That's pretty nice of you. I really appreciate that, thanks. Look, i forgot to mention this before, but i'm a discharged member of the National Guard. Based on that, is there something i need to present?


Sure. You'll have to present your Report of Separation and Record of Service or NGB Form 22 for each period of National Guard service. Along that, you'll have to present your Retirement Points Statement or NGB Form 23 plus a proof of the character of service.


I am looking for support from a military sexual trauma.


I can help you with that.


Have you called the Safe Helpline?


I have not.


Unfortunately, no relevant information is found.


Am I able to call if I have some hearing issues?


Yes. You should dial 1-800-799-4889.


One other thing, i need more relevant information about mental health services


] Get answers to other questions you may have about our services . Being diagnosed with a mental health condition or seeking mental health care doesn t automatically put work - related credentials , such as security


are there sources and support outside VA?


Call 1800 - 662-HELP 800 - 662 - 4357


Can I speak to a fellow Veteran who s been through this before?


call Military OneSource s free , confidential peer support services at 800 - 342 - 9647


I have 6 months with my Pre-licensing Course Certificate, how much longer is it valid?


It is valid for 1 year since the certificate is issued, while a Student Certificate of Completion is valid for 2 years.


What should I know about speed and following distance when practicing for my road test?


Always respect the posted speed limit and adjust your speed taking into account factors such as weather, road, visibility and traffic conditions. Maintain adequate "cushion" space between your vehicle and the ones you are following. Always keep in mind the "two second rule" described in the Driver's Manual.


Is it okay to cross a crosswalk during my road test?


No, you must stop before crossing the crosswalk.


Can I take my road test without having supervised practice driving?


Can I take my road test if I am under 18?


You must have at least 50 hours of supervised practice driving before you take your road test.


How many hours of supervised practice driving do I need if I have a Class DJ or MJ learner permit?


A minimum of 50 hours that includes at least 15 hours of driving after sunset before you take a road test, and you must bring to the road test a completed Certification of Supervised Driving MV-262 signed by your parent or guardian.


What do I need to change the class of my license?


You need just a valid NY State driver license and you apply to amend to another license Class.


I need to know more about dealing with complaints


Has a complaint been filed against you?


yes


Okay, a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.


another query concerning (MV-50). When we fill out form mv50 for a wholesale transaction, what do we put down for the sale price?


The selling price is not required on form MV-50 when a vehicle is sold wholesale.


how do we know what the bond amount will be more or less?


The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at


something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?


If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.


as is sale?


can we get a title and registration on a salvage we fixed?


I would like to have information about Group Life Insurance for Veterans (VGLI)


With VGLI Group Veterans Life Insurance, you may be able to maintain your life insurance coverage after leaving military service while continuing to pay premiums. Find out if you qualify for VGLI and how to administer


What if I need help with my claim?


you can call the Office of Servicemembers Group Life Insurance OSGLI at 800 - 419 - 1473 or email the Prudential Insurance Company


I see, i would also like to ask about Traumatic Injury Protection (TSGLI) to whom does the TSGLI provide financial support?


provides support to eligible service members to recover from a serious injury.


are you eligible for TSGLI?


if i am eligible for TSGLI


ok, you may be able to get TSGLI if you were insured by SGLI when you suffered a traumatic injury


What requirements must be met to be eligible?


Do you have a planned loss that is a direct result of the traumatic injury?


if I have a scheduled loss that is a result of the traumatic injury


Did you have the traumatic injury before midnight on the day you left the military?


if you sustained the traumatic injury before midnight on the day you left the military


Did you experience a scheduled loss within 2 years 730 days of the traumatic injury?


if the planned loss was within 2 years 730 days of the traumatic injury?


Hi. I'd like to get a social security card. I was born an American citizen outside the US. What do I need?


Are you an American citizen?


We will need documents. Do you have your foreign birth certificate?


I am not sure. What do I do if I can't find it?


You can submit your passport or possibly documentation from DHS that proves your age.


I can do that. Is this how I get an original social security card for a foreign born US citizen?


Yes.


Do I need to attend an in person interview?


Yes, there is a required in person interview. You will need to show that you do not have a Social security number.


I do not have one. I have lived in the US, and I am just now trying to get a social security number.


Okay, we may need to ask for background on the schools you attended.


What if I lived outside of the US for a long time?


Do you have a passport or school or employment records showing that you lived outside the US for a long time?


I would like to know what is government pension compensation?


Will you receive a pension for a job not covered by Social Security?


yes


This type of benefit reduction is called a GPO.


If I am eligible for my spouse's benefits and have access to my spouse's estimate, what can I do?


Do you want to find the estimated amount of retirement benefit that your spouse would be eligible to receive at full retirement age?


You can find the estimated monthly amount of your Social Security benefit as a spouse, widow, or widower before the GPO effect


If I want to estimate the benefits of my future spouse under the GPO, could I do it?


if the estimated "gross" monthly amount of your pension from your government job not covered by Social Security. yes


What other requirement should I take into account?


The estimated monthly amount of your Social Security benefit as a spouse, widow, or widower before the GPO effect.


Hello, hope you're in good health. I came here to ask about the graduated license law and restrictions for drivers under 18. What can you tell me about it?


In addition to the learner permit restrictions that apply to everyone, the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ, MJ or DJMJ.


Do you NOT comply with these restrictions?


No, I do comply. I would never willingly violate the law.


Unfortunately, no relevant information is found.


What do I have to do to change my junior license to a senior license?


Simply bring your junior license and the Student Certificate of Completion (MV-285) that you received from your instructor to any DMV office. You must return your certificate and junior license to receive the senior license.


Oh, I see. And can you tell me more about the new CDL restrictions?


New CDL restrictions are defined by the Federal Motor Carrier Safety Administration FMCSA are available on our website and may affect CLP holders when taking a Skills Test in a vehicle without full airbrakes and/or a manual transmission.


Got it. Anything else I should know?


Are you wondering if you get a temporary CDL after you pass your road test?


Yes, will I?


No. Effective May 23, 2014, the New York State DMV will no longer issue a 10-day temporary license document upon successful completion of a Commercial Driver License skills test, in order to comply with the Federal self-certification and medical certification requirements for commercial drivers.


Do I need to pass the HazMat test for my NY CDL?


Yes, you must pass the hazardous materials knowledge test when you apply for your New York State CDL. You must also provide fingerprints for federal and New York State background checks for criminal violations.


Hi, I am trying to figure out how to get a Social Security card corrected.


No problem, are you a U.S. born adult that changed your name because of marriage, divorce, court order, or other reasons?


Yes, I got married.


Congratulations on your marriage! You will need to tell Social Security to get a corrected card.


What happens if I didn't tell you of my name change?


If you didn't tell us, it may prevent your wages from being posted and may cause delays when filing your taxes.


I better get on it then. What documents do I need?


We will ask to see some documents, that must not be expired and must show your name, date of birth and a recent photograph. Like an employee identification card.


What about a US driver's license or a state identification card?


Yes, those work fine.


Will I also need proof of name change? Like a marriage document.


Yes, that is great.


Can you explain to me about the benefits I could get from Social Security?


Would you like to know whether Social Security can provide you, your spouse, and other eligible family with benefits?


Yes, that is what I would like to know.


Would you like to know about when you retire?


No, not about retirement.


Then you cannot be provided with any information with your family and yourself about Social Security retirement benefits.


What if you cannot process my request online?


Then we would send you specific information on how you would go about contacting us by phone or schedule an appointment.


What if I want an estimate for survivors or disability benefits and do not all ready have enough Social Security credits to qualify?


You can use one of our benefit calculators to estimate your future retirement, disability, and survivor's benefits.


Could I qualify for spouse's benefits even if I never worked under Social Security?


Yes, even if you never worked under Social Security you could qualify for benefits.


Hi. I'm looking for assistance related on housing.


You can find out if you can apply to the disability housing grants for veterans or service members.


Along with others VA benefits and services.


Which other things can I receive?


Unfortunately, no relevant information is found.


What can I do to apply?


You need to send your certificate of eligibility to apply for your VA home loan certificate of eligibility.


I'd like to ask you for advice about what should I do if I'm struggling in paying my mortgage?


You should contact your loan servicer right away .  Don't wait so they can help you find a solution soon.


and is there a way to avoid foreclosure?, because I was told I could sign my house over or at least that is what I understood


You might be talking about Deed in lieu of foreclosure, this plan lets you avoid the foreclosure process by signing over the deed to the home to your servicer. The home will then belong to the servicer.


can I call when I have more time so you can help me find a way out of this?


Yes, Contact a VA Loan Technician at 1 - 877 - 827 - 3702 . Our VA Loan Technicians can help you figure out which option is best for you. Good Luck


Hi, i wanna know something about appealing a TVB ticket conviction.


Sure, i can help you on that. Please, can you tell me if you are going to appeal via online or by mail?


No, i'm not planning to use any of those.


But if i'm needed to choose one, i may just go for the online option.


I understand you need info about appealing via online, then?


Yes, please. guide me through the online option.


Perfect. To use the online option, you had to been convicted for traffic offense in a NYS TVB, plus that conviction must have occurred in the last thirty days.


