Instruct: Given the title of a scientific paper, retrieve paper titles that are cited by the given paper
Query: An IT Balance Scorecard Design under Service Management Philosophy
The balanced scorecard: a foundation for the strategic management of information systems
Balanced Scorecard: Myth and Reality
The Balanced Scorecard: Translating Strategy into Action
ITIL as common practice reference model for IT service management: formal assessment and implications for practice
Leveraging Service Management to Achieve Sustainability Goals: A Case Study
The impact of knowledge management practices on organizational performance: A balanced scorecard approach
the balanced scorecard and it governance .
it service management using itil v3 : a case study .
Linking the balanced scorecard to strategy
Knowledge management metrics via a balanced scorecard methodology
Development and Implementation of the Balanced Scorecard for a Higher Educational Institution using Business Intelligence Tools
Considering service strategy in ITIL V3 as a framework for IT Governance
Balanced Scorecard in Indian Companies
using the balanced scorecard as a strategic management system .
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach
A Critique of the Balanced Scorecard as a Performance Measurement Tool
balancing performance measures for information security management : a balanced scorecard framework .
The Relationship between Total Quality Management and Quality Performance in the Service Industry: A Theoretical Model
Service Management and IT Governance : Review , Comparative Analysis and their Impact on Utility Computing
Designing a Balanced Scorecard to Measure a Bank's Performance: A Case Study
Current Trends in Athletic Shoe Design
The Balanced Scorecard: Translating Strategy into Action
A tree counting algorithm for precision agriculture tasks
The six determinants of gait and the inverted pendulum analogy: A dynamic walking perspective
Maglev Apparatus for Power Minimization and Control of Artificial Hearts