public CrossChannelBehavior getCrossChannelBehavior() {
        return this.crossChannelBehavior;
    }
<p>
Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For
example, this allows you to offer an agent a different contact from another channel when they are currently
working with a contact from a Voice channel.
</p>

@return Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For
        example, this allows you to offer an agent a different contact from another channel when they are
        currently working with a contact from a Voice channel.
aws-java-sdk-connect/src/main/java/com/amazonaws/services/connect/model/MediaConcurrency.java