of course You have the right to inspect your vehicle at the store before paying for repairs. However, this does not give you the right to remove the vehicle from the shop without paying for repairs, or to inspect it in areas where only authorized employees are allowed.


What if there is a violation of the regulations regarding the repair of the vehicle?


the DMV will take action against the store. This may include suspending or revoking the store registration and / or imposing fines. If you suffer a financial loss due to a surcharge or unnecessary or poor quality repairs, the administrative law judge presiding over the hearing may offer the store the option to pay restitution. The store may receive a shorter suspension period and / or a lower fine. DMV cannot compel a store to pay restitution.


And how do I know that they are charging me just enough?


Hello, can you tell me more about VA education benefits for survivors?


Of course, you can find out if you're eligible for VA education benefits for dependents and survivors also called Chapter 35 benefits.


Are you a dependent spouse or child or the surviving spouse or child of a Veteran?


Yes, I'm the surviving spouse of a Veteran.


In that case you may qualify for Chapter 35 benefits or job training through a GI Bill program.


And what is this GI Bill Statement of Benefits for?


Your GI Bill Statement of Benefits will show you how much of your benefits you've used and how much you have left to use.


Do I have any options aside from the job training through GI Bill program?


we have VetSuccess on Campus, which could help you transition from military to college life if that is what you are going to do


In other words, these benefits are available to surviving spouses of veterans, correct? It would be interesting to know because my sister is also a survivor.


Yes, that's correct.


Are you eligible for education benefits?


Yes, I should be. I've skimmed through the requirements and I seem to fulfill them all.


In that case you may qualify for VA education benefits or Chapter 35 benefits, provided you fulfill all of the requirements.


Can you tell me if the following things are true?


Sure, go ahead.


Did your husband die in the line of duty after September 10, 2001?


Yes, he did. May he rest in peace.


Being the spouse of a Veteran, do I have any chance for those educational benefits?


Yes, you may qualify for VA education benefits, or Chapter 35 benefits, if you're the child or spouse of a Veteran.


That's great. What benefits can I expect?


You may receive benefits for education and training, money for tuition and money for housing.


Can you let me know what I will need to get a Social Security card?


If you have not already established your U.S. citizenship with us , we need to see proof of U.S. citizenship .


Have you established your U.S. citizenship before with us?


No, I haven't


can I use my license or other ID card as proof?


For proof of identity you could have your U.S. driver 's license or State - issued non - driver identification card


What if I don't have either of those things?


We can still help but we we will ask to see other documents . Any documents submitted , must be current not expired and show your name , identifying information date of birth or age and preferably a recent photograph.  An employee identification card would be an example of one of those documents


so you need some sort of picture ID from me?


Yes, something such as U.S. driver 's license or State - issued non - driver identification card


Okay, so how much will the card cost me?


You can replace your Social Security card for free if it is lost or stolen . Knowing your Social Security number is what 's important so you may not need to get a replacement card at all.


Can I just use copies or do I need the originals of the documents you said I needed?


You must present original documents or copies certified by the agency that issued them. We can not accept photocopies or notarized copies. All documents must be current not expired .


Hi there. I am looking information about the benefits that social security can provide.


Thanks. This will help me to get a better decision of what to do.


Sure, no problem. Are you already planning your retirement?


Yes, I would like to do it with enough time, so I can have all the information that I need,


Great. That's always a wise decision. Have you become disable?


Yes, from a while. I have been disable.


Have you already think in what you will do when you die?


No, that not really, yet. I started planning about my living first.


Alright, no need to be negative around this. But That's something you need to have in mind too, and the kind of benefits that you and your spouse can receive.


Ok, I keep it in mind. There are other ways to know more about this?


Sure, You just need to visit the next site web we provide you, so you can get more information about this topics.


I need to know if there are other ways to change my contact information, other than online.


Yes, you can change your information by mail or phone, for example.


Would you like to know more about changing it by mail?


Yeah, of course.


In that case you'll need to fill out a VA Direct Deposit Enrollment VA Form 24-0296 and mail it to us.


Ok, I can do that. Will do that, in fact. Oh, and do I have to contact VA if my information need to be updated?


Yes, it's important to update your information with us if you change your marital status, have a baby, adopt a child, or experience any other life change that could affect your rating or payment.


I see, makes sense. What if my disability just took a turn for the worse? Do I need to report that too?


In that case, you can file a claim for an increase in benefits or file for a VA disability increase.


Back to the question before, what happens if I move or change my address? We're planning to move into a new home soon.


Make sure to update your contact information so we send information about your benefits and services as well as any prescriptions , lab test results, or appointment reminders you may need to the right location.


Ok, I put it on my list. Let's talk about disability increase again. What if my disability rating exceeds 30%?


If you have a disability rating of 30% or higher, you may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate.


Hi, I need more information on VA life insurance


Would you like help knowing how much life insurance you may need?


that would be great


You can use our life insurance needs calculator and VGLI comparison questionnaire to help decide how much life insurance you need.


Do you know about TSGLI. Am I eligible for TSGLI?


You may be able to get TSGLI if you were insured by SGLI when you experienced a traumatic injury


what are the requirements to qualify


if you meet all the serious requirements eligible for the program


so tell me how to be eligible what are the requirements


You may be able to get TSGLI if you were insured by SGLI when you experienced a traumatic injury and you meet all of the requirements


All of these must be true


Have a scheduled loss that is a direct result of the traumatic injury


no


then you cannot be eligible for these benefits


Can I get retroactive TSGLI for a past injury?


You may be able to get retroactive TSGLI meaning that it takes effect starting from a date in the past if you were injured between October 7 , 2001 , and November 30 , 2005


What resources do I count with?


Some of the resources available to you are: Business regulated by the DMV (inspection stations, transporters, repair shops, etc), be able to determine if a car was flooded or stolen, to know if a family member died.


What if I fail to answer a parking ticket?


In cases like that, the locality can inform the DMV and this can prevent the renewal of your vehicle's certification and even suspend your vehicle registration.


Tell me some transactions I can do online.


Some of the transactions available online are: Change your address, change the name or other information, check the status of your registration, etc.


Ok, what other resource is available for me?


Apart from business regulated by DMV, determine if a vehicle was stolen or flooded and know the death of a family member, you can also get tips for buying a vehicle.


What other information can I get?


You can know about abandoned and unclaimed vehicles, apply for Clean Pass that can't be registered in New York, etc.


I just wanted to know how to change my direct deposit routing number


Do you need help using eBenefits to change your VA direct deposit information?


yes


Okay, you will need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. You will need to go to eBenefits to sign in , register , or upgrade your DS Logon account to Premium .


What requirements must I have or meet for VA to cover the cost of my glasses?


Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?


do not


Are you a former prisoner of war prisoner of war?


Did you get a Purple Heart?


Because you meet at least one of the requirements We will cover the cost of your glasses


Where can i get more information?


For more information, contact your prosthetic representative at your nearest VA clinic or medical center. Find a VA health center near you


If I have vision and hearing loss, will VA also cover the cost of hearing aids?


Clear. Find out how to get hearing aids through VA


Hi, I bought a car from marshal auction. How can I register it?


So you you must bring some things to DMV, so can you bring?


No I have no time for that nowadays.


But do you know that to register you must bring some document to DMV?


Yes you are right. But no time. I want to find another way.


How can I learn more information about that?


You can visit webpage.


And I am not a US resident. Is that a problem to register?


Not it is not. One rule is to meet the registration requirements


And I heard Vehicle Identification Numbers (VINS). What is that?


It exists to protect you. It is vehicle identification number.


And if I have a title? What changes?


Ok I can send an email. There is some issues about that.


I had some bad work done on my car and now what do I do to fix this?


You should attempt to resolve the issue with the management of the business. Don't forget to keep a written record of all contacts with management in addition to details about the repair.


Would you like to know how to file a complaint online?


no, not yet I will try to fix the problem with the shop first


Unfortunately, no relevant information is found.


what happens if I end up filing a complaint and they are responsible?


DMV will take action against the shop. This may include suspending or revoking the shop's registration and/or imposing fines. If you suffer a financial loss due to overcharging or unnecessary or poor quality repairs, the administrative law judge presiding at the hearing may offer the shop the option of paying restitution.


I'd like to know on what are the things I need to do if I want to complain the shop?


*makes no sense*


Alright. What if I'm the seller of a vehicle?


In that case the vehicle will immediately belong to the new owner, as soon as you sign.


You are talking about the line for "Seller's Signature", right?


That is correct.


What would I have to do if I was the new owner?


You will need proof of the purchase price for sales tax purposes -- have the seller fill out the appropriate NYS vehicle sales tax form, most often the "Affidavit of Sale/Statement of Transaction" (DTF-802) available at any motor vehicle office, by request from a DMV Call Center or from the DMV Internet Office.


I need an original card for a US born child.


Yes that is an important document that you need.


Do you have that?


No I don't.


Why do I need that?


Social Security must verify a birth record for all US born applicants.


What documents do I need?


You must submit a US birth certificate or US passport.


Can your child just have a birth certificate for everything?


No, you cannot use a birth certificate for proof of identity.


How do you submit it?


Into the social security office


How can I apply for disability benefits?.


You can apply for these benefits as soon as you become disabled.


Are you ready to apply now?


