSA each year to confirm you are still eligible for free VA health care. If that change, we'll contact you.[NEWLINE][BOUNDARY][NEWLINE]user: What will be the medical team that includes my care in VA?


user: Hey there, good afternoon. Thanks for letting me to use this. I'm looking for some information about possible employment that can be enjoyed by any family members?[NEWLINE]agent: For that, your family member must go through a process and find out if they are eligible.[NEWLINE][BOUNDARY][NEWLINE]agent: In any case, are you looking for educational and career counseling services provided by VR&E?[NEWLINE]user: Yeah, precisely that.[NEWLINE]agent: Ok. then you may be eligible for those services, meeting the proper requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Perhaps a different issue for VA Vocational Rehabilitation now. And what could you possibly do for my kids? Is there anything in it for them?[NEWLINE]agent: Yes, we can find out if you're eligible for certain counseling services, training, and education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: good to know! Another question related to eBenefits. Could you tell me more about this? how to apply[NEWLINE]agent: First of all, go to your eBenefits account and log in, Then follow the proper steps.[NEWLINE][BOUNDARY][NEWLINE]user: Very complete thing, huh?. Then again, how do i apply for this?[NEWLINE]agent: As said before, you can do that going online and using your eBenefits account.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, and what kind of benefits can i get?


user: Hey,i have questions about my VA welcome kit?[NEWLINE]agent: No problem. Your VA welcome kit is a useful tool which can serves you as guide for the benefits and services you've earned.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. Aside this, are there any other guides which could be of help?[NEWLINE][BOUNDARY][NEWLINE]agent: Indeed, there are. Are you interested in guides for veterans?[NEWLINE]user: No, not for them.[NEWLINE][BOUNDARY][NEWLINE]agent: Then, could you perhaps be interested in guides for family members?[NEWLINE]user: Yeah, that would be the one.[NEWLINE]agent: Very good. Then you can start downloading the Get started with caregiver benefits and also with Apply for survivor benefits guides, both in PDF.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. i'll search for those asap. Say, this could be a silly question but, Is there a chance to get my VA welcome kit in color?[NEWLINE]agent: Yeah, no problem about it. You just have t choose that when you find it.[NEWLINE][BOUNDARY][NEWLINE]user: That's a nice treat. In any case i need a housing grant, you can give me one?


user: I need to find out about VA benefits for service members.[NEWLINE]agent: Are you on active duty?[NEWLINE]user: Yes I am active duty.[NEWLINE]agent: Great you may be eligible for VA benefits both during service and after seperation or retirement.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, regarding avoiding foreclosure, could you explain to me what a "deed in lieu of foreclosure" is?[NEWLINE]agent: A deed in lieu of foreclosure allows you to avoid the process of foreclosure by signing over the deed the servicer and the servicer then owns the home.[NEWLINE]user: Can the VA technicians help me figure out what is best for me because I am confused?[NEWLINE]agent: Yes, our VA technicians will help you find out what is the best option by calling 1-877-827-3702.[NEWLINE][BOUNDARY][NEWLINE]user: What is a VA technician and what do they do while helping with foreclosure?[NEWLINE]agent: The VA technician offers financial counseling and help you deal with your servicer or directly work with you in the case of a VA direct loan to help avoid foreclosure.[NEWLINE]user: Can I get VA financial counseling to help avoid foreclosure?


user: I need assistance with life insurance[NEWLINE]agent: We can assist you with exploring your options, managing your policy and filing claims to get insurance benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like help with getting VA life insurance?[NEWLINE]user: no sir need other information[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what should I know about life insurance?[NEWLINE]agent: VA life insurance can offer financial security for Veterans, service members, and their spouses and dependent children.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a phone number I can call?[NEWLINE]agent: Yes, you can call us at: Support for SGLI or VGLI 800-419-1473 , All other VA life insurance programs 800-669-8477 , Call MyVA311 for help 844-698-2311[NEWLINE][BOUNDARY][NEWLINE]user: what kind of things can I do online for the policy I'm getting?[NEWLINE]agent: You can access your policy online and check your policy's status, update your information, or pay your premium online.[NEWLINE][BOUNDARY][NEWLINE]user: My friend is a Veteran who was injured and he wants to know if there are any special insurances that he qualifies for. He needs to get his house updated with ramps and lower counters.


