You would still need acceptable proof of ownership which is a NY State or out of state transferable registration or title certificate signed by the previous owner to transfer to you.


I'm here for a school loan deferment


I can help you find out if a deferment is the best option for your situation.


what else can I do?


You can consider income-driven repayment.


Sure, and if I'm not paying the interest, how does it work during the forbearance of a federal family education loan?


Unpaid interest is capitalized and the total amount you repay over the life of your loan may be higher


what is discretionary forbearance?


Your loan servicer decides whether to grant a request for a general forbearance. For this reason a general forbearance is sometimes called a discretionary forbearance.


Are there any restrictions for drivers with not so good records or problems?


Does your driving history include alcohol related violations?


No not at all


Unfortunately, no relevant information is found.


Do you have to put an ignition lock device on the car?


It may be a requirement, yes


Are there any other restrictions to be put on  if that is the case?


You could be subject to instal an ignition interlock


What are the fees for those?


They vary and can be found on the ignition interlock page at the NYS Division of Criminal Justice Services Website


What if you are convicted?


Then unfortunately your driver license will be revoked


How long will they be revoked for?


Your driver license will be revoked for a minimum of 30 days


If I receive a suspension notice and still have not responded regarding my TVB ticket, what happens next?


Have you, or do you intend to, continue to ignore the ticket?


I have ignored my ticket up until this point


If you fail to respond to the ticket, you will receive a conviction, which is known as a default conviction, and this is the equivalent of a guilty finding


How do I enter a plea in relation to a violation received that results in 5 or more points?


You must contact the court directly. Any suspension received due to a traffic ticket is an indefinite suspension. This means that your driver license is removed until you pay a suspension fee of $70


What are the ways open to me to respond to a TVB  ticket?


Most of the TVB tickets can be responded to online. You have the choice to schedule a hearing for the traffic ticket or you can pay the fine associated with the ticket with your credit card


What exactly is the Traffic Violations Bureau?


The TVB is associated with the DMV and is a department that processes tickets for non-criminal traffic violations. This department is active in the five boroughs of New York City. Our brochure explains more about what the TVB entails


What happens if I have 3 or more alcohol-related convictions on my driver record?


In this instance, if you plead guilty to any violation that results on 5 or more points may result in you having your license revoked under Part 132 of the Commissioner's Regulations. You should consult an attorney in this regard before entering a plea


I need to change my license from Class D to Class E.


Have you completed the necessary requirements?


No, I haven't done it yet.


Do you know what identification you need to bring to the DMV?


Yes, I know which one.


Find your proofs of identity to bring to an office.


Regarding temporary visitors and international students, what is the additional charge associated with the replacement of a real ID by mail?


You should include a money order or check for $17.50 made payable to "Commissioner of Motor Vehicles".


What is the address for replacing a REAL ID by mail?


If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874.


What forms of payment were acceptable for paying for the replacement of my REAL ID by mail?


If requesting by mail, you can include a check or money order.


What forms of payment would be accepted if I went to the DMV?


If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card.


How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway?


If you have recently moved, you need to first change your address and then order the replacement card.


IS there any other places I can consult I have questions


If you have questions or need help understanding how to set up or change direct deposit online ,p  call ourtoll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office


oh ok thanks so much


are you deaf or hard of hearing?


yes.


call our toll - free TTY number , 1 - 800 - 325 - 0778 , between7 a.m. and 7 p.m. Monday through Friday


where can I find more information?


How to Set Up or Change Direct Deposit of Benefit Payment Online


Log in to your account .s  Sign in and Select the blue Benefits & Payment Details link on the right side of the screen .


how long is the process?


Creating a free my Social Security account takes less than 10 minutes , lets you set up or change your direct deposit and gives you access to many other online services


I need help with the Program of Comprehensive Assistance for Family Caregivers


Are you a family member caring for a Veteran with disabilities?


yes


We want to support you, we recognize that family caregivers enhance the health and well-being of Veterans they care for in their home. We can help you find out if you qualify for the Program of Comprehensive Assistance for Family Caregivers and how to apply


what kinds of benefits are available for the caregiver?


You may be able to receive caregiver education and training, a monthly stipend payment, and other benefits


I'm interested in those classes, but how much would the monthly cost be more or less? Do you know about  . How do I get champva benefits?


You ll need to apply for these benefits


At least one of these must be true?


The spouse or child of a Veteran who s been rated permanently and totally disabled for a service - connected disability by a VA regional benefit office


yes, nothing more?


You can only get health care through CHAMPVA if you don t qualify for TRICARE and at least one of the descriptions below is true for you .


any other requirement


you may be able to get health insurance through the Civilian Health and Medical Program of the Department of Veterans Affairs CHAMPVA .


Hi, who did you provide Social Security benefits to?


One of the things you should be clear about is being retireable.


Perfect, what else do I need to know?


Social Security can provide benefits to several of your family members.


Where can I find more information?


You can visit us and look for more information on the subject.


I also need more infor about look for more information. What if I live outside the U.S.?


If you do not live in the U.S. or one of its territories you can also do this by contacting the nearest U.S. Social Security office , U.S. Embassy or consulate.


How much will I receive if I go into retirement earlier?


Between age 62 and your full retirement age, the amount will be permanently reduced by a percentage based on the number of months up to your full retirement age.


I see. Can I get benefits for my spouse?


Yes, you may. If you are divorced, you may still be able to get benefits on your ex - spouse's record.


How do I change direct deposit?


do you have one set up?


yes.


Do you want to set up or change the direct deposit of your benefit payment ?


yes I do


We are constantly expandingand improving our online services , including the ability to set up or change your direct depositinformation


Why do I need a bank account?


You have direct deposit, correct?


yes


] As of March 1 , 2013 ,you are required to receive your payments electronically


what is direct deposit?


Direct deposit is a simple , safe , and secure way to get benefits


hello I would like to know What happens if I plead guilty to a violation that results in 5 or more points?


Do you have 3 or more alcohol related convictions in your entire driving record?


do not


You just want to know who to contact for this type of traffic ticket?


Do you want to know what measures are taken in New York?


Yes


a question a suspension that can provoke?


Some convictions can cause the suspension or revocation of your driver's license.


Where can i get more information?


For more information, see Suspensions and Revocations or read the DMV brochure Suppose your license was taken from you


What can i do because I do not agree with the Boards decision?


Do you have new and relevant evidence that supports your case?


Yes, I definitely have new and relevant evidence.


Then you are able to file a Supplemental Claim and you can also make an appeal to the U.S. Court of Appeals for Veterans Claims.


Well, I'll bring my grandson with me. He's a good boy. By the way, can I do something about a board decision? sincerely there is a part I would like to talk I consider they made a bad decision and for the good of all it should be fixed


Do you disagree with the Board's decision and have new and relevant evidence that supports your case?


Yes, I do. Very much.


In that case you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims.


And which options do I have to appeal a judge?


If you want a Veterans Law Judge to review your case as quickly as possible,  you should choose a Direct Review.


What if I have new evidence? My grandson helped me gather information that can be presented to support my claim.


You have the option to add new evidence for a judge to review. You'll have to submit this evidence within 90 days from the date VA receives your Board Appeal form.


Where can I get additional information regarding the process of registering a vehicle I bought at a sheriff or marshal auction?


Do you need more help regarding this topic?


Not at the moment, I'm only querying this currently


Are you a resident of the United States?


If I wasn't a resident of the US, would I be able to register a vehicle in New York that I bought at a sheriff or marshal auction?


If you are not a resident of the US, you can register a vehicle in this example so long as you meet the registration requirements


I do meet the registration requirements


Because you meet the registration requirements, you can register the vehicle here


What are the rules regarding Vehicle Identification Numbers on vehicles or motorcycles?


New York State has laws regarding VINS which are there to protect consumers


What does a standard complaint process entail?


Has a complaint been filed against you?


No.


Has the complaint been resolved with the CSR?


Not even.


Unfortunately, no relevant information is found.


I would like to take this in front of a judge, can you run me through what will happen?


Yes if it goes to court you are entitled to hire an attorney and to bring that attorney to the hearing.   The DMV will be the petitioner and the complainant may be a witness for the case.


And would you like to know for after the hearing?


No that's okay, I've already read about that.


There is a difference between civil and criminal outcomes, does that apply to you?


Yes could I lose my truck?


You must pay all fines and penalties in order to maintain your operating privilege. You will receive a letter from the DMV shortly after the hearing.


a somewhat related issue, I need to file a complaint against the DMV regulated auto company, by what means could I do it?


Submit a vehicle safety complaint report.


I need to get my kid his first social security card. He's born in the US.


First, you should provide Social Security the birth record of your son to prove he's born in the U.S.


just so you know...


Yes?


Social Security will contact the office that issued your son's birth record to verify it.


What if I don't have a state-issued birth record of my son?


Other documents, like his passport, can be used to prove your son's age.


Since the process can take some time, is there a way to claim my child for tax purposes until the process is completed?


Yes, you can contact the Internal Revenue Service and ask them for the form W-7A, Application for Taxpayer Identification Number for Pending U.S. Adoptions.


My kid lived outside the States for quite some time, what can I use as proof that he has never gotten a social security number?


