Instruct: Given the title of a scientific paper, retrieve paper titles that are cited by the given paper.
Query: An Investigation of the Essential Factors on Customer Loyalty in Banking Sector : A Case of Albanian Retail Bank Yrd
Service Quality Transformation and its Impact on Customer Satisfaction and Loyalty in Malaysian Retail Banking Sector
INFLUENCE OF CUSTOMER SATISFACTION ON LOYALTY: A STUDY ON MOBILE TELECOMMUNICATION INDUSTRY
Factors Influencing Customer Loyalty Toward Online Shopping
An examination of the determinants of customer loyalty in mobile commerce contexts
Building and sustaining profitable customer loyalty for the 21st century
Customer Relationship Management: Strategies And Practices In Selected Banks Of Pakistan
Factors Affecting Customer Loyalty Towards Yes Company in Malaysia
The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study
The effects of relationship quality and switching barriers on customer loyalty
Impact of ATM Banking Performance on Customer Satisfaction with the Bank in Malawi
Attaining Customer Loyalty! The Role of Consumer Attitude and Consumer Behavior
Impact of CRM Factors on Customer Satisfaction and Loyalty
satisfaction strength and customer loyalty .
Relationship quality as a predictor of B2B customer loyalty
Customer Efficiency, Channel Usage, and Firm Performance in Retail Banking
Multi-Vendor Loyalty Programs: Influencing Customer Behavioral Loyalty?
Relationship between Customer Satisfaction and Mobile Banking Adoption in Pakistan
E-Customer Loyalty
Customer Loyalty and Customer Loyalty Programs
Impact of Customer Relationship Management on Customer Loyalty , Customer Retention and Customer Profitability for Hotelier Sector
Surface and contour-preserving origamic architecture paper pop-ups
2-Deoxy-d-glucose treatment changes the Golgi apparatus architecture without blocking synthesis of complex lipids
customer loyalty : toward an integrated conceptual framework .
Osmotic Stress Signaling and Osmoadaptation in Yeasts
Evaluation of Dense 3D Reconstruction from 2D Face Images in the Wild