user: I need to find out about benefits[NEWLINE]agent: ARe you on active duty including national guard with federal pay[NEWLINE]user: No I am not[NEWLINE]agent: are you a traditional or technical member of the National Guard and Reserve?[NEWLINE]user: No I am not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Are there time-sensitive VA benefits to consider when separating or retiring?[NEWLINE]agent: If you have an illness or injury that you believe was caused or made worse by your service  You 'll need to file 180 to 90 days before separation.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like more details about how to change your beneficiaries. What if I want to change the beneficiary of my account?[NEWLINE]agent: You can make changes online.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more for about Other VA benefits to consider as subsidies from. What happens to housing if I have a disability?[NEWLINE]agent: There are grants if you have a service-connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Understood, a question regarding VA educational benefits through the Montgomery GI Bill, do you have two programs through which I was able to access benefits?


user: I'm helping an Army vet who thinks that he was exposed to biological weapons while in the service and we want information[NEWLINE]agent: Okay, we can help you find out it they can get disability compensation and other benefits for illnesses or other conditions. These are illnesses and conditions that may have been caused by contact with harmful chemicals or other hazardous materials while serving in the military[NEWLINE][BOUNDARY][NEWLINE]agent: was the person you are helping involved in chemical and biological testing?[NEWLINE]user: yes, he said biological weapons[NEWLINE]agent: was he one of the Veterans that volunteered for medical research for the U.S. biological and chemical programs between 1942 and 1975?[NEWLINE]user: no he said it happened later[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a site we can visit or a number we can call if we have more questions later?[NEWLINE]agent: You can visit the U.S. Army web page or call 800-984-8523[NEWLINE]user: is agent orange one of the things that were used?[NEWLINE][BOUNDARY][NEWLINE]user: You've got it. I also have a concern about compensation payments. How can I obtain these advantages?[NEWLINE]agent: to get benefits you will have to file a disability compensation claim and present your supporting evidence[NEWLINE][BOUNDARY][NEWLINE]agent: It might have been one of the things they were in contact with. If they served in the Republic of Vietnam or in or near the Korean Demilitarized Zone during the Vietnam Era or in certain related jobs they may have had contact with Agent Orange, an herbicide used to clear plants and trees during the war.[NEWLINE]user: May I ask something regarding military disability compensation, he also thinks he got sick because of asbestos besides the weapons, so is that possible?


user: Hi, i'm kinda looking for information about pensions for Veterans, Can you help me on that?[NEWLINE]agent: Sure. Those benefits are meant for some wartime veterans and their survivors. Of course, if you're interested, you'll have to meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]agent: Before further proceeding, would you like to know what other information is available to you through this channel?[NEWLINE]user: Yes, please. The more, the better.[NEWLINE]agent: All right. Through this channel, you can get information about how to get veterans pension benefits, plus managing your pension benefits and finally how to get more information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: That can't be everything, i think. Is there anything else?[NEWLINE]agent: You thought well, indeed. You have the guidelines about how to apply for health care benefits and how to manage them.[NEWLINE][BOUNDARY][NEWLINE]user: To get these benefits, i guess it would be eligibility-based, isn't?[NEWLINE][BOUNDARY][NEWLINE]user: I also have a question about Veterans Pension Benefits. What if I was a police officer on active duty?[NEWLINE]agent: Then you need to meet several conditions.[NEWLINE][BOUNDARY][NEWLINE]agent: That's totally correct. You have to go through the eligibility process.[NEWLINE][BOUNDARY][NEWLINE]user: I have another concern about the benefits of the VA pension. Is there anything else you might tell me about how to manage my pension benefits?[NEWLINE]agent: In that regard, you can check your Veterans claim for a disability compensation or pension benefits, along with check an appeal status, if you have any.[NEWLINE]user: Where can anyone who is surviving spouse see it's compensation amount?