You can use his passport or any record that shows he lived in another country. It could be school records or employment records.


Are there exceptions to the need for providing a birth certificate for U.S. born children?


Yes, but only for parents that apply for a social security number at the hospital when the baby is born.


Hello. Will you help me correct my child's social security card?


Sure. Have you legally changed your child's name?


No. my child's name has not changed.


Is your child employed?


Yes, she is working.


Your child will need to tell her employer that she is correcting her social security card.


Will she need to submit her driver's license?


Yes.


What IDs will you require?


She will need to submit her driver's license or a state issued ID card.


What if all her IDs have her old name?


As long as we can verify her ID, we may be able to accept current IDs with your child's new name.


What exactly is a co-signer or an income-driven repayment plan application?


A co-signer happens to be a spouse of an applicant who asks for the income-driven repayment plan request.


Do you know you are not responsible to repay the loan by sigining a borrowers IDR application as a co-signer.


Yes, I have read that I am not responsible to pay back the loan as a co-signer on my spouses IDR.


What if I do not have a reference number to co-sign?


Ask your spouse because they were sent an email containing the reference number or they can access the reference number by logging into StudentAid.gov.


I'm still hoping to learn more about the TEACH Grant. Could you explain what a TEACH Grant is?


It's a program that provides funds to students who are completing or who plan to complete coursework that is required to begin a career in teaching, and agree to teach full time for at least four years at an elementary school, secondary school  or educational service agency that serves students from low-income families and to meet other requirements


Who should complete this program?


Students who are receiving a TEACH Grant  and who have completed TEACH Initial and Subsequent Counseling for the same Award Year


ow long will it take  the ATS process ?


It must be completed in a single session of 20-30 minutes


can you give me details of Reserve Educational Assistance Program (REAP)


The Reserve Educational Assistance Program REAP ended on November 25 , 2015 , but under the National Defense Authorization Act of 2016 , some REAP benefits will remain in place for 3 more years . Learn more about what this change means for you


How does it affect me that REAP has ended?


yes


Find the description below that best fits your situation to learn about how this change affects you , and what to do next .


were you actively using REAP benefits on November 24, 2015 does that affect you?


You can keep using your REAP benefits until November 25 , 2019 .


If you applied for REAP after November 24, 2015, can you?


You re not eligible to receive REAP benefits , but you may be eligible for Post-9/11 GI Bill benefits . We ll review your application and give you the benefits you qualify for


You re no longer eligible to receive REAP benefits , but you may be eligible for Post-9/11 GI Bill benefits . Learn more about the Post-9/11 GI Bill


ok tell me the requirements?


Established REAP eligibility before November 25 , 2015 ,


not


You cannot credit your REAP eligibility for your GI Bill Post-9/11 eligibility


Hello there, I came here looking for more information about a CDL.


Then you're in the right place. Are you wondering if you get temporary CDL after I pass my road test?


No, I'm aware that I won't get one.


Are you wondering what the fee for a CDL is?


Yes, I would like to know what it costs.


It depends on the expiration date and the class of your current driver license, and the date that you receive your CDL.


What if I have a CDL from another state?


Do you want to get a New York State CDL?


Yes.


In that case you must apply for your CDL at a DMV office and surrender your out-of-state CDL.


Do I have to prove that I live and work in the U.S. ?


Yes, you must also prove your legal presence in the United States.


How can I get spouse SS benefits?


you may be able to get spouse retirement benefits if you are at least 62 years old and your spouse is receiving benefits.


Are you divorced?


no


I have noted that this is N/A to you


I am not divorced what else do I need to know?


read " If You Are Divorced


If I am separated from my husband, and he is eligible, will I be eligible?


Yes, if the marriage lasted long enough.


Btw, do you know about financial situation. How much will I receive at full retirement?


your benefits may be affected by the retirement earnings test


Will this decrease my spouses retirement benefit?


This will not decrease your spouses retirement benefits


HoWhat happens if I begin receiving benefits before full retirement age?


If your receive benefits begore full retiremtn age the amount will be reduced based on the percentage of nu mber of months up to your full retirement age


What if I don't live in the U.S. how do I apply?


You can contact the nearest U.S. Social Security office , U.S. Embassy or consulate if you do not live in the U.S. or territorie of


when I finish the Reserve Educational Assistance Program (REAP)


The Reserve Educational Assistance Program REAP ended on November 25 , 2015 , but under the National Defense Authorization Act of 2016 , some REAP benefits will remain in place for 3 more years . Learn more about what this change means for you .


How does it affect me that REAP has ended?


Find the description below that best fits your situation to learn about how this change affects you , and what to do next


which are the requirements?


Established REAP eligibility before November 25 , 2015


yes


Lost eligibility when we retired that program on November 25 , 2015


Yes Can you credit your REAP eligibility for your GI Bill Post-9/11 eligibility


If you apply for REAP benefits but don't start


You are no longer eligible to receive REAP benefits, but you may be eligible for post-September 11 GI Bill benefits. Learn more about the post-9/11 GI bill


What if I fail the course? Can I receive a course fee refund?


If you do not meet all the requirements to complete the course or meet the minimum test score requirements


that's my case


you can not receive credit for course completion and you can not receive point and insurance reduction for the course


What is the cost of an I-PIRP course?


The cost is set by the course sponsor and the fee varies from one course to another course


What is the procedure for course cancellation?


the sponsor can not conduct the course or any part of the course?


not


give me more details of the costs of an I-PIRP course


Your cost is stated clearly before you register for the course . It is to your advantage to compare courses and their fees


I don't think I qualify, but who qualifies for what benefits?


Even if you do not qualify for benefits on someone else's record some members of your family may qualify for benefits on your record.


Do you have more info on this?


Yes, are you interested in information about benefits for your family?


no, mainly about myself


Has the person you want to qualify for benefits never married or had children?


no they haven't


You can look at some of our resources to find more information.


Do you know how surviving family members will receive compensation after a loved one passes away?


Yes, with the Survivors Planner you can learn how family members are protected


is there a way to look at what retirement benefits someone might get?


You can use our Retirement Estimator to get a personalized instant estimate of retirement benefits


Tell me about the program of comprehensive assistance for family caregivers please.


Are you a family member caring for a Veteran with disabilities?


Yes, I am. My husband is a veteran who ended up in a wheelchair after a grenade detonated right next to him.


In that case we want to support you. We recognize that family caregivers enhance the health and well-being of Veterans they care for in their home.


Ok Thank you, I would also like to know about obtaining medical attention, if I already apply to this, what should I expect?


You'll have to refer to additional material to find that out.


Are there more information you can give me about the topic?


Sure. We have available for you some valuable information, such as the VA health care copay rates for different types of care, tests and medications.


Do you want to know about some other Veterans benefits and services?


That would be very touching of you. Yes please.


Well, yo have the s¡disability compensation pay.


What else?


There are specific health needs and conditions, like service related conditions.


I need to know what documents i need because i have a corrected card for a foreign born u.s. citizen child


Did you legally change your child's name?


Yes i did change it


Then yes, it is important to tell Social Security so you can get a corrected card


Do i need to show proof of who they are?


Yes we will need proof of their identity


Do i need to send the original documents?


Yes, you are required to have the original documents or certified copies


What identification do i need to provide?


I can tell you what information is required


What if i cannot have all the documents within 10 days?


If you cannot have the required documents we will need to see some other type of identification


Can you explain what a co-signer is?


Yes, with the income-driven repayment plan the co-signer is the spouse of the applicant.


Do you know that the co-signer is not obligated to repay the loan by signing a borrowers IDR application?


Yes, I understand that I am not obligated to pay back the loan as a co-signer on the borrower's IDR application.


What about the reference number/co-sign code?


The IDR applicant should have given you the reference number/co-sign code.


Are you familiar with Counseling Type? And what about financial awareness counseling?


Financial Awareness Counseling provides tools and information to help you understand your financial aid and help you manage your finances.


I see. What if PLUS credit counseling is completed voluntarily?


If PLUS Credit Counseling is completed voluntarily and you are determined to have an adverse credit history by the U.S. Department of Education within 30 days of PLUS Credit Counseling completion, your PLUS Credit Counseling requirement will be considered to be fulfilled.


Well, what can you tell me about exit counseling?


Exit Counseling is required when you graduate, leave school, or drop below half-time enrollment. Exit counseling provides important information to prepare you to repay your federal student loan.


Hello, I would like you to help me how to apply?


You must send    Original installation request pdf VS-1    a copy of your completed original sealed and signed Guarantee Bond


Do you have your Certificate of Authority?


do not


Don't have your Trade Name Proof yet?


Don't have your proof of Workers' Compensation Insurance?


do you have your deposit?


Unfortunately, no relevant information is found.


how should i apply?


You must sendOriginal installation request pdf VS-1a copy of your completed original sealed and signed Guarantee Bond


What are the original documents needed for getting an original social security card for a foreign-born U.S. citizen adopted child?.


The first thing you'll need to do is to prove your child's citizenship.


Do you happen to have lost the child's certificate and are unable to get another one within 10 days?


I haven't lost the child's birth certificate.


But my child lived outside the United States for quite some time.


