Instruct: Given a paper title, retrieve paper titles that are cited by the given paper.
Query: IT Services Reference Catalog
Transforming IT Service Management – the ITIL Impact
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach
Recommending resolutions of ITIL services tickets using Deep Neural Network
Grid information services for distributed resource sharing
ITIL in small to medium-sized enterprises software companies: towards an implementation sequence
Just-in-time information retrieval agents
Service-Oriented Cloud Computing Architecture
Quality of service for workflows and web service processes
IT Consumerization and its Effects on IT Business Value, IT Capabilities, and the IT Function
Theorizing the IT Governance Role in IT Sourcing Research
A Review of IT Governance: A Taxonomy to Inform Accounting Information Systems
Software as a Service: Configuration and Customization Perspectives
Simplification of Information Technology Services at Financial Institutions: A Framework
Performance Measurement for Knowledge Management : Designing a Reference Model
A quantitative approach for evaluating software maintenance services
Information systems outsourcing: a survey and analysis of the literature
Adoption of business continuity planning processes in IT service management
A Similarity Measure across Ontologies for Web Services Discovery
Flexible Construction of Executable Service Compositions from Reusable Semantic Knowledge
Service Performance and Analysis in Cloud Computing
10 ENGINEERING NOISE CONTROL Professor
Design and natural science research on information technology
Autonomous Driving in Reality with Reinforcement Learning and Image Translation
Phantom limb pain, cortical reorganization and the therapeutic effect of mental imagery
16-element Vivaldi antenna array fed by a single ridge substrate integrated waveguide with over 75% bandwidth