user: Hey, how it is going? i heard about the VR&E programs. Could you tell me about them?[NEWLINE]agent: Are you a veteran or service member with a service connected disability that prevents you from work?[NEWLINE]user: No, thank god. just asking.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I was just asking in favor of a friend of mine. Anyhow, If a persn wants to learn something new, can you help it to learn it?[NEWLINE]agent: Yes, of course. Through Long Term services, the person may be eligible for vocational training so he or she can develop new skills.[NEWLINE]user: And what about of those who want just to go back to their old jobs?[NEWLINE]agent: There's no problem on that end. The reemployment feature can help on that, so you can go back to your job before you were deployed.[NEWLINE]user: And what about of those who want just to go back to their old jobs?[NEWLINE]agent: There's no problem on that end. The reemployment feature can help on that, so you can go back to your job before you were deployed.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, and what kind of benefits can i get?[NEWLINE]agent: Well, first, you can get educational and vocational counseling, besides exploring your abilities and interests and mapping out a path to employment.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to finish the study in a certain amount of time or can I do it whenever I want?you've answered my questions correctly up to this point. But I'm sure you don't have anything for self-employed people, do you?[NEWLINE]agent: Sorry, but you're mistaken. We do have our Self-employment feature, so if person is a service member or veteran with a service connected disability, then we can help him/her to start its own business.[NEWLINE]user: Their own business, really?


user: Am I eligible for VA health insurance?[NEWLINE]agent: Veterans, service members, their spouses, and their dependent children are all eligible for VA insurance. However, different people may be different programs.[NEWLINE][BOUNDARY][NEWLINE]user: What if I get hurt for a little while that makes me unable to work and then I can't pay my bills?[NEWLINE]agent: We have Traumatic Injury Protection TSGLI short-term insurance to help with that.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if how will I find out that I'm eligible for the Traumatic Injury Protection?[NEWLINE]agent: I can help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to change my beneficiary?[NEWLINE]agent: You can make changes online.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am now in the National Guard?[NEWLINE]agent: Are you scheduled for inactive training for a year?[NEWLINE]user: Yes, I am.[NEWLINE]agent: Are you drilling for points or for financial compensation?[NEWLINE]user: I am drilling for points.


user: I need GI Bill help[NEWLINE]agent: We can help you with the steps to apply for these benefits[NEWLINE][BOUNDARY][NEWLINE]user: are you approved for the program you want to study?[NEWLINE]agent: Before you enroll you need to contact the school or use the GI Bill Comparison Tool to find out if we have approved your program for VA educational benefits[NEWLINE]agent: Would you like a phone number in case you have more questions?[NEWLINE]user: yes[NEWLINE]agent: Call us at  888-GIBILL-1 , 888-442-4551, Monday through Friday, 8:00 a.m. to 7:00 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: very well. now what is the best training program. What are the costs associated with this?[NEWLINE]agent: I can help you learn that too. You may be able to get financial help.[NEWLINE][BOUNDARY][NEWLINE]user: Who at the school can certify my enrollment in Montgomery GI Bill?[NEWLINE]agent: The certifying official may be someone in your school's financial aid, Veterans Affairs, registrar, admissions, or counseling office.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if does the VA educational assistance includes the pay for a tutor in case I need a tutor for my course?