In that case, you'll need to provide a document that proves that your child lived in another country and does not have a social security number. You could use records like the child's school records or employment records.


Is it possible to get him a number assigned before the adoption process is completed?


It is possible, yes. In some cases, we do assign a number before the adoption process is completed but you may want to wait.


What other documents can I use as proof that my kid decided outside the US for a long time?


apart from the ones mentioned before, any document that shows long-term residence in another country would be enough.


And what documents can I use to prove my identity?


Good documents to use as proof of identity are your U.S. driver's license or a state-issued non-driver identification card.


Yeah, i need help. I want to know about the process to replace a SSN card, please. I'm a non citizen adult.


No problem. You can do that, in case your current SSN card got lost or stolen, free of charge. But, what is really important for you is to know your SS number. If you do know that, then you don't need to get a card replacement.


Are you in need of that replacement with work purpose or for other reasons?


No, i'm not in need of the card for any of that. Just wanted to know about the replacement process


Let's say i don't have permission to work. Can i still apply for a social security number?


Sure. If you are in that scenario, you can still apply for a SSN under certain circumstances, such as requested for a federal or local law in order to get some assistance benefit.


I see, thanks. And being a non citizen, what documents i would need to apply, please?


Well, you'll need to show you current inmigration document, as specific as it get, you need Form I-551, Immigrant Visa and I-766, EAD or work permit.


You said before, a federal law could require me to provide a SSN in order to get some benefit, right?


That's correct. Some government benefits or services, requires from you to provide a SSN. That's regulated by federal or local law.


Good to know that. Say, what about those are students?Do they need to present some permit?


Indeed, they need to do that. Any F-1 student who need a replacement, must present the I-766 work permit from DHS.


I'm looking for information.


No problem. You can get access to a subsistence allowance that will help you get pay for your basic needs.


Besides, you can get access to thers benefits and services as veteran.


And what are this benefits?


by the way, about more benefits and information of GI Bill, if I have difficulties with the course, can I pay to have advice from a tutor?


Yes, if you're using VA educational benefits and you're struggling with the coursework, you might be able to get help paying for a tutor.


The GI Bill benefits can help you to pay for school or training.


And how can I get information about this?


You can go to VA for vets and ask questions online.


There are online learning programs?


You can get free classes for a year on linkedin on linkeding premium and linkedin learning.


There is any kind of information blog where I can get information or news?


You can always get updated through your email, on benefits from the veterans benefits administration.


What kind of information or assitance they will give me?


You'll get assistance of how get a career and employment assistance, how to manage your career among other things.


Hello, I would like to know what to do once I have applied?


Once we receive your request, we will review it and contact you if we have any questions. We may request additional documents from you before we can process your request.


How can I check the status of the request?


You can check the status of your application online using your personal my Social Security account.


can't verify your status online?


If I find it difficult to verify it online


in that case you can call us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. at 5:30 p.m., Monday through Friday.


What do I do while preparing to apply for benefits?


First gather the documents listed on our Medicare, Retirement & Spouse Online Application Checklist. Instructions on how to submit your documents will appear at the end of the online application.


where can I get more information?


visit Appeal a decision.


How do I request the benefit?


Applying online is the easiest way to complete your application in a time that works for you, without having to go to the Social Security office. You can also file an application over the phone or at a Social Security office.


Hello, I recently moved from Texas, and I already read a few stuff about how to change my license. But I need additional information regarding my road test , could you help me out?


You need to know if you can get the road test waived?


Yes. I don't want to go through a motorcycle road test again. I already own a motorcycle license.


We can waive the test if you are qualified and you complete an approved course.


Do you want more information?


Yes, I'd like to get more information.


To get more information please visit the New York State Motorcycle Safety Program website, or call at 1 - 800 - 446 - 9227


Thanks! BTW, I'm planning to stay here for a few months so I'd like to become a resident of New  York. In that scenario, would I be able to exchange my out of state motorcyclel license for a New York one?


Yes, when you become a NY resident, you can exchange your license for a NY license.


In the meantime would I be able to drive a motorcycle with my out of state license?


Yes! You can drive normally as long as you have a valid motorcycle license issued by another state where you are resident.


How can I know if I have a valid motorcycle license from another state?


One more quesiton, I personally know that here in New York safety guidelines are different, I want to learn more about that, what can I do?


Motorcycle safety information is available from the New York State Governor s Traffic Safety Committee.


I need to correct my financial aid application and submit it right


Filling out and submitting your FAFSA form is an important step in the journey to paying for college


can I check how my application is going?


Did you submit it online or on the myStudentAid mobile app?


no I sent it in the mail so now what


how can I correct my application?


Once your application has been processed you can correct your FAFSA form online or on paper


do I need to contact my school aid office for anything?


You should keep in touch with your school's financial aid office so that you understand the whole process of receiving your aid


If my application says it is processing can it mean something is wrong?


No, they would tell you if something is wrong. The processing is the current status of your application


I am having a problem with the financial aid that I am receiving and specifically with the way my school is administering the funds from this aid. Is there anywhere that I can make a complaint?


Have you good reason to believe that your school is not performing as it should in the administration of your financial aid?


Yes, I believe they are doing a very bad job of handling my financial aid


In that case, I will direct you to the relevant section on the website that deals with all things financial connected with schools, where you will find the relevant information necessary to help you


What happens if I believe that I have evidence that my school is in violation of its own policies or federal regulations with regards to the handling of my funding, where do I go with this?


Something like this could arise when your school incorrectly calculated your eligibility for federal student grants, loans or work-study


Is there a difference between the Iraq and Afghanistan Service Grant and the Pell Grant?


The maximum amount awarded by the Iraq and Afghanistan Service Grant is the same as that awarded by the Pell Grant. With both of these grants, your EFC is not affected which means that your eligibility for any need-based federal student aid will also not be affected


How do I further my complaint with my school over my belief that they have mishandled the administration of funding of my financial aid?


The next steps you take depends on the particular situation. If you have tried to solve the problem between the school and yourself but to no avail, then you may contact the Federal Student Aid Feedback Center or call 1-844-651-0077. If you suspect that your school has given your funding to someone else, then you should familiarise yourself with identity theft and how to report it to our Office of Inspector General Hotline


Is there anywhere I can go to learn more about military service?


The best way to learn more about the military is to contact a recruiter in the relevant area of the military


I need a quick lesson on complaints and all of that


Has a complaint been filed against your business?


yes


Okay, well a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.


what if we think there was no wrongdoing from our part and we say no to resolving this in favor of the person who complained?


If any offer is rejected then a hearing must be held


who gets involved if we don't come to an agreement when the DMV consumer rep tries to resolve this?


If it is not resolved the case will be sent to an Automotive Facilities Inspector for a formal investigation.


What must Corporations and Limited Liability Companies (LLCs) do?


If you re a Corporation or LLC you must submit a copy of your Filing Receipt from Department of State and instructions can be found on NY State website.


What if I do not have Proof of Workers Compensation Insurance?


Then you don't have Proof of Workers Compensation Insurance?


Yes, I do not have proof of Workers Compnesation Insurance.


Then you must not submit an application to the DMV yet.


I would like to apply for a Social Security Card for my child, what documents do I need to submit?


First off you must prove your child's citizenship.


Do you possess a U.S .- State - Issued birth certificate that recorded your child's birth before age 5?


Yes I have it.


Well you must submit this document.


If I don't have it what happens?


In that event, we may consider other documents, such as your child 's passport, as proof of age.


Do I need to prove that he lived in the Untied States?


We may ask you for information about schools he went to.


What i.d.do I need to show ?


You must provide us with either a U.S. driver 's license or a State - issued non - driver identification card.


Do I need to bring him to your offices?


If you child is age 12 or older and requesting an original Social Security number, he must appear in person for an interview.


What documents do I need to apply?


We will need original documents for U.S. citizenship


Have you established your childs us  citizenship withus?


no


What happens if my child is not a u.s. citizen?


] Social Security will ask to see a current DHS document .


What if I don't have a specific document?


we will ask to see other documents  Any documents submitted , including the following , must be current not expired and show your name , identifying information date of birth or age and preferably a recent photograph


What else can I use as proof of identity?


U.S. driver 's license or a State - issued non - driver identification card


Is there a fee to replace a card?


You can replace your child 's Social Security card for free if it is lost or stolen


How Group Life Insurance for Veterans (VGLI) works


With Veterans Group Life Insurance VGLI , you may be able to keep your life insurance coverage after you leave the military for as long as you continue to pay the premiums .s   Find out if you qualify for VGLI and how to manage your coverage


Am I eligible for Veterans Group Life Insurance?


You may be able to get VGLI if you meet at least one of the requirements


Okay, that's it. Is TSGLI available to me because of a traumatic injury?


You may be able to get TSGLI if you were insured by SGLI when you experienced a traumatic injury


what are the requirements to qualify


if you meet all the serious requirements eligible for the program


so tell me how to be eligible what are the requirements


You may be able to get TSGLI if you were insured by SGLI when you experienced a traumatic injury and you meet all of the requirements


All of these must be true


Have a scheduled loss that is a direct result of the traumatic injury


no


then you cannot be eligible for these benefits


Can I get retroactive TSGLI for a past injury?


