Instruct: Given the title of a paper, retrieve paper titles that are cited by the given paper.
Query: Effective Shared Services Change Management – Critical Success Factors MVN
Critical Success Factors for Shared Services: Results from Two Case Studies
Innovative decision support for IT service management
Business Process Models. Change Management
The critical success factors of business process management
Implementing IT Service Management: A systematic literature review
Vertical versus shared leadership as predictors of the effectiveness of change management teams: An examination of aversive, directive, transactional, transformational, and empowering leader behaviors.
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach
Organisational Change Management: A Critical Review
Municipal Shared Services Cloud
CHANGE MANAGEMENT STRATEGIES FOR SUCCESSFUL ERP IMPLEMENTATION
An Interdisciplinary Perspective on IT Services Management and Service Science
A model of configuration complexity and its application to a change management system
Organizational culture and knowledge sharing: Critical success factors
A Systematic Review of Service Level Management in the Cloud
implementing knowledge management systems in public sector organisations : a case study of critical success factors .
Service Process Innovation: A Case Study of BPMN in Practice
Technochange management: using IT to drive organizational change
System Implementation Success Factors ; It ’ s not just the Technology
Maintaining and evolving Service Level Agreements: Motivation and case study
A Critical Success Factors Model for Enterprise Resource Planning Implementation
The impact of critical success factors across the stages of enterprise resource planning implementations
Clinical-practice recommendations for the management of bowel obstruction in patients with end-stage cancer
Adherence to the DASH Diet Is Inversely Associated With Incidence of Type 2 Diabetes: The Insulin Resistance Atherosclerosis Study
Security and Privacy for Cloud-Based IoT: Challenges
ischial spine projection into the pelvis : a new sign for acetabular retroversion .