user: Does everyone who files a claim need to have a VA claim exam?[NEWLINE]agent: No. We ll ask you to have a claim exam only if we need more information to decide your claim.[NEWLINE]agent: Do you have enough medical evidence to support your claim?[NEWLINE]user: Yes I believe so[NEWLINE]agent: we won t ask you to have a claim exam. Medical evidence may include doctor and hospital reports, test results, and other documents.[NEWLINE][BOUNDARY][NEWLINE]user: Now I'd like to ask you a random question. How can I qualify for these benefits.  Also, can you tell me more about the testing?[NEWLINE]agent: If you were part of Projects 112 or SHAD from 1962 to 1974 and want to know more about a certain test site, ship, or unit, you can view the declassified Department of Defense fact sheets.  We can give you a link to the declassified Department of Defense fact sheets[NEWLINE][BOUNDARY][NEWLINE]user: Got it, I also want to know about the VA claim exam (C&P exam), what happens after I take the VA claim exam?[NEWLINE]agent: We ll review all the evidence in your file, assign your disability rating, and send you a decision notice a letter letting you know your disability rating.[NEWLINE][BOUNDARY][NEWLINE]user: I'm interested in learning more about VA incentives and programs. Do you have any other types of assistance if we need it?[NEWLINE]agent: There is Aid and Attendance benefits and Housebound allowance. You can find out if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving.[NEWLINE][BOUNDARY][NEWLINE]user: if i am needing more help than i currently have if i weren't here How do you get a copy of the final exam report?[NEWLINE]agent: you can : Contact your nearest VA regional benefit office,orCall us at 800 - 827 - 1000 and request an appointment to view your file[NEWLINE][BOUNDARY][NEWLINE]user: What information is available?[NEWLINE]agent: How VA assigns disability ratingsLearn how we assign severity ratings and how they affect your disability payments[NEWLINE][BOUNDARY][NEWLINE]user: How do I schedule a VA claim exam?


user: you can help by telling me how to schedule an exam for my VA claim[NEWLINE]agent: Okay, the staff at your local VA medical center or a local doctor's office that we partner with will contact you.  They will send you a letter by mail with the information you need, or they will call you to find a time that works for you.[NEWLINE]agent: Do you need information in case you can't make your appointment?[NEWLINE]user: yes, I have other things to do and could miss it[NEWLINE]agent: You need to let us know right away if you can't make the appointment.  You can likely reschedule but that may delay your claim[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out whether I'm eligible for disability benefits?[NEWLINE]agent: You may also qualify for disability benefits if you served in at least one of the below locations and capacities.s   [22] You were:s   [23] Part of underground nuclear weapons testing at Amchitka Island, Alaska?[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number to call for more information?[NEWLINE]agent: Yes, you can call 800-984-8523.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number I can call to get assistance with the exam?[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like some PDF resources that you can download and read for more information.[NEWLINE]user: no, I'm not tech savvy[NEWLINE][BOUNDARY][NEWLINE]agent: Okay, then would you like to watch informational videos on the subject?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like a link to a page that gives you more information on what comes next after you file your claim?[NEWLINE]user: yes, do you have anything that I can learn about my disability rating


user: can you tell me what the next step is after the claim exam[NEWLINE]agent: All the evidence in your file is reviewed, your disability rating is assigned, and we send you a letter letting you know your disability rating.[NEWLINE]agent: Did you want to get a copy of the final report from your exam?[NEWLINE]user: no, I need more info[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: is there more info on the exam out there that I can get my hands on?[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to download some PDFs on the subject?[NEWLINE]user: yes, I want to know more about it[NEWLINE]agent: One that you might want is the VA claim exam fact sheet. It will guide you on what you can expect during and after the exam, and it can help make the process less stressful.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if I'm eligible for MGIB?  What steps must I take to obtain these advantages?[NEWLINE]agent: If you enroll in the National Call to Service program, [you do not qualify for MGIB, unless you reenroll at a later date for an additional period of service. Contact your recruiter to see if you qualify and to enroll in the National Call to Service program....[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Did you complete your initial entry training and then continued to serve on active duty for 15 months in a military occupational specialty designated by the Secretary of Defense?[NEWLINE]user: do not