You may be able to get retroactive TSGLI meaning that it takes effect starting from a date in the past if you were injured between October 7 , 2001 , and November 30 , 2005


You can answer a few questions I have about social security credits. I'd like to know how many I require to qualify for certain benefits.


Of course. You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.


Alright, and what are those credits based on?


Credits are based on your total wages and self-employment income for the year. You might work all year to earn four credits, or you might earn enough for all four in much less time.


How else do I earn credits then? Are there any resources on that?


Yes. You can read our publication, "How You Earn Credits," for more information.


Okay. So how many credits do I need for disability benefits?


Are you eligible for disability benefits?


No, but curious about this.


So, tell me, what happens if I don't reach the minimum amount of credits?


We can not pay benefits to you if you don t have enough credits. We use the amount of credits you've earned to determine your eligibility for retirement or disability benefits, as well as your family's eligibility for survivors benefits when you die.


tell me about college tax benefits


Tax benefits can be used to get back some of the money you spend on college.


tax credits?


Tax credits is one way to offset the costs of college or career school by lowering the amount of your income tax.


no


what's one way to use a tax credit?


You can use the American Opportunity Credit it allows you to claim up to $2,500 per student per year for the first four years of school as you work toward a degree.


is there a savings program?


You will need to ask the financial aid office whether the college you plan to attend participates in one of these programs.


any tax deductions to help?


You can take a tax deduction for the interest paid on student loans. The benefit applies to all loans used to pay for higher education expenses, and there is a maximum deduction of $2,500 a year.


Hey, I came here to learn more about program reviews. Perhaps you can explain some things to me.


Of course. Do you want to know what our duties are when it comes to reviews?


No, I'm aware of that.


Can I read about the final program review determinations for the fiscal year 2015 somewhere?


Yes, we have the information for the fiscal year 2015 here.


How do I locate Final Program Review Determinations from completed third-party servicer program reviews?


Simply visit the "Third-party Servicer Program Reviews" page. An overview of the top program review and audit findings by fiscal year is also available.


So what are those duties you mentioned before?


Federal Student Aid FSA routinely conducts program reviews to confirm that a school meets FSA requirements for institutional eligibility, financial responsibility, and administrative capability. During a program review, reviewers evaluate the school's compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the school must take to improve its future administrative capabilities.


I see. And what do your annual reports show?


The annual reports detail by frequency the most common findings identified in the annual compliance audits conducted by independent auditors , and identified through program reviews conducted by the Department of Education at institutions of higher education.


Tell me about the Direct PLUS Loan Application for Graduate/Professional Students


As  I said before, that allows you to authorize the school to use your loan funds to satisfy other educationally related charges after tuition and fees and room and board have been paid. You are not required to provide this authorization.


Hi, i'm kinda looking for information about pensions for Veterans, Can you help me on that?


Sure. Those benefits are meant for some wartime veterans and their survivors. Of course, if you're interested, you'll have to meet certain requirements.


Before further proceeding, would you like to know what other information is available to you through this channel?


Yes, please. The more, the better.


All right. Through this channel, you can get information about how to get veterans pension benefits, plus managing your pension benefits and finally how to get more information and resources.


That can't be everything, i think. Is there anything else?


You thought well, indeed. You have the guidelines about how to apply for health care benefits and how to manage them.


To get these benefits, i guess it would be eligibility-based, isn't?


That's totally correct. You have to go through the eligibility process.


What else could you tell me about managing my pension benefits?


In that regard, you can check your Veterans claim for a disability compensation or pension benefits, along with check an appeal status, if you have any.


Where can anyone who is surviving spouse see it's compensation amount?


You can refer to Dependency and indemnity Compensation claim status to check that.


Good evening, i've been looking for information on applications for a dealership, what can you tell about that topic?


No problem. For applying, you must submit a Form VS-1 also known as Original Facility Application, plus a copy of your complete original, sealed and signed Surety Bond.


Moving on, Do you want to know about the certificate of authority?


It would be of great help, yeah.


Are you in possession of a certificate of authority?


No, i don't have any right now, but there's no problem with that, right?


In any case, can you just tell more about that certificate?


Sure. The certificate of authority and sales taxes ID number are issued by the NYS Department of Taxation and Finance. To get one, you may apply visiting the DTF website. After you complete the process, be sure to record your Sales Tax ID on to the Original Facility application.


All this in via online, isn't? There's nothing like mail or something involved, right?


Sorry, but there's some mail involved. You must submit a hard copy of your application, associated documents and fee to the NYS DMV Bureau of Consumer & Facility Services Application Unit at P.O Box 2700 Albany NY 12220-0700.


O.k, got it. I guess it can be helped. A last question, Do i have to do something if i have any employees for that dealership?


Indeed, you must do something. You have to submit proof of workers compensation insurance.


what are the steps to get a VA or direct mortgage loan


Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan . Your next steps will depend on the type of loan you re looking to get and on your lender


Do you want to know the details for most of the loans?


not


want to know the details for the Native American Direct Loan


If I am an active duty member, do I need to have the benefit?


A statement of service signed by your commander , adjutant , or personnel officer showing this information


How do I prepare before starting my application?


you ll need a copy of your discharge or separation papers DD214


How do I apply for my VA home loan Certificate of Eligibility?


Go to eBenefits to apply


I'm applying for disability benefits and need to know what documents I need.


I can assist you with this. Would you like a list of documents need to prove eligibility?


Yes. That would be very helpful.


First you will need a birth certificate. Do you have one?


Okay. You will need to obtain one or provide another proof of birth.


Regarding a child's disability application, can I complete the SSI Supplemental Security Income Application and Child Disability Report online?


At this time, only the Child Disability Report can be completed online.


I see. Say, do you also have a phone number for those hard of hearing?


Yes, simply call our toll-free TTY number, 1-800-325-0778.


What if I don't want to do this report online?


In that case, you can call us toll-free at 1-800-772-1213.


Traumatic Injury Protection (TSGLI)


TSGLI also known as Servicemembers Group Life Insurance Traumatic Injury Protection provides short - term financial support to help eligible service members recover from a severe injury .


i i was covered by SGLI and experienced a traumatic injury while serving in the military


find out how to file a claim for TSGLI or appeal a past decision


learn about the benefits of SGLI, is there an online system?


Yes, there is the SGLI online enrollment system, where you can ask us online.


how do I know if I can apply for a life insurance?


You can receive financial counseling and online preparation about it.


What my family can do if they need to use the insurance but I'm not available?


Is very important that you keep your beneficiaries information updatd in your insurance process, so your family have a easier process in time of need.


What can I do if  I get rejected?


If you receive a denial letter, you can appeal with a VA form sglv 8600a.


Can you give me Post-9/11 GI Bill information (Chapter 33)


The Post-9/11 GI Bill Chapter 33 helps you pay for school or job training


How do I serve on active duty after September 10, 2001?


I just remembered to inquire about the benefits of the GI Bill? Is there more financial aid if my benefits don't cover everything?


The Yellow Ribbon Program can help you pay for costs that the Post-9/11 GI Bill doesn’t cover.


you may qualify for the Post-9/11 GI Bill Chapter 33. Find out if you can get this education benefit


May I ask something else regarding the requirements for Post-9/11 GI Bill in order to be eligible for the benefits?


Served at least 90 days on active duty either all at once or with breaks in service on or after September 11 , 2001


yes


if you can get these educational benefits you meet at least one of the requirements


What if he served for 3 years?


you would qualify for 100 % of the benefit . So if your school charges $ 22,000 for in - state tuition and fees , you would receive $ 8,800 if you had 90 days of active service and the full $ 22,000 if you had 3 years of active service


how to determine how much of the benefit


The specific amount you ll receive will depend on how much active service you ve had since September 10 , 2001 . We ll calculate this amount based on a percentage of the maximum benefit


Yes I'd like some information pertaining to the criteria of gainful employment and student aid.


An educational program must lead to a degree at a non-profit or public institution or it must prepare students for "gainful employment in a recognized occupation" in order for said program to be eligible for funding under the Higher Education Act Title IV student assistance programs.


What's earnings data and how is it calculated?


Are you employed?


No, not yet.


I'm having trouble understanding my Debt-to-Earnings (D/E) Rate Data. What are the little stars for?


On the spreadsheet, a single asterisk * indicates that the information presented in the field has changed from what was presented prior to the April 25, 2018, update.


Is there any way to get this spreadsheet online?


Yes we have information on how to [36] Download the Debt to Earnings data spreadsheet.


And how is the Annual Earnings Rate calculated?


The numerator is the calculated annual loan payment amount an estimate of the annual loan repayment amount based on the median educational debt of the members of the sample cohort. The denominator is the higher of the cohort's mean or median earnings obtained from the Social Security Administration SSA.


I need information about VA disability compensation and ratings


We can provide information about VA disability ratings. You can learn how we assign disability ratings and effective dates , and what to do after you get your rating .


Would you like to learn about other VA benefits and services?


Yes, I need more info on housing


We have disability housing grants for Veterans. You can find out how to apply for a housing grant as a Veteran or service member with a service - connected disability .


can you help me with my direct deposit information?


You can find out how to change your direct deposit information online with us .


for my VA?


