Instruct: Given a paper title, retrieve paper titles that are cited by the given paper.
Query: Modeling and simulation of a pacing engine for proactive campaigns in contact center environment
Statistical Analysis of a Telephone Call Center : A Queueing-Science Perspective
Social interaction in pedestrian evacuation: a cellular discrete event simulation approach
Smart simulation using collaborative formal and simulation engines
Simulation of banks queuing system based on WITNESS
Emulation of a production cell - Developing a virtual commissioning model in a concurrent environment
The Operational Analysis of Queueing Network Models
Customer Simulation for Direct Marketing Experiments
An approach to hospital planning and design using discrete event simulation
Analysis and Simulation of Theme Park Queuing System
MODELLING OF QUEUES BY USING OF PETRI NET SIMULATOR
Personnel Scheduling: Models and Complexity
A simulation-based study of dispatching rules in a dynamic job shop scheduling problem with batch release and extended technical precedence constraints
Agent-based modelling of customer behaviour in the telecoms and media markets
Agent-based modeling and simulation
Integrating agent based modeling into a discrete event simulation
A fast hybrid time-synchronous/event approach to parallel discrete event simulation of queuing networks
Interday Forecasting and Intraday Updating of Call Center Arrivals
Call center performance evaluation using big data analytics
Simulation in manufacturing and business: A review
Agent-based simulation for large-scale emergency response: A survey of usage and implementation
primary spontaneous bacterial peritonitis versus secondary peritonitis : differential diagnosis and pathogenicity .
Topic modeling for expert finding using latent Dirichlet allocation
Negotiation and cooperation in multi-agent environments
The Xpress transfer protocol (XTP)—a tutorial
Introduction to matrix analytic methods in stochastic modeling