Ok. Oh and, you know, lets say i pass the procedure and after all that i get a denial on my application, can i appeal that denial later?


You can surely do that. But you must know that you can only go for it after the DMV TVB Default UNit has denied your Application to Reopen a Default Conviction.


I understand. So to summarize about what i need to use online,is been convicted in NYS TVB and offense less than thirty days, i'm right?


That would be correct. Your offense must have been convicted in a NYS TVB and happened in a period no more than thirty days.


Oh right, thanks. Glad i got it right. So, what about if a need to appeal something else apart from a TVB conviction?


If you have some other penalty in addition to your current TVB conviction, you can make use of the Appeal From DMV Hearing Determination to process that.


Um, ok, i'll have it into account. One last issue, what i need to submit if i'm going to have an attorney to represent me in the appeal?


Well, if you are going to use representation, then in the online option, you'll need to submit your attorney's name and mailing address.


can you give me details of The "Consumer's Bill Of Rights"


Under the Repair Shop Act ,s [15] you have the following rights when dealing with a repair shop


you want to request it


not


what are my rights?


You are entitled to the return of all replaced parts , except warranty and exchange parts , but you must ask for them in writing before any work is done .


if i make the request?


the repair shop must give you a written estimate of the parts and labor necessary for each specific repair . The shop may charge a reasonable fee for developing a written estimate , but the labor charge for an estimate may not exceed the shop 's usual hourly labor charge . The estimate must list each part and its cost , and show what parts , if any , are either used or not of original quality


If in the audience it determines that there were violations?


DMV will take action against the shop .  This may include suspending or revoking the shop 's registration and/or imposing fines . If you suffer a financial loss due to overcharging or unnecessary or poor quality repairs , the administrative law judge presiding at the hearing may offer the shop the option of paying restitution . The shop may then receive a shorter suspension period and/or a lower fine . DMV can not force a shop to pay restitution .


you authorize repair work by phone


write down the date and time , the name of the person you spoke with , any estimated price quoted , and other pertinent details


Hi, I need to learn about Disability Benefits.


I can help you learn about Disability Benefits.


Do you receive Social Security disability benefits?


I do.


Ok, you can get information and services for managing your benefits online.


another question about the application. How can I get more information about the Appeals Council review?


You will need to visit Federal Court Review Process.


I'd like to know on what are the details I need in applying for my disabilty benefits? Could you elaborate on what should I do?


You should have the following information to make completing the application easier.


How can I find out if my child is already receiving benefits?


An adult child already receiving SSI benefits or disability benefits on his or her own record should still check to see if benefits may be payable on a parent 's earnings record


I'd like to ask if I should provide you any details about me?


Yes, name, Social Security number, date of birth or age of current spouse and all former spouses, to start.


What documents do I need?


Do you have a birth certificate?


Oh, no I don't.


We have other information we can ask for.


Hello, I want to know about corrected cards for noncitizen adults.


Have you change your name or became a U.S. citizen?


I did become a U.S. citizen, yes.


then you should inform Social Security so your records can be updated and you can get issued a new card.


I don't have permission to work.


As a lawfully admitted noncitizen, you still have many benefits without having a social security number. You can do business with a bank, obatin private health insurance, apply for educational test, etc.


tell me abbout M-1 students.


for M-1 students, they need to show Social Security their I-20 Certificate of Eligibility for Nonimmigrant Student Status to show their immigration status.


Let me ask you again about what I can do without a social security number. If I need to get a driver's license, can I actually get a social security number?


no, if that's your only purpose for asking a social security number, then no, you can't.


In case I change my name, do I have to inform my employers?


You should, yes. If you don't it could prevent your wages from being posted correctly to your Social Security record and that would lower the amount of your future social security benefits. It could also cause delays when you file your taxes.


what's next after I send the FAFSA application?


You'll get a Student Aid Report and you will need to review it to make sure it is correct and complete.


what else happens when the report is ready?


The school you listed on your FAFSA form will use your information to determine your eligibility for federal and possibly nonfederal financial aid


What should I do if I want to update my FAFSA form if the number of family members changes as a result of a change in my marital status?


in that case you should speak to the financial aid office of the school you plan to attend to determine if you can update the FAFSA form


What if you made a mistake in what you reported on the FAFSA?


you will need to make a correction. Find out how to make changes to your FAFSA information


Is it possible for me to get federal student aid if I am studying through an international shcool?


Yes you may be able to use federal student aid to pay your expenses at an international school.


Can aid be used for just a semester or do you have to do your entire degree with an international school to qualify for aid?


You can study abroad for just a semester or get your entire degree outside the United States with the help of federal student aid.


Do all international schools participate in the federal student aid programs?


Have you decided to get your degree from a school outside the U.S.?


Yes I have.


That is great, congratulations. Now let us help you find out which international schools participate in the federal student aid programs and guide you through the process of getting federal aid to help pay for your tuition.


Is it possible to get help researching schools and their requirements?


Yes we can help you with the process of researching international schools and their requirements.


How long will it take to get financial aid for studying abroad?


You should start early. You have got more to do than if you were going to an American school. It will take longer to get your aid. You can't apply for financial aid this month and use it to pay  your tuition next month. It will take longer that that.


How will I know if I do not qualify for burial benefits?


We will send you a denial decision letter telling why you were denied burial benefits and we will also send you a form called Your Rights to seek Further Review of Our Decision VA Form 20-0998 which explains your rights to appeal.


Do you know how much time you have to appeal?


Yes, I know how much time I have to appeal.


It just depends on which option you use to request a review or appeal.


What will happen if I change my mind and really don't want to be buried in a VA national cemetery?


Your family will be able to make arrangements for your burial in a private cemetery even if we have all ready sent you a pre-need decision letter.


What happens when my family member requests a burial for me?


We will need to confirm your pre-need eligibility determination based on the laws at the time.


What will they need at the time of need burial?


We will keep a copy of your pre-need application, decision letter, and supporting documents in our system.


Can my family member still apply for my burial in a VA national cemetery at the time of need?


Yes, laws and personal circumstances may change earlier eligibility decisions and we will make a final decision.


I'm under 18 and would like to get a learner's permit and would like to know about any restrictions that might entail.


For those under 18 years of age, the Graduated License Law places restrictions on drivers who have a junior learner permit or junior driver license Class DJ , MJ or DJMJ.


Would you like to know the penalties for non-compliance?


Yes please.


Non-compliance would mean that your junior learner permit or junior driver license could be suspended or revoked for 60 days.


Can I get a different class license if I am under 18?


Are you 17 years of age?


No I am 16.


Once you become 17 you will be eligible to change your junior license to a senior license. Would you like to know the details?


No I'll find out later.


Are you sure, it is important?


Okay then, shoot.


If you do not change your junior license to a senior license, you are subject to the restrictions for junior drivers until you are age 18, even if you carry the completion certificate with you.


Hello, I would like you to guide me, I recently left the school and the school did not make the required return of the loan funds to the loan administrator, what proceeds?


of course we can help you get more information about the unpaid refund registration to see if you can qualify


dropped out of school after receiving a loan from the Direct Loan Program?


no


the school did not make the mandatory repayment of the loan funds?


How much of my loan will be canceled if I am approved for loan cancellation?


Only the part of your loan that your school should have returned will be canceled. Contact your loan servicer for more information.


If a parent who received a Direct PLUS Loan to help pay for their child's education. Can your loan be canceled due to an unpaid refund?


The loan amount that the school should have repaid will be canceled. Contact your loan servicer for more information.


your child dropped out of school but the school did not make the required repayment of the PLUS loan funds?


I need a bit of help making a payment to my Student Loan, I wonder if you could help me?


It's very easy to make a payment to your Student Loan, firstly, the best place to start is by contacting your loan servicer


Do you know where to send payments to?


I'm really not sure, I haven't done this before


Are there any bonuses available to making regular payments to my Direct Loan through other loan servicers?


Yes, there is a bonus, if you would like further information, I can direct you where to go


Is there any incentive for me to set up a direct debit to make payments to my Direct Loan with Other Loan Servicers?


If you set up a direct debit you will receive a 0.25% interest rate deduction on your Direct Loan


Who do I contact to organize making payments to my student loan?


All of the billing elements of your student loan are handled by your loan servicer. You are advised to contact them to find out more and get any help you may need


Is there a section on the website dedicated to servicing my Great Lakes or Nelnet Loan?


Yes, on the webite, there is a section entitled "Make a Payment to Great Lakes or Nelnet". This will have all the information that you require


Hello, I'd like to learn more about VA benefits for service members.


Are you serving on active duty then?


No, I'm not serving. I wanted to ask some questions for my uncle, he isn't good with computers.


Are you a traditional or technical member of the National Guard and Reserve?


Yes, I am a technical member of the National Guard.


In that case you may also be eligible for some VA benefits. You can learn about these benefits in your required Transition Assistance Program TAP briefing.


I see. Let me ask another question. for student and career counseling. Wait, I'm confused. Can my wife at least get education benefits then?


Yes, that's possible. Your dependent family members may be eligible for Educational and Career Counseling and other support through the Vocational Rehabilitation and Employment program.


Do you also know about this  VA Support for Veteran ?


You may qualify to register as a service - disabled Veteran - owned small business.