user: I have a VA claim exam coming up and I really don't know what to expect.[NEWLINE]agent: I can help you with that. First thing to know is that you don't need to bring anything with you![NEWLINE]agent: Do you have any non-VA medical records from a recent surgery or illness that they should know about before the exam?[NEWLINE]user: No, I don't have anything like that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: But I would like to know more about the exam process as well. Can you help me?[NEWLINE]agent: I can help you. Do you have any specific questions about the process that I can assist you with?[NEWLINE][BOUNDARY][NEWLINE]user: By the way, do you know what types of documents I must present as evidence to support my claim?[NEWLINE]agent: You will need to include copies of records that can provide information about the disability you are claiming[NEWLINE]user: Yes, I can include those[NEWLINE]agent: Retrieve them from the non-VA health care provider you saw[NEWLINE][BOUNDARY][NEWLINE]user: What other support documents are needed?


user: Hello. I'm in the process to making a disability benefits claim. I was told that probably i would have to do some kind of exam, could you tell me about that,please?[NEWLINE]agent: Have yo already filed you disability claim?[NEWLINE]user: Indeeed, i already did that.[NEWLINE]agent: Excellent. The exam that you was told about is known as compensation and pension exam, or C&P for short. That's a requirement from you to Veterans Affairs.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about the requirements regarding the disability compensation. What other types of documents should I include?[NEWLINE]agent: Copies of your military medical and personnel records[NEWLINE][BOUNDARY][NEWLINE]user: What if I received private medical treatment?[NEWLINE]agent: You will need to include copies of records that can provide information about the disability you are claiming[NEWLINE]user: Yes, I can include those[NEWLINE]agent: Retrieve them from the non-VA health care provider you saw[NEWLINE][BOUNDARY][NEWLINE]user: What other support documents are needed?


user: I have more questions about my exam, what should I do?[NEWLINE]agent: Would you like to download some PDFs to answer your questions?[NEWLINE]user: Yes, I would like to download some PDFs[NEWLINE]agent: You could download a VA claim fact sheet, a quick guide about the claim exam process, and what you can expect during and after your initial exam.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please tell me if is it possible to include my wife as a dependent on my VA disability benefits?[NEWLINE]agent: Did you start collecting disability before your marriage?[NEWLINE]user: No, I was hurt before my marriage, but I did not file until I returned from my honeymoon.[NEWLINE]agent: Okay. That may makes things more difficult.[NEWLINE]user: What if they back paid to before my marriage?[NEWLINE]agent: That may help your case. Thanks for sharing this info. It could help.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have anyone I can contact for help when I have a claim?


user: Hey i'm interested into filing a disability claim. I know there's some exam after the claim but, What happens next, after the exam?[NEWLINE]agent: Pretty simple. Your claim will be reviewed by us, then we'll assign your claim a disability rating and finally, will send you letter with a decision notice, so you can know your disability rating.[NEWLINE]agent: did you know that you can get a copy of the final report from your exam?[NEWLINE]user: No, i didn't knew that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will i receive my exams directly?[NEWLINE]agent: Sorry, but no. The doctor will handle those to our claims processors. Those professionals will decide your claim based on those results, along other significant medical and military records[NEWLINE][BOUNDARY][NEWLINE]user: Are there any educational or instructive tool that i can use to prepare for my exam?[NEWLINE]agent: Sure. You may refer to our Veterans claim exams video series, in which you'll find information about how to prepare for your exam, how to use disability benefits questionnaires and what to expect in the exam itself.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know how to add a dependent to your VA disability benefits? What if they owe me money from before my marriage?[NEWLINE]agent: That may help your case. Thanks for sharing this info. It could help.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have anyone I can contact for help when I have a claim?


