Instruct: Given a scientific paper title, retrieve paper titles that are cited by the given paper
Query: The Evolution of Customer Relationship Management System
Understanding customer relationship management (CRM): People, process and technology
Architecture for Customer Relationship Management Approaches in Financial Services
IT alignment strategies for customer relationship management
Customer Relationship Management (CRM) implementation: A soft issue in knowledge management scenario
From Customer Relationship Management ( CRM ) to Supplier Relationship Management ( SRM )
Why Do Customer Relationship Management Applications Affect Customer Satisfaction
Evolutionary computing applied to customer relationship management: A survey
The role of multichannel integration in customer relationship management
a comparative study of customer relationship management ( crm ) how strategies and applications vary across industries .
Enabling and measuring electronic customer relationship management readiness
Customer relationship management: key components for IT success
New service bonds and customer value in customer relationship management: The case of museum visitors
The Critical Success Factors in Customer Relationship Management (CRM) (ERP) Implementation
Diffusion of innovation: customer relationship management adoption in supply chain organizations
Application of Data Mining in Customer Relationship Management
Customer Relationship Management for SME’s
Effects of e-CRM on customer–bank relationship quality and outcomes: The case of Thailand
Customer relationship management: Finding value drivers
A Taxonomy of Customer Relationship Management Analyses for Data Warehousing
A Hidden Markov Model Of Customer Relationship Dynamics
Ontology in information security: a useful theoretical foundation and methodological tool
Validation and optimization of experimental colitis induction in rats using 2, 4, 6-trinitrobenzene sulfonic acid
Collective dynamics of ‘small-world’ networks
Novel Pseudo-Drain (PD) RF power cell in 0.13 um CMOS technology
Persons with Quebec platelet disorder have a tandem duplication of PLAU, the urokinase plasminogen activator gene.