By the way, do you know about service members and Veterans with service-connected disabilities, do you think I would qualify to use it?


You should call your local VA to see if VR&E is right for you, but it does sound like they could help you.


Hello, What are the benefits of CHAMPVA?


Are you the spouse or surviving spouse of or a child of a Veteran with disabilities or a Veteran who has died?


yes, my husband is a Veteran with disabilities


you may be able to get health insurance through the Civilian Health and Medical Program of the Department of Veterans Affairs CHAMPVA


Can you help me on who can I contact as I'm a Veteran who is going through a difficult situation right now?


You can contact our qualified Veterans Crisis Line which is staffed with some Veterans and other qualified people 24/7 and is free.


What are some ways to manage my health and benefits online?


You would be able to refill and track your VA prescriptions online.


Are there any other resources or information that would be helpful?


We have VA health care copay rates for such things as different types of care, test, and medication online that would be helpful.


Would you like to learn about other VA benefits and services?


Yes, I would like to know about other VA benefits and services.


You can learn how to file a claim for disability compensation and mange your benefits online.


When I hear from the VA about my application decision, what will happen?


You will then find out what to do next after the decision is made.


I need to know whether or not I need to notify DMV of my military status.


Are you asking whether or not it is a requirement?


No. I was just wondering if it was something I should do.


Unfortunately, no relevant information is found.


What will happen if my NY registration expires while I'm on Active Duty?


Your registration will be extended for up to 60 days once you return to NY. The extension only applies to vehicles registered to military personnel, so you will need to show proof of military service or separation.


How can I get more information about being on Active Duty and having a lapse of insurance coverage?


Contact the DMV Call Center. They will be able to assist you with any questions that you have about that topic.


What if I'm not able to surrender my plates after letting my insurance lapse?


DMV has a procedure in place to exempt you from administrative actions once you return. You will need to provide a notarized statement that your vehicle was not used during the time in question, a copy of your military ID, and signed and dated copies of deployment and return papers. You will also need to provide proof of current insurance. If you cannot, you will need to surrender your plates.


Who issued these extensions for military personnel?


NY Governor Andrew M. Cuomo issued these extensions under Executive Order No. 2.


good. I am looking for information on Veterans Disability Housing Grants


Sure, we offer housing grants for Veterans and service members with certain service-related disabilities so they can buy or change a home to meet their needs and live more independently. Changing a house can involve installing ramps or widening doors.


can i register to get one on the site?


of course you can sign up to get one on the site


For the Qualified Service, what related disabilities do they include?


Blindness in both eyes with visual acuity 20/200 or less are included  Loss or loss of use of both handsamong others


I also need more information about acquiring a VA-Acquired Property.  Where can I access any other information I will need to know?


Find VA-Acquired Properties Learn more about buying a home we've purchased because your VA-backed or direct mortgage loan was canceled.


What certificate should I request?


Eligibility Certificate


And what center VA should I go to?


Find a VA Regional Loan Center Find contact information for your nearest regional loan center.


Hi, I'd like to connect with you and help spread the word about the availability of federal student aid.


Of course Share our information with potential college students, their parents, counselors, or other mentors.


Do potential college students, parents, counselors, or other mentors frequently visit your website?


yes


You can help us share information about federal student aid with your audience.


and what else can i do?


You can select text or web banners to put on your site so that your visitors know the following resources


And what are StudentAid.gov Banners?


These StudentAid.gov banners, available in English and Spanish, can be used to link directly to StudentAid.gov, where students can learn about college planning and payment.


Do you know what to do with each of the banner ads below?


no


and you know what else you should do?


Are you displaying the static banners of StudentAid.gov?


remember to include the HTML codes; See the chart below that links to StudentAid.gov.


I want to see about a student loan discharge


I can help you learn more about false certification discharge to see whether you might qualify


can I be helped if I am the parent of a student and the loan was to me?


Yes, we can help you


one of my problems is that I think they have done things without my consent or don't I have to sign off on things, so what can I do?


You can Complete the Loan Discharge Application: False Certification Unauthorized Signature/Payment form if you believe that an employee of the school that determined your eligibility for the loan signed your name on the promissory note or other loan documents without your authorization


do they discharge the entire loan if they did something wrong?


Do you know if you meet the eligibility requirements for a discharge?


I do, I think


If you receive a loan discharge the entire remaining balance of your loan will be discharged, and any payments made on the loan will be refunded.


so the unauthorized signature form can be for someone messing with my loan?


If you believe that an employee of the school that determined your eligibility for the loan signed your name on the promissory note or other loan documents without your authorization then you should complete the form


hi i need help about welcome kit VA


Whether you're just leaving service or you've been a civilian for years, the VA Welcome Kit can help guide you to the benefits and services you've earned. Depending on where you are in life


and if I am a caregiver, is there any benefit?


For Family Members Start with PDF Caregiver Benefits Apply for PDF Survivor Benefits


and how can the VA welcome kit help me?


The VA Welcome Kit can help guide you to the benefits and services you have earned.


How can I download your VA benefits and services guides?


are you a veteran?


Yes


Sure, Apply for VA Health Care PDF Start Mental Health Services PDF Request a Disability Rating PDF Apply for Education Benefits PDF


can you tell me what are the benefits?


What is the best way for me to manage my Veteran's disability benefits?


Add or remove a dependentFind out how and when to add a dependent spouse , child , or parent to your VA disability benefits


Disability File a disability compensation claim for conditions related to your military service and manage your benefits over time.


Hi. My son is a veteran who just returned home to us, and he seems to be having trouble with adjusting to life at home again. I don't really know what to do to help him but I want to help him.


We can absolutely help to get you the support that you and your son need. Did you have any particular questions or needs that you would like to address?


It is your son who has veteran status, is that correct?


Yes, it's my son.


You can take advantage of our Coaching Into Care program. You can call toll-free and talk to licensed psychologists and social workers to help you and your son on your journey.


My son has attempted suicide in the past. My younger children know that something is different about him. But I don't know how to approach the topic with them without scaring them. Do you have any recommendations?


We have tips on how to approach that subject based on age level of who you are talking to. We even have age-appropriate tips for preschoolers and school-age children.


How would I talk to someone in the Coaching Into Care program?


To reach a coach, you can call 888-823-7458, Monday through Friday from 8 a.m. to 8 p.m. ET.


Is there anywhere else I can go to read more information on my own?


Yes, we also have the Coaching Into Care website that has information, tips, and resources for Veterans and their family members.


What if I have concerns that my son may attempt suicide again? Is there anyone I could talk to about that?


Your local VA medical center will have specially trained suicide prevention coordinators. And our Vet Centers can help you and your family help your son readjust to life at home again.


Hi there. I would like to get some information related to the direct plus loan program.


Sure. Are you interested into apply for this program?


Yes, I would like to request this program.


Sure, there is no problem. You need to loggin into the system.


Is this managed by me or by the school I go?


Yes, it can be managed by the school, but it needs your personal authorization, but this is not mandatory.


Apply for this kind of loan is about just to make the request and no more?


Before you can receive the loan you need to complete a direct plus loan master promissory note, which will explain everything of the terms and conditions of this program.


What happens if I have have a security freeze?


In that case, you'll need to remove the freeze at each credit bureau before you can continue.


I see this is on the application you mentioned before?


Yes. All the information will be able on the direct plus loan master promissory note.


Hi. can you help me get information about Agent Orange Exhibition in Vietnam or Korea


clear Did you serve in Vietnam, even aboard a ship on the inland waterways or within the 12-mile territorial seas?


yes


What should I do when I file my claim?


it is very easy you only have to send:shows you have an Agent Orange related illness  A medical history


and is there anything that shows which diseases are related to the agent orange?


of course. You can review our lists of diseases related to Agent Orange.


What kind of sample should I send to show the disease I have?


any issued by your doctor. in the medical history


What requirements must I meet to obtain disability benefits?


Do you have a disease that we believe is caused by Agent Orange?


do not


sorry since you don't meet the requirement no You may be able to get disability benefits


I was wondering if I can get help with my dental insurance, becauce I can't get VA dental care benefits.


You may be able to buy dental insurance at a reduced cost through the VA Dental Insurance Program, VADIP, if you meet at least one of the requirements.


And what are those requirements, if I may ask?


Are you signed up for VA health care?


No, I am not.


Are you signed up for our Civilian Health and Medical Program also called CHAMPVA, a health insurance program for dependents of Veterans?


No, I'm not.


Unfortunately, you won't be able to buy dental insurance at a reduced cost through the VA Dental Insurance Program then. I'm sorry.


That's ok. Is there anything else I may qualify for?


You may qualify for a one-time course of dental care that a VA dental care provider concludes.


Do I need the dental care for a specific goal?


Yes, the dental care must be needed to make it possible for you to be in the vocational rehab program and make it possible for you to reach the goals of your vocational rehab program.


Is there anything else I should know?


Yes, you should know that a Dental Trauma Rating VA Form 10 - 564-D or VA Regional Office Rating Decision letter VA Form 10 - 7131 will tell you the tooth/teeth/conditions that are trauma-rated.


Hi there. I was looking information about how to get a temporary relief.


Sure, we are here to help you. Sometimes you just need to suspend your student loan payments.