Yes, I'm ready.


then you can complete your application online or call our toll-free number 1-800-772-1213.


what other resources do you guys have published that I can use to get more information?.


Among our publications, there are, Apply Online For Disability Benefits, Disability Benefits, and Disability Starter Kit.


can you give me a way to contact you guys for applying in case of hearing impairments?


yes, sure. You can use our TTY number 1-800-325-0778. Or you could visit your local Social Security office.


Can I apply without having all of the required documents?


We actually recommend you to apply as soon as possible. We'll help you get all the information needed to complete the process.


Ok, in my case, I was self-employed. Is there anything else I need to do?


You'll need a copy of your federal tax return.


Could you let me know what type of Federal Student Aid is available?


Yes click on point [9] to learn more.


Would you like to know about available grants?


Yes sure.


A student grant is different from a loan as it's typically based on need and doesn't have to be repaid.


That's helpful to hear. One more thing about the grant.  How can I tell if I have to pay back a grant?


Your school is responsible for notifying you, if you need to repay part your grant. You will then have 45 days to repay the grant or enter into a repayment arrangement.


ok now about help. Does it matter if I'm not from the United States?


We have information about how being a Non-U.S. citizen might impact your eligibilty.


I also hope to find out  about  Basic Eligibility Criteria, do I need to register with selective service?


Yes, you need to be registered with Selective Service


You've got it. I'd like to ask you another question. Can you tell me how much you think I'll get?


Yes we have a tool which helps you Estimate Your Aid.


Will I be allowed to work when I'm studying as well?


Yes there are Work-Study Jobs that provide a way to earn money to help you pay for school.


Is there interest on Federal Student Aid loans?


Yes and after finishing school you must repay your loans and the interest that accrues on them.


I need information about getting a CDL.


I can help you with that. Does your question involve what happens after passing the road test?


No.


Do you know what the fee is for getting a CDL?


Yes, I'm aware of the costs.


Great. The cost of the CDL depends on the expiration date and the class of your current driver license, and the date you receive a CDL.


Can I use a CDL that was issued in another state?


Will you be needing a New York State issued CDL?


I'm not sure.


Does your out of state CDL have the HAZMAT endorsement?


Yes, it does.


Okay. You'll need to pass the hazardous materials knowledge test, if you apply for your New York State CDL. You will also need to provide fingerprints for federal and NY State background checks for criminal violations.


tell me about VA Individual Unemployability if I can't work?


If you can t work because of a disability related to your service in the military a service - connected disability


yes


you may qualify for what s called Individual Unemployability .s   [4] This means you may be able to get disability compensation or benefits at the same level as a Veteran who has a 100 % disability rating


what are the requirements?


You have at least 1 service - connected disability rated at 60 % or more disabling , or 2 or more service - connected disabilities with at least 1 rated at 40 % or more disabling and a combined rating of 70 % or more?


You can t hold down a steady job that supports you financially known as substantially gainful employment because of your service - connected disability .


then you are able to get disability benefits


what if I need to be in the hospital often?


you may qualify at a lower disability rating


Hi, good afternoon. I was searching about retirement benefits and have some doubts. I wanted to know how much i could receive in case i qualify for retirements benefits but i got spouse benefits as well?


I understand you want to know what can apply to you in case you have both situations, isn't?


Yes, that's correct, i want to know about that.


Perfect. Well, if that scenario happens to you, you'll always receive your retirement benefits first.


Oh, so good to know that. Look, another question. what about if my spouse is at retirement age already? Can apply for this condition?


Sure. If your spouse is at full retirement age, then can apply via online, making use of the retirement application. Another option if for your spouse contact us directly to schedule an appointment.


Umm, i'll take that into account if needed. Now, what can you tell me in case i'm not located in the U.S? Do you have any option for that?


Yes, there are options. If you happens to be outside the U.S or any of its territories, you can contact your nearest U.S social security office, U.S embassy or consulate. They'll help you out in that regard.


Does it matter, for benefit calculation purposes, if my birthday is January 1st?


If this is your birthday, we calculate your benefit as if your birthday was in the previous year


What information needs to be entered onto the detailed calculator?


All your past earnings need to be entered


Is the fact that my birthday is January 1st an advantage or disadvantage when it comes to calculating my benefits for retirement?


Because of your birth date, we calculate your benefit as if your birthday was in the previous year


What happens if I qualify for benefits as a Survivor, is this taken into account?


In this instance, your full retirement age for survivors benefits may be different


What do I need to know about the Income-Sensitive Repayment Plan?


The payments under this plan increase or decrease based on your annual income.


Do you need to make lower payments on your Federal Family Education Loan Program at this time?


Yes, I lost my job and need to make lower payments.


Then the Income-Sensitive Repayment Plan could be the perfect plan for you.


I'd like to ask another question regarding  my FFEL program loan. What can I expect if I consolidate my Federal Family Education Loan into a direct consolidation loan?


You can repay the Direct Consolidation Loan under the REPAYE, PAYE and ICR Plan depending on The type of loan you consolidate.


Btw, do you know about the FFEL. What DEL Program Loans Are Eligible?


Subsidized, Unsubsidized Federal Stafford Loans; FFEL Plus Loans, and FFEL Consolidation Loans are all eligible for the Income-Sensitive Repayment Plan.


May I ask another question? in relation to Standard Repayment Plan and Federal Family Education Loan (FFEL) Program. Then, double-check this. Is it correct that I will save money if I follow this standard plan?


You're in the right. As you pay a higher amount in he beginning of the plan, you'll save money later as amount of interest will be lower.


Btw, regarding about this plan. What if I owe the US Department of Education money on FFEL Program loans?


You would be best to contact your loan servicer.


How do I find info for all the federal student loans I have received?


You should visit My Federal Student Aid to view any info about the federal student loans you have gotten and to find out any info for the loan servicer.


What if  have FFEL Program loans not owned by the ED?


Then you should contact your lender.


Hello. I want to get some information on life insurance for vets.


VA life insurance offer financial security for veterans and service members and closest family members.


On this site you can find information for what you need.


What kind of information I can found here?


Unfortunately, no relevant information is found.


there is especific information?


Yes, you can information of how to get VA life insurance, manage your policy and benefits and more information.


I'd like to ask you another question about life insurance mortgages. What types of life insurance benefits are available via vmli?


you could count Up to $ 200,000 in mortgage life insurance paid directly to the bank or other lender who owns your mortgage


it's important that you know the important details about VMLI


what are the details?


which are the requirements


Do you have a serious disability that we have concluded was caused or made worse by your service?


yes


Did you receive a SAH Specially Adapted Housing grant to buy, build or make changes like installing ramps or widening the doors of a home so you can live more independently?


not


you can't get VMLI you don't meet all the requirements


I would like information about education and training benefits.


Sure. We have benefits to VA education benefits help Veterans , service members , and their qualified family.


On this page I can to get information?


Yes, all information and resources that you need.


I'd like to ask another question regarding the VA education benefits. What are their basis in order for me to be considered in this benefits?


Are you enrolled in an educational program for half - time or more ?


no, less than that


If that is the case then you are not eligible since you don't meet one of the requirements


what kind of help can I get if I take more classes?


You would get money to pay for a tutor


what are they types of things I would need to do to get help paying if I ever get eligible?


Your instructor must agree that you need a tutor and write a letter on your behalf . The instructor should send the letter to your school's certifying official and add a copy to your VA student file .


Hey, I was wondering how to get temporary relief. Can you walk me through the process and answer some questions, please?


Of course. Sometimes, you just need to suspend your student loan payments for a short period.


Are you in a short-term financial bind?


No, I just wanted to learn about the process, should I ever get into this situation.


Unfortunately, no relevant information is found.


Can I be eligible for loan forgiveness if I already paid back a large amount of the loan?


Yes, you can qualify for loan forgiveness on your remaining balance if your loan is not paid in full after 20 or 25 years.


What if I'm eligible for a deferment or forbearance?


In that case you can temporarily suspend your payments.


How can you provide relief to student loan borrowers during the COVID-19 national emergency?


To achieve this, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payments. This suspension of payments will last from March 13, 2020 , through Sept. 30, 2020, but you can still make payments if you choose.


That's good to know. What if I have a loan balance of $ 30,000 and an interest rate of 6 % and you are in forbearance for a year right after you enter repayment ?


In that case $ 1,800 in interest will accrue on your loans.


I need to get a corrected card. I'm an adult foreign born US citizen.


Have you legally changed your name?


I haven't


are you currently working?


Yes, i'm currently working.


In case you change your name, inform your employer.


Do I nee to establihs my citizenship with you guys?


Yes, if you haven't already done so, you need to prove your US citizenship.


In case I change my name, do I have to inform my employer only?


You'd have to inform your employer and Social Security.


What documents can I use as proof of citizenship?


Only certain documents are accepted as proof of U.S. citizenship, like the US passport, Certificate of Naturalization, etc .


In case I change my name, can I use my previous ID as an identity document for the process of getting a corrected card?


Yes, you can use an identification document with your old name as shown in our records.


need to know more about this complaint that I got


Has a complaint been filed against you?


yes, that is why I need more info


A Consumer Services Representative from the DMV will contact you in an attempt to resolve this complaint.  They will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.


what happens if I reject whatever they offer and I want to fight?


