Instruct: Given a scientific paper title, retrieve paper titles that are cited by the given paper.
Query: Information technology service performance management using COBIT and an ITIL framework: A systematic literature review
Considering service strategy in ITIL V3 as a framework for IT Governance
A Framework for Assessing Organisational IT Governance, Risk and Compliance
Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study
Simplification of Information Technology Services at Financial Institutions: A Framework
Classifying ITIL Processes; A Taxonomy under Tool Support Aspects
Impact of Top Management's IT Knowledge and IT Governance Mechanisms on Financial Performance
Towards an IT Service Lifecycle Management (ITSLM) Concept
it service management using itil v3 : a case study .
Developing Maturity Models for IT Management
Review: information technology and organizational performance: an integrative model of IT business value
A proposed framework: An appropriation for principle and practice in information technology risk management
How Sustainable is COBIT 5? Insights from Theoretical Analysis and Empirical Survey Data
Exploring and Developing an IT Governance Culture Framework
Framing the frameworks: a review of IT governance research
Business value through controlled IT: toward an integrated model of IT governance success and its impact
Improving IT management at the BMW Group by integrating existing IT management processes
Predicting IT Governance Performance : A Method for Model-Based Decision Making
ITIL in small to medium-sized enterprises software companies: towards an implementation sequence
IT governance in public organization based on ITBSC and cobit 5: The case of Kupang Municipality
An IT management assessment framework- evaluating enterprise architecture scenarios
Phonetic aspects of Chinese Shaanxi Xi'an dialect
Generalizing matrix factorization through flexible regression priors
IT service management and governance modeling an ITSM Configuration process: A foundational ontology approach
Invading the Mediterranean Sea: biodiversity patterns shaped by human activities
Avoiding Energy Holes in Wireless Sensor Networks with Nonuniform Node Distribution