This also apply if I am in a financial bind?


Yes, you can also try to qualify for a deferment or a forbearance.


This also apply for the actual crisis with the covid?


Yes, It also apply for it.


And which options do you bring for this case?


Have you check the different type of deferment and forbearance there is?


I have seen some of them.


You can just suspend for a time your payments too.


I can do this even applying to the deferment and the forbearance.


Yes, you can, but you need to keep in mind some considerations.


I need information on educational and career counseling.


I can help you  Find out how to apply for VA Chapter 36 benefits to get free Veteran Educational and Career Counseling services .You may be eligible if you re leaving active service soon , if you ve been discharged within the past year , or if you re the dependent of a Veteran .


Who s eligible for Educational and Career Counseling?


You Will be discharged from active duty within 6 months ,


Are you wanting to see if you are eligible?


Yes I am


If you are the dependent of a veteran you may also qualify for education and career counseling.   I can help you learn more about employment benefits for dependents,


What benefits can I get?


Counseling to help you decide which civilian or military jobs you wants to help you find a training program or jobs  Educational and Career Counseling


can I apply online?


Go to eBenefits to apply


What if I want a civilian job?


Good morning, please i need information about educational counseling?


Sure. You have to know that you may be eligible for educational and career counseling services if you're leaving active service soon. IT applies even if you've been discharged within the last year or if you're dependent of a veteran.


OK, then if i meet those requirement, i may be able to get those services for free, right?


That's correct. IF you qualify, then you can access those services for free.


O.k, i understand. So, can you tell me again who's eligible for this?


Well, for example. you can access this if you are going to be discharged from active duty within 6 months.


O.k, it's a prudential time frame. If i can't o don't like to apply online, may i apply via mail?


Sure. For that, you have to download VA Form 28-8832 and fill it out.


Do you want to know what happens if you qualify?


No, don't think i need that for now.


Unfortunately, no relevant information is found.


Going back to the online process, How do i apply through there?


All right. First, you have to sign in to your eBenefits account. Then, you have to select apply and after that, do click in Vocational Rehabilitation and Employment Benefits.


What are payments like with the Income-Sensitive Repayment Plan for those with Federal Family Education Loan Program Loans.


The payments under the FFEL Program increase or decrease according to your annual income.


Do you need to make lower payments on your FFEL Program loans?


Yes, I need to make lower payments on my FFEL Program loan because my hours have been cut at my job.


Then the Income-Sensitive Repayment Plan might be right for you.


I see. Another question about loan servicers. And what else can my administrator help me with?


Your loan servicer will work with you on repayment options such as income-based repayment plans and loan consolidation and help you with other tasks related to your federal student loans.


I also hope to find out - FFEL Program. Are only FFEL Program loanseligible for Income-Sensitive Repayment Plan?


Yes, only FFEL Program Loans are eligible.


I also hope to find out, aside from  Federal Family Education Loan Program, what other loans do other places handle for you?


The U.S. Department of Education also uses several loan servicers to handle the billing and other services on loans for that were made under the Federal Family Education Loan Program and that ED later purchased .


Who should I contact if my FFEL Program loans are not owned by ED?


You should then contact your lender of the loans.


Which FFEL Program Loans are eligible?


There are several eligible such as Subsidized Federal Stafford Loans.


Are FFEL Consolidation Loans eligible for the income-sensitive payments?


Yes, FFEL Consolidation Loans are eligible also.


Hello, I need information on amending my child's name on their Social Security Card.


Have you legally changed your child 's name due to adoption or a court order?


Neither, but he has now taken my current husband's name since our marriage.


Is your child currently empoyed?


No he is not but would like to work this coming summer.


It is required for you to inform us of your child 's name change otherwise there might be future consequences.


What consequences?


The following might occur:A delay in your tax refund or your child 's refundIt might prevent your child 's wages from being posted correctly on their Social Security record which could lower the total of your child 's future Social Security benefits


I recently moved and have misplaced his old papers, is that a problem?


An unexpired identity document in your child 's new name may be accepted, as long as we can properly establish your his identity in our records.


I don't have much in the way of official identity card for him, will a Walmart employee card work?


Yes, as long as the document submitted is current and not expired and show his name, date of birth or age and preferably a recent photograph of him.


Hello there. How are you doing? I came here because there was a complaint filed against me and I don't know what to do about it.


Then you're in the right place. First of all, you should know that the New York State Department of Motor Vehicles (DMV) regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in NY State.


Yes. And if I want to run a business legally?


Then you must register with the DMV. Once your application is approved you will receive a certificate from the DMV.


Now, let's say I demand a hearing, how does that work?


You are entitled to hire an attorney and to bring that attorney to the hearing. The DMV is the petitioner is this case and the complainant may be a witness for the case.


Would you like to know what happens after the hearing?


No, thanks. I can imagine that.


Would you like to know what happens if the ALJ only imposes civil penalties?


Sure, go ahead.


In order to prevent the loss of your operating privilege, you must pay all fines and penalties then. You will receive a letter from the DMV shortly after the hearing.


I have to pay? Great. What if I choose to appeal such a decision?


In that case you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination (AA-33A), which must be accompanied by the appropriate filing fee.


What if someone filed a complaint with me (which is the case) and that complaint is not successful?


Then they are advised to contact the DMV Consumer & Facilities Services Complaint Unit. You can protect your business: keep a copy of all work orders in an easy-to-access location.


can you help me see how I get my VA medical records online


of course. Our online tools can help you view, organize, and share your VA medical records and personal health information.


will have information about VA blue button


what allows me to do that button?


VA Blue Button is a feature of the Health Management Portal within My HealtheVet. It allows you to view, print, save, download, and share information from your VA medical record and personal health record.


how good. and I am eligible to use all the functions of the VA blue button


Are you enrolled in VA health care?


if i'm enrolled


okay. and are you registered as a patient in a VA health center?


no, I am not registered as a patient in a VA health center


Excuse me, not meeting all the requirements does not make you eligible to use all the features of the VA Blue Button


that bad. well answer another concern Once I log in, how do I get to my medical records?


Clear. Go to the Welcome page panel and click on Health Logs. You will go to a new page where you will find the information


How would I request someone's military records?


Are you planning a funeral for a Veteran in a VA naitional cemetery?


Yes, that is correct I am planning a funeral for a Veteran.


You would need to call the National Cemetery Scheduling office at 800-535-1117 and we could help get DD214 or other discharge documents.


How do they go about Reconstructing your records


did your records need reconstructed?


not so, i dont think so


How can I get the records I need to support my VA disability compensation claim?


oh ok no thanks


Unfortunately, no relevant information is found.


How do I  Gather or request other records or documents


Please send us any of these documents you may have


How does VA reconstruct my records?


the NPRC searches for documents that may help to reconstruct your records


Hi, i was wondering if i, in case i entry the military am required to notify DMV?


It is not required but i suggest you do it.


oh, ok. Although right now i don't plan on joining the military but thanks for the info.


hypothetically speaking if i were unable to notify it, what can i do?


DMV has a procedure in place to exempt you from administrative actions upon your return.You must provide a notarized statement that the vehicle was not used during the time in question , a copy of your military ID , proof of current insurance or surrender of plates , and signed and dated copies of deployment and return papers , or DD-214 if separated from service. You can present these documents at any DMV office , or mail them


it is suggested that military personnel file a Notification of Military Service pdf [ 1 ] MV -75 to ensure that the license record is not purged once the expiration date has passed


Yes, exactly that.


Can my license be renewed?


Yes, it absolutely can be.


But what are the steps to do it?


To be able to renewe it your license should have been valid during your military service


How would I go about getting a military skills test waiver?


Do you have military experience driving commercial motor vehicles?


No, I do not have military experience driving commercial motor vehicles.


Do you know the requirements for the waiver?


Yes, I know the requirements.


Then you all ready know that you must currently hold a valid NY State driver license or have an out-of-state driver license to be exchanged for a NYS driver license.


What happens after all requirements are met?


We will then issue your CDL class, endorsements and restrictions will depend upon the type of CMV you operated in the military.


About working for a "private" company that provides school bus service, do these services include excursions around the territory?


School operation is defined as " school to home / home to school " operation and includes interstate operation for school operation only. This does not include field trips. Only applicants employed by a municipality can drive for out - of - state field trips


What driving type should I certify to if I have a valid DOT medical examiners certifcate?


ou should certify to the type of driving in which you operate or expect to operate and your CDL will have the restrictions for that driving type


Are you capable of obtaining a Medical Examiner s Certificate?


Yes


The NI driving type will allow for the broadest commercial operation capability with no license restrictions applied


Is anything else required?


You will need to have the appropriate restrictions added to your driver s license A3 and/or K


Yes, yes. I'm looking for information on mortgage.


Have you fall behind on your mortgage payment?


Yes, I have issues on the payments for the mortgage,


In this case, you might be on a process called foreclosure, were your mortgage service can take your house a s a way to cover the money you owned.


Do you have any knowledge of the VA's payment history? I recently relocated and need to update my address for payment purposes. Is there something I should do on the website as well?


Sure, just go to VA.gov, sign in, and go to your profile. When you change your information there, it will update it for all of the departments of the VA that may need your updated address.