Yes, you can change your VA direct deposit information online.


do you offer other kinds of help if we need added aid?


There is Aid and Attendance benefits and Housebound allowance. You can find out if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving .


one last question, can you tell me about my claim and what happens next?


Yes, You can find out what happens after you file for VA disability compensation , how long it takes us to make a decision , and what to do if you disagree .


I need to know more about what my disability rating means.


Have you gotten a disability rating decision notice from us?


No I don't think I have.


If I have that notice can I get any benefits from you guys?


You get the most benefits with a 100% disability rating. Do you know what your disability rating is?


Well I don't have a 100% rating. I think mine is lower than that.


Ok, even without 100% you may be able to get some benefits. Was your disability caused by working in military service?


Yes, I got hurt when I was in the Navy.


If you are unable to work because of your military injury, you can apply for Individual Unemployability.


Are there any more benefits I could get?


The best place to check for that is your local or state VA offices. They may be able to help you with buying a home or finding a job.


I need some help with an application for a disabled child.


Of course. First you should review the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income SSI benefits for children, and includes a worksheet that will help you gather the information you need.


Did you contact Social Security to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process?


No, I haven't.


Have you reviewed the Child Disability Starter Kit then?


Yes, I have taken a look at it.


What if I don't want to do this disability report online?


In that case you can call us toll - free at 1 - 800 - 772 - 1213.


And what if I need additional help?


In that case you can also call us toll - free at 1 - 800 - 772 - 1213.


Do you have a number for those hard of hearing? I have some issues with that.


Of course, call our toll - free TTY number , 1 - 800 - 325 - 0778.


Is it true federal student loans offer advantages over private student loans?


Do you need a loan to help with college?


No, at this time just looking at the differences?


Can you tell me the differences in federal and private student loans?


Federal student loans are made by the government, with terms set by law, and would include a benefit of fixed interest rates and income-driven repayment plans. Private loans are made by private organizations such as banks, credit unions and have terms set my the lender.


What if I apply for financial aid through the school?


Your school will include student loans as part of your financial aid package.


What makes federal loans better than private loans?


Federal loans offer a fixed interest rate and income-driven repayment plans not offered by private loans.  Private loans are given out by banks which set their own terms.


How do I get a federal loan?


You need to fill out the FAFSA form first.


Hi there. I'm looking information about the contact ways there is with you, and I heard something about virtual assistant and things like that.


Yes, you are talking about aidan our virtual assistant that can answer question about the federal student aid.


Do you know the tasks with aidan can help you with?


Yes, I have an idea about it. I guess it can help with questions about the loans and stuff like that.


That's right. You can test it at any time. Do yo have any common financial question right now?


That's pretty great. But no, I don't have any common question right now.


Great. you know that our assistant can help you find things in our site too?


Great. So he can serve has a guide too. That's pretty awesome.


Yes. You just need to type "where is" anything you need and Aidan will tell you.


The assistance also can help to find stuff like the balance of the loan or finding contact information?


Yes, that's right. Aidan is here to help you to find the answers.


For example, if I'm looking for my balance, how do I have to do the question?


You just need to type something like "what is my account balance?"


can you help me with information about the Educational Reserve Assistance Program (REAP)


Can it affect whether REAP has ended?


You can find the description below that best suits your situation to find out how this change affects you and what to do next.


Is VEAP eligibility mandatory, and do I have to meet all of the requirements?


Entered service for the first time between January 1 , 1977 , and June 30 , 1985


yes


Opened and put money into your VEAP account before April 1 , 1987


yes too


Put in $ 25 $ 2,700 on your own


yes i put in 500$


Finished your first period of service and didn t receive a dishonorable discharge


yes i not receive a dishonorable discharge


good then you are eligible to get these benefits


Can you tell me about CHAMPVA benefits please?


Of course. Are you the spouse or surviving spouse of or a child of a Veteran with disabilities or a Veteran who has died?


Yes. My husband was a veteran and passed away this February.


In that case you may be able to get health insurance through the Civilian Health and Medical Program of the Department of Veterans Affairs, CHAMPVA. Through this program, we cover the cost of some of your health care services and supplies.


Is it okay if I ask another question? About the Spina Bifida Health Care Benefits Program. Do you have any more information about it?


If you are the biological child of a Korean or Vietnam War Veteran and you have been diagnosed with spina bifida, you may qualify for disability benefits, including health care benefits.


do you also offer help for a relative that took care of a veteran?


If you are a family member caring for a Veteran with disabilities who was injured in the line of duty on or after September 11 , 2001 you could be eligible for health care benefits through the Program of Comprehensive Assistance for Family Caregivers.    We can help you find out if you qualify for this program and how to apply


what help would they get?


They may qualify for health care benefits and other caregiver support through the Program of Comprehensive Assistance for Family Caregivers


I also need info on the Camp Lejeune program do you have anything?


If you lived there during a certain time you may have had contact with contaminants in the drinking water there .  Evidence has shown an association between exposure to these contaminants and the development of certain diseases later on . You might be eligible for benefits if you developed a disease from your time there


Good to know. Do you happen to know aboutT R I C.Also, for XXXX . do you have anything else?


We have the TRICARE program, If you’re the family member of an active-duty, retired, or deceased service member, National Guard soldier, Reservist, or Medal of Honor recipient, you may qualify for the program


What happens if I had a lapse of insurance coverage during active duty?


In order to avoid these lapses of coverage, you are required to pay enough to maintain continuous coverage or to surrender your plates before any deployments.  If you were unable to do so, DMV has a procedure in place to exempt you from administrative actions upon your return.  You must provide a notarized statement that the vehicle was not used during the time in question, a copy of your military ID, proof of current insurance or surrender of plates, and signed and dated copies of deployment and return papers or DD-214 if separated from service.  You can present all of that at any DMV office or mail them to the Albany address.


Were you unable to pay enough to maintain continuous coverage for the duration of your deployment or to surrender your plates before you left?


That is not the situation as of yet.  I have a deployment coming up very soon.


Unfortunately, no relevant information is found.


Who can I discuss this issue with in deeper detail?


For further information you can contact the DMV call center.


Have extensions for registrations been granted to military returning from Iraq?


Governor Andrew M. Cuomo has given an Executive Order that all licenses and registrations for NY State military personnel returning from active duty relation to the war on terrorism and military action in Iraq will automatically be extended.


Do I need to notify DMV of my entry into the military?


It is suggested that military personnel file a Notification of Military Service to ensure that the license record is not purged once the expiration date has passed.


What is a CNC? How does one become a TNC conductor?


You definitely would need to contact one of the New York State licensed TNC companies which are Lyft and Uber.


Can authroized TNC drivers pick up passengers in NY City?


Only if you are authorized by the NY City Taxi and Limousine Commission.


hi i need help about GI Bill and other educational benefits


About the GI Bill benefits Learn how the GI Bill works and explore your options for paying for school or training.


Do you want to know what to do After submitting the application?


do not


Want to know How to apply for the GI Bill or other VA education and training benefits?


Do you want to know if you are eligible for the GI Bill or other VA educational benefits?


Yes


What Other VA benefits and services do you offer?


VA Transition Assistance Learn about the VA benefits available to you and your family as you leave Active Duty, the National Guard, or the Reserve.


Is it necessary for me to update the VA if there are changes on my personal information?


Yes, it's important to update your information with us if you change your marital status, have a baby, adopt a child, or experience any other life change that could affect your rating or payment.


Well, and if I have to change my address in the future, where can I make this change of information?


You can go to VA.gov and access your profile. There you can make changes to your information and those changes will automatically will be changed in all your disability data across sites, meaning changes in data related to compensation, pension benefits, claims and appeals.


Hello there. I'm looking information about how to get someone military records.


Are you a family member of the veteran?


Yes, I'm planing to do a burial for a veteran in a veterans national cementary.


In that case we can help you, but you need to call and make a scheduling at 800-535-1117 at our national cemetery office


I'd like to ask another question regarding the records that was destroyed in NPRC fire. What steps do they take to reconstruct the records?


did your records need reconstructed?


not so, i dont think so


How can I get the records I need to support my VA disability compensation claim?


oh ok no thanks


Unfortunately, no relevant information is found.


How do I  Gather or request other records or documents


Please send us any of these documents you may have


How does VA reconstruct my records?


the NPRC searches for documents that may help to reconstruct your records


Hi, have a nice day. I'm looking for information related to how to help a veteran to return to his life at home. I don't have any experience on this, so I was wondering if you could help me. Please?


No problem. We can bring you the help you may need in this case.


How are you related to this veteran? Are you part of his family?


I'm not part of his family but I still want to help him as much as I can, but I want to do it the best way possible.


Is there any site with information about this type of cases?


Yes, there is. You can visit the coaching into care website, were you can find information related of how to help the veteran.


That's just great. Which kind of help do you bring?


We have specially trained coordinator to prevent suicide, also he bring advice to the veterans and their families about the reajust to life at home after return from a combat zone, and also, we bring help to get access to benefits for disability payments, job training, home loans and more.


That's great. It's a very complete help. There are is also help for the relatives, right?


Yes, through the coaching into care site, we bring tips for spouses, parents and family member to help the veterans.


In case is needed, is possible to speak with any coach in person?


