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extra_gated_prompt: |
  Please provide the following information in order to request access to the WorkArena benchmark instances.
extra_gated_fields:
  Full Name: text
  Company/Organization: text
  Professional Email Address: text
  Brief description of research context: text
  I agree to use the provided WorkArena instances for benchmark evaluation only (and not for training or production usage): checkbox
---

# ServiceNow Instances for WorkArena

This repository provides access to the ServiceNow instances used for the WorkArena benchmark.

Access is restricted.  
Please complete the form above to request access.

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## Usage Scope  
Instances are provided **exclusively for benchmarking, evaluation, and research**. They must not be used for training, production workloads, or storing sensitive, proprietary, or personally identifiable information.

## Usage Monitoring  
Use of the benchmarking instances is monitored for compliance. **Any activity outside the permitted scope will result in immediate and permanent revocation of access.**

## Responsibility  
You are responsible for ensuring your use complies with your organization’s policies and any applicable legal or ethical guidelines. Access is provided as-is, and you assume full responsibility for actions performed in the environment.

## Fair Use  
Avoid excessive automated queries or computational loads that could affect stability or availability for others.

## Data Disclaimer  
We do not guarantee the persistence, integrity, or recovery of any data stored in the instance. Environments may be reset, wiped, or decommissioned at any time without notice.  
Do not store important, sensitive, or irreplaceable data.

## Availability  
Instance availability is not guaranteed. Access may be interrupted, rate-limited, or discontinued depending on resource constraints.

## Support  
Support is limited to initial provisioning. We do not provide debugging, customization, or ongoing maintenance.