I also recently had a baby. Is that information that they need in my profile?


Congratulations on the new addition to your family! You should update your profile with information on all dependents because it can affect the rate of your benefits.


The reason I was asking about payments is that I didn't receive my last disability payment and I should have already. I was wondering if it was already sent or if my moving affected it. Is there anyone I can call to find out where the payment is?


You should definitely call the Veterans Help Line to get that straightened out. If you haven't received the payment, call 800-227-1000. They are open from Monday through Friday, 8 a.m. to 9 p.m. ET.


Yeah, I will do that. They said I should get payment but do you know how long I was supposed to wait? I forget what they told me.


Your first payment should have gone out within 15 days of being approved. I hope you get it all straightened out very soon.


Can non-US citizens qualify to receive federal student aid?


Yes, non-US citizens qualify for federal student aid.


Would my parents citizenship affect my ability to get aid?


Absolutely not, you can still apply for aid.


Is there a US Department of Labor free online scholarship search I could use?


Yes, there is a US Department of Labor free online scholarship search that you would be able to use.


Is a person who is considered DACA eligible for federal student aid?


Undocumented and DACA recipients are not allowed to get student aid; but you could still be eligible for state or college aid and private scholarships; and you should check with the school you would attend financial aid office.


When can I not receive federal student aid?


Are you not an eligible noncitizen and you have only a Notice of Approval to Apply for Permanent Residence?


Yes, that is the case I am not an eligible noncitizen and only have a Notice of Approval to Apply for Permanent Residence.


Then you are not able to receive federal student aid.


What if the expiration date has passed for my documents?


You are not eligible noncitizen and would not receive federal student aid.


I want a loan discharge please


Okay, you can first learn more about false certification discharge to see whether you might qualify


where can I apply for a discharge if I didn't get anything from the training?


You would apply for a Loan Discharge Application: False Certification Ability to Benefit


can I appeal if denied?


You may ask the U.S. Department of Education to review the denial


so can I ask for a discharge if the training didn't help me because I had issues ongoing of my own?


You might qualify for a discharge on the Disqualifying status category.


are all loans able to be discharged?


Loans made under the William D. Ford Federal Direct Loan Program or Federal Family Education Loan Program are eligible for a discharge.


and I apply where you said?


Do you have a Direct Loan or FFEL Program loan and are you ready to apply for the false certification discharge?


not ready yet, I need to do more research but thanks anyway


Hello I need information about AFI's investigation process


AFI will carry out a formal investigation. The result may not be an action, a warning letter, an investigation notice placed in your file, or a formal administrative hearing before an ALJ administrative law judge.


Do you want to know what Vehicle Safety does when it begins the hearing process?


no i don't know what it does


Do you want to know what happens if you accept the exemption?


do not


want to know what to do if the offer is rejected?


And how can I get an opportunity for a hearing exemption?


When Vehicle Safety begins the hearing process, you may be offered the opportunity through a "hearing waiver" to admit the charges and pay a specific monetary fine and / or accept a suspension.


and then I pay my fine and what happens?


If you pay your fine and / or penalty or serve your period of suspension, you will be back in business after full compliance.


Will VA cover the cost of eyeglasses?


We'll cover the cost of your eyeglasses if you meet at least one of our requirements


what if i need more information?


contact the prosthetic representative at your nearest VA medical center or clinic .s   [42] Find a VA health facility near you


What issues I must have in order for you to cover the cost of my eyeglasses?


Vision problems caused by an illness or the treatment of an illness for which you re receiving VA care , like :s   [29] Stroke


If I have vision and hearing loss, will VA cover the cost of hearing aids too?


Find out how to get hearing aids through VA


what are the requirements I should meet in order for you to cover the cost of my eyeglasses?


Do you have a compensable service - connected disability a disability linked to your military service for which you re receiving VA disability payments?


yes


then we'll cover the cost of your eyeglasses


tell me about corrected card for U.S. born adults.


Did you legally change your name?


no, I didn't


Are you working?


Yes, I am.


You should also tell your employer about your name change.


What if I need to change my name on my social security card?


You have to show us proof of your name change.


What if I don't have an ID document with my previous name?


If we can properly identify you on our records, we can accept an unexpired ID document with your new name.


What documents can I use as proof of my citizenship?


you can use your U.S. birth certificate or your U.S. passport.


Can I use an old expired ID with my previous name?


yes, you can if we can use it to identify you on our records.


Are the citizenship documents proofs really needed?


only if you don't have already proved your citizenship with us.


hi, give me information about the program Traumatic Injury Protection


TSGLI also known as Servicemembers Group Life Insurance Traumatic Injury Protection provides short - term financial support to help eligible service members recover from a severe injury .


If you were covered by SGLI and experienced a traumatic injury while serving in the military


yes I had a traumatic injury while serving in the army


find out how to file a claim for TSGLI or appeal a past decision


Regarding Veterans Mortgage Life Insurance benefits. How can i get these benefits?


Your VMLI premium will be based on several factors, your age and the current balance of your mortgage loan, for example.


One more thing I'd like to ask if is it possible for me to get TSGLI for a past injury I had when I served in the army?


You may be able to get retroactive TSGLI meaning that it takes effect starting from a date in the past if you were injured between October 7 , 2001 , and November 30 , 2005


if I was covered by SGLI


what are the requirements to be eligible


You may be able to get TSGLI if you were insured by SGLI when you experienced a traumatic injury


yes, show me the requirements


Have a scheduled loss that is a direct result of the traumatic injury


no


so you can't qualify, because you need to meet all the requirements


Hello I need information about How to Apply for a VA Home Loan Eligibility Certificate


of course, Learn how to apply for a VA Mortgage Loan COE Eligibility Certificate. This is the first step in obtaining a direct or VA-backed mortgage loan. Confirm to your lender that you qualify for the VA home loan benefit.


And do I have to have personal references to qualify for this benefit?


you only need to have confirmation from your lender that you qualify for the VA home loan benefit.


and how do i apply?


have you ever tried to apply  Through our LGY web system?


if I once tried


In some cases, you can obtain your COE through your lender using our LGY Web system. Ask your lender about this option.


And what steps should I take to obtain a direct or VA-backed mortgage loan?


First, applying for your COE is only part of the process for getting a direct or VA-backed mortgage loan. Your next steps will depend on the type of loan you want and your lender. For most loans, the lender will be a private bank or mortgage company.


What do I need If I was a member removed from the Reserves and I was never activated?


simple you will only need:      A copy of your last annual retirement points, and Proof of your honorable service


can you give me information about the PLUS direct loan application for postgraduate students


Do you want to know what is a direct PLUS loan application for graduate / professional students?


Do you know what to do to apply for a PLUS loan?


Yes please


the first thing you should do is LOG IN TO GET STARTED


okay. sorry if you could tell me what is a PLUS direct loan application for graduate / professional students? please


Of course This is a supplemental information request regarding your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program [4] Some schools may have a different process to obtain the additional information necessary to process your Direct PLUS Loan application....


and all schools have the same process?


No, some schools may have a different process to obtain the additional information necessary to process your Direct PLUS Loan application.


What do I have to do to receive a Direct PLUS Loan?


You must complete a Direct PLUS Direct Promissory Master Promissory Direct PLUS Loan MPN, which explains all the terms and conditions of Direct PLUS loans and constitutes your legally binding agreement to pay all Direct PLUS loans you receive under the Direct PLUS MPN loan.


I need to find out about benefits


ARe you on active duty including national guard with federal pay


No I am not


are you a traditional or technical member of the National Guard and Reserve?


Are there time-sensitive VA benefits to consider when separating or retiring?


If you have an illness or injury that you believe was caused or made worse by your service  You 'll need to file 180 to 90 days before separation .


What about housing if I have a disability?


There are grants if you have a service-connected disability.


What about my SGLI coverage?


There are coverage options for you and your family after separation or retirement  Open to service members and Veterans active duty , Guard , and Reserve


hi


I see, that very wide then. May I ask if other student loans can be included here?


Yes, you can. All you must do it to put those loans in the section for listing loans that you do not want to be consolidated, but want considered in the determination of your repayment period.


what are the program reviews for?


Did you want to know about the program oversight duties?


no, just wanted to know what they are


can I look at some reviews?


You can visit the "Third-party Servicer Program Reviews" page.


where can I get the Clery act reviews?


You can find those by visiting the "Clery Act Reports" page.


what comes next after a program review is done?


Federal Student Aid will issue a Final Program Review Determination, which is a report that includes each finding identified in the program review report, the school's response, and the Department’s final determination.


that's the FPRD?


Yes, the Final Program Review Determination (FPRD)


You can tell me how many social security credits I require to get benefits.


Of course. You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.


40 it is. So what do I need to do to be eligible for disability benefits?


You must meet a recent work test and a duration work test.


Back to those credits: do extra credits increase the amount of benefit I get?


These extra credits do not increase your benefit amount. The average of your earnings over your working years counts, not the total number of credits you earn.


Let's say I got disabled at 27, how many credits would I require for the disability benefits?


You would need 3 years of work, 12 credits out of the past 6 years between ages 21 and 27.


How many credits would I need to pass the work test?


The number of credits necessary to meet the recent work test depends on your age.