If the offer is rejected, a hearing will be held.


what should I do to be prepared?


Keep a copy of all important paperwork in an easy-to-access location


what could happen if we go to a hearing?


The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in lieu of the fines and/or penalties, or to have the penalty reduced.


but before that we can try to resolve this right?


Yes, a Consumer Services Representative from the DMV will contact you in an attempt to resolve this complaint


hi i need help about Is there anything that makes me more likely to get these benefits?


Yes, you may qualify for an improved eligibility status, which means you will be placed in a higher priority group, making you more likely to get benefits


Do you know what requirements you need to meet?


if some


Did you receive VA financial compensation payments for a service - disability related?


do not


Were you discharged for a disability resulting from something that happened to you in the line of duty?


Were you discharged because of a disability that worsened your duty?


Are you a recently decommissioned combat veteran?


Yes


very well then yes you may qualify for an improved eligibility status


May I be able to get VA health care benefits if I served in the military?


Yes You may be able to get VA health care benefits if you served in the military, but you must meet certain requirements


I would like information on related benefits.


I can help you with that information.


Am I eligible for education benefits?


If you have the necessary documents, yes.


Good to know. Another thing about VA related benefits, am I eligible for education benefits?


You may qualify for VA education benefits Chapter 35 benefits if you re the child or spouse of a service member and one of the below descriptions is true of the service member .


ok, what descriptions must be true?


The service member :Died in the line of duty after September 10 , 2001?


yes


How do I get these benefits?


[33] You ll need to apply .s   [34] Apply for VA education benefits Chapter 35 benefits


what if I'm a dependent who doesn t meet the criteria?


[25] you may still qualify for VA education benefits if the Veteran or service member transferred some or all of their Post-9/11 GI Bill entitlement to you while they were on active duty .s   [26] Learn about transferred benefits


I need help with getting a military skills test waiver.


Do you have any military experience driving commercial vehicles?


Yes, I do.


Great. You can apply for the New York CDL skills road test waiver when you apply for your CDL.


Now, for more detail on commercial driver's license suspension, what if the violations are under section 509?


if your offenses are under section 509 if convicted  your commercial driver license may be suspended


How do I obtain a copy of the medical examiners certificate?


You must contact the federal motor carried safety administration to have the issue resolved


What if it has been more than 20 days before the effective date?


Failure to respond to the notice within the time frame  will result in automatic downgrade


if the downgrade occurs and you are a learner permit holder you will need to retake any tests  reauired more than 180 days from the date you apply for reinstatment


What if I am not a learner permit holder


Unfortunately, no relevant information is found.


how do I contact the federal motor carrier administration examiner?


you can send the document to dmv by mail NYS DMVMedical Certification UnitPO Box 2601Albany , [11] NY 12220 - 0601 or by fax 518 486 - 4421 / 518 486 - 3260


What if I no linger want a learner permit?


you can get a non commercial duplicate  license online after the effective date on the downgrade notice


How can I check a title or lien status?


Would you be checking this online?


No, I would not be checking the title or lien status online.


Do you have a lien not listed?


No, my lien is listed.


Do you have a customer lien inquiry?


No, I do not have a customer lien inquiry.


What topic would I look at online?


You would look under Topic called Registration.


How do I send it online?


You would have to click on the email address shown on the form to open an email, or open an email and paste the address into the To line and then attach the completed form to the email and send it.


I did everything it said to do to find my lien but it is not listed.


You would need to immediately contact the DMV by completing and emailing a Customer Lien Inquiry MV-910 to the email shown on your form.


Hey there. I'm looking some help about how to fill in a correct way the application for federal student aid.


sure, we can help you to go through it.


Are you ready to start filling your fafsa form right now?


No yet, I'm just consulting to know what to do when the time comes to fill the form.


Alright, thanks. Do I need any particular condition or use any particular thing when I fill the form?


Not really. But if you use to have pop-up blocker in your browser, make sure it allow you to see the pop-ups from fafsa.ed.gov


Do you bring any special tool or something?


Yes, you can use some free tools like those we offer you.


OK, what data do I need to get access to the application?


Be sure you have your FSA ID when you sign in, along with your username and your password, so your application be processed as quick as possible.


Have the fsa id, will help anyhow?


Yes, it will allow you to find in your fafsa form your tax information already filled, saving you time and effort.


Hi, I want you to help me with information on the availability of federal student aid for college


Of course we would also like you to share our information with potential college students, their parents, counselors, or other mentors.


Do you frequently visit their website?


yes


You can help us share information about federal student aid with your audience.


I am currently displaying the static banners from StudentAid.gov. What do you recommend me?


that good. remember to include the HTML codes, see the table below that links to StudentAid.gov.


and what is the objective of these banners?


These StudentAid.gov banners, available in English and Spanish, can be used to link directly to StudentAid.gov, where students can learn about college planning and payment


are you currently showing banner ads?


in that case highlight the HTML text, copy it and paste it into your page HTML document. Then download the image. The exact method of saving these images to disk or to your hard drive will vary depending on your operating system, browser choice, and other factors.


My son was killed in Afghanistan is it possible to get his military records?


Are you planning a burial for him in a VA national cemetery?


Yes I am.


Well then you should call our National Cemetery Scheduling Office at 800-535-1117. And we can help you get his DD214 or other discharge documents that you may need.


Got it, I have another question, how does the VA rebuild my records?


We submit a specific request to the NPRC for any additional service records they may have or can find for you


How can I get the records I need to support my VA disability compensation claim?


are you filing a VA disability compensation claim


no


Unfortunately, no relevant information is found.


How does VA reconstruct my records?


With the information we provide  the NPRC searches for documents that may help to reconstruct your records


Hello I need information about the Claim Process


Has a complaint been filed against you?


do not


and your complaint is not resolved with the CSR?


Yes


If the complaint is not resolved with the CSR, the case will be sent to an AFI Automotive Facilities Inspector for a formal investigation.


and what happens when Vehicle Safety starts the hearing process?


When Vehicle Safety begins the hearing process, you may be offered the opportunity through a "hearing waiver" to admit the charges and pay a specific monetary fine and / or accept a suspension.


If I choose to appeal?


If you choose to appeal, you have 60 days from the date of the administrative judge's decision to file the appeal of the DMV hearing determination in PDF [2] AA-33A, which must be accompanied by the applicable filing fee.


What if I have a Complaint against my business?


The New York State Department of Motor Vehicles DMV regulates all New York State repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses.


how can I get my VA medical records online?


Our online tools can help you view , organize , and share your VA medical records and personal health information .s   [3] Find out if you re eligible and how to sign in to start using these tools


Do you know about VA Blue Button?


no


do you want to know about VA Blue Button?


yes


Do you want to know what is VA Blue Button, and how can it help you manage your health care?


VA Blue Button is a feature of the health management portal within My HealtheVet .s   [8] It lets you view , print , save , download , and share information from your VA medical record and personal health record


what else can you tell me?


With this tool ,s [10] you can better manage your health needs and communicate with your health care team .[11] With VA Blue Button , [12] you can :   [13] Download a customized Blue Button report with information from your VA medical records , personal health record , and in some cases your military service record


Am I eligible to use all the features of VA Blue Button?


Are you enrolled in VA health care?


Are you registered as a patient in a VA health facility?


You can't use this tool, since you don't meet all of the requirements


Hello, I would like to know what original documents do I need to obtain a Social Security Card?


you want to present the documents for the immigration status


want to test your child's immigration status in the United States?


What should I do if I am an F-1 student authorized to work in practical training?


in that case you must provide us with your Form I-20 with the employment page completed and signed by your designated school official.


that may reduce the amount of my child's future Social Security benefits?


Prevent your child's wages from being properly recorded in your child's Social Security record, which can reduce the amount of your child's future Social Security benefits.


What do I do if I don't have one of these specific documents?


Do you have the Employee Identification Card?


yes


in that case you can verify your identity with the US Passport


and what evidence of legal work would do?...


in that case we can issue your child a corrected card with their new name.


I need to know about VA Home Loan Benefits.


We have a variety of VA direct and VA-backed loans


What about Veterans Housing Assistance Grants


There are grants for a veteran or servicemember with a service-connected disability


Are you receiving other VA Benefits and Services?


No I am not


Unfortunately, no relevant information is found.


What if I have trouble making payments on my VA-Backed mortgage?


you can get help if you're struggling to make your monthly mortgage payments.


What about refinance offers that have very low interest>


These offers are often misleading and too good to be true.


Can a spouse of a veteran apply?


I'd like to learn more about VA home loan programs. What should I bring with me to my lender?


you will need a COE Eligibility Certificate to prove to your lender that you qualify for this benefit


Possibly we can apply to see if you qualify.


Could I be eligible to have all or a portion of my Federal Perkins Loans discharged?


Yes, you can see whether you are eligible and how to apply.


do you know about Perkins Loan Teacher Cancellation?


Yes, I need to know about Perkins Loan Teacher Cancellation.


Do you know the eligibility requirements for this cancellation?


Yes, I know the requirements.


Have you served full-time in a public or nonprofit elementary or secondary school system?


Yes, that is accurate.


Do you work as a teacher in a school serving students from low-income families?


No, I do not teach in a school serving students from a low-income family.