If you need it, you can call us to the 888-83-7458 monday through friday from 8:00 a.m. to 8:00 p.m. ET, to talk directly with a coach for veterans.


Hi, I need to know if the VA will cover the cost of the glasses?


We will cover the cost of your glasses if you meet at least one of the requirements


What requirements do I need to meet?


with at least one of the requirements that I will present below.


Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?


do not


Are you a former prisoner of war prisoner of war?


Did you get a Purple Heart?


yes


Because you meet at least one of the requirements We will cover the cost of your glasses


Where can i get more information?


For more information, contact your prosthetic representative at your nearest VA clinic or medical center. Find a VA health center near you


If I have vision and hearing loss, will VA also cover the cost of hearing aids?


Clear. Find out how to get hearing aids through VA


can you give me details of The Graduated License Law and Restrictions for Drivers under 18


In addition to the learner permit restrictions that apply to everyone   , the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ , MJ or DJMJ . The restrictions depend on0


desea conocer si Si no cumple con las restricciones?


your junior learner permit or junior driver license could be suspended or revoked for 60 days


hasta donde puedo llegar conduciendo?


Your driving privileges will vary depending on which of the following three geographic regions you will be driving insUpstate New York which is defined as any county north of the NYC border


Can I drive in New York State with a learner permit, junior learner or junior driver license from another state?


you are under age 16?


not


Can I drive outside of New York State with a junior driver's license?


You may drive outside New York State with your NY State junior learner permit or junior driver license if it is allowed by the laws of the other state


If I don't change my junior license to a senior license


you are subject to the restrictions for junior drivers until you are age 18 , even if you carry the completion certificate with you . You can also give your certificate with your junior permit to the license examiner at your road test


Hey, I need some help with my direct plus loan application. Can you answer some questions for me?


Of course. Direct PLUS Loan Application for Graduate/Professional StudentsWilliam D. Ford Federal Direct Loan ProgramFederal Direct PLUS Loan Request for Supplemental Information?


No, sorry.


Direct PLUS Loan Application for ParentsWilliam D. Ford Federal Direct Loan ProgramFederal Direct PLUS Loan Request for Supplemental Information?


Yes, that applies.


Then you should know that parents must be logged in using their own...


Do you have questions regarding your loan eligibility, the next steps in the processing of your loan, when the loan will be disbursed paid out, or no longer wish to receive the loan?


Yes, I do have plenty questions about that.


In that case you should contact your school's financial aid office.


Where will my information go once all of the application is filled out?


The information that you provide will be sent to the school that you select. The school you select will use the information collected to determine your eligibility for a Direct PLUS Loan and process your application.


What is a William D. Ford Federal Direct Loan Program Federal Direct PLUS Loan Request for Supplemental Information?


This is a request for supplemental information in connection with your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program. Some schools may have a different process for obtaining the additional information needed to process your Direct PLUS Loan application.


I have adopted a child and he has taken my name. How can I correct his Social Security Card?


If the adoption is legal, then you may change your child 's name.


It hasn't officially gone through yet.


Is your child employed at the moment?


No he is looking for work though.


Has the name been legally changed yet? There might be consequences if you omit telling us when the name change goes through.


His name is in the process of being changed but it hasn't gone through yet. Do I need documents for him?


Do I need documents for him in his new name?


If you possess an unexpired identity document with your child 's new name, that may be acceptable.


I have one but it has expired, is that okay?


If it is all that you have then we will accept an identity document in your child 's old name.


We are waiting for DHS approval for our family to work, can you still proceed with the name change?


Yes but we can not issue a corrected card since a Social Security number assigned for non-work purposes can not be used to work.


I would like to change the name on my card, could you help me?


Has your name been changed legally due to either marriage, divorce, or a court order?


No that is not the case.


Are you employed at this time?


Yes I am part-time.


Well you will need to also inform your employer of your change of name.


What if I don't have an official document to show my new name?


Well then we will ask to see other documents which not be expired and show your name, date of birth or age and preferably a recent photograph.


What do I need to show if I must change my name on my Social Security card?


Proof must be shown of your legal name change in the form of a Marriage document.


What if I keep my old name?


Failure to inform us may prevent your wages from being correct on your Social Security record, which may lower the amount of your future Social Security benefits and it might cause delays when you file your taxes.


Hi. Will VA cover the cost of eyeglasses?


We'll cover the cost of your eyeglasses if you meet at least one of the requirements


What are the requirements?


Have a compensable service - connected disability a disability linked to your military service for which you re receiving VA disability payments?


no


Are a former prisoner of war POW?


yes


We'll cover the cost of your eyeglasses then


If I have vision and hearing loss, will VA cover the cost of hearing aids too?


Find out how to get hearing aids through VA


I need more information


[41] contact the prosthetic representative at your nearest VA medical center or clinic .s   [42] Find a VA health facility near you


Are my routine eye exams covered under my VA health care benefits?


we'll cover your routine eye exams and preventive vision testing like testing for glaucoma


Hi there. I have a issue with a complaint filed against me.


You must know the new york state department of motor vehicles DMV regulates all the vehicle related businesses in new york.


Are you operating any business related to this area?


No, I don't have anything related to that.


But what would I need if I want to do business on that area?


You need to register with the DMV and once your application is approved yo will get the certification from the DMV.


Ok, That's sounds good to me. During this process, what will happen if I don't like the offer they make me?


In that case a hearing must be held.


The hearing will be related to the safety?


That's correct. You can have the opportunity to get a hearing waiver to admit the charges and pay a monetary penalty or accept a suspension.


If I do that i still have to go to the hearing?


No, you won't required the hearing.


But, then I will still need to get certificated by the NY DMV?


That's correct, you still need the certification.


I'm looking for information about how to enjoy benefits for Veterans.


For that', you'll have to meet certain criteria.


Oh, i see. And what can i do in order to know if i meet those criteria?


Well, for starters, you better gather documents and information that you'll need to apply for education benefits, along with the information of the benefits you'll get in your future school.


One more thing about the VA education benefits that I'd like to ask. Am I eligible for it?


You may qualify for VA education benefits Chapter 35 benefits if you re the child or spouse of a service member and one of the below descriptions is true of the service member .


ok, what descriptions must be true?


The service member :Died in the line of duty after September 10 , 2001?


yes


How do I get these benefits?


[33] You ll need to apply .s   [34] Apply for VA education benefits Chapter 35 benefits


what if I'm a dependent who doesn t meet the criteria?


[25] you may still qualify for VA education benefits if the Veteran or service member transferred some or all of their Post-9/11 GI Bill entitlement to you while they were on active duty .s   [26] Learn about transferred benefits


I need to find out whether or not I qualify for a military skills test waiver.


I can help with that. Do you have military experience driving commercial vehicles?


Yes, I do.


Great. You can apply for a waiver of the NY state CDL skills road test when you apply for your CDL.


I have another concern about the CDL in New York State. What must I do in order to pass the exam? Is it okay if I say it again?


You must answer 80 % or more of the questions correctly to pass the test. You can take the test as many times as necessary until you pass the test.


How long do background checks usually take?


It normally takes at least 30 days from the date you submit your fingerprints to complete the background check. However, the time period can be longer than 30 days.


That's good to know. And how can I prepare myself for the HazMat test?


You can study the hazardous materials section of the NYS Commercial Driver License Manual (CDL-10), or study the Hazardous Materials Manual (CDL-11).


Will do. I have one final question about fingerprinting though. Can I just come in for fingerprinting or how does it work?


Fingerprinting is done by appointment only. You must contact Identogo to select a fingerprinting location and schedule an appointment. Visit https://uenroll.identogo.com or by calling 1-877-472-6915.


I want to know about VA education benefits


VA education benefits help Veterans , service members , and their qualified family members with needs like paying college tuition , finding the right school or training program , and getting career counseling . You can find out how to apply for and manage the education and training benefits you've earned .


Would you like to know some of the things you can do on the site?


yes, I'm looking for anything that can help


Okay, you can get GI Bill and other education benefits, manage your Veterans education benefits, and look at more information and resources.


can you tell me about other resources on education benefits?


We have the GI Bill Comparison Tool. You can learn about VA education benefits programs and compare GI Bill benefits by school .


ok, do you have more about other services like transitioning?


We have VA transition assistance. You can learn about VA benefits available to you and your family as you transition out of active - duty , National Guard , or Reserve service .


and you can help me with applying for benefits?


Yes, Learn how to apply for and manage the education and training benefits you have earned .


can you help with restoring GI Bill benefits?


Yes we can help restore your GI Bill benefits. If your school closed or your program ended because of a change in VA regulations or a new law , you can apply to have your GI Bill benefits restored .


will you help me with how to use my GI BIll to pay for school?


Sure, now I would like to ask, what are the post 9/11 GI Bill Benefits? Can these benefits be passed on to someone else?


That is correct. If yu have some of these benefits unused, it could pass to your spouse or dependents.


Yes, find out how the GI Bill works and explore your options to pay for school or training .


Is there a way to stop payments for loss of income for a few months?


Yes, you could suspend your student loan payments for a short period.


Are you in a short term financial bind?


No, not yet but will be later in the year due to shut down.


