Instruct: Given a scientific paper title, retrieve paper titles that are cited by the given paper.
Query: Towards an IT Service Lifecycle Management (ITSLM) Concept
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach
Supporting ITIL processes implementation using business process management systems
A vision for personalized service level agreements in the cloud
Process-Driven Data Quality Management -- An Application of the Combined Conceptual Life Cycle Model
Service Management and IT Governance : Review , Comparative Analysis and their Impact on Utility Computing
A Descriptive/Comparative Study of the Evolution of Process Models of Software Development Life Cycles (PM-SDLCs)
Principles and Models for Organizing the IT Function
A Staged Model for the Software Life Cycle
Product Lifecycle Management for a Global Market
From Green Computing to Sustainable IT: Developing a Sustainable Service Orientation
Towards Integrating TOSCA and ITIL
Research on SLA information model based on SID
Impact of Information Technology Management Practices on Customer Service
A Survey on Software Development Life Cycle Models
ITIL Adoption Model based on TAM
Service Level Agreement (SLA) in Utility Computing Systems
Software Development Lifecycle Models The Basic Types
Product Lifecycle Quality (PLQ): a framework within Product Lifecycle Management (PLM) for achieving product quality
Generalizing Agile Software Development Life Cycle
Towards a Reference Model for After-Sales Service Processes
A Reinforcement Learning Approach to Automated GUI Robustness Testing
Building Theories from Case Study Research
Music Making as a Tool for Promoting Brain Plasticity across the Life Span
Eclectic extraction of propositional rules from Neural Networks
The role of vitamin D in asthma.