Are you a special education teacher?


No, that is not the case.


Are you a teacher in the fields of math, science, foreign language, or bilingual education that has a shortage of qualified teachers in that state?


No I am not a teacher in that field that has a shortage.


Then you will not qualify for the Perkins Loan Teacher Cancellation.


About my loan canceled due to TPD, what amounts or taxes do I have to pay as a result of the cancellation?


It is important to note that the date you are considered to be discharged is different depending on how you qualified for the discharge.


I just remembered that I forgot to inquire about federal student loans. Is there a list of requirements I must fulfill in order to be eligible for a discharge of my federal student loan?


Yes, certain eligible requirements are needed to get a closed school discharge  and you must apply for it.


hi i need help about VR&E track


Are you a service member or veteran with a service related disability?


do not


What steps must I take to apply for VA disability?


Follow these steps to apply: First Sign in to your eBenefits account.


How can I become eligible for these benefits?


You may be eligible for these benefits if you become a service member or veteran with a service - connected disability, and meet all the requirements.


What kind of benefits can I get through VR&E Self-Employment?


we offer-Coordination services and help to develop a proposed business plan.  -Analysis of your business concept-Training in small business operations, marketing and finance


What requirements do I need to meet?


Do you have a job or disability barrier?


we are sorry but you may not be eligible for these benefits because you do not meet all the requirements


Who receives public service loan forgiveness?


Are you an employee of the US federal, state, local, or tribla government or not-for-profit organizaton..


No, I am not employed by the US federal, state, local or tribal government.


Unfortunately, no relevant information is found.


What loans are eligible?


Any loan received under the William D. Ford Federal Direct Loan Direct Loan Program would qualify for PSLF.


Now I'd like to ask a completely unrelated question. Is there a repayment schedule in place?


of course As you earn the REPAYE reimbursement plan


There's another thing I wanna know about PSLF. What are the options for the qualifying  repayment plans?


Such qualifying repayment plans include all the income-driven repayment plans that use your income to figure out your payment.


Can you please tell me on what will be the effect to my monthly payments if I don't update my servicer regarding my family size by the annual deadline?


This could result in an increased monthly payment amount. It could also result in the PAYE and IBR plans loss of eligibility to make payments based on income


How else could I benefit if my payments under the ten-year Standard Repayment Plan are indeed qualifying payments?


You would need to change to an income driven repayment plan to benefit from PSLF because your loans will be paid in full once you have made 120 qualifying PSLF payments and there will be no balance to forgive.


I'm calling about insurance claims.


Has it been 1 year or less since your decision on your claim?


yes it has


You have 1 year from the date on your decision to request a decision review


I didn't knew that, I just filed for Veteran Claims as soon as i could. I've already filed my request, what's my next step?


That was a very wise decision, even if it was by mere luck in that moment. Regarding what comes next of your review request, well, in first instance, you don't have to do nothing, just to way Veterans Affairs contact you, if needed.


Have Veterans Affairs scheduled you for any exams?


Yeah, in fact they have me scheduled for some test soon.


Excellent. It's pretty obvious, but be sure to not miss those exams.


Look, i know many of these request are rejected by you. Do i have any other tool to get a review of my claim?


In fact, you have. You can request a Board Appeal after an initial claim after a higher level review decision. About this, you should now that you can't do this in a row manner.


Uh, i think i understand, but i must say that's a little restrictive. Anyway, lets say after all this, i still doesn't like your board decision. Can i do something about it?


You can, but i must tell you that would imply to bring new and significant evidence for the case. Do you think you could do that, given the situation?


Yes, i have confidence that i can do that,


All right. In the given situation you disagree with the board's decision, you still can file a supplemental claim. You can even resort to appeal before the U.S Court of Appeals for Veterans Claims, in order to get your voice heard.


How do I get a replacement Social Security card?. I'm a U.S. born adult.


You can get a replacement for free if you lose your card, but you may not need to get a replacement since knowing your social security number is what's important.


The easiest way to apply for a replacement is if you have an my Social Security account. Do you?


I don't.


Do you want to create one?


Not right now.


What if I can't get one of the required documents?


In that case, we'll ask you for another suitable document. The submitted documents must be current, not expired and show your name, identifying information, date of birth and, preferably, a recent photograph.


Is there a limit to how many times I can get a replacement card, and, are there exceptions to the limits?


yes, there are limits. You are limited to only 3 replacements a year and 10 replacement during your lifetime. There are exceptions like changes in immigration status, legal name changes or if you can prove that you need the replacement to prevent a significant hardship.


What if I haven't yet stablished my citizenship with you guys?


then you'll need to show us a proof of your U.S. citizenship. Documents like your birth certificate or your U.S. passport are the most common proof of citizenship received.


and as proof of identity?


you could use your U.S. driver's license or a state-issued non-driver's ID card.


hi i need help on how do i apply?


You can apply online right now.


What if the service member or veteran in your family is not yet using VR&E benefits and services?


If your family member's service or veteran is not yet using VR&E benefits and services, they can also apply online through eBenefits.


Unfortunately, no relevant information is found.


What kind of VR&E benefits can I get?


You can get educational and vocational advice, plus help with: Exploring your skills and interests Charting a path to employment


explore options towards employment? At this age, what I want the least is that and much less for my wife. Are you your director of veteran women's programs?


Yes, we offer Women Veterans Program Managers and find the nearest one.


What are some more resources i could use?


You can view the current subsistence allowance rates will help you learn about what pay we offer for food and clothing.


Do you need other VA benefits and services at this time?


At this time, I do not need these other services.


What is involved in a hearing process in relation to complaints and charges for repair and body shops?


You are entitled to bring your own attorney to the hearing. The petitioner at this hearing is the DMV and the complainant may be a witness for the case


Are you going through a hearing at the moment regarding complaints and charges for repair and body shops?


No. not at the moment


I'm not relying on any ALJ decision as I'm not going through any hearing at the moment


If, after a hearing, I pay my fine and/or penalty or serve out my period of suspension, how soon will I be able to resume normal practice?


After complete compliance of the outcome of any hearing, you will be able to resume normal prectice


What happens if I appeal a decision that is made at a hearing?


You will have 60 days from the date of the decision made by the ALJ in which to file an Appeal From DMV Hearing Determination PDF (2) AA-33A. The appropriate fee must be submitted along with this documentation


Hello, I have an issue. I withdrew from school and I'm wondering about some things regarding the return of my loan funds.


You're in the right place then. Here you can learn more about the unpaid refund discharge to see whether you might qualify.


Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Direct Loan Program or Federal Family Education Loan FFEL Program?


No, that isn't the case.


Did the school NOT make a required return of the loan funds after you withdrew?


No, they returned the loan funds.


So how much of my loan will be discharged if I was approved for that?


Only the portion of your loan that your school should have returned will be discharged. Contact your loan servicer for more information.


What if I'm ready to apply for the unpaid refund discharge?


Then you must complete the Loan Discharge Application: Unpaid Refund and send the completed form to your loan servicer.


What if I want to apply for an unpaid refund discharge, but my school has closed down?


In that case you should first determine if you may be eligible for a closed school discharge instead. Contact your loan servicer for more information. Find out who your loan servicer is by logging in to My Federal Student Aid.


What is VA Aid and Attendance benefits and housebound allowance used for?


VA Aidi and Attendance or Housebound benefits provides a monthly payment on top of the amount of your monthly VA pension for qualified Veterans and survivors.


If I need help with daily activities or am housebound will the aid help?


First you have to qualify.


How will I be qualified for VA Aid if i get a pension?


You can be eligible for other benefits as well.


What must be true for me to get VA Aid on top of my VA pension?


Do you need another person to help you perform daily activities such as taking a bath, feeding, or dressing?


Yes, I need help bathing, feeding, and dressing from another person.


Then you will absolutely receive VA aid and Attendance.


How long will it take to know my VA decision?


It just depends on when we receive them because we process in order we get them, unless claim requires a priority processing.


tell me about Veterans Pension?


The Veterans Pension program provides monthly payments to wartime Veterans who meet certain age or disability requirements , and who have income and net worth within certain limits .s   [3] Find out if you re eligible for this benefit .


Do you want to know if you are eligible for Veterans Pension benefits?


yes


Do you wan to know what the requirements are?


no


ok, what are the requirements?


You didn t receive a dishonorable discharge ?


you are not eligible for the Veterans Pension program


What should I do if I received an other than honorable, bad conduct, or dishonorable discharge?


If you ve received one of these discharge statuses , [42] you may not be eligible for VA pension benefits


I could use some help with survivor benefits


are you getting benefits on your spouse 's or parent 's record?


Are you getting retirement or disability benefits on your own record ?


yes to that


OK, then you will need to apply for the survivors benefits and we will check for you  to see whether you can get a higher benefit as a widow or widower .


what documents will I need when I apply?


We need to know how you will be applying so that we can tell you what information and documents you may need when you apply.


What if I get all that info but still can't come up with everything I need? will you still work with me?


Yes, we can help even if you don't have all the documents you need. Don't delay applying for Social Security,  we can help you get the information you need .


What if I was getting benefits on my spouse's or parent's record?


Sure. Now I need to ask about my Social Security coverage, which of my family members are eligible for the benefits?