Okay, I get that. How do I earn credits then?


Do you work and pay Social Security taxes?


Yes, to both.


Then you can earn up to a maximum of four credits per year.


can you give me details of VA Individual Unemployability if you can't work


If you can t work because of a disability related to your service in the military a service - connected disability


that's my problem i have a service related disability in the military


you may qualify for what s called Individual Unemployability . This means you may be able to get disability compensation or benefits at the same level as a Veteran who has a 100 % disability rating


ok tell me the requirements?


You have at least 1 service - connected disability rated at 60 % or more disabling , or 2 or more service - connected disabilities with at least 1 rated at 40 % or more disabling and a combined rating of 70 % or more


not


unable to obtain disability benefits does not meet requirements


How do I get these benefits?


You ll need to file a claim for disability compensation you ll have to provide evidence supporting documents like a doctor s report or medical test results showing that your disability prevents you from holding down a steady job . We ll also review your work and education history


you must submit an application


that other than the request


you ll have to provide evidence supporting documents like a doctor s report or medical test results showing that your disability prevents you from holding down a steady job


when I finish the Reserve Educational Assistance Program (REAP)


The Reserve Educational Assistance Program REAP ended on November 25 , 2015 , but under the National Defense Authorization Act of 2016 , some REAP benefits will remain in place for 3 more years . Learn more about what this change means for you .


How does it affect me that REAP has ended?


Find the description below that best fits your situation to learn about how this change affects you , and what to do next


which are the requirements?


Established REAP eligibility before November 25 , 2015


yes


Lost eligibility when we retired that program on November 25 , 2015


Yes Can you credit your REAP eligibility for your GI Bill Post-9/11 eligibility


Can I get a refund for the money I used into my VEAP account?


Yes, You can withdraw the money in your VEAP account if you don t meet basic qualifying requirements or if you formally ask for a refund


Why would I opt for a federal loan over a private student loan to help with my college education?


Are you currently seeking a  loan to help with your college education?


Yes, I am starting the process now


You should consider federal loans first


What type of loan is offered to me through a financial aid package, should I receive one?


It is quite likely that your school will offer you a student loan as part of any financial aid package you receive. You should inform yourself of the different loan options that there are in the marketplace. Generally, there are two types of student loans available, federal and private


What is a private student loan?


These are loans that are nonfederal and are offered by financial institutions like banks, credit unions or a school


What is the process involved in getting a federal student loan?


Are you currently applying for a federal loan?


No, not at the moment


I want to know about reviews on schools and aid


Would you like to know about oversight duties in these matters?


yeah


As part of its oversight duties, Federal Student Aid routinely conducts program reviews to confirm that a school meets the requirements for institutional eligibility, financial responsibility, and administrative capability. During a program review, reviewers evaluate the school’s compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the school must take to improve its future administrative capabilities.


How do annual reports help?


Annual reports detail by frequency the most common findings identified in the annual compliance audits conducted by independent auditors , and identified through program reviews conducted by the Department of Education at institutions of higher education


anything else?


that's about it


what happens after you complete a program review?


Federal Student Aid will issue a Final Program Review Determination, which is a report that includes each finding identified in the program review report, the school's response, and the Department’s final determination.


How can we see some of the reviews?


You can visit the "Clery Act Reports" page


I'm looking to appeal a conviction.


Ok, Please use form AA-33 with a $10 fee.


If you have other convictions, please use form AA-33A


What convictions are those?


Anything not covered by Form 33-AA


You can do this via mail as well as in person.


What if I didn't fill out the form quickly enough?


You can check the status of all appeals on our website. If it wasn't filed quickly enough, please contact a local branch.


What if the appeal doesn't meet DMV requirements but I already paid?


You will receve a refund, *if* you cancel the appeal request before it is processed.


Sounds ok to me, I guess.


Is there anything else I can help you with today?


If Applying for a child (under 18) what are the steps for Disability benefits


REVIEW the Child Disability Starter Kit . This kit answers common questions about applying for Supplemental Security Income SSI benefits for children , and includes a worksheet that will help you gather the information you need


Did you CONTACT Social Security right away to find out if income?


yes


What else do I need to know?


and resources of the parents and the child are within the allowed limits , and to start the SSI application process


How do I fill out the Online Child Disability Report?


At the end of the report   we will ask you to sign a form that gives the child 's doctor permission to give us information about his / her disability


only the Child Disability Report can be completed online?


Please contact us by phone or in person to schedule an appointment to complete the SSI application . We will help you in person or by phone .


To apply for a child?


You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report


How do I get Veterans housing assistance?


We have assistance to find housing grants


Do you need other VA benefits and services as well?


Yes I do


We have many benefits such as disability compensation pay.


Good to know. Do you happen to know about . many benefits such as disability can you help with my disability rating too?


Yes, we have more information on how we assign disability ratings and effective dates , and what to do after you get your rating .


I'd like to ask you a question about life insurance. What is the best way to find out about benefits?


Contact the national call center for homeless veterans 24 hours a day, 7 days a week.


Another question I have for home loan services, is it possible for me to obtain a Certificate of Eligibility (COE)?


You may be able to get a COE if you are the spouse of a veteran


This is noted. I'd like to ask you another question. Is it okay to call if I have a hearing loss?


yes call TTY 711 if you have a hearing loss


Are you on social media?


Yes you can follow us on Facebook, Instagram, and Linkedin


Can I contact you online?


yes you can message and ask questions online


Is there a crisis hotline?


Yes and there is someone there 24/7 aqd it is a private free service.


Hi. I'm a veteran and recently I got a disability rating, what's next now?


Have you received a notice from us that confirms your disability and the severity of your disability?


Well, not really, I haven't yet got any notification about it.


Is this payments only for things like food? or I be able to use it to buy some clothes to?


You may be able to get money to buy new clothes and also you will get an annual clothing allowance benefit.


Oh, that sounds wonderful, thanks. But what happens if I change my residence or my address?


it's important to update your information the VA when you have a new address, change your marital status or any other life change that could affect your rating payment.


Have your disability got worse?


With past of time it has got a bit worse.


If that continues you need to know that you can file a claim for an increase in your benefits.


Which kind of benefits would I receive in that case?


You may be able to get VA health care, this will include access to VA doctors and care, plus medical equipment, prosthetics and prescriptions that could help you.


I have some questions I need answered about gainful employment.


I can help you with that. To qualify for funding under the Higher Education Act Title IV student assistance program, the educational program you receive has to lead to a degree on a non-profit or public institution or prepare the student for gainful employment in a recognized profession.


What is the Discretionary Income Rate?


Discretionary Income Rates of 20% or less are considered passing rates, rates higher than 20%, but less than or equal to 30% are called zone rates, and rates greater than 30% are failing rates.


What is my earnings data used for?


Do you understand what Earnings Data is?


No, not really.


Nevermind about that. What is GE Informational Rate Data used for?


It provides institutions and the Department with preliminary information about the performance of different institutions.


What is a D/E rate?


A D/E rate is based on the typical loan debt and earnings of a cohort of the program's former students who completed that program.


What information about GI Bill school change is available?


You can learn ways to make GI Bill changes and find out when and how to request these changes to your GI Bill school, program, or VA benefits so you get to keep funding and get help to pay for education.


Are you in a situation that you need to request changes to you GI Bill?


Yes, I need make changes to my GI Bill.


You will need to request these changes to your benefits if you meet certain requirements.


How do I send the information through the mail?


You can download the form VA Form 22-1995 for Veterans and service members and Form VA Form 22-5495 for dependents.


What if I need a form for a dependent?


Then you will need to submit a Dependent Request for Change of Program or Place of Training VA Form 22-5495  online now.


What if I am a Veteran and need to request a change?


You will need to submit a Request for Change of Program or Place of Training VA Form 22-1995 and complete online.


I really need to mail the form in, how do I do this?


Fill out the form you need and mail it to the VA regional claims processing office that is in same region as your school. You can find a list of offices online.


Hi, good afternoon. I've been searching for info about the many types of money aid. I heard about loans, could you elaborate a little for me?


Sure. A loan is a borrow of money to attend a college or career school. You should repay that money as well as its interest that accrues.


Have you received any student loan?


No, i haven't receive any. That's why i'm asking about them, because i was told to consider some.


Unfortunately, no relevant information is found.


Not to worry, right now i'm just curious. Anyway, i always can get a job, isn't? Like part-time or something?


In fact, you can do that. You have the Federal Work-Study Program available to you, so you can earn money in order to pay for school through a part-time job.


OK. Now, about Federal Work-Study Program. Can you tell me what is the Grant Eligibility?


This case applies are granted only to students with financial needs.


Now I ask you if you are interested in our grants.


What are the grant plans?


Do you want to apply for another type of financial aid?


I wonder if the grant can be repaid?


Of course, provided you withdraw from school before the end of an enrollment period.


Please tell me about corrected cards for noncitizen adults


Have you change your name, became a U.S. citizen or your immigration status changed?


No, none of those.


I just have some doubts, like what documents would I need to prove my identity.


Well, you would be asked for your U.S. immigration documents, like the I-551 Permanent Resident Card.


And for F-1 students?


F-1 students must show Social Security their I-20 Certificate of Eligibility for Nonimmigrant Student Status


what other documents would Social Security ask?


