Instruct: Given the title of a scientific paper, retrieve paper titles that are cited by the given paper
Query: the effect of restaurant attributes on customers ’ expectations and experiences in formal full service restaurants in port elizabeth , south africa .
Influence of Service and Product Quality towards Customer Satisfaction: A Case Study at the Staff Cafeteria in the Hotel Industry
Customer Satisfaction Modeling in Hotel Industry: A Case Study of Kish Island in Iran
The Welfare Impact of Consumer Reviews: A Case Study of the Hotel Industry†
Service quality, customer satisfaction, and customer value: A holistic perspective
Consumer attitudes and behavior: the theory of planned behavior applied to food consumption decisions
customer heterogeneity in operational e - service design attributes : an empirical investigation of service quality .
Factors Affecting Positive Word of Mouth and Repurchase Intention: A Case Study of Clothing Retailers in Bangkok
the influence of background music on the behavior of restaurant patrons author ( s ) : .
Integrating Refined Kano Model and QFD for Service Quality Improvement in Healthy Fast-Food Chain Restaurants
Assessing the Relationship among Service Quality, Customer Satisfaction and Behavioral Intentions in Online Shopping Environments
The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image: Evidence from Hotel Industry of Pakistan
factors influencing tourist food consumption * .
The Gaps Model of Service Quality and its Impact on Customer Satisfaction
The effects of hotel performance characteristics on customer online ratings
Customer Satisfaction in Online Shopping: a study into the reasons for motivations and inhibitions
Customer satisfaction in E-Commerce : A case study of China and Bangladesh
CONCEPTS OF SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY
factors influencing consumption experience of mobile commerce : a study from experiential view .
Building customer value in the hospitality industry: towards the definition of a customer-centric information system.
A predictive model of menu performance
Applications of Support Vector Machines for Pattern Recognition: A Survey
A dual band hat feed for reflector antennas in Q-V band
Aspect Analysis for Opinion Mining of Vietnamese Text
Multivariate data analysis of NMR data.
Exploring the Usability of Video Game Heuristics for Pervasive Game Development in Smart Home Environments