Instruct: Given the title of a scientific paper, retrieve paper titles that are cited by the given paper.
Query: Impact of Customer Relationship Management on Customer Loyalty , Customer Retention and Customer Profitability for Hotelier Sector
Integrating customer relationship management in hotel operations: managerial and operational implications
A review of customer relationship management: successes, advances, pitfalls and futures
A Framework for Customer Relationship Management
The Antecedents of Customer Loyalty in Malaysian Retailing : Capitalizing the Strategic Tool
Implications of loyalty program membership and service experiences for customer retention and value
Impact of CRM Factors on Customer Satisfaction and Loyalty
An Investigation of the Essential Factors on Customer Loyalty in Banking Sector : A Case of Albanian Retail Bank Yrd
CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER LOYALTY ; A SURVEY IN THE SECTOR OF BANKING Assist .
The effects of customer relationship management relational information processes on customer-based performance
A Framework for Understanding Customer Relationship Management Systems Benefits
The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration
The effects of relationship quality and switching barriers on customer loyalty
A dynamic model of customer loyalty
Customer Satisfaction Modeling in Hotel Industry: A Case Study of Kish Island in Iran
Customer Relationship Management: Related Theories, Challenges and Application in Banking Sector
Extending customer relationship management: from empowering firms to empowering customers
The relationships among perceived quality, customer satisfaction and customer retention: An empirical research on Haidilao restaurant
Understanding success and failure in customer relationship management
Relationship quality as a predictor of B2B customer loyalty
Critical success factors for a customer relationship management strategy
Accounting for common method variance in cross-sectional research designs.
Cardiac Imaging: Part 2, Normal, Variant, and Anomalous Configurations of the Coronary Vasculature
Investigating the Influence of Avatar Facial Characteristics on the Social Behaviors of Children with Autism
Cough and Aspiration of Food and Liquids Due to Oral Pharyngeal Dysphagia
Augmented Reality