Yes under certain circumstances a stepchild, grandchild, step grandchild or adopted child may be eligible to receive benefits.


You generally will not need to file an application for survivors benefits .We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death .We may be able to pay the Special Lump - Sum Death Payment automatically .


Hello, I would like to continue receiving federal student aid


To maintain them, you must continue to meet the basic eligibility criteria, make satisfactory academic progress, and complete the FAFSA every year.


Do I have to complete the FAFSA form every year?


have you filled out the FAFSA?


yes


ok note that you are applying for help for a specific year. To get help next year, you'll need to submit next year's FAFSA form.


how should I make satisfactory academic progress


In other words, you have to get good grades and complete enough classes (credits, hours, etc.)


where can i see my school data?


To see your school details, you can check your school's website or ask someone at the financial aid office and your school's policy will tell you what you need.


what are the eligibility criteria


the basic eligibility criteria that allow you to get federal student aid continue to apply throughout the time you receive aid, not just when you first fill out the FAFSA and receive aid


I need to know if I'm teaching at a low-income school or educational service agency, please


The school or educational services agency must be listed in the Teacher Cancellation  Low Income (TCLI) Directory, published each year by the US Department of Education.


Have you found out if your school or educational services agency is classified as low income?


Not yet


Is the TCLI Directory available before May 1?


No, just after May 1


Unfortunately, no relevant information is found.


What if I am applying for forgiveness of loans that are with different loan servicers?


In that case, you must submit a separate form to each of them


What if I'm a member of AmeriCorps, the Peace Corps, or the US Department of Defense is paying off my debt?


There are special rules that allow borrowers who are AmeriCorps or Peace Corps volunteers to use their Segal Education Award or Peace Corps transition payment to make a one-time payment that can count up to 12 qualified PSLF payments.


What if I am employed in more than one qualified part-time job at the same time?


You will be considered full time if you work a combined average of at least 30 hours per week with your employers.


Hello, I would like to know how much you have to pay monthly for an income based payment plan?


The amounts can vary, it all depends on several factors.


Can you advise me on recertifying?


It is vitally important that you enter another payment plan request based on income.


I have a further question about FFEL. What FFEL Programs Loans are eligible for someone in my position?


The subsidized and unsubsidized Federal Stafford Loans, FFEL PLUS loans, and FFEL Consolidation Loans are all available for Income-Sensitive Repayment Plan.


What if I have an FFEL Program loan owned by the US Department of Education?


You should contact your loan servicer.


What would my monthly payments look like under this Income-Sensitive Repayment plan?


Under this plan your monthly payments will increase or decrease based on your annual income and are made for a maximum of 10 years.


Do you have an FFEL Program loan owned by the US Department of Education?


No, I do not have an FFEL Program loan owned by the US Department of education.


Can you tell me about Veterans Mortgage Life Insurance?


Veterans Mortgage Life Insurance VMLI offers mortgage protection insurance to the families of Veterans with severe service - connected disabilities who ve adapted a home to fit their needs


How much will I pay for these benefits?


Your VMLI premium will be based on all of these factors :s     [44] Your age ,s [45] and     [46] The current balance of your mortgage loan ,s [47] and     [48] How many more mortgage payments you need to make to pay off your mortgage , [49] and   [50] The amount of VMLI coverage you need


what are the requirements I must meet to get VMLI?


You have a severe disability that we ve concluded was caused or made worse by your service?


yes


you received a Specially Adapted Housing SAH grant to buy , build , or make changes like installing ramps or widening doorways to a home so you can live more independently?


You have the title of the home?


no


You can't get VMLI


what if I get the SAH grant?


your loan guaranty agent will tell you if you qualify for VMLI


I'm looking to see if there is help with my premiums


Are you low-income and on Medicare?


I am considered low income and I am on Medicare


Yes, you may be able to receive help. your state may pay your Medicare premiums and, maybe other Medicare costs that you are normally responsible for such as deductibles and coinsurance .


what about medicare part plans A and B and services received?


People with Medicare Parts A and Part B can choose to receive all of their health care services through plans that are offered by private companies and approved by Medicare . If you need more info you can read Medicare's page.


If I am applying for benefits online will I need to give you access to my Social Security account?


Yes. You will create a log in for that.


I also hope to find out -S p u e.Btw, for XXXX . What about my spouse?


You may qualify if your spouse is a retired worker.


Can I get an estimate on the benefits?


I can send a link to you that has a benefit calculator.


Do you have information on planning for future benefits?


Yes, we have a benefit calculator that you can use.


I am looking for information regarding recovered vehicles


Has your vehicle been recently recovered?


Yes it has


You must ensure that the police cancel your stolen vehicle alarm, this will ensure that the recovery is listed on your record. Until this alarm has been cancelled, do not use the vehicle or apply for any plates/registration for the vehicle


What happens after I have filed form MV-78B and the plates were recovered with my vehicle?


You must bring the plates and your copy of the MV-78B to the DMV office to surrender them. You must then apply for new plates to get your registration re-instated


What if my plates are missing?


With missing plates, you must bring your copy of the MV-78B form to the DMV office and then apply for new plates and a re-instatement of your registrtion


What is the situation if my vehicle and plates have been recovered before I file the MV-78B form and the stolen vehicle alarm has already been cancelled?


In this instance, your registration is still active and so, you are able to keep using your registration


Hi. Can you help me register for benefits online?


I can help you with that. Are you looking to apply for retirement, disability, or Medicare?


I'm not looking for any of those.


Are we able to complete your request?


I'd like to apply online.


Okay. We can try to do that, but in case we are not able to do so, we will let you know how to schedule an appointment or call us.


Will I need to give you access to my social security account?


Yes. You will create a log in for that.


What about my spouse?


Can I get an estimate on the benefits?


hi i need help about Is there anything that makes me more likely to get these benefits?


Yes, you may qualify for an improved eligibility status, which means you will be placed in a higher priority group, making you more likely to get benefits


Do you know what requirements you need to meet?


if some


Did you receive VA financial compensation payments for a service - disability related?


do not


Were you discharged for a disability resulting from something that happened to you in the line of duty?


Were you discharged because of a disability that worsened your duty?


Are you a recently decommissioned combat veteran?


Yes


very well then yes you may qualify for an improved eligibility status


I'd like to ask you another question about CHAMPVA benefits. Is it possible for me to get health insurance by CHAMPVA?


Yes, but you can only get health care through CHAMPVA if you don't qualify for TRICARE


I see what you mean. Another question on VA claims. So... would my personal details be secure if I use this tool?


Yes, this is a secure website. We follow strict security policies and practices to protect your personal health information.


Hello there. I came here to find out what documents I will need to get a replacement card for my child. My boy hasn't been born on American soil, which makes this a little difficult.


First of all you'll need a proof of citizenship.


Have you previously reported the child's U.S. citizenship to us?


No, I haven't.


So, what documents do I need to provide?


You can provide a U.S. driver's license, for example.


What about another state issued card?


Yes, you can also provide another state-issued non-driver identification card.


The details on the card might be a few years old, is that alright?


Yes, an acceptable document must be current, not expired, and show your name, identifying information date of birth or age and preferably a recent photograph.


And then I can get the card replaced for free, right?


Of course. You can replace your child 's Social Security card for free if it is lost or stolen.


Hi, i wanted to know something. I have a Foreign born U.S citizen child, is possible to me to present documents to get a original card?


Well, yeah, is perfectly possible for you to present documents. In fact, you'll need documents to prove you he /she is a U.S citizen, such as Certification of Report of Birht or child's U.S passport.


Do yo have any of these documents or not?


Yeah, in fact i have them, thank god. I took my previsions. But in any case i wouldn't have them, you would accept some other document?


Sure, there's an option if that's the case. We can take in account other documents such as your child's passport, so we can verify your child's age. Of course, that document must come from DHS.


Ok that's great to know it, thanks. Another question,just to be sure. You just accept certain documents, do you? i.e Certificate of report of birth? that's essential, isn't?


That's correct. That document, DS-1350, would be one of the main ones we'll need to proceed with your request.


umm, well i tought that would be the case. Say, what about child's age? is that something i have to keep in mind in order to request SSN?


Well, in fact, it is. If your child is over 12, he must come to the office in person, so he can go through an interview. Plus, we'll verify if a SSN hasn't been issued to him / her before.


Do i need to present something in that case?


Yes. You'll need to present a proof of your identity, with an non expired document.


So just to be sure, you're open to accept other documents, do you?


That's right. As said before, you can present your child's passport to us as proof of age.


Hey there, i'm looking to renew a commercial driving license. Could you guide me a little on that?


Sure, no problem. Before proceeding, let me tell you won't be able to use your standard commercial license to go on board of a domestic flight after October 1 ,2020.


In any case, are you planning to go traveling soon? Do you have Passport?


Yes, i'm planning to travel but in fact, i don't have passports available.


Well, to avoid issues in that matter, we would recommend you to upgrade your CDL to an Enhanced or Real ID when you renew.


You know, that would be pretty convenient. I'll think about it. Look, i already gathered some requirements, Will i need something else?


In fact, you'll need to do something else. You need to meet the federal medical certification requirements. Besides, you need to have proof of your legal presence in the U.S.


O.k, o.k, i'll write that down right away. See, i would like to talk about some renewal fees, specifically on those for the class H or X.


