Instruct: Given the title of a scientific paper, retrieve paper titles that are cited by the given paper.
Query: Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry
Competing through service: Insights from service-dominant logic
Customer Satisfaction Modeling in Hotel Industry: A Case Study of Kish Island in Iran
Progress in Tourism Management Tourism supply chain management : A new research agenda
Perceptions of Service Quality in Jordanian Hotels
The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image: Evidence from Hotel Industry of Pakistan
Hotel Revenue Management – A Critical Literature Review
Marketing Management Trends in Tourism and Hospitality Industry: Facing the 21st Century Environment
Strategic human resource management: Insights from the international hotel industry
Intelligent systems in tourism: A Social Science Perspective
Integrating customer relationship management in hotel operations: managerial and operational implications
Influence of Service and Product Quality towards Customer Satisfaction: A Case Study at the Staff Cafeteria in the Hotel Industry
The determinants and effects of slot servicescape satisfaction in a Las Vegas hotel casino.
implementing customer relationship management in the hotel sector : does ' it ' always matter ? .
The Determining Factors of Customer Loyalty for Luxury Hotels in US
Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services
Electronic word-of-mouth in hospitality and tourism management
The Impact of the Sharing Economy on the Hotel Industry: Evidence from Airbnb's Entry Into the Texas Market
Toward a Deeper Understanding of Service Marketing: The Past, the Present, and the Future
Examining the Feasibilities of Industry 4.0 for the Hospitality Sector with the Lens of Management Practice
Customer value, satisfaction, loyalty, and switching costs: An illustration from a business-to-business service context
Context awareness in health care: A review
From value chain to value constellation: designing interactive strategy.
Preoperative planning and intraoperative technique for accurate realignment of the Dwyer calcaneal osteotomy.
Cross-Cultural Adaptation and Validation of the MPAM-R to Brazilian Portuguese and Proposal of a New Method to Calculate Factor Scores
An Efficient Domain-Independent Algorithm for Detecting Approximately Duplicate Database Records