The I-94 Arrival / Departure Record in an unexpired foreign passport is another accepted document.


What if DHS doesn't authorize me for work after a name change?


in that case, we can change your name in our records but we can't issue a corrected card.


Can I work even if I'm assigned a non-for-work social security number?


you can't, if you do we would inform DHS.


Hello. Can you tell me more about the GI Bill from after 9/11?


Of course. The Post-9/11 GI Bill Chapter 33 helps you pay for school or job training.


Have you served on active duty after September 10, 2001?


No, I haven't.


Unfortunately, no relevant information is found.


But what do I need to do to qualify for GI Bill benefits after 9/11?


Have you served at least 90 days on active duty either all at once or with breaks in service on or after September 11, 2001?


No, I haven't served in that time.


Have you received a Purple Heart on or after September 11, 2001, and were honorably discharged after any amount of service?


No, I wasn't lucky enough to receive such an award.


Have you served for at least 30 continuous days all at once, without a break in service on or after September 11, 2001?


No, I haven't. Sorry.


Are you a dependent child using benefits transferred by a qualifying Veteran or service member then?


No.


Then I'm afraid you can't get these education benefits. I'm sorry.


Now, let's talk about the Montgomery GI Bill Active Duty (MGIB-AD) program. What benefits am I eligible for if I qualify?


You may get up to 36 months of education benefits. The benefits will be payed monthly. How much you receive will depend on several factors


You've got it. Another concern I have is accommodation. I'll take care of it. And what are the advantages we're talking about?


You may be able to get up to 36 months of benefits, including money for tuition, full in-state tuition costs at public schools and up to $22,805.34 per year for training at private or out-of-state schools and money for housing, for example.


I need to apply for spouse benefits


Have you worked under social security


Are you divorced?


Yes I am divorced


see For information on the requirements for Divorced Spouse 's Benefits


II am caring for a child who is also receiving benefits


ead " If You Are Divorced


By the way, this is for divorced spouse's benefits. Is it possible for me to receive benefits if I'm married to someone else?


You can if the later marriage is over or deceased.


Do you know how much I can receive? and at full retirement age can I receive only one benefit?


the option to take only one benefit at full retirement age no longer exists


Will my application serve as a request for spouse benefits?


your application will automatically serve as a request for spousal benefits .


Can I qualify for Medicare also?


You can also qualify for Medicare at age 65


I have questions about the care team


Your VA care team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.


Are you thinking of changing your primary care doctor?


no, I like him


what is a PACT?


A Patient Aligned Care Team or PACT is made up of you, those who support you like your family members and caregivers, and your health care providers.


can I use other medical care while enrolled in VA health care?


If you’re enrolled in VA health care, we can find out if you may be able to receive care from a provider in your local community through community care


what if the place I am getting looked at is no longer working with the VA?


There is a plan in place if your primary care provider leaves VA. We will make sure you always have access to a qualified primary care provider so that you keep getting the ongoing care you need.


what are some of the things the team will do for me?


build a partnership, provide care and coordinate care


Hi, how are you? Do you want information about what I must do to change my driver's license to another state?


of course, You must change your out-of-state driver license to another state or US territory. US, Federal District, or Canadian Province within 30 days of becoming a New York resident.


Is there any other additional information you can give me?


You are studying in New York State. and Do you need a New York State driver's license?


Yes


Students from other states, countries, or nations who attend school in New York State are not normally considered New York State residents, so they do not need to exchange their current driver's license.


okay. And another question to ask at the DMV office?


of course you will need  pass a vision test at the DMV or bring a full eye test report PDF [2] MV-619 s  turn in your departure - from - state license, unless it is lost or stolen


and when i pass the exam what should i do?


When you pass your driving test, you must turn in your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days.


and in which cases can I not change my license?


You cannot change your license if it is    suspended or revoked    lost or stolen


Tell me about VA claim exam, please.


Have you filed your claim for disability benefits?


No, I haven't


Should I take a VA claim exam when filing a claim?


No. That's just if we need more information to decide your claim.


Will it be all right if I have enough medical evidence in my file to support my claim?


Yes, we won't ask you to have a claim exam. Medical evidence may include doctor and hospital reports, test results and other documents.


What's the next step after my exam?


After that, the doctor will write a report and send it to a VA claims processor to add to your claims file.


When can I do my VA claim exam?


The staff at your local VA medical center or local medical office that we partner with will contact you. They will mail you a letter with the date and time of your exam, or call you to find the best time.


Hello there, I would like to learn more about the reserve educational assistance program.


Of course. The Reserve Educational Assistance Program REAP ended on November 25, 2015, but under the National Defense Authorization Act of 2016, some REAP benefits will remain in place for 3 more years.


Would you like to know how it may affect you that REAP has ended?


Yes, please.


You can find the description that best fits your situation below and with it you can learn about how this change affects you, and what to do next.


Wait. I've been using REAP benefits before the 24th of November 2015. What about that?


In that case you can keep using your REAP benefits until November 25, 2019.


Alright. And under which conditions do my REAP benefits count toward my GI Bill eligibility after REAP ended?


Did you establish REAP eligibility before November 25, 2015?


No, I established it in 2016. Is that a problem?


In that case you can't credit your REAP eligibility toward your Post-9/11 GI Bill eligibility.


That's not good. What if I applied for the benefits but started school after November 24, 2015?


In that case you're no longer eligible to receive REAP benefits, but you may be eligible for Post-9/11 GI Bill benefits.


I need help with my Student Aid Report.


Your Student Aid Report(SAR) is a summary of your FAFSA form, so it's highly important that you make sure your information is correct and complete.


Why does the FAFSA form ask for my email?


By providing your email on your FAFSA form, you get access to an online copy of your SAR.


What if I don't provide my email?


You will receive a paper copy of you SAR.


What type of information does my SAR contain?


Your SAR will contain basic information about your eligibility for federal student aid and answers you gave to FAFSA questions.


How do I get another copy of my SAR if I need it?


You can contact the Federal Student Aid Information Center at 1-800-4-FED-AID to request a copy of your SAR by mail.


What happens if there is a mistake on my SAR?


Have you already reviewed your SAR?


No. I haven't received it yet.


I'm looking for information as to what constitutes a co-signer in relation to a spouse's income-driven repayment plan application form within the FSA,  can you help me with this?


A co-signer is defined as being the spouse of an applicant who initiated an Income-Driven Repayment Plan Request


Have you a concern or worry about being a co-signer on an application?


Yes, I'm concerned that I may be obligated to repay the loan by signing this application


What can I do if I do not have a Reference Number /Co-sign Code for the particular application?


You should contact the IDR applicant, who should have received an email containing the Reference Number/Co-sign Code. The IDR applicant can also access this information by logging into StudentAid.gov and clicking on the relevant link


What exactly do I need to complete my role as a co-signer within the FSA?


Initially, you will need to be logged in with your own personal FSA ID in order to co-sign the applicant's IDR request


Regarding the appeal of a demonstration of credit decision, do I have to present the information I have even if it may be the cause of the bad credit?


Yes, you need to provide, the information you have.


This proof how needs to be made?


You need to provide proof that your account has been paid in full.


I need to amend my daughter's Social Security Card, how do I proceed?


Have you legally changed your child 's name as a result of adoption, a court order or some other reason?


Yes she was adopted and took her stepfather's name.


Well then you definitely need to tell Social Security so that you can get a corrected card.


What documents must I present?


We accept the Final adoption decree with the new name as proof.


What other information must I provide?


You must be able to show your child 's name, identifying information i.e., age, date of birth, or parents ' names and preferably a recent photograph.


When will my daughter get her new card?


We will mail the new card as soon as we have all of your child 's information and have verified your her documents.


What if I don't have the final adoption decree yet, it's pending?


We might also accept your daughter's State - issued non - driver 's identification card.


Will my daughter be able to still work before the new card is issued?


Yes and her employer needs to be notified as well.


Hello, I wanted to know which dental care benefits I can use as a veteran.


Of course. First we need to find out your benefits class and the dental benefits you may qualify for.


Are you being paid at the 100 % disabling rate based on a temporary rating for a reason such as a long stay in the hospital or rehab care?


No, I'm not receiving any payments.


Unfortunately, no relevant information is found.


So can I apply for those benefits?


Yes, you can apply for benefits.


Okay, that's fine. Now, how do I get access to these services? What are the eligibility requirements?


You re signed up for VA health care


yes


We conclude that you need a specific service to help with your ongoing treatment and personal care


yes, i need a specific service


The service or space in the care setting is available near you


yes i near of the facilities


good


I am looking for information regarding a replacement Social Security card for a Noncitizen adult, how do I go about this?


You can get a replacement card for free if your existing card has been lost or stolen. You may not need a replacement, as it's your Social Security number that is important and if you know this number, you won't need a replacement


What do I do in the instance that I do not have permission to work but I need a Social Security number for other purposes?


I will refer you to the "If you do not have permission to work" section on the website


What original documents are required top get a Social Security Card?


Firstly, we need to establish your immigration status


Are you a US immigrant?


Yes I am


In this case, you must prove this to us by showing your current US immigration documents


How do I get a Social Security card if I am a J-1 student, student intern or an international visitor?