user: Can you please explain what happens after a claim exam? I'm currently waiting for results, wondering about this.[NEWLINE]agent: Of course. After your VA claim exam, we'll review all the evidence in your file, assign your disability rating, and send you a decision notice a letter letting you know your disability rating.[NEWLINE]agent: Would you like to know how to get a copy of the final report from your exam?[NEWLINE]user: Yes, that'd be great![NEWLINE]agent: Simply contact your nearest VA regional benefit office, or call us at 800-827-1000 and request an appointment to view your file.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help with my claim? Who can I contact?[NEWLINE]agent: Yes, you should contact a VSO.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more for about VSO. I will do it. So how long will I have to wait for the results?[NEWLINE]agent: This can vary. You can see the most recent estimate for the average number of days to complete a claim on our page.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another concern about Health-Care-Compensation-Payments: How can I get these benefits?[NEWLINE]agent: to get benefits you will have to file a disability compensation claim and present your supporting evidence[NEWLINE][BOUNDARY][NEWLINE]user: Could you please give me any resources on what should I prepare for the VA claim exam and what should I expect after I file my claim in VA?[NEWLINE]agent: Gladly. I could tell you how we assign severity ratings and how they affect your disability payments.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I was wondering about something else. What happens after I file a disability benefits claim?[NEWLINE]agent: After you file your disability benefits claim, we may ask you to have a claim exam also known as a compensation and pension, or C&P, exam.[NEWLINE][BOUNDARY][NEWLINE]user: Yes. I've done that exam, so I guess I have already completed the next step. What exactly are you reviewing after the claim exam?


user: Tell me about VA claim exam, please.[NEWLINE]agent: Have you filed your claim for disability benefits?[NEWLINE]user: No, I haven't[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Should I take a VA claim exam when filing a claim?[NEWLINE]agent: No. That's just if we need more information to decide your claim.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about those who suffered from PSTD. Is it possible for me to receive VA disability benefits?[NEWLINE]agent:  [28] You may be able to get disability benefits if you have symptoms related to a traumatic event the stressor or your experience with the stressor is related to the PTSD symptoms,s [29] and you meet all of the requirements[NEWLINE][BOUNDARY][NEWLINE]user: user: OK fine. Now, regarding exam. Will it be okay if I have enough medical evidence in my file to support my claim?[NEWLINE]agent: Yes, we won't ask you to have a claim exam. Medical evidence may include doctor and hospital reports, test results and other documents.[NEWLINE][BOUNDARY][NEWLINE]user: How do you get a copy of the final report from the exam?[NEWLINE]agent: you can : Contact your nearest VA regional benefit office,orCall us at 800 - 827 - 1000 and request an appointment to view your file[NEWLINE][BOUNDARY][NEWLINE]user: What's the next step after my exam?[NEWLINE]agent: After that, the doctor will write a report and send it to a VA claims processor to add to your claims file.[NEWLINE][BOUNDARY][NEWLINE]user: When can I do my VA claim exam?


user: Can I ask more questions about my exam?[NEWLINE]agent: Do you know you can download pdfs that will help answer other questions?[NEWLINE]user: No, i did not know that.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you seen the informational videos yet?[NEWLINE]user: No, I have not seen the informational videos because I did not know about them.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you still need more information about what happens after your claim has been filed?[NEWLINE]user: No, I do not need the information at this time?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to make sure my correct address is on file?[NEWLINE]agent: Yes, please make sure the VA regional office and the VA medical center closest to you has your up-to-date address, phone number and email address.[NEWLINE][BOUNDARY][NEWLINE]user: What if you were exposed to specific environmental hazards? It is possible that it was also toxic soil, and if so, do I qualify?[NEWLINE]agent: Yes if you have illnesses or other conditions that were caused by these environmentally toxic chemicals in the air, water, or soil.[NEWLINE][BOUNDARY][NEWLINE]user: If we need additional assistance, do you have other types of assistance which I can be eligible to?