For those classes you must pass the hazardous materials knowledge test at a DMV office. That would be within 2 years before your renewal, paying an additional fee of $5 for the test.


That fee would be a standard for everyone?


Sorry, but no. The following counties residents must pay an additional supplemental Metropolitan Commuter Transportation District fee: Bronx, Kings, Brooklyn, New York, Manhattan, Queens. That fee would be $1.00 for every 6 months the permit or driver license will be in effect.


What about if i'm a temporary visitor?


You'll need to provide a proof of legal residence in the U.S.


I need information about Suspended Driving Privileges


A suspension means your license or driving privilege will be taken away for a period of time. You may need to pay a suspension termination fee. Your suspension period can be definite which has a beginning and end date or indefinite , which does not end until you take a required action


what is Definite suspensions


He received a?


yes


it will tell you how long the suspension period will last . You can not drive until the period ends , you pay a termination fee , and have a valid driver license again . You can use DMV s My License , Permit or ID service to check if your license is valid.


If the vehicle is not insured and the registration is still valid ?


you must surrender your registration and plates [ 8 ] to DMV .


What are the common Reasons for definitive suspensions?


you did not have automobile liability insurance 2you were convicted of an alcohol or drugged driving charge 3


I need more information


you received too many traffic tickets in a certain amount of time 4you did not follow the rules for junior drivers 5


Could I be eligible to have all or a portion of my Federal Perkins Loans discharged?


Yes, you can see whether you are eligible and how to apply.


do you know about Perkins Loan Teacher Cancellation?


Yes, I need to know about Perkins Loan Teacher Cancellation.


Do you know the eligibility requirements for this cancellation?


Yes, I know the requirements.


Have you served full-time in a public or nonprofit elementary or secondary school system?


Yes, that is accurate.


Do you work as a teacher in a school serving students from low-income families?


No, I do not teach in a school serving students from a low-income family.


Are you a special education teacher?


No, that is not the case.


Are you a teacher in the fields of math, science, foreign language, or bilingual education that has a shortage of qualified teachers in that state?


No I am not a teacher in that field that has a shortage.


Then you will not qualify for the Perkins Loan Teacher Cancellation.


I just wanted to know how to change my direct deposit routing number


Do you need help using eBenefits to change your VA direct deposit information?


yes


Okay, you will need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. You will need to go to eBenefits to sign in , register , or upgrade your DS Logon account to Premium .


Do you have a number I can call if I need to make changes to my checks?


To cancel your direct deposit payments, switch from paper checks to direct deposit, or change the address on your paper checks you can call us at 800-827-1000, we are here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.


is there another way to do it if I can't call?


You can go to your nearest VA regional office


and if I have a change of address I can do it there too?


Yes, make sure your contact information is updated so we send information about your benefits and services as well as any prescriptions , lab test results , or appointment reminders you may need to the right location .


what about disability rating changes, can I do things related to that on there too?


You may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate. We can help you find out how to add eligible dependents


Can I change info by mail too?


Yes, you can change your information by mail. You will have to fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.  We can help you download VA Form 24 - 0296


where do I send it when filled out?


Mail the completed form to :Department of Veterans Affairs125 S. Main Street , Suite BMuskogee, OK  74401 - 7004


I am unable to create an account online as I don't have access to the internet. What else can I do to get information about Social Security?


Are you not able to create an account online at a family member who has internet?


No I am not able to do this?


Unfortunately, no relevant information is found.


Once I have opened an account online how can I detect that the emails I receive are from Social Security?


I can give you examples of websites pretending to direct you to Social Security that will help you detect fraudulent sites.


I would appreciate that but are there other resources available that I can use to learn more about phishing?


Yes you can do a Google search about phishing and learn more there or you can go to OnGuard Online which is a very informative site about phishing.


Is there a quick way that I will be able to detect that emails are from Social Security?


Yes there is. Most emails from Social Security will come from a .gov email address.


How can I be sure that the online identity verification process is secure?


We re now using a new identity verification process that is more secure. You will be required to sign in with a username and password.


What happens after I file a Supplemental Claim with new evidence?


Find out what happens after you request a decision review


did the VA schedule the exams for you?


yes


be sure not to miss them


if I need help?


A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review .  Get help requesting a decision review


What kind of benefit can you offer me?


The most common benefit type is compensation ,  but if you re unsure , check your VA decision . You can t select multiple benefit types


if I have more questions?


Get answers to frequently asked questions about decision reviews. Go to FAQs


What method can I use to send the form?


By mail


if I don t have any new and relevant evidence ?


] If you don t have evidence to submit , please select another review option .  Learn more about the review options


How do I get an insurance premium reduction?


The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course


Have you presented your certificate to your insurance company within 90 days after you completed the course?


No


Why not?


I presented it after 90 days


In that case the insurer may issue the premium discount effective from the date presented


How can I reduce driving record points?


Contact your insurance company or agent to learn if both reductions will be given at the same time


Do you need any more information on reducing driving record points?


Yes


Any other ways to reduce driving record points?


Any insured driver who is the principal operator and completes a Point & Insurance Reduction Program course will receive the 10 % reduction


What if more than one person named on a policy completes the PIRP course?


Only the principal operator can receive the 10 % reduction


Get your VA medical records online


Our online tools can help you view , organize , and share your VA medical records and personal health information . Find out if you re eligible and how to sign in to start using these tools .


yes i want to learn how to get my medical records online


Can I change my mind if I want to share my information later?


yes, of course


then what do i have to do


complete and submit VA Form 10 - 10163 Request for and Permission to Participate in Sharing Protected Health Information .


as I qualify for VA BLUE BUTTON


Enrolled in VA health care


nothing more?


You can use all the features of this tool if you meet all of the requirements


What if I have more questions?


You can get answers to frequently asked questions about VA Blue Button and related tools within My HealtheVet .


I am having a few problems understanding the financial aid that is available through the FSA, could you help me with it please?


Are you currently preparing for college or a career school?


Yes, I am


We have a dedicated piece on our website that informs you how financial aid works, gives you insights into what types of financial aid are available and also helps you to calculate what amount of financial aid you may be eligible for


What are the different types of aid that are available through the FSA?


Grants are aids that are available, based on need. These typically don't have to be repaid


Can you give me further information on the FAFSA4caster service?


This service is used to estimate what aid you may be eligible for and is specific for each and every applicant


Can you explain to me what Work-Study Jobs are in relation to the types of aid that are available?


Work-Study Jobs are a way for students to earn money to help pay for school


How are loans assessed under financial aid through the FSA?


Loans are monies that are advanced to students by way of a borrowing that pay for college or career school. These loans must be repaid along with any interest that accrues


Hello. I need help learning about disability for veterans.


I can help with that.


Am I eligible?


Well, have you ever been on active duty?


I have not.


It looks like you may not be eligible.


I have another question for you about volunteered research involving chemical and biological testing. That's fantastic, but what if I have questions or require assistance in obtaining medical care?


In that case, you can visit the U.S. army web page or you can call to 900-984-8523


Are there some extra requirements to apply for this benefit?


Yes one of the requirements is that the research where you volunteered was between 1942 and 1945


Yes, my volunteered research was on 1944


That's great, I need to know if you have an injury or a disease that was directly caused by your participation in this research testing?


No, I don't have any injury or disease caused by that


I'm so sorry, but In that case, you can't apply for getting this benefit, one of the requirements is having an injury or  disease caused by the participation in the research testing


Eligibility for VA disability benefits


Review VA disability benefits eligibility criteria to find out if you can get disability compensation for an illness or injury that was caused by or got worse because of your active military service .


What should I do if I received an other than honorable, bad conduct, or dishonorable discharge?


If you ve received one of these discharge statuses


yes i received a bad conduct discharge


you may not be eligible for VA disability benefits .


Can I upload evidence to support an appeal?


No, you can only upload evidence to support your initial disability claim.


What types of documents should I upload?


Have you seen a non-VA health care provider for diagnosis or treatment?


Yes, I have


You'll need to upload copies of all medical records that can provide information about the disability you are claiming.


I want information on how I can get benefits for PTSD


Do you have symptoms of PTSD and suffered a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military?


none of that


Is there somewhere else I can get information on PTSD and such?


You can look at  our, Understanding PTSD and PTSD Treatment, booklet for more about PTSD symptoms and treatment. It is available in PDF format.  You can also go to our National Center for PTSD website for information about PTSD treatment and support.


what if I ever get into a moment when I really really need help?


You should call 911  or go to the nearest emergency room


do you think treatment can help me?


Whether you just returned from a deployment or have been home for some years, it is never too late to get help for posttraumatic stress disorder. Counseling or treatment can help you manage your symptoms and keep them from getting worse.


but I don't think there are VA places near me to help so where can I get help?


If you don't live near a VA medical center or clinic we can refer you to a Vet Center or health care provider near you.  Or, you can get counseling over the phone through telemental health care.


How do I request a Higher-Level Review if I want to involve a senior reviewer?


Are you disagreeing with a decision made by a VA?


I am, indeed, disagreeing with a decision that I was given and want to pursue this to a higher level.


You can request a Higher-Level Review if it is an initial claim or Supplemental Claimdecision.


How would I apply for vocational rehabilitation and employment?


Yourdecision will give you instructions about that application.