Unfortunately, no relevant information is found.


Is there anything they are doing for COVID-19 emergency?


Yes, they are automatically suspending monthly payments of your student loans.


What happens with interest accrual of my loans if I have $30000 balance and an interest rate of 6% while in forebearance for a year after i enter repayment?


You would accrue $1800 on your loans.


Could I consider another repayment option other than deferment or forbearance?


It could be worth looking at another plan such as an income-driven repayment plan before you choose forebearance or deferment.


Would my payments be lower on an income-driven repayment plan?


Yes, you payments could be less if you change to an income-driven repayment plan.


how do i get information about VA education benefits for survivors and dependents


Find out if you are eligible for VA dependent and survivor education benefits, also called Chapter 35 benefits.


Are you a spouse or dependent child or the surviving spouse or child of a veteran?


yes


in light of that you may qualify for Chapter 35 benefits or job training through a GI Bill program.


And how do I know if I am eligible for educational benefits?


You may qualify for VA education benefits under Chapter 35 benefits if you are the child or spouse of a service member and one of the following descriptions is true for the service member.


What are the requirements that I must meet?


Service member: Died in the line of duty after September 10, 2001?


What if I am a dependent who does not meet the above criteria?


You may still qualify for VA education benefits if the veteran or service member transferred some or all of their post-9/11 GI Bill rights to you while they were on active duty.


How good and what benefits can I get?


Among the benefits are-Education and formation-Money for tuition- Money for housing


Tell me about the TEACH Grant Agreement To Serve (ATS)


Did you complete the TEACH Grant ATS?


yes, I did it


Please, log in to start


What do I need to the ATS process?


You need a verified FSA ID


Can you tell me what is a TEACH Grant?


It's a program that provides funds to students who are completing or who plan to complete coursework that is required to begin a career in teaching, and agree to teach full time for at least four years at an elementary school, secondary school  or educational service agency that serves students from low-income families and to meet other requirements


Who should complete this program?


Students who are receiving a TEACH Grant  and who have completed TEACH Initial and Subsequent Counseling for the same Award Year


ow long will it take  the ATS process ?


It must be completed in a single session of 20-30 minutes


afsdsaf


Yes, sure. No problem. You need to apply for vocational rehabilitation and employment benefits.


And how do I apply for this benefits?


To apply to this you need to be about to leave active service soon if you have been discharged within the past year or if you are dependent of a veteran.


I see, that's very interesting. The only way  to apply to this is by the web?


No, not really. You can also use the mail  for your application. You need an educational/vocational counseling application VA form 28-8832, which you have to download.


Would you you like to apply for this program?


Yes, I'm very interested in the subject, but I still have some questions for you.


Unfortunately, no relevant information is found.


OK, What happens when you apply for this program?


If you are eligible for this, we'll invite you to a orientation session at your nearest VA regional benefit office, so you can get more information.


Ah, that's very nice. And what other information do I need to apply correctly?


For additional information is much better if you watch the next video:


Hello I need information about How to Verify a Title or Lien Status


Have you already done it online?


yes i have tried


ok You can check the status of vehicle titles and liens online. but Sorry, the service is not available for boat titles.


About refunds, in the event that the registrant dies, can I get a refund?


Yes. The refund will be issued to the name of the state. You need to surrender the vehicle plates at DMV office and request a transfer receipt, not a refund receipt.


My registration sticker was attached to the windshield.


In that case, you can not remove the sticker and can't apply for a refund.


How can I know if I'm eligible for a refund?


After confirming your eligibility, the DMV will issue a receipt that displays "two year refund"


So there's nothing I can do if the sticker was attached to the windshield?


You can't apply for a full refund if you attached the sticker, you can't remove it.


What is needed in order to apply for a full 2-year refund?


The full 2-year refund can only be applied if the registration was never used and it's been no more than 60 days since the date the registration was issued. A processing fee of 1$ is deducted from the refund amount.


Who Offers Veterans Disability Housing Grants?


It offers housing grants for Veterans and service members with certain service-related disabilities so that they can buy or change a home to meet their needs and live more independently.


Can I get a Special Adaptation for Housing (SHA) grant?


if you can get a SHA grant if you use the grant money to buy, build or change your permanent home, a home you plan to live in for a long time


I also have a query about VA housing assistance. Are there any benefits available for a home I already own?


We also offer benefits and services to help you build , improve , or keep your current home .


What about housing assistance grants?


Find out how to apply for a housing grant as a Veteran or Servicemember with a service - connected disability .


Are you seeking other VA benefits and services?


Yes


Find out how to file a claim for compensation for conditions related to your military service .


What about crisis assistance?


connect with our caring , qualified Veterans Crisis Line responders for confidential help .  Many of them are Veterans themselves .   This service is private , free , and available 24/7 .


Hello, I want to apply for the GI Bill.


Then you're in the right place. Here you can find out how to apply for the GI Bill and other VA education benefits as a Veteran, service member, or qualified family member.


Can someone help me with the application process? I'm a bit confused.


Of course, you can work with a trained professional called an accredited representative to get help applying for education benefits.


I'd like to ask you on what are the information needed in applying for the GI Bill?


You ll also need basic information about your   Education or training plans and goals


how can I With the help of a trained professional


You can work with a trained professional called an accredited representative to get help requesting a change to your benefits


How do I do it by mail?


Fill out the form and mail it to the VA regional claims processing office that s in the same region as your school


What information do I need to complete my request?


You ll need your  Social Security numbers VA file numbers


Are you  the dependent of a Veteran or service member


yes


you ll also need that person


Hello! I would like to get a welcome kit.


Of course. The welcome kit can help guide you to the benefits and services you have earned.


Can I download the VA benefits and services guides?


I am a veteran, does this apply to me?


Yes absolutely.


You can to request the VA Health Care PDF.


Is it convenient for me to explore VA.gov?


I want to inquire about my VA disability benefits. Can I see the status of my VA disability benefits after I submit my application?


Yes, we can help you check your VA claim status.


Yes, there you will get information on how to manage your benefits over time.


Another note on the VA Welcome Kit, is the Benefits Guide private, or can I share it with my friends?


You can do it, it is not confidential information.


Will you help me if I have a service related disability?


Yes, sure.


Is there anything that will make me more likely to get these benefits?


[23] Yes.s   [24] You may qualify for enhanced eligibility status meaning you ll be placed in a higher priority group , which makes you more likely to get benefits if you meet at least one of the requirements listed below .


are there any requirements?


Yes.You:Receive financial compensation payments from VA for a service - connected disability?


no


Were discharged for a disability resulting from something that happened to you in the line of duty?


yes


You may qualify for enhanced eligibility status meaning you ll be placed in a higher priority group , which makes you more likely to get benefits since you meet the requirements


Can I get VA health care benefits?


You may be able to get VA health care benefits if you served in the active military , naval , or air service and didn t receive a dishonorable discharge .


what if I am a current or former member of the Reserves or National Guard?


[14] you must have been called to active duty by a federal order and completed the full period for which you were called or ordered to active duty


Hi. I would like to get some orientation on a complaint.


Is this complaint against you?


Yes, is against me.


Alright. If the complaint is against you, then a consumer services representative from the dmv will contact you so this complaint find a resolution.


But they will contact me about the specific problem I got, right?


That's right. They are advised to contact the dmv consumer and facilities services complaint unit.


There could be any legal process with this?


Yes. There may be the opportunity to pass through a hearing waiver to admit the charges and to pay a monetary penalty.


And what happens if I get revoked or something?


If that's the case, then you'll have to surrender all supplies and cease to operate.


And this will be permanent or I will still have the chance to pay the penalty?


You can pay your fine or penalty, and then you be able to get back to business.


So, if I don't pay I can end in a hearing, right?


If the waiver is accepted, no. But if is rejected, yes.


Hi there. I want to know if you could help me with a fiduciary claim I got?


No problem. Do you have the date of when you made your request?


I'm not very sure of the date, sorry.


I want to know how to make my request be reviewed by someone else, as a second opinion?


For a second opinion or a higher-lever review, you need to download the VA form 20-0996: Higher-level review and fill it.


Alright, I'll do it. Can I do a supplemental claim too?


In this case, for fiduciary claims, is not available the supplemental claim option.


O.K., but one way or another I ca ask for a new look on my actual application, right?


yes, you can ask for a senior reviewer for a new look, using the VA form 20-0996: higher-level review.


Great. And what happens hen I choose a higher-level review?


With that option you are asking for another review of the same evidence.


That sounds good. Now, this will help my case?


A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.


I am looking for information regarding a Corrected Card for a foreign born US adult citizen


Has your name been legally changed or is it about to legally change in the near future, because of marriage, divorce, court order or any other reason?


That situation will be occurring very soon


Firstly, you will need to tell Social Security so that they can issue you with a Corrected Card


I don't have the required documents that are needed for Social Security as identification, what can I do?


We will request other documentation, this documentation must be current, show your name, date of birth or age and preferably have a recent photograph. An employee identification card would be ideal in this case


Are there any scenarios where the document I provide to show my legal name change is not acceptable?


If the document you provide does not contain enough information, you will have to produce a document in your prior name. In this instance, we will accept an identity document that has expired


If I don't have an identity document in my prior name, what can I do?


