Instruct: Given a scientific paper title, retrieve paper titles that are cited by the given paper.
Query: The relationship between total quality management practices and their effects on firm performance
The impact of design management and process management on quality: an empirical investigation
Impact of enterprise resource planning systems on management control systems and firm performance
measuring and explaining management practices across firms and countries preliminary .
Agent-based modelling of quality management effects on organizational productivity
SERVICE QUALITY MODELS: A REVIEW
Customer Relationship Management and Firm Performance
Knowledge management capabilities and firm performance : A test of universalistic , contingency and complementarity perspectives
A total data quality management for credit risk: new insights and challenges
Product and Service Performance Model for Information Quality: An Update.
Factors influencing enterprise to improve data quality in information systems application —An empirical research on 185 enterprises through field study
KNOWLEDGE MANAGEMENT CAPABILITY AND FIRM PERFORMANCE: THE MEDIATING ROLE OF ORGANIZATIONAL AGILITY
The Impact of Internal Marketing on Internal Service Quality: A Case Study in a Jordanian Pharmaceutical Company
Theoretical and Empirical Challenges in Studying : The HR Practice – Firm Performance Relationship
HOW MUCH DO HIGH-PERFORMANCE WORK PRACTICES MATTER ? A META-ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE
Gamification and Human Factors in Quality Management Systems: Mapping from Octalysis Framework to ISO 10018
The Strength of Corporate Culture and the Reliability of Firm Performance
Exploring the relationship between knowledge management practices and innovation performance
Antecedents of big data quality: An empirical examination in financial service organizations
The Effects of Performance Measurement Uses on Organizational Ambidexterity and Company Performance
Process-Driven Data Quality Management -- An Application of the Combined Conceptual Life Cycle Model
Conceptual Model for Security in Next Generation Network
coefficient alpha and the internal structure of tests * a comparison of split - half formulas .
The skin whitening industry in the Philippines
Vital pulp therapy with new materials for primary teeth: new directions and Treatment perspectives.
Mapping Urban Land Use by Using Landsat Images and Open Social Data