What should I do if I need help requesting a decision review?


A Veterans Service Organization or VA-accredited attorney or agent can help you request a decision review.


What should be my first step in requesting a Higher-Level Review?


The first thing you need to do in Part I of the form is to select the benefit type.


Also, is there a form I should fill out for a loan guaranty?


You can also refer to yourdecision for instructions on that form.


What will happen after I request the decision review?


You do not need to do anything while you wait, unless the VA sends you a letter asking for more information.  If the VA does schedule exams for you, be sure not to miss them.


Hello, I would like to obtain from How Financial Aid Works


do you plan to attend college or vocational school?


yes


financial aid is essential. We'll explain how financial aid works, resources to pay for college, and loan repayment options.


I would also like to know what happens after the presentation?


After the presentation, you will receive your Student Aid Report.


and what is an offer and help?


Your offer of aid explains the types and amounts of aid a university offers you, and your expected costs for the year.


And what if I have been accepted at several universities?


If you've been accepted to multiple colleges, compare costs and offers of help. Accept help from the school that is best for you and inform them of other sources of help, such as the scholarships you hope to receive.


and what recommendations can you give me?


Before each year of college, apply for federal grants, work - study, and loans with the Free Application for Federal Student Aid FAFSA. Your college uses your FAFSA data to determine your eligibility for federal aid.


Hello there. I came here because I need help replacing my non-driver ID card. Can you help me out, please?


Of course. Are you turning 21 soon?


Oh, now you flatter me. No, I'm way older than that.


Would you like to know when you get your new ID?


Yes, I can't wait.


Allow 2 weeks to receive it in the mail. You can check the mailing status of your photo document online.


What if I already waited more than 2 weeks for it?


In that case you can contact us.


Could it have to do with the fact that I'm currently living abroad? What should I consider in this case?


We recommend that you send us a pre-addressed priority mail return envelope with your application. This will help ensure that we send your new ID to the correct address.


Well, I got my non-driver ID in August, 2017 and I'm not sure what kind of document it is.


You have a Standard document. Newly issued Standard documents show: 'NOT FOR FEDERAL PURPOSES'.


Hello there, All great with you?. Look, I sent an Aid request some time ago, but hasn't been any answer, so when do i get my money?


If you completed the proper procedure, It should be sent to you soon. Be aware that benefit will be paid by your School and not by the U.S Department of Education so, Have you checked on your school's payment schedule?


Yeah, I checked that out already, that's why i'm here asking about.


Well, that's pretty much what you can do for now. If you found out that information, then you must even know the period your aid will cover.


O.k, O.k, you got me there. Yeah, i even looked about that period thing. Anyway, To be sure, all what i needed to do was to send the application, right? what else comes next?


You're right. That's all what you were required to do. And if you are asking about your aid, then you probably took some of the next steps to that submission.


Yeah, yeah, I went and did some thing, some paperwork. Look, what can I do if i don't have those resources for when i star my classes, huh?


In that case, you should find out how to pay for your course materials, so you can start your classes and then help yourself with the aid.


And just like that, huh? Oh, well. I hope won't need to do that. Sorry, but a Master Promissory Note was one of those steps you mentioned earlier, wasn't?


That's correct. A MPN is a requisite for getting the aid.


And of course accepting the aid from school, too?


That's correct.


Hello. I need to know what to do to request a review from a senior reviewer.


For more information on this you should download VA Form 20-0996: Higher - Level Review (PDF).


Do you want to request a higher-level review?


No, at least not right now.


This is more about evidence. Evidence we didn't have before, my case has been decided this way, because we weren't able to provide the evidence that was needed. Now we finally dug it up. Can I add it to the case?


Of course. When you're adding new evidence that supports your case, a reviewer will look at all the evidence and determine whether it changes the decision.


What if I have more questions about the process?


You can easily get answers to frequently asked questions about decision reviews, just visit our FAQs.


On your page, yes. I've read them before, they are very helpful. But they didn't mention what would happen if I requested another review. Can you explain this to me, please?


Gladly. You could ask for another review of the same evidence. A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error that VA made.


What if I just request a board appeal?


You can request a Board Appeal after an initial claim, supplemental claim, or higher-level review decision. You can't request 2 Board Appeals in a row.


Are housebound benefits added on top of my monthly VA pension?


Yes, these payments are added monthly to the amount of your VA pension for qualified veterans and survivors.


Can you help me to see if I qualify for a housebound allowance?


Yes, we can help you see if you qualify for these benefits.


Is it okay if I ask a follow-up question about the VA Pension Application? Are there any other options, besides using the computer to submit my application?


Yes, you can mail or fax your VA Pension Application.


Are there eligibility conditions for qualifying for VA Pension benefits?


Yes, you must qualify to receive these benefits.


Am I able to complete my VA Form 21P-527EZ form online?


Yes, this application can be completed online.


Can children be on this program as well or is it only for surviving spouses?


Children of deceased veterans with wartime service are able to receive benefits as well.


I want more info on self-certification?


Do you want to self-certify?


Yes


New federal regulations require all commercial drivers to certify to the Department of Motor Vehicles DMV the type of driving they perform or expect to perform. Drivers that self - certify to a non - excepted driving type NA or NI are also required to submit a copy of their USDOT Medical Examiner s Certificate


Do I need to provide a Medical Examiner s Certificate if I work for the school system?


Do you operate in an excepted operation such as a school for a private service?


You can choose EI instead of Medical Examiners Cerificate in that case


Does it include field trips?


School operation is defined as " school to home / home to school " operation and includes interstate operation for school operation only. This does not include field trips. Only applicants employed by a municipality can drive for out - of - state field trips


What driving type should I certify to if I have a valid DOT medical examiners certifcate?


ou should certify to the type of driving in which you operate or expect to operate and your CDL will have the restrictions for that driving type


Are you capable of obtaining a Medical Examiner s Certificate?


The NI driving type will allow for the broadest commercial operation capability with no license restrictions applied


Is anything else required?


You will need to have the appropriate restrictions added to your driver s license A3 and/or K


I came here looking for a list of original documents I need. Can you tell me which documents I require?


We'll need a proof of citizenship, for example.


Have you already established your child's U.S. citizenship with us?


No, I haven't.


Unfortunately, no relevant information is found.


Which documents could I use to prove my son's name change?


A court order approving the name change would be sufficient.


Also, for the document. What original documentation is needed for my child's Social Security card to change?


You need to show proof of the legal name change for your child. One of these documents is a final adoption decree with the new name, if this is applicable


What documentation do I need if I have not previously established my child's US citizenship?


In this instance, you need to prove US citizenship, we can only accept certain documents as proof of US citizenship


What happens if I have not informed Social Security of my child's legal name change?


You must inform Social Security of the name change and then a Corrected Card can be organised for your child


What original documents do I need to produce when looking for an original Social Security card for a foreign born US citizen adopted child?


First of all, we need to establish the citizenship of the child


Do you have original documents for the child in question?


Yes, I have original documentation for the child


If you don't have your child's foreign birth certificate or cannot get it within 10 days, we can use your child's passport or either a document issued by the Department of Homeland Security as evidence of your child's age


Will you need to see identification for me, and if so, what form of identification is accepted?


Yes, you will need to provide identification. Any document that you present to us must be current and not expired, must show your name and have identifying information included, for example, your date of birth or your age. It would be preferable if the identification had a recent photograph also


What information is required if my child is applying for an original Social Security number?


You will need to provide us with information regarding the schools that your child has attended. We may also ask you to provide copies of tax records which will show that your child never had a Social Security number assigned to them


What type of document is acceptable as my child's identification if I haven't got their passport?


In this instance, we can accept a state-issued non-driver's identification card or the adoption decree


Is there anything I should know if my child lived outside the United States for an extended period, will this cause any problems?


In this instance, you can provide a current or previous passport, school or employment records or any other record that would show any long-term residence outside of the United States. This could also be used to show that your child never had a Social Security number assigned to them


what can you tell me about the disability benefits.


I can tell you that it's always a good idea to plan ahead for disability benefits because you never know when you can needed.


and what would be the medical requirements for the Social Security disability insurance and the SSI program?


The medical requirements are the same for both programas, aswell as the way we determine who qualifies.


Would the disability insurance program cover my adult child?


only if your child's disability started before age 22.


What information should I give when appliying for any of the programs?


You will be asked for your medical condition, work and education history to help us decide if you qualify as disabled under our rules.


Is there any other important information needed for attorneys helping others get their benefits?


Are you an attorney helping someone else apply online for the benefits?


Not really. Was just curious.


How do I change my out-of-state driver's license?


You must exchange your - out - state driver license from another U.S. state or territory , federal district or Canadian province within 30 days of becoming a resident of New York


I need additional information


is studying in New York State. Do you need a New York State driver's license?


not


Do you want information from Drivers from other countries?


Unfortunately, no relevant information is found.


if i want a faster service?


make a reservation online before visiting offices in New York City , Westchester , Nassau , Suffolk , Rockland , Onondaga , Monroe or Albany Counties


What if I come from another country, but I pay taxes?


In that case a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.


Sweetie, I'm almost 16 years old. Hey, I have an out-of-state cousin who I believe will be moving to New York. Can he move his license from there to one in New York?