user: I want to know about Fry Scholarships, please[NEWLINE]agent: Please, learn about the the Marine Gunnery Sergeant John David Fry Scholarship, a scholarship for children and dependents of Veterans.[NEWLINE]agent: Was your parent or spouse an active duty member who died in the line of duty on or after September 11, 2001?[NEWLINE]user: Yes, sadly[NEWLINE]agent: Then, ou may qualify for this benefit[NEWLINE][BOUNDARY][NEWLINE]user: What if I  remarry?[NEWLINE]agent: In tat case, you'll no longer be eligible for the Fry Scholarship. You can still get Dependency and Indemnity Compensation DIC payments while using the Fry Scholarship. Please, read about DIC.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for this scholarship?[NEWLINE]agent: You are elegible  if you're the child or surviving spouse of an active - duty service member who died in the line of duty on or after September 11, 2001.[NEWLINE][BOUNDARY][NEWLINE]user: what if I am the child of a service member?[NEWLINE]agent: You can be married or unmarried.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply for benefits?


user: Good evening. I came here to learn more about vocational rehabilitation, perhaps you could answer a few questions I have.[NEWLINE]agent: Of course. Do you have a service-connected disability that limits your ability to work or prevents you from working?[NEWLINE]user: No, I don't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I did have one?[NEWLINE]agent: In that case the VA Vocational Rehabilitation and Employment (VR&E) program also referred to as Chapter 31 can help. We can also help you find out if you're eligible and how to apply for vocational rehabilitation benefits and services, like help exploring employment options and any required training needs.[NEWLINE][BOUNDARY][NEWLINE]user: I see, and what could you do for my children? Are there any benefits for them?[NEWLINE]agent: Yes, we can find out if you're eligible for certain counseling services, training, and education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Great. While we're at it, can you also lend me a hand with the application?[NEWLINE]agent: Of course. We can help you find out how to apply for VR&E benefits and services as a service member or Veteran.[NEWLINE]user: So what exactly can you do for veterans with disabilities?[NEWLINE][BOUNDARY][NEWLINE]user: Veteran with a service - connected disability[NEWLINE]agent: That's correct. You may dream with your own enterprise, and we'll support you on that.[NEWLINE][BOUNDARY]


user: How can I find out about board hearings with a Veterans Law Judge?[NEWLINE]agent: Do you need to know about the changes made about Board hearings?[NEWLINE]user: Yes, I would like to know about any changes.[NEWLINE]agent: Are you appealing a VA decision under the new process?[NEWLINE]user: No, I am not appealing at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain to me what will happen at the hearing?[NEWLINE]agent: Do you want to know what happens first?[NEWLINE]user: Yes, I would need to know what happens first.[NEWLINE]agent: The judge will swear you in which entails asking you to take an oath that you will tell the truth at your hearing.[NEWLINE]user: I'd like to ask you if you have any resources on where I can get a guide on what happens during a VA decision reviews?[NEWLINE]agent: Yes, you can get answers to frequently asked questions about decision reviews.[NEWLINE]user: Also, consider the following scenario. What is the average duration of a hearing?


user: What can I learn at my Board hearing?[NEWLINE]agent: Do you want to learn exactly what to expect?[NEWLINE]user: No, I have been told all ready what to expect.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know when the judge would make a decision on your appeal?[NEWLINE]user: No, I am not sure at this time about the timeframe.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is it necessary for me to consider requesting a Board hearing?[NEWLINE]agent: You can request a video conference hearing if you want to provide testimony to a judge about your appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to complete the review in a certain period of time or can I take my time?[NEWLINE]agent: You have 1 year from the date on your decision to request a decision review, unless you have a fiduciary claim or a multiple party claim, and you can find out if one of these rare situations applies to you[NEWLINE]user: If I'm going to file an appeal, when do I have to follow the current VA procedure for a Board hearing?[NEWLINE]agent: You will follow the new process if appealing a VA decision if you received it on or after February 19, 2019.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to mail in new evidence instead of the phone thing? Can I do that?