We can accept an unexpired identity document in your new name, provided we can properly establish your identity from our existing records


What if I have not informed you of my US citizenship?


In this case, we need to get proof of your US citizenship, there are only certain documents that we can use to prove this


Hello i would like to get information about Master Promissory Note (MPN) for graduate students


The MPN is a legal document that promises to pay your loan and accrued interest and fees to the US Department of Education, it also explains the terms and conditions of your loan. Graduate / professional students may be eligible for both unsubsidized direct loans and direct PLUS loans, which have different MPNs.


And what should I use for direct PLUS loans?


Use this MPN for direct PLUS loans available to eligible graduate / professional students. You may also need to complete an MPN for unsubsidized direct loans.


and you know who should complete this?


no


want to know how long will it take?


yes


and for unsubsidized loans?


Use this MPN for unsubsidized direct loans available to eligible graduate / professional students. You may also need to complete an MPN for Direct PLUS loans.


and what should i do?


Download PDF


What documents do I need to correct my sons Social Security Card?


It depends on your sons immigration status.


You will need to prove your child's U.S. immigration status.


I may have trouble proving his immigration status.


You will need to show his current immigration document, for example a Form I-551 Lawful Permanent Resident Card or I-766 Employment Authorization Document , EAD , work permit.


So I need original documentation to prove his status?


Yes you will.


What if my son is an F-1 student?


We will need to we see his I-20 Certificate of Eligibility for Nonimmigrant Student Status.


His name was changed 6 years ago.


You will need to show us a document from before his name was changed. It is ok if it is expired.


Ok, what if he doesn't tell his employer?


If he doesn't, it could delay his tax refund.


how do i get a VA medical record online


Our online tools can help you view, organize, and share your VA medical records and personal health information. Find out if you are eligible and how to sign up to start using these tools.


you want to get the VA Blue Button?


yes


which are the requirements?


Enrolled in VA health care


Registered as a patient in a VA health facility


not


I'm sorry it doesn't meet all the requirements


and how can i be eligible?


You can use all the features of this tool if you meet all the requirements


I need to know More about VA Blue Button


You can get answers to frequently asked questions about the VA Blue Button and related tools within My HealtheVet. Read the Frequently Asked Questions about the Blue VA Button Read the Frequently Asked Questions about the VA Health Summary Read the VA Questions and Medical Reports


How do i get to my medical records?


Go to the Welcome page panel and click on Health Logs. You will go to a new page.


I need to know more about dealing with complaints


Has a complaint been filed against you?


Okay, a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.


do you tell people to sue us or go to the BBB when they have an issue with us?


The DMV advises all consumers who have a complaint against a dealer, inspection station, repair shop, or dismantler to make an attempt to resolve their complaint with the business manager.


what do you advise them if they don't get a favorable resolution?


The consumer is advised to contact the DMV Consumer & Facilities Services Complaint Unit.  You should keep a copy of all work orders in an easy-to-access location to protect your business.


how can a hearing end if it comes to that?


There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties.


what happens when they investigate?


You may be offered the opportunity through a "hearing waiver" to admit to the charges and to either pay a specified monetary penalty and/or to accept a suspension.


If I admit to the charges will it be over?


If the waiver is accepted there will be no hearing


How do I request someone else s military records?


are you a family member?


yes


Call our National Cemetery Scheduling Office at 800 - 535 - 1117


What are the advantages and benefits of having a Veteran ID Card?


you won t need to carry around your military discharge papers or share sensitive personal information to receive discounts


tell me the questions i must answer


Served on active duty , in the Reserves , or in the National Guard including the Coast Guard


Received an honorable or general discharge under honorable conditions


yes you can be eligible


What happens if I had a lapse of insurance coverage during active duty?


You are required to maintain continuous coverage or surrender your plates before deployed


Were you able to do it?


DMV has a procedure in place to exempt you from administrative actions upon your return . You must provide a notarized statement that the vehicle was not used during the time in question , a copy of your military ID , proof of current insurance or surrender of plates , and signed and dated copies of deployment and return papers , or DD-214 if separated from service .


If I have more questions


please contact the DMV Call Center


What do I need to know about active military personnel?


Active military personnel must show proof of date of entry into military service


a discharged military man who must show


A discharged serviceman must show a Certificate of Discharge , DD-214 . You must have been discharged within the past 30 months


can the license be renewed?


If the NY State license was valid at any time during your military service , your license can be renewed


can you give me more information and resources


How much life insurance do I need ?


yes


Use our life insurance needs calculator and VGLI comparison questionnaire to help decide how much life insurance you need


how to manage my policy and benefits


Good to know, also, you mentioned that there are two ways to access the VA life insurance policy online, by any chance are there more ways?


Certainly , there is. Aside the earlier, you also can go online to find out more information about your plan and renewal options depending of which plan do you have.


Access your policy onlineFind out how to check your policy 's status , update your information , or pay your premium online


This reminds me that I have some things to update and are old. How do I update the benefits?


Update your beneficiariesKeep the information up to date about who you want to receive your insurance proceeds .This will make it easier for your family members to file a claim in their time of need


What other VA benefits and services are there?


Burial benefits and and memorial itemsGet help planning a burial , order a headstone or other memorial item , and apply for survivor and dependent benefits


how is VA life insurance


VA life insurance can offer financial security for Veterans , service members , and their spouses and dependent children .


Is the Income-Sensitive Repayment Plan help lower payments?


Yes, the income-sensitive repayment plan can decrease or increase based on your income.


Do you need to make lower payments on your FFEL Program loans?


No not at this time but looks like I could in the future.


Unfortunately, no relevant information is found.


What will happen with my monthly payments on Income-Sensitive Repayment Plan?


Your monthly payments could increase or decrease.


How can I get more information if I have FFEL Program loans owned by the US Department of Education?


You would have to contact your loan servicer.


What loans are not eligible?


William D. Ford Federal Direct Loans are not eligible.


What FFEL Program Loans are eligible for Income Sensitive Repayment?


There are certain loans like Subsidized Federal Stafford Loans that are eligible.


If I can t get VA dental care benefits, can I get help buying dental insurance?


You may be able to buy dental insurance at a reduced cost through the VA Dental Insurance Program VADIP if you meet at least one of the requirements


What are the requirements?


Are you signed up for VA health careApply now?


yes


then you are be able to buy dental insurance at a reduced cost through the VA Dental Insurance Program VADIP


how to qualify for a one - time course of dental care?


You may qualify for : A one - time course of dental care that a VA dental care provider concludes you need to achieve at least one of the goals listed below .   [67] The dental care must be needed to :s     [68] Relieve your pain ,s [69] or     [70] Help you get a job


what about the Dental Trauma Rating VA Form?


You should know : A Dental Trauma Rating VA Form 10 - 564-D or VA Regional Office Rating Decision letter VA Form 10 - 7131 will tell you the tooth / teeth / condition that are trauma rated


Can I get VA dental care benefits for some or all of my dental care?


[5] It depends on a number of factors , like your military service history and your current health and living situation .s     [6] Based on these factors ,s [7] VA places you into a benefits class and you get the specific benefits assigned to that class


Hey, is there a way to get temporary relief?


Of course. Sometimes, you just need to suspend your student loan payments for a short period.


Are you in a short-term financial bind?


Yes, I am. I currently have some problems with some expenses.


Then you may qualify for a deferment or a forbearance. With either of these options, you can temporarily suspend your payments.


If the safest thing is that I qualify and I do not want to suspend my payments, I must always meet the debts and well, what does it mean when it says that I must be a new borrower to qualify for the PAYE Plan?


This means that you must have had no outstanding balance on a Direct Loan or FFEL Program loan when you received a Direct Loan or FFEL Program loan on or after Oct. 1 , 2007 , and you must have received a disbursement of a Direct Loan on or after Oct. 1 , 2011


There is something else I want to ask about getting this temporary relief.  Do I still have to pay during this current Covid-19 crisis?


There is a new Automatic Suspension of Monthly Payments as a Result of the COVID-19 National Emergency.


by the way, do you know or have information for a leniency request? Are there different procedures for different types of indulgence?


Yes. For some types of forbearance, you must provide your student loan servicer with documentation to show that you meet the eligibility requirements for the forbearance you are requesting.


Also, I need to find out about student loan deferment and forbearance, can I temporarily suspend my payments?


Yes, you can temporarily suspend your payments if you are eligible for a deferment or forbearance.


Alright, this is all very new to me. So what effect does this all have on my interest?


Because interest accrues on your principal balance, capitalization will cause more interest to accrue over time than if you had paid the interest. It will also increase your monthly payment under most repayment plans.


That's not that great, but I understand it. What if I'm pursuing loan forgiveness, though?


Then any period of deferment or forbearance likely will not count toward your forgiveness requirements. This means you'll stop making progress toward forgiveness until you resume repayment.


I'm interested in more information and VA resources


I can help you Learn about VA education benefits programs and compare GI Bill benefits by school .


What other benefits and services are available?


no don't need other info.


Unfortunately, no relevant information is found.


I need to know how the GI bill works,


I can  assist with Learning how the GI Bill works and explore your options to pay for school or training .


Who are these benefits for?