Sure. He can refer to DMV information about moving to New York, and how to change its out-of-state license.


I'd like information about how my student aid is figured out?


Well, the colleges or career schools you list on your Free Application for Federal Student Aid FAFSA form will use several pieces of information to calculate your aid.


I'm unclear on what non-need-based aid is, could you explain it?


Non - need - based aid is financial aid that is not based on your EFC. Your school determines how much non-need-based aid you can get by using the following formula:Cost of Attendance COA Financial Aid Awarded So Far * = Eligibility for Non-need-based Aid.


Would you like an example?


No I think I get it.


Are there any need-based Federal Aid programs?


Yes there are:Federal Perkins LoanFederal Pell GrantFederal Supplemental Educational Opportunity Grant FSEOGDirect Subsidized LoanFederal Work-Study


Just one more thing. What is the process by which your school distributes financial aid funds to you for course materials? What happens if the ISBN isn't available?


The school would probably provide the author, title, publisher, and copyright date.


What if the school offers a voucher to the bookstore?


You would then be able to get your textbooks and other materials by paying with the voucher.


If I am totally and permanently disabled, can I qualify for a discharge of my federal student loans?


Note a TPD discharge for total and permanent disability frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Family Education Loan Program and / or a Loan Federal Perkins or complete an EDUCATION Grant service obligation.


How can I qualify for a TPD download?


You must first complete and submit a TPD download request, along with documentation showing that you meet our requirements to be considered totally and permanently disabled, to Nelnet, the administrator who assists the US Department of Education with the process TPD download.


If you show that I am totally and permanently disabled according to the SSA documentation, it means that you are subject to a monitoring period of three years after discharge, what else should I know?


you must be considered discharged for federal tax purposes at the end of the post-discharge monitoring period


I'm a certified teacher, and I'm curious if my federal student loans will be forgiven because of my work as a teacher.


If you teach full-time and meet all the other qualifications you may be eligible for forgiveness of up to $17,500 on your student loan.


I have a Direct Consolidation Loan, does this qualify?


Yes, you may be eligible for forgiveness of the outstanding portion of the consolidation loan that repaid an eligible Direct Subsidized Loan, Direct Unsubsidized Loan, Subsidized or Unsubsidized Federal Stafford Loan.


At what time after I qualify can I apply for teacher loan forgiveness?


You can apply once you have completed the required five consecutive years of qualifying teaching.


for Retirement benefits How do I apply?


can you apply several types you want to know them?


Yes, I know that you are on the Internet but if my spouse is already receiving benefits when I am applying for it?


well in that case even if you and your spouse apply at the same time, we will also verify your eligibility for spouse benefits and if you qualify, your application will automatically serve as a request for spousal benefits.


If I don't qualify for benefits on someone else's record, can some members of my family qualify for benefits on my record?


Yes, they can, but are you interested in obtaining information about the benefits for your family?


it's not my case


ok so you never married or had children?


I never had children


in this case your spouse may qualify for the benefit


I have another question about the benefit. Do I need direct deposit?


For details on where to write in your state , check  Also bring along your bank information so you can sign up for Direct Deposit


Hey there, i'm looking to renew a commercial driving license. Could you guide me a little on that?


Sure, no problem. Before proceeding, let me tell you won't be able to use your standard commercial license to go on board of a domestic flight after October 1 ,2020.


In any case, are you planning to go traveling soon? Do you have Passport?


Yes, i'm planning to travel but in fact, i don't have passports available.


Well, to avoid issues in that matter, we would recommend you to upgrade your CDL to an Enhanced or Real ID when you renew.


You know, that would be pretty convenient. I'll think about it. Look, i already gathered some requirements, Will i need something else?


In fact, you'll need to do something else. You need to meet the federal medical certification requirements. Besides, you need to have proof of your legal presence in the U.S.


O.k, o.k, i'll write that down right away. See, i would like to talk about some renewal fees, specifically on those for the class H or X.


For those classes you must pass the hazardous materials knowledge test at a DMV office. That would be within 2 years before your renewal, paying an additional fee of $5 for the test.


That fee would be a standard for everyone?


Sorry, but no. The following counties residents must pay an additional supplemental Metropolitan Commuter Transportation District fee: Bronx, Kings, Brooklyn, New York, Manhattan, Queens. That fee would be $1.00 for every 6 months the permit or driver license will be in effect.


What about if i'm a temporary visitor?


You'll need to provide a proof of legal residence in the U.S.


What original documents do i need to replace card?


You need proof of citizenship.


Did you previously report child's U.S. citizenship?


No, I have not reported child's U.S. citizenship to you.


Unfortunately, no relevant information is found.


Does it cost anything to replace my child's card?


To replace you child's Social Security it is free if it is lost or stolen.  However, you may not need to replace card yet if you know the social security number.


Another query about receiving benefits. That will suffice. And what can you tell me about this Direct Express card I've been hearing about ?


The Direct Express card is a debit card you can use to access your benefits. And you don't need a bank account. With the Direct Express card program, we deposit your federal benefit payment directly into your card account.


Sounds great. How can I sign up for such a card?


It's quick and easy to sign up for the card. Call the toll-free Direct Express hotline at 1-800-333-1795. Social Security can help you sign up.


Alright. Back to direct deposit, what should I do next if I have an account?


Then should let the representative at the financial institution know that you are interested in signing up to receive your benefits by Direct Deposit.


What forms do I need for driving school?


A driving school instructor can only be certified when s / he is employed by a licensed driving school


For additional information see below


What do I do if that does not apply to me?


How do I get more info on this?


DMV may conduct periodical inspections and audits to make sure you are following these requirements .


Hello, I would like information on how financial aid works


are you planning to attend college or vocational school?


yes


financial aid is essential. We'll explain how financial aid works, resources to pay for college, and loan repayment options.


Regarding the Master Note (MPN), is it eligible only for graduate students? Or can postgraduate students and professionals also access it?


Graduate students and Professional students, are totally eligible.


And that goes for the different types of loans, like Subsidized and Unsubsidized?


That's right. It applies for both types of loans.


And of course, i guess it applies for those Direct Plus Loans you mentioned earlier.


Totally right. It is also valid in that type of loan.


Do you want to know who has to go through the procedures to get a MPN?


No, it's not necessary. I guess it is for Graduate and Professional students, right?


That's right. Would you like to know how much time you would invest in a MPN session?


No, i don't think i need to know that right now.


Would you like to know what do you need to obtain that MPN, then?


No, not at all. I think i wrote that down a time ago.


What original documentation do I need to get a Social Security Card for my child?


Firstly we need to establish citizenship


Have you already established your child's US citizenship with us?


Yes I have


The original documentation needed for citizenship is a US birth certificate or US passport


What if I don't inform you of my child's name change?


This could delay any tax refund due to you or your child


What is needed if I have already established my child's name with your department?


Have you changed your child's name on their Social Security card?


No, not yet


Agent Orange exposure on Navy or Coast Guard ships


Did you serve on a Blue Water Navy vessel offshore of the Republic of Vietnam , or on another U.S. Navy or Coast Guard ship operating in the coastal waterways of Vietnam , between January 9 , 1962 , and May 7 , 1975 ?


yes serve on a Blue Water Navy vessel offshore of the Republic of Vietnam


Can I get disability benefits from VA?


You have an illness we believe is caused by Agent Orange called a presumptive disease


yes


You may be able to get disability benefits if the below descriptions are true for you


Blue Water Navy Veterans and Agent Orange


you can file a new claim based on this change in law .


more information please.


Read below to learn more about eligibility requirements and how to file a claim .


illnesses related to Agent Orange exposure


Do you have any knowledge of Agent Orange? Who is responsible for that?


Both Veterans and qualified dependents are covered.


This is a result of Public Law 116 - 23 , the Blue Water Navy Vietnam Veterans Act of 2019 .


What documents do I need to get a replacement Social Security card with my original number?


This will depend on your citizenship status.


Do you have your birth certificate?


Yes, I have it.


Excellent. You will need to submit your birth certificate to obtain your card.


Will Social Security accept a photocopy of my birth certificate?


No. It must be the original document or a copy certified by the agency that issued it.


What about a notarized copy?


No, we can accept notarized copies.


Will Social Security accept any other documents besides a birth certificate?


If you do not have a birth certificate, Social Security may accept your religious record with your date of birth before the age of 5 or a U.S. hospital record of your birth.


What documents do I need to prove my identity?


Any document you submit must not be expired. It should also show your name and date a birth or age. We also prefer that it has a recent photograph of you.


Will this ensure that I can get a replacement card?


Yes, as long as your documents are accepted, you should have no trouble getting a new card.


Can you tell me what is the Supplemental Security Income Benefits?


clear The SSI Supplemental Security Income program pays benefits to disabled adults and children with limited income and resources.


Can I be eligible to apply for SSI online?


Are they between 18 and 65 years old?


yes


Have you never been married?


Yes, i got married


You cannot currently apply for SSI Supplemental Security Income online if you do not qualify.


and in the case of a person 65 years or older does not qualify?


For information about this you should Call us at 1-800-772-1213.


If you have hearing problems?


in this case you can call us at TTY 1 - 800 - 325 - 0778


hello I need information about CDL


Do you want to know if you will receive a temporary CDL after passing your driving test?


do not