Instruct: Given a paper title, retrieve paper titles that are cited by the given paper.
Query: On the modeling and forecasting of call center arrivals
Statistical Analysis of a Telephone Call Center : A Queueing-Science Perspective
Approximate analysis of general queuing networks
Modeling and simulation of a pacing engine for proactive campaigns in contact center environment
Telephone call centers: A tutorial and literature review
Dimensioning Large Call Centers
Job performance prediction in a call center using a naive Bayes classifier
A Bayesian Approach to Parameter Inference in Queueing Networks
Telephone call centers: Tutorial, review, and research prospects
Bayesian Inference of Arrival Rate and Substitution Behavior from Sales Transaction Data with Stockouts
Forecasting hotel arrivals and occupancy using Monte Carlo simulation
Stochastic Forecasts Achieve High Throughput and Low Delay over Cellular Networks
Combining response surface methodology with numerical models for optimization of class-based queueing systems
Queuing analysis of polling models
Traffic forecasting for mobile networks with multiplicative seasonal ARIMA models
Forecasting Market Demand for New Telecommunications Services: An Introduction
Using Poisson processes to model lattice cellular networks
Queuing Theory
Adaptive call admission control under quality of service constraints: a reinforcement learning solution
Probability Models for Customer-Base Analysis
Optimizing Daily Agent Scheduling in a Multiskill Call Center
EFFICIENT GRID EXPLORATION WITH A STATIONARY TOKEN
Learning Ordinal Relationships for Mid-Level Vision
Iterative Incremental Clustering of Time Series
Forecasting Time Series with Multiple Seasonal Patterns
WebRTC: your privacy is at risk