For this example, you will be required to provide a letter from your sponsor. This letter will need to be on a letterhead, with the original signature of your sponsor which authorizes your employment


Can I use a Social Security number that has been assigned to me for non-work purposes to work?


No, you can not use this number to work


If I have a Complaint filed against my business


The New York State Department of Motor Vehicles DMV regulates all repair shops , inspection stations , dealers , vehicle dismantlers and other related businesses in New York


you want to know how to legally operate as such a business


not


Unfortunately, no relevant information is found.


but what would be the requirements?


you must register with the DMV . Once your application is approveds  you will receive a certificate from the DMV


ok I already have them, however before sending my request, what if I don't have an authority certificate?


Wait. I understand that you don't have a Certificate of Authority?


Yes, i do not have that yet. Is there a problem?


In fact, there is. If you are lacking that document, then please do not submit your application to us yet.


Oh, o.k, didn't know that was such a deal. I'll have to get it then. Anyway, do you have any other channel for information?


Yes, of course. You can make use of our toll free number at 1-518-474-4653 to reach the Office of Vehicle Safety and Clean Air.


I have to attend my local DMV centre and am wondering what exactly I have to bring with me?


What documentation do you currently have in relation to your vehicle?


If you have a copy of the posted notice of sale of the vehicle, as this is one of the documents that will cover off what you need to bring with you to the centre


What documentation do I need if I am registering for  business or organization?


You must bring proof of incorporation of the business or organization with you


Where can I find more help regarding specific information related to registering various types of vehicles


The information you are looking for can be found on the webpages that are listed on this page


What do I bring to the DMV centre if the vehicle I purchased was sold within New York City?


If the vehicle you purchased was bought at a sheriff or marshal auction within New York City, you must produce a copy of the judgement or execution order that allowed the sheriff or marshal to sell the vehicle in question


can you give me details of Exposure to hazardous chemicals and materials


Find out if you can get disability compensation monthly payments and other benefits for illnesses or other conditions , like the ones listed below


you want to know the details of the Medical care for volunteers involved in chemical and biological testing


yes


Some of the 60,000 veterans volunteered for medical research for the biological and chemical programs of the United States between 1942 and 1975.


You can get medical care through the U.S. Army if you volunteered for this research and have an injury or illness directly caused by your participation


If I have questions or need help getting medical care


Visit the U.S. Army web page , or Call 800 - 984 - 8523


If you served in the Republic of Vietnam


Agent OrangeIf you served in the Republic of Vietnam or in or near the Korean Demilitarized Zone DMZ during the Vietnam Era or in certain related jobs you may have had contact with Agent Orange , an herbicide used to clear plants and trees during the war


It is my case that I can do


Very well. Now for U.S. Army disability benefits, If I have an illness we believe is caused by Agent Orange?


You won t need to show that the problem started during or got worse because of your military service .s   [30] This is because we believe that certain illnesses are the result of exposure to herbicides .s   [31] We refer to these as presumptive diseases .


an herbicide used to clear plants and trees during the war


I'd like to ask if ever I have illness due to contact with toxic things during my military service, where can I get medical care?


AsbestosIf you worked in certain military jobs , you may have had contact with asbestos toxic fibers once used in many buildings and products


what happens after a board decision?


If you disagree with the Board s decision and have new and relevant evidence that supports your case


ok thanks


Unfortunately, no relevant information is found.


Can I request a Board Appeal?


You can request a Board Appeal after an initial claim , Supplemental Claim , or Higher - Level Review decision


Got it. Another query about the senior reviewer. Okay, so I can request a new look for my actual application in some way, right?


yes, you can ask for a senior reviewer for a new look, using the VA form 20-0996: higher-level review.


Also, I need to find out on my Board Appeal request, what if I have more questions?


Get answers to frequently asked questions about decision reviews


Can you give me any knowledge of a higher-level review? What are loan guarantees, and how do they work?


Please refer to yourdecision for instructionson how to submit theform


I want to know information on the process of what I need to to if I Appeal to a Veterans Law Judge regarding my case?


Download VA Form 10182 : Board Appeal PDF


What happens next?


Find out what happens after you request a decision review


Do I need to register my car in New York if it's registered in a different state?


Yes, you need to register any vehicle you own at the DMV.


What do I need to  bring to get it registered?


Complete the DMV's Document Guide to make sure you bring everything you need.


Can I renew my registration online?


In most cases, but some vehicles can not be renewed online.


What else can I complete online instead of going to the office?


You have the ability to change your name or address and check your registration status online.


Where can I register my car?


You can register at any DMV office.


Do any special situations apply to you, such as farm vehicles, no title or more than one owner?


Yes, it's a farm vehicle.


The procedure for registering that will be slightly different, so come to the office and we can walk you through it.


I am looking for more information and resources pertaining to careers and employment.


We are able to help you manage your career in several ways.  VA transition assistance can help as you separate from the military.  You can explore your career options by attending a Transition Assistance Program briefing as the first step.


Would you also be looking for information about subsistence allowance rates?


Yes, I would like information on that.


I see. Then could you tell me what are the rates that I asked you right now since you did not answer me and are there other GI Bill programs that I can qualify for?


for example, the Montgomery GI Bill Active Duty MGIB - AD program. If you have served active duty for at least 2 years, find out if you are eligible for the Montgomery GI Bill Active Duty program.


We can discuss that as well as other VA benefits and services such as exploring your options for using GI Bill benefits to help pay for school or training and finding out what benefits you can get.


On a somewhat related note, let's talk about other VA benefits and services. Is there a point of contact that I can use to gather information on all the benefits?


You can reach the VA benefits hotline at 1-800-827-1000.


Unfortunately, I am fearing that I may need help to avoid becoming homeless.


We offer many programs and services that may help including free health care and, in some cases, free limited dental care.  We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.


How do I get help if I am at risk of becoming homeless?


We can connect you with resources in your community, like homeless shelters or faith-based organizations.


What other benefits might I possibly get?


You can always get updates on benefits by e-mail.


Hello, I would like to know what original documents do I need to obtain a Social Security Card?


want to get citizenship


Don't have one of these specific documents?


yes


Do you have the Employee Identification Card?


no


the school ID card?


Health insurance card not a Medicare card?


in that case you can verify your identity with the US Passport


and with what will they verify my age?


You must present your birth certificate.


I need a replacement social security card for a noncitizen adult


You can rplace your card for free if it is lost or stolen however you many not need to get a replacement card if you know your social security number.


I need a social security number for other purposes than work


only noncitizens who have permission to work can apply for a social security number. if you do not have premission to work but need a social security number for other purposes there are exceptions


Will I be asked to see current DHS documents?


Acceptable documents include a permanent resident card


What are other acceptable documents


you many not need a replacemtn card, knowing your social security number is what important


I don't remember my social security number


Federal law required you to provie your social security number to get benefits or services . you must apply as an applicant


Is it a state law ro provide a social security number to get general assistance benefits?


Yes


What if I don't have permission to work?


lawfully admitted noncitizens can get many benefits and services without a social security number


Good evening, i've been looking for information on applications for a dealership, what can you tell about that topic?


No problem. For applying, you must submit a Form VS-1 also known as Original Facility Application, plus a copy of your complete original, sealed and signed Surety Bond.


Moving on, Do you want to know about the certificate of authority?


It would be of great help, yeah.


Are you in possession of a certificate of authority?


No, i don't have any right now, but there's no problem with that, right?


Unfortunately, no relevant information is found.


In any case, can you just tell more about that certificate?


Sure. The certificate of authority and sales taxes ID number are issued by the NYS Department of Taxation and Finance. To get one, you may apply visiting the DTF website. After you complete the process, be sure to record your Sales Tax ID on to the Original Facility application.


How can I obtain a surety bond?


Do you want to get a surety bond?


No, not really. I was just asking how it works.


So how does it work? Can you explain surety bonds, please?


Of course. To get a surety bond, you must contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Make sure that you write your Facility Number on the bond.


I'm a high school senior who will be attending college in the fall. I need some information about student loans.


I can help you with that.


Will you be taking out a student loan?


I'm not sure yet. I need more information first.


What are some different types of federal grants?


There are several federal grants that may be available to you, including Pell Grants, FSEOG, TEACH Grants, and Iraq and Afghanistan Service Grants.


I like it. Returning to my original question. Should I contact my college or the Federal Student Aid Feedback Center if I believe I am not receiving the correct amount of federal aid?


You should try to resolve the problem with your college first.


Who can access the military aid for college school?


This aid is intended for veterans, future military personnel, active-duty personnel, or anybody related to veterans or active-duty personnel.


Now, about the grant funds. What if I'm not eligible for the Federal Pell Grants?


Then, if you meet the requirements but are not eligible for a Pell Grant based on your EFC, you can still access the Iraq and Afghanistan Service Grants.


I need to know how I can get a Corrected Card for my son.


Did you change your son's name because of adoption, court order, or any other reason?


Yes, I changed his last name.


Ok, great. In order to get a corrected card you need to tell Social Security.


My concern is that I haven't previously established his U.S. citizenship before. What documents do I need to do this?


We will need to see proof of U.S. citizenship.  Just so